Beachcomber Resort - Official

Room was ok but dated with damaged walls and skirting boards, rusty ceiling fan. Swipe card only works occasionally. I got stuck in the carpark because the card stopped working had to wait for another guest to swipe me in.

Property is the Best Spot for Shopping, Close to Pubic Transport but the Main thing that stood out for is Location, Location, Location. Being so close to the Heart of Surfers Paradise and Cavill Ave and the Price was not too bad. Would stay here again for sure solely for its Location to Shops. You do not have to drive once Your Car is Parked, just make sure tha You remember that You arrived on a Car lol. Car Park was also Secure too.

Dirty old stained furniture, curtains were faded and old. Lifts overloaded and slow. Unable to use luggage trolleys as they are under lock and key as we checked in on a public holiday. Only 1 room card issued for 2 adults staying. Does not match photos on website.

Great location and value for money. Disappointed with the spa not working.

All I’m going to say is LOCATION LOCATION LOCATION We stayed at Beachcomber as it’s close to everything and the parking for the car was excellent The bed and pillows were very comfortable and clean The building itself needs a facelift and the rooms need attending such as paintwork Our room had a new kitchen but our shower was yukky We had a washing machine and dryer so it was perfect and we also had a clothes horse so I could hang the clothes out in the fresh air Our balcony faced the beach and it was amazing as we spent New Year’s Eve here and the fireworks were great to watch from the 27th floor balcony The beach is a few steps away as well as all your dining There is no restaurant in the actual hotel but that’s ok as there was plenty very close by The staff are lovely Great security at night The lifts were quick The outdoor and indoor pool were good not excellent but good no sun in the pool area The Carpark is only $10 per day which is very little compared to most There is no cleaning of your room unless you request it and you will be charged but there is a vacuum cleaner mop etc I used the vacuum cleaner to get rid of the sand from the beach Other than that cannot fault it as it’s all about location

I was very cold and suggest provide more blankets as the room was cold. Window would not close behind tv. Sliding door to balcony was hard to open and i couldn't close it. Getting stuck on 27th floor after blackout and being told to come to foyer by security guard i didn't appreciate it as lifts weren't working and i told him im not coming down the stairs. I do like it there but I'd never stay up high again. Scary by myself especially in the strong wind. I suggest they put in a ramp so ppl can get suitcases up and down from and to lifts

The apartment is quite run down and needs renovation and the spa has been out of order for the second year in a row, but it is still aadvertised as working.

Good location, good view of beach Bad: Fridge not working, had to chill drinks in freezer. Plastic wine glasses, lifts didn't go to basement level 2, so had to carry all luggage up stairs

Good location. Heated pool didnt work. Security deposit to exspensive. Had to pay for towels and carpark to low had to park on the street that cost a fortune. Apart from that the room was great and the property was exactly as the photos depict.

Good area close to everything. Great hotel amenities with the sauna

Muitple cockroaches in room, shower door didn't close, mold on roof kitchen. place has a old feeling. Ok if on a budget.

Very poor clean.

Various cleaning issues with the property, cockroaches, broke taps, mouldy air con, filthy couch, something sprayed stains walls, the list goes on…

I’ve stayed here twice now once in a studio and once in a 1 bedroom apartment (in hopes that it would be cleaner) but both of those are quite dirty with cockroaches. Doesn’t feel like anyone has deep cleaned that place in years but the prices are okay because it’s quite central but this place needs to be renovated! Check-in and staff was nice!

Very Bad, the room not like the photos Wet room with mold on the ceiling

View was nice. Microwave dirty drawer broken chair table few on the other side of balcony no1 came to check was left like that whole time even I had reported it to reception broken kitchen draw had to deal with that. Drain blockage in bathroom yellow water was coming up floors wet towel kept turning yellow when covering drain. Remote stopped working. Throw ur own rubbish. Washing and drying all in basement. Hallways smelt very bad by lifts. The guy who responded to everything was nice but he only had so much he was allowed to handle did pass on the message to reception. It was ok but things need renovations in that room especially. If it’s windy u can’t sleep slide door rattles.

