Holiday Inn Express Canterbury by IHG
$82
/ night
Avg. for October
Prices for Holiday Inn Express Canterbury by IHG
Select dates to see prices and availability
$82
/ night
Avg. for October
Monthly average prices
Nightly prices at Holiday Inn Express Canterbury by IHG average $61 in January, the cheapest month, and $117 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $61 |
| February | $72 |
| March | $79 |
| April | $83 |
| May | $98 |
| June | $100 |
| July | $117 |
| August | $114 |
| September | $90 |
| October | $82 |
| November | $66 |
| December | $68 |
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M
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Oct · $82
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Most expensive: July (~$117)
Cheapest: January (~$61)
About this property
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, barbecue grills, and a banquet hall.
Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, barbecue grills, and a banquet hall.
Business amenities
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Dining
You can enjoy a meal at Great Room serving the guests of Holiday Inn Express Canterbury by IHG, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Rooms
Stay in one of 89 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Holiday Inn Express Canterbury by IHG in Canterbury, you'll be within a 10-minute drive of Canterbury Cathedral and Westgate Gardens. This hotel is 2.8 mi (4.6 km) from St. Dunstan's Church and 3 mi (4.8 km) from University of Kent.
What's nearby
University of Kent(2.7 miles)
St. Dunstan's Church(2.9 miles)
Westgate Gardens(3 miles)
Westgate Gardens and Towers(3.2 miles)
Rupert Bear Museum(3.3 miles)
Dane John Gardens(3.4 miles)
Solly's Orchard(3.5 miles)
Sidney Cooper Gallery(3.6 miles)
Marlowe Theatre(3.6 miles)
Gulbenkian Theatre(3.6 miles)
St. Peter's Anglican Church(3.8 miles)
Greyfriars Chapel(3.8 miles)
Hambrook Marshes(3.8 miles)
St. Thomas' Catholic Church(3.8 miles)
Weaver's House(3.9 miles)
London (SEN-Southend)(70.3 miles)
Gatwick Airport (LGW)(66.1 miles)
Parking
Restaurant
Non-Smoking Rooms
Business Center
Housekeeping
Banquet Facilities
Location
A2, Upper Harbledown, Upper Harbledown, Canterbury, City of Canterbury, England, United Kingdom
University of Kent (2.7 miles)
St. Dunstan's Church (2.9 miles)
Westgate Gardens (3 miles)
Westgate Gardens and Towers (3.2 miles)
Rupert Bear Museum (3.3 miles)
Dane John Gardens (3.4 miles)
Room options
13
Room, 1 Double Bed
1 Full Bed
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
3
Standard Room
1 Twin Bed
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
10
Room, 2 Twin Beds
2 Twin Beds
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
8
Standard Room, 1 King Bed (Upper Floor)
1 King Bed
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
8
Standard Room, 1 King Bed, Ground Floor
1 King Bed
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
26
Room, 1 Double Bed with Sofa Bed
1 Full Bed
and 1 Sofa Bed
Sleeps 3
HeatingWi-Fi (Free)Sofa Bed
Guest reviews of Holiday Inn Express Canterbury by IHG
8.3
Very good
Based on 2,358 verified reviews
Who stays here?
Business
22%
Couple
33%
Family
33%
Group
6%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Holiday Inn Express Canterbury by IHG, reviews highlight very friendly staff, good value stopover comforts, and generally clean spaces, while common drawbacks include paid parking, no lift, and small or warm rooms due to the lack of air conditioning.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Holiday Inn Express Canterbury by IHG, reviews highlight very friendly staff, good value stopover comforts, and generally clean spaces, while common drawbacks include paid parking, no lift, and small or warm rooms due to the lack of air conditioning.
Breakfast earns frequent praise for quality and choice, and many guests also enjoyed simple evening meals. Location suits channel crossings and Canterbury visits, though access can be awkward and some find the roadside setting noisy. Expect a straightforward, budget-friendly stop with standout service and a few practical trade-offs.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
On-site parking is available but paid and can be restrictive, with small bays and fines mentioned. The property has no lift.
Related guest reviews
10
Mercy
Nov 27, 2024
·
Stayed 6 nights
The staff were friendly and helpful. Had a great stay. The only downside was having to carry bags upstairs as there is no lift. Would definitely recommend it.
The staff were friendly and helpful. Had a great stay. The only downside was having to carry bags upstairs as there is no lift. Would definitely recommend it.
4
David A
Mar 31, 2024
·
Stayed 1 night
Old and cramped room for 3 people. Noisy hallway. No elevator in the building and no rooms were available on main floor. The staff did carry our luggage up to our room. Staff were relatively friendly but I would not stay here again.
Old and cramped room for 3 people. Noisy hallway. No elevator in the building and no rooms were available on main floor. The staff did carry our luggage up to our room. Staff were relatively friendly but I would not stay here again.
8
Robert
Mar 7, 2024
·
Stayed 2 nights
The beds are not the usual Holiday Inn Express size, they're 4ft 6, which is tight for most couples. The windows also really need replacing, they don't really prevent any noise being heard from outside, which is ridiculous in a hotel a few yards from a 70mph carriageway. There is also no lift, so do be careful booking here if you're not able to lug your suitcase up a flight of stairs! There is only 2 good things about this hotel, the breakfast is a much better standard than most Holiday Inn Express breakfasts, and the staff really do provide world class customer service. I've stayed in a huge amount of hotels over the years and the staff at this hotel are the 2nd best I've ever experienced in my life. They really deserve a better hotel to work with, I hope IHG give them it before they lose some of their very best staff and some customers too.
