Is parking available at the property?

Self parking is available on-site for a fee of USD 38 per day.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee of approximately USD 25 for adults and USD 10 for children.

Are pets allowed at the property?

Pets are allowed at the property with a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional details on specific features may be available upon request.

What is the location of the property in relation to key landmarks?

The hotel is centrally located, just a 2-minute walk from Plaza San Martin and 10 minutes on foot from Galerias Pacifico. It is also 1.3 miles from Centro Cultural Kirchner and Colón Theatre.

Does the property have a swimming pool?

Yes, the property features both an indoor pool and a seasonal outdoor heated pool, which is open from October to February. Pool access is available from 8:00 AM to 8:00 PM.

What are the policies for guests staying with children?

Up to 2 children aged 12 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 50 per night, subject to availability. Advance request or confirmation may be required.

Sheraton Buenos Aires Hotel & Convention Center

Average nightly price at Sheraton Buenos Aires Hotel & Convention Center by month, last 12 months (USD)
Month	Average price
January	$185
February	$218
March	$251
April	$241
May	$216
June	$213
July	$195
August	$281
September	$222
October	$299
November	$254
December	$199

What guests think

At Sheraton Buenos Aires Hotel & Convention Center, travelers consistently praise the friendly, helpful staff and central location near Florida Street and the port, while many note dated rooms and facilities with ongoing renovations and occasional maintenance issues.

Cleanliness feedback ranges from very clean rooms to reports of worn carpets, humidity, and discolored water. Common frustrations include air-conditioning problems, slow check-in/out lines, and an aging or occasionally closed pool, though the gym and spa draw some praise. Breakfast and on-site dining are generally well regarded with good variety, but service can be slow and prices noted by some. Expect a classic stay with solid essentials but dated infrastructure.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities draw mixed feedback: the pool is often described as dated or occasionally closed, and the Club Lounge underwhelms, while the gym/spa earn praise and the bar and elevators are appreciated. Parking is available.

Related guest reviews

8

Joshua

Mar 10, 2024

·

Stayed 1 night

Arrived early, around noon (totally get it) and kept being told to check back in an hour. Finally by 4:30 our room was ready. Hotel is nice, the room was a bit dated, but comfortable. Pool and fitness areas are fantastic! Service at the pool bar left much to be desired.

8

Glenna

Feb 11, 2026

·

Stayed 2 nights

The pool is in need of a refurb.No matter how we tried we couldn’t adjust the room temperature.It was set for 19.5 but read 23.5 and seemed to be locked.The Italian restaurant was delicious and the staff are friendly and helpful

2

Anabela

Jan 14, 2025

·

Stayed 2 nights

El lugar de pileta no esta preparado para la cantidad de gente q hay en el hotel Son cerca de 1000 habitaciones y solo 12 sombrillas en un espacio de 1000 metros Nunca hay lugar ni sombrillas

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6

Matias Vergara

May 13, 2025

·

Stayed 3 nights

Good but I paid forma room at the club level, and the lounge was on reconstruction so I have no access despite Expedia offer and I paid for it. In summary I was scammed by Expedia and the hotel.

10

Deividi Alex Ergang

Jun 21, 2022

·

Stayed 3 nights

Hotel muito bom.Amplo estacionamento, Elevadores muito rápidos, não te deixa esperando, localização ótima em frente a praça San Martin. Deixou a desejar no café da manhã que custava $18 dólares por pessoa por dia. Optamos em tomar café fora do hotel. O restante magnífico.

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8

Alberto

Dec 16, 2023

·

Stayed 5 nights

It was a shame the outdoor pool was not operating. That was the main reason why i have chose this hotel :(

6

Teresa

Jan 23, 2025

·

Stayed 1 night

The Club Lounge is really only a cafeteria style room. Food was adequate, but no lounge chairs or area. Just tables with chairs to eat. No ambiance or nice view.

10

Sara

Jan 12, 2026

·

Stayed 2 nights

Fantastisk service. Bra bemötande och fräscha rum. Bra gym och pool. kan varmt rekommendera detta hotell.