We enjoyed our stay, the price was good, it could have been cleaner, beds were comfortable, view was great, close to everything

Place was gross. Cockroaches everywhere.

the apartment was not clean

Great location easy parking free with hotel stay but rooms are very dirty and need updating . Great view from top levels

Found my stay all but relaxing; for the 3 nights I was there I was tormented with the loud noise from all the construction workers occurring outside. I was situated on the 6th floor, road facing and I left this Hotel looking anything but rested. Was disappointed that none of this is advertised and you are not made aware of this prior to check in; i did read a review about this but thought it was a one off, oh was i wrong. The hotel rooms are outdated in style and furniture but suffice for a short stay, especially if you arent to concerned with aesthetics. Also some seating furniture on the balcony which was nice to have breakfast and enjoy the sunrise; but i recommend walking down to the beach and soaking in the sun from their. Note: you need to dispose of all rubbish upon check out in the basement, there are no cleaners who do this for you. Also to advertise on Expedia that you have "Luggage storage" but then advise guests to store their bags behind the brochure wall is deceptive - i didn't feel comfortable doing this as there was no tagging system or monitoring system; guest were free to place and remove their bags at their convenience which opens the opportunity for theft, with no other option i trusted the system but would've liked this to be clearly advertised. Wifi was not that good but TV had options to connect to Youtube, Netflix etc.

has a lovely view, with easy access to the beach and street. room was very dated and needs a good update. reception staff were friendly and helpful. lifts were clean and quick

The bed was not comfortable. I had terrible backaches after the third night of stay. There was no proper mattress put on the bed frame

We found that the apartment needed to be upgraded. Especially the Bathroom.

The stay was ok but the the bedrooms are next to the next rooms balcony, we had people in the next room on there balcony talking and having a party at 3am we couldn’t sleep and had to get up early the next day, it was so annoying and it’s all because of the way the hotel has put there rooms right next the balcony for the next room very disappointed in that didn’t have enough sleep.

Room was ok booked ocean veiw room only had partial view .wifi was not good kept dropping out.

Great view, however bed & pillows were very uncomfortable & definitely needs an upgrade

The rooms are great and good value for money. A bit older style but it was comfy and had a fantastic view. After hours check in was simple. I’m also not a fan of lifts but theirs are smooth and stress free! Would definitely stay here again.

A good view like the high rise apartment the front door and a window was noisy when the wind got up had to jam some carboard in to stop the knocking.

Loved sea view. Accommodation satis. The reader to go in and out difficult to work out as unfamiliar.wifi very intermittent on my phone.

Conveniently located with a clean studio with a nice view. To add to that, they have amazing staff

Super friendly staff!!!! Room was nice and clean! Really enjoyed my stay!

We booked from hotels.com and selected pay on arrival as I couldn’t find my credit card but I got a phone call from a rather rude lady demanding payment before we arrived and asked for my credit card details. I told her I’m sorry I’m in a public space (having lunch in a pub) and don’t feel comfortable in giving my credit card details out in a public space. I was met with a rather rude well can you move to a quiet place to give me your details please. I told her no you can wait till I get in the car which I was told well we need payment before 2pm. To which I called her back once in the car. On arrival we were met with a very lovely lady and it was soon clear who the dude lady was. She was an older lady with no uniform on so guessing she was the manager so while checking in a guest came down asking for more toilet paper and she was told that woulda charge of $2 which I thought was crazy. The only thing this hotel has going for it is it’s local and I’d never stay here again, the room was nothing special a little dated. Old lady behind the counter get a personality, learn some people and if you hate your job retire.

Firstly, the room was very old and dirty, which is not acceptable for any guest, regardless of the price they pay. Additionally, it is concerning that the hotel cancelled the swap keys the very next day, leaving us out with 2 little kids locked out of the hotel for 2 hrs and had to wait until 9:30 am so someone will come for their shift and fix the issue. To compound the issue, the emergency number provided was of little help. We had to wait for two hours before any assistance was provided, and the lady who answered the phone was rude and unhelpful. Being locked out of a hotel for two hours is unacceptable and it seems that this hotel has a serious problem with its management and maintenance. It is not recommended to stay at this hotel until these issues are resolved.

Our stay started with a very friendly and hassle free reception then to a beautiful clean room with amenities galore and a magnificent view and only a minute or two to Cavill Ave, even less to the water, PERFECT, see you next year 👍

Excellent view,staff were very helpful and friendly, everything we needed the room to be.we would stay here again.close to all shopping amenities,beach etc ... recommended ☺️

Deposit was not released on time and it required follow up for the return of the deposit.

