Name: Hotel Cristall - Frankfurt City
Address: Ottostrasse 3, Frankfurt, Hessen, Germany, Frankfurt, Darmstadt Government District, DE
Price range: US$81–US$320 per night
Rating: 8.6

What guests think

At Hotel Cristall - Frankfurt City, travelers praise the extremely convenient location by Frankfurt Hauptbahnhof, friendly service, clean, functional rooms, and good value, while noting unavoidable stairs due to a half-floor elevator and a sometimes rough station-side environment.

Rooms are compact yet comfortable, with air conditioning and soundproof windows helping reduce heat and street noise; some guests reported disturbances near the lobby or outside at night. The included breakfast is widely appreciated, ranging from basic to varied and tasty, though the breakfast room can feel small. Best suited to short stopovers and train-linked travel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic but practical: air conditioning and Wi‑Fi are available, and a complimentary bottled water is often provided. The elevator stops between floors, so stairs are unavoidable and can be difficult with heavy luggage.

Related guest reviews

8

Johannes

3 Jun 2025

·

Stayed 1 night

Verrassend prettig hotel in de wat ongure omgeving rond het hoofdstation van Frankfurt. Prima voor een overnachting en compleet met een ontbijtbuffet voor een héél schappelijk prijsje. Er is weliswaar een lift, maar die stopt op tussenetages dus je moet wel minimaal twee keer een stukje traplopen. Er is dubbelglas, goede verduistering en airco zodat je weinig van eventuele drukte buiten merkt. Stap je het hotel uit dan ben je ook meteen binnen 50 meter van het station. De inrichting is apart, maar best gezellig als je van kleurigheid houdt. De bedden waren prima en de staf vriendelijk.

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10

Sigrid

25 Jun 2025

·

Stayed 1 night

Lage direkt neben dem Hauptbahnhof. Nicht so sehr schöne Umgebung, aber super praktisch, weil wir mit dem Zug angereist sind. Sehr freundliches Personal. Check-in schnell und unkompliziert. Eine kleine Süßigkeit auf dem Bett fand ich aufmerksam. Zimmer mit Klimaanlage und TV sauber, kompakt, funktional, modern, hell und freundlich. Gute Betten. Seife im Badezimmer am Waschbecken und in der Dusche sehr praktisch. Sonnen- und Verdunkelungsrollos an den Schallschutzfenstern echt angenehm. Alles funktioniert einwandfrei. Frühstücksbuffet gut. War für uns für die Durchreise perfekt. Gerne wieder.

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8

MIKIKO

9 Dec 2023

·

Stayed 1 night

フランクフルト中央駅から徒歩3分くらいで便利レセプションで、大きなボトルの水をもらえます含まれる朝食も、豪華ではないけれど充分で美味しかったですただ、エレベーターはあるもののホテルの入り口まで、エレベーターまで、エレベーターから部屋まで、合計30段くらい階段の登り降りが必要で、それが大変でした

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10

Doris

5 Sept 2024

·

Stayed 1 night

Ein kleines Hotel, nebenan vom HB Frankfurt. Super ideal für eine Nacht. Zimmer zweckmässig eingerichtet. Sehr freundliches und hilfsbereites Personal. Es gibt ein sehr feines Frühstücksbuffet. Nachteil: der Aufzug hält zwischen den Etagen, hatte etwas Mühe meinen Koffer ins Zimmer zu bringen (..habe eine Verletzung an der Schulter)

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10

Catherine

9 Sept 2024

·

Stayed 1 night

Very convenient, hotel is walking distance to Frankfurt Main Central station. Good location, wi-fi and breakfast.

