Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 22.00 per day. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee of approximately EUR 25 per person.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM until midnight, and check-out is by 12:00 PM. Early check-in and late check-out are available for a fee of EUR 30, subject to availability.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathroom accessibility are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is located in Bockenheim, Frankfurt, within a 5-minute drive of Frankfurt Trade Fair and Alte Oper. It is approximately 4.7 miles from Deutsche Bank Park and 2.3 miles from Römerberg.

What are the policies for guests staying with children?

Up to 2 children aged 15 years and younger can stay for free when occupying the parent or guardian's room using existing bedding.

Novotel Frankfurt City - Comfortable Stay

Average nightly price at Novotel Frankfurt City by month, last 12 months (USD)
Month	Average price
January	US$112
February	US$131
March	US$153
April	US$117
May	US$124
June	US$119
July	US$95
August	US$92
September	US$169
October	US$136
November	US$111
December	US$89

What guests think

Across recent reviews, Novotel Frankfurt City is praised for an accessible location near tram links and Messe, generally clean, comfortable rooms, and ample breakfast, while some guests note dated decor, occasional train noise, and mixed value.

Service is often friendly and helpful, though a few report check‑in problems, limited local knowledge, and slow or unresponsive assistance at times. Facilities highlight easy, often free street parking and a well‑liked bar, but the restaurant has at times been closed and the small sauna feels underused. Expect a practical, mid-range stay with good access and comfort, tempered by some dated areas and occasional service or dining drawbacks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate easy, often free street parking; some also liked the bar. A few mention the small, little‑used sauna and that the restaurant was closed on some visits.

Related guest reviews

8

José

17 Jul 2023

·

Stayed 1 night

Parking

10

CHRISTOPHER

11 Jul 2024

·

Stayed 2 nights

Good bar and restaurant, walkable to city centre

10

Nigeil

28 Oct 2024

·

Stayed 2 nights

Large room, which was quiet at night. Fridge in room was useful. Great location - easy walking distance to everywhere we wanted to go. Bonus that there were on street parking that was free of charge (this does depend if there is space when you arrive, we were lucky). Only negative is the blummin hairdryer in the room, so old, would be great if they were updated.

10

Johannes

11 Jun 2025

·

Stayed 3 nights

Wir waren mit einer weiteren Familie mit kleinen Kindern in dem Hotel - Urlaub beim verlängerten Wochenende. Kostenlose Parkplätze waren in der Umgebung stets vorhanden. Für die Kinder gab es beim CheckIn ein kleines Geschenk. Das Hotelzimmer war solide und sehr gut schallisoliert - wir haben die Kinder im Nachbarraum nicht schreien gehört und die Züge draußen auch nicht. Das Badezimmer ist ehr gewöhnungsbedürftig mit dem Wasserhahn und beim Abfluss musste man den Stöpsel ziehen, sonst gab es ein Stausee, aber für wenige Tage völlig in Ordnung. Preis-/Leistung ist sicherlich das Highlight beim Hotel, daher auch 5 Sterne.

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8

eunyoung

6 Oct 2024

·

Stayed 3 nights

전시회장과 가까워서 위치도 좋고 조식도 괜찮았어요 사우나시설이 있어서 가봤는데ᆢ헬스장 옆에 조그맣게 있고 오래 사용 안한거 같았어요 예상보다 9월 날씨가 초겨울처럼 추워서 이용하려 했는데ᆢ아쉬웠어요

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10

Anne

6 Jul 2022

·

Stayed 4 nights

Manglende opfyldning af kaffe-the på værelse.

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10

Max

25 Mar 2024

·

Stayed 1 night

Was travelling by car when I stayed here, and the parking outside the hotel was free, which is a huge win for the hotel! Other than that the room was nice and comfortable. Exactly what I expected from any Novotel I have ever stayed in.

10

Ashley

8 Dec 2024

·

Stayed 2 nights

Amazing find. Staff friendly - although knowledge lacked for local areas. 5 min walk to tram stop or half hour walk into the centre. Parking really easy to find and use.

