El Cozumeleño Beach Resort - All Inclusive
122 $US
/nuit
Moyenne pour septembre
Prix pour El Cozumeleño Beach Resort - All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
122 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À El Cozumeleño Beach Resort - All Inclusive, les prix par nuit s'élèvent en moyenne à 116 $US pendant le mois le moins cher (mai) et à 226 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 132 $US |
| février | 226 $US |
| mars | 196 $US |
| avril | 176 $US |
| mai | 116 $US |
| juin | 128 $US |
| juillet | 122 $US |
| août | 126 $US |
| septembre | 122 $US |
| octobre | 124 $US |
| novembre | 144 $US |
| décembre | 134 $US |
J
F
M
A
M
J
J
A
sept. · 122 $US
S
O
N
D
Le plus cher : février (env. 226 $US)
Le moins cher : mai (env. 116 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs q...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 5 piscines extérieures, un centre de remise en forme et un court de tennis extérieur. Cet hébergement propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de jeux vidéo.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service d'arrivée express et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Cozumel, faites confiance à cet hébergement qui dispose d'espaces événements mesurant 500 mètres carrés et comprenant un centre de conférence et 4 des salles de réunion. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, ne manquez pas de faire halte à El Cocal Restaurant l'un des 2 restaurants de cet hébergement qui abrite aussi un café. Pour que vous puissiez faire connaissance avec les autres convives, l'hébergement vous invite à participer à une réception gratuite organisée tous les jours. Étant donné que l'hébergement propose un bar à la plage et un bar en bord de piscine, vous pouvez vous détendre devant un verre autant de fois que vous le souhaitez. N'hésitez pas non plus à aller vous rafraîchir dans un de ses 3 bars/lounges.
Chambres
Les 251 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une télévision à écran plat. Les chambres sont dotées d'un balcon ou patio aménagé. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes numériques. Les salles de bain comprennent une douche et un sèche-cheveux.
Emplacement
Se trouvant à Cozumel (Zona Hotelera Norte), El Cozumeleño Beach Resort - All Inclusive est à moins de 10 minutes en voiture de Église San Miguel et de Plage aux raies. Cet hébergement tout inclus se trouve à 14,4 km de Parc national Chankanaab et à 15,8 km de Plage de Corona.
À proximité
Plage San Juan(0.8 miles)
Villa Maya(2.2 miles)
Monument du patrimoine maya(2.9 miles)
Los Cinco Soles(3.1 miles)
Malecón San Miguel(3.2 miles)
Musée Cozumel(3.2 miles)
Terminal maritime de Cozumel(3.3 miles)
Terminal Ferry Quai Fiscal de Cozumel(3.4 miles)
Parque Publico Benito Juárez(3.6 miles)
Central Plaza (immeuble)(3.6 miles)
Statue de Rafael E. Melgar(3.7 miles)
Museo de la Isla de Cozumel(3.7 miles)
Terminal de Croisière Punta Langosta(3.7 miles)
Église San Miguel(3.8 miles)
Palacio Municipal(4.1 miles)
Aéroport principal le plus pratique pour rejoindre El Cozumeleño Beach Resort - All Inclusive : Aéroport international Cozumel (CZM)(4.1 miles)
Parking
Restaurant
Piscine
Chambres non-fumeurs
Organisation d'excursions
Nettoyage à sec
Emplacement
Playa Santa Pilar Km. 4.5 Zona Hotelera Norte, Zona Hotelera Norte, San Miguel de Cozumel, Quintana Roo, Mexique
Plage San Juan (0.8 miles)
Villa Maya (2.2 miles)
Monument du patrimoine maya (2.9 miles)
Los Cinco Soles (3.1 miles)
Malecón San Miguel (3.2 miles)
Musée Cozumel (3.2 miles)
Options de chambre
3
Balcony Ocean View Guarantee
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
517 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
4
Premium Sky Top Room
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
517 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
3
Balcony Ocean View Super Saver
Détails de la chambre
2 Lits Doubles
1 Très Grand Lit Double
Couchages 4
517 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
4
Chambre, vue océan (sky )
Détails de la chambre
2 Lits Doubles
1 Très Grand Lit Double
Couchages 4
517 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
4
Garden View
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 4
517 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
Avis des voyageurs sur El Cozumeleño Beach Resort - All Inclusive
7.1
Bien
Basé sur 1 291 avis vérifiés
Qui séjourne ici ?
Affaires
0%
Couples
48%
Familles
42%
Groupes
8%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au El Cozumeleño Beach Resort - All Inclusive, les voyageurs apprécient régulièrement le personnel accueillant et la plage accessible à la baignade, peuplée de poissons. Ils notent toutefois que l'établissement est ancien, avec des chambres datées, des problèmes d'entretien intermittents et une expérience culinaire allant de correcte à décevante.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au El Cozumeleño Beach Resort - All Inclusive, les voyageurs apprécient régulièrement le personnel accueillant et la plage accessible à la baignade, peuplée de poissons. Ils notent toutefois que l'établissement est ancien, avec des chambres datées, des problèmes d'entretien intermittents et une expérience culinaire allant de correcte à décevante.
Les chambres sont spacieuses et offrent une vue dégagée sur l'océan, mais le décor est désuet et les lits sont souvent fermes. Les installations montrent des signes d'usure : les piscines ou les jacuzzis sont parfois fermés ou troubles, le bar de la piscine et les activités sont limités, et la petite salle de sport est basique avec un équipement minimal. Les commentaires sur la nourriture sont mitigés : beaucoup trouvent le buffet répétitif et envahi par les oiseaux, tandis que le restaurant intérieur est mieux noté mais nécessite une réservation anticipée et le bar propose un choix de boissons restreint. En résumé, cet établissement convient aux voyageurs qui privilégient le calme, la plage et le rapport qualité-prix aux finitions modernes et à une offre de restauration ou de divertissement étoffée.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les installations semblent datées, avec des problèmes d'entretien récurrents : les piscines ou les jacuzzis sont parfois fermés ou troubles, le bar de la piscine est souvent fermé, les animations du soir sont minimes et la salle de sport est très basique. Certaines activités et du matériel de plage étaient indisponibles, et il n'y a que deux restaurants.
Avis de voyageur à ce sujet
10
Regina
17 oct. 2025
·
A séjourné 6 nuits
We've stayed several times, and this was the first time in the off season. Unfortunately the swim up bar was closed, as well as two pools, but they plan to have them open soon. The beds are hard, but ask for a matress topper!! They are happy to oblige! Overall, still love the place!
We've stayed several times, and this was the first time in the off season. Unfortunately the swim up bar was closed, as well as two pools, but they plan to have them open soon. The beds are hard, but ask for a matress topper!! They are happy to oblige! Overall, still love the place!
6
Michael
18 août 2025
·
A séjourné 4 nuits
The pool was filthy with green water. Pool bar was closed for the season… The faucets were crusty in sink & shower; 50% of the time, we couldn’t get hot water. The birds in the dining room were nasty! The views were beautiful, the waitstaff was perfect!
The pool was filthy with green water. Pool bar was closed for the season… The faucets were crusty in sink & shower; 50% of the time, we couldn’t get hot water. The birds in the dining room were nasty! The views were beautiful, the waitstaff was perfect!