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10

ANGIE

Aug 7, 2024

·

Stayed 4 nights

Very nice hotel. Several bell hop at the entrance ready and willing to help with anything. Almost everyone speaks some English. Room was clean and big. Two toilets. After running a bath I noticed the water had a tint of brown in it. Heated adult pool. Spa was nice. Restaurant was great with lots of choices. The young boy in the gift shop is very pleasant and knowledgeable. He offered us a lot of tips for around town. Everyone here from the bell hops to housekeeping were very pleasant. There is a sketchy area across from the hotel that we were warned about. No problems for us. Highly recommended to stay here.

6

Maria F

Jan 2, 2026

·

Stayed 3 nights

Paguei um quarto superior e nos deram um quarto muito pequeno. Uma janela pequena e sem vista. Às 15:00 não tinham quarto pronto. Não recomendo este hotel. A piscina está bem velha e o terraço sem manutenção. Cadeiras enferrujadas. Uma pena, pois o hotel poderia ter uma memwlhor estrutura

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Cleanliness

Cleanliness is inconsistent: many report very clean rooms, while others cite dirty bathrooms, worn carpets, humidity, and occasionally discolored water.

Related guest reviews

6

Tanya

Jan 11, 2024

·

Stayed 1 night

Unfortunately it’s tired and needs to be refurbished. Carpet is dirty, left our feet black. Not something I would have expected for the price paid.

8

Manuel

Aug 12, 2024

·

Stayed 2 nights

The restroom was not clean

10

Henrique

Feb 27, 2026

·

Stayed 1 night

Muito limpo, organizado, bem equipado

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4

MARÍA FERNANDA

Oct 19, 2024

·

Stayed 2 nights

El hotel es muy sucio. Habitaciones con mugre y pelos. Pasillos con basura arrimada. Horrible

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10

Mariela

Sep 24, 2025

·

Stayed 3 nights

Wonderful family long term stay. EVERYBODY treats you like royalty, from valet, front desk, restaurants, housekeeping , everybody was so hospitalable. All surrounding were squishy clean.

6

Vicky

Feb 20, 2024

·

Stayed 4 nights

The pool was really nice. Our room was very dated with the bathroom looking like it was in need of repair. There was peeling paint, a cracked vanity top and the bathtub had curious stains in it. We talked to the duty manager who said she would do something but nothing was done. Check out was horrendously slow. We just wanted a copy of our room statement but I stood in line for about half an hour while they only took people from their premium line. I finally gave up and walked away The other line could have been left for hours for all I know. The food in the restaurants was good and the service was friendly and prompt

8

Thomas

Apr 4, 2024

·

Stayed 3 nights

The location is good; lobby, restaurant and bar are great. However, the room is dated and needs to be updated. The water was yellow when shower was started; it needed to run a few minutes before it cleared out. For the price I paid, I expected better room amenities.

10

Jeff

Feb 17, 2026

·

Stayed 1 night

A very clean hotel, nice rooms, great amenities, and a perfect location.

10

Hector

Feb 23, 2026

·

Stayed 4 nights

Staff was very courteous, friendly, and helpful. Room was clean and comfortable.

10

Fernando

Nov 27, 2025

·

Stayed 1 night

The room was very clean and comfortable and the staff was superb.

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Rooms

Rooms are widely described as dated with maintenance issues (aging bathrooms, ill-fitting windows), though some are spacious, comfortable, and offer good views. In-room Wi-Fi reliability varies.

Related guest reviews

10

Soraya

Jan 10, 2023

·

Stayed 2 nights

Excelente 5 estrellas! Hermosa vista desde habitaciones. Muy confortable. Costos normales .

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8

Renaldo

Dec 11, 2023

·

Stayed 2 nights

The room I got had an outdated bathroom and the wifi did not work in the room until They repaired the router serving my room the second day. The restaurant was great and the staff were very accommodating and friendly.

6

victor

Mar 2, 2024

·

Stayed 3 nights

The room conditions were very aged and in poor repair !!

