Is parking available at the property?

Self-parking is available on-site for a fee of EUR 32 per day. The parking is not reserved in advance.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately EUR 35 per person. Breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Are pets allowed at the property?

Pets are allowed with a fee of EUR 40 per pet, per stay, with a maximum charge of EUR 40 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features elevators, wheelchair-accessible public washrooms, a wheelchair-accessible spa, and limited wheelchair accessibility in public areas. Parking is also available for wheelchair users.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Cologne, within a 10-minute walk of Cologne Cathedral and Old Market. It is approximately 0.9 miles from Neumarkt and 1.5 miles from the Chocolate Museum.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of EUR 50 per night. Advance request or confirmation may be required.

Hilton Cologne - Luxury 5 Star Hotel

Average nightly price at Hilton Cologne by month, last 12 months (USD)
Month	Average price
January	US$167
February	US$235
March	US$225
April	US$219
May	US$215
June	US$273
July	US$158
August	US$268
September	US$248
October	US$340
November	US$261
December	US$272

What guests think

Across reviews of Hilton Cologne, travellers praise the central location by the cathedral and station, friendly staff, and comfortable rooms, while noting mixed cleanliness and maintenance, some long check-in queues, and intermittent AC, hot water, or noise issues.

Parking is available but expensive and tight; the gym and sauna are appreciated, though some found lifts confusing or slow. Breakfast draws frequent praise for variety and made-to-order eggs, though it can be busy and a few guests reported confusing hours or high prices. Expect a very central, practical stay with solid comforts; checking room condition and amenities on arrival is sensible.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the gym and sauna/wellness facilities; underground parking is available but expensive, tight, and sometimes hard to access. Some noted slow bar service, confusing or slow lifts, and an occasional spa or steam room outage.

Related guest reviews

10

Emanuel

25 Aug 2025

·

Stayed 6 nights

Great licatuon by the DOM church. A two minute walk from the train ststion, and 10 minute walk to the river. I stayed fir Gamescom the train was convenient and saved time and money. There is a 24 hour gym. Restaurant and helpful staff. Bonus, the air conditioner works AC is rare in Cologne

4

Dean

1 Dec 2023

·

Stayed 4 nights

Pigeon post restaurant service was horrible. Waited 2 hours for dinner. Hot water was out for almost a day. Steamroom was out most of visit. Snarky front desk staff could care less. We stayed here every year pre covid for 10 years for Christmas marts. After this visit we will never stay here again. One of the worst experiences ever.

8

Andrew

30 Sept 2024

·

Stayed 1 night

Main issue are stairs to get to rooms

8

MAKRAM

3 Nov 2025

·

Stayed 2 nights

Towel odor was bad Understaffed at the bar with very long waiting time; no nuts or chips to have with drinks Invoice never received upon check out and stay not added to my loyalty program

8

Nico

13 Nov 2025

·

Stayed 1 night

Alles Top. Personal sehr freundlich. Dass man wenn man früher einchecken will 10€ pro Stunde zahlen soll finde ich aber ist eine absolute Frechheit. Entweder es ist ein Zimmer frei zum früher einchecken oder nicht. Parkplatz ist mit 32€ auch sehr teuer. Aber ist halt ein Hilton und keine Herberge.

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10

Andreas

17 Mar 2025

·

Stayed 1 night

Near to the central station of Cologne, take a little walk and you can reach many of the town's highlights. Very good breakfast, very kind stuff. Our room was proper and comfortable. Even the gym was high level compared with other hotels. We were very satisfied.

10

Danielle

15 Dec 2023

·

Stayed 2 nights

Great stay. The gym area and sauna was so nice and such a welcome treat after the cold. Rooms were big and clean.

10

Hok Chun

12 May 2025

·

Stayed 3 nights

The rooftop bar is a real gem! The food is delicious, whether you grab a bite from the bar or order room service. We stayed a floor below the bar, and it can get a bit loud on weekends. On the ground level, there's a huge lounge area, perfect for catching up on work and have meetings.