6
Ray Michael
7 nov. 2025
·
A séjourné 5 nuits
Staff and wait staff were wonderful. Our room, we experienced the water leak from the roof above through the light in the shower , the bottom of the toilet leaked water, we were without water a period of about 12 hours at one point. The main pool was closed for repairs, the dining room was closed. Destination representative located in the visitor office off of the lobby was very difficult to deal wit, our shared shuttle required we were 4 hours early to airport. deal with.
Staff and wait staff were wonderful. Our room, we experienced the water leak from the roof above through the light in the shower , the bottom of the toilet leaked water, we were without water a period of about 12 hours at one point. The main pool was closed for repairs, the dining room was closed. Destination representative located in the visitor office off of the lobby was very difficult to deal wit, our shared shuttle required we were 4 hours early to airport. deal with.
8
Laura Knight
1 juil. 2025
·
A séjourné 2 nuits
Access to beach for snorkling was easy and amazing. Staff around pool and dining area were awesome. Hotel is very old and somewhat run down. Swim up bar was permanently closed. Air conditioner was lacking in room (did not get very cool). Food was so-so. Front desk was friendly but very slow
Access to beach for snorkling was easy and amazing. Staff around pool and dining area were awesome. Hotel is very old and somewhat run down. Swim up bar was permanently closed. Air conditioner was lacking in room (did not get very cool). Food was so-so. Front desk was friendly but very slow
4
Delas Lamont Vaughan
29 juin 2025
·
A séjourné 7 nuits
The hole week the pool was green and couldn't swim. They served the same food all week only three main dishes on menu. No entertainment at all during the day or night. and the swim up bar was never opened. The staff was very nice and polite.
The hole week the pool was green and couldn't swim. They served the same food all week only three main dishes on menu. No entertainment at all during the day or night. and the swim up bar was never opened. The staff was very nice and polite.
4
Jarrett
9 janv. 2026
·
A séjourné 7 nuits
My wife received food poisoning the first night we were there. She was very cautious about eating anything there. There was noises coming from the room and had to move all of our stuff from one side of the hotel to the other WHILE my wife had food food poisoining. Alot of rock made entry into and out of the water sometimes a big hassle. The hot tubs do not work. Food is ok. I wouldnt reccommend.
My wife received food poisoning the first night we were there. She was very cautious about eating anything there. There was noises coming from the room and had to move all of our stuff from one side of the hotel to the other WHILE my wife had food food poisoining. Alot of rock made entry into and out of the water sometimes a big hassle. The hot tubs do not work. Food is ok. I wouldnt reccommend.
10
Karen L
25 mars 2025
·
A séjourné 5 nuits
They should not be able to advertise a fitness center but other than that, it was great!
They should not be able to advertise a fitness center but other than that, it was great!
6
James
20 oct. 2025
·
A séjourné 7 nuits
The staff were amazing. The hotel room was average. The shower was below par with only getting tepid water and no hot water. The internet pics showed many restaurants and bars, and there turned out to be two restaurants, one bar. One pool was being refurbished, no swim-up bar as advertised, one restaurant you HAD to make a reservation even though we were one of two tables in the place on two different nights. Food at both restaurants was average at best.
The staff were amazing. The hotel room was average. The shower was below par with only getting tepid water and no hot water. The internet pics showed many restaurants and bars, and there turned out to be two restaurants, one bar. One pool was being refurbished, no swim-up bar as advertised, one restaurant you HAD to make a reservation even though we were one of two tables in the place on two different nights. Food at both restaurants was average at best.
8
Lucreta
29 juin 2025
·
A séjourné 7 nuits
The staff is wonderful, but we didn’t have hot water to shower, no lunch or dinner buffet. No bingo, no swim up bar, no kid buffet. It was a slow week but we were expecting what was advertised. But I would stay there again and we have stayed several times . The snorkeling is great there. And the staff remembers you. I love the place.
The staff is wonderful, but we didn’t have hot water to shower, no lunch or dinner buffet. No bingo, no swim up bar, no kid buffet. It was a slow week but we were expecting what was advertised. But I would stay there again and we have stayed several times . The snorkeling is great there. And the staff remembers you. I love the place.
6
Elena
25 nov. 2025
·
A séjourné 3 nuits
Well let’s start from the very begging. We booked the room from Expedia. We were sent an email to have pre check in but it didn’t work out because we didn’t have a code. I was texting to the hotel to get one but nobody replied me. Ok. We got the hotel. It took 45 min to check in. How is this possible??? It’s a very simple procedure to check in, but it took 45 min. Very disappointing. The room was nice and big but the sofa was super old with spots on it that you even don’t feel like sitting over there. The food was good at buffet restaurant. Variety of food: meat, chicken, fish, rice, pasta. Italian restaurant was good but it 50 min to wait for the order for 2 people. How is this possible??? The biggest frustrating point was no kayaks or pan les on the beach as it is announced on booking. The hotel said it is not available because all of these was on maintenance!!!! All the boards and kayaks???? We didn’t mind to pay extra for it but it is simply was not available!!!! Super bad! There is no animation or any evening program. After dinner, go to sleep. Overall I am not sure that I will come back again or recommend to my friends. There are so many things to improve and definitely doesn’t cost 180 USD per night. I am so sorry for telling you this, but it should be a better experience for this money.
Well let’s start from the very begging. We booked the room from Expedia. We were sent an email to have pre check in but it didn’t work out because we didn’t have a code. I was texting to the hotel to get one but nobody replied me. Ok. We got the hotel. It took 45 min to check in. How is this possible??? It’s a very simple procedure to check in, but it took 45 min. Very disappointing. The room was nice and big but the sofa was super old with spots on it that you even don’t feel like sitting over there. The food was good at buffet restaurant. Variety of food: meat, chicken, fish, rice, pasta. Italian restaurant was good but it 50 min to wait for the order for 2 people. How is this possible??? The biggest frustrating point was no kayaks or pan les on the beach as it is announced on booking. The hotel said it is not available because all of these was on maintenance!!!! All the boards and kayaks???? We didn’t mind to pay extra for it but it is simply was not available!!!! Super bad! There is no animation or any evening program. After dinner, go to sleep. Overall I am not sure that I will come back again or recommend to my friends. There are so many things to improve and definitely doesn’t cost 180 USD per night. I am so sorry for telling you this, but it should be a better experience for this money.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est inégale : beaucoup notent des terrains et des chambres propres, mais d'autres signalent des odeurs de moisi, des insectes et du linge humide, ainsi que des piscines troubles et des oiseaux se posant sur la nourriture du buffet.
Avis de voyageur à ce sujet
2
Jason T
7 juil. 2025
·
Room was warm. Black mold in the rooms. The staff was great
Room was warm. Black mold in the rooms. The staff was great
8
Lisa
25 nov. 2025
·
A séjourné 6 nuits
Staff were amazing. Resort was very clean. Great food.
Staff were amazing. Resort was very clean. Great food.
6
Michael
18 août 2025
·
A séjourné 4 nuits
The pool was filthy with green water. Pool bar was closed for the season… The faucets were crusty in sink & shower; 50% of the time, we couldn’t get hot water. The birds in the dining room were nasty! The views were beautiful, the waitstaff was perfect!