6

Claudio

Mar 21, 2025

·

Stayed 1 night

Run down rooms, in urgent need of renovations

10

Pablo

Feb 23, 2023

·

Stayed 2 nights

Great amenities, food and service. Internet quality a plus. Property is old, but well maintained

8

DAVID

Feb 22, 2025

·

Stayed 2 nights

The hotel is getting a bit tired, the rooms and carpets could do with refurbishing and the pool is looking dated and in need of a makeover too

4

Joao victor

Dec 3, 2025

·

Stayed 7 nights

quarto velho e a tv nao era smart

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6

Craig

Mar 26, 2024

·

Stayed 1 night

Hotel is very dated, it’s a step back into the 80’s.

10

Farook

Apr 16, 2025

·

Stayed 8 nights

The stay at your facility was very pleasant and comfortable, your services was convenient and efficient. However I stayed at room 1038 and there was 3 inconveniences that I feel must be corrected to maintain your impeccable reputation. 1. Wind was whistling in through the window frame which was very noisy at night during high winds. 2. Construction work was very noisy. 3. A shower door or curtain needs to be installed for comfortable worry free use of the shower.

6

Mita

Apr 8, 2023

·

Stayed 1 night

I stayed 2 different times during one week, both times my check-in was difficult ;went up to my room to find I couldn’t open the door and had to go back down to reception again): very loud wind tunnel, had to sleep with white noise on from my phone; tv did not work properly (very fuzzy screen); no coffee in the room

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Service

Service is frequently praised as friendly, professional, and helpful, with standout assistance in some cases. However, recurring complaints mention long check-in/out lines and occasional slow or poor service.

Related guest reviews

8

Joshua

Mar 10, 2024

·

Stayed 1 night

Arrived early, around noon (totally get it) and kept being told to check back in an hour. Finally by 4:30 our room was ready. Hotel is nice, the room was a bit dated, but comfortable. Pool and fitness areas are fantastic! Service at the pool bar left much to be desired.

10

Deborah

Feb 13, 2023

·

Stayed 1 night

We arrived just after midnight, tired and hungry. A staff member met us at the door took our luggage and welcomed us to the hotel. When we got in we saw a huge line at the reception desk. A group of young people had just arrived before us. This staffer said to wait a moment, then he took us around the line up to the far side where we were met with another young gentleman who checked us in, and within 5 minutes we were in our room, accompanied to the room by the first gentleman and told that we could order room service at any time. This man went out if his way to be kind to two old ladies, spoke English and made a huge impression on us. I would recommend this hotel very much. Thank you.

10

Alexandre Gomide

Feb 12, 2026

·

Stayed 5 nights

Staff é excelente, o concierge além de extremamente educado, mega profissional.

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10

Jennifer K

Dec 18, 2024

·

Stayed 1 night

Very friendly and helpful staff

6

Carlos

Nov 24, 2025

·

Stayed 1 night

Waited in line 45 minutes to check in and was equally long to check out. For a higher-rated hotel, this service should be more efficient.

6

Louis

Apr 23, 2024

·

Stayed 2 nights

rooms ok, a bit musty.....left something in room and the management just didnt care to even answer about what we left behind...horrible customer service

6

David

Feb 4, 2024

·

Stayed 1 night

Once a very nice property but now very much requires updating and facelift. Worn carpets, mold in bathroom, bathroom doors cracked and rotting, taps and faucets loose, arm chair springs and cushion seat worn out, drapes torn... then rude servers in lounges... would not stay there again.

10

Claudia

Dec 18, 2023

·

Stayed 1 night

The employees went above and beyond in their assistance during an extreme emergency to one person in our party.

10

Hector

Feb 23, 2026

·

Stayed 4 nights

Staff was very courteous, friendly, and helpful. Room was clean and comfortable.

10

Fernando

Nov 27, 2025

·

Stayed 1 night

The room was very clean and comfortable and the staff was superb.

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Location

Central and convenient for sightseeing and transport, close to Florida Street, San Martín Square, and the port/cruise terminal. A few guests mention nearby areas feeling sketchy or less walkable at times.

Related guest reviews

10

Dane

Feb 4, 2023

·

Stayed 1 night

Next to San Martin Square.

