Is parking available at the property?

Self parking is available on-site for a fee of GBP 6 per day. Limited parking spaces are provided, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Additional charges apply for guests beyond the included two adults sharing a guestroom.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of GBP 30 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Dartford, within a 10-minute drive of Orchard Theatre and Bluewater Shopping Centre. It is approximately 5.6 miles from Lakeside Shopping Centre and 11.9 miles from Victoria Road Stadium. Public transport options may be available nearby.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no charge for children up to a certain age when sharing a guestroom with adults.

Holiday Inn Express London - Dartford Hotel

Average nightly price at Holiday Inn Express London - Dartford by IHG by month, last 12 months (USD)
Month	Average price
January	US$69
February	US$80
March	US$79
April	US$86
May	US$93
June	US$94
July	US$103
August	US$83
September	US$96
October	US$98
November	US$82
December	US$73

What guests think

At Holiday Inn Express London - Dartford by IHG, guests often highlight welcoming staff and convenient motorway access, while noting dated rooms, recurring air conditioning faults, and intermittent noise from corridors or the nearby junction.

Cleanliness feedback varies, with many clean, comfortable stays but repeated mentions of stained carpets or chairs and bathrooms needing a deeper clean. Breakfast is generally liked, yet at busy times items run low and quality can slip; evening food and bar options feel limited or overpriced for some. Facilities are basic, with occasional lift outages and paid parking that some guests found confusing or strict. Overall, expect a practical, good-value stop for drivers, with trade-offs around room age, dining consistency, and parking policies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with paid on-site parking enforced by a third party and repeated reports of lift outages. Some guests were caught out by parking charges or rules.

Related guest reviews

8

Harley

29 Feb 2024

·

Stayed 1 night

Nice place, had a short stay, room didn't have a lot of storage but was nice. Not a smart TV, but had option to connect laptop to computer via bluetooth, was a comfy bed and there is parking, £7.50. a day.

8

Nyaradzai

18 Feb 2023

·

Stayed 2 nights

Lift was not working had to carry luggage up & down the stairs. This wasn’t convenient

10

James

24 Jul 2025

·

Stayed 1 night

Everything was ok but I think the parking charge was just too much. The parking charge is a turned off for me except if it was expedia that was charging extra £10.00 which is absolutely ridiculous my invoice says £62.00 but £72.00 was taken from my account.

2

Agnieszka

12 Mar 2025

·

Stayed 1 night

The worse place I ever stayed….. considering that I was leaving the parking and was late by 2 minutes and received £100 parking charges 😡

6

Bradley

24 Feb 2023

·

Stayed 1 night

Welcome at reception was great. Unfortunately only had rooms available on the 3rd floor which not an issue but the lift was out of order. Having stayed previously knew that the decor in the general area was rather tired. My own fault for not scrolling right down when reviewing where to stay as previously it was free parking so a bit of a surprise that you now have to pay £7.50 on top of your room rate which in my opinion should be included in the room rate or discounted with it being outsourced to another parking company. Food and drinks seriously overpriced. £5.40 for a can on Guinness! Not even a pint. Back to where I normally stay in future I think.

10

Sarah

16 Dec 2022

·

Stayed 1 night

Really helpful friendly staff, very professional, couldn’t do enough to support our request for a quiet room. Room was lovely, quiet & very spacious. Unfortunately the lift wasn’t working, but staff were really helpful in offering to take our luggage to our room as this was on the third floor, but because I really wanted a really quiet room with a sofa we were really happy to use the stairs. Breakfast was nice, plenty of choice. Would definitely recommend to friends and family. Excellent price for what we had.

10

David

7 Dec 2024

·

Stayed 1 night

Great stay as previously. Parking should be free though. Breakfast good & very comfy bed

2

Paul

30 Jun 2024

·

Stayed 1 night

Parking fines when parking at this Hotel. Be aware of this hotel. I knew I had to pay for parking to stay overnight here, fair enough. I did not pay right away on check in but after I had took my luggage to my room and relaxed for like an hour. Unbeknown to me I was issued a £100 fine for this which sent to my house two weeks after my stay, on top of the £12 I had paid to actually park my car overnight. Nice one. Never stay here again.

4

Duane

16 Dec 2024

·

Stayed 3 nights

The lift didn't work for the duration of the stay a family got stuck in it on the first day.. Dated tech in rooms, tvs were probably 15 years old. Have to pay to park!! Yes it is discounted but this should be free if you are paying for a room. Do not recommend better options in the surrounding area.

6

Emmanuel

9 Dec 2022

·

Stayed 2 nights

Good, but not excellent, lift is not working, room was cold.