The pool was filthy with green water. Pool bar was closed for the season… The faucets were crusty in sink & shower; 50% of the time, we couldn’t get hot water. The birds in the dining room were nasty! The views were beautiful, the waitstaff was perfect!
4
Jacqueline
19 nov. 2025
·
A séjourné 7 nuits
The hotel is very old and the rooms have not been updated, but that is ok. The first morning I woke up to a dead cockroach at my head and the bath room had ants the entire time. We took the cockroach to the front desk and asked them to exterminate our room, but after that we still had the ants and the rooms had about an inch open gape at the bottom of the door. Our shower looked like someone had spit food all over in the top area and it was that way the entire time. The staff was very friendly except for the old bartenders at the pool bar; their drinks were terrible and they were grumpy. When the younger guys got to fill in, their drinks were very good and they were fabulous! We have stayed here 3-4 times and will not be back.
The hotel is very old and the rooms have not been updated, but that is ok. The first morning I woke up to a dead cockroach at my head and the bath room had ants the entire time. We took the cockroach to the front desk and asked them to exterminate our room, but after that we still had the ants and the rooms had about an inch open gape at the bottom of the door. Our shower looked like someone had spit food all over in the top area and it was that way the entire time. The staff was very friendly except for the old bartenders at the pool bar; their drinks were terrible and they were grumpy. When the younger guys got to fill in, their drinks were very good and they were fabulous! We have stayed here 3-4 times and will not be back.
4
Ashley
13 mai 2025
·
A séjourné 4 nuits
Friendly guests. Uncomfortable bed. Elevator didn’t work the entire time. Not always easy getting food. Birds kept getting into dining and eating the food. Shower didn’t drain.
Friendly guests. Uncomfortable bed. Elevator didn’t work the entire time. Not always easy getting food. Birds kept getting into dining and eating the food. Shower didn’t drain.
4
Cathy
30 nov. 2025
·
A séjourné 2 nuits
The rooms are old, moldy smelling. The hotel is rundown. The area is nice, the food is good, but the room really put a damper on our trip for the Ironman event. We also had problems with the billing. We were charged for the rooms when we checked in and we were charged again for the rooms when we checked out. We were running late for our flight with the hassle at the desk and paid the fees. I will be contacting you.
The rooms are old, moldy smelling. The hotel is rundown. The area is nice, the food is good, but the room really put a damper on our trip for the Ironman event. We also had problems with the billing. We were charged for the rooms when we checked in and we were charged again for the rooms when we checked out. We were running late for our flight with the hassle at the desk and paid the fees. I will be contacting you.
2
Marion Y
10 août 2025
·
A séjourné 6 nuits
It was a horrible experience. No AC in restaurants, filthy pool, cockroaches, no phones in the rooms, tv does not work, no hot water, bad food, restaurant would run out of food…just awful place except staff. Owner should be embarrassed to even have this place open…
It was a horrible experience. No AC in restaurants, filthy pool, cockroaches, no phones in the rooms, tv does not work, no hot water, bad food, restaurant would run out of food…just awful place except staff. Owner should be embarrassed to even have this place open…
10
Rebecca Ann
14 oct. 2025
·
A séjourné 5 nuits
Very clean, outstanding staff and very accomadating! Love the beach area!
Very clean, outstanding staff and very accomadating! Love the beach area!
6
Danielle
30 mars 2025
·
A séjourné 3 nuits
This resort is very dated, the furniture and fixings were old. BUT, it was super clean. The rooms didn’t even have any dust. The staff were always cleaning and taking care of things. The food was mediocre at best and even dinner in the restaurant wasn’t very good. The buffet was a little wild at times between the birds flying in and out despite the netting. But again, the staff kept everything really clean. The beds and pillows were comfortable, the water was hot and the ac cold. The views from the room were all of the ocean.
This resort is very dated, the furniture and fixings were old. BUT, it was super clean. The rooms didn’t even have any dust. The staff were always cleaning and taking care of things. The food was mediocre at best and even dinner in the restaurant wasn’t very good. The buffet was a little wild at times between the birds flying in and out despite the netting. But again, the staff kept everything really clean. The beds and pillows were comfortable, the water was hot and the ac cold. The views from the room were all of the ocean.
4
jose arturo
15 août 2025
·
A séjourné 2 nuits
El cuarto sucio , cucarachas , el lavabo tapado y no hacen caso una vez reportado . Mala atención .
El cuarto sucio , cucarachas , el lavabo tapado y no hacen caso una vez reportado . Mala atención .
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont spacieuses et offrent une vue dégagée sur l'océan, mais le décor est daté et les lits sont souvent fermes. Beaucoup soulignent une climatisation limitée ou bruyante et l'humidité causant une sensation d'humidité ; les réfrigérateurs et les téléphones ne sont pas inclus en standard.
Avis de voyageur à ce sujet
10
Francisco
5 nov. 2025
·
A séjourné 4 nuits
Rooms a bit dated but clean and staff super courteous 💙
Rooms a bit dated but clean and staff super courteous 💙
10
Cathryn
13 nov. 2025
·
A séjourné 7 nuits
The balcony view was amazing
The balcony view was amazing
8
Patty
11 mai 2025
·
A séjourné 5 nuits
I like the old fashion Mexican style design of the Resort, & this place was perfect. Loved the private beach area & the beautiful sunsets. The rooms are nice & roomy but the mattress in room 1507 really needs to be replaced, felt like sleeping on a box spring.
I like the old fashion Mexican style design of the Resort, & this place was perfect. Loved the private beach area & the beautiful sunsets. The rooms are nice & roomy but the mattress in room 1507 really needs to be replaced, felt like sleeping on a box spring.
10
Arturo
16 juil. 2025
·
A séjourné 2 nuits
Nice beach View from the room was unbelievable
Nice beach View from the room was unbelievable
6
Lindsay
7 juil. 2025
·
A séjourné 9 nuits
If you don’t expect much you will be fine. They do not put refrigerators in the rooms. You can not order room service unless you go to the front desk. The room temperatures are between 24-26. Our room stayed at 26. We tried to switch rooms the front desk said they would ask management. We tried for three days and gave up. The staff was very friendly!
If you don’t expect much you will be fine. They do not put refrigerators in the rooms. You can not order room service unless you go to the front desk. The room temperatures are between 24-26. Our room stayed at 26. We tried to switch rooms the front desk said they would ask management. We tried for three days and gave up. The staff was very friendly!
6
Kerra Lyn
14 juil. 2025
·
A séjourné 8 nuits
The water pressure and availability of hot water were issues every day. That was probably my biggest issue with the facility. The accommodations are a bit dated, and need to be remodeled. But the staff is super friendly and the beach is really nice.
The water pressure and availability of hot water were issues every day. That was probably my biggest issue with the facility. The accommodations are a bit dated, and need to be remodeled. But the staff is super friendly and the beach is really nice.
