What type of breakfast is offered and what are the serving hours?

A homemade breakfast is offered each morning to kick-start the day, but specific serving hours are not provided.

What are the check-in and check-out times?

Check-in is at 15:00 and check-out is at 10:00. Early or late check-in/check-out options are not detailed.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features limited wheelchair accessibility, including accessible public areas and facilities.

Where is the hotel located in relation to key landmarks?

The hotel is situated in London City Centre, near Tottenham Court Road and Oxford Street, with convenient access to public transportation, including Tottenham Court Road Underground Station just steps away.

What are the policies for guests staying with children?

Children are allowed at the hotel, but the minimum age for children to stay for free is not specified.

STG Hotel Oxford Street in London

Average nightly price at STG Hotel Oxford Street - formerly St Giles London Hotel by month, last 12 months (USD)
Month	Average price
January	US$110
February	US$107
March	US$125
April	US$135
May	US$148
June	US$187
July	US$173
August	US$127
September	US$165
October	US$180
November	US$183
December	US$192

What guests think

St Giles London – A St Giles Hotel offers a central base with generally friendly staff, but many reviews highlight very small rooms, slow or unreliable elevators, renovation noise, and inconsistent temperature control, Wi‑Fi performance, and breakfast quality.

The location is a strong positive for sightseeing, shopping and Tube access. Room quality varies between older, dated spaces and compact refurbished options. Expect a straightforward, budget‑minded stay in a busy, centrally located hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel basic but convenient, with on‑site restaurants/bar and luggage storage. Repeated complaints cite too few or slow/down elevators, patchy Wi‑Fi, and daytime noise from ongoing refurbishment.

Related guest reviews

2

STEVEN

17 Feb 2025

·

Stayed 5 nights

The wifi at the hotel is useless. Unstable and always very very slow. Like 1 mega bit, sometimes 5.

8

Alan

2 Dec 2024

·

Stayed 5 nights

The elevator situation is appalling. It is a very busy hotel and many bus groups use it. At busy times you can wait 15 minutes to even squeeze into one. Today my son and I had to carry four cases down three flights because our Uber was waiting

6

Margaret

20 Apr 2025

·

Stayed 4 nights

The in-hotel dining options were confusing. Signs near entrance and lobby area & hallways indicated several restaurants but it was confusing as to which restaurant had what specials and the restaurant locations. Hotel was undergoing construction work on several floors - the update was desperately needed as the hallways felt narrow, dark, old and not particularly clean.

10

Patrick

1 Aug 2025

·

Stayed 3 nights

We liked the central location, the ease of getting to and from areas of interest. Our only gripe was the lifts! Not all were working which led to overloading or long waits

6

Jane

26 Aug 2025

·

Stayed 3 nights

As usual the lifts are the slowest in the world! Always having to wait for ages. No twin rooms available for my stay apparently. Bathrooms need a serious referb as do the corridors with the terrible red carpets. TV reception terrible and WiFi very slow

6

Helene

30 Nov 2025

·

Stayed 3 nights

Old interior, a little damp. The elevators are a big problem. It is always full, and take too long. Only two working el

8

G

18 Jul 2025

·

Stayed 2 nights

Very Central London Location, Great for shopping in Oxford Street and Very Handy for British Museum. Checked in with no issues, but Lifts can be demanding, as far too many rooms for the amount of Lifts and one was out of Order for the duration of our stay. So waited for about 5 Lifts as we were on 5th floor and they were full going down on check out with Luggage. No Air Con, so very uncomfortable during London Heatwave.

6

Shaun

3 Nov 2025

·

Stayed 2 nights

Room was extremely dated, receptionist was quite rude. No air con in room which got so hot I was sweating so had to open window which ment a lot of noise through out the night, directions from lift/stairs to room was extremely bad that I got lost first time trying to find room. For such a busy central London hotel the lifts where less than adequate, with one not working at all. There was also work being done in hotel which we wasn’t warned about until after check in and we saw the posters and note in room saying such.