The beds are not the usual Holiday Inn Express size, they're 4ft 6, which is tight for most couples. The windows also really need replacing, they don't really prevent any noise being heard from outside, which is ridiculous in a hotel a few yards from a 70mph carriageway. There is also no lift, so do be careful booking here if you're not able to lug your suitcase up a flight of stairs! There is only 2 good things about this hotel, the breakfast is a much better standard than most Holiday Inn Express breakfasts, and the staff really do provide world class customer service. I've stayed in a huge amount of hotels over the years and the staff at this hotel are the 2nd best I've ever experienced in my life. They really deserve a better hotel to work with, I hope IHG give them it before they lose some of their very best staff and some customers too.
2
Karl
Aug 11, 2024
·
Stayed 1 night
Hotel is great, staff are brilliant. Only downside is the parking.... There are serious restrictions. Be very careful about parking and sticking to terms and conditions..... To avoid a fine... If you have a larger vehicle no chance of parking in the small space6
Hotel is great, staff are brilliant. Only downside is the parking.... There are serious restrictions. Be very careful about parking and sticking to terms and conditions..... To avoid a fine... If you have a larger vehicle no chance of parking in the small space6
8
Darren
Aug 14, 2024
·
Stayed 1 night
Great hotel. I have always been a fond user of Holiday Inn Express all over UK. Parking plentiful not happy we have to pay to use the hotel carpark in addition thats a first for me. Check in easy, room as expected, bar nice and clean. Didnt eat dinner but breakfast was great. Absolutely will stick with Holiday Inn express hotels.
Great hotel. I have always been a fond user of Holiday Inn Express all over UK. Parking plentiful not happy we have to pay to use the hotel carpark in addition thats a first for me. Check in easy, room as expected, bar nice and clean. Didnt eat dinner but breakfast was great. Absolutely will stick with Holiday Inn express hotels.
8
nigel
Nov 30, 2024
·
Stayed 1 night
Pleasantly surprised at how nice the staff and service was. However, being charged £3 for parking as an additional cost seemed ridiculous. Also, the room was horrendously noisy from the road!..should have better soundproofing/double glazing.. tho i would say the breakfast was very nice
Pleasantly surprised at how nice the staff and service was. However, being charged £3 for parking as an additional cost seemed ridiculous. Also, the room was horrendously noisy from the road!..should have better soundproofing/double glazing.. tho i would say the breakfast was very nice
2
Tiago
Aug 27, 2025
·
Stayed 4 nights
Absolutely awful. On the first night, at 23:30 with the kids already in bed out of nowhere the fire alarm starts blaring on the whole floor. We all woke up and a couple of minutes later it stopped. We thought it a false alarm and went back to sleep. Later at 1am again same thing. This time myself with a bunch of other people went to the reception to figure out what the hell was going on and the person at the reception could barely communicate with us as to what was happening. Imagine trying to sleep with two children and being woken up twice in the same night! On top of that: - rooms are absolutely tiny. It’s impossible to walk about without having to squeeze. - no airco. Plus the rooms were boiling even though the outside was a nice cool breeze. Opening the window doesn’t help and just a fan does nothing. - no lift. Get ready to carry your suitcases up and down the stairs. - car parking is paid and is extra. Seriously, a roadside hotel that can literally only be reached by car charging for their parking?! Ridiculous. - the plumbing is old and we could hear a very loud noise whenever the neighbouring rooms had their taps open. - half of the ev chargers are non functional, luckily there are BP ones nearby too. Overall awful, not good value for money at all. Breakfast is a simple full English but nothing to call home about.
Absolutely awful. On the first night, at 23:30 with the kids already in bed out of nowhere the fire alarm starts blaring on the whole floor. We all woke up and a couple of minutes later it stopped. We thought it a false alarm and went back to sleep. Later at 1am again same thing. This time myself with a bunch of other people went to the reception to figure out what the hell was going on and the person at the reception could barely communicate with us as to what was happening. Imagine trying to sleep with two children and being woken up twice in the same night! On top of that: - rooms are absolutely tiny. It’s impossible to walk about without having to squeeze. - no airco. Plus the rooms were boiling even though the outside was a nice cool breeze. Opening the window doesn’t help and just a fan does nothing. - no lift. Get ready to carry your suitcases up and down the stairs. - car parking is paid and is extra. Seriously, a roadside hotel that can literally only be reached by car charging for their parking?! Ridiculous. - the plumbing is old and we could hear a very loud noise whenever the neighbouring rooms had their taps open. - half of the ev chargers are non functional, luckily there are BP ones nearby too. Overall awful, not good value for money at all. Breakfast is a simple full English but nothing to call home about.
6
Karl
Aug 11, 2024
·
Stayed 1 night
Hotel is nice, staff are brilliant. Only downside is the parking..... Just make sure you stick to the terms and conditions to avoid a fine..... If you have a slightly larger vehicle no chance of parking in the small spaces
Hotel is nice, staff are brilliant. Only downside is the parking..... Just make sure you stick to the terms and conditions to avoid a fine..... If you have a slightly larger vehicle no chance of parking in the small spaces
10
christine
Apr 1, 2025
·
Stayed 1 night
The only downside to this hotel is that there is no lift
The only downside to this hotel is that there is no lift
8
Andrew
Jun 10, 2024
·
Stayed 1 night
Room was good...no complaints...good shower. Parking was £3...disagree with paying for hotels parking. Breakfast was very good. Staff friendly and quiet enough hotel. Be aware petrol station food prices are extortionate so take snacks with you.
Room was good...no complaints...good shower. Parking was £3...disagree with paying for hotels parking. Breakfast was very good. Staff friendly and quiet enough hotel. Be aware petrol station food prices are extortionate so take snacks with you.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are generally very clean. A few guests reported housekeeping lapses such as unclean or poorly made bedding.
