Name: Fes Marriott Hotel Jnan Palace
Address: Avenue Ahmed Chaouki, Ville Nouvelle, Fes, Fès, Morocco, Fes, Fès-Meknès, MA
Price range: US$160–US$265 per night
Rating: 8.38

What guests think

At Fes Marriott Hotel Jnan Palace, travelers praise the beautiful grounds, big pool, multiple on site restaurants, and friendly staff, while noting rooms can feel dated and occasional maintenance issues or renovations may affect comfort.

Cleanliness is generally strong, though a few guests reported dirty linens or unclean bathrooms on arrival that were resolved after contacting the front desk. The location is in a quiet, modern part of Fes with easy taxi access to the Medina and nearby spots. Expect a comfortable, full-service stay with occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests highlight the large pool, multiple on-site restaurants, spa/hammam, and a solid gym. Several reviews note ongoing renovations that caused noise or limited access in some areas.

Related guest reviews

10

Nora J

10 Jun 2025

·

Stayed 2 nights

we enjoyed our stay- the pool was beautiful and dining options were great- we especially loved the moroccan restaurant thank-you to all of the kind staff. They even delivered a special cake to our room wishing us a happy wedding anniversary.

10

ser

31 May 2025

·

Stayed 2 nights

Fantastic rooms, great pool, good food and excellent service.

8

Marco

7 Nov 2024

·

Stayed 3 nights

This was a very enjoyable stay. Hotel offered a variety of restaurants so you didn't need to leave for dinner. Pool was very nice and there was plenty to do on the hotel grounds. Staff were exceptional

8

Sheila

15 May 2025

·

Stayed 2 nights

Loved the pool and balcony/ patio area in our room. Large room. They have plans to update the rooms by December 2025.The convenience of a spa, specialty restaurants and specialty lounges was also very nice. Food was good😊

10

khalil

7 Sept 2025

·

Stayed 2 nights

Very nice and beautiful hotel excellent service with 3 different restaurants and very good spa and hammam facilities. We enjoyed our time there tremendously.

6

Steven

5 Jun 2023

·

Stayed 2 nights

Staff did their very best, and the restaurant food was always good, but am pretty disappointed that no one bothered to mention the hotel is undergoing major renovations. The front lobby, pool and other areas were all being re-tiled, which meant circular saws cutting ceramics from 9am until sundown. I would have expected Expedia to advise of this in the booking process! Will be a great hotel when it’s finished, but guests should probably be told ahead of time…

10

JODI

20 Jul 2024

·

Stayed 2 nights

Great room. Excellent pool. Outstanding breakfast ( as expected from a Marriott).

6

Lori

15 Jun 2023

·

Stayed 2 nights

They are doing a major renovation around the ground.

10

Omar

25 Jul 2024

·

Stayed 3 nights

Very friendly staff from the guys at reception to the staff in the gym. Great facilities

10

Paul

26 Apr 2023

·

Stayed 8 nights

Our 8 night stay here was truly wonderful. The staff were always pleasant and so helpful. The amenities were spectacular especially the gym, pool and the to restaurants (Eat & Moroccan). I would recommend this hotel to anyone who wants a wonderful stay in a safe and quiet area but still within walking distance of many things to do or a short cab ride to the old city and museums.

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Cleanliness

Housekeeping is generally praised and rooms are often described as very clean. A few guests reported arrival issues like dirty linens, unclean bathrooms, or ants, typically resolved after reporting.

Related guest reviews

6

Mohammed

28 Mar 2024

·

Stayed 13 nights

I have been with them for one month and I did not find any promotion from them, any interest in the clean bed, they were late in making it, and the hospitality is poor.

8

Lauren

28 Apr 2025

·

Stayed 3 nights

Overall we had a nice stay. The staff were always so friendly and eager to help. We did have to have our beds remade on arrival due to dirty bedding. The property and rooms do seem somewhat “run down” and could use a facelift and a good clean. That being said, we would absolutely stay here again.