8

sandra

2 Aug 2025

·

Stayed 1 night

Lifts are to small

10

Stephen

10 Jul 2025

·

Stayed 6 nights

Hotel is renovating for the next 3, so at least one lift (sometimes 2) was always out if service which created huge lines in the lobby and in our floor. The room we stayed in was already redone - very nice, very clean

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Cleanliness

Many guests report clean or spotless rooms and solid housekeeping. Others note missed details such as odors, mildew, hair, paint splashes, dust, or generally grubby areas.

Related guest reviews

2

Bjarki Thor

10 Jun 2025

·

Stayed 2 nights

Pretty terrible, unclean and needs an update. The walls were unclean, bathroom was ancient, the pressure in the sink was nonexistent, shower hewd fell down every time. Could hear EVERYTHING that was happening outside the room, no sound proofing at all. Paid way too much for a bad room.

4

Rosemary

26 Aug 2025

·

Stayed 5 nights

The hotel is in a great location. The room I had was small and grubby. I had to ask for assistance with a blocked drain and recurring problems with the air conditioning which wasn’t working properly and affected my sleep. The breakfast was disappointing with limited choice and difficulty finding a cup and cutlery when I visited.There are also no drawers in the rooms apart from hanging space your living out of your suitcase

10

Maxine

13 Nov 2024

·

Stayed 2 nights

There was hairs on the bathroom floor which wasn’t very nice

10

Mark

7 Nov 2025

·

Stayed 3 nights

Room was very spotless. Excellent shower with water pressure. Lovely fridge in the room with tea, coffee etc. Looking forward to staying again in 2 weeks

6

Clare

16 Sept 2025

·

Stayed 1 night

First room absolutely stunk of cheesy feet and damp. Carpet was wet. Got moved next door which was better. Room was very basic and that was a new upgraded room. Being on the 10th floor the room we had had something on the roof above us as outside our window there was loud banging and metal moving. There were high winds so whatever it was went on all night. Really loud even with the windows closed. Then someone kept calling the phone in the room gone midnight. So that was unplugged!!!!! Great location for the Dominion theatre. I would stay again if I was ever doing that theatre again. Just certainly not the two rooms we had.

2

Ethan

15 Apr 2025

·

Stayed 1 night

The lobby was nice and modern and welcoming, but that’s where it ended. The room failed to meet the standard shown in the pictures. We’d upgraded to the “superior double room” however the room was very worn and dusty. We didn’t end up staying the night and checked out the same day due to the condition.

10

Mr N

21 Oct 2025

·

Stayed 1 night

Excellent clean room and fantastic wiki. Plenty of shops nearby and places to eat also. Great location

10

Mr N

6 Oct 2025

·

Stayed 2 nights

Excellent clean room and hotel. Round the corner from Tottenham Court Road and Oxford Street where all the shops are. Very near Tottenham Court Road underground station. Check-in was excellent and front of house staff were too. Housekeeping very good. Come and check the maids have been. Safe and fridge/ bottle rack in the room. Enjoyed it so much that I'm going back in January for more days.

2

Maria del Mar

15 Nov 2024

·

Stayed 1 night

It was the smallest room I’ve ever seen, definitely not worth the price. The sheets had blood stains, the toilet flush was not working.

6

Norman Peter

10 Oct 2025

·

Stayed 4 nights

On arrival we found the room was too small for 2 people, there was no hot water in the very small bathroom and a plumber had to be sent for. A light bulb not working in the shower. and the shower tray was thick with mildew. Needing a drink in the room after a long journey there were two cups and only one saucer. One of the restaurants had a very limited menu and four of the choices were all the same vegetables regardless of if you choose fish or chicken. On the last day the breakfast room was very crowded, there were lots of very dirty tables and we had to clear dirty pots ourselves. Then found there was no clean dishes available, coffee mugs or drinking glasses. We had ask for cutlery and we very disappointed with the lack of service.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are compact; some refurbished options feel modern and comfortable with good showers. Recurring issues include street or corridor noise, thin walls, limited storage, firm beds/pillows, and temperature control problems (no or noisy AC, weak heating).