Related guest reviews
4
Choi
Aug 24, 2025
·
Stayed 4 nights
Pictures show how they made our bed on the last two days. First time i see this in my life. My toddler can do better than this. FYI, rooms does not has AC, not as what they advised in their website. I would not go back and would not recomment, especially in hot summer.
Pictures show how they made our bed on the last two days. First time i see this in my life. My toddler can do better than this. FYI, rooms does not has AC, not as what they advised in their website. I would not go back and would not recomment, especially in hot summer.
6
Seetharam Prakash
Aug 9, 2024
·
Stayed 3 nights
The family room Duvets weren’t clean and the way the arrangement looks it was an recently used one.
The family room Duvets weren’t clean and the way the arrangement looks it was an recently used one.
10
Howard
Jul 4, 2025
·
Stayed 2 nights
They were polite, friendly, professional,and fast. The hotel was Clean comfortable and inviting. Also great food.
They were polite, friendly, professional,and fast. The hotel was Clean comfortable and inviting. Also great food.
10
Patricia
Oct 30, 2024
·
Stayed 2 nights
Really impressed. Staff were all super professional helpful, and friendly, all round excellent customer service! Rooms very clean, comfortable bed and great breakfast. Brilliant value, would definitely recommend. I’m not easily impressed but this was excellent, especially for the price!
Really impressed. Staff were all super professional helpful, and friendly, all round excellent customer service! Rooms very clean, comfortable bed and great breakfast. Brilliant value, would definitely recommend. I’m not easily impressed but this was excellent, especially for the price!
10
Anne
Aug 2, 2024
·
Stayed 2 nights
Very clean. Friendly & efficient staff. Easy parking. Nearby bus stop to get into Canterbury.
Very clean. Friendly & efficient staff. Easy parking. Nearby bus stop to get into Canterbury.
10
Eliot
Dec 20, 2024
·
Stayed 1 night
The staff were very cheerful and helpful and the room was spotless. Breakfast of a high standard so very pleased.
The staff were very cheerful and helpful and the room was spotless. Breakfast of a high standard so very pleased.
10
Lesley
Nov 29, 2024
·
Stayed 2 nights
The hotel was clean and bright. The reception staff were friendly and helpful. This is my second at this hotel and both visits were great and I would recommend to anyone.
The hotel was clean and bright. The reception staff were friendly and helpful. This is my second at this hotel and both visits were great and I would recommend to anyone.
10
Ryan
May 8, 2025
·
Stayed 3 nights
The hotel was lovely and clean was nice to be able to sit outside and the staff were lovely very helpful I would recommend this hotel and will stay here again
The hotel was lovely and clean was nice to be able to sit outside and the staff were lovely very helpful I would recommend this hotel and will stay here again
8
Dennis
Oct 5, 2025
·
Stayed 1 night
Very nice breakfast. Parking good. Clean rooms.
Very nice breakfast. Parking good. Clean rooms.
10
Sara
Jan 1, 2025
·
Stayed 2 nights
Clean rooms, very friendly and supportive staff, everything went well, good breakfast, I would definitely come back
Clean rooms, very friendly and supportive staff, everything went well, good breakfast, I would definitely come back
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AI-generated summary based on recent guest reviews
Rooms
Rooms are basic and functional, but several guests found them small with small double beds and limited storage. Lack of air conditioning can make them warm, and traffic noise or weak soundproofing is noted.
Related guest reviews
4
Choi
Aug 24, 2025
·
Stayed 4 nights
Pictures show how they made our bed on the last two days. First time i see this in my life. My toddler can do better than this. FYI, rooms does not has AC, not as what they advised in their website. I would not go back and would not recomment, especially in hot summer.
Pictures show how they made our bed on the last two days. First time i see this in my life. My toddler can do better than this. FYI, rooms does not has AC, not as what they advised in their website. I would not go back and would not recomment, especially in hot summer.
8
Robert
Mar 7, 2024
·
Stayed 2 nights
The beds are not the usual Holiday Inn Express size, they're 4ft 6, which is tight for most couples. The windows also really need replacing, they don't really prevent any noise being heard from outside, which is ridiculous in a hotel a few yards from a 70mph carriageway. There is also no lift, so do be careful booking here if you're not able to lug your suitcase up a flight of stairs! There is only 2 good things about this hotel, the breakfast is a much better standard than most Holiday Inn Express breakfasts, and the staff really do provide world class customer service. I've stayed in a huge amount of hotels over the years and the staff at this hotel are the 2nd best I've ever experienced in my life. They really deserve a better hotel to work with, I hope IHG give them it before they lose some of their very best staff and some customers too.
The beds are not the usual Holiday Inn Express size, they're 4ft 6, which is tight for most couples. The windows also really need replacing, they don't really prevent any noise being heard from outside, which is ridiculous in a hotel a few yards from a 70mph carriageway. There is also no lift, so do be careful booking here if you're not able to lug your suitcase up a flight of stairs! There is only 2 good things about this hotel, the breakfast is a much better standard than most Holiday Inn Express breakfasts, and the staff really do provide world class customer service. I've stayed in a huge amount of hotels over the years and the staff at this hotel are the 2nd best I've ever experienced in my life. They really deserve a better hotel to work with, I hope IHG give them it before they lose some of their very best staff and some customers too.
8
nigel
Nov 30, 2024
·
Stayed 1 night
Pleasantly surprised at how nice the staff and service was. However, being charged £3 for parking as an additional cost seemed ridiculous. Also, the room was horrendously noisy from the road!..should have better soundproofing/double glazing.. tho i would say the breakfast was very nice
Pleasantly surprised at how nice the staff and service was. However, being charged £3 for parking as an additional cost seemed ridiculous. Also, the room was horrendously noisy from the road!..should have better soundproofing/double glazing.. tho i would say the breakfast was very nice
8
Mary
Dec 1, 2024
·
Stayed 1 night
The hotel has a high standard of cleanliness. Staff are helpful and friendly. The room for 3 is pleasant but very cramped. The addition of Fairtrade tea, coffee, sugar would be brilliant - and Fairtrade chocolate and bananas too, please!
