Ibis Fes
US$58
/ night
Avg. for October
Prices for Ibis Fes
Select dates to see prices and availability
US$58
/ night
Avg. for October
Monthly average prices
Nightly prices at Ibis Fes average US$46 in the cheapest month (July) and US$67 in the most expensive month (December), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$52 |
| February | US$47 |
| March | US$49 |
| April | US$63 |
| May | US$56 |
| June | US$47 |
| July | US$46 |
| August | US$52 |
| September | US$56 |
| October | US$58 |
| November | US$51 |
| December | US$67 |
J
F
M
A
M
J
J
A
S
Oct · US$58
O
N
D
Most expensive: December (~US$67)
Cheapest: July (~US$46)
About this property
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a...
Amenities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Fes? This hotel has 2163 square feet (201 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
You can enjoy a meal at La Table serving the guests of Hotel ibis Fes, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 123 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
A stay at Hotel ibis Fes places you in the heart of Fes, within a 5-minute drive of Borj Fez Mall and Royal Palace. This hotel is 1 mi (1.6 km) from Jewish Cemetery and 1.2 mi (1.9 km) from Ibn Danan Synagogue.
What's nearby
Borj Fez Mall(0.6 Miles)
Royal Palace(0.9 Miles)
Jewish Cemetery(1 Miles)
Ibn Danan Synagogue(1 Miles)
Bab Semmarine(1.1 Miles)
Cherratin Medersa(1.3 Miles)
Atlas Garden(1.3 Miles)
Fondouk Tsetouanien(1.4 Miles)
Attarin Medersa(1.4 Miles)
Parc Jnane Sbile(1.5 Miles)
Abou Bakr Ibn Arabi Mausoleum(1.7 Miles)
Place Bou Jeloud(1.8 Miles)
Dar Batha Museum(1.9 Miles)
Blue Gate(1.9 Miles)
Kassr Annoujoum Ducci Foundation(2 Miles)
Fes (FEZ-Saiss)(9.1 Miles)
Rabat (RBA-Salé)(121.4 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Banquet facilities
Location
Avenue Des Almohades - Place De La Gare Oncf, Ville Nouvelle, Fes, Fès, Morocco
Borj Fez Mall (0.6 Miles)
Royal Palace (0.9 Miles)
Jewish Cemetery (1 Miles)
Ibn Danan Synagogue (1 Miles)
Bab Semmarine (1.1 Miles)
Cherratin Medersa (1.3 Miles)
Room options
13
Standard Double Room, 1 Double Bed
Room details
1 Double Bed
Sleeps 2
258 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
15
Standard Room, 2 Twin Beds
Room details
2 Single Beds
Sleeps 2
258 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Ibis Fes
7.2
Good
Based on 1,306 verified reviews
Who stays here?
Business
12%
Couple
40%
Family
18%
Group
14%
Solo
14%
What guests think
AI-generated summary based on recent guest reviews
At Ibis Fes, travellers repeatedly highlight the ultra-convenient location beside the train station and the pleasant pool and garden, while noting small, dated rooms, mixed cleanliness, intermittent air-conditioning problems, and noticeable street or station noise.
Read moreWas this helpful?
What guests think
At Ibis Fes, travellers repeatedly highlight the ultra-convenient location beside the train station and the pleasant pool and garden, while noting small, dated rooms, mixed cleanliness, intermittent air-conditioning problems, and noticeable street or station noise.
Staff interactions are often friendly and helpful, though several guests reported rude or unresponsive service at reception. Breakfast feedback varies from generous to poor or limited, and some diners found the restaurant menu incomplete. Other facilities feel basic, with reports of elevator noise, cleanliness issues in shared areas, and limited on-site amenities. Expect a budget, station-side stay that trades convenience and a nice pool for dated rooms and variable standards.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Pool and garden are repeatedly praised and useful for relaxing. Facilities feel basic, with reports of elevator noise, pool-area cleanliness or towel shortages, parking or security concerns, and some expected amenities missing.
Related guest reviews
6
Abdur
20 May 2025
·
Stayed 1 night
Toilet was not flushing in the room. The elevator was making lots off noises upon use and made us uncomfortable.
Toilet was not flushing in the room. The elevator was making lots off noises upon use and made us uncomfortable.
2
JEMILA
19 Apr 2025
·
Stayed 1 night
As soon as we got into the parking lot the worker asked for money. He said that if we don’t pay him that he won’t guarantee the safety of the car. We went to check in and the reception said to give the guy in the parking lot the money he’s asking for. That it is better this way. We got to our room and there was a cockroach in the shower and a single pillow in the room with hair aall over the bed. Overall would not recommend staying here. It’s just a horrible experience. Thank god it was only one night.
As soon as we got into the parking lot the worker asked for money. He said that if we don’t pay him that he won’t guarantee the safety of the car. We went to check in and the reception said to give the guy in the parking lot the money he’s asking for. That it is better this way. We got to our room and there was a cockroach in the shower and a single pillow in the room with hair aall over the bed. Overall would not recommend staying here. It’s just a horrible experience. Thank god it was only one night.
8
Rosemary
27 Apr 2025
·
Stayed 6 nights
Dated property but good for the price, all amenities as advertised. Well kept terrace and pool area. Breakfast buffet had sufficient choices, nothing fancy. Located next to train station with plenty of taxi availability. 5 minute taxi ride to the old medina. Restaurant and housekeeping staff were friendly and helpful. Surrounding area a little gritty, but has some good low cost cafes.
Dated property but good for the price, all amenities as advertised. Well kept terrace and pool area. Breakfast buffet had sufficient choices, nothing fancy. Located next to train station with plenty of taxi availability. 5 minute taxi ride to the old medina. Restaurant and housekeeping staff were friendly and helpful. Surrounding area a little gritty, but has some good low cost cafes.
