Hôtel Volubilis

Room was clean and amenities were great

The kitchen staff, janitor and security staff were brilliant - responsive, supportive, patient and very helpful. However, the reception staff were an opposite - unwilling to help us book our 2 rooms next to each other even though we had 2 kids under 5 and so we had to make do with walking across the cold corridor at night to see to their needs. The amenities in the room were not so great - furniture in the rooms looked old, paint and door hinges coming off in certain areas, remote control falling apart, sofa chair smelling damp. I tried calling the reception several times, and was unsure if it was connecting at all of they were just not picking up. Overall, not sure I'd stay again if I have a similar or better option.

The property was not kept up with. It is quite old and the beds are hard to sleep on. The pictures look beautiful but the rooms don’t look anything like the pictures. The bathrooms are very bad with the placement of bidets and the toilet.

Was amazing

A very good hotel and well located in the centre with many places to eat and easily accessible taxis. The hotel staff are very helpful and we was very early before the check in . One of the managers Ibtissaam, she helped us to check early as we had an early morning flight. She also was very helpful with good advice on where to go and what to do. Ask for her she is always at the reception Desk. The pool is very clean and close to rooms There is rooms facing the pool also Rooms are cleaned daily Very good hotel and good location Staff very helpful .. especially ibtissam