The hotel has a high standard of cleanliness. Staff are helpful and friendly. The room for 3 is pleasant but very cramped. The addition of Fairtrade tea, coffee, sugar would be brilliant - and Fairtrade chocolate and bananas too, please!
6
Rebecca
Oct 12, 2025
·
Stayed 1 night
The room was unbearably warm.
The room was unbearably warm.
2
Tiago
Aug 27, 2025
·
Stayed 4 nights
Absolutely awful. On the first night, at 23:30 with the kids already in bed out of nowhere the fire alarm starts blaring on the whole floor. We all woke up and a couple of minutes later it stopped. We thought it a false alarm and went back to sleep. Later at 1am again same thing. This time myself with a bunch of other people went to the reception to figure out what the hell was going on and the person at the reception could barely communicate with us as to what was happening. Imagine trying to sleep with two children and being woken up twice in the same night! On top of that: - rooms are absolutely tiny. It’s impossible to walk about without having to squeeze. - no airco. Plus the rooms were boiling even though the outside was a nice cool breeze. Opening the window doesn’t help and just a fan does nothing. - no lift. Get ready to carry your suitcases up and down the stairs. - car parking is paid and is extra. Seriously, a roadside hotel that can literally only be reached by car charging for their parking?! Ridiculous. - the plumbing is old and we could hear a very loud noise whenever the neighbouring rooms had their taps open. - half of the ev chargers are non functional, luckily there are BP ones nearby too. Overall awful, not good value for money at all. Breakfast is a simple full English but nothing to call home about.
Absolutely awful. On the first night, at 23:30 with the kids already in bed out of nowhere the fire alarm starts blaring on the whole floor. We all woke up and a couple of minutes later it stopped. We thought it a false alarm and went back to sleep. Later at 1am again same thing. This time myself with a bunch of other people went to the reception to figure out what the hell was going on and the person at the reception could barely communicate with us as to what was happening. Imagine trying to sleep with two children and being woken up twice in the same night! On top of that: - rooms are absolutely tiny. It’s impossible to walk about without having to squeeze. - no airco. Plus the rooms were boiling even though the outside was a nice cool breeze. Opening the window doesn’t help and just a fan does nothing. - no lift. Get ready to carry your suitcases up and down the stairs. - car parking is paid and is extra. Seriously, a roadside hotel that can literally only be reached by car charging for their parking?! Ridiculous. - the plumbing is old and we could hear a very loud noise whenever the neighbouring rooms had their taps open. - half of the ev chargers are non functional, luckily there are BP ones nearby too. Overall awful, not good value for money at all. Breakfast is a simple full English but nothing to call home about.
8
Fiona
Jul 17, 2025
·
Stayed 1 night
Great stay . Bit noisy with traffic in room 218. Staff extremely helpful in food area. Bed on small side but very comfortable. Bathroom excellent. Could do with more space to hang clothes/put clothes away but find as we were there for one night. Definitely would go again . Great fan in room !!
Great stay . Bit noisy with traffic in room 218. Staff extremely helpful in food area. Bed on small side but very comfortable. Bathroom excellent. Could do with more space to hang clothes/put clothes away but find as we were there for one night. Definitely would go again . Great fan in room !!
6
Jane
Apr 1, 2024
·
Stayed 1 night
Team were very friendly and rooms were clean. Beds are small doubles so a poor nights sleep if you are over 5ft 7”. Noisy outside and rooms are not soundproofed so you can hear talking, alarms etc.
Team were very friendly and rooms were clean. Beds are small doubles so a poor nights sleep if you are over 5ft 7”. Noisy outside and rooms are not soundproofed so you can hear talking, alarms etc.
6
Kim
Jul 14, 2025
·
Stayed 2 nights
My check in experience was awful. I was a single traveller & was allocated a twin room. It took a long time to resolve & a huge queue built up. The room itself was fine other than there is no air conditioning & when I opened the window I found there was a flat roof to another part of the building littered with cigarette ends. Considering it was supposed to be non smoking it wasn’t the best. The fan provided just moved hot air around. The bed was a small double & not particularly comfortable. Breakfast was the usual Holiday Inn Express fare. Pretty limited. I did manage to get vegetarian sausages but they took a while to be cooked. The strangest thing about the hotel is that it is tucked behind a service station. Getting access isn’t great as you have to be heading towards Canterbury to get in. Returning from Canterbury means a detour to be able to get onto the road that the Services are situated on. I won’t return unless I’m absolutely desperate.
My check in experience was awful. I was a single traveller & was allocated a twin room. It took a long time to resolve & a huge queue built up. The room itself was fine other than there is no air conditioning & when I opened the window I found there was a flat roof to another part of the building littered with cigarette ends. Considering it was supposed to be non smoking it wasn’t the best. The fan provided just moved hot air around. The bed was a small double & not particularly comfortable. Breakfast was the usual Holiday Inn Express fare. Pretty limited. I did manage to get vegetarian sausages but they took a while to be cooked. The strangest thing about the hotel is that it is tucked behind a service station. Getting access isn’t great as you have to be heading towards Canterbury to get in. Returning from Canterbury means a detour to be able to get onto the road that the Services are situated on. I won’t return unless I’m absolutely desperate.
2
Agnieszka
Aug 29, 2024
·
Stayed 1 night
Very noisy next to highway and no air conditioning in rooms. Overpriced! Nothing around hotel.
Very noisy next to highway and no air conditioning in rooms. Overpriced! Nothing around hotel.
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AI-generated summary based on recent guest reviews
Service
Service is a standout: staff are consistently friendly, attentive, and proactive. Occasional issues include check-in delays and slow response to late-night noise.
