Name: Surf Regency
Address: 9 Laycock Street, Gold Coast, Queensland, Australia, Gold Coast, Queensland, Australia
Rating: 8.07

Guest reviews

8.1

Very good

Based on 950 verified reviews

Who stays here?

Business

3%

Couple

38%

Family

45%

Group

9%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At Surf Regency, travellers praise the beachfront setting and ocean views, while noting apartments vary widely in condition, from clean and comfortable to very dated or poorly maintained, with cleanliness and maintenance inconsistencies appearing across multiple reviews.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

James

Jan 7, 2026

·

Stayed 2 nights

Nice apartment hotel close to the beach and action

8

Michele

Dec 22, 2025

·

Stayed 3 nights

Beach views, close to restaurants, tram and shops. Bed very comfy in our room, kitchen dated and crockery all an mis match but still catered to our needs. Receptionist was very friendly and we were lucky enough to get an early check in at 10.20am.

4

Sherry

Oct 16, 2025

·

Stayed 7 nights

Had great difficulty trying to communicate prior to arrival regarding a late check. I had to ring Expedia helpdesk twice and then it was unclear as to whether we were able to receive a late check in or not as the place is locked after 5 pm. We managed to get in okay? The apartment was filthy.!! The tiled floors, balconies and furniture, glass top tables etc were all dirty. After I complained they sent a cleaner in but it was just spray and wipe. The range hood was dripping with fat and grime and splash backs needed cleaning. We were disgusted and said they would not get a good review… Rececption said sorry but no offer to deep clean. This was a real disappointment as the apartment including the building, location, beach views, shops, transport and everything else was absolutely perfect. Such a shame and I have never had to give a review like this before makes me feel awful but has to be said!

10

Cameron

Oct 11, 2025

·

Stayed 2 nights

It was a great location walkable to everything. The view of the ocean from nearly every room. The parking was easy and spacious. The unit was great but the bathrooms need doing up Will stay here again

8

Kevin

Aug 13, 2025

·

Stayed 10 nights

Central

9 Laycock Street, Gold Coast, Queensland, Australia

Location

Located near the beach, Surf Regency Apartments is in Surfers Paradise, a neighborhood in Gold Coast. Cavill Avenue and Pacific Fair Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Warner Bros. Movie World and Dreamworld. Jet Flight Simulator and Timezone are also worth visiting.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 00:00 to 00:00

Before 10:00

FAQs

Complimentary on-site parking is available, but it is limited. No reservation is required.

Pets are not allowed, but service animals are permitted.

Check-in is available from 00:00, and check-out is until 10:00. Early or late check-in/check-out may be requested at the front desk, which is open until 17:00, but fees may apply.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

The property is located in Surfers Paradise, near the beach, and is close to Cavill Avenue and Pacific Fair Shopping Centre. Popular attractions like Warner Bros. Movie World and Dreamworld are also nearby.

Yes, there is an outdoor heated pool available for guests. The operational hours are not specified, but it is accessible year-round.

Children are welcome at the property. There is a fee of AUD 30 per night for rollaway beds and AUD 10 per night for cribs (infant beds).

Cribs are available for AUD 10 per night, and rollaway beds are available for AUD 30 per night. Advance request is recommended for availability.

Surf Regency

Amenities

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