8

MIKIKO

15 Dec 2023

·

Stayed 1 night

到着日と帰国の前日に、2回利用しました。中央駅すぐ近くで、立地がよく、朝食もついていてコスパが良いホテルです。階段が多く、1回目に宿泊したときは少し大変でしたが、2回目は、地上階のダブルルームにグレードアップしてくれて感激しました。フランクフルト市内と空港までの交通機関を2日間利用できるホテルチケットを買うことができたのも良かったです。スタッフさんたちも、フレンドリーでした。

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10

MAYUKO

8 May 2023

·

Stayed 1 night

スタッフの方が優しく、いろんなお願いを快く対応してくださいました。朝食も美味しく、常にメニューを継ぎ足してくれて、早く行かないと無くなる心配もありませんでした。階段が多いため(エレベーターもあるのですが、入り口やエレベーターを降りてから各階に行くのに階段があります)、大きい荷物を持っている場合は不向きです。それもスタッフの方や他のお客さんに結局助けてもらいましたが申し訳なかったです。

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10

Joe

24 Aug 2025

·

Stayed 3 nights

Rooms are very nice but would not be good if you have difficulty with stairs. The elevator only stops between the room floors (ceiling height is very high so you still have to climb 10 stairs from the elevator). Area is not the nicest, but conveniently near the train station. You need to walk 2 - 3 blocks to find a nice restaurant.

8

Joe

28 Jul 2024

·

Stayed 1 night

It was okay, right next to Frankfurt Main Central Station. I didn't hear much noise from the trains but more noise of people wandering around late at night. It is an older building with small room size for single person. It has air conditioning which is perfect during the summer and descent wi-fi. TV was all in German though, Front desk allow me 1 hour early check-in. I also received a free bottle water. Staff was great and free breakfast was descent. Great for a backpacker like me or a 1 night stay for connecting flights

8

YOUNGHWAN

14 Jun 2023

·

Stayed 2 nights

Good locaton. Small lobby. Skip floor type lift. Old fashion amenity.

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Cleanliness

Reviews consistently describe the property as very clean, with tidy rooms and well-kept spaces.

Related guest reviews

10

Otto

1 Oct 2024

·

Stayed 1 night

Wonderful staff, felt welcomed on our arrival, room was clean, comfortable and nice tv set

8

Lea

29 Mar 2025

·

Stayed 1 night

Sauber und der Hauptbahnhof ist 2 Minuten zu Fuß entfernt. Das Personal war sehr freundlich, das Frühstück recht übersichtlich aber alles was man benötigt (auch Vegetarisch).

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10

JEAN PAUL

22 Oct 2025

·

Stayed 1 night

tout était parfait, super propre, tout près de la gare

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10

Anastasios

28 Apr 2024

·

Stayed 1 night

Clean and warm, with a great small breakfast. When available in a good price l, it's a great place.

10

DONGJO

18 Feb 2024

·

Stayed 1 night

Very clean, good food, kind staffs. Amazing atay!!!

10

Tara

18 Sept 2024

·

Stayed 1 night

Close to the train station, clean room, and the breakfast was wonderful!

8

Gerson

29 Jan 2026

·

Stayed 1 night

Room was clean and the staff were kind. Also the breakfast was very good!

10

Alexander

24 Nov 2024

·

Stayed 1 night

Ein sauberes und gepflegtes Hotel in direkter Nähe zum Bahnhof mit inkludiertem Frühstück und einer Flasche Wasser. Ich wähle dieses Hotel immer wieder gerne wenn ich in Frankfurt bin.

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8

Reto

10 Apr 2024

·

Stayed 1 night

Sehr freundlicher Empfang. Sauber, nicht allzu grosse Zimmer. Gute Möblierung

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8

Centenie

21 Sept 2025

·

Stayed 2 nights

My room was clean and comfortable. The hotel is conveniently close to the train station. Breakfast was good.

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Rooms

Rooms are compact, functional, and comfortable for short stays, with effective air conditioning and soundproof windows; a few guests noted noise near the lobby or from the street at night.

