Name: Hotel Hamburger Hof
Address: Poststrasse 10-12, Frankfurt, Hessen, Germany, Frankfurt, Darmstadt Government District, DE
Price range: US$60–US$270 per night
Rating: 8.48

What guests think

Hotel Hamburger Hof sits directly across from Frankfurt Hauptbahnhof, making it very convenient for rail and airport connections, while numerous reviews also warn that the surrounding station area feels rough at times with visible homelessness, though police presence is nearby.

Guests consistently praise the friendly, helpful front-desk team. Rooms are generally clean and comfortable, often on the smaller side and quiet with windows closed. Facilities are basic: some rooms have a fridge and safe, kettles and complimentary water are usually absent, the elevator is tight, and air conditioning performance ranges from excellent to inadequate. A practical, good-value base if you prioritize proximity to the station over neighborhood ambience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic. Several reviews note in-room fridges (and occasional safes), no kettle or free water, a very small elevator, and air conditioning that ranges from very cold to not cooling at all.

Related guest reviews

4

Ole

27 Jun 2024

·

Stayed 1 night

No functional airconditioning

10

cyrita

11 Dec 2024

·

Right next to the central station, quiet location basic needs. There's fridge in the room but no coffee machine or kettle.

8

brian

26 Jun 2024

·

Stayed 1 night

Convenient to train station. Price was extremely cheap and room had super cold ac that was fully controllable.

6

Robert

18 Jun 2025

·

Stayed 1 night

Hotel close to main train station. Nice room, comfortable beds. First room we checked into, air conditioning fan extremely noisy. Kind reception staff changed rooms, but second room air conditioning fan ran but with no cooling after hours of running! Not ideal in hot summer temperatures! Followed all instructions from hotel staff, but believe unit needs maintenance/re - gassing! Disappointing 😞

8

John

5 Mar 2024

·

Stayed 1 night

Room key did not work initially - had to return to reception for a replacement. Lift very small and stunk of stale tobacco.

10

YUN YOUNG

20 Dec 2025

·

Stayed 2 nights

리셉션은 단출했지만 배정된방은 깔끔하고 쾌적했어요. 커피포트나 냉장고 물 이런거는 제공되지않습니다. 직원들은 친절했습니다. 다만 히터가 중앙난방식이어서 그런지 새벽에는 조금 추웠어요.그래도2박3일 즐겁게 쉬다 갔습니다.위치는 역에서도보3분 너무가깝고좋았어요.

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8

Markus

6 Mar 2024

·

Stayed 2 nights

Kleinere Wartungsarbeiten sind notwendig, der Siphon im Bad tropft genauso wie die Dichtung am Wasserkran, Türstopper vielleicht mal checken. Bettleuchte war ausgesteckt - die Ursache musste ich auch erst dafür finden- das Kabel ist im Bettkasten verbaut. Andererseits nettes Team, schönes Frühstück, direkt am Bahnhof und fußläufig zur Messe. Ich würde hier wieder buchen...

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8

??

11 Jul 2025

·

Stayed 1 night

まず室内設備が清潔で新しく、細かい気配りができていて、とても快適でした。チェックイン時の男性スタッフもとても感じ良かったです。ただエレベーターは小さく、混み合っています。場所は本当の駅前で便利で、スーパーも近くにありました。また利用したいです。

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8

Clayton

12 Oct 2025

·

Stayed 5 nights

The hotel's location is good if you want to be near to the train station. For a 3 star hotel, the room had pretty good facilities like a fridge and a good large safe for your belongings.

4

DINCER

24 Sept 2025

·

Stayed 1 night

In center but parking is problem and hotel did not support us(they have only 3 free places and seems generally full) we had to pay 35 euro to the parking extra!!!

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Cleanliness

Most guests report very clean rooms and public areas. A smaller number mention issues such as dusty floors, missed spots, or bathroom odors.

Related guest reviews

8

Michael

5 Dec 2025

·

Stayed 1 night

Hotel was convenient to the train station. Front desk staff were friendly. The room was clean and the bathroom very nice.

4

JOHN

25 Oct 2024

·

Stayed 1 night

Bed sagged in middle. Floor was dirty. Very disappointed

10

Mason

26 Jan 2025

·

Stayed 3 nights

Friendly staff, clean room and walkable to the city and next to the station

10

Matthew

13 Oct 2025

·

Stayed 1 night

We were just here for one night but we had a great experience. The bed was comfy. The room was spacious. Everything was perfectly clean. A young blonde girl checked us in and she was very nice and very helpful. We appreciated the smiling face on check-in and will definitely be back!

4

Maxwell Chun Sum

10 Dec 2023

·

The room looks like had not been used for a long time, there are dust everywhere on table and bed and pillow. The sink in washroom is bad, water going away slow.