10

Marya

10 Aug 2025

·

Stayed 5 nights

Pour la 4 ème fois nous avons décider de séjourner au Marriott et comme d'habitude ce fût une expérience incroyable. L'hôtel est très bien situé il est d'une propreté incroyable et l'odeur à l'entrée et envoûtante.

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8

bryan

26 Jan 2026

·

Stayed 2 nights

Great experience. Staff super accommodating. Everyone smiling and happy. Only negative thing, a lots of ants. Biten all over.

10

Abdellah

17 Sept 2025

·

Stayed 2 nights

J’ai adoré mon séjour de 2 nuits en compagnie de ma famille. Nous avons réservé 3 chambres. Les chambres étaient très propres avec des lits King confortables. Le service d’entretien effectué par Mme Fouzia Lekhal était impeccable. Le personnel était très amical et serviable. L’hôtel est bien situé près de tous les attraits touristiques de la ville spirituelle de Fès. C’est mon deuxième séjour dans cet hôtel et je reviendrai InchaALLAH,

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10

paul

10 Oct 2025

·

Stayed 2 nights

lovely accommodations. everything clean. many restaurants with different cuisines. no complaints at all

8

Sarah

2 Apr 2025

·

Stayed 1 night

This was a nice play to stay after two nights in the desert. The hotel seemed a little dated, but it was clean and the rooms were big and the beds were comfortable. The pool was nice, but cold in March

10

Hanane

13 Nov 2025

·

Stayed 1 night

The staff and cleanliness of the room

10

Anum

25 Nov 2025

·

Stayed 3 nights

The hotel is absolutely beautiful, very well maintained and comfortable. The staff is also very helpful and kind. Everyone we spoke to was very professional and always ready to assist. We tried two restaurants. The Spanish restaurant and French restaurant. Both were delicious with attentive waiters. When we first checked in the bathroom floors had not been cleaned and we found stains on our bed sheets, when we told the front desk, they took care of it right away. Second, our laundry was not returned until we asked, but again when we told front desk, they were very apologetic and brought it right away. Last, we got a call the morning we were leaving saying a taxi picked up a friend of ours from the airport, however, we ordered a taxi to the train station that morning, again this was sorted out but definitely some back and forth with a few things at the hotel. Overall, good experience and helpful staff.

10

Mohammad

9 Jan 2023

·

Stayed 19,360 nights

We had a positive experience at the Marriott Hotel Jnan Palace overall! the hotel is clean and safe, and that the rooms and pool area are both high quality. It's a bit of a drawback that the prices for food are expensive, I would recommend it over the Fes Ryads

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Rooms

Rooms are usually spacious and comfortable, though decor feels dated in places. Multiple reviews mention maintenance issues (weak or broken A/C, plumbing/shower problems) and mixed mattress comfort; one duplex unit felt damp.

Related guest reviews

8

maria f v

4 Nov 2025

·

Stayed 2 nights

Quarto bem amplo, cama baatante confortável. Ótimo café da manhã.

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8

PIERRE

1 Feb 2023

·

Stayed 3 nights

Hotel accueillant, chambres spacieuses et confortables. La literie (matelas) aurait cependant besoin d'être retournée pour éviter bosses et creux du lit. Les chambres pourraient être mieux insonorisées. Bon petit-déjeuner.

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10

Minghui

20 Mar 2025

·

Stayed 1 night

Nice and big hotel, unfortunately it is under renovation, the front entrance and pass way are covered by metal fence. Lobby is spacious, rooms are little bit dated, shower head doesn’t work well. Breakfast was not what we expected, but at least they have omelette and coffee, selections of bread.

10

rajwinder

8 Jan 2024

·

Stayed 1 night

Nice hotel good onsite restaurants . Mattresses could be little better

8

Mounia

11 Jul 2024

·

Stayed 3 nights

The hotel itself was beautiful. The reception area was stunning and the rooms were spacious and comfortable. The only gripe is that the staff take too long to comply with requests for example the restaurant did not open for breakfast at 6am. We made a fuss and they let us in at 6:10am because we had a flight to catch and were leaving at 6:30am. The reception staff were really great and the bell boys. They deserve a special mention because they were excellent. It was a fantastic hotel and I would return. The Moroccan restaurant on site is definitely worth a visit. The food is out of this world amazing.