10
ANNE
20 Sept 2024
·
Stayed 4 nights
Nous avons choisi cet hôtel pour l'emplacement. Il est à côté de la gare et dispose d'une belle piscine et d'un beau parc. Le personnel étaient aux petits soins pour ma fille et moi-même. Si je retourne à Fes, je réserverai à nouveau une chambre dans cet hôtel.
Nous avons choisi cet hôtel pour l'emplacement. Il est à côté de la gare et dispose d'une belle piscine et d'un beau parc. Le personnel étaient aux petits soins pour ma fille et moi-même. Si je retourne à Fes, je réserverai à nouveau une chambre dans cet hôtel.
10
Cristina
8 Jun 2025
·
Stayed 1 night
The room was very noisy due to poor sound insulation from the window – you could hear a lot from outside. The bed was hard but okay, it worked. I was going to swim and asked for two towels – one for me and one for my dad – but they said they only had one left, and then they ran out of towels. The one I got felt a bit damp, like it might have already been used, which wasn’t very pleasant.
The room was very noisy due to poor sound insulation from the window – you could hear a lot from outside. The bed was hard but okay, it worked. I was going to swim and asked for two towels – one for me and one for my dad – but they said they only had one left, and then they ran out of towels. The one I got felt a bit damp, like it might have already been used, which wasn’t very pleasant.
8
Thomas Keith
11 May 2023
·
Stayed 6 nights
The reception staff especially Ahmed, were great and tried their best in English. The location of the IBIS was good, beside central station. The rooms were basic but comfortable, but by far the best things about the hotel were pool and gardens. However, the pool toilets and showers were filthy... I was not impressed by the food at the IBIS, infact, I went to Snack Brahim TIF AWIN most days. (out the Ibis door, turn to your left and straight across the road, orange building.) Would I stay again? Yes...
The reception staff especially Ahmed, were great and tried their best in English. The location of the IBIS was good, beside central station. The rooms were basic but comfortable, but by far the best things about the hotel were pool and gardens. However, the pool toilets and showers were filthy... I was not impressed by the food at the IBIS, infact, I went to Snack Brahim TIF AWIN most days. (out the Ibis door, turn to your left and straight across the road, orange building.) Would I stay again? Yes...
10
Tabish
24 Nov 2024
·
Stayed 4 nights
Hotel room was a twin room and was absolutely fine. Clean beds, floor, great location with train station and taxi stand. Pool area very relaxing. Plenty of food options for cheap nearby. Check in was simple. Decent price. Would be using it again in future for any trips to Fes. Only small issue would be nice to have few more sockets for electronics but not a big deal at all.
Hotel room was a twin room and was absolutely fine. Clean beds, floor, great location with train station and taxi stand. Pool area very relaxing. Plenty of food options for cheap nearby. Check in was simple. Decent price. Would be using it again in future for any trips to Fes. Only small issue would be nice to have few more sockets for electronics but not a big deal at all.
6
Jasmine
17 Mar 2023
·
This hotel has 3 stars since it has a swimming pool, and large landscaped gardens. The gardens are well maintained, so it is unfortunate that the internal of the hotel is not maintained to same standard. The website advertises a front desk safe, but there is not one. A very unhelpful reception told us valuables would be OK left in room. Reception staff were indifferent to guests, no acknowledgement when passing through and talking to each other when dealing with any guest queries. No hand towels in the room, air con not reacting to thermostat adjustment, hot water in bathroom fluctuates when several guests using at same time. Breakfast reasonable continental, catering not quick to replenish. Hotel location is good, just by rail station, and 15 min walk to Hassan 2 avenue and walkable to the large shopping centre. Good eateries on the way and a food court in shopping centre. Hassan 2 avenue busy after dark, as it is a popular place of locals to mingle and socialise. Walkable to the souk and medina, GPS not accurate in the narrow 9000 alleyways and you can easily be in a parallel alleyway leading to a dead end. Beware scams in the souk especially fake guides who will want to show you the tanneries for free. We felt safe in and around the hotel and the souk. To conclude this hotel needs to improve the internal standards and facilities to fully justify a 3 star rating. Without the pool and garden, Ibis would be mid 2 star.
This hotel has 3 stars since it has a swimming pool, and large landscaped gardens. The gardens are well maintained, so it is unfortunate that the internal of the hotel is not maintained to same standard. The website advertises a front desk safe, but there is not one. A very unhelpful reception told us valuables would be OK left in room. Reception staff were indifferent to guests, no acknowledgement when passing through and talking to each other when dealing with any guest queries. No hand towels in the room, air con not reacting to thermostat adjustment, hot water in bathroom fluctuates when several guests using at same time. Breakfast reasonable continental, catering not quick to replenish. Hotel location is good, just by rail station, and 15 min walk to Hassan 2 avenue and walkable to the large shopping centre. Good eateries on the way and a food court in shopping centre. Hassan 2 avenue busy after dark, as it is a popular place of locals to mingle and socialise. Walkable to the souk and medina, GPS not accurate in the narrow 9000 alleyways and you can easily be in a parallel alleyway leading to a dead end. Beware scams in the souk especially fake guides who will want to show you the tanneries for free. We felt safe in and around the hotel and the souk. To conclude this hotel needs to improve the internal standards and facilities to fully justify a 3 star rating. Without the pool and garden, Ibis would be mid 2 star.
8
k
5 Jan 2025
·
Stayed 5 nights
NExt to Fes rail station. Plenty of taxis to get around very cheaply or easy to walk. Good swimming pool. Basic room, disappointed there was no kettle to make tea. Comfortable.
NExt to Fes rail station. Plenty of taxis to get around very cheaply or easy to walk. Good swimming pool. Basic room, disappointed there was no kettle to make tea. Comfortable.
