Park Tower, A Luxury Collection Hotel, Buenos Aires

Really enjoyed our stay. Very big room and comfortable bed. We had access to club lounge with good view of Buenos Aires. Delicious breakfast and evening meal in the restaurant. The lobby bar served snacks and great cocktails. Staff friendly. The only downside was check-in and particularly check-out which took ages and was understaffed bearing in mind a couple of big cruise ships were in dock so hotel very busy.

The Park Tower Hotel is part of the Sheraton BA property and they share amenities including health & fitness club. There are separate lobbies, but are both accessible with provides for an expanded selection of bars, restaurant, and amenity options. The best part about staying at the Park Tower is the customer service - from the front desk, bell stewards, waiters, gym staff, and concierge - they all go out of their way to ensure you the best possible stay, and remember your name. I enjoyed breakfast and dinner at the St Regis Restaurant on the 2nd floor and room service, with provides options from the 4 various restaurants. My room was on the 10th floor with an amazing view over La Torre (Inglaises/The English Tower) and Retiro, on the opposite side, views are over Plaza San Martin. You will have an excellent view on either side. The rooms are spacious, and if you reserve a corner Junior Suite, it's huge! The furnishings are classic, well maintained, and very comfortable. There is a nice seating area, desk/work area, and comfortable bed with very nice bed linen. I love the bathrooms - marble counters, with brass fixtures, soaking tub in addition to walk-in shower, toilet and bidet in a separate WC. The towels they provide and of good quality and they are very generous. This is a large property that's been around since the 1980s, and there are some maintenance issues; however, my overall impression is that they are making an effort to maintain and update the hotel(s).

Room was fine, very good room cleaning staff. Lobby had strong odor of "air freshener" smelled like chemical, not natural. Same as my stay last year. I would prefer no air freshener. Breakfast buffet was busy at 9 am, I was offered to go to adjacent hotel's "same food"- it was not the same; much inferior options. Gym was under renovation, so had to go to adjacent hotel's gym.

Great staff and exceptional location. Property appears to be under construction so perhaps updating some floors/rooms. Otherwise a great visit. Would definitely stay again!

Great hotel, perfect location, amazing view and a very nice swimming pool, outdoor lounge area, health club, and tennis courts. The service is excellent, the rooms well maintained, and the St Regis Restaurant is a wonderful place for breakfast, or dinner. Room service provides many options, and the service was always excellent.

Piscina mal cuidada , banheiro precisa de uma reforma

Lamentável o atendimento no Bar que está junto com o Sheraton

Slightly tired property but still pretty decent . Staff very attentive and good service . Large gym which is great .

Hotel muito bom! Estrutura e localização excelente! A academia também é um diferencial, muito acima da média da maioria dos hotéis deste porte. Gostei muito e voltaria, com certeza.

Der Park Tower verströmt schon in der wundervoll bedufteten Eingangshalle den Charme von Pracht und Glanz. Es sieht wirklich feudal aus, das sehr freundliche und zuvorkommende Personal unterstützt diesen Eindruck. Dabei ist der Park Tower faktisch „nur“ der rechte Flügel des riesigen Sheraton Komplexes. Die Zimmer sind auch opulent eingerichtet, hier ist es aber viel mehr der Glanz vergangener Tage, denn Mobiliar und Einrichtung zeigen sehr deutliche Gebrauchsspuren. Die Umgebung ist sehr laut, der Bahnhof liegt gegenüber und die Stadtautobahn direkt neben dem Hotel. Für den Transfer zum Flughafen - wie bei uns - ist die Lage daher aber günstig.

The service was exceptional! Hotel room was very clean, and overall service was really great. I would definitely recommend this hotel to friends and would stay again.

Absolutely a very bad experience. Old room. Old facilities. Food smells at room and in aisle to/from room. Cleaning service at room terrible. One of the days I went out of my room at 10:00 AM. I came back at 14:00 and was not cleaning. I made my complain at front desk. I went out and came back again at 18:30 and the room was still not cleaned. I claim again and finally they cleaned it too late. In summary they offer 5 stars service and category but they are not.

boa localizacao, bom cafe da manha, caro. Quarto sofrivel, carpetes velhos insalubres, ar condicionado que nao funcionava corretamente e qdo ligado tinha cheiro de mofo e nao esfriava nem esquentava, entao passei frio e passei calor.

I recently stayed at this hotel and had a great experience. The staff was welcoming and attentive from check-in to check-out. My room was clean, comfortable, and well-equipped with everything I needed for a relaxing stay. The location was convenient—close to shops, restaurants, and public transport. I especially enjoyed the breakfast, which had a good variety of options. Overall, it was a pleasant and hassle-free stay. I’d definitely consider coming back.

Room was fine, very good room cleaning staff. Lobby had strong odor of "air freshener" smelled like chemical, not natural. Same as my stay last year. I would prefer no air freshener. Breakfast buffet was busy at 9 am, I was offered to go to adjacent hotel's "same food"- it was not the same; much inferior options. Gym was under renovation, so had to go to adjacent hotel's gym.