10

Omar

21 Jan 2024

·

Stayed 1 night

Great staff. Great facilities. Great location. Just rooms need updating. But still in good condition,

2

Shirin

22 Oct 2025

·

Stayed 2 nights

I booked a superior duplex room but their idea of a duplex is a bedroom in the basement. It was damp and smelly. I asked for a room change but they did not have any to offer. I asked for downgrade and they did not offer any.

6

chealseoung

23 Jun 2023

·

Stayed 2 nights

유명 관광자와 거리가 있어 차로 아동해야 합니다. 다만 호탤은 안전한 자역애 있습니다. 주차는 공감이 넓어 셀프주차 편안합니다..호텔부지가 넓어 쾌적합니다. 다만조식은 메라어트 수준은 아닙니다. 조식은 많은 종류에 비해 잘이 떨어졌고 룸은 낡고 욕실도 개선이 필요합니다. 컨시어저 문의해서 개인 데이투어 했는데 300Mad 로 저렴하나 카펫 가죽재품등 매장을 방문해서 좀 부담스러웠습니다.

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8

Sarah

2 Apr 2025

·

Stayed 1 night

This was a nice play to stay after two nights in the desert. The hotel seemed a little dated, but it was clean and the rooms were big and the beds were comfortable. The pool was nice, but cold in March

6

Hasnain

9 Apr 2025

·

Stayed 4 nights

Our room AC was not working so called the front desk at night. Technician came and did something and told us give it an hour. We waited more than an our but AC never started. Called again and sent some other tech guy. According to this guy our AC is broken. It was already 1:30 AM. We were tolled to move to another room with all our luggage. AC in the other room was poor too. Didn’t have any other option but to pack and move to other room. No one called the next day to apologize for the inconvenience caused to us on our first night after a long flight from US. We should not be charged for the first night.

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Service

Service is frequently warm and accommodating, with staff often going the extra mile. Still, some guests faced slow or unhelpful front-desk interactions, check-in/payment hiccups, taxi mix-ups, or limited follow-up on issues.

Related guest reviews

10

Joan

10 Apr 2023

·

Stayed 2 nights

The check in process was smooth, hotel staff very helpful- Thank You for opening breakfast 15 mins early to accommodate our request!! I will be back

6

Fu Cheung

27 Nov 2025

·

Stayed 4 nights

The bell boy was very helpful but the other staff; especially those in the lobby and entrance gate was not at all. The entrance gate staff did not help us get a taxi even if we had luggage. The lobby staff members (usually 3) frequently talked among themselves as if their guests were transparent.

10

Afshan

24 Aug 2024

·

Stayed 3 nights

Our stay at The Marriot was amazing. My daughters and I were welcomed warmly by the hotel manager, Hussain, who personally made sure that our stay would be comfortable. All the staff from the restaurant staff, workers around the hotel and even the reception workers were friendly and made sure that we were taken care of. The drivers, Muhammad and Abdul, not only made sure that we arrived at our destinations on time but also walked us to ensure our we didnt get lost. Amin from customer service went out of his way to make sure all our needs were taken care of. When we left it was sad...it was like saying bye to family.

2

Rafael

28 Dec 2022

·

Stayed 1 night

Worst Marriott Ever!! Terrible experience in this location. Had booked a triple room and the couchbed offered was wrecked and the management couldn’t offer any other alternative but to book an additional room. Shower had only luke warm for two days. A/C didn’t work. When requesting a taxi, they recommended us to walk to the street (with luggage) to take a cab otherwise they only had large taxis. Overall not recommended and with so many other alternatives in town it should be avoided!