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Cleanliness

Cleanliness is mixed: many guests found rooms clean and comfortable, but recurring reports mention stained carpets or chairs, lingering smells, and bathrooms or fixtures needing a deeper clean.

Related guest reviews

6

Simon

6 Oct 2025

·

Stayed 2 nights

Breakfast was a good selection and not too busy. Saturday night we ate in the hotel. Many items on the menu were not available. Wife had lasagne which was burnt to the dish. The amount of food you get for the cost is very poor. Bar had no draught pumps working. Room needed a good deep clean and refresh. Stains on shower tray and on carpet. Cushion was missing out of the swivel chair in the room.

4

Carol

13 Feb 2025

·

Stayed 1 night

Disgusting room . Stains all over and smelt of animals . Staff pleasant though .

10

Chloe

2 Sept 2023

·

Stayed 1 night

Hotel was spotless. The staff was polite and attentive at all times. Was someone at the desk 24hrs. Made to feel very welcome. Room was clean and tidy. Comfy bed. The room was spacious. I would 100% return back to this hotel.

10

Ian

1 Nov 2025

·

Stayed 1 night

Everything clean and tidy, huge bed, and the lady who checked us in was very friendly.

2

Veronica

19 Aug 2025

·

Stayed 2 nights

At this hotel we experienced dirty bed linen dogs in dining area at breakfast. Description on menus were not correct.

6

Steven

3 Aug 2024

·

Stayed 1 night

The room looked tired, air con not working properly. Bathroom looked dated. Window catches broken. Also carpets very grubby.

4

jacquie

21 Nov 2025

·

Stayed 1 night

Room wasn’t clean there were cobwebs in the corners and a dirty cloth on the floor by the bed. Breakfast was overcooked and dry. Staff were polite but with no genuine warmth or expression.

8

Frank

16 Jun 2025

·

Stayed 1 night

good central location /parking on site was easy the only chair in the room 15 was in a disgusting state with large stains all over the seating area (possibly blood etc ) this needs to be replaced or removed

6

Abimbola

29 Aug 2024

·

Stayed 1 night

The carpet in the room is very filthy and one of the tea spoons had been used and not cleaned up. It was just placed back, which would have been obvious to anyone it was dirty. Overall, I was alright.

2

Deborah

7 Jun 2025

·

Stayed 1 night

Room on 2nd floor and subsequent move to 3rd floor were both disappointing, they both need a thorough deep clean of the carpets and the orange chair in the 3rd floor was disgustingly dirty, unable to go anywhere near it due to huge brown stain. So I had to sit on the bed. The 3rd floor room was very cold and I was unable to sleep. I have Diabetes and unable to tolerate rooms which are cold. The shower area did not look visually clean so I did not have a shower, the sink was blocked so I had to brush my teeth over the toilet!! I was very unhappy with my stay I should have booked a Travelodge ..not! So I won’t be staying there again as the rooms are a let down and beds are uncomfortable. Breakfast was good.

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Rooms

Rooms offer comfortable beds and are sometimes spacious, but decor feels dated and maintenance issues recur, especially faulty or weak air conditioning and heating. Traffic or corridor noise affects some stays, and TVs or amenities can feel dated or limited.

Related guest reviews

6

jonathan

25 Apr 2025

·

Stayed 1 night

Staff super nice building needs an update and is noisy as to be expected give its location

8

Alan

4 May 2024

·

Stayed 1 night

The room was tidy and clean but was noisy due to the traffic from the main road throughout the night. Breakfast was very good and the staff were very helpful and friendly.

8

Ian

12 Aug 2025

·

Stayed 1 night

All the normal things you would expect from holiday inn. Great comfortable bed. Plenty of room. Well layed out. Good internet.

4

Ermelinda

26 May 2025

·

Stayed 1 night

The room was nice, staff fantastic. What annoyed me was there was air con in the room but not working. I asked to be moved and reception said they will get back to me. Guess what they didn’t. I had to sleep in a room with no air con and had an awful sleep as I felt too hot and had to lay over the bedding.

6

Olufemi

28 Apr 2024

·

Stayed 1 night

Dark room. Nice and quite but it is outdated and needs some refurbishing.

6

Stuart

11 May 2025

·

Stayed 1 night

Dated tv in room with lines running down the screen - needs replacing . Shower tired , low water pressure Food average and small portions

6

Steven

3 Aug 2024

·

Stayed 1 night

The room looked tired, air con not working properly. Bathroom looked dated. Window catches broken. Also carpets very grubby.