10

Fernanda

21 Mar 2025

·

Stayed 1 night

ótima localização. fácil de parar o carro na rua. quarto confortável. próximo do aeroporto

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8

Patrick

2 Mar 2025

·

Stayed 1 night

Hotel is good standard; good rooms, nice personal and clear instructions in foreign languages like English and French. Too bad that the restaurant was closed but helped with finding one in the neighborhood. Not much to do in the surrounding (for a Saturday evening).

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is generally praised, with many noting tidy rooms and public areas. However, a few mention cigarette smells, surface‑level housekeeping, or flies.

Related guest reviews

8

Francisco

1 Jul 2025

·

Stayed 1 night

Good location but our room smell like cigarettes, Staff was very helpful and sprayed it

6

Talal

22 Dec 2022

·

Stayed 19,347 nights

It was nice, safe and cozy. Though had lots of flies in all areas

6

Tiecoura

21 Apr 2025

·

Stayed 4 nights

J'avais réservé pour 2 adultes et 2 enfants. Déjà quand je suis arrivés dans la chambre de l'hôtel,le lit des enfants n'étaient même pas préparé. Les chambres sont pas nettoyer à fond,les hommes de ménage ne se prennent pas la tête pour le nettoyage. Sinon tout le reste était parfait

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8

Cheyenne

19 Jul 2025

·

Stayed 4 nights

Nice property and very clean. Around some restaurants and public transport. Not far from city center. Not the prettiest of area around.

8

yuval

27 Dec 2022

·

Stayed 1 night

The hotel is not centraly located. It is about 3.2 km from city center. The hotel itself is clean and nice but it lioks a littele outdated. Breakfast is good.

10

Zhiwei

26 Nov 2024

·

I enjoyed my two nights stay at this hotel with my parents very much. The reception team was very professional and friendly, accommodating my requests as much as possible. Despite the slightly dated interior design and furniture, the room was exceptionally clean and comfortable. I would consider staying here again in the future.

10

Raymond David

27 Mar 2023

·

Stayed 6 nights

the Novotel hotel staff were very helpful and rooms were kept very clean ,new bedding every couple of nights . my dislikes were no ceramic cups provided with your kettle and hot drinks ,only cardboard beakers ,which were not very professional . also the morning breakfast was a little too expensive for what was being served and the plates provided were very small ,so could hardly fit any food on the plate ,so it put myself off going back on additional mornings which was a inconvenience to my stay at the hotel ,meaning i had to eat out for breakfast .

8

Kathrin

26 Sept 2022

·

Stayed 1 night

Wir hatten ein schönes Doppelzimmer mit Blick auf Frankfurt. Das Personal war sehr freundlich und hilfsbereit. Beim Check-in ab 15 Uhr gab es Wartezeiten. Beim Frühstück für 19 Euro hat das Preis-Leistungsverhältnis nicht gestimmt.

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10

Barbara

9 Jul 2025

·

Stayed 4 nights

Bien ubicado, limpio y la comida bastante bien. Si lo recomiendo.

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10

Tetsuya

23 Apr 2024

·

Stayed 2 nights

I was satisfied by cleaness of the room. I also enjoyed breakfast with a good selection. As the location was good in terms accessibility to the Messe Frankfurt, I hope to have a chance to stay here at my next visit.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and sometimes spacious or quiet, with good soundproofing noted by some and city views in a few. Several reviews say the decor and fittings feel dated, and a few report minor noise from nearby trains.

Related guest reviews

8

Francisco

1 Jul 2025

·

Stayed 1 night

Good location but our room smell like cigarettes, Staff was very helpful and sprayed it

10

Nigeil

28 Oct 2024

·

Stayed 2 nights

Large room, which was quiet at night. Fridge in room was useful. Great location - easy walking distance to everywhere we wanted to go. Bonus that there were on street parking that was free of charge (this does depend if there is space when you arrive, we were lucky). Only negative is the blummin hairdryer in the room, so old, would be great if they were updated.