2

Luis

7 Mar 2025

·

Stayed 2 nights

TERRIBLE ATTENTION SINCE ARRIVAL, reception personnel didn’t help or even care, and when asked to call a supervisor they didn’t do it, then after several visits and very upset, I asked for the email of supervisor and GM, and the response was “why?” And NO, incredible! After a few visits to reception trying to solve our problems seems that reservations didn’t do their job either, they , not only they made me wait, several times, then they have their prayers and they of course all leave. And yes, incredibly, nothing was solved. Not even the printer on the reception worked, Check-out was as-bad, we had to show the reservations and loose more time so we were not overcharged. Anyways, tha hotel needs renovation immediately. Huge pool What a shame, marriott shouldn’t have the brand in that property unless training comes their way.

10

Donna

10 Feb 2023

·

Stayed 3 nights

This is a beautiful hotel and property. The staff were all very kind and helpful, especially Kamal at the Marriott Cafe, which is a lovely spot to unwind after a day of touring. Excellent food and cocktails. My room was not properly prepared for my arrival, as many room amenities were not found, however this was quickly rectified. I am very glad I chose this hotel and, if ever again in Fes, I would definitely stay here again.

10

khalil

7 Sept 2025

·

Stayed 2 nights

Very nice and beautiful hotel excellent service with 3 different restaurants and very good spa and hammam facilities. We enjoyed our time there tremendously.

10

Shawn

18 Aug 2025

·

Stayed 3 nights

The Bed was very comfortable and the Staff was ALL amazing. Everyone would stop to help us. I have not been in a hotel that had such kind and helpful staff!

10

Anum

25 Nov 2025

·

Stayed 3 nights

The hotel is absolutely beautiful, very well maintained and comfortable. The staff is also very helpful and kind. Everyone we spoke to was very professional and always ready to assist. We tried two restaurants. The Spanish restaurant and French restaurant. Both were delicious with attentive waiters. When we first checked in the bathroom floors had not been cleaned and we found stains on our bed sheets, when we told the front desk, they took care of it right away. Second, our laundry was not returned until we asked, but again when we told front desk, they were very apologetic and brought it right away. Last, we got a call the morning we were leaving saying a taxi picked up a friend of ours from the airport, however, we ordered a taxi to the train station that morning, again this was sorted out but definitely some back and forth with a few things at the hotel. Overall, good experience and helpful staff.

4

JUAN ANTONIO

4 Apr 2025

·

Stayed 1 night

They had me waiting 30 minutes for check in by not honoring my ore payment done thru Expedia.

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Location

Quiet setting in the new town with easy taxi access to the Medina and sights in about 5–15 minutes. Some find it a bit removed, but taxis are inexpensive and several places are walkable.

Related guest reviews

10

lina

14 Aug 2024

·

Stayed 1 night

Quite and beautiful site

10

Javier

27 Dec 2022

·

Stayed 3 nights

El hotel está genial, está un poco lejos del centro antiguo pero en taxi son 5 minutos y 5 euros. Dentro del hotel lo tienes todo y muchísima tranquilidad, restaurante de cocina local tieuidimo con espectáculo en directo, cafetería muy bien atendida, con piscina maravillosa… está muy bien. El personal súper amables y entregados por ayudar, bueno esto pasa en todo marruecos, se desviven por ayudarte y siempre con una sonrisa y muy cariñosos. La habitación comodisima y muy limpio todo. Volveré sin ninguna duda

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10

Abdellah

17 Sept 2025

·

Stayed 2 nights

J’ai adoré mon séjour de 2 nuits en compagnie de ma famille. Nous avons réservé 3 chambres. Les chambres étaient très propres avec des lits King confortables. Le service d’entretien effectué par Mme Fouzia Lekhal était impeccable. Le personnel était très amical et serviable. L’hôtel est bien situé près de tous les attraits touristiques de la ville spirituelle de Fès. C’est mon deuxième séjour dans cet hôtel et je reviendrai InchaALLAH,