6
Mark
27 nov. 2025
·
A séjourné 5 nuits
Coz is what it is for the $. There is a good reason it's the cheapest AI. The sanitary conditions at the buffet are atrocious. There are birds everywhere literally sitting in the food and eating it. Pointed it out to the staff and they laughed it off. It wasn't until getting loud about conditions that they reacted. (The birds were back at it in 30 seconds) This is all in the "inside" seating area. The outside restaurant seating is much worse! We sat outside for a few minutes until retreating to the "inside" area. My Wife literally turned around in her chair and in a split second seagulls ate her food! Every time we return they have cut back more. The staff are great and they try hard. Not their fault that there are no resources for improvement. We always eat elsewhere for dinner bc again the buffet is awful! If you just want unlimited drinks and a place to stay it works for that. They claim renovations are underway but the place looks exactly the same as it did 2 years ago. The rooms are old and the mattresses are like sleeping on the floor, rock hard. They have always reeked like insecticide, better than having bugs, I guess.
Coz is what it is for the $. There is a good reason it's the cheapest AI. The sanitary conditions at the buffet are atrocious. There are birds everywhere literally sitting in the food and eating it. Pointed it out to the staff and they laughed it off. It wasn't until getting loud about conditions that they reacted. (The birds were back at it in 30 seconds) This is all in the "inside" seating area. The outside restaurant seating is much worse! We sat outside for a few minutes until retreating to the "inside" area. My Wife literally turned around in her chair and in a split second seagulls ate her food! Every time we return they have cut back more. The staff are great and they try hard. Not their fault that there are no resources for improvement. We always eat elsewhere for dinner bc again the buffet is awful! If you just want unlimited drinks and a place to stay it works for that. They claim renovations are underway but the place looks exactly the same as it did 2 years ago. The rooms are old and the mattresses are like sleeping on the floor, rock hard. They have always reeked like insecticide, better than having bugs, I guess.
6
Farzana
9 juil. 2025
·
A séjourné 3 nuits
This flamingo coloured hotel building is truly stunning. The reception areas , dining and beach are really fantastic . The crystal clear water and beach is clean and we swam with different coloured fishes. It is a short taxi ride to the ferry and shopping areas. The food was nice and varied. The staff especially Martha and Julio were so friendly and kind to us all through the stay . Unfortunately the downside is that the rooms are quite old and dated. The water pressure is mixed , the air conditioning leaves the room , clothes and bedding damp and wet to the touch. The manager tried everything to fix this for us but unfortunately there was no solution. We stayed three nights and it was all lovely while at the beach or hotel areas . Going back to the room was a bit daunting - we would have stayed longer if the room was nicer . The gym facilities are also very basic. It is a lovely welcoming hotel and once the rooms are modernised in the future we would definitely stay there again . Thank you Martha and Julio 🙏
This flamingo coloured hotel building is truly stunning. The reception areas , dining and beach are really fantastic . The crystal clear water and beach is clean and we swam with different coloured fishes. It is a short taxi ride to the ferry and shopping areas. The food was nice and varied. The staff especially Martha and Julio were so friendly and kind to us all through the stay . Unfortunately the downside is that the rooms are quite old and dated. The water pressure is mixed , the air conditioning leaves the room , clothes and bedding damp and wet to the touch. The manager tried everything to fix this for us but unfortunately there was no solution. We stayed three nights and it was all lovely while at the beach or hotel areas . Going back to the room was a bit daunting - we would have stayed longer if the room was nicer . The gym facilities are also very basic. It is a lovely welcoming hotel and once the rooms are modernised in the future we would definitely stay there again . Thank you Martha and Julio 🙏
2
Meghaan
4 oct. 2025
·
A séjourné 4 nuits
The ocean view was the best part about the property. Unfortunately, it is extremely outdated and a lot of things need to be fixed. Upgrades are needed with the rooms. New beds, more outlets, add refrigerators and microwaves to heat and store food. The AC in our unit was horrible. Every night we slept it was hot and the room has moisture.
The ocean view was the best part about the property. Unfortunately, it is extremely outdated and a lot of things need to be fixed. Upgrades are needed with the rooms. New beds, more outlets, add refrigerators and microwaves to heat and store food. The AC in our unit was horrible. Every night we slept it was hot and the room has moisture.
8
Waylan Scott
26 nov. 2025
·
A séjourné 5 nuits
Resort has a good location, away from the busy parts of Cozumel. The beach is good with loungers and umbrellas, Drinks were ok for an all inclusive, Never ate at the buffet but ate at restaurant a couple times it was ok. The resort was a good deal for the price and I would probably stay there again. Rooms were clean and spacious, nothing fancy but worth what I paid.
Resort has a good location, away from the busy parts of Cozumel. The beach is good with loungers and umbrellas, Drinks were ok for an all inclusive, Never ate at the buffet but ate at restaurant a couple times it was ok. The resort was a good deal for the price and I would probably stay there again. Rooms were clean and spacious, nothing fancy but worth what I paid.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel de tout l'établissement reçoit de nombreux compliments pour sa chaleur et sa serviabilité, de nombreux clients citant en exemple des serveurs et des barmen particulièrement agréables. Cependant, plusieurs signalent un enregistrement lent ou frustrant, ainsi que des cas occasionnels de rudesse ou de mauvaise communication à la réception.
Avis de voyageur à ce sujet
10
Chandler
12 nov. 2025
·
A séjourné 7 nuits
The staff were amazing and the food was amazing. Best overall trip to Cozumel weve had. We had 11 in are group and we had an amazing time. Will be returning to this resort yearly.
The staff were amazing and the food was amazing. Best overall trip to Cozumel weve had. We had 11 in are group and we had an amazing time. Will be returning to this resort yearly.
4
Diana Iampieri
20 août 2025
·
A séjourné 7 nuits
Most of the staff was extremely supportive and nice. The waiters at the restaurant/beach, Aldo, Emilio, Manuel, among others whose name I cannnot remember where the highlight of my stay. One of the managers, Gloria was very rude, telling me on a few occasions that I was not allowed to bring food to my room from the restaurant, when the other employees, including the “captain” at the main restaurant physically handed us a to go plate to take back to our room after dinner. Gloria always had an attitude and was very rude when asking questions. Saying she was going to report the incident that we were taking food back to our room. There were a couple of issues with the property. There were a lot of ants in our room, to the point where they got on the bed. The water pressure on the bathroom was very poor, the AC did not work properly, there were cracks on every surface, the cleaning crew were not leaving towels in our room every time they came to clean. The beach was okay. There was a lot of dirt everywhere, which honestly is a failing on the guests. A lot of cigarette butts all over the beach and the smell of it was extremely unpleasant considering it was right next to the beach and on the sand. The food was also extremely mediocre. On my previous stays at all inclusive resorts I was always blown away by the food and their flavors, on this occasion it wasn’t anything special and I was not excited to eat until I went to the center where I actually had great food.