10

Paul

2 May 2025

·

Stayed 1 night

I always enjoy staying at Hamburger Hof. The staff are friendly and welcoming, the rooms (although on the small side) are impeccably clean. Convenient location, 2 minutes walk from the main train station. There can be street noise but nothing too serious. I’ll definitely be back, and I recommend this hotel.

10

james

27 Nov 2025

·

Stayed 1 night

Hotel is very very close to main station. Room was smallish but very quiet, comfortable and clean and shower very good I did not eat breakfast but it looked good I did not have bread but it looked

6

BENNY

4 Oct 2024

·

Stayed 3 nights

excellent proximity to station; terrible area re drunks and homeless at/near station; staff pleasant and courteous; rooms generally clean in seen areas but filthy behind heaters and toilets not cleaned adequately. would stay in different area next time. JAMES-Non- european,,

8

CLAUDIO

15 Mar 2024

·

Stayed 1 night

Próximo a estação central, ou seja, porém muitos moradores de rua em volta, banheiro estava com a tampa do vaso suja(manchas amarelas)

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10

Geoffrey

5 May 2025

·

Stayed 6 nights

Very clean, comfortable, convenient; very good breakfast.

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Rooms

Rooms are functional and comfortable but frequently small; some triples feel tight. Street noise can intrude, though many found rooms quiet with windows closed, and comfort varies for some due to inconsistent air conditioning.

Related guest reviews

6

Emily

15 Apr 2024

·

Stayed 1 night

Great location right next to the train, yet not too loud. Unfortunately, we came on a hot day and our air conditioner was not enough to adequately cool the room. We woke up so hot. We opened the bathroom window in order to sleep.

10

Michael

5 Jan 2025

·

Stayed 1 night

Small room but perfect for a short stay by the train station

10

Barbara

18 Apr 2023

·

Stayed 2 nights

close to train station, quiet and friendly. The room was comfortable, with a great shower.

6

Robert

18 Jun 2025

·

Stayed 1 night

Hotel close to main train station. Nice room, comfortable beds. First room we checked into, air conditioning fan extremely noisy. Kind reception staff changed rooms, but second room air conditioning fan ran but with no cooling after hours of running! Not ideal in hot summer temperatures! Followed all instructions from hotel staff, but believe unit needs maintenance/re - gassing! Disappointing 😞

10

Matthew

13 Oct 2025

·

Stayed 1 night

We were just here for one night but we had a great experience. The bed was comfy. The room was spacious. Everything was perfectly clean. A young blonde girl checked us in and she was very nice and very helpful. We appreciated the smiling face on check-in and will definitely be back!

10

Karen

9 Jun 2025

·

Stayed 1 night

I was really happy with this property. The front desk staff were helpful, knowledgeable and friendly. The room was clean and the air conditioning was cool. Plenty of bright lighting in the room and the bathroom. I had the standard twin room and yes, it was small, but it was fine with a desk and chair in addition to the bed. There was also a small refrigerator in the nightstand and a heat lamp in the bathroom. I didn't take the breakfast but it looked pretty good. Honestly, I was perfectly happy here. Very convenient to the train station (just be sure you take the correct exit from the station). My only "complaint" would be that I personally thought that the neighborhood was a little rough but I was only there for one night then took the train out the next morning so really, it was great.

8

Peter

24 Oct 2025

·

Stayed 1 night

Tiny room.

10

james

27 Nov 2025

·

Stayed 1 night

Hotel is very very close to main station. Room was smallish but very quiet, comfortable and clean and shower very good I did not eat breakfast but it looked good I did not have bread but it looked

8

Kavaunte D

30 Mar 2023

·

Stayed 3 nights

Very cute hotel but, small. Although we booked for three, the room was designed for two with an added bed that was squeezed in by the window. Not suitable for families with small children, but perfect for people who are there to see the sights. Literally right across from a main train depot!

8

Emilya

3 Jun 2025

·

Stayed 1 night

If you have an early flight and need to be near the train station, this is a good place to stay. It’s clean and modern. Be prepared for train station noise though.

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Service

Service is a strong point, with many guests highlighting friendly, helpful staff and thoughtful assistance. A few reviews cite rude or confused front-desk interactions and less welcoming breakfast service.

Related guest reviews

2

Mohammadmehdi

31 Jul 2023

·

Stayed 4 nights

The room service was satisfactory, and the hotel had two friendly and sociable male receptionists. However, our experience with the female receptionist was disappointing as she seemed quite nervous and unhelpful. Overall, based on our experience, I wouldn't recommend this hotel to others."