10
stephen paul
18 Sept 2025
·
Stayed 1 night
Very friendly staff - great accomodation and lovely pool
Very friendly staff - great accomodation and lovely pool
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many found rooms clean, while others reported unchanged linens, pests, and bathroom or carpet maintenance issues.
Related guest reviews
2
Maria Socorro
19 Oct 2025
·
Stayed 1 night
Disappointing Stay The room was dirty, the air conditioning didn’t work, and the shower temperature kept fluctuating. When I reported these issues, the staff didn’t even offer an apology or attempt to make things right. It’s clear the room wasn’t properly prepared for guests. The only positive aspect is its convenient location near the train station, but unfortunately, that’s not enough to make up for the poor experience.
Disappointing Stay The room was dirty, the air conditioning didn’t work, and the shower temperature kept fluctuating. When I reported these issues, the staff didn’t even offer an apology or attempt to make things right. It’s clear the room wasn’t properly prepared for guests. The only positive aspect is its convenient location near the train station, but unfortunately, that’s not enough to make up for the poor experience.
10
Evelyn
22 Oct 2025
·
Stayed 2 nights
Muy céntrico, cómodo y limpio
Muy céntrico, cómodo y limpio
2
JEMILA
19 Apr 2025
·
Stayed 1 night
As soon as we got into the parking lot the worker asked for money. He said that if we don’t pay him that he won’t guarantee the safety of the car. We went to check in and the reception said to give the guy in the parking lot the money he’s asking for. That it is better this way. We got to our room and there was a cockroach in the shower and a single pillow in the room with hair aall over the bed. Overall would not recommend staying here. It’s just a horrible experience. Thank god it was only one night.
As soon as we got into the parking lot the worker asked for money. He said that if we don’t pay him that he won’t guarantee the safety of the car. We went to check in and the reception said to give the guy in the parking lot the money he’s asking for. That it is better this way. We got to our room and there was a cockroach in the shower and a single pillow in the room with hair aall over the bed. Overall would not recommend staying here. It’s just a horrible experience. Thank god it was only one night.
6
Rachida
28 Sept 2025
·
Stayed 2 nights
Les draps de mon lit n’étaient pas changé puisqu’ils étaient encore froissés et il y avait des taches noires dessus le sol quand on marchait pieds nu, on sentait que c’était pas propre. J’ai été vraiment déçue de ma chambre Je voulais faire une photo du drap Mais j’ai oublié
Les draps de mon lit n’étaient pas changé puisqu’ils étaient encore froissés et il y avait des taches noires dessus le sol quand on marchait pieds nu, on sentait que c’était pas propre. J’ai été vraiment déçue de ma chambre Je voulais faire une photo du drap Mais j’ai oublié
4
Carlos
10 May 2024
·
Stayed 1 night
Hotel en decadencia en su estado general de conservación y limpieza. Todo absolutamente viejo y mal cuidado. He venido bastantes veces en los últimos años y en cada viaje se nota a mayores la dejadez absoluta de las instalaciones. Unicamente se salva la parte de la terraza exterior y piscina por el entorno creado.
Hotel en decadencia en su estado general de conservación y limpieza. Todo absolutamente viejo y mal cuidado. He venido bastantes veces en los últimos años y en cada viaje se nota a mayores la dejadez absoluta de las instalaciones. Unicamente se salva la parte de la terraza exterior y piscina por el entorno creado.
4
Ismail
5 Jun 2023
·
Stayed 3 nights
Fourmis dans les chambres et le nettoyage n'est pas bien fais, poils sur le lit... Petit déjeuner très pauvre...
Fourmis dans les chambres et le nettoyage n'est pas bien fais, poils sur le lit... Petit déjeuner très pauvre...
10
Ephraim
18 Jul 2025
·
Stayed 2 nights
Very clean, comfortable room and good location, right near train station Nice that it had a fridge A very good value Very nice staff.
Very clean, comfortable room and good location, right near train station Nice that it had a fridge A very good value Very nice staff.
8
James
7 Jul 2025
·
Stayed 1 night
Clean and great spot if taking a train in or out of fes
Clean and great spot if taking a train in or out of fes
8
Youssoef
25 May 2024
·
Stayed 1 night
Clean and simple room
Clean and simple room
8
Carol
14 Feb 2026
·
Stayed 4 nights
Yes, the staff were most helpful and the room was very clean.
Yes, the staff were most helpful and the room was very clean.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally small, basic, and dated, though some note comfortable beds or occasional spacious layouts. Street and station noise is recurring, and multiple guests had weak or nonfunctional air conditioning.
Related guest reviews
2
Maria Socorro
19 Oct 2025
·
Stayed 1 night
Disappointing Stay The room was dirty, the air conditioning didn’t work, and the shower temperature kept fluctuating. When I reported these issues, the staff didn’t even offer an apology or attempt to make things right. It’s clear the room wasn’t properly prepared for guests. The only positive aspect is its convenient location near the train station, but unfortunately, that’s not enough to make up for the poor experience.
Disappointing Stay The room was dirty, the air conditioning didn’t work, and the shower temperature kept fluctuating. When I reported these issues, the staff didn’t even offer an apology or attempt to make things right. It’s clear the room wasn’t properly prepared for guests. The only positive aspect is its convenient location near the train station, but unfortunately, that’s not enough to make up for the poor experience.
10
Taoufik
29 Jul 2025
·
Stayed 2 nights
Amazing hotel great service, I was able to check in early. Room was clean, swimming pool was great and refreshing during the summer heat. Walkable to the train station. A bit noisy by the street windows weren’t sealed. But I would recommend and will book again when visiting Fes. Thanks
Amazing hotel great service, I was able to check in early. Room was clean, swimming pool was great and refreshing during the summer heat. Walkable to the train station. A bit noisy by the street windows weren’t sealed. But I would recommend and will book again when visiting Fes. Thanks
6
kurshid
8 Jan 2024
·
Stayed 1 night
This hotel was not highly rated. So, we didn't expect much. our main reason for booking this hotel was the location. it is right beside the FES train station and very convenient. it is a very dated property with a beautiful garden. our room was overlooking the garden Old property, with much needed renovation. Despite all, the room was passable and clean enough. Good breakfast.