8

Mark

28 Aug 2023

·

Stayed 3 nights

Location wad excellent, lift was slow

10

Jay

21 May 2025

·

Stayed 2 nights

Parking was avaliable but not the easiest to access. But for Europe you have to expect tight places when driving.

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Cleanliness

Many reviews describe clean rooms and public areas, but cleanliness is inconsistent. Reports include bathroom odors, smelly or stained towels, leftover items or debris, mold, and missed or delayed housekeeping.

Related guest reviews

6

CHENG SHIH

1 Sept 2025

·

Stayed 1 night

Very basic hotel, only benefit is close to the dom, The towel was smelly, do not provide water.

2

Dr. Robinson

23 Oct 2023

·

Stayed 2 nights

Hotel mittlerweile sehr in die Jahre gekommen. Wissentlich, dass wohl überalle Personalmangel herrscht, aber im Bad schwarze lange Haare vorzufinden, obwohl blond war nicht so schön und hat ungutes Gefühl hinterlassen. Am Folgetag trotz mehrfacher Ansprache an Zimmerservice wann aus dem Haus gegangen wird war Zimmer bis nachmittags noch nicht gereinigt und frische Handtücher. Vorschlag vom Hauskeeping, der zufällig im Flur war, ob nicht im Fitnessbereich mal duschen könnte. Hab dann neue Handtücher gefordert und Angabe, ab wann Zimmer nicht mehr besetzt. Barpersonal freundlich, jedoch nicht aufmerksam genug allen Gästen gegenüber. Man muss Geduld haben.

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4

Hande Rabia

2 Nov 2025

·

Stayed 5 nights

Çok üzgünüm. Çok büyük hayal kırıklığı ile dönüyorum. Oda temizliği tam anlamıyla rezaletti. Tv yerinden çıkmış yan yatmış, parmak izleriyle dolu, kumandasını ellemek imkansız. İkram olarak konulan suların yanındaki bardaklar kirli ve içlerinde su vardı. Koltuğun üzerinde, toplu taşımalarda bile az gördüğümüz beyaz lekeler ( ne olduklarını herkes tahmin edebilir) aralarında katılaşmış tozlar, banyoda duşta el izleri ve su lekeleri. El havlusu kir kokuyordu, banyo havluları da balık korkuyordu. Halı tozlarla kaplıydı. Sanırım temizliği sadece çarşafları değiştirerek yaptılar. Çok üzgünüm. Yıllar önce kaldığım ve bayıldığım bu otelde bir daha asla kalmam. Büyük hayal kırıklığı. Fuar için gittiğim için ve diğer oteller dolu olduğu için mecburen kalmaya devam ettim. Çok büyük hayal kırıklığı içinde şu an evime dönüyorum. Bu arada her şikayet bildirdiğimde bana 1 içecek İkram ederek çözüm ürettiklerini sanan bir personel kadrosu var. 1 gün kahvaltıyı kaçırdım, 12 ye kadar diğer restaurant ta kahvaltı olmasına rağmen bana üzgünüz deyip yine bir ücretsiz içecek kuponu verdiler. Gerçekten çok acemi, insayatiften uzak personeliyle asla tekrar konaklamayacağım bir otel. Kalmak isyeyene de bunları anlatirim. HİLTON a yakışıyor mu?

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6

Martin

12 Mar 2025

·

Stayed 1 night

Haben Hilton-Standard erwartet, aber es gab leider einige nicht so gute Punkte: - Klimaanlage brummte die ganze Nacht und ließ sich nicht ausstellen - auf den Handtüchern waren rote Flecken - die Behältnisse für Seife und co waren locker und fühlen runter - die Mitarbeitenden an der Rezeptionen waren freundlich

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10

Aaron

7 Mar 2025

·

Stayed 2 nights

Hotel was in an incredible location, was very clean and well maintained.

