Is parking available at the property?

Complimentary parking is available on-site, but it is limited. No reservation is required.

Is breakfast offered at the hotel?

Breakfast is not provided at the property.

Does the hotel allow pets?

Pets are not allowed, but service animals are permitted and exempt from fees or restrictions.

What are the check-in and check-out times?

Check-in starts at 2:00 PM and ends at 5:00 PM. Check-out is at 10:00 AM. Early or late check-in/check-out may be arranged by contacting the property at least 72 hours before arrival.

Are airport shuttle services available?

Airport transfer services can be arranged, but specific pricing and service hours are not detailed.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the hotel located in relation to key landmarks?

The property is located in Surfers Paradise, Gold Coast, near the beach and within close proximity to Cavill Avenue and Pacific Fair Shopping Centre. Warner Bros. Movie World and Dreamworld are also nearby attractions.

Does the hotel have a swimming pool?

Yes, there is an outdoor heated swimming pool available for guests. The operational hours are not specified, but it is accessible year-round.

What are the policies for guests staying with children?

Children are welcome at the property. Extra charges may apply for additional guests, and specific arrangements for children should be confirmed with the property prior to arrival.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for AUD 10.00 per night, and rollaway beds are available for AUD 30.00 per night. Advance request or confirmation is required for these amenities.

Surf Regency Gold Coast Aparthotel

Average nightly price at Surf Regency by month, last 12 months (USD)
Month	Average price
January	$257
February	$152
March	$186
April	$238
May	$196
June	$192
July	$156
August	$182
September	$189
October	$183
November	$181
December	$277

What guests think

At Surf Regency, travellers praise the beachfront setting and ocean views, while noting apartments vary widely in condition, from clean and comfortable to very dated or poorly maintained, with cleanliness and maintenance inconsistencies appearing across multiple reviews.

Many guests describe staff as friendly and check-in smooth, though communication for late arrivals and follow-up on cleaning issues can be uneven. Facilities like the pool, spa and parking are appreciated, but internet can be unreliable and occasional renovation or trade noise occurs. Expect spacious, self-contained apartments, but your experience will depend on the specific unit.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the pool and spa, and many find parking convenient. Internet access is unreliable in some stays, and occasional renovation or trade noise is noted.

Related guest reviews

8

Grant

Apr 25, 2024

·

Stayed 5 nights

Even though the building is starting to age our room was clean and tidy and had a magnificent view of the ocean. Staff were friendly. Parking space was tight but manageable. Only issue was our TV didn’t work when we arrived which was not able to be fixed until the next day. If we return to Surfers we would like to stay there again

10

Richard

Jan 15, 2024

·

Stayed 3 nights

Good value at short notice booking. Has underground parking, secure access, elevator, balcony with a view! Large bedroom and and living spaces - fully appointed kitchen. Short walk to Surfers Paradise center, Coles/Woolies, restaurants and bars. Beach was just across the road. Great value for a quick, or long getaway.

10

John

Mar 13, 2023

·

Stayed 2 nights

I booked a one bedroom apartment and was very impressed by the property. They were very efficient in responding to my communication. We received a complimentary upgrade to an ocean view apartment 1303 which was amazing and greatly appreciated. Staff all friendly and great customer service. Beautiful pool but we didn’t use it. Would definitely stay again!

10

Cameron

Oct 11, 2025

·

Stayed 2 nights

It was a great location walkable to everything. The view of the ocean from nearly every room. The parking was easy and spacious. The unit was great but the bathrooms need doing up Will stay here again

8

Torrey

Jul 15, 2025

·

Stayed 2 nights

Great location close to beach and Cavill Ave. In need of refurbishing, it was happening on 3 of the levels which also meant it was noisy with trades people. Not great that they make you have all the dishes washed and put away before checking out despite having a dishwasher which most places allow you to put on to wash as you walk out the door.

10

Lisa

May 16, 2023

·

Stayed 8 nights

Great location with amazing beach views from each window on our 12th floor. Apartment was clean, facilities and grounds were lovely. Daily visit from parrots were a welcomed surprise. Walking distance to beach, restaurants, shops and tram. Would definitely stay again.