This hotel was not highly rated. So, we didn't expect much. our main reason for booking this hotel was the location. it is right beside the FES train station and very convenient. it is a very dated property with a beautiful garden. our room was overlooking the garden Old property, with much needed renovation. Despite all, the room was passable and clean enough. Good breakfast.
4
Anders
20 Oct 2025
·
Stayed 2 nights
You gets what pay for. Old hotel, bad bed, low service by reception and lot of noise duing the night.
You gets what pay for. Old hotel, bad bed, low service by reception and lot of noise duing the night.
4
Tabish
6 Mar 2025
·
Stayed 8 nights
I stayed at this hotel for eight days. I had prepaid; otherwise, I would have left earlier. I had to change rooms three times. I planned to leave on a weekend, but the staff informed me that they were unable to process cancellations until Monday, forcing me to stay additional nights despite my discomfort. When I first checked in, I was not given the double bed with a balcony that I had booked. The second room had a strong paint smell. The third room finally matched my booking—a double bed with a balcony—but had a musty air conditioning smell. The main issue was the noise. The neighbors played loud music at 1:30 AM. The nearby train station, rather than being convenient, was disruptive due to frequent train horns sounding late into the night. The roads were extremely noisy as well. I had to attempt sleeping with earbuds and bulky noise-canceling headphones, yet I still couldn’t get more than four hours of rest per night. Adding to the disturbance, I could hear dogs fighting outside at midnight, further contributing to the already overwhelming noise levels. I had a second booking for additional guests but decided to cancel it and switch to an Airbnb. This was a much better decision, as I was finally able to sleep and found it to be a better overall experience. On a positive note, the shower was good, though the first room I was given had a cracked showerhead. Cleanliness was acceptable, and the staff was generally good. However, due to the noise the overall is poor.
I stayed at this hotel for eight days. I had prepaid; otherwise, I would have left earlier. I had to change rooms three times. I planned to leave on a weekend, but the staff informed me that they were unable to process cancellations until Monday, forcing me to stay additional nights despite my discomfort. When I first checked in, I was not given the double bed with a balcony that I had booked. The second room had a strong paint smell. The third room finally matched my booking—a double bed with a balcony—but had a musty air conditioning smell. The main issue was the noise. The neighbors played loud music at 1:30 AM. The nearby train station, rather than being convenient, was disruptive due to frequent train horns sounding late into the night. The roads were extremely noisy as well. I had to attempt sleeping with earbuds and bulky noise-canceling headphones, yet I still couldn’t get more than four hours of rest per night. Adding to the disturbance, I could hear dogs fighting outside at midnight, further contributing to the already overwhelming noise levels. I had a second booking for additional guests but decided to cancel it and switch to an Airbnb. This was a much better decision, as I was finally able to sleep and found it to be a better overall experience. On a positive note, the shower was good, though the first room I was given had a cracked showerhead. Cleanliness was acceptable, and the staff was generally good. However, due to the noise the overall is poor.
8
Teresita Vilma
14 Oct 2025
·
Stayed 2 nights
Need resurface bathroom n aircon is not working property when we were given a room, i complain to the front desk regarding the aircon and just lies that the temperature are all the same setting it was hot, all around the hotel i called the following day n talk to different front desk person n he had someone chks it and he change our room n it a good air-conditioning 👍 i use Ibis in UK, ibis Tangier and now in Fez
Need resurface bathroom n aircon is not working property when we were given a room, i complain to the front desk regarding the aircon and just lies that the temperature are all the same setting it was hot, all around the hotel i called the following day n talk to different front desk person n he had someone chks it and he change our room n it a good air-conditioning 👍 i use Ibis in UK, ibis Tangier and now in Fez
6
cesar
20 Jan 2026
·
Stayed 3 nights
Quarto muito pequeno
Quarto muito pequeno
10
Cristina
8 Jun 2025
·
Stayed 1 night
The room was very noisy due to poor sound insulation from the window – you could hear a lot from outside. The bed was hard but okay, it worked. I was going to swim and asked for two towels – one for me and one for my dad – but they said they only had one left, and then they ran out of towels. The one I got felt a bit damp, like it might have already been used, which wasn’t very pleasant.
The room was very noisy due to poor sound insulation from the window – you could hear a lot from outside. The bed was hard but okay, it worked. I was going to swim and asked for two towels – one for me and one for my dad – but they said they only had one left, and then they ran out of towels. The one I got felt a bit damp, like it might have already been used, which wasn’t very pleasant.
6
ANDREW
14 Nov 2025
·
Stayed 3 nights
Rooms need updating and air conditioning not very good. Great location.
Rooms need updating and air conditioning not very good. Great location.
8
Jamal
17 Aug 2025
·
Stayed 3 nights
De bedden lagen echt top, deze waren volgens mij vrij nieuw. Verder wat kleine kamers, maar prima voor een paar dagen. Mooi zwembad. En jammer dat de helft van de menu kaart er niet was/is. Geen voorgerechten en toetjes en heel beperkt eten.
De bedden lagen echt top, deze waren volgens mij vrij nieuw. Verder wat kleine kamers, maar prima voor een paar dagen. Mooi zwembad. En jammer dat de helft van de menu kaart er niet was/is. Geen voorgerechten en toetjes en heel beperkt eten.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Many guests found the staff friendly and helpful, with smooth check-ins and thoughtful assistance; however, recurring reports cite rude or unresponsive reception and inconsistent problem resolution.