6

Tanya

24 Sept 2025

·

Stayed 1 night

The room was clean and the bed comfortable but the aircon didn’t work. Being situated on a very busy junction I asked for a quiet room. The reception staff said it would be quiet compared to others. Goodness knows what the others were like because this one was very noisy. I barely slept because the room was too hot with the window closed and extremely noisy with the window open.

8

Andrew

26 Jul 2025

·

Stayed 5 nights

Great hotel, lovely customer service.. Pretty standard breakfast options. Altogether great value would be nice to have a little fridge and a microwave in the rooms.

6

M

24 Aug 2024

·

Stayed 5 nights

The air conditioning in our room was broken the whole 5 nights we were there, even though we brought it to the attention of hotel staff.

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Service

Staff are widely praised as friendly, helpful, and accommodating, with several standout mentions. A few guests experienced understaffing or slow responses at reception or the bar, and occasional unhelpful interactions.

Related guest reviews

10

STUART

28 Apr 2025

·

Stayed 1 night

Claire & Aga were really helpful,above beyond customer service.

10

Damion

8 Mar 2025

·

Stayed 1 night

Karen on reception was 1st class. Excellent service

2

Simran

29 Jul 2024

·

Stayed 1 night

The staff there was misleading and I was told a range of different things by staff regarding the late checkout. I have stayed before and everything was fine but I spoke to the manager on this occasion (zenit) and she handled things terribly

10

Ian

1 Nov 2025

·

Stayed 1 night

Everything clean and tidy, huge bed, and the lady who checked us in was very friendly.

8

Graham

14 May 2025

·

Stayed 2 nights

Getting a drink at the bar was preceded by being ignored for 5 minutes before the only helpful member of staff came out of the office and served two of us that had been waiting.

10

Mark

20 Oct 2025

·

Stayed 1 night

Staff on reception were exceptionally helpful.

6

Luke

7 May 2024

·

Stayed 1 night

Room next door arguing from 1 til 4 in the morning, not the hotels fault but I asked the staff to sort it out and they did absolutely nothing

10

Imran

22 Jan 2024

·

Stayed 1 night

Despite the challenges of a delayed flight due to Storm Isha, my experience at the hotel was remarkably positive. Wayne at the reception played a crucial role in turning around what started as a tough day. Despite my late arrival well past midnight, Wayne's welcoming demeanor and efficient service made a significant difference. His assistance during a challenging situation showcased the hotel's commitment to guest satisfaction. I'm grateful for Wayne's exceptional service and the hotel's resilience in ensuring a comfortable stay even during unexpected circumstances.

6

Malcolm

3 Sept 2024

·

Stayed 3 nights

The staff were unremittingly cheerful and polite but over-burdened. If you needed attention at reception they were busy in the bar; if you needed help in your room they were busy in the restaurant. They had problems finding the form for help with evacuation in the event of a fire and they were unable to assist in its completion (It's an incomprehensible and useless form anyway.) When we arrived we couldn't turn on the TV; the next night we couldn't turn it off. We had a room for two but only one of us could sit down - it took two days before another chair was delivered. We were invited to save our towels but they were replaced anyway - but not precisely. We finished up with 4 hand towels and I bath towel. It's also a shame that you need to endure the traffic jams approaching the Tunnel before arriving at the hotel.

10

Dawn

24 Aug 2025

·

Stayed 1 night

Was able to check in before 3pm and arrange late check out even though we didnt use it was very nice of them

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Location

Convenient for drivers near the M25 and handy for Bluewater, Brands Hatch, or the Channel Tunnel. Less convenient without a car, with some finding access tricky and occasional traffic noise.

Related guest reviews

10

Gbenga

30 Jun 2025

·

Stayed 3 nights

Good hotel and it is next to major roadway

10

Billy

23 Feb 2024

·

Stayed 3 nights

Great location, easy access to Motorways The stuff at the hotel was Great really polite go the extra mile for you, Rooms are great size.

10

Gail

24 Oct 2025

·

Stayed 2 nights

Good location for brands hatch

10

MICHAEL A

1 Dec 2024

·

Stayed 1 night

Friendly welcoming staff. Excellent location.

10

kenneth

28 Aug 2023

·

Stayed 2 nights

Very plesant stay. Only negative is that the hotel isn't very east to find. You have to access it from the M25, which is often clogged.

10

Stephen

19 Feb 2024

·

Stayed 2 nights

Located just off j1A of the M25, this hotel is really good. Despite being on a very busy roundabout which often has honking hornss rattling away, you can hardly hear them from the hotel room. I was on the 3rd floor, facing said roundabout and slept great. As its an express hotel the room is what the room is, functional. The restarant is not bad either. Only ate breakfast and that ticked boxes and its not a million miles away from its standard Holiday Inn counterpart. Staff are very friendly and pleasant to deal with. Thank you for a great stay

8

David

6 Jun 2024

·

Stayed 6 nights

We greatly appreciated the helpfulness of staff at the desk, in the restaurant and for housekeeping. We found that the location was isolated, as we came by public transportation, and had to depend upon taxies only to take us to Dartford Station, for shopping and for visiting friends.