Related guest reviews

8

Johannes

3 Jun 2025

·

Stayed 1 night

Verrassend prettig hotel in de wat ongure omgeving rond het hoofdstation van Frankfurt. Prima voor een overnachting en compleet met een ontbijtbuffet voor een héél schappelijk prijsje. Er is weliswaar een lift, maar die stopt op tussenetages dus je moet wel minimaal twee keer een stukje traplopen. Er is dubbelglas, goede verduistering en airco zodat je weinig van eventuele drukte buiten merkt. Stap je het hotel uit dan ben je ook meteen binnen 50 meter van het station. De inrichting is apart, maar best gezellig als je van kleurigheid houdt. De bedden waren prima en de staf vriendelijk.

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8

Carlos Nazur

10 Jun 2024

·

Stayed 3 nights

Quarto extremamente pequeno, elevador é em um piso intermediário, se ficar no 2º andar, terá 2 opções, sobe a escada, ou vá para o 3º piso e desça a escada, com malas fica o desconforto. Pessoal da recepção muito amigável e atenciosos. Embora não tenha tido nenhum contratempo, o local próximo a estação é um atrativo, porém, a volta da estação não é um local bem frequentado, há de ter atenção ao se deslocar.

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10

Otto

1 Oct 2024

·

Stayed 1 night

Wonderful staff, felt welcomed on our arrival, room was clean, comfortable and nice tv set

10

Sigrid

25 Jun 2025

·

Stayed 1 night

Lage direkt neben dem Hauptbahnhof. Nicht so sehr schöne Umgebung, aber super praktisch, weil wir mit dem Zug angereist sind. Sehr freundliches Personal. Check-in schnell und unkompliziert. Eine kleine Süßigkeit auf dem Bett fand ich aufmerksam. Zimmer mit Klimaanlage und TV sauber, kompakt, funktional, modern, hell und freundlich. Gute Betten. Seife im Badezimmer am Waschbecken und in der Dusche sehr praktisch. Sonnen- und Verdunkelungsrollos an den Schallschutzfenstern echt angenehm. Alles funktioniert einwandfrei. Frühstücksbuffet gut. War für uns für die Durchreise perfekt. Gerne wieder.

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10

Elise

27 Sept 2025

·

Stayed 2 nights

La chambre est simple et propre, avec des rangements penderie astucieux en tête de lit, des prises un peu plus proche du lit pourrait être un plus mais dans l'ensemble la chambre est tout à fait fonctionnelle. Le petit déjeuner est varié et très bon ! La réceptionniste du soir parlait français c'est toujours un petit plus agréable (mais pas nécessaire). La gare centrale est à 2 minutes à pied, parfait pour moi qui voyage en train et la vieille ville est à 15/20minutes à pied donc très facile à rejoindre.

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8

Joerg

11 Apr 2022

·

Stayed 1 night

Zimmer und Lage sehr nahe zum Hauptbahnhof. Perfekt für eine Übernachtung im komfortabelen Bett. Gute Frühstück Auswahl. Nur mühsam mit großen Gepäck da einige Treppen zu bewältigen sind.

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10

Joanne

19 Jul 2023

·

Stayed 1 night

We enjoyed our brief stay at the Hotel Christall. It is very close to the Frankfurt Hbf which was important to us. The air-conditioned room was perfect for our one-night stay. Breakfast was just right. The staff were very pleasant and helpful. While it was a bit of a walk, we enjoyed going to the river and an older part of the city. We would stay again.

10

YUN YAN

14 Oct 2025

·

Stayed 2 nights

Everything is excellent if you can avoid room 1 beside the lobby.

8

Joe

28 Jul 2024

·

Stayed 1 night

It was okay, right next to Frankfurt Main Central Station. I didn't hear much noise from the trains but more noise of people wandering around late at night. It is an older building with small room size for single person. It has air conditioning which is perfect during the summer and descent wi-fi. TV was all in German though, Front desk allow me 1 hour early check-in. I also received a free bottle water. Staff was great and free breakfast was descent. Great for a backpacker like me or a 1 night stay for connecting flights

8

Murdo

1 Oct 2025

·

Stayed 1 night

Ideal for the station, room compact so b suitable for a short stay or overnight. However, good value. And breakfast included was good

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Service

Staff are frequently praised as friendly, helpful, and accommodating, with smooth check-in and occasional early check-in granted.