2

Valerie

28 Apr 2024

·

Stayed 2 nights

My room smelled awful. Supposed to be non-smoking but had clearly had some smokers in it. Room key didnt work. Very noisy. Big cobwebs in the corners. They took my soap and shampoo after the first night and didnt replace them. Desk staff was clueless and perpetually confused

10

Ryand

12 Oct 2025

·

Stayed 1 night

This place was perfect for us as we were only visiting Frankfurt for a day! Had everything we needed, was clean, and also quite close and walkable to most of the things we wanted to do and see in Frankfurt, such as the New Old Town! What really was amazing here was the staff! They were polite, friendly, helpful, and were in a great mood any time that we interacted with them! Would recommend staying here just because of them, but also because the hotel is a nice place to stay if you're in Frankfurt! Thank you!

10

Sonyaa

9 Jun 2024

·

Stayed 2 nights

We enjoyed our time in Frankfurt at Hamburger Hof! It is uniquely located across the street from the train station with easy come, easy go convenience. It's quite central to the city center providing a good balance of the make-up of the city. The staff were kind and accommodating. Caja (sp) was especially helpful and provided exceptional customer service. He treated us like we were guests at his home. Taxis are plentiful outside the hotel so you don't have to call one. We never had to use Uber. Lastly, we especially loved the shower and wish we could take it home with us! We recommend Hamburger Hof and would return again.

10

Wendell

27 Aug 2025

·

Stayed 2 nights

My 2 night stay was relaxing and comfortable. The location across from the Main Train Station was the reason I chose this Hotel. Though there were a few homeless around, there was enough traffic so you didn't feel unsafe. Lots of walkable sights, but best choice was the Hop On Hop Off that you can carch right outside the Train Station's Main Entrance. Ticket allows you 2 slightly different tour bus routes and also a boat cruise on the Main River. Staff at Hamburger Hof were friendly and very helpful. AC and water pressure were above average and bed was comfortable. Elevator was very small, but worked well. Had breakfast 1 day and it was fine. Great service by staff also. Nice hotel, just sad the neighborhood was a tad disappointing. I would stay again.

10

Matthew

13 Oct 2025

·

Stayed 1 night

We were just here for one night but we had a great experience. The bed was comfy. The room was spacious. Everything was perfectly clean. A young blonde girl checked us in and she was very nice and very helpful. We appreciated the smiling face on check-in and will definitely be back!

8

Wai Leng

27 Jul 2024

·

Stayed 1 night

A very convenient hotel for night stay. This is the 2nd time we stayed here and still good as before. However, would be good if they include bottled water for us in the room. The breakfast staff were not so welcoming even though the place is pretty empty. Can skip paying for breakfast and buy at nearby Macdonald at the train station next time.

2

Parul

7 Jun 2025

·

Stayed 2 nights

Horrible front desk service extremely rude

10

BRIAN

22 Oct 2025

·

Stayed 1 night

Wojciech at the front desk was wonderful, he provided us with a great 24 hour itinerary for our layover in Frankfurt - where to walk, where to eat, what to see - every suggestion was perfect.

10

Paula

23 Dec 2022

·

Stayed 19,347 nights

Very conveniently located across the street from the train station. Rooms small, but clean and comfortable. Breakfast is excellent and well priced. The staff is absolutely wonderful. Esma at the front desk was particularly delightful and helpful!

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Location

Outstanding for train travel—right by the Hauptbahnhof with easy links to the airport and sights. Many describe the immediate area as dirty or sketchy with homelessness, though several felt safe due to visible police presence.

Related guest reviews

10

ivan

29 Sept 2025

·

Stayed 1 night

It is a clean hotel, close to train station, very convinient location for a one night to continue to other cities in Germany. The area is old and aome homeless people around, a police station across the street. Walk to old frankfurt. But not very convinient for night out for dinner and drinks

8

Dilma

13 Jun 2025

·

Stayed 1 night

It is a great hotel very close to one of the train station exits. In the evening, people sleeping in the streets make it feel a bit uncomfortable. There is a police station very close to the hotel, so it didn't feel unsafe there.

10

Steven

6 Jul 2024

·

Stayed 1 night

Clean, quiet and super-convenient for the Frankfurt Hauptbahnhof- just across the road from the side entrance to the station.

10

Gerald

3 Jul 2025

·

Stayed 1 night

Was just a stop over stay, the hotel is right across the street for the Central train station .

10

Jessica

26 Aug 2025

·

Stayed 3 nights

Really happy with how close this hotel is to the main train station!! The hotel was clean, A/C worked great, and front desk spoke good English. Even though there are homeless people near the train station (to be expected), there are also a lot of police in the area, and I felt safe in the hotel as a solo female traveler!!