Related guest reviews
10
Tessa
Apr 19, 2025
·
Stayed 1 night
The staff make this hotel. All eight of us agreed we have never known such fantastic service. ALL the staff went out of their way to make sure everyone was happy. The place was also very clean.
The staff make this hotel. All eight of us agreed we have never known such fantastic service. ALL the staff went out of their way to make sure everyone was happy. The place was also very clean.
10
Tracey
Nov 28, 2024
·
Stayed 2 nights
One of the best Holiday Inn Express Hotels I've stayed in - the staff were amazing, extremely pleasant, efficient & spoke to every guest. A big shout out to the chef, I was very surprised at how good the food was - make sure you try the sweet potato & chickpea curry - delicious. I would highly recommend this place.
One of the best Holiday Inn Express Hotels I've stayed in - the staff were amazing, extremely pleasant, efficient & spoke to every guest. A big shout out to the chef, I was very surprised at how good the food was - make sure you try the sweet potato & chickpea curry - delicious. I would highly recommend this place.
10
Mahesh
Sep 15, 2025
·
Stayed 1 night
Excellent staff. Great service. Breakfast is amazing
Excellent staff. Great service. Breakfast is amazing
2
Kevin
May 30, 2024
·
Stayed 1 night
Was woken by a fire alarm set off by people cooking in their room. Rang reception 3 times during the night to complain about noise from rowdy people who were drunk standing below the room, last call at 04.30 no action taken. Drunken man trying to get into several rooms on our floor in the early hours of the morning. Numerous guests woken up and in the corridor trying to get rid of the drunk.
Was woken by a fire alarm set off by people cooking in their room. Rang reception 3 times during the night to complain about noise from rowdy people who were drunk standing below the room, last call at 04.30 no action taken. Drunken man trying to get into several rooms on our floor in the early hours of the morning. Numerous guests woken up and in the corridor trying to get rid of the drunk.
10
Margaret
Jul 22, 2025
·
Stayed 1 night
Excellent customer service
Excellent customer service
10
Richard
Jul 5, 2025
·
Stayed 2 nights
The service was 5 star. I eould go back just for that.
The service was 5 star. I eould go back just for that.
6
May
Oct 1, 2025
·
Stayed 1 night
had to wait at Check-in as no one was there. Everyone was serving at restaurant next to the reception area. One staff was chatting with one of the guest at a restaurant table (it wasn't about order, they are doing socialising chat). One was at the beer taps. This is not the first time but the third time I had to wait at reception to be checked-in. I always stay there for Business but it had to be the last stay as I am going to stay somewhere else from now onwards. The room I was placed was for Disable people too and all the facilities in that room wasn't convenient for me and I didn't feel comfortable. When I rang to reception about it, I was told that all the rooms are occupied but I didn't see it as I can feel/see when it's occupied because I used to stay at that place many times before. Thank you.
had to wait at Check-in as no one was there. Everyone was serving at restaurant next to the reception area. One staff was chatting with one of the guest at a restaurant table (it wasn't about order, they are doing socialising chat). One was at the beer taps. This is not the first time but the third time I had to wait at reception to be checked-in. I always stay there for Business but it had to be the last stay as I am going to stay somewhere else from now onwards. The room I was placed was for Disable people too and all the facilities in that room wasn't convenient for me and I didn't feel comfortable. When I rang to reception about it, I was told that all the rooms are occupied but I didn't see it as I can feel/see when it's occupied because I used to stay at that place many times before. Thank you.
10
Mary
Aug 31, 2025
·
Stayed 2 nights
Seamless friendly check in Top notch customer service Health varied breakfast options And the complimentary items incase you forget a toothbrush,shaving cream, sanitary products etc..💯
Seamless friendly check in Top notch customer service Health varied breakfast options And the complimentary items incase you forget a toothbrush,shaving cream, sanitary products etc..💯
10
Stella
Sep 5, 2025
·
Stayed 4 nights
It was amazing. The staff are very friendly and is a welcome environment.
It was amazing. The staff are very friendly and is a welcome environment.
10
Colin
Jun 25, 2025
·
Stayed 1 night
Easy access to the ports. The staff made the difference. Everybody we spoke to was friendly and professional. The hotel was just a stopping point. Well done the staff!
Easy access to the ports. The staff made the difference. Everybody we spoke to was friendly and professional. The hotel was just a stopping point. Well done the staff!
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AI-generated summary based on recent guest reviews
Location
Roadside setting off the A2 is convenient for Canterbury and channel crossings like Dover and Le Shuttle. Access can be awkward due to one-way approaches or roadworks, and some guests noticed traffic noise.
Related guest reviews
10
Lynne
Sep 10, 2024
·
Stayed 3 nights
Great location, 10 minutes to Canterbury, very quiet, great staff - they couldn't do enough for us, greeted us like friends every morning. Would definitely book this place again if in the area - fabulous stay for 4 nights after a 30 hour flight from Australia.
Great location, 10 minutes to Canterbury, very quiet, great staff - they couldn't do enough for us, greeted us like friends every morning. Would definitely book this place again if in the area - fabulous stay for 4 nights after a 30 hour flight from Australia.
10
Rosa
Mar 18, 2024
·
Stayed 1 night
Only downside is getting in and out of the hotel grounds
Only downside is getting in and out of the hotel grounds
10
Serosh
Oct 30, 2025
·
Stayed 1 night
Good location if your catching ferry from dover
Good location if your catching ferry from dover
8
AJ
Oct 19, 2023
·
Stayed 1 night
Had a very difficult time reaching the hotel due to road closures. It would have been helpful if the hotel had notified guests of the process in advance (we had to be escorted through the roadworks by an official vehicle) but I didn't receive anything. Ended up calling them after lots of sat nav redirects and not getting anywhere. But hopefully that won't be for long (this was mid-Oct 2023). Once I got there, the hotel was great - staff were helpful and the service was very good. Nice, clean comfortable room and a great breakfast.