8

Karen

Apr 21, 2024

·

Stayed 1 night

Chose this hotel before a cruise. It is about a 5 minute drive to the terminal. It is within walking distance to Florida Street which has many shops, including souvenirs. The breakfast is decent, nothing spectacular. The reception desk was very friendly, but hostess at restaurant, not so much. Overall, a good choice for cruisers.

10

Marina

Feb 5, 2024

·

Stayed 2 nights

A very good hotel. Convenient to get to the cruise terminal. Good service. The rooms are little dated but still ok.

10

Jeff

Feb 17, 2026

·

Stayed 1 night

A very clean hotel, nice rooms, great amenities, and a perfect location.

10

Liliana

Jul 22, 2024

·

Stayed 2 nights

We recommend the hotel because is very near to Florida street and the Buenos Aires port. Service of the hotel and restaurants are very good

10

javier

Feb 15, 2023

·

Stayed 4 nights

me encanta el sheraton, cerca de todo, trenes aviones metro microcentro madero los barcos en fin...tenes BsAs en una calle

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10

iosif

Mar 3, 2025

·

Stayed 6 nights

Good hotel in Central of the city

10

ANGIE

Aug 7, 2024

·

Stayed 4 nights

Very nice hotel. Several bell hop at the entrance ready and willing to help with anything. Almost everyone speaks some English. Room was clean and big. Two toilets. After running a bath I noticed the water had a tint of brown in it. Heated adult pool. Spa was nice. Restaurant was great with lots of choices. The young boy in the gift shop is very pleasant and knowledgeable. He offered us a lot of tips for around town. Everyone here from the bell hops to housekeeping were very pleasant. There is a sketchy area across from the hotel that we were warned about. No problems for us. Highly recommended to stay here.

10

Jing

Feb 9, 2023

·

Stayed 2 nights

good location

10

Mary

Feb 7, 2024

·

Stayed 1 night

Beautiful hotel. But didn't feel safe walking places from it.

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Dining

Breakfast and on-site restaurants receive plenty of praise for quality and variety. Some report slow service or high breakfast cost, and there is an isolated complaint about poor hygiene.

Related guest reviews

8

Glenna

Feb 11, 2026

·

Stayed 2 nights

The pool is in need of a refurb.No matter how we tried we couldn’t adjust the room temperature.It was set for 19.5 but read 23.5 and seemed to be locked.The Italian restaurant was delicious and the staff are friendly and helpful

8

Sonia

Nov 14, 2023

·

Stayed 4 nights

Loved the location, we could walk to so many areas. The staff was very attentive and polite. The overall main shared areas were very clean and bright. The room we were in however needed a little TLC but still quite comfortable and very clean. Breakfast was out of this world amazing.

8

Karen

Apr 21, 2024

·

Stayed 1 night

Chose this hotel before a cruise. It is about a 5 minute drive to the terminal. It is within walking distance to Florida Street which has many shops, including souvenirs. The breakfast is decent, nothing spectacular. The reception desk was very friendly, but hostess at restaurant, not so much. Overall, a good choice for cruisers.

10

Deividi Alex Ergang

Jun 21, 2022

·

Stayed 3 nights

Hotel muito bom.Amplo estacionamento, Elevadores muito rápidos, não te deixa esperando, localização ótima em frente a praça San Martin. Deixou a desejar no café da manhã que custava $18 dólares por pessoa por dia. Optamos em tomar café fora do hotel. O restante magnífico.

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10

Candi

Jul 22, 2023

·

The food and drink service was horrible, the staff there would take over an hour to serve and made me late to my meetings

6

Vicky

Feb 20, 2024

·

Stayed 4 nights

The pool was really nice. Our room was very dated with the bathroom looking like it was in need of repair. There was peeling paint, a cracked vanity top and the bathtub had curious stains in it. We talked to the duty manager who said she would do something but nothing was done. Check out was horrendously slow. We just wanted a copy of our room statement but I stood in line for about half an hour while they only took people from their premium line. I finally gave up and walked away The other line could have been left for hours for all I know. The food in the restaurants was good and the service was friendly and prompt