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6

chealseoung

23 Jun 2023

·

Stayed 2 nights

유명 관광자와 거리가 있어 차로 아동해야 합니다. 다만 호탤은 안전한 자역애 있습니다. 주차는 공감이 넓어 셀프주차 편안합니다..호텔부지가 넓어 쾌적합니다. 다만조식은 메라어트 수준은 아닙니다. 조식은 많은 종류에 비해 잘이 떨어졌고 룸은 낡고 욕실도 개선이 필요합니다. 컨시어저 문의해서 개인 데이투어 했는데 300Mad 로 저렴하나 카펫 가죽재품등 매장을 방문해서 좀 부담스러웠습니다.

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10

Lida

10 Aug 2025

·

Stayed 1 night

Updated and new hotel. About 15 minutes drive to city centre (madina). Friendly and very helpful staffs.

8

arsene

3 Apr 2024

·

Stayed 7 nights

cet hôtel. est très confortable voire luxueux le personnel très attentionné , Le bemol c'est que nous étions pendant le ramadan avec une météo plus que médiocre ,donc l'hôtel était quasi vide ainsi que les 3 restaurants ce qui plombait l'ambiance le petit déjeuner était plus que parfait La chambre cote jardin un peu sombre mais très calme vu la faible fréquentation on aurait peut être pu bénéficier d' un surclassement l'hôtel est un peu isolé dans la ville nouvelle mais pour 1 euro un taxi nous emmène facilement en 5 mn dans la médina et. ses monuments emblématiques pour 100 euros nous avons excursionné à volubilis et Meknes et idem le lendemain vers le moyen atlas Ifrane pour 40 euros un guide de l'hôtel nous a fait visiter FES et sa médina avec une expérience malheureuse chez un marchand de tapis manipulateur et harceleur ou nous avons perdu de l'argent et beaucoup de temps évidemment le guide complice du nom de Hamid que nous ne recommandons pas ,plus préoccupé par sa commission que de nous faire visiter la ville la société Fez Carpet dans la médina est à fuir bref ce voyage reste malgré tout positif

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10

Omar

18 Oct 2024

·

Stayed 1 night

Great hotel. Staff very friendly. Great location. Great amenities.

10

Kelsey

29 Apr 2024

·

Stayed 2 nights

The staff was very nice, the breakfast buffet was really good for 200 MAD. Lots of options, crepe station and egg/ omelet station. The room was nice and big. Would recommend to anyone staying in fes. It’s about a 15 min- 20 MAD taxi to the Medina. There’s a great lounge restaurant called barristo near the hotel, less then 5 mins walk. The hotel also has a few restaurants if you wanted to stay on the resort. The weather wasn’t the hottest in late April so we couldn’t enough the pool but it’s very lovely and lots of seating to enjoy outside.

10

Kevin

13 Dec 2022

·

Stayed 1 night

Very nice place to stay! Taxis are cheap so don’t worry about location to medina!

10

Paul

26 Apr 2023

·

Stayed 8 nights

Our 8 night stay here was truly wonderful. The staff were always pleasant and so helpful. The amenities were spectacular especially the gym, pool and the to restaurants (Eat & Moroccan). I would recommend this hotel to anyone who wants a wonderful stay in a safe and quiet area but still within walking distance of many things to do or a short cab ride to the old city and museums.

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Dining

Multiple on-site restaurants and bars receive strong praise, especially the Moroccan option; breakfast often rates highly with live stations. Feedback varies, with some calling breakfast limited or repetitive, poolside food poor, and prices high.

Related guest reviews

8

Romain

15 Aug 2024

·

Stayed 1 night

standard resort. Very american. Good food for dinner. Room with no charm. Average breakfast buffet

10

ANTONELLA

26 Sept 2025

·

Stayed 4 nights

Struttura molto confortevole. Ristoranti eccezionali .. super consigliata.

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10

Nora J

10 Jun 2025

·

Stayed 2 nights

we enjoyed our stay- the pool was beautiful and dining options were great- we especially loved the moroccan restaurant thank-you to all of the kind staff. They even delivered a special cake to our room wishing us a happy wedding anniversary.