Had a very difficult time reaching the hotel due to road closures. It would have been helpful if the hotel had notified guests of the process in advance (we had to be escorted through the roadworks by an official vehicle) but I didn't receive anything. Ended up calling them after lots of sat nav redirects and not getting anywhere. But hopefully that won't be for long (this was mid-Oct 2023). Once I got there, the hotel was great - staff were helpful and the service was very good. Nice, clean comfortable room and a great breakfast.
6
Chris
Mar 17, 2024
·
Stayed 1 night
Nice place to stay, but next to busy road. Also had to pay for parking
Nice place to stay, but next to busy road. Also had to pay for parking
8
Sanjit
Mar 9, 2025
·
Stayed 1 night
Good stay for overnight required for work, if I could wish for a highway/motorway hotel to be like then this would be perfect for that little quick stop over to rest and continue your journey.
Good stay for overnight required for work, if I could wish for a highway/motorway hotel to be like then this would be perfect for that little quick stop over to rest and continue your journey.
8
Brian
Jun 28, 2025
·
Stayed 1 night
overnight stay before boarding Le Shuttle - ideal base for a quick visit to Canterbury - looking a little tired but ideal for our needs
overnight stay before boarding Le Shuttle - ideal base for a quick visit to Canterbury - looking a little tired but ideal for our needs
6
Kim
Jul 14, 2025
·
Stayed 2 nights
My check in experience was awful. I was a single traveller & was allocated a twin room. It took a long time to resolve & a huge queue built up. The room itself was fine other than there is no air conditioning & when I opened the window I found there was a flat roof to another part of the building littered with cigarette ends. Considering it was supposed to be non smoking it wasn’t the best. The fan provided just moved hot air around. The bed was a small double & not particularly comfortable. Breakfast was the usual Holiday Inn Express fare. Pretty limited. I did manage to get vegetarian sausages but they took a while to be cooked. The strangest thing about the hotel is that it is tucked behind a service station. Getting access isn’t great as you have to be heading towards Canterbury to get in. Returning from Canterbury means a detour to be able to get onto the road that the Services are situated on. I won’t return unless I’m absolutely desperate.
My check in experience was awful. I was a single traveller & was allocated a twin room. It took a long time to resolve & a huge queue built up. The room itself was fine other than there is no air conditioning & when I opened the window I found there was a flat roof to another part of the building littered with cigarette ends. Considering it was supposed to be non smoking it wasn’t the best. The fan provided just moved hot air around. The bed was a small double & not particularly comfortable. Breakfast was the usual Holiday Inn Express fare. Pretty limited. I did manage to get vegetarian sausages but they took a while to be cooked. The strangest thing about the hotel is that it is tucked behind a service station. Getting access isn’t great as you have to be heading towards Canterbury to get in. Returning from Canterbury means a detour to be able to get onto the road that the Services are situated on. I won’t return unless I’m absolutely desperate.
10
Colin
Jun 25, 2025
·
Stayed 1 night
Easy access to the ports. The staff made the difference. Everybody we spoke to was friendly and professional. The hotel was just a stopping point. Well done the staff!
Easy access to the ports. The staff made the difference. Everybody we spoke to was friendly and professional. The hotel was just a stopping point. Well done the staff!
2
Agnieszka
Aug 29, 2024
·
Stayed 1 night
Very noisy next to highway and no air conditioning in rooms. Overpriced! Nothing around hotel.
Very noisy next to highway and no air conditioning in rooms. Overpriced! Nothing around hotel.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for quality and choice, and evening meals are generally enjoyed though menus can feel limited. Staff keep items replenished and accommodate early departures with takeaway options.
Related guest reviews
10
Tracey
Nov 28, 2024
·
Stayed 2 nights
One of the best Holiday Inn Express Hotels I've stayed in - the staff were amazing, extremely pleasant, efficient & spoke to every guest. A big shout out to the chef, I was very surprised at how good the food was - make sure you try the sweet potato & chickpea curry - delicious. I would highly recommend this place.
One of the best Holiday Inn Express Hotels I've stayed in - the staff were amazing, extremely pleasant, efficient & spoke to every guest. A big shout out to the chef, I was very surprised at how good the food was - make sure you try the sweet potato & chickpea curry - delicious. I would highly recommend this place.
10
Michael
Jun 18, 2025
·
Stayed 1 night
We booked two rooms for a one night family stay. The hotel is basic but had everything we needed and was comfortable. We used the restaurant in the evening and the food (pizza, wrap) was good. Breakfast was also good with plenty of choice. What really lifted the stay was the performance and attitude of the staff. Friendly and really helpful. Attentive at dinner and breakfast. A real effort at breakfast to keep items replenished and make sure people had what they wanted. Just before the end of breakfast staff made sure everyone knew the buffet was about to close, so they could go to get anything else they wanted.
We booked two rooms for a one night family stay. The hotel is basic but had everything we needed and was comfortable. We used the restaurant in the evening and the food (pizza, wrap) was good. Breakfast was also good with plenty of choice. What really lifted the stay was the performance and attitude of the staff. Friendly and really helpful. Attentive at dinner and breakfast. A real effort at breakfast to keep items replenished and make sure people had what they wanted. Just before the end of breakfast staff made sure everyone knew the buffet was about to close, so they could go to get anything else they wanted.