Most of the staff was extremely supportive and nice. The waiters at the restaurant/beach, Aldo, Emilio, Manuel, among others whose name I cannnot remember where the highlight of my stay. One of the managers, Gloria was very rude, telling me on a few occasions that I was not allowed to bring food to my room from the restaurant, when the other employees, including the “captain” at the main restaurant physically handed us a to go plate to take back to our room after dinner. Gloria always had an attitude and was very rude when asking questions. Saying she was going to report the incident that we were taking food back to our room. There were a couple of issues with the property. There were a lot of ants in our room, to the point where they got on the bed. The water pressure on the bathroom was very poor, the AC did not work properly, there were cracks on every surface, the cleaning crew were not leaving towels in our room every time they came to clean. The beach was okay. There was a lot of dirt everywhere, which honestly is a failing on the guests. A lot of cigarette butts all over the beach and the smell of it was extremely unpleasant considering it was right next to the beach and on the sand. The food was also extremely mediocre. On my previous stays at all inclusive resorts I was always blown away by the food and their flavors, on this occasion it wasn’t anything special and I was not excited to eat until I went to the center where I actually had great food.
10
Heather Denise
20 juil. 2025
·
The BEST staff anywhere on the island! From the front desk to the wait staff. Food was all great. They are cleaning the property daily and will always try to get you what you need, just ask. The rooms could use an upgrade but otherwise 100% wonderful.
The BEST staff anywhere on the island! From the front desk to the wait staff. Food was all great. They are cleaning the property daily and will always try to get you what you need, just ask. The rooms could use an upgrade but otherwise 100% wonderful.
10
Ana Reyna
13 oct. 2025
·
A séjourné 4 nuits
Staff was ver helpful especially Roberto, Marta, and Santiago.
Staff was ver helpful especially Roberto, Marta, and Santiago.
6
María Guadalupe Tovar
24 déc. 2024
·
A séjourné 4 nuits
El personal de recepción es muy prepotente en particular un señor de nombre Omar nos trató muy mal al momento de hacer el check in y en esos días que estuvimos de hospedadas ahí nos contestaba de mal modo, se tardó en darnos las tarjetas para ingresar a la habitación, tuvimos que ir después y no nos entregó la llave de la caja fuerte . De verdad muy mal
El personal de recepción es muy prepotente en particular un señor de nombre Omar nos trató muy mal al momento de hacer el check in y en esos días que estuvimos de hospedadas ahí nos contestaba de mal modo, se tardó en darnos las tarjetas para ingresar a la habitación, tuvimos que ir después y no nos entregó la llave de la caja fuerte . De verdad muy mal
6
Arami
26 mars 2025
·
A séjourné 6 nuits
Reviews that mention terrible checkin process are absolutrly correct. We arrived 2 hours before 11am check in and the front deak wanted to charge $80usd to allow us to check in to the property. We didnt need full access or even food or drinks but wantef to just check out the beach. The front desk person told us to sit on the chairs and not move until 11am. What?! Im on vacation, not on time out. Ultimalely another staff came and told us to enjoy the beach. The check in process was long and included extra resort fees $15usd/room/night. None of this was mentioned in our all inclusive package. Rooms were clean and large and I think most if not all have ocean views. The best part of thia resort is the activity staff. Leo, Cesar and Cristian were incredibly fun and made up for the grumpy front desk folks. Palapas are available if you are up well before 7am. Many folks chain smoke all day under palapas. Gross! Snorkeling is wonderful and they have free guided tours at 11am. There is one buffet restaurant and one a la carte. You need to line up before 8am to get an a la carte reservation. Food is fine. There is no night life at this resort. No shows. No bar. Not even a lobby with music. After dinner you can enjoy the beach, go off property or go to bed. Nada. Zilch. Nothing to do. This is a budget property and it shows. The staff (aside from check in) are incredible and its a very mellow place with almost no rules. Example you can bring food and drink to the beach. 7/10
Reviews that mention terrible checkin process are absolutrly correct. We arrived 2 hours before 11am check in and the front deak wanted to charge $80usd to allow us to check in to the property. We didnt need full access or even food or drinks but wantef to just check out the beach. The front desk person told us to sit on the chairs and not move until 11am. What?! Im on vacation, not on time out. Ultimalely another staff came and told us to enjoy the beach. The check in process was long and included extra resort fees $15usd/room/night. None of this was mentioned in our all inclusive package. Rooms were clean and large and I think most if not all have ocean views. The best part of thia resort is the activity staff. Leo, Cesar and Cristian were incredibly fun and made up for the grumpy front desk folks. Palapas are available if you are up well before 7am. Many folks chain smoke all day under palapas. Gross! Snorkeling is wonderful and they have free guided tours at 11am. There is one buffet restaurant and one a la carte. You need to line up before 8am to get an a la carte reservation. Food is fine. There is no night life at this resort. No shows. No bar. Not even a lobby with music. After dinner you can enjoy the beach, go off property or go to bed. Nada. Zilch. Nothing to do. This is a budget property and it shows. The staff (aside from check in) are incredible and its a very mellow place with almost no rules. Example you can bring food and drink to the beach. 7/10
6
Rebecca
1 sept. 2025
·
A séjourné 6 nuits
We have been to several.ptoperties in Cozumel. This property needs an upgrade that goes with their nightly rate. The front desk ia not very welcoming. The room we ended up inhad a toilet that did not work. The rooms should be inspected before a guest goes in. It says there are breakfast, lunch and dinner buffet. Only breakfast is buffet. And it is very limited. No oatmeal to eat. Only for fruit. Angelica and her morning crew were very nice. And the dinner crew, eapecially Manuel were stupendous. The dinner made up for all the craziness. I dont know if we would stay there again. The beach area was unforgettable though.
We have been to several.ptoperties in Cozumel. This property needs an upgrade that goes with their nightly rate. The front desk ia not very welcoming. The room we ended up inhad a toilet that did not work. The rooms should be inspected before a guest goes in. It says there are breakfast, lunch and dinner buffet. Only breakfast is buffet. And it is very limited. No oatmeal to eat. Only for fruit. Angelica and her morning crew were very nice. And the dinner crew, eapecially Manuel were stupendous. The dinner made up for all the craziness. I dont know if we would stay there again. The beach area was unforgettable though.
10
Lynn
22 juil. 2025
·
A séjourné 7 nuits
We have been coming to El Cozumeleno several times a year for 9 years. I look forward to seeing the entire staff, best service on the Island. One of the nicest beaches and great snorkeling at the resort.
We have been coming to El Cozumeleno several times a year for 9 years. I look forward to seeing the entire staff, best service on the Island. One of the nicest beaches and great snorkeling at the resort.
10
Eduardo
28 nov. 2025
·
A séjourné 7 nuits
The staff are amazing. They are what makes that hotel great. We will definitely come back. Only bads: cold water pressure and the dry cakes for dessert.
The staff are amazing. They are what makes that hotel great. We will definitely come back. Only bads: cold water pressure and the dry cakes for dessert.
6
Elena
25 nov. 2025
·
A séjourné 3 nuits
Well let’s start from the very begging. We booked the room from Expedia. We were sent an email to have pre check in but it didn’t work out because we didn’t have a code. I was texting to the hotel to get one but nobody replied me. Ok. We got the hotel. It took 45 min to check in. How is this possible??? It’s a very simple procedure to check in, but it took 45 min. Very disappointing. The room was nice and big but the sofa was super old with spots on it that you even don’t feel like sitting over there. The food was good at buffet restaurant. Variety of food: meat, chicken, fish, rice, pasta. Italian restaurant was good but it 50 min to wait for the order for 2 people. How is this possible??? The biggest frustrating point was no kayaks or pan les on the beach as it is announced on booking. The hotel said it is not available because all of these was on maintenance!!!! All the boards and kayaks???? We didn’t mind to pay extra for it but it is simply was not available!!!! Super bad! There is no animation or any evening program. After dinner, go to sleep. Overall I am not sure that I will come back again or recommend to my friends. There are so many things to improve and definitely doesn’t cost 180 USD per night. I am so sorry for telling you this, but it should be a better experience for this money.