10

frank

Mar 30, 2023

·

Stayed 5 nights

very nice. well priced. friendly staff. only disappointment was internet, or lack of it.

10

Bob

Feb 10, 2024

·

Stayed 7 nights

Great location, Undercover parking, well maintained outdoor pools and warm spa

8

Douglas

Nov 16, 2024

·

Stayed 7 nights

Location was excellent pool was good lack of good dishes ,no washcloths ,outside patio was not very clean.

8

Ryuta

Aug 26, 2024

·

Stayed 3 nights

サーファーズパラダイス内にあり、海からのサンライズも見れる素晴らしい立地です。価格、施設の清潔感、プールも完備されており、コストパフォーマンスが高く、再訪の際は利用したいと考えてます。ただ部屋の鍵が少し古いことと（昔のトイレで使用さるていた真ん中のボタンを押すタイプ）、もっとキッチンの食器や調理器具やゴミ箱を充実させて欲しいと感じました。

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Cleanliness

Cleanliness is inconsistent: multiple reviews mention dirty floors, bathrooms, odors or mold, while others found their units clean. Housekeeping standards vary between apartments.

Related guest reviews

8

Grant

Apr 25, 2024

·

Stayed 5 nights

Even though the building is starting to age our room was clean and tidy and had a magnificent view of the ocean. Staff were friendly. Parking space was tight but manageable. Only issue was our TV didn’t work when we arrived which was not able to be fixed until the next day. If we return to Surfers we would like to stay there again

2

Jenny

Mar 19, 2025

·

Stayed 3 nights

Definitely NOT what the brochure or reviews said. It’s an old run down building that smelt and uninviting. The apartment was worse with ants dirty socks under the lounge, dusty pictures, rusted old lamp shades that only one could be plugged in, cupboards were dirty and had left over things in them, the blankets smelt and the sheets didn’t even fit the double bed. The fridge smelt, there were no towels, tiles missing from veranda and outdoor chairs looked like they would break if sat on. Internet barely worked and neither did the clock. Definitely not what you pay for. If you can put all that aside it’s a great location a bit noisy but it’s Surfers.

8

Jacquelline

Apr 19, 2024

·

Stayed 5 nights

One of the older buildings, apartment was old but comfortable, clean, spacious and great beach view, friendly staff.

10

Essam

Mar 25, 2024

·

Stayed 5 nights

I loved it, the location, cleanliness and very comfortable, only one think not really good which is the pillows, either extremely soft or extremely hard, other than that I enjoyed the stay and will recommend it to people. Just they need to get better quality pillows. Thank you

2

Kim

Aug 18, 2024

·

Stayed 2 nights

Filthy, unhealthy outdated unit. Some items unable to use due to health risk ( microwave burnt inside and rusted and filthy) pots and pans not washed and burnt. Cutlery no desert spoons. Cups and glasses chipped cracked. Good location and views. Have stayed before but never have the units been so filthy and outdated and need repair.

8

Simon

Jul 9, 2024

·

Stayed 9 nights

The location and the view are excellent. Unfortunately the cleaners for this apartment are not thorough and there were a number of issues that I raised with reception regarding cleaning that were not rectified during my extended stay.

6

Lance

Sep 23, 2024

·

Stayed 2 nights

I have stayed at this property several times. This was the first time in room 504. The building is old, but has reasonable facilities. Our room however was particularly run down. There was mould and rust in the bathroom and a general smell of wastewater that lingured for the two days we were there. The bedroom had a hard mattress. The bedhead was loose and had rubbed marks / holes in the bedroom wall. The living room was sparsely furnished, with mismatching furniture. The kitchen was equipped to the minimum usable level. Only the location, close to Surfers paradise centre, justifies it's high price.

4

Sherry

Oct 16, 2025

·

Stayed 7 nights

Had great difficulty trying to communicate prior to arrival regarding a late check. I had to ring Expedia helpdesk twice and then it was unclear as to whether we were able to receive a late check in or not as the place is locked after 5 pm. We managed to get in okay? The apartment was filthy.!! The tiled floors, balconies and furniture, glass top tables etc were all dirty. After I complained they sent a cleaner in but it was just spray and wipe. The range hood was dripping with fat and grime and splash backs needed cleaning. We were disgusted and said they would not get a good review… Rececption said sorry but no offer to deep clean. This was a real disappointment as the apartment including the building, location, beach views, shops, transport and everything else was absolutely perfect. Such a shame and I have never had to give a review like this before makes me feel awful but has to be said!