Related guest reviews

6

Martine

24 Apr 2025

·

Stayed 3 nights

Room not renovated. Pictures shown doesn’t reflect what the room look lile. Old matress not very comfortable.

8

Roy

30 Sept 2025

·

Stayed 2 nights

We stayed here for 2 mid-week nights. The hotel is conveniently located for theatre land and other attractions. Tottenham Court Road tube station is just 5 minutes walk away. Our clean, well prepared room was a newly refurbished Signature room, whilst not that big and with limited storage it was comfortable and had everything we needed for our short night stay. It also had air conditioning. Nice walk-in shower with ample hot water. We went room only and took breakfast in the co-located VQ Restaurant enjoying excellent freshly cooked meals served by friendly staff. If you arrive early, they are happy to store your luggage free of charge. Staff were helpful. Only slight downside was just one person free wifi access per room. For a 3 star hotel in central London, we consider it very good and would have no problem staying here again for a short stay.

6

David

18 Nov 2024

·

Stayed 1 night

Perfect location for the Dominion theatre and was relatively quiet of outside noise. Room looked modern and recently updated, but a number of issues that made it lack functionality. We booked a double urban room and had a room with a double and single bed. Room didn’t feel cramped, but lacked storage. Double bed small and a bit hard with just one pillow each. Trying to relax we had to sit on the bed as only one chair, however as the bed was on a wooden floor it kept moving so we had to keep moving it back to the wall. The bathroom was small, lack space for toiletries and only had one hook for hanging up a towel. Biggest problem was the room was light at night as the blinds wouldn’t shut fully and had a gap at the top. The fridge in the room but it had a glass door and an internal light that we couldn’t switch off so we had to put our small suitcase in front of the door to block out some light. Also there are opaque glass in the bathroom door and the bathroom window in the wall that is within the bedroom. Using the light in the bathroom at night made the bedroom lighter and disturbed the other person. Renovations ongoing and we heard banging from 8am despite a note saying it would be between 9am & 5pm. When we left we waited almost 10 minutes for a lift as none stopped at our floor, ended up having to go down the stairs to get the lift to the right floor to then take luggage down.

4

Trond

14 Nov 2025

·

Stayed 3 nights

Very small room

8

Shalini

15 May 2025

·

Stayed 5 nights

Location of the hotel is perfect because it’s nearby the metro, shopping street and walkable distance to quite a few places of interest. Only issue with the room and bathroom is that they’re tiny!

10

Norman

27 Oct 2025

·

Stayed 2 nights

Lovely modern clean room, always stay here if possible when in London, the location is great for sight seeing, shopping , theatres etc.tube station just across the road.

6

Tina

24 Aug 2025

·

Stayed 2 nights

The room was very small, felt like a box room, not enough space to walk around. At night it was exceptionally noisy outside, so you couldn’t open the window and there was no air conditioning.

6

Nina

9 Sept 2025

·

Stayed 2 nights

Great location and helpful staff. Tiny rooms and even tinier beds. Did not sleep well because of the hard mattress and small bed.

4

Michal

9 Nov 2025

·

Stayed 2 nights

The air conditioning, or whatever the big box under my window was wasn’t really working. All It did was letting all the noise from the outside into the room. The door has about an inch gap underneath. So sleep in the morning was impossible with all the noise going on. Bed and pillows very pretty comfortable on the other hand. Hope the reconstruction will cover the rooms in the future too.