10

Johannes

11 Jun 2025

·

Stayed 3 nights

Wir waren mit einer weiteren Familie mit kleinen Kindern in dem Hotel - Urlaub beim verlängerten Wochenende. Kostenlose Parkplätze waren in der Umgebung stets vorhanden. Für die Kinder gab es beim CheckIn ein kleines Geschenk. Das Hotelzimmer war solide und sehr gut schallisoliert - wir haben die Kinder im Nachbarraum nicht schreien gehört und die Züge draußen auch nicht. Das Badezimmer ist ehr gewöhnungsbedürftig mit dem Wasserhahn und beim Abfluss musste man den Stöpsel ziehen, sonst gab es ein Stausee, aber für wenige Tage völlig in Ordnung. Preis-/Leistung ist sicherlich das Highlight beim Hotel, daher auch 5 Sterne.

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8

Roman

21 Sept 2024

·

Stayed 2 nights

The rooms are outdated, the only modern part of the hotel is the lobby. The breakfast was excellent though, their kitchen is wonderful. Other than that, it is a bit noisy due to the suburban trains nearby

10

Zhiwei

26 Nov 2024

·

I enjoyed my two nights stay at this hotel with my parents very much. The reception team was very professional and friendly, accommodating my requests as much as possible. Despite the slightly dated interior design and furniture, the room was exceptionally clean and comfortable. I would consider staying here again in the future.

10

Max

25 Mar 2024

·

Stayed 1 night

Was travelling by car when I stayed here, and the parking outside the hotel was free, which is a huge win for the hotel! Other than that the room was nice and comfortable. Exactly what I expected from any Novotel I have ever stayed in.

8

Alfred

28 Jun 2023

·

Stayed 2 nights

Das Hotel war grundsätzlich in Ordnung, einzig die daneben laufende Bahnlinie hat in begrenztem Umfang geräuschsmäßig gestört.

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4

Christoph

28 Nov 2024

·

Stayed 2 nights

Die Zimmer und Flure benötigen für ein 4 Sterne Hotel dringend eine Update. Ich würde leider deshalb nicht nochmals dort buchen.

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8

Kathrin

26 Sept 2022

·

Stayed 1 night

Wir hatten ein schönes Doppelzimmer mit Blick auf Frankfurt. Das Personal war sehr freundlich und hilfsbereit. Beim Check-in ab 15 Uhr gab es Wartezeiten. Beim Frühstück für 19 Euro hat das Preis-Leistungsverhältnis nicht gestimmt.

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10

Fernanda

21 Mar 2025

·

Stayed 1 night

ótima localização. fácil de parar o carro na rua. quarto confortável. próximo do aeroporto

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and professional. Inconsistencies occur, including language barriers at reception, unmet requests at night, and one report of a refused confirmed reservation.

Related guest reviews

6

Lyean

25 May 2023

·

Stayed 5 nights

Night Staff didn't attend to our needs, asked several times for extra towels and blanket and has been ignored. This is unacceptable.

2

Robert

31 Jan 2024

·

Stayed 3 nights

I have been traveling for business for over 35 years, which was one of the worst experiences I have had in any hotel. I made a reservation specifically for this hotel in September for its walkable location. They refused to give me a room even though they said I had a confirmed reservation. As I watched the person next on line get a room. They then told me they could get me a room three minutes walking distance away. If Usain Bolt were sprinting in his prime for the whole three minutes, he would have another ten minutes to go. According to them, the hotel was equal to their hotel, except it wasn't. No room service, laundry service, or maid service. I spent an extra 50 Euros a day and an additional 40 minutes commuting. Of course, the hotel would not compensate me for my extra cost, extra time, inconvenience, or the lack of services they guaranteed me when they accepted my reservation. If I took care of my customers like this I would be out of business at least they are ten minute walk from Hall 8 of the Frankfurt Fait so at least their location will keep them going.

10

Zhiwei

26 Nov 2024

·

I enjoyed my two nights stay at this hotel with my parents very much. The reception team was very professional and friendly, accommodating my requests as much as possible. Despite the slightly dated interior design and furniture, the room was exceptionally clean and comfortable. I would consider staying here again in the future.