Well let’s start from the very begging. We booked the room from Expedia. We were sent an email to have pre check in but it didn’t work out because we didn’t have a code. I was texting to the hotel to get one but nobody replied me. Ok. We got the hotel. It took 45 min to check in. How is this possible??? It’s a very simple procedure to check in, but it took 45 min. Very disappointing. The room was nice and big but the sofa was super old with spots on it that you even don’t feel like sitting over there. The food was good at buffet restaurant. Variety of food: meat, chicken, fish, rice, pasta. Italian restaurant was good but it 50 min to wait for the order for 2 people. How is this possible??? The biggest frustrating point was no kayaks or pan les on the beach as it is announced on booking. The hotel said it is not available because all of these was on maintenance!!!! All the boards and kayaks???? We didn’t mind to pay extra for it but it is simply was not available!!!! Super bad! There is no animation or any evening program. After dinner, go to sleep. Overall I am not sure that I will come back again or recommend to my friends. There are so many things to improve and definitely doesn’t cost 180 USD per night. I am so sorry for telling you this, but it should be a better experience for this money.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situé sur la plage, au nord, dans un quartier plus tranquille, avec une eau claire et calme et d'excellentes possibilités de snorkeling au large. Il se trouve à quelques minutes en taxi de l'aéroport et de la ville, mais à l'écart des zones les plus animées.
Avis de voyageur à ce sujet
10
James
23 déc. 2024
·
A séjourné 7 nuits
The El Cozumeleno is our favorite resort on the island of Cozumel. We have gone there six times now we like to staff the food is authentic Mexican the water is crystal clear and the beach is the best. The price is very good. It is a very quiet place on the very north end of the island no tourist, traffic, and very good location.
The El Cozumeleno is our favorite resort on the island of Cozumel. We have gone there six times now we like to staff the food is authentic Mexican the water is crystal clear and the beach is the best. The price is very good. It is a very quiet place on the very north end of the island no tourist, traffic, and very good location.
10
James
5 juil. 2025
·
A séjourné 5 nuits
This resort has the best beach on the island. My wife and I are world travelers, we live in San Diego. But, we come here often for the year round 80+ degree clear water. We like all of the staff here. All rooms have an ocean view. We always get 5/8th floor rooms with balconies. The value for the cost is excellent. If you want better food go pay $600 a night somewhere else. But those places don’t have the beach atmosphere like here. We’ve done checked all of them out on the island. We used to do Cancun until we found this place. We’ve been to beaches in Bali, Hawaii, Spain, Greece, Africa, Egypt, Malibu etc. But this is our go to place. Fly into Cozumel airport and you’re only a 15 minute taxi ride away.
This resort has the best beach on the island. My wife and I are world travelers, we live in San Diego. But, we come here often for the year round 80+ degree clear water. We like all of the staff here. All rooms have an ocean view. We always get 5/8th floor rooms with balconies. The value for the cost is excellent. If you want better food go pay $600 a night somewhere else. But those places don’t have the beach atmosphere like here. We’ve done checked all of them out on the island. We used to do Cancun until we found this place. We’ve been to beaches in Bali, Hawaii, Spain, Greece, Africa, Egypt, Malibu etc. But this is our go to place. Fly into Cozumel airport and you’re only a 15 minute taxi ride away.
8
Gerald
23 oct. 2025
·
A séjourné 3 nuits
Place was pretty amazing on the grounds people always cleaning and manicuring things. Ocean view and beach access was amazing compared to properties close by. Staff always friendly and wanting to make you feel special. Rooms are a little dated but didn’t go there to hang out in the room. Would highly recommend for the price and service
Place was pretty amazing on the grounds people always cleaning and manicuring things. Ocean view and beach access was amazing compared to properties close by. Staff always friendly and wanting to make you feel special. Rooms are a little dated but didn’t go there to hang out in the room. Would highly recommend for the price and service
10
Joel
31 oct. 2025
·
A séjourné 7 nuits
El Coz is all about the staff… they are incredible. Facilities are good, location is great, private beach is perfect. We love going back to El Cozumeleño when we’re on the island
El Coz is all about the staff… they are incredible. Facilities are good, location is great, private beach is perfect. We love going back to El Cozumeleño when we’re on the island
8
Nick
25 avr. 2025
·
A séjourné 6 nuits
I like that it was away from the hustle and bustle of the downtown port area. Easy commute with either a taxi or a scooter. Great beach and snorkeling.
I like that it was away from the hustle and bustle of the downtown port area. Easy commute with either a taxi or a scooter. Great beach and snorkeling.
8
oscar
1 mars 2025
·
A séjourné 7 nuits
The staff was very attentive and friendly. The restaurants on site were very delicious. The beach in front was great for swimming and snorkeling. Great value. 😎👍🏝️🇲🇽
The staff was very attentive and friendly. The restaurants on site were very delicious. The beach in front was great for swimming and snorkeling. Great value. 😎👍🏝️🇲🇽
8
Kelsey
14 juil. 2025
·
A séjourné 8 nuits
The property is a bit outdated but the customer service is on par. Very family friendly and chill. This is where you want to go for quiet and have a beautiful beach.
The property is a bit outdated but the customer service is on par. Very family friendly and chill. This is where you want to go for quiet and have a beautiful beach.
6
Eden
4 janv. 2025
·
A séjourné 5 nuits
The view of the ocean is amazing, they have some nice calm waters to go swimming. The hotel is not really close to town so you will need to take a cab everyday if you want to explore town. If your a picky eater tough luck food would be the area that they can most improve on. The rooms are solid, shower was kinda broken but hot water was working and A/C was great. For the price it’s not bad at all.
The view of the ocean is amazing, they have some nice calm waters to go swimming. The hotel is not really close to town so you will need to take a cab everyday if you want to explore town. If your a picky eater tough luck food would be the area that they can most improve on. The rooms are solid, shower was kinda broken but hot water was working and A/C was great. For the price it’s not bad at all.
8
Clint
25 mai 2025
·
A séjourné 11 nuits
Excellent customer service! Great location with beautiful view.
Excellent customer service! Great location with beautiful view.
10
Leanne
28 nov. 2024
·
A séjourné 4 nuits
I enjoyed being on the north of Cozumel. It was quiet and felt safer less touristy.
I enjoyed being on the north of Cozumel. It was quiet and felt safer less touristy.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les commentaires sur la cuisine sont variables : le buffet est souvent répétitif et envahi par les oiseaux, tandis que le restaurant intérieur est meilleur mais nécessite une réservation le jour même et un code vestimentaire. Les boissons sont limitées et parfois peu fortes.