10

Gary

Jul 29, 2024

·

Stayed 5 nights

The unit we were in needs a big clean and update. Very worn with a carpet mat in lounge that should have gone long ago. Blankets need a launder we just never felt clean in the unit. Great location and view but that’s where it stops.

8

Ashley

Feb 19, 2023

·

Stayed 7 nights

Room had a nice view but there was sand everywhere on arrival and the kitchen didn’t look like the photos.

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Rooms

Apartments are generally spacious with ocean views, but interiors are dated and quality varies by unit. Expect some maintenance quirks (small or old showers, worn furnishings), and Wi-Fi can be unreliable.

Related guest reviews

8

Grant

Apr 25, 2024

·

Stayed 5 nights

Even though the building is starting to age our room was clean and tidy and had a magnificent view of the ocean. Staff were friendly. Parking space was tight but manageable. Only issue was our TV didn’t work when we arrived which was not able to be fixed until the next day. If we return to Surfers we would like to stay there again

2

Jenny

Mar 19, 2025

·

Stayed 3 nights

Definitely NOT what the brochure or reviews said. It’s an old run down building that smelt and uninviting. The apartment was worse with ants dirty socks under the lounge, dusty pictures, rusted old lamp shades that only one could be plugged in, cupboards were dirty and had left over things in them, the blankets smelt and the sheets didn’t even fit the double bed. The fridge smelt, there were no towels, tiles missing from veranda and outdoor chairs looked like they would break if sat on. Internet barely worked and neither did the clock. Definitely not what you pay for. If you can put all that aside it’s a great location a bit noisy but it’s Surfers.

8

David

Jan 3, 2025

·

Stayed 4 nights

Great views, large apartment with all the appliances and plates, cutlery and cooking bits and pieces to make a meal, washing machine for clothes, etc. TV is positioned oddly to where the couch is / not in line with couch so makes watching TV a little awkward. Overall the apartment is a little dated, cigarette burns / holes in carpet and a few of the blankets also have cigarette burn holes in them too. The apartments could be brought up to scratch with a small investment from the owners.

6

Chandel

May 12, 2024

·

Stayed 3 nights

The property was conveniently located with an ocean view from within the apartment and a large balcony. The apartment was spacious with all required amenities plus some. The bed was clean and comfortable. However had to open the doors to air out and get rid of the old building smell. The shower was small, old and bouncy under feet.

8

James

Feb 14, 2023

·

Stayed 7 nights

Great location and views from the 10th floor in the northern unit looking straight to the beach. Large living area. Good size kitchen. Easy parking underneath. Close to everything. Great to have a second bathroom and toilet in the laundry. Being an older unit the bed rooms were smallish with double beds. Fans in all areas and AC in the main living area. The main bedroom needs a queen size bed. Some the the kitchen equipment, like the fry pan needs replacing. Good 3 star property.

8

Greg

Oct 14, 2024

·

Stayed 2 nights

Great location helpful managers Unit was bit tired needed a refresh with modern furniture needed Great place to stay thou

10

Michelle

Jul 9, 2024

·

Stayed 3 nights

Clean spacious apartment, friendly staff, great location, close to cavill without the noise. Beach across the road, beautiful views. We have rebooked for next year again, simple process. Request of high floor was given, very happy. Yes the property is dated compared to others, but i really have no complaints, apartment had everything we needed!

4

Debra

Jul 14, 2024

·

Stayed 2 nights

We Rented an apartment here for my husbands birthday weekend. The weekend was great, however the accommodation was appalling. The apartment had 2 couches in it, one was perfect, the other was old and had tears in it. The coffee table had a huge mark on it. The walls were dirty and stained. The balcony was putrid. It was the bathroom that was the absolute worst though.. It was gross. It was a tiny broom cupboard really, containing washer and drier, basins, toilet and shower. It was old and out dated and grubby. The shower was one of those old showers with the bathtub in the bottom, it was like a pill capsule stood on its end. It was so gross i felt dirtier getting out of that shower than i did getting in it. There was mold in the grout and the floor actually moved under your feet. Like there was nothing under the shower bottom. It was such a small shower you barely had room to turn around. We wont ever stay in this establishment again.

6

Lance

Sep 23, 2024

·

Stayed 2 nights

I have stayed at this property several times. This was the first time in room 504. The building is old, but has reasonable facilities. Our room however was particularly run down. There was mould and rust in the bathroom and a general smell of wastewater that lingured for the two days we were there. The bedroom had a hard mattress. The bedhead was loose and had rubbed marks / holes in the bedroom wall. The living room was sparsely furnished, with mismatching furniture. The kitchen was equipped to the minimum usable level. Only the location, close to Surfers paradise centre, justifies it's high price.

8

Michele

Oct 20, 2024

·

Stayed 7 nights

Location is magnificent - close to restaurants, trams and beach. Property itself is dated but that is not a deal breaker for me. The view in our apartment was obscured by building in front . If booking this property ask for apartment on higher floor. Would definitely stay here again

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Service

Staff are frequently described as friendly and helpful, with some smooth or early check-ins. Communication for after-hours arrivals and responses to cleaning concerns can be patchy, and some guests disliked strict dishwashing/extra cleaning charges.

Related guest reviews

10

Matthew

Sep 8, 2023

·

Stayed 7 nights

Spacious clean furniture comfy and clean fantastic views grest balcony only fault i left a couple of items in fridge by mistake and i did leave a couple of items on bench not washed and they charged me $78 for extra cleaning would have taken them 5ins im in the wrong job

10

Celine

Dec 4, 2024

·

Stayed 5 nights

The apartment was clean, modern, spacious and suited our family perfectly. The person who answered the phone was very empathetic to our situation and our request to delay check in due to my son’s seizures. Very accommodating.

10

Clarence

Mar 24, 2024

·

Stayed 7 nights

Liked everything about the place, we were on 11th floor with amazing views of beach. Great location with restaurants, bars, shops and groceries near by. Front desk staff friendly and helpful. I would recommend this place.

8

Michele

Dec 22, 2025

·

Stayed 3 nights

Beach views, close to restaurants, tram and shops. Bed very comfy in our room, kitchen dated and crockery all an mis match but still catered to our needs. Receptionist was very friendly and we were lucky enough to get an early check in at 10.20am.

10

Michelle

Jul 9, 2024

·

Stayed 3 nights

Clean spacious apartment, friendly staff, great location, close to cavill without the noise. Beach across the road, beautiful views. We have rebooked for next year again, simple process. Request of high floor was given, very happy. Yes the property is dated compared to others, but i really have no complaints, apartment had everything we needed!

8

Simon

Jul 9, 2024

·

Stayed 9 nights

The location and the view are excellent. Unfortunately the cleaners for this apartment are not thorough and there were a number of issues that I raised with reception regarding cleaning that were not rectified during my extended stay.

10

David

Oct 14, 2023

·

Stayed 7 nights

We found the location excellent. Staff were very polite & helpful. Smooth check-inn. All our details were ready at the desk for us to sign in. No waiting which is always great when travelling. Can not ask for better service.

6

Karl

Jan 29, 2024

·

Stayed 8 nights

Brilliant location, interior very dated, late check in poorly organised.

4

Sherry

Oct 16, 2025

·

Stayed 7 nights

Had great difficulty trying to communicate prior to arrival regarding a late check. I had to ring Expedia helpdesk twice and then it was unclear as to whether we were able to receive a late check in or not as the place is locked after 5 pm. We managed to get in okay? The apartment was filthy.!! The tiled floors, balconies and furniture, glass top tables etc were all dirty. After I complained they sent a cleaner in but it was just spray and wipe. The range hood was dripping with fat and grime and splash backs needed cleaning. We were disgusted and said they would not get a good review… Rececption said sorry but no offer to deep clean. This was a real disappointment as the apartment including the building, location, beach views, shops, transport and everything else was absolutely perfect. Such a shame and I have never had to give a review like this before makes me feel awful but has to be said!

10

Brian John

Jul 13, 2023

·

Stayed 8 nights

Excellent location. Very friendly and helpful staff. Will definitely book again next time we’re on the Gold Coast.

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Location

Central, walkable position across from the beach and near trams, shops and Cavill Avenue. Some guests noted area or renovation noise.

Related guest reviews

2

Jenny

Mar 19, 2025

·

Stayed 3 nights

Definitely NOT what the brochure or reviews said. It’s an old run down building that smelt and uninviting. The apartment was worse with ants dirty socks under the lounge, dusty pictures, rusted old lamp shades that only one could be plugged in, cupboards were dirty and had left over things in them, the blankets smelt and the sheets didn’t even fit the double bed. The fridge smelt, there were no towels, tiles missing from veranda and outdoor chairs looked like they would break if sat on. Internet barely worked and neither did the clock. Definitely not what you pay for. If you can put all that aside it’s a great location a bit noisy but it’s Surfers.

10

Richard

Jan 15, 2024

·

Stayed 3 nights

Good value at short notice booking. Has underground parking, secure access, elevator, balcony with a view! Large bedroom and and living spaces - fully appointed kitchen. Short walk to Surfers Paradise center, Coles/Woolies, restaurants and bars. Beach was just across the road. Great value for a quick, or long getaway.

8

James

Jan 7, 2026

·

Stayed 2 nights

Nice apartment hotel close to the beach and action

10

Cameron

Oct 11, 2025

·

Stayed 2 nights

It was a great location walkable to everything. The view of the ocean from nearly every room. The parking was easy and spacious. The unit was great but the bathrooms need doing up Will stay here again

8

Torrey

Jul 15, 2025

·

Stayed 2 nights

Great location close to beach and Cavill Ave. In need of refurbishing, it was happening on 3 of the levels which also meant it was noisy with trades people. Not great that they make you have all the dishes washed and put away before checking out despite having a dishwasher which most places allow you to put on to wash as you walk out the door.

8

Michele

Dec 22, 2025

·

Stayed 3 nights

Beach views, close to restaurants, tram and shops. Bed very comfy in our room, kitchen dated and crockery all an mis match but still catered to our needs. Receptionist was very friendly and we were lucky enough to get an early check in at 10.20am.

10

Lisa

May 16, 2023

·

Stayed 8 nights

Great location with amazing beach views from each window on our 12th floor. Apartment was clean, facilities and grounds were lovely. Daily visit from parrots were a welcomed surprise. Walking distance to beach, restaurants, shops and tram. Would definitely stay again.

10

Yvonne

Aug 8, 2023

·

Stayed 5 nights

A fantastic location, so central to everything and the beach literally across the road. The property is clean but aged. Other aspects outweigh this though, location, spectacular views and great facilities, including carpark. Friendly and helpful staff. We had a great stay and will return again. Highly recommend. Thank you!

8

Michele

Oct 20, 2024

·

Stayed 7 nights

Location is magnificent - close to restaurants, trams and beach. Property itself is dated but that is not a deal breaker for me. The view in our apartment was obscured by building in front . If booking this property ask for apartment on higher floor. Would definitely stay here again

8

Geoff

Sep 7, 2023

·

Stayed 8 nights

Close to beach, groceries, dinning out and the tram service.

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Dining

Not enough information in reviews.

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14 $184	15 $186	16	17
18 $174	19 $172	20 $161	21 $191	22 $229	23	24
25 $221	26 $178	27 $177	28 $191	29 $188	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $206	2 $182	3 $191	4 $192	5 $203	6	7
8 $265	9 $262	10 $181	11 $188	12 $223	13	14
15 $200	16 $204	17 $210	18 $213	19 $208	20	21
22 $210	23 $212	24 $207	25 $294	26 $334	27	28
29 $263	30 $214

Surf Regency

Prices for Surf Regency

Monthly average prices

About this property

Location

Room options

Two-Bedroom Apartment

One-Bedroom Apartment

Superior Two-Bedroom Apartment

Superior One-Bedroom Apartment

Guest reviews of Surf Regency

Who stays here?

What guests think

Property Policies

Check-in instructions

FAQs about Surf Regency

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