Location is great, access is easy, carparking is easy. I did not like that there is no housekeeping. We stayed for 4 days, we did not get any clean towels, we had to wash them ourselves.

Staff are friendly and location is great, close to the beach. Property condition, not so much. AC started leaking water on first night, got moved to another room, turns out it had a blown board on the AC as well. Was a struggle. Manager was in Italy and stafff said they had to wait for manager to respond before they can do anything. Surely for a major tourist centre they should have an Assistant Manager or someone who can make decisions. Next time will book a place thats more reliable.

The rooms are great and good value for money. A bit older style but it was comfy and had a fantastic view. After hours check in was simple. I’m also not a fan of lifts but theirs are smooth and stress free! Would definitely stay here again.

Will definitely book Beachcomber again upon next visit to Surfers Paradise, love the convenient location.

Property is the Best Spot for Shopping, Close to Pubic Transport but the Main thing that stood out for is Location, Location, Location. Being so close to the Heart of Surfers Paradise and Cavill Ave and the Price was not too bad. Would stay here again for sure solely for its Location to Shops. You do not have to drive once Your Car is Parked, just make sure tha You remember that You arrived on a Car lol. Car Park was also Secure too.

Very close to everything I needed for this trip

Location Location Location The apartment was very nice and well maintained. Reception staff are very nice.

Close to beach and shops

Great location - easy access to beach/shops/transport. Room could do with a few more mirrors - one full-length would have been good.

Great location, nice view of the beach, close to restaurants and entertainment

This property is in the heart of surfers paradise and you can simply park the car and lock it for the duration of your stay.

Perfect location to heart of Surfers Paradise. Walking distance to everything. Easy check in. Views of the Ocean and the boardwalk were great. Will stay here again.

Great location. Great ocean views

All I’m going to say is LOCATION LOCATION LOCATION We stayed at Beachcomber as it’s close to everything and the parking for the car was excellent The bed and pillows were very comfortable and clean The building itself needs a facelift and the rooms need attending such as paintwork Our room had a new kitchen but our shower was yukky We had a washing machine and dryer so it was perfect and we also had a clothes horse so I could hang the clothes out in the fresh air Our balcony faced the beach and it was amazing as we spent New Year’s Eve here and the fireworks were great to watch from the 27th floor balcony The beach is a few steps away as well as all your dining There is no restaurant in the actual hotel but that’s ok as there was plenty very close by The staff are lovely Great security at night The lifts were quick The outdoor and indoor pool were good not excellent but good no sun in the pool area The Carpark is only $10 per day which is very little compared to most There is no cleaning of your room unless you request it and you will be charged but there is a vacuum cleaner mop etc I used the vacuum cleaner to get rid of the sand from the beach Other than that cannot fault it as it’s all about location

This place is a bit old and dated but was nice and clean and tidy although cigarette butt was left in the room from previous people. Spa was cold but the pool was nice. No soap or microwave bowls provided. When we arrived our rollerway bed was missing but they sorted this upon asking. Was also only two towels for three people which they also sorted. Great location for shops and restaurants. This place has no housekeeping, room service etc. it’s quite noisy from street noise so wouldn’t suit a light sleeper.

centrally located, great view for air show!! Toilet paper lacked quality, tea / coffee supplies almost non-existent. Good restaurant, gym and pool.

This property is very dirty, I see cockroaches on the bed and lizards on the walls, I see the washroom sink doesn’t work properly and the shower is dancing all over and didn’t like to go for a bath. Wall Watch is just a show piece that doesn’t work and interior is not good or up to the mark. I can show you the images. In the kitchen everything is old and doesn’t work properly, I think the microwave is of my grandparents generation when asked for a room change they just denied, I have offered them an extra pay for the change but they didn’t change and I have to stay in that scary room for 4 days. When asked for refund from Expedia and Beachcomber they have got to remind me of rules and regulations. Which they didn’t remember when they are not giving the amenities mentioned in the website. There is no sunrise breakfast, don’t expect anything that is mentioned on the website it worst experience for me. I was starving in the morning and had to step out for food and pay for it where I thought it would be covered at the property expenditures. Cupboards need to be cleaned or replaced, I didn’t feel like using them at all, hairdryer is not in working condition and makes a different noise, iron box I didn’t feel like touching also it was so dirty with spiderwebs. Anyways thanks for giving me such a worst experience and a nightmare in my life. I won’t forget these 4 days in my life.