Related guest reviews

8

Kayla

15 Oct 2024

·

Stayed 2 nights

Conveniently located next to train station. Lots of great food options around. Staff is very helpful and friendly.

10

Peter

26 Jul 2023

·

Stayed 1 night

Gutes Personal nett hilfsbereit 👍 freundlich

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8

William

13 Aug 2025

·

Stayed 1 night

Hotel Cristall does an excellent job at providing a good accommodation in a convenient location for a reasonable price. The hotel is cozy, the room was clean overall, the breakfast was fairly simple but good, and the service was outstanding. I would stay again and recommend to others without hesitation.

10

Keith

15 May 2024

·

Stayed 1 night

Good hotel with friendly and efficient staff and excellent breakfast. Good location, two minute walk from the train station.

10

CRESWELL

29 May 2025

·

Stayed 1 night

The staff (Mara you're a legend!) we're incredibly helpful. The twin room was on the ground floor Breakfast had a great selection on offer The hotel is literally next to the Frankfurt Main train station

10

Roger

3 Nov 2022

·

Excellent staff. Clean rooms. Great breakfast.

8

Susanna

25 Feb 2026

·

Stayed 1 night

Personal muy amable

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8

Cole

16 Oct 2024

·

Stayed 1 night

The Concierge was very accommodating and friendly. Great English and goes above and beyond. Breakfast was incredible. Only thing is the breakfast room is not big. Still enjoyable!

8

Gerson

29 Jan 2026

·

Stayed 1 night

Room was clean and the staff were kind. Also the breakfast was very good!

10

Adrian

11 Nov 2022

·

Stayed 3 nights

Excellent hotel. Clean, confortable beds and outstanding location, across the street is the Central station. Great breakfast and super friendly staff!

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Location

Steps from Frankfurt Hauptbahnhof, making airport and city connections easy; several guests caution that the immediate station area can feel rough or unsafe at night.

Related guest reviews

6

CARLOS

16 Sept 2025

·

Stayed 1 night

Close to the main train station, very bad area that made feel us unsafe, ideal hotel for a quick night sleep to catch up a train next day

10

Ruben

24 May 2025

·

Stayed 1 night

Included a great breakfast. Close to the train station.

10

Sonia

30 Apr 2024

·

Stayed 2 nights

Close to train station

10

Catherine

9 Sept 2024

·

Stayed 1 night

Very convenient, hotel is walking distance to Frankfurt Main Central station. Good location, wi-fi and breakfast.

10

mark

11 May 2025

·

Stayed 1 night

The hotel is nice and the rooms are small but practical. It is really close to the train station which is great for a stop over before a long train trip. However it is too close to the riff raff that hang around the train station. I saw lots of open drug use and did not venture out after dark. Limited dining in the immediate area.

8

Juan

28 Feb 2023

·

Stayed 1 night

Good value for the money, good breakfast, staff very friendly. Excellent location close to transportation and easy trip to the airport. Surrounding area not very nice but that is to expect being few steps from the main station. Also, the lift goes to 1-2 or 3-4 floors. Not good for travellers with big luggage.

10

Elise

27 Sept 2025

·

Stayed 2 nights

La chambre est simple et propre, avec des rangements penderie astucieux en tête de lit, des prises un peu plus proche du lit pourrait être un plus mais dans l'ensemble la chambre est tout à fait fonctionnelle. Le petit déjeuner est varié et très bon ! La réceptionniste du soir parlait français c'est toujours un petit plus agréable (mais pas nécessaire). La gare centrale est à 2 minutes à pied, parfait pour moi qui voyage en train et la vieille ville est à 15/20minutes à pied donc très facile à rejoindre.