10

jaoued

18 Feb 2024

·

Stayed 1 night

Tres bon séjour acceuil et check-in au top merci beaucoup +++

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10

Mark

4 Mar 2025

·

Stayed 3 nights

Fint hotel og service

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2

Edith

19 Jun 2023

·

Stayed 2 nights

Für uns ohne Worte... Frühstück für 16 € pro Person und dann trockne harte Brötchen und kaum Auswahl. Restaurant sehr unfreundliches Verhalten und total schlechte Bedienung. Kein entgegenkommen trotzdem volle Summe ablassieren...

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6

Robin

30 Sept 2025

·

Stayed 1 night

Habitué de cet hôtel j’ai été pour une fois déçu de mon séjour. Le personnel a l’accueil ne comprenait pas l’anglais, j’ai eu une chambre d’une catégorie semblant nettement inférieure à d’habitude, notre accord tarifaire d’entreprise n’a pas été pris en compte. Bref pour une fois une catastrophe. J’espère tomber sur les personnes habituelles la prochaine fois et ne plus avoir ces ennuis.

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10

Ditte

19 Jul 2025

·

Stayed 3 nights

Super fint hotel som lå godt placeret ift. gåafstande og til tog. Imødekommende og venligt personale og dejlig morgenmad!

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10

Ashley

8 Dec 2024

·

Stayed 2 nights

Amazing find. Staff friendly - although knowledge lacked for local areas. 5 min walk to tram stop or half hour walk into the centre. Parking really easy to find and use.

10

Robin

28 Sept 2025

·

Stayed 1 night

Très bon hôtel et avec un personnel très accueillant. Le petit déjeuner est cher comparé à ce que la concurrence pratique pour une qualité et un choix juste suffisant. La localisation est pratique proche d’une ligne de transports (Tram) mais pas dans le centre.

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AI-generated summary based on recent guest reviews

Location

Location is convenient for tram links and Messe, and walkable to some sights; it is not central and the immediate area can feel quiet with fewer dining options.

Related guest reviews

8

Eike

20 Apr 2025

·

Stayed 2 nights

Um die Stadt zu besichtigen, ist es optimal. Wann ist relativ neu an der Straßenbahn und zur U-Bahn ist es auch nicht weit.

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8

Cheyenne

19 Jul 2025

·

Stayed 4 nights

Nice property and very clean. Around some restaurants and public transport. Not far from city center. Not the prettiest of area around.

8

yuval

27 Dec 2022

·

Stayed 1 night

The hotel is not centraly located. It is about 3.2 km from city center. The hotel itself is clean and nice but it lioks a littele outdated. Breakfast is good.

8

Sule

6 Jul 2024

·

Stayed 1 night

We had one night in Frankfurt on our family trip and stayed here. It’s in a more remote area so I wouldn’t recommend it if you’re staying longer to see the city.

8

Chihhao

24 Apr 2025

·

Stayed 4 nights

Convenient, safe, walkable to many tourist attractions, many dining options

10

Ditte

19 Jul 2025

·

Stayed 3 nights

Super fint hotel som lå godt placeret ift. gåafstande og til tog. Imødekommende og venligt personale og dejlig morgenmad!

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10

Ashley

8 Dec 2024

·

Stayed 2 nights

Amazing find. Staff friendly - although knowledge lacked for local areas. 5 min walk to tram stop or half hour walk into the centre. Parking really easy to find and use.

10

Robin

28 Sept 2025

·

Stayed 1 night

Très bon hôtel et avec un personnel très accueillant. Le petit déjeuner est cher comparé à ce que la concurrence pratique pour une qualité et un choix juste suffisant. La localisation est pratique proche d’une ligne de transports (Tram) mais pas dans le centre.

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10

Mohammad

18 May 2025

·

Stayed 1 night

Good hotel Tram is just 200-300 meters Good location

10

Tetsuya

23 Apr 2024

·

Stayed 2 nights

I was satisfied by cleaness of the room. I also enjoyed breakfast with a good selection. As the location was good in terms accessibility to the Messe Frankfurt, I hope to have a chance to stay here at my next visit.