2

Benedicto

Feb 14, 2024

·

Stayed 3 nights

Feb. 5, 2024, my wife and I checked-in this hotel after embarking from 17- day South America & Antartica cruise. It took us almost an hour to check-in even though there was short line of people checking-in. It was pass 1:00 PM. Room key was not provided and have to wait until 2:50 to get our room key. Our room reservation is for king size bed and they gave us 2 twin size bed. The guy with a pony tail hair who help us is rude and barely speak English. I would like to mention that our reservation includes breakfast. Feb. 6 2024, my wife and I were resting in the lobby after a half day tour of Buenos Aires. We were seating separately. About half an hour later, a security guard, who barely speak English came to me and asked me if I stay in the hotel, which I said yes and continued reading the news from my cellphone. About 15 minutes later, I was surrounded by 4 burly security guards, including the Director of Security who suspected me of trespassing to the extend of harassing me and showing me out to the door even though I already showed them my room key. These guards also disrespected my wife as I was about to seat with her. This harrowing experience was only diffused when I demanded to talk to the hotel manager, whom she came after a few minutes. This is the most humiliating, disgusting experience in all of our travel in 65 countries around the world. Breakfast is disgusting, preparation of food is unsanitary. The staffs preparing the food use bare hands. NOT RECOMMENDED

8

Arno

Dec 4, 2025

·

Stayed 7 nights

Café da manhã é, na verdade, um brunch excelente, todos os dias até 11 h da manhã.

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10

ANGIE

Aug 7, 2024

·

Stayed 4 nights

Very nice hotel. Several bell hop at the entrance ready and willing to help with anything. Almost everyone speaks some English. Room was clean and big. Two toilets. After running a bath I noticed the water had a tint of brown in it. Heated adult pool. Spa was nice. Restaurant was great with lots of choices. The young boy in the gift shop is very pleasant and knowledgeable. He offered us a lot of tips for around town. Everyone here from the bell hops to housekeeping were very pleasant. There is a sketchy area across from the hotel that we were warned about. No problems for us. Highly recommended to stay here.

10

LUCAS

Dec 26, 2025

·

Stayed 4 nights

Quarto limpo e recém reformado, confortável, boa roupa de cama e toalhas. Banheiro confortável, bom banho e bons amenities. Café da manhã com boa variedade, além de pedidos na hora, bom serviço e alimentos de ótima qualidade. Funcionários gentis e educados. O único ponto é que o hotel está passando por uma renovação, o que não atrapalha em nada a estadia, porém a piscina é antiga, acredito que será renovada também.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14 $131
15 $175	16	17 $176	18 $519	19 $253	20 $109	21 $255
22 $121	23 $171	24 $171	25 $119	26 $291	27 $133	28 $163
29 $171	30 $171

Su	Mo	Tu	We	Th	Fr	Sa
		1 $155	2 $712	3 $151	4 $137	5 $110
6 $133	7 $134	8 $146	9 $139	10 $137	11 $122	12 $111
13 $127	14 $165	15 $786	16 $818	17 $803	18 $127	19 $113
20 $127	21 $130	22 $139	23 $140	24 $140	25 $127	26 $112
27 $128	28 $134	29 $139	30 $159	31 $163

Sheraton Buenos Aires Hotel & Convention Center

Prices for Sheraton Buenos Aires Hotel & Convention Center

Monthly average prices

About this property

Location

Room options

Executive Room, 1 King Bed, Executive Level

Club Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Superior Twin Room, 2 Twin Beds, Pool Access

Club Suite, 1 Bedroom

Classic Twin Room, 2 Twin Beds, Pool Access

Club Room, 1 King Bed (San Martin)

Superior Room, 1 King Bed, Pool Access

Premier Suite, 1 Bedroom

Classic Room, 1 King Bed, Pool Access

Club Room, 1 King Bed

Executive Twin Room, 2 Twin Beds, Executive Level

Club Room, 1 Double Bed (Belgrano)

Club Twin Room, 2 Twin Beds

Guest reviews of Sheraton Buenos Aires Hotel & Convention Center

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sheraton Buenos Aires Hotel & Convention Center

Considering this hotel for your Buenos Aires trip?

Prices for upcoming dates