Avis de voyageur à ce sujet
8
david
8 mai 2025
·
A séjourné 7 nuits
Great property overall. We utilized the pool daily, had great wait staff serving plenty of drinks and food. The birds at the buffet were pretty aggressive so we opted to eat in the restaurant each night. The dress code for men to wear pants needs to be changed. (Who brings dress pants to the beach! Nice shorts should be acceptable.)
Great property overall. We utilized the pool daily, had great wait staff serving plenty of drinks and food. The birds at the buffet were pretty aggressive so we opted to eat in the restaurant each night. The dress code for men to wear pants needs to be changed. (Who brings dress pants to the beach! Nice shorts should be acceptable.)
6
Michael
18 août 2025
·
A séjourné 4 nuits
The pool was filthy with green water. Pool bar was closed for the season… The faucets were crusty in sink & shower; 50% of the time, we couldn’t get hot water. The birds in the dining room were nasty! The views were beautiful, the waitstaff was perfect!
The pool was filthy with green water. Pool bar was closed for the season… The faucets were crusty in sink & shower; 50% of the time, we couldn’t get hot water. The birds in the dining room were nasty! The views were beautiful, the waitstaff was perfect!
6
Mark
27 nov. 2025
·
A séjourné 5 nuits
Coz is what it is for the $. There is a good reason it's the cheapest AI. The sanitary conditions at the buffet are atrocious. There are birds everywhere literally sitting in the food and eating it. Pointed it out to the staff and they laughed it off. It wasn't until getting loud about conditions that they reacted. (The birds were back at it in 30 seconds) This is all in the "inside" seating area. The outside restaurant seating is much worse! We sat outside for a few minutes until retreating to the "inside" area. My Wife literally turned around in her chair and in a split second seagulls ate her food! Every time we return they have cut back more. The staff are great and they try hard. Not their fault that there are no resources for improvement. We always eat elsewhere for dinner bc again the buffet is awful! If you just want unlimited drinks and a place to stay it works for that. They claim renovations are underway but the place looks exactly the same as it did 2 years ago. The rooms are old and the mattresses are like sleeping on the floor, rock hard. They have always reeked like insecticide, better than having bugs, I guess.
Coz is what it is for the $. There is a good reason it's the cheapest AI. The sanitary conditions at the buffet are atrocious. There are birds everywhere literally sitting in the food and eating it. Pointed it out to the staff and they laughed it off. It wasn't until getting loud about conditions that they reacted. (The birds were back at it in 30 seconds) This is all in the "inside" seating area. The outside restaurant seating is much worse! We sat outside for a few minutes until retreating to the "inside" area. My Wife literally turned around in her chair and in a split second seagulls ate her food! Every time we return they have cut back more. The staff are great and they try hard. Not their fault that there are no resources for improvement. We always eat elsewhere for dinner bc again the buffet is awful! If you just want unlimited drinks and a place to stay it works for that. They claim renovations are underway but the place looks exactly the same as it did 2 years ago. The rooms are old and the mattresses are like sleeping on the floor, rock hard. They have always reeked like insecticide, better than having bugs, I guess.
6
Jhoel Mauricio
22 août 2025
·
A séjourné 7 nuits
La comida era muy mediocre, apenas tenía sabor. todos los días se repetía la misma carta constamente. La verdad que la comida deja mucho que desear, es una tristeza ya que es lo único que falla, siendo lo más importante.
La comida era muy mediocre, apenas tenía sabor. todos los días se repetía la misma carta constamente. La verdad que la comida deja mucho que desear, es una tristeza ya que es lo único que falla, siendo lo más importante.
4
CHRISTOPHER
23 mars 2025
·
A séjourné 5 nuits
The food was awful in the buffet. Black birds flying all over and diving into the buffet food. I was standing in line for an omelette one day, and had a black bird poop on my arm. So disgusting. Inside restaurant food was delicious. Snorkeling excellent. Beautiful view. NO nighttime entertainment whatsoever. I would not return to this resort.
The food was awful in the buffet. Black birds flying all over and diving into the buffet food. I was standing in line for an omelette one day, and had a black bird poop on my arm. So disgusting. Inside restaurant food was delicious. Snorkeling excellent. Beautiful view. NO nighttime entertainment whatsoever. I would not return to this resort.
6
Rebecca
1 sept. 2025
·
A séjourné 6 nuits
We have been to several.ptoperties in Cozumel. This property needs an upgrade that goes with their nightly rate. The front desk ia not very welcoming. The room we ended up inhad a toilet that did not work. The rooms should be inspected before a guest goes in. It says there are breakfast, lunch and dinner buffet. Only breakfast is buffet. And it is very limited. No oatmeal to eat. Only for fruit. Angelica and her morning crew were very nice. And the dinner crew, eapecially Manuel were stupendous. The dinner made up for all the craziness. I dont know if we would stay there again. The beach area was unforgettable though.
We have been to several.ptoperties in Cozumel. This property needs an upgrade that goes with their nightly rate. The front desk ia not very welcoming. The room we ended up inhad a toilet that did not work. The rooms should be inspected before a guest goes in. It says there are breakfast, lunch and dinner buffet. Only breakfast is buffet. And it is very limited. No oatmeal to eat. Only for fruit. Angelica and her morning crew were very nice. And the dinner crew, eapecially Manuel were stupendous. The dinner made up for all the craziness. I dont know if we would stay there again. The beach area was unforgettable though.
8
monica
23 mars 2025
·
A séjourné 6 nuits
The location is amazing, but the rooms are in really poor condition. The staff works really hard. They are so nice. The buffet food is horrible but the restaurant options are amazing. You just have to make a reservation. The breakfast is really good in the restaurant as well without any reservation required, but avoid the buffet. The rooms are very worn down. The views were amazing from the balcony but the bathroom amenities not so good as the hairdryer was burnt and didn’t work , the bathroom sliding doors looked moldy. They need to upgrade the rooms definitely.
The location is amazing, but the rooms are in really poor condition. The staff works really hard. They are so nice. The buffet food is horrible but the restaurant options are amazing. You just have to make a reservation. The breakfast is really good in the restaurant as well without any reservation required, but avoid the buffet. The rooms are very worn down. The views were amazing from the balcony but the bathroom amenities not so good as the hairdryer was burnt and didn’t work , the bathroom sliding doors looked moldy. They need to upgrade the rooms definitely.
10
Carmela
12 août 2025
·
A séjourné 3 nuits
Service was amazing! Staff were friendly and helpful! The buffet food could have been better and a better variety of beer. Other than that, our trip was amazing!
Service was amazing! Staff were friendly and helpful! The buffet food could have been better and a better variety of beer. Other than that, our trip was amazing!
6
James
20 oct. 2025
·
A séjourné 7 nuits
The staff were amazing. The hotel room was average. The shower was below par with only getting tepid water and no hot water. The internet pics showed many restaurants and bars, and there turned out to be two restaurants, one bar. One pool was being refurbished, no swim-up bar as advertised, one restaurant you HAD to make a reservation even though we were one of two tables in the place on two different nights. Food at both restaurants was average at best.