Related guest reviews
2
Maria Socorro
19 Oct 2025
·
Stayed 1 night
Disappointing Stay The room was dirty, the air conditioning didn’t work, and the shower temperature kept fluctuating. When I reported these issues, the staff didn’t even offer an apology or attempt to make things right. It’s clear the room wasn’t properly prepared for guests. The only positive aspect is its convenient location near the train station, but unfortunately, that’s not enough to make up for the poor experience.
Disappointing Stay The room was dirty, the air conditioning didn’t work, and the shower temperature kept fluctuating. When I reported these issues, the staff didn’t even offer an apology or attempt to make things right. It’s clear the room wasn’t properly prepared for guests. The only positive aspect is its convenient location near the train station, but unfortunately, that’s not enough to make up for the poor experience.
2
Aboubakre
5 Aug 2025
·
Stayed 4 nights
Upon arrival, we requested a mini fridge for my mother, who requires proper storage for her medications to maintain their effectiveness. To our disappointment, the hotel was unable to provide this basic and essential accommodation. Despite explaining the importance of this request due to medical reasons, the response we received from the staff was not only unhelpful but also unprofessional and rude. Their attitude was dismissive, and the service felt cheap and careless. Given the seriousness of the situation and the lack of empathy and support from the hotel staff, we were left with no choice but to check out early and urgently find alternative accommodation at a nearby hotel that was able to meet our needs. This experience was distressing, unacceptable, and not at all reflective of the standards one should expect from a reputed hotel chain. I will not be recommending Ibis Hotel to anyone in the future, and I hope this feedback prompts serious reflection and improvement in your customer service and medical accommodation policies.
Upon arrival, we requested a mini fridge for my mother, who requires proper storage for her medications to maintain their effectiveness. To our disappointment, the hotel was unable to provide this basic and essential accommodation. Despite explaining the importance of this request due to medical reasons, the response we received from the staff was not only unhelpful but also unprofessional and rude. Their attitude was dismissive, and the service felt cheap and careless. Given the seriousness of the situation and the lack of empathy and support from the hotel staff, we were left with no choice but to check out early and urgently find alternative accommodation at a nearby hotel that was able to meet our needs. This experience was distressing, unacceptable, and not at all reflective of the standards one should expect from a reputed hotel chain. I will not be recommending Ibis Hotel to anyone in the future, and I hope this feedback prompts serious reflection and improvement in your customer service and medical accommodation policies.
2
Miriam Vanessa
23 Nov 2025
·
Stayed 1 night
Im very sad about this Hotel the people that work there are very unfriendly and dont welcome you there 😢 . Especially the one Female at the Desk when we arrived was very arrogant and didnt was friendly at all i will not come back to this Hotel ever again !!!!
Im very sad about this Hotel the people that work there are very unfriendly and dont welcome you there 😢 . Especially the one Female at the Desk when we arrived was very arrogant and didnt was friendly at all i will not come back to this Hotel ever again !!!!
8
Marie-Josèphe
22 Sept 2025
·
Stayed 12 nights
Hotel bien placé tout près de la gare de Fes et à proximité d la ville nouvelle. Les chambres sont correctes , les lits confortables. Le personnel est souriant et toujours prêt à répondre à nos demandes.
Hotel bien placé tout près de la gare de Fes et à proximité d la ville nouvelle. Les chambres sont correctes , les lits confortables. Le personnel est souriant et toujours prêt à répondre à nos demandes.
10
Mohibur
29 Mar 2025
·
Stayed 1 night
I arrived late at night trains were delayed. On arrival the system was down but every care was taken to accommodate me whilst they got things back up and running. Suhur was only served until 2 am and no hot drinks but reception staff could see how tired I was and made arrangements for suhur to be served at 3am with hot morrocan tea. It the little things that set apart great customer service. I was really happy and amazed at the service that an offered. .
I arrived late at night trains were delayed. On arrival the system was down but every care was taken to accommodate me whilst they got things back up and running. Suhur was only served until 2 am and no hot drinks but reception staff could see how tired I was and made arrangements for suhur to be served at 3am with hot morrocan tea. It the little things that set apart great customer service. I was really happy and amazed at the service that an offered. .
2
R Lalit
27 May 2025
·
Stayed 1 night
I had an extremely disappointing and frustrating one-night stay at I bis Fes, and I would strongly advise against booking this hotel. Despite having a prepaid reservation online, the hotel reception insisted that no payment had been made and demanded full payment again at check-in. I showed them my payment confirmation along with the deducted amount from my bank, yet they continued to treat me like I was trying to cheat them — making me feel like a low-level tourist who couldn’t afford to pay. Completely unprofessional behavior. Unfortunately, the nightmare didn’t stop there. The air conditioner didn’t cool at all — it just blew warm air, and with Morocco’s heat at this time of year, the room was unbearable. I complained three times, went back and forth with the reception, and after over an hour, they finally sent a maintenance person who didn’t speak English. He simply checked the unit and said, “It’s working” — apparently, blowing air equals working AC in their standards. No attempt was made to fix the issue or offer a different room. To top it off, the room itself was a disaster — no towels, no tissue box, no water bottles provided. The room was so small I could barely move around. This was a pathetic and frustrating experience from start to finish. I will never book an I bis hotel again and urge others to avoid this location entirely.
I had an extremely disappointing and frustrating one-night stay at I bis Fes, and I would strongly advise against booking this hotel. Despite having a prepaid reservation online, the hotel reception insisted that no payment had been made and demanded full payment again at check-in. I showed them my payment confirmation along with the deducted amount from my bank, yet they continued to treat me like I was trying to cheat them — making me feel like a low-level tourist who couldn’t afford to pay. Completely unprofessional behavior. Unfortunately, the nightmare didn’t stop there. The air conditioner didn’t cool at all — it just blew warm air, and with Morocco’s heat at this time of year, the room was unbearable. I complained three times, went back and forth with the reception, and after over an hour, they finally sent a maintenance person who didn’t speak English. He simply checked the unit and said, “It’s working” — apparently, blowing air equals working AC in their standards. No attempt was made to fix the issue or offer a different room. To top it off, the room itself was a disaster — no towels, no tissue box, no water bottles provided. The room was so small I could barely move around. This was a pathetic and frustrating experience from start to finish. I will never book an I bis hotel again and urge others to avoid this location entirely.