8

MERYEM

29 Aug 2024

·

Stayed 1 night

le service d'hébergement est très correcte chambre piscine très bien. petit déjeuner à ne pas prendre à l'hotél au regard du prix et la qualité et variété de produits proposés. restaurant marocain Jeane FES l'ambiance et le cadre est ok mais les repas sont pas du tout bon. Pareil pour les repas au Bord de la piscine dégueulasse et pas, assez qualitatifs au regard des prix facturés. un des Maitres nageurs parle beaucoup et ça intervient dans les discussions des gens comme ça franchement c'est très dérangeant.

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10

anser

29 Dec 2024

·

Stayed 2 nights

Amazing hotel with multiple restaurants on site , super clean Great breakfast buffet

8

Marco

7 Nov 2024

·

Stayed 3 nights

This was a very enjoyable stay. Hotel offered a variety of restaurants so you didn't need to leave for dinner. Pool was very nice and there was plenty to do on the hotel grounds. Staff were exceptional

8

Firas

29 Sept 2025

·

Stayed 1 night

Clean room and helpfull staff, the breakfast was acceptable but with limited options

10

Anum

25 Nov 2025

·

Stayed 3 nights

The hotel is absolutely beautiful, very well maintained and comfortable. The staff is also very helpful and kind. Everyone we spoke to was very professional and always ready to assist. We tried two restaurants. The Spanish restaurant and French restaurant. Both were delicious with attentive waiters. When we first checked in the bathroom floors had not been cleaned and we found stains on our bed sheets, when we told the front desk, they took care of it right away. Second, our laundry was not returned until we asked, but again when we told front desk, they were very apologetic and brought it right away. Last, we got a call the morning we were leaving saying a taxi picked up a friend of ours from the airport, however, we ordered a taxi to the train station that morning, again this was sorted out but definitely some back and forth with a few things at the hotel. Overall, good experience and helpful staff.

10

JODI

20 Jul 2024

·

Stayed 2 nights

Great room. Excellent pool. Outstanding breakfast ( as expected from a Marriott).

10

Mohammad

9 Jan 2023

·

Stayed 19,360 nights

We had a positive experience at the Marriott Hotel Jnan Palace overall! the hotel is clean and safe, and that the rooms and pool area are both high quality. It's a bit of a drawback that the prices for food are expensive, I would recommend it over the Fes Ryads

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$181
February	US$167
March	US$184
April	US$225
May	US$209
June	US$192
July	US$157
August	US$159
September	US$185
October	US$285
November	US$208
December	US$225

Su	Mo	Tu	We	Th	Fr	Sa
				1 $265	2 $265	3 $261
4 $183	5 $193	6 $209	7 $225	8 $177	9 $177	10 $190
11 $160	12 $177	13 $212	14 $201	15 $185	16 $169	17 $193
18 $185	19 $177	20 $201	21 $201	22 $185	23 $169	24 $201
25 $185	26 $185	27 $193	28 $185	29 $201	30 $169	31 $169

Fes Marriott Hotel Jnan Palace

Prices for Fes Marriott Hotel Jnan Palace

Monthly average prices

About this property

Location

Room options

Family Suite, 1 Bedroom

Deluxe Room, 1 King Bed, Balcony, Garden View

Deluxe Room, 2 Twin Beds, Balcony, Garden View

Junior Suite, 1 King Bed with Sofa Bed, Balcony

Deluxe Room, 2 Twin Beds, Balcony, Pool View

Executive Suite, 1 King Bed with Sofa Bed, Balcony

Deluxe Room, 1 King Bed, Balcony, Pool View

Suite, 1 King Bed, Balcony, Pool View

Guest reviews of Fes Marriott Hotel Jnan Palace

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Fes Marriott Hotel Jnan Palace

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $202	21 $193	22 $189	23 $178	24 $187	25 $187	26 $207
27 $186	28 $188	29 $196	30 $209