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10

Joe

24 Aug 2025

·

Stayed 3 nights

Rooms are very nice but would not be good if you have difficulty with stairs. The elevator only stops between the room floors (ceiling height is very high so you still have to climb 10 stairs from the elevator). Area is not the nicest, but conveniently near the train station. You need to walk 2 - 3 blocks to find a nice restaurant.

8

john

1 Nov 2022

·

Stayed 1 night

Convenient to Frankfurt Hbf

10

Myrna

28 Sept 2025

·

Stayed 2 nights

The location was super convenient, less than 2 min walk to the main train station. Breakfast was the basics but good overall. Room was as expected. Grateful they let me check in a bit early. That was the biggest plus for me. Thank you.

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Dining

The included breakfast is commonly rated good, from simple to varied and tasty; the breakfast room is small but service keeps items replenished.

Related guest reviews

10

miyuki

3 Oct 2024

·

Stayed 1 night

駅近でお勧めです。 2019年に一度利用し、今回は家族で泊まりました。朝食が充実していました。

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8

Hans

24 Nov 2025

·

Stayed 1 night

Frühstück sehr einfach

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8

FLOR DE LIS

20 Sept 2025

·

Stayed 1 night

Location is excellent, right next to the train station. Breakfast is good, although more fruit options would be better. Towels could be replaced for new ones. Stairs may be an issue for old people but in general is a great option for a short stay.

10

Elise

27 Sept 2025

·

Stayed 2 nights

La chambre est simple et propre, avec des rangements penderie astucieux en tête de lit, des prises un peu plus proche du lit pourrait être un plus mais dans l'ensemble la chambre est tout à fait fonctionnelle. Le petit déjeuner est varié et très bon ! La réceptionniste du soir parlait français c'est toujours un petit plus agréable (mais pas nécessaire). La gare centrale est à 2 minutes à pied, parfait pour moi qui voyage en train et la vieille ville est à 15/20minutes à pied donc très facile à rejoindre.

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10

Chin

7 Oct 2024

·

Stayed 1 night

the service is wonderful. very friendly. breakfast is fantastic

10

Oliver

14 Dec 2023

·

Stayed 1 night

Das Personal war super freundlich und hilfsbereit, großes Lob! Das Zimmer war sehr ordentlich, sauber und günstig. Einchecken und Auschecken ging flott. Nur der sehr kleine Frühstücksbereich fühlte sich sehr beengt an. Das Frühstück war aber gut.

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8

Cole

16 Oct 2024

·

Stayed 1 night

The Concierge was very accommodating and friendly. Great English and goes above and beyond. Breakfast was incredible. Only thing is the breakfast room is not big. Still enjoyable!

8

Murdo

1 Oct 2025

·

Stayed 1 night

Ideal for the station, room compact so b suitable for a short stay or overnight. However, good value. And breakfast included was good

8

Gerson

29 Jan 2026

·

Stayed 1 night

Room was clean and the staff were kind. Also the breakfast was very good!

8

Centenie

21 Sept 2025

·

Stayed 2 nights

My room was clean and comfortable. The hotel is conveniently close to the train station. Breakfast was good.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$84
February	US$85
March	US$100
April	US$101
May	US$92
June	US$98
July	US$85
August	US$75
September	US$88
October	US$91
November	US$86
December	US$85

Su	Mo	Tu	We	Th	Fr	Sa
				1 $97	2 $91	3 $91
4 $81	5 $103	6 $262	7 $320	8 $320	9 $320	10 $262
11 $103	12 $114	13 $103	14 $114	15 $107	16 $100	17
18 $81	19 $103	20 $103	21 $118	22 $101	23 $115	24
25 $115	26 $114	27 $103	28 $103	29 $97	30	31

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11 $153	12
13 $81	14 $102	15	16 $106	17 $106	18	19
20 $81	21 $103	22	23	24 $116	25	26
27	28 $103	29 $103	30 $106

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Monthly average prices

About this property

Location

Guest reviews

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Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

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FAQs about Hotel Cristall - Frankfurt City

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