10

Ozge

27 Jan 2026

·

Stayed 1 night

helpful staff, clean and functional room

2

Michael

29 Dec 2024

·

Stayed 1 night

Horrible, disgusting room, broke my suitcase, restaurant was only for breakfast, found pills on the floor of the room

8

Michael

13 Sept 2025

·

Stayed 2 nights

Es war insgesamt in Ordnung. Jedoch gab es kleinere Mängel (Duschschlauch undicht, Wasser in der Dusche lief nicht bzw sehr langsam ab. Der Ablauf war mit Haaren und Seifenreste mindestens leicht verstopft. Mehrere Flecken am Fußboden

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8

Carol

20 Aug 2024

·

Stayed 4 nights

Best thing about this hotel is location. Main train station is literally past the taxis and around the corner to the right. It would take longer to load taxis than walk. Main hotel area is very nice. Rooms however could use some updating. Ours had water damage on the wall and the pillows are terrible! They are so thin sleeping was uncomfortable as every hour we had to readjust flat pillows. There was also a musty odor coming from the shower drain. At times it was so strong when you opened the bathroom door it permeated the entire room. Overall it's not bad, just didn't measure up to other Hilton properties I've been to.

6

Tin Wai

12 Feb 2026

·

Stayed 1 night

Bathroom smells like urine.

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Rooms

Many guests find the rooms spacious and comfortable, with some offering cathedral views, while others encountered small rooms, tight showers, or inefficient layouts. Several mention temperature control problems, occasional noise, in-room Wi-Fi issues or limited casting/older TVs, and dated decor in places.

Related guest reviews

8

Javier

23 Sept 2025

·

Stayed 2 nights

The room was so small that we immediately went down to ask for a larger one. We were told that all the rooms are the same. So we spent three days cramped up with our language on the floor all spread out.

10

Carmina

2 Oct 2025

·

Stayed 4 nights

Everything was perfect expect the temperature. Ac disable, fan just blowing hot air and windows were locked.

10

Cassie

17 Feb 2025

·

Stayed 2 nights

Lovely room with view of the cathedral and church. Comfy huge bed. Bathroom modern and great shower! Had a brilliant stay!

10

Katrin

12 Aug 2025

·

Stayed 2 nights

Sehr schönes Zimmer mit Domblick und gutes Frühstück!

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8

Upen

8 Oct 2025

·

Stayed 2 nights

Reasonably priced, friendly staff and just right for a 2 night stay. One thing they cannot change is the size of the shower cubicle which you would expect to have a bit more space in a Hilton for the room I had. Single occupancy had a phone booth equivalent space maybe a bit more. A friend who had a twin room had much larger shower space. Something to note depending on how many in the room.

6

Carol

22 Oct 2024

·

Stayed 5 nights

Room was not conducive to working. Room was very poorly lit. No power outlets near any mirror for drying hair.

10

Olivia

1 Jan 2026

·

Stayed 2 nights

Room was clean and spacious, bathroom was lovely. Staff was super helpful!

10

Selma

31 Dec 2025

·

Stayed 3 nights

The room way big, high to the ceiling. We had a dog with us, and after check in they brought some stuff for the dog to the room (bowl, a sleeping mat, and snacks).

4

Shannon

22 Aug 2025

·

Stayed 6 nights

The room was fine. But our key was constantly not working because the locks on the doors didn’t line up properly we were told. So almost daily we had to go back down for this issue. In addition, we were traveling for work and never had working WiFi in our room. When I called down I was told there was nothing to be done for it. I was working on a sensitive project and to have to do so in public spaces was very problematic. Overall, it felt like a value hotel not what I’ve come to expect from a Hilton.

10

Shannon

13 Feb 2025

·

Stayed 3 nights

Great location, rooms are spacious, and 5 min walk from central station

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Service

Service is frequently praised as friendly and helpful at reception and breakfast, with standout assistance in special situations, but several guests reported long check-in lines, miscommunication or rudeness, and slow bar/restaurant service.

