MacArthur Chambers

Clean room , great position

I have stayed at the Macarthur many times over the years, and have enjoyed it until now. I am getting tired of their on-going, never-ending renovations (I've never been able to use either the pool or the gym...) but this was the first time the unit itself fell short of expectations. First of all, the dryer had a note on it to the effect that it was "under repair" and could not be used; this got things off to a bad start because I was arriving with a pile of dirty laundry that I had planned to wash on arrival (a reasonable expectation given that the property was advertised with both a washer and a dryer...). So I ended up using the provided drying rack for the duration of my stay... NONE of the appliances worked properly, and I ended up being unable to cook in the unit. ALL of the appliances need to be replaced. It's a shame, because the building and the staff are great, and the location can't be beat...

Rooms were great, checkin experience very average, and their gym has been closed for renovations since July25 that they fail to mention when booking.

Everything and everyone acted as I would have expected.

I love this hotel’s location near the shops, and I stay here whenever I can. The rooms are always clean and spacious, making it an easy choice every time.