The staff were amazing. The hotel room was average. The shower was below par with only getting tepid water and no hot water. The internet pics showed many restaurants and bars, and there turned out to be two restaurants, one bar. One pool was being refurbished, no swim-up bar as advertised, one restaurant you HAD to make a reservation even though we were one of two tables in the place on two different nights. Food at both restaurants was average at best.
6
Cassandra
23 nov. 2025
·
A séjourné 3 nuits
Ok rum, perfekt service, men maten var inte bra..
Ok rum, perfekt service, men maten var inte bra..
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
6
Karyn
12 avr. 2026
·
A séjourné 3 nuits
Chambre en mauvaise état et défraîchie avec odeur de moisi. Robinet rouillé. Meuble endommagé. Seulement un restaurant à la carte est ok. Le personnel est exceptionnel. Service exceptionnel.
Chambre en mauvaise état et défraîchie avec odeur de moisi. Robinet rouillé. Meuble endommagé. Seulement un restaurant à la carte est ok. Le personnel est exceptionnel. Service exceptionnel.
6
Matthew Lee
16 mars 2024
·
A séjourné 6 nuits
.
.
10
Jean-Benoit
8 janv. 2023
·
A séjourné 19 364 nuits
Le snorkeling a l’hôtel est vraiment exceptionnel. Il y a beaucoup de sorte de poissons différents et si vous aller à la limite de la zone de nage. vous pouvez nager dans des bancs de milliers de poissons. Il y a aussi un centre et un quai pour partir en expédition de plongée sous marine.
Le snorkeling a l’hôtel est vraiment exceptionnel. Il y a beaucoup de sorte de poissons différents et si vous aller à la limite de la zone de nage. vous pouvez nager dans des bancs de milliers de poissons. Il y a aussi un centre et un quai pour partir en expédition de plongée sous marine.
6
Sabrina
10 janv. 2022
·
A séjourné 2 nuits
Nourritures très médiocres. Heureusement que nous n’avons pas réservé pour une semaine complète. Nous aurions dû sortir pour aller manger à l’extérieur.
Nourritures très médiocres. Heureusement que nous n’avons pas réservé pour une semaine complète. Nous aurions dû sortir pour aller manger à l’extérieur.
8
Pierre
6 janv. 2022
·
A séjourné 1 nuit
Buffet très limité
Buffet très limité
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:30
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: 157.29051270217894USD
- 2026-09-19: 157.27755798797605USD
- 2026-09-20: 157.4707041870117USD
- 2026-09-21: 159.9504187980652USD
- 2026-09-22: 156.82915658798217USD
- 2026-09-23: 159.0875016036987USD
- 2026-09-24: 154.78408227996826USD
- 2026-09-25: 161.09379941940307USD
- 2026-09-26: 157.30650011672972USD
- 2026-09-27: 158.54129999999998USD
- 2026-09-28: 159.41441968917846USD
- 2026-09-29: 159.4421522438049USD
- 2026-09-30: 159.24138046874998USD
- 2026-10-01: 159.41441968917846USD
- 2026-10-02: 155.01565437011718USD
- 2026-10-03: 155.01565437011718USD
- 2026-10-04: 155.01432208557128USD
- 2026-10-05: 157.0110134284973USD
- 2026-10-06: 155.01565437011718USD
- 2026-10-07: 156.3084787513733USD
- 2026-10-08: 152.7166571456909USD
- 2026-10-09: 152.7166571456909USD
- 2026-10-10: 155.01565437011718USD
- 2026-10-11: 155.01432208557128USD
- 2026-10-12: 156.3084787513733USD
- 2026-10-13: 155.01565437011718USD
- 2026-10-14: 157.0110134284973USD
- 2026-10-15: 156.3084787513733USD
- 2026-10-16: 155.01565437011718USD
- 2026-10-17: 155.01565437011718USD
- 2026-10-18: 155.01565437011718USD
- 2026-10-19: 156.3084787513733USD
- 2026-10-20: 155.01565437011718USD
- 2026-10-21: 155.7604189613342USD
- 2026-10-22: 156.3084787513733USD
- 2026-10-23: 155.01432208557128USD
- 2026-10-24: 155.01565437011718USD
- 2026-10-25: 155.01565437011718USD
- 2026-10-26: 156.3084787513733USD
- 2026-10-27: 152.7166571456909USD
- 2026-10-28: 151.1036111618042USD
- 2026-10-29: 156.3084787513733USD
- 2026-10-30: 155.01565437011718USD
- 2026-10-31: 155.01432208557128USD
- 2026-11-01: 155.01565437011718USD
- 2026-11-02: 152.7166571456909USD
- 2026-11-03: 155.01432208557128USD
- 2026-11-04: 156.3084787513733USD
- 2026-11-05: 156.3084787513733USD
- 2026-11-06: 155.01432208557128USD
- 2026-11-07: 155.01565437011718USD
- 2026-11-08: 155.01432208557128USD
- 2026-11-09: 155.29655604858397USD
- 2026-11-10: 155.01432208557128USD
- 2026-11-11: 152.7166571456909USD
- 2026-11-12: 156.3084787513733USD
- 2026-11-13: 155.0028398963928USD
- 2026-11-14: 155.01432208557128USD
- 2026-11-15: 155.01565437011718USD
- 2026-11-16: 157.0110134284973USD
- 2026-11-17: 155.0028398963928USD
- 2026-11-18: 156.3084787513733USD
Veuillez contacter l'hébergement au moins 24 heures avant votre arrivée à l'aide des coordonnées indiquées sur la confirmation de réservation, afin de prendre les dispositions nécessaires à votre enregistrement. Avant leur arrivée, les voyageurs doivent effectuer leur enregistrement en ligne auprès de l’hébergement depuis un lien sécurisé. Le personnel de l’hébergement demandera aux voyageurs une copie de leur pièce d’identité officielle avec photo avant leur arrivée.
À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après minuit. Si vous prévoyez d’arriver en dehors des horaires normaux d’arrivée, vous devez contacter l’hébergement à l’avance pour obtenir les instructions d’enregistrement. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Tous les voyageurs, y compris les enfants, doivent présenter une pièce d’identité officielle en cours de validité à leur arrivée.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- L'âge minimum pour l'enregistrement dans cet hébergement pendant les vacances de printemps est de 21 ans
- Cet hébergement accepte les cartes de crédit et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Piscine accessible de 07 h 00 à 21 h 00.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hébergement avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour un maximum de 2 enfants âgés de 3 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Arrivée anticipée : 40 USD (sous réserve de disponibilité)
- Supplément en cas de départ tardif : 60 USD (sous réserve de disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Chambres non-fumeurs
Organisation d'excursions
Nettoyage à sec
Général
Restaurant
Chambres non-fumeurs
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Petit-déjeuner en chambre
Chambre familiale
Beach Sun Loungers
Clôture autour de la piscine
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Service de change
Coffre-fort
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Bingo
Concierge Services
Activités
Piscine
Courts de tennis
Plage privée
Jardin
Plage (à proximité)
Plongée
Planche à voile
Cyclisme
Billard
Pêche
Mini-golf
Aire de jeux
Piscine pour enfants
Piscine extérieure
Bicycle Tour Information
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Parking
Parking
Parking gratuit
Connexion Internet
Wi-fi gratuit