10
Mahesh
Sep 15, 2025
·
Stayed 1 night
Excellent staff. Great service. Breakfast is amazing
Excellent staff. Great service. Breakfast is amazing
10
Hilary
Aug 21, 2025
·
Stayed 1 night
Clean room comfortable bed and good breakfast with plenty of choice. The staff were all welcoming and helpful. Would thoroughly recommend this hotel and look forward to staying again
Clean room comfortable bed and good breakfast with plenty of choice. The staff were all welcoming and helpful. Would thoroughly recommend this hotel and look forward to staying again
10
Patricia
Oct 30, 2024
·
Stayed 2 nights
Really impressed. Staff were all super professional helpful, and friendly, all round excellent customer service! Rooms very clean, comfortable bed and great breakfast. Brilliant value, would definitely recommend. I’m not easily impressed but this was excellent, especially for the price!
Really impressed. Staff were all super professional helpful, and friendly, all round excellent customer service! Rooms very clean, comfortable bed and great breakfast. Brilliant value, would definitely recommend. I’m not easily impressed but this was excellent, especially for the price!
10
Graham
Oct 25, 2024
·
Stayed 1 night
The room was good and the beds were comfortable, all very clean. Also we had dinner, very nice, and the included breakfast was delicious.
The room was good and the beds were comfortable, all very clean. Also we had dinner, very nice, and the included breakfast was delicious.
10
David
Jul 11, 2024
·
Stayed 1 night
Happy to recommend. If travelling, good location and comfortable place to stay. Very good choice and quality of food available in the evening. Good breakfast.
Happy to recommend. If travelling, good location and comfortable place to stay. Very good choice and quality of food available in the evening. Good breakfast.
10
Modan
Dec 16, 2024
·
Stayed 2 nights
We had an excellent stay, the staff at the front desk and bar were very friendly, attentive and courteous, breakfast was very nice, plenty of choice , and evening meal which we ate on two consecutive nights were lovely, even the chef came out to check how the food was and prepared the food to our liking; we would highly recommend this hotel if you are visiting Canterbury which is 5 mins drive away.
We had an excellent stay, the staff at the front desk and bar were very friendly, attentive and courteous, breakfast was very nice, plenty of choice , and evening meal which we ate on two consecutive nights were lovely, even the chef came out to check how the food was and prepared the food to our liking; we would highly recommend this hotel if you are visiting Canterbury which is 5 mins drive away.
6
Kim
Jul 14, 2025
·
Stayed 2 nights
My check in experience was awful. I was a single traveller & was allocated a twin room. It took a long time to resolve & a huge queue built up. The room itself was fine other than there is no air conditioning & when I opened the window I found there was a flat roof to another part of the building littered with cigarette ends. Considering it was supposed to be non smoking it wasn’t the best. The fan provided just moved hot air around. The bed was a small double & not particularly comfortable. Breakfast was the usual Holiday Inn Express fare. Pretty limited. I did manage to get vegetarian sausages but they took a while to be cooked. The strangest thing about the hotel is that it is tucked behind a service station. Getting access isn’t great as you have to be heading towards Canterbury to get in. Returning from Canterbury means a detour to be able to get onto the road that the Services are situated on. I won’t return unless I’m absolutely desperate.
My check in experience was awful. I was a single traveller & was allocated a twin room. It took a long time to resolve & a huge queue built up. The room itself was fine other than there is no air conditioning & when I opened the window I found there was a flat roof to another part of the building littered with cigarette ends. Considering it was supposed to be non smoking it wasn’t the best. The fan provided just moved hot air around. The bed was a small double & not particularly comfortable. Breakfast was the usual Holiday Inn Express fare. Pretty limited. I did manage to get vegetarian sausages but they took a while to be cooked. The strangest thing about the hotel is that it is tucked behind a service station. Getting access isn’t great as you have to be heading towards Canterbury to get in. Returning from Canterbury means a detour to be able to get onto the road that the Services are situated on. I won’t return unless I’m absolutely desperate.
8
Dennis
Oct 5, 2025
·
Stayed 1 night
Very nice breakfast. Parking good. Clean rooms.
Very nice breakfast. Parking good. Clean rooms.
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AI-generated summary based on recent guest reviews
8
Denis
2 weeks ago
·
Stayed 1 night
.
.
10
Jane
3 weeks ago
·
Stayed 1 night
Fantastic stay. Staff were very helpful and friendly.
Fantastic stay. Staff were very helpful and friendly.
4
Victor
Sep 20, 2026
·
Stayed 1 night
Staff rude. Facilities worn and dated, bathroom dated and sink blocked! Reception staff rude. Hotel too hot and noisy! Didn’t sleep a wink! Electric charging at hotel was bad, 1 out of 4 only working.
Staff rude. Facilities worn and dated, bathroom dated and sink blocked! Reception staff rude. Hotel too hot and noisy! Didn’t sleep a wink! Electric charging at hotel was bad, 1 out of 4 only working.
8
Philip Wing-hung
Sep 8, 2026
·
Stayed 2 nights
Value for money. Clean and tidy room. Comfortable restaurant for breakfast and dinner. Staffs are polite.
Value for money. Clean and tidy room. Comfortable restaurant for breakfast and dinner. Staffs are polite.
10
Ian
Aug 17, 2026
·
Stayed 1 night
Perfect. Will use again when travelling on Le Shuttle.
Perfect. Will use again when travelling on Le Shuttle.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
Check-in from 15:00
Before 12:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Holiday Inn Express Canterbury by IHG
Is parking available at the hotel?
Self parking is available on-site for a fee of GBP 3 per night. Limited parking spaces are provided, and a reservation is not required.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily, providing a variety of options to start the day. Specific serving hours are not mentioned.
Does the hotel allow pets?
Pets are allowed at the property, with a maximum pet deposit of GBP 100 per stay and a pet fee of GBP 30 per accommodation, varying based on length of stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is available from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be requested but is subject to availability and may incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers wheelchair-accessible facilities, including public areas and rooms. Step-free entrances are available, but specific details about bathrooms and pool access features are not provided.