6

Ole Ray

25 May 2025

·

Stayed 3 nights

While the hotel is clean and the staff offer good service, I unfortunately can’t recommend staying here. My double room was so small that it barely fit the bed, and the air conditioning was extremely noisy. The bathroom was tiny, which is fine, but the poor sound insulation made it impossible to relax — I could hear everything from the neighboring rooms. Despite the central London location, the overall experience was disappointing.

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Service

Many praise friendly, helpful staff and concierge support, though queues can build at busy times. Several reviews report rude or slow responses, room assignment errors, and inconsistent issue handling.

Related guest reviews

2

Lesley

17 Feb 2025

·

Stayed 2 nights

Checked in and left our bags to go sightseeing and to the theatre. Returned at 2100 after a lot of messing around by the receptionist we were given the key to our allocated room. On entering the room we were greeted by two guests in the bed! Very upsetting and distressing for them and an embarrassing shock for us. We went down to reception to be met with staff who seemed to find this amusing and didn’t understand why we were shocked and angry. After another 40 minutes we were allocated another room, by which time we had missed our dinner reservation with friends. We slept poorly as we didn’t feel secure, half expecting someone to barge in at any moment! No recompense was offered except free access to the executive Wi-Fi and 20% off a meal in the restaurant. There was already an offer on for every guest for 25% off!!!!! The manager this morning was no help in fact he bordered upon rude and was very dismissive when I mentioned our ordeal he said it would be discussed at the morning meeting and feedback given to me via email Needless to say I’ve heard nothing! This breech of security and privacy is totally unacceptable and such poor customer service is deplorable I am asking Hotels. Com to look into this and feedback to me what this Hotel intends to do to make up for ruining our weekend

2

Daniel

23 May 2025

·

Stayed 2 nights

Terrible! Upon check in assigned me three rooms, yes three, that had already been occupied. So I walked in on three people unexpectedly. When asked to complain to the manager, the said manager offered me a cancellation and suggested “you can always go elsewhere”. Avoid this hotel! London is a great city don’t let this hotel spoil your experience

6

Wendy

26 Jul 2025

·

Stayed 4 nights

Perfect location with easy access to so much of London as it is close to tube and train. Disinterested staff at check-in and when asked other questions. Perhaps because I booked via Expedia? Food in restaurant was some of worst ever experienced: eat off site. Good news though because there are so many excellent places to eat around the hotel.

10

Janet

22 Jul 2025

·

Stayed 6 nights

Walkable for many tourist areas. Close to bus routes. Hotel is clean and upgraded from when I stayed there 25 years ago. More dining options from inside hotel. 24 hr cafe was the best. Staff was friendly and very helpful.

8

Janice

28 Sept 2025

·

Stayed 1 night

Ideal location and friendly staff. Check in very efficient.

10

Brenda

19 Nov 2025

·

Stayed 2 nights

Friendly staff, clean room, great location.

10

gaynor

6 Oct 2025

·

Stayed 1 night

Friendly staff .The room was clean and perfect for what we needed.As I have mobility issues I asked for a roo. Near a lift and lower floor.I was given exactly what I requested. IZn hindisght it possibly was t the best location we were woken several times during the night by the bell and doors slamming .The front drsk did say we shluld have called down and request a new room but it would have been a upheval.They did however allow me to have a late check out so I did catch up.Just thought it might hel someone if they req the same As I requested the room and the hotel did offer solutions would definitly go back albeit i. A different room

10

Daniel

22 May 2025

·

Stayed 1 night

I had a minor accident on the way to the hotel. They applied first aid and laundered my trousers as there was a little blood on them. I am very grateful to the staff who helped me. They were absolute stars.

10

Marcos

17 Nov 2025

·

Stayed 1 night

The room was really nice and the staff went above the expectations. Will definitely stay again.

8

Helen

9 Nov 2025

·

Stayed 4 nights

Problem with electrics on 2 occasions one time the lady on reception was not helpful was a tad rude

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AI-generated summary based on recent guest reviews

Location

Exceptionally central for the West End, Oxford Street, the British Museum, and Tottenham Court Road station, making it easy to walk or use the Tube. Some guests note street noise.