8
Thomas Keith
11 May 2023
·
Stayed 6 nights
The reception staff especially Ahmed, were great and tried their best in English. The location of the IBIS was good, beside central station. The rooms were basic but comfortable, but by far the best things about the hotel were pool and gardens. However, the pool toilets and showers were filthy... I was not impressed by the food at the IBIS, infact, I went to Snack Brahim TIF AWIN most days. (out the Ibis door, turn to your left and straight across the road, orange building.) Would I stay again? Yes...
The reception staff especially Ahmed, were great and tried their best in English. The location of the IBIS was good, beside central station. The rooms were basic but comfortable, but by far the best things about the hotel were pool and gardens. However, the pool toilets and showers were filthy... I was not impressed by the food at the IBIS, infact, I went to Snack Brahim TIF AWIN most days. (out the Ibis door, turn to your left and straight across the road, orange building.) Would I stay again? Yes...
10
Tabish
24 Nov 2024
·
Stayed 4 nights
Hotel room was a twin room and was absolutely fine. Clean beds, floor, great location with train station and taxi stand. Pool area very relaxing. Plenty of food options for cheap nearby. Check in was simple. Decent price. Would be using it again in future for any trips to Fes. Only small issue would be nice to have few more sockets for electronics but not a big deal at all.
Hotel room was a twin room and was absolutely fine. Clean beds, floor, great location with train station and taxi stand. Pool area very relaxing. Plenty of food options for cheap nearby. Check in was simple. Decent price. Would be using it again in future for any trips to Fes. Only small issue would be nice to have few more sockets for electronics but not a big deal at all.
6
Jasmine
17 Mar 2023
·
This hotel has 3 stars since it has a swimming pool, and large landscaped gardens. The gardens are well maintained, so it is unfortunate that the internal of the hotel is not maintained to same standard. The website advertises a front desk safe, but there is not one. A very unhelpful reception told us valuables would be OK left in room. Reception staff were indifferent to guests, no acknowledgement when passing through and talking to each other when dealing with any guest queries. No hand towels in the room, air con not reacting to thermostat adjustment, hot water in bathroom fluctuates when several guests using at same time. Breakfast reasonable continental, catering not quick to replenish. Hotel location is good, just by rail station, and 15 min walk to Hassan 2 avenue and walkable to the large shopping centre. Good eateries on the way and a food court in shopping centre. Hassan 2 avenue busy after dark, as it is a popular place of locals to mingle and socialise. Walkable to the souk and medina, GPS not accurate in the narrow 9000 alleyways and you can easily be in a parallel alleyway leading to a dead end. Beware scams in the souk especially fake guides who will want to show you the tanneries for free. We felt safe in and around the hotel and the souk. To conclude this hotel needs to improve the internal standards and facilities to fully justify a 3 star rating. Without the pool and garden, Ibis would be mid 2 star.
This hotel has 3 stars since it has a swimming pool, and large landscaped gardens. The gardens are well maintained, so it is unfortunate that the internal of the hotel is not maintained to same standard. The website advertises a front desk safe, but there is not one. A very unhelpful reception told us valuables would be OK left in room. Reception staff were indifferent to guests, no acknowledgement when passing through and talking to each other when dealing with any guest queries. No hand towels in the room, air con not reacting to thermostat adjustment, hot water in bathroom fluctuates when several guests using at same time. Breakfast reasonable continental, catering not quick to replenish. Hotel location is good, just by rail station, and 15 min walk to Hassan 2 avenue and walkable to the large shopping centre. Good eateries on the way and a food court in shopping centre. Hassan 2 avenue busy after dark, as it is a popular place of locals to mingle and socialise. Walkable to the souk and medina, GPS not accurate in the narrow 9000 alleyways and you can easily be in a parallel alleyway leading to a dead end. Beware scams in the souk especially fake guides who will want to show you the tanneries for free. We felt safe in and around the hotel and the souk. To conclude this hotel needs to improve the internal standards and facilities to fully justify a 3 star rating. Without the pool and garden, Ibis would be mid 2 star.
8
Carol
14 Feb 2026
·
Stayed 4 nights
Yes, the staff were most helpful and the room was very clean.
Yes, the staff were most helpful and the room was very clean.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Extremely convenient beside the train station with plentiful taxis and easy transit, though walking to the medina is longer. Several guests noted area grittiness and traffic or train noise.
Related guest reviews
10
Vimal
28 Sept 2025
·
Stayed 1 night
This hotel is right outside the train station and is very convenient for a short stay. The rooms were nice and the bathroom was spacious.
This hotel is right outside the train station and is very convenient for a short stay. The rooms were nice and the bathroom was spacious.
4
tareq
9 Apr 2025
·
Stayed 1 night
The property is located near the train station, so noisy and too much traffic, not enough parking and unsafe , hotel amenities are very limited , staff is wonderful rooms are clean , breakfast is very poor quality and also very limited , boiled eggs were ice cold
The property is located near the train station, so noisy and too much traffic, not enough parking and unsafe , hotel amenities are very limited , staff is wonderful rooms are clean , breakfast is very poor quality and also very limited , boiled eggs were ice cold
8
Rosemary
27 Apr 2025
·
Stayed 6 nights
Dated property but good for the price, all amenities as advertised. Well kept terrace and pool area. Breakfast buffet had sufficient choices, nothing fancy. Located next to train station with plenty of taxi availability. 5 minute taxi ride to the old medina. Restaurant and housekeeping staff were friendly and helpful. Surrounding area a little gritty, but has some good low cost cafes.