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Dining

Breakfast is widely praised for quality or variety but several find it overpriced or limited, and portioning drew a complaint. The bar is well liked, though the on-site restaurant was closed for some guests.

Related guest reviews

10

CHRISTOPHER

11 Jul 2024

·

Stayed 2 nights

Good bar and restaurant, walkable to city centre

8

Carlos Ernesto

21 Aug 2023

·

Stayed 2 nights

Todo bien en general, nada espectacular, uno podría pedir más por el costo que cobran, pero todo estuvo bien. ubicación es adecuada, la limpieza es buena, el desayuno le hizo falta variedad.

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10

Alexander

16 Jun 2025

·

Stayed 1 night

Man braucht nicht viele Worte: Wer eine gute, stadtnahe Unterkunft für die Familie benötigt und obendrein noch ein ausgezeichnetes Morgenbuffet haben möchte, der ist HIER genau richtig.

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10

Raymond David

27 Mar 2023

·

Stayed 6 nights

the Novotel hotel staff were very helpful and rooms were kept very clean ,new bedding every couple of nights . my dislikes were no ceramic cups provided with your kettle and hot drinks ,only cardboard beakers ,which were not very professional . also the morning breakfast was a little too expensive for what was being served and the plates provided were very small ,so could hardly fit any food on the plate ,so it put myself off going back on additional mornings which was a inconvenience to my stay at the hotel ,meaning i had to eat out for breakfast .

8

Kathrin

26 Sept 2022

·

Stayed 1 night

Wir hatten ein schönes Doppelzimmer mit Blick auf Frankfurt. Das Personal war sehr freundlich und hilfsbereit. Beim Check-in ab 15 Uhr gab es Wartezeiten. Beim Frühstück für 19 Euro hat das Preis-Leistungsverhältnis nicht gestimmt.

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10

Ulrike

27 Apr 2025

·

Stayed 2 nights

Reichhaltiges Frühstück

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10

Ditte

19 Jul 2025

·

Stayed 3 nights

Super fint hotel som lå godt placeret ift. gåafstande og til tog. Imødekommende og venligt personale og dejlig morgenmad!

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8

Patrick

2 Mar 2025

·

Stayed 1 night

Hotel is good standard; good rooms, nice personal and clear instructions in foreign languages like English and French. Too bad that the restaurant was closed but helped with finding one in the neighborhood. Not much to do in the surrounding (for a Saturday evening).

10

Robin

28 Sept 2025

·

Stayed 1 night

Très bon hôtel et avec un personnel très accueillant. Le petit déjeuner est cher comparé à ce que la concurrence pratique pour une qualité et un choix juste suffisant. La localisation est pratique proche d’une ligne de transports (Tram) mais pas dans le centre.

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10

Tetsuya

23 Apr 2024

·

Stayed 2 nights

I was satisfied by cleaness of the room. I also enjoyed breakfast with a good selection. As the location was good in terms accessibility to the Messe Frankfurt, I hope to have a chance to stay here at my next visit.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $86
8 $86	9 $102	10 $149	11 $240	12 $103	13 $86	14 $90
15 $83	16 $308	17	18	19 $198	20 $78	21 $77
22 $77	23 $88	24 $114	25 $153	26 $81	27 $82	28 $81
29 $81	30 $92

Su	Mo	Tu	We	Th	Fr	Sa
		1 $90	2 $158	3 $81	4 $83	5 $79
6 $79	7 $96	8 $94	9 $92	10 $79	11 $84	12 $84
13 $81	14 $87	15 $91	16 $98	17 $79	18 $83	19 $81
20 $83	21 $92	22 $92	23 $92	24 $83	25 $83	26 $81
27 $83	28 $92	29 $91	30 $91	31 $83

Novotel Frankfurt City

Prices for Novotel Frankfurt City

Monthly average prices

About this property

Location

Room options

Superior Room, 1 Double Bed with Sofa Bed

Standard Room, 1 Double Bed with Sofa Bed

Standard Twin Room, 2 Twin Beds

Guest reviews of Novotel Frankfurt City

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel Frankfurt City

Prices for upcoming dates

Business details