Name: Holiday Inn Express & Suites Halifax - Bedford by IHG
Address: 980 Parkland Drive, Wedgewood, Halifax, Canada, Halifax, Halifax County, CA
Price range: $126–$393 per night
Rating: 7.6

What guests think

At Holiday Inn Express & Suites Halifax - Bedford by IHG, travellers highlight clean, comfortable rooms, a convenient location, and staff, while families enjoy the waterslide, but recurring complaints note highway noise, elevator outages, pool closures/towel shortages, and occasional pests.

The included hot breakfast gets many compliments, though some reported limited variety and slow replenishment at peak times. Facilities center on the pool, but guests also cite hot tub outages and occasional pool cleanliness or temperature problems. Room comfort is generally strong, yet some mention tricky key cards, weak internet, or uncomfortable sofa beds. Expect a convenient, family-leaning stay with some operational tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Family-friendly pool with waterslide is a highlight, but reviews repeatedly note towel shortages, occasional cloudy or too-hot water, and scheduled lesson closures; the hot tub is often out of service. Elevator outages cause delays, while parking and EV chargers are available (though chargers sometimes don’t work).

Related guest reviews

6

Jesse

Oct 21, 2025

·

Stayed 1 night

Room wasn't ready until about an hour after check in time. Staff were very nice and I don't believe it was their fault, I think they were understaffed. No towels in the pool area was probably the first time I experienced that in a hotel. We asked front desk and they couldn't help. The breakfast buffet had odd machines from what was expected (pancakes instead of waffles, juice machine that was surprisingly frustrating to operate) and the service staff were buzzing around cutting in front of guests and generally in the way when it wasn't even busy. They were nice but seemed like they felt like they needed to be rushing around. The experience would be better if they were more discreet and patient in performing their duties. No one seemed to care how our stay was and didn't ask. The cleaning ladies we met were so nice.

6

Yann

Jun 19, 2023

·

Stayed 1 night

The pool was not great, the hot tube was down.

6

Christopher

Nov 24, 2025

·

Stayed 1 night

Room was clean but there was nobody at the front desk the couple of times we went down to ask a question, going to the pool both after check in and in the morning there were no towels and the dirty towel bins were both overflowing

10

Frank

Sep 30, 2025

·

Stayed 1 night

Room was very clean and parking was easy and felt safe. The bathroom was a bit tight.

2

Maria

Oct 1, 2025

·

Stayed 1 night

If you are going to close the pool from 4:00 PM to 7:30 PM on Mondays & Wednesdays for private swimming lesson through V V Aquatics, then let Expedia know and post it on your website. We picked this location due to the pool / water slide and my young son was heartbroken when we were not allowed to use the pool during our stay (he's 8yrs old so bedtime is early) while the private lessons were going on. No notice at the front desk - nothing to advise paying guests. Total sham!

2

Karen

Sep 21, 2025

·

Stayed 1 night

broken pullout bed pool heater was broken so the pool was hotter than a hot tub offered a smaller room to make up for the broken pullout price was too high charged for suite and it was one room with two tvs side by side on the wall

10

Elvira Ivy

Apr 21, 2025

·

Stayed 1 night

EV chargers were not working but other that it was a good staycation for us.

6

Iulia

Jan 2, 2026

·

Stayed 1 night

We booked one night as a family staycation over Christmas and our daughter has always wanted to