Dated property but good for the price, all amenities as advertised. Well kept terrace and pool area. Breakfast buffet had sufficient choices, nothing fancy. Located next to train station with plenty of taxi availability. 5 minute taxi ride to the old medina. Restaurant and housekeeping staff were friendly and helpful. Surrounding area a little gritty, but has some good low cost cafes.
8
Georgia
7 Nov 2024
·
Stayed 2 nights
Convienient spot next to the train station and always plenty of taxis. But the walking area around the hotel wasnt the nicest. Dirty and not the most safe. Hotel itself was nice. Easy check in/check out and pool was clean.
Convienient spot next to the train station and always plenty of taxis. But the walking area around the hotel wasnt the nicest. Dirty and not the most safe. Hotel itself was nice. Easy check in/check out and pool was clean.
8
James
7 Jul 2025
·
Stayed 1 night
Clean and great spot if taking a train in or out of fes
Clean and great spot if taking a train in or out of fes
10
MOENO
15 May 2024
·
Stayed 1 night
駅前でとても交通の便がいいです。
駅前でとても交通の便がいいです。
8
keiichiro
27 Dec 2022
·
Stayed 1 night
Fez駅前にあるホテルです。 早朝や深夜の列車利用に便利でした。
Fez駅前にあるホテルです。 早朝や深夜の列車利用に便利でした。
8
Anthony
1 Jun 2024
·
Stayed 3 nights
Reasonably nice budget hotel very conveniently located adjacent to train station
Reasonably nice budget hotel very conveniently located adjacent to train station
8
RICARDO
29 Sept 2025
·
Stayed 1 night
Fácil de llegar. Al lado de la estación de tren de Fes. Un poco lejos del Old Town si vas caminando.
Fácil de llegar. Al lado de la estación de tren de Fes. Un poco lejos del Old Town si vas caminando.
8
DENIS CARVALHO
26 Jan 2025
·
Stayed 1 night
The staff was very helpful Close to the station but far from the Medina.
The staff was very helpful Close to the station but far from the Medina.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is mixed, ranging from generous and good to poor quality or limited variety; several guests also found the restaurant menu incomplete or underwhelming.
Related guest reviews
4
tareq
9 Apr 2025
·
Stayed 1 night
The property is located near the train station, so noisy and too much traffic, not enough parking and unsafe , hotel amenities are very limited , staff is wonderful rooms are clean , breakfast is very poor quality and also very limited , boiled eggs were ice cold
The property is located near the train station, so noisy and too much traffic, not enough parking and unsafe , hotel amenities are very limited , staff is wonderful rooms are clean , breakfast is very poor quality and also very limited , boiled eggs were ice cold
8
Rosemary
27 Apr 2025
·
Stayed 6 nights
Dated property but good for the price, all amenities as advertised. Well kept terrace and pool area. Breakfast buffet had sufficient choices, nothing fancy. Located next to train station with plenty of taxi availability. 5 minute taxi ride to the old medina. Restaurant and housekeeping staff were friendly and helpful. Surrounding area a little gritty, but has some good low cost cafes.
Dated property but good for the price, all amenities as advertised. Well kept terrace and pool area. Breakfast buffet had sufficient choices, nothing fancy. Located next to train station with plenty of taxi availability. 5 minute taxi ride to the old medina. Restaurant and housekeeping staff were friendly and helpful. Surrounding area a little gritty, but has some good low cost cafes.
8
Luigi
22 Oct 2024
·
Stayed 3 nights
Buon hotel accanto alla Stazione ferroviaria, ottima colazione, camere pulite, personale veramente gentile e disponibile. Abbiamo avuto un ottimo soggiorno!
Buon hotel accanto alla Stazione ferroviaria, ottima colazione, camere pulite, personale veramente gentile e disponibile. Abbiamo avuto un ottimo soggiorno!
8
Hélène
4 Jun 2024
·
Stayed 1 night
Beau sejour, près de la gare de train, très bon déjeuner,
Beau sejour, près de la gare de train, très bon déjeuner,
10
Mamadou
30 Sept 2022
·
Stayed 3 nights
The bread was the highlight, the bread "baguette" was one of the best I have eaten outside of France. Being close to the train station was perfect. Carrefour is not very far (walking distance). Will stay there next time
The bread was the highlight, the bread "baguette" was one of the best I have eaten outside of France. Being close to the train station was perfect. Carrefour is not very far (walking distance). Will stay there next time
10
Daniel
3 May 2023
·
Stayed 3 nights
Es un lugar muy acogedor y agradable, siento que el desayuno no tuviese más cosas para comer, había poca variedad, todo lo demás excelente, los empleados maravillosos
Es un lugar muy acogedor y agradable, siento que el desayuno no tuviese más cosas para comer, había poca variedad, todo lo demás excelente, los empleados maravillosos
6
Khalid
20 Aug 2024
·
Stayed 1 night
Im groß und ganzen ok aber kenne bessere Ibis Hotels , Seife im Bad war leer , das Frühstück war mittelmäßig und alles nicht so frisch , besser man frühstückt draußen
Im groß und ganzen ok aber kenne bessere Ibis Hotels , Seife im Bad war leer , das Frühstück war mittelmäßig und alles nicht so frisch , besser man frühstückt draußen
8
Thomas Keith
11 May 2023
·
Stayed 6 nights
The reception staff especially Ahmed, were great and tried their best in English. The location of the IBIS was good, beside central station. The rooms were basic but comfortable, but by far the best things about the hotel were pool and gardens. However, the pool toilets and showers were filthy... I was not impressed by the food at the IBIS, infact, I went to Snack Brahim TIF AWIN most days. (out the Ibis door, turn to your left and straight across the road, orange building.) Would I stay again? Yes...