Related guest reviews

10

Joanna

2 Jul 2025

·

Stayed 2 nights

Well located hotel just seconds away from Oxford Street and the theatre district. Nice room with air con unit, good amount of space for 2. For a 3 star hotel for this budget it was excellent value for money and I would definitely book a return trip and recommend to others.

8

Roy

30 Sept 2025

·

Stayed 2 nights

We stayed here for 2 mid-week nights. The hotel is conveniently located for theatre land and other attractions. Tottenham Court Road tube station is just 5 minutes walk away. Our clean, well prepared room was a newly refurbished Signature room, whilst not that big and with limited storage it was comfortable and had everything we needed for our short night stay. It also had air conditioning. Nice walk-in shower with ample hot water. We went room only and took breakfast in the co-located VQ Restaurant enjoying excellent freshly cooked meals served by friendly staff. If you arrive early, they are happy to store your luggage free of charge. Staff were helpful. Only slight downside was just one person free wifi access per room. For a 3 star hotel in central London, we consider it very good and would have no problem staying here again for a short stay.

10

Justin

3 Sept 2025

·

Stayed 2 nights

Great hotel in. Central location. Just 2 minutes walk from Tottenham Court Road. Quick check in. Very friendly staff. Room was bright and clean. Comfortable bed and good quality bed linen and towels. Free fast WiFi.

8

Fergus

19 Aug 2025

·

Stayed 2 nights

Stayed here last yesr, rooms very compact but clean and reasonably well equipped two restaurants and a bar which also does food the all you can eat breakfast is good value for London £15 per person but the location is excellent walking distance to nearly everything and right beside tottenham court railway station

10

arlinda

12 Nov 2025

·

Stayed 1 night

Great location

10

Benoit

6 Oct 2025

·

Stayed 3 nights

Location Location Location

8

Jason

29 Jul 2025

·

Stayed 1 night

We stayed at this hotel to go to a concert and stay over. The location was great and the hotel as a whole was good. The rooms were quite small and the shower head had a mind of its own!. Shower was small, as was the en suite. Price was fairly reasonable for the location.

10

Karen Olivia

1 Mar 2025

·

Stayed 2 nights

Great location! The standard room is small but good enough for a vacation. I really enjoyed my stay here. So close to the West End Theaters, walking distance from many shopping options on Oxford Street, right across the tube station. Excellent hotel when it comes to location!

10

Craig

4 Apr 2025

·

Stayed 3 nights

Hotel is in a perfect location for access to the most popular attractions in London. Was close to Tottenham Court Road tube station which was perfect too. Leicester Square, Trafalgar Square, Soho, Chinatown and Oxford Street are all within a 10 minute walk from St Giles. Hotel itself was well presented with a pub/restaurant onsite. Room was small, but clean, with air con and tea/coffee making facilities. Shower was great. Room was cleaned every day. Concierge were fantastic and we were allowed to store our cases in a separate room for a few hours on day of our departure. Will definitely be staying here again.

10

Paul

27 Sept 2025

·

Stayed 1 night

Excellent location plenty of eateries close by

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AI-generated summary based on recent guest reviews

Dining

Dining feedback is mixed: several enjoyed the value and convenience of on‑site options (including a 24‑hour venue), while others found breakfast limited, crowded or low quality, and service uneven. A few reported upset stomachs.

Related guest reviews

8

Ladie

6 May 2025

·

Stayed 3 nights

Big old hotel, but it's been renovated so doesn't feel rundown. Can't beat the location – just steps from the Elizabeth line, so easy to get to/from from the airport. The hotel restaurants are just OK, so I'd skip the breakfast buffet -- just go to the cafe on the corner -- but everything else was satisfactory and good price. Will definitely stay there again!

