Name: ARK Canary Wharf
Address: 20 Crossharbour Plaza, Cubitt Town, London, London (and vicinity), England, United Kingdom, London, Greater London, United Kingdom
Rating: 7.43

Guest reviews

7.4

Good

Based on 3,644 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At ARK Canary Wharf, guests praise the striking rooftop pool, gym and communal spaces with city views, but many report very small rooms that run hot without air conditioning, noticeable train noise, and frequent maintenance or amenity issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Steven

4 weeks ago

·

Stayed 2 nights

Room was incredibly basic. No air conditioning, no batteries in the remote control, no cutlery or any plates despite having a stove, microwave and fridge / freezer. The Ark at Wembley is a far better stay.

10

Aj

19 Apr 2026

·

Stayed 2 nights

Really good amenities/facilities, great location next to station. Everything you need for short or long stays.

2

ky-mani

15 Apr 2026

·

Stayed 1 night

I was not allowed to stay in the room I had paid for because they have none of my details on their system, they said it does not matter if I have my confirmation details and I was told to leave, leaving me stranded in London for 9 hours

10

Michel

14 Apr 2026

·

Stayed 3 nights

Excelente

10

Aon

6 Apr 2026

·

Stayed 10 nights

I’ve stayed at The Ark at Canary Wharf for extended periods and keep coming back, which probably says everything. I’ve been staying here on and off since November last year, often for months at a time, and the experience has consistently been excellent. The staff are always welcoming, professional, and genuinely helpful, which makes a huge difference when you’re somewhere long-term rather than just passing through. The building itself is well maintained, comfortable, and in a great location, but what really stands out is the level of service and the atmosphere the team creates. I’ve stayed in plenty of places around London and this is one of the few where you actually feel looked after. Honestly, I have nothing negative to say, and that’s rare. If you’re considering staying here, I’d highly recommend it.

20 Crossharbour Plaza, Cubitt Town, London, London (and vicinity), England, United Kingdom

Location

A stay at ARK Canary Wharf places you in the heart of London, within a 10-minute drive of ExCeL Exhibition Centre and Tower Bridge. This hotel is 4 mi (6.5 km) from The Arena and 4.6 mi (7.5 km) from Greenwich Market.

Cutty Sark(1.3 Miles)

Greenwich Market(1.3 Miles)

National Maritime Museum(1.5 Miles)

Greenwich Park(1.7 Miles)

The Arena(2.6 Miles)

Thames River(2.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of GBP 20 per night. Reservations are not required.

Full breakfasts are served for a fee on weekdays from 7:30 AM to 1:00 PM and on weekends from 8:30 AM to 1:00 PM, with prices ranging from approximately GBP 7.50 to 20 per person.

Pets are not allowed at this property. However, service animals are exempt from this policy.

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability. Guests should contact the property in advance to arrange this.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms can be confirmed by contacting the property directly.

The property is located in the heart of London, within a 10-minute drive of ExCeL Exhibition Centre and Tower Bridge. It is approximately 4 miles from O2 Arena and 4.6 miles from Greenwich Market. Public transport options are available nearby.

Yes, the property features an indoor pool and an outdoor heated pool. The operational hours are not specified, and guests may inquire for seasonal availability.

Children 18 years old and younger are not permitted at this property.

ARK Canary Wharf

Amenities

Property description

Book on Vio

Guest reviews

Good

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Product

Company

Contact

Social

ARK Canary Wharf.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Good

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

ARK Canary Wharf