The reception staff especially Ahmed, were great and tried their best in English. The location of the IBIS was good, beside central station. The rooms were basic but comfortable, but by far the best things about the hotel were pool and gardens. However, the pool toilets and showers were filthy... I was not impressed by the food at the IBIS, infact, I went to Snack Brahim TIF AWIN most days. (out the Ibis door, turn to your left and straight across the road, orange building.) Would I stay again? Yes...
10
Nadia
14 Sept 2025
·
Stayed 7 nights
Petit déjeuner très copieux rien à dire personnel au top Nora au top tout pour satisfaire la clientèle toutes l’équipe au top
Petit déjeuner très copieux rien à dire personnel au top Nora au top tout pour satisfaire la clientèle toutes l’équipe au top
8
Jamal
17 Aug 2025
·
Stayed 3 nights
De bedden lagen echt top, deze waren volgens mij vrij nieuw. Verder wat kleine kamers, maar prima voor een paar dagen. Mooi zwembad. En jammer dat de helft van de menu kaart er niet was/is. Geen voorgerechten en toetjes en heel beperkt eten.
De bedden lagen echt top, deze waren volgens mij vrij nieuw. Verder wat kleine kamers, maar prima voor een paar dagen. Mooi zwembad. En jammer dat de helft van de menu kaart er niet was/is. Geen voorgerechten en toetjes en heel beperkt eten.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Ibrahima
21 Feb 2023
·
Stayed 4 nights
Very good
Very good
FAQs about Ibis Fes
Is parking available at the property?
Self parking is available on-site for a fee of MAD 10 per night. Parking is limited, and reservations are not required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately MAD 72 per person.
Are pets allowed at the property?
Pets are allowed at the property for a fee of MAD 100 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
What is the location of the property in relation to key landmarks?
The hotel is located in the heart of Fes, within a 5-minute drive of Borj Fez Mall and Royal Palace. It is approximately 1 mile from the Jewish Cemetery and Rue des Mérinides.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours are not specified.
What are the policies for guests staying with children?
Children are allowed at the property, and those under 12 years of age can stay for free.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of MAD 120 per night. Availability is subject to confirmation, and advance request is recommended.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-08: NO DATA
- 2026-10-09: 59.84135408433533USD
- 2026-10-10: 60.804268811306USD
- 2026-10-11: 61.73973441027451USD
- 2026-10-12: 57.91036964400864USD
- 2026-10-13: 57.97158457347107USD
- 2026-10-14: 59.874064971431736USD
- 2026-10-15: 60.03621000715638USD
- 2026-10-16: 60.46952782711029USD
- 2026-10-17: 60.94168955855942USD
- 2026-10-18: 60.39393702012253USD
- 2026-10-19: 60.94168955855942USD
- 2026-10-20: 60.23196709164048USD
- 2026-10-21: 60.94168955855942USD
- 2026-10-22: 60.23196709164048USD
- 2026-10-23: 60.804268811306USD
- 2026-10-24: 60.901449060031894USD
- 2026-10-25: 57.83477883702088USD
- 2026-10-26: 60.94168955855942USD
- 2026-10-27: 59.40051092385865USD
- 2026-10-28: 57.83477883702088USD
- 2026-10-29: 59.732531339431766USD
- 2026-10-30: 60.39393702012253USD
- 2026-10-31: 59.732531339431766USD
- 2026-11-01: 48.59158074269486USD
- 2026-11-02: 53.68672743106843USD
- 2026-11-03: 53.68672743106843USD
- 2026-11-04: 52.74886585251236USD
- 2026-11-05: 52.74886585251236USD
- 2026-11-06: 45.222602813541414USD
- 2026-11-07: 53.68672743106843USD
- 2026-11-08: 52.74886585251236USD
- 2026-11-09: 53.68672743106843USD
- 2026-11-10: 52.74886585251236USD
- 2026-11-11: 52.74886585251236USD
- 2026-11-12: 53.68672743106843USD
- 2026-11-13: 53.57790468616486USD
- 2026-11-14: 53.68672743106843USD
- 2026-11-15: 53.68672743106843USD
- 2026-11-16: 53.68672743106843USD
- 2026-11-17: 53.68672743106843USD
- 2026-11-18: 44.43430417469406USD
- 2026-11-19: 53.57790468616486USD
- 2026-11-20: 53.57790468616486USD
- 2026-11-21: 53.68672743106843USD
- 2026-11-22: 53.65590428546524USD
- 2026-11-23: 52.74886585251236USD
- 2026-11-24: 52.74886585251236USD
- 2026-11-25: 53.68672743106843USD
- 2026-11-26: 53.68672743106843USD
- 2026-11-27: 52.74886585251236USD
- 2026-11-28: 53.68672743106843USD
- 2026-11-29: 53.68672743106843USD
- 2026-11-30: 53.68672743106843USD
- 2026-12-01: 49.91414439139176USD
- 2026-12-02: 48.59158074269486USD
- 2026-12-03: 48.59158074269486USD
- 2026-12-04: 51.20794347231293USD
- 2026-12-05: 49.769044550914764USD
- 2026-12-06: 50.04715329031372USD
- 2026-12-07: 49.57557667330933USD
- 2026-12-08: 49.56349000266266USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The photos in this description reflect the brand standard and are provided for illustrative purposes only.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
- Fee for buffet breakfast: approximately MAD 72 per person
- Self parking fee: MAD 10 per night
- Pet fee: MAD 100 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: MAD 120.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Banquet facilities
Services
Business centre
Banquet facilities
Currency exchange
Safe-deposit box
Self laundry
24-Hour Front Desk
Parking
Parking
Parking (Limited)
Internet
Free wi-fi
Activities
Swimming pool
Garden
Pool outdoor
Pool (Seasonal Outdoor)
Terrace
General
Restaurant
Non-smoking rooms
Family room