4

Daniel

5 Aug 2025

·

Stayed 2 nights

Breakfast was bad, almost no food left when it was still 1 1/2 hours before closing. Elevators were not always working. Lots of noise from the room I was staying in, thin walls so I could gear the neighbours and the elevatir and street noise.

10

LOUISE

25 Jul 2025

·

Stayed 2 nights

Basic room, clean with great shower. Great place at a reasonable price for getting your head down. Wouldnt recommend the breakfast. Lovely little cafe underneath the hotel great prices 😁

10

Elizabeth

16 Oct 2025

·

Stayed 2 nights

Excellent location. Good WiFi. Friendly staff and lovely food and service at the hotel restaurant

8

Fergus

19 Aug 2025

·

Stayed 2 nights

Stayed here last yesr, rooms very compact but clean and reasonably well equipped two restaurants and a bar which also does food the all you can eat breakfast is good value for London £15 per person but the location is excellent walking distance to nearly everything and right beside tottenham court railway station

8

Christine

29 Nov 2024

·

Stayed 2 nights

Basic hotel but well located for London. Close to shops and a few minutes from Tottenham court station. Direct stop on Elizabeth line from Heathrow which was handy. Breakfast was decent and set us up for the day, cheaper at check in than booking on the day. We really enjoyed Cucina and did the pre theatre menu. We also ate at Hudsons which was just ok. Would definitely stay here again.

10

Linda

27 May 2025

·

Stayed 1 night

Friendly, helpful staff. I walk with a stroller, they were there to open doors before I even go near them. Very clean and comfortable. Nothing was too much trouble. I’m GF but that wasn’t a problem either. Food was excellent, large variety. Would recommend

8

Patrick

30 Sept 2025

·

Stayed 3 nights

Good central location. Breakfast was good but the restaurant was ultra busy.

6

Norman Peter

10 Oct 2025

·

Stayed 4 nights

On arrival we found the room was too small for 2 people, there was no hot water in the very small bathroom and a plumber had to be sent for. A light bulb not working in the shower. and the shower tray was thick with mildew. Needing a drink in the room after a long journey there were two cups and only one saucer. One of the restaurants had a very limited menu and four of the choices were all the same vegetables regardless of if you choose fish or chicken. On the last day the breakfast room was very crowded, there were lots of very dirty tables and we had to clear dirty pots ourselves. Then found there was no clean dishes available, coffee mugs or drinking glasses. We had ask for cutlery and we very disappointed with the lack of service.

8

Tracey

26 Feb 2025

·

Stayed 4 nights

My only issue was the meal that my son and I had at the 24hr restaurant gave us both upset stomachs

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $180	16 $158	17 $221
18 $122	19 $179	20 $194	21 $189	22 $161	23 $171	24 $232
25 $123	26 $129	27 $167	28 $168	29 $159	30 $168	31 $200

Su	Mo	Tu	We	Th	Fr	Sa
1 $122	2 $177	3 $182	4 $183	5 $183	6 $204	7 $260
8 $119	9 $140	10 $183	11 $182	12 $168	13 $206	14 $265
15 $119	16 $157	17 $213	18 $184	19 $182	20 $204	21 $261
22 $119	23 $158	24 $182	25 $184	26 $182	27 $206	28 $265
29 $124	30 $162

STG Hotel Oxford Street - formerly St Giles London Hotel

Prices for STG Hotel Oxford Street - formerly St Giles London Hotel

Monthly average prices

About this property

Location

Room options

Urban Double

Signature Solo Room

Signature Twin Room

Classic Triple Room

Classic Double Room

Executive Family Room

Classic Twin Room

Executive Double Room

Superior Triple Room

Signature Double Room

Urban Twin Room

Urban Solo Room

Guest reviews of STG Hotel Oxford Street - formerly St Giles London Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about STG Hotel Oxford Street - formerly St Giles London Hotel

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Prices for upcoming dates