Related guest reviews

8

Sarah

10 Jul 2025

·

Stayed 3 nights

For a chain hotel it was fine. This we liked - close to the old town, clean, stayed before so knew where everything was Things which weren’t as good - only 1 or 2 reception staff available so always waited in a queue, had to ask 3 times for towels (only had one in our room), street was closed to the car park but staff unaware and so we updated reception on what the policemen told us….

2

Joshua

24 Nov 2025

·

Stayed 2 nights

Extremely poor, check-in was horrific one member of staff and over a hour wait to be seen Room was filthy and on return to the check in desk was greeted with another huge wait so gave up Amenities in the room were out of date (milk was in the fridge rancid We received a bowl of fruit in our room on arrival which was swiftly taken away as it wasn’t meant for us (or we could pay for it?) Very poor would not recommend or return

6

HESSEL

22 Sept 2025

·

Stayed 1 night

Enregistrement tres long. Les clients font la queue pour certains dans des escaliers. Accueil pas du tout souriant. Le personnel semble malheureux la chambre et les communs sont parfaits!

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6

Ma Franciosa

20 Jan 2025

·

Stayed 3 nights

The room had smell of cigarette. Size of the rooms are small. One of the staff used our room number in the Pigeon Post and ordered a lot of alchohol the incident happened after my boyfriend went to ask for utensil. They had my name and room number in the receipt but signature clearly shows someone elses name. Also whoever wrote my last name mispelled it. Receptionist on our checkout said that the customer writes name and room number and only the staff could know my name and room number to use in the restaurant. Very odd because we dined out the whole time and I never stepped in the restaurant. Such a bad impression since they are using customers info which fraudulent and unsafe. I hope the hotel could investigate this.

10

Agnes

23 Nov 2025

·

Stayed 2 nights

The staff provided us with outstanding service upon check-in—the best experience we ever had with any hotel. Very professional and eager to help my elderly parents out of the car and into our rooms.

8

John

4 Oct 2025

·

Stayed 2 nights

There was a fire three rooms down at 4:00 am but kudos to the Cologne fire department and your staff on how the handled it! Your staff were running quickly to bring bottles of water, chairs and down comforters out to your guests to make the best of the situation. Professional and calm but with a sense of urgency! Kudos!

6

Daniel

7 Oct 2024

·

Stayed 2 nights

Hotel ok, bem localizado e confortável, apesar de estar abaixo de outras experiências Hilton. Porém nossa experiência foi negativa: 1. Nos deram um quarto para deficientes cujo banheiro não correspondia às fotos da reserva. Quando tentamos trocar assim que chegamos no sábado, educadamente a gerente concluiu a conversa: “vc reservou um quarto com cama king e te demos um quarto com cama king e não há outro disponível” 2. Prometeram trocar no dia seguinte, o que não ocorreu. 3. No check in a atendente informou que o café da manhã no domingo seria das 7 às 11h (tudo certo) e na segunda-feira das 6:30 às 10:30. Ao chegar no restaurante às 10h na segunda-feira, estava fechando. De forma rude fomos informados que o horário era das 6:30 às 10h. Perdemos o café da manhã por uma informação equivocada da recepção. Honestamente, não nos hospedaríamos novamente neste hotel.

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4

Dominic

31 Dec 2024

·

Stayed 2 nights

2024/12/28 8:45 Gast ist durch den Eingang gelaufen und hat nicht gegrüßt. Daraufhin ein Kommentar der weiblichen Angestellten: „Der denkt auch er wäre wichtig“. Absolutes NO GO in einem Hotel der Hilton Kette, so einen Satz auch nur ansatzweise vor Gästen zu sagen. Ganz und gar nicht professionell, gerade wenn man annimmt, dass Gäste eventuell nicht Deutsch können und es dennoch verstehen. Männliche Rezeption am Checkin 2024/12/27 und Checkout 2024/12/29 war sehr freundlich. Türschloss von Zimmer 327 war lose und keine Taschentücher im Zimmer. Lage war sehr gut und empfehlenswert, aber nicht mit solch einer Attitude der Mitarbeiterin.