It was an ok hotel.Very miserable concierge staff. Rooms were ok and clean.

Spotless room.

REALMENTE DESDE EL CHECK IN FUE UNA EXPERIENCIA AGRADABLE, MUY AMABLE EL PERSONAL. LAS HABITACIONES LIMPIAS, AMPLIAS, MUY ILUMINADAS. BAÑO EXCELENTE. UBICACION MUY CERCANA A ZONA DE RESTAURANTES DE PUERTO MADERO.

The hotel, service, cleanliness, etc. was top shelf. This was the best hotel experience we have ever experienced.

We were in room 353. The air conditioner drips water into the closet with the safe. Water soaks the carpet outside the closet. We did not notice until morning two. This entire floor and room smells musty. This is not a new problem. Do better Sheraton (Park Tower)

Air conditioning is unsatisfactory. The heater doesn't work It was cold and I couldn't sleep well.

Lovely classic style if a little dated hotel. The rooms are spacious. The food was good and the service was excellent. Every single member of staff was so helpful and polite with great customer service skills. Close to port makes it a very good choice for those going or returning from cruises.

Disfrute muchisimo Buenos Aires desde este lujoso hotel con todas las comodidades y a la altura de los mejores hoteles 5 estrellas de alrededor del mundo. Las habitaciones son amplias, de un gusto increible y unas vistas espectaculares de Buenos Aires.

boa localizacao, bom cafe da manha, caro. Quarto sofrivel, carpetes velhos insalubres, ar condicionado que nao funcionava corretamente e qdo ligado tinha cheiro de mofo e nao esfriava nem esquentava, entao passei frio e passei calor.

The property was well located in easy walking distance to most things. However, the property seemed to old and needed an upgrade in the rooms. I think it was a little high for what it was.

The Park Tower Hotel is part of the Sheraton BA property and they share amenities including health & fitness club. There are separate lobbies, but are both accessible with provides for an expanded selection of bars, restaurant, and amenity options. The best part about staying at the Park Tower is the customer service - from the front desk, bell stewards, waiters, gym staff, and concierge - they all go out of their way to ensure you the best possible stay, and remember your name. I enjoyed breakfast and dinner at the St Regis Restaurant on the 2nd floor and room service, with provides options from the 4 various restaurants. My room was on the 10th floor with an amazing view over La Torre (Inglaises/The English Tower) and Retiro, on the opposite side, views are over Plaza San Martin. You will have an excellent view on either side. The rooms are spacious, and if you reserve a corner Junior Suite, it's huge! The furnishings are classic, well maintained, and very comfortable. There is a nice seating area, desk/work area, and comfortable bed with very nice bed linen. I love the bathrooms - marble counters, with brass fixtures, soaking tub in addition to walk-in shower, toilet and bidet in a separate WC. The towels they provide and of good quality and they are very generous. This is a large property that's been around since the 1980s, and there are some maintenance issues; however, my overall impression is that they are making an effort to maintain and update the hotel(s).

Superb staff, quiet rooms even while facing a busy street. Nicely appointed rooms, very comfortable.

Over priced for very dated rooms

Clean and spacious rooms with friendly staff!

REALMENTE DESDE EL CHECK IN FUE UNA EXPERIENCIA AGRADABLE, MUY AMABLE EL PERSONAL. LAS HABITACIONES LIMPIAS, AMPLIAS, MUY ILUMINADAS. BAÑO EXCELENTE. UBICACION MUY CERCANA A ZONA DE RESTAURANTES DE PUERTO MADERO.

Really enjoyed our stay. Very big room and comfortable bed. We had access to club lounge with good view of Buenos Aires. Delicious breakfast and evening meal in the restaurant. The lobby bar served snacks and great cocktails. Staff friendly. The only downside was check-in and particularly check-out which took ages and was understaffed bearing in mind a couple of big cruise ships were in dock so hotel very busy.

Excelente hospitalidade de todo staff. Melhor experiência que tive em hotel nos últimos anos.

Fine rooms , but the service in the hotel was a disaster … check in took 40 minuttes All staff dont help you feeling welcome Worst service i have seen for 5 star hotel in a long time

el proceso de check in check out fue increíblemente lentos buraocrsrico y hostil,

Location and breakfast very good. However check in took an incredibly long time.

Great staff and exceptional location. Property appears to be under construction so perhaps updating some floors/rooms. Otherwise a great visit. Would definitely stay again!

Excellent Hotel, location, and beautifully appointed rooms. Did I mention the killer views? Best of all is the staff, they go out of their way to ensure you have the best possible visit. Thank you Park Tower Hotel BA

It was an ok hotel.Very miserable concierge staff. Rooms were ok and clean.

Had a great experience at the hotel everyone had a GREAT customer service. They made us feel home Will return to Argentina for sure.