6

Miss

5 Jul 2023

·

Stayed 4 nights

So far from station you much have a car or Uber or taxi. than you can have quiet cozy accommodation. Good for relax to stay .

10

Ian

31 Jan 2025

·

Stayed 1 night

Great overnight stop on route to channel tunnel. Room clean and comfortable, parking (£5) close to the main door. Staff were very friendly and helpful. Good choice of bar meals and had a good breakfast the next morning. Would recommend.

8

Collins

14 Sept 2024

·

Stayed 4 nights

Location

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Dining

Breakfast is generally good and often included, but when busy items run low and eggs or quality are criticized. Evening dining and bar options are limited and can feel pricey, with occasional availability issues.

Related guest reviews

6

Simon

6 Oct 2025

·

Stayed 2 nights

Breakfast was a good selection and not too busy. Saturday night we ate in the hotel. Many items on the menu were not available. Wife had lasagne which was burnt to the dish. The amount of food you get for the cost is very poor. Bar had no draught pumps working. Room needed a good deep clean and refresh. Stains on shower tray and on carpet. Cushion was missing out of the swivel chair in the room.

8

Tina

27 Oct 2025

·

Stayed 1 night

The room and stay was ok until breakfast the Hotel was full and everyone seemed to be having breakfast the same time which meant the food was very low no beans ,sausages and a queues for the toaster and coffee machine ect

8

Luke

12 Aug 2024

·

Stayed 1 night

All very nice except overall. But scrambled egg is terrible, massively overcooked lump of rubber which as a vegetarian is a big shame as forms the main part of my breakfast

10

jane

5 Nov 2024

·

Stayed 1 night

Overnight stopover to visit the Bluewater shopping centre. Clean, massive bed, air con, nice shower room although the sink was very slow draining. Breakfast was help yourself buffet with both full english items and continental cereals, fruit, pastries, juices etc. Would definitely go back again next time.

6

Tatiana

19 Mar 2024

·

Stayed 1 night

Comfortable and warm bedroom. Check-in too slow. Not many veggie options for dinner. Breakfast no mushrooms, tomatoes or anything vegetarian.

4

Susan

27 Aug 2023

·

Stayed 1 night

Staff were brilliant and helpfull room was clean let down by food and lack of beer choice

10

Deborah

19 Sept 2024

·

Stayed 1 night

We go to this hotel regularly when visiting family in Dartford. We always have an exceptional stay with excellent service and a great inclusive breakfast.

8

Gerard

10 Oct 2023

·

Stayed 3 nights

Breakfast was poor, empty food trays, lack of cutlery and the wait for both to be refilled was quite long, apart from the above the stay was very good.

8

Neelam

16 Jan 2025

·

Stayed 1 night

Great stay well located lovely breakfast

8

David

1 Jan 2024

·

Stayed 8 nights

The room was lovely and had good accessories and was comfortable especially the bed which was so comfortable. Breakfast time being free is bedlam with the area where you get your food and drinks being cramped and short of room. The plates for food are tiny more like side plates I assume to prevent wastage. With so many people crowding in the room and so few tables it can feel quite uncomfortable. I suggest customers booking time slots between 6.30-9.30 would improve the whole guest experience. Food in the evenings is very expensive and a limited menu which has not much variety neither is there a good selection.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $66	2 $93	3 $120	4 $113	5 $78	6 $70	7 $88
8 $67	9 $99	10	11 $106	12 $73	13 $73	14 $94
15 $67	16 $90	17 $116	18	19 $62	20 $68	21 $82
22 $67	23 $88	24 $136	25 $109	26 $82	27 $72	28 $108
29 $67	30 $78

Holiday Inn Express London - Dartford by IHG

Prices for Holiday Inn Express London - Dartford by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Double Bed (With )

Standard Room, 1 Double Bed, Accessible (With )

Standard Room (With )

Standard Room, 1 Double Bed with Sofa Bed (With )

Standard Room, 2 Twin Beds (With )

Guest reviews of Holiday Inn Express London - Dartford by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express London - Dartford by IHG

Considering this hotel for your Dartford trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $143	20 $178	21 $178	22 $92	23 $90	24 $102
25 $66	26 $102	27 $124	28 $99	29 $68	30 $80	31 $103