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10

David

4 Dec 2025

·

Stayed 3 nights

The staff was so wonderful. My luggage got lost but what probably seemed like a little to them ment so much to me. The gave me a razor a tooth brush and robe belt. When have been flying 19 hours a shave a clean teeth makes you feel human. My pants kept falling down without my belt, when asked the staff if they had a piece of string they found a robe tie and gave it to me, no charge. It’s was such a small thing but I just felt like the cared. I know they ask you to score 1-10 for how well they did but the score give the staff is of the chart. Can’t say enough about the place location and accommodations. Highly recommend!!!!!!

10

SHOICHIRO

5 Jul 2025

·

Stayed 2 nights

Friendly staff and tasty breakfast

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Location

Repeatedly praised for being steps from the cathedral, old town, and the main station, making sights and day trips easy on foot. A few guests noted street noise at night and that the surrounding area can feel rough.

Related guest reviews

8

Toni

28 Jan 2026

·

Stayed 2 nights

Perfekte Lage

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10

Dieter

9 Jul 2025

·

Stayed 1 night

Gute Lage Nähe Hauptbahnhof, Dom und Innenstadt. Geräumige Zimmer, freundliches Personal, umfangreiches Frühstücksbuffet.

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6

Carl

17 Apr 2025

·

Stayed 1 night

Hotel was well located near train station and cathedral. Room was large and very clean. Breakfast was excellent. Unfortunately, there were a few negatives. Firstly the air conditioning did not work, when we complained to staff they told us that by law they were unable to put on the air con until the summer, don’t think this appears to be the case after some research but rather a Hilton cost saving exercise. If this is the case then the hotel should make this clear and at least provide a fan which was not offered. Furthermore we were woken up at 11.30pm by reception ringing for a delivery order that was not for us. We were also woken several times in the night by loud people shouting on the street after a drunk night out. Not all of this was the hotel’s fault but the attitude from reception was just to apologise and shrug their shoulders. If Hilton want return customers they should empower their staff to actually care about the customer experience.

10

Tyler

7 Dec 2025

·

Stayed 1 night

Perfect location and nice hotel

10

Mrinalini

18 Apr 2025

·

Stayed 2 nights

Excellent location.

8

Iain

17 Feb 2025

·

Stayed 1 night

Hotel was clean and efficient. Rooms were modern and well maintained. The area was convenient for the train station, but beyond this was definitely unsafe and dirty. Drunk, stoned and homeless people asking for money everywhere.

10

Rolf

1 Jan 2025

·

Stayed 1 night

Älteres Hotel, Zustand aber sehr gut, freundlicher Service und sehr gutes Frühstück. Die Lage ist Segen und Fluch zugleich. Nähe zum Kölner Dom und zum Hauptbahnhof damit aber nicht für jeden angenehm zu Fuß aufgrund der Atmosphäre die in der Gegend herrscht. Insgesamt ein toller Aufenthalt

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10

Shannon

13 Feb 2025

·

Stayed 3 nights

Great location, rooms are spacious, and 5 min walk from central station

10

Richard

2 Nov 2025

·

Stayed 1 night

Good quality hotel right in the centre of Cologne

10

Clive

20 Jan 2026

·

Stayed 1 night

Great location

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Dining

Breakfast earns frequent praise for variety and quality, often highlighting live omelette cooking and fresh juices; it can be crowded and some guests cited confusing hours or high prices. Bar and restaurant experiences are mixed, with slow service or cold room service reported alongside positive meals.

Related guest reviews

10

Claudia

15 May 2024

·

Stayed 1 night

Check in was so easy and all of the staff were extremely friendly. I did not opt in for the breakfast initially but we did decide to have the breakfast the day of. It was so good! Huge buffet with many delicious options. The Bloody Mary bar and mimosa bar were quite a treat

4

Dean

1 Dec 2023

·

Stayed 4 nights

Pigeon post restaurant service was horrible. Waited 2 hours for dinner. Hot water was out for almost a day. Steamroom was out most of visit. Snarky front desk staff could care less. We stayed here every year pre covid for 10 years for Christmas marts. After this visit we will never stay here again. One of the worst experiences ever.