The hotel was superb. The staff was very friendly, helpful and professional. The concierge staff was excellent. They helped us find transportation for touring while we were there. I would recommend this hotel to anyone visiting Buenos Aires.

Lovely classic style if a little dated hotel. The rooms are spacious. The food was good and the service was excellent. Every single member of staff was so helpful and polite with great customer service skills. Close to port makes it a very good choice for those going or returning from cruises.

Wonderful and diligent staff. Great location where you can walk to the majority of points of interest. Highly recommended

I recently stayed at this hotel and had a great experience. The staff was welcoming and attentive from check-in to check-out. My room was clean, comfortable, and well-equipped with everything I needed for a relaxing stay. The location was convenient—close to shops, restaurants, and public transport. I especially enjoyed the breakfast, which had a good variety of options. Overall, it was a pleasant and hassle-free stay. I’d definitely consider coming back.

EXCELENTE ubicacion y atencion. El personal es MUY MUY amable.

Especially the concierge and breakfast. Full score. And great location

Historic. Great location. Will be back.

REALMENTE DESDE EL CHECK IN FUE UNA EXPERIENCIA AGRADABLE, MUY AMABLE EL PERSONAL. LAS HABITACIONES LIMPIAS, AMPLIAS, MUY ILUMINADAS. BAÑO EXCELENTE. UBICACION MUY CERCANA A ZONA DE RESTAURANTES DE PUERTO MADERO.

It was a great stay for a quick short night. Convenient access to walkable areas of shops restaurants.

Der Park Tower verströmt schon in der wundervoll bedufteten Eingangshalle den Charme von Pracht und Glanz. Es sieht wirklich feudal aus, das sehr freundliche und zuvorkommende Personal unterstützt diesen Eindruck. Dabei ist der Park Tower faktisch „nur“ der rechte Flügel des riesigen Sheraton Komplexes. Die Zimmer sind auch opulent eingerichtet, hier ist es aber viel mehr der Glanz vergangener Tage, denn Mobiliar und Einrichtung zeigen sehr deutliche Gebrauchsspuren. Die Umgebung ist sehr laut, der Bahnhof liegt gegenüber und die Stadtautobahn direkt neben dem Hotel. Für den Transfer zum Flughafen - wie bei uns - ist die Lage daher aber günstig.

Formidável estadia, quarto amplo e confortável. Excelente banheiro. Café da manhã com boas opções e saborosas. Bem localizado.

Excellent service, beautiful hotel & we can’t wait to be back The staff was fabulous, the food was amazing abd the views were stunning.

No natural orange juice at breakfast

The Park Tower Hotel is part of the Sheraton BA property and they share amenities including health & fitness club. There are separate lobbies, but are both accessible with provides for an expanded selection of bars, restaurant, and amenity options. The best part about staying at the Park Tower is the customer service - from the front desk, bell stewards, waiters, gym staff, and concierge - they all go out of their way to ensure you the best possible stay, and remember your name. I enjoyed breakfast and dinner at the St Regis Restaurant on the 2nd floor and room service, with provides options from the 4 various restaurants. My room was on the 10th floor with an amazing view over La Torre (Inglaises/The English Tower) and Retiro, on the opposite side, views are over Plaza San Martin. You will have an excellent view on either side. The rooms are spacious, and if you reserve a corner Junior Suite, it's huge! The furnishings are classic, well maintained, and very comfortable. There is a nice seating area, desk/work area, and comfortable bed with very nice bed linen. I love the bathrooms - marble counters, with brass fixtures, soaking tub in addition to walk-in shower, toilet and bidet in a separate WC. The towels they provide and of good quality and they are very generous. This is a large property that's been around since the 1980s, and there are some maintenance issues; however, my overall impression is that they are making an effort to maintain and update the hotel(s).

Room was fine, very good room cleaning staff. Lobby had strong odor of "air freshener" smelled like chemical, not natural. Same as my stay last year. I would prefer no air freshener. Breakfast buffet was busy at 9 am, I was offered to go to adjacent hotel's "same food"- it was not the same; much inferior options. Gym was under renovation, so had to go to adjacent hotel's gym.

Location and breakfast very good. However check in took an incredibly long time.

Great hotel, perfect location, amazing view and a very nice swimming pool, outdoor lounge area, health club, and tennis courts. The service is excellent, the rooms well maintained, and the St Regis Restaurant is a wonderful place for breakfast, or dinner. Room service provides many options, and the service was always excellent.

Especially the concierge and breakfast. Full score. And great location

Gostamos bastante do hotel, fomos muito bem atendidos, passei meu aniversário lá e eles fizeram surpresa, colocaram balões no quarto. Café da manhá fantástico. O hotel é lindo e gostamos bastante, voltarríamos com certeza.

Very limited meat options at breakfast. Hotel rooms are probably becoming due for an overall upgrade. Lobby is lovely and employees are great.

Lamentável o atendimento no Bar que está junto com o Sheraton