10

Don

25 May 2025

·

Stayed 1 night

Literally across the street from the train station, with an easy walk to the Innenstadt and Altstadt and plenty of food choices nearby. The room was clean and neat. A bit noisy outside on a Saturday night, with a few sketchy characters on the street in the evening, but did not feel unsafe. An excellent place to stay for the price.

8

YING XIA

23 May 2025

·

Stayed 1 night

Clean and cozy hotel, close to the train station. But the area is dirty and noisy.

8

Susan

18 Sept 2024

·

Stayed 2 nights

The staff was exceptional. Conveniently located across from the train station. However the area around the hotel seemed unsafe. A few beggars approached me and I just said no.

8

Emilya

3 Jun 2025

·

Stayed 1 night

If you have an early flight and need to be near the train station, this is a good place to stay. It’s clean and modern. Be prepared for train station noise though.

8

Danny

5 Jun 2025

·

Stayed 3 nights

Great location, right across from the main train station.

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Dining

Breakfast is often praised as tasty, fairly priced, and sufficient in variety. A few guests were underwhelmed or noted less friendly breakfast service.

Related guest reviews

10

Sharon

23 Jun 2025

·

Stayed 5 nights

Very clean, excellent service and very good breakfast.

10

naoyuki

16 Nov 2024

·

Stayed 2 nights

Crispy bacon in the breakfast was so tasty. I come here again.

8

Masanori

23 Jan 2023

·

Stayed 1 night

フランクフルト滞在時の定宿のひとつです。ここからICEで各地に移動することが多いので、駅前のホテルはありがたいです。朝食も種類が豊富で、美味しいですよ。

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10

Debra

3 Jul 2023

·

Stayed 2 nights

Our room for 3 was very spacious. The hotel was quiet both for indoor noise and keeping out the outdoor sounds from a very frenzied train station neighborhood. The location right across from the main train station was asconvenient as it gets. The breakfast buffet was complete with hot food selections and at a reasonable price.

8

Christopher

13 Nov 2023

·

Stayed 2 nights

Hotel breakfast a good value and tasty. Bathroom not enough space/storage.

10

Lori

17 Sept 2024

·

Stayed 5 nights

Hamburger Hof was a nice little hotel very close to the Frankfurt Main train station. The staff were very nice and helpful with local recommendations. Their breakfast was tasty and reasonably priced. We had two minor issues; one, the safe in our room didn’t work and they offered to move us but we chose to stay. The other was the temperature of the room. For some reason it was difficult to get it to maintain a good temperature. As others have said, the area around the station “seemed” a bit seedy but we never felt unsafe as there were always people coming and going from the train station and the police station is directly across from the hotel. It was always very quiet at night so no problems with sleep. There is an excellent Italian restaurant and an excellent Chinese restaurant right around the corner. We enjoyed our 5 night stay here.

8

Wai Leng

27 Jul 2024

·

Stayed 1 night

A very convenient hotel for night stay. This is the 2nd time we stayed here and still good as before. However, would be good if they include bottled water for us in the room. The breakfast staff were not so welcoming even though the place is pretty empty. Can skip paying for breakfast and buy at nearby Macdonald at the train station next time.

10

Federico

16 Apr 2025

·

Stayed 3 nights

Excelente hotel, muy comodo con personal amable a precio aceptable. El desayuno fue completo a precio también razonable. La zona ew conveniente por su proximidad a la estación central aunque la zona luce peligrosa por sobre todo de noche, aunque yo no he tenido ningún inconveniente. Personalmente lo puedo recomendar a este hotel.

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10

Geoffrey

5 May 2025

·

Stayed 6 nights

Very clean, comfortable, convenient; very good breakfast.

8

franco

12 Feb 2025

·

Stayed 5 nights

hotel in ottima posizione, tranquillo e pulito. migliorabile la colazione, ma nel complesso buona

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Month	Average price
January	US$91
February	US$107
March	US$107
April	US$96
May	US$99
June	US$94
July	US$78
August	US$77
September	US$90
October	US$122
November	US$100
December	US$81

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7 $259	8	9	10 $270	11 $120	12 $101
13 $76	14 $102	15 $114	16 $118	17 $98	18 $82	19 $102
20 $82	21 $86	22 $119	23 $155	24 $145	25 $133	26 $128
27 $82	28 $90	29 $89	30 $121

Su	Mo	Tu	We	Th	Fr	Sa
				1 $77	2 $63	3 $60
4 $62	5 $74	6 $253	7	8	9 $184	10
11 $84	12 $80	13 $84	14 $84	15 $83	16 $92	17 $88
18 $78	19 $81	20 $79	21 $84	22 $81	23 $83	24 $130
25 $77	26 $84	27 $84	28 $81	29 $78	30 $81	31 $84

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

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