10

Maria V R B

18 Jul 2024

·

Stayed 2 nights

QUALIDADE HILTON por si só já se define. O Café da manhã é divino, tudo o que se queira e muito mais, fabuloso.

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10

Rodrigo

25 Jun 2023

·

Stayed 4 nights

The hotel is 2 blocks away from the main station and the Cathedral. It has been recently renovated and the rooms are very comfortable. Note aside, the breakfast was great, fresh juices, omelettes on demand and a large selection of breads, cheeses and cereal toppings.

6

Daniel

7 Oct 2024

·

Stayed 2 nights

Hotel ok, bem localizado e confortável, apesar de estar abaixo de outras experiências Hilton. Porém nossa experiência foi negativa: 1. Nos deram um quarto para deficientes cujo banheiro não correspondia às fotos da reserva. Quando tentamos trocar assim que chegamos no sábado, educadamente a gerente concluiu a conversa: “vc reservou um quarto com cama king e te demos um quarto com cama king e não há outro disponível” 2. Prometeram trocar no dia seguinte, o que não ocorreu. 3. No check in a atendente informou que o café da manhã no domingo seria das 7 às 11h (tudo certo) e na segunda-feira das 6:30 às 10:30. Ao chegar no restaurante às 10h na segunda-feira, estava fechando. De forma rude fomos informados que o horário era das 6:30 às 10h. Perdemos o café da manhã por uma informação equivocada da recepção. Honestamente, não nos hospedaríamos novamente neste hotel.

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8

Anjali

15 Dec 2022

·

Hotel is centrally located and clean. Staff were friendly. Vegetarian breakfast option is limited. On two days, the vegetarian food was over and they were unable to make extra food. Breakfast area gets very busy and seats are not available.

10

Priscilla

13 Jul 2025

·

Stayed 2 nights

Breakfast was outstanding!

10

Hok Chun

12 May 2025

·

Stayed 3 nights

The rooftop bar is a real gem! The food is delicious, whether you grab a bite from the bar or order room service. We stayed a floor below the bar, and it can get a bit loud on weekends. On the ground level, there's a huge lounge area, perfect for catching up on work and have meetings.

8

Eva

15 Aug 2024

·

Stayed 2 nights

Toilets from parking lot were dirty and I found a shoe from someone else under my bed. Staff from the bar is not polite, when we arrived they made angry faces and said they closed at 12:30 when normally closing hours are at 2:00 am, price of the parking lot is INSANE €75 for 2 nights and room service food was cold, I ordered something and it was more fat than meat and breakfast they forgot my coffee so I had to call to ask for it.

8

Jesslyn

17 Sept 2025

·

Stayed 4 nights

Great location. Nice hotel and wonderful brunch.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $118	2 $142	3 $170	4 $161	5 $169	6 $518	7 $152
8 $304	9 $360	10	11 $356	12 $126	13 $184	14 $192
15 $144	16 $375	17 $359	18 $359	19 $166	20 $285	21 $260
22 $131	23 $265	24 $305	25 $313	26 $257	27 $411	28 $427
29 $220	30 $406

Hilton Cologne

Prices for Hilton Cologne

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Cathedral Dom View)

Room, 2 Twin Beds (Cathedral Dom View)

Deluxe Room, 1 King Bed

Junior Suite, 1 King Bed

Suite, Multiple Beds (Duplex)

Family Room, Multiple Beds

Room, 1 Queen Bed

Suite, 1 King Bed (Duplex)

Room, 2 Twin Beds

Room, 1 King Bed

Deluxe Room, 1 King Bed (Cathedral Dom View)

Room, 1 King Bed, Corner (Corner, with Extra Bed)

Guest reviews of Hilton Cologne

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hilton Cologne

Considering this hotel for your Cologne trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $216	24 $265
25 $150	26 $197	27 $259	28 $259	29 $178	30 $177	31 $135