What is the hotel's location in relation to key landmarks?
The hotel is located in Rough Common, within a 10-minute drive of Canterbury Cathedral and Westgate Gardens. It is approximately 2.8 miles from St. Dunstan's Church and 3 miles from the University of Kent.
What are the hotel's policies for guests staying with children?
Children are welcome at the hotel, and kids can stay for free up to a certain age, although the specific minimum age is not provided.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Canterbury trip?
What do room rates usually look like at Holiday Inn Express Canterbury by IHG in Canterbury?
Over the next 60–90 days, room rates at Holiday Inn Express Canterbury by IHG in Canterbury typically land around $53 a night for two guests, ranging from $46 to $101 with higher rates on peak dates.
When is the best time to visit if I want fewer crowds at Holiday Inn Express Canterbury by IHG?
January is the quietest month to visit Holiday Inn Express Canterbury by IHG in Canterbury, while October sees the heaviest demand. Plan for the calmest experience in early winter and expect the busiest conditions in autumn.
What nearby attractions and types of travellers suit Holiday Inn Express Canterbury by IHG?
Set in Kent, Holiday Inn Express Canterbury by IHG in Canterbury is well placed for families and couples, with easy access to the University of Kent, Westgate Gardens and the Marlowe Theatre. The hotel also works well for business travellers thanks to its convenient town-centre location and practical amenities.
Which month has the lowest rates at Holiday Inn Express Canterbury by IHG?
January is the cheapest month to stay at Holiday Inn Express Canterbury by IHG, averaging $71 a night; July is the priciest month, averaging $139 a night.
How do Holiday Inn Express Canterbury by IHG's prices compare with other hotels nearby?
Holiday Inn Express Canterbury by IHG is cheaper than 4 of 17 comparable hotels nearby, with a typical median of $94 a night versus about $77 for peers in Canterbury.
How does the nightly price at Holiday Inn Express Canterbury by IHG in Canterbury compare to recent weeks?
The current price at Holiday Inn Express Canterbury by IHG in Canterbury is $70 per night for 2 guests, which is low for this hotel: about 35% below its $108 average over the last 60 days. Most nights over that period fell between $67 and $192.
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-19: 95.04357601647949USD
- 2026-10-20: 78.93689826104736USD
- 2026-10-21: 69.20494873077392USD
- 2026-10-22: 69.20494873077392USD
- 2026-10-23: 107.05140198846435USD
- 2026-10-24: 116.59785178338622USD
- 2026-10-25: 59.946238605255125USD
- 2026-10-26: 65.85618922299194USD
- 2026-10-27: 70.28627645635986USD
- 2026-10-28: 69.20494873077392USD
- 2026-10-29: 66.6489803706665USD
- 2026-10-30: 64.01920799999999USD
- 2026-10-31: 86.48208799999999USD
- 2026-11-01: 47.172048USD
- 2026-11-02: 50.82238168026733USD
- 2026-11-03: 50.65322285379028USD
- 2026-11-04: 50.65322285379028USD
- 2026-11-05: 50.65322285379028USD
- 2026-11-06: 57.31812431842041USD
- 2026-11-07: 81.09955371221923USD
- 2026-11-08: 50.65322285379028USD
- 2026-11-09: 53.319181725860595USD
- 2026-11-10: 54.6521654463501USD
- 2026-11-11: 54.06636914147949USD
- 2026-11-12: 53.319181725860595USD
- 2026-11-13: 57.31812431842041USD
- 2026-11-14: 85.31069247515869USD
- 2026-11-15: 54.6521654463501USD
- 2026-11-16: 55.14769258261108USD
- 2026-11-17: 54.6521654463501USD
- 2026-11-18: 53.319181725860595USD
- 2026-11-19: 58.65110375445556USD
- 2026-11-20: 87.976651347229USD
- 2026-11-21: 101.30644570758056USD
- 2026-11-22: 50.65322285379028USD
- 2026-11-23: 54.6521654463501USD
- 2026-11-24: 54.6521654463501USD
- 2026-11-25: 62.71698666171264USD
- 2026-11-26: 54.6521654463501USD
- 2026-11-27: 69.31493924273681USD
- 2026-11-28: 120.176408USD
- 2026-11-29: 54.6521654463501USD
- 2026-11-30: 58.65110375445556USD
- 2026-12-01: 50.65322285379028USD
- 2026-12-02: 50.65322285379028USD
- 2026-12-03: 53.319181725860595USD
- 2026-12-04: 71.98089811480712USD
- 2026-12-05: 111.9702897647705USD
- 2026-12-06: 53.319181725860595USD
- 2026-12-07: 46.65428454568481USD
- 2026-12-08: 50.65322285379028USD
- 2026-12-09: 62.65004206256103USD
- 2026-12-10: 53.319181725860595USD
- 2026-12-11: 75.9798364229126USD
- 2026-12-12: 113.30326920080566USD
- 2026-12-13: 54.6521654463501USD
- 2026-12-14: 46.65428454568481USD
- 2026-12-15: 50.65322285379028USD
- 2026-12-16: 50.65322285379028USD
- 2026-12-17: 50.65322285379028USD
- 2026-12-18: 77.31281585894774USD
- 2026-12-19: 98.64048683551025USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Self parking fee: GBP 3 per night
- Pet deposit: GBP 100 per stay
- Pet fee: GBP 30 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Business Center
Housekeeping
Banquet Facilities
Services
Business Center
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
24-Hour Front Desk
Concierge Services
Activities
Garden
Outdoor Furniture
Terrace
General
Restaurant
Non-Smoking Rooms
Packed Lunches
Vending Machines
Family Room
Snack Bar/Deli
Parking
Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi