DWO Urban Granada

This place is conveniently located, and comes with a sensible price tag. But the staff isn's always up to par. Their attitude at check-in was indifferent, to say the least. There wasn't really a greeting – the most urgent matter seemed to check my ID. The attitude from the staff at front desk changed between indifferent, effective, nice and warm to indifferent again. DWO... you've got some training to do. I should add that the cleaners were always cheerful and did never fail to greet you (also – they did a good job –the room was always clean). The hotel had only one working elevator, which turned into a nuisance. Breakfast wasn't consistent. Some days, it lacked what was offered yesterday. And little things... like having to replace my keycard twice during a three-night stay. Such thing puts a dent in the experience. Still; it's a hotel that offers you a good location for a decent price. So, dear hotel management, I'm not expecting anything top notch. But a cheerful hello upon check-in, or when you pass the front desk, will not cost you anything.

the hotel is right at the exit of a tram station, not far from the city center. hotel is relatively new

Nice and modern hotel, Lack of some amenities like other 4 stars hotel : kettle in room,coffee...in room.Internet wifi very spotty. I have to reboot my phone all the time. Wifi signal is weak in my room. In there other word, it is a good hotel but need some improvement. Parking rate is expensive too. Ihotel give you a voucher good for 24 hours, if you park more than 24 hour, and need to go some where, you have to pay extra on top of 17 Euro/24hours. It does not has privilege get in and out many times as you want.

Nice place, very close to the campus of the faculty of sciences of the university of Granada. Perfect for a business trip.

POOR noise insulation, in particular at each room entrance door. There is a big hole between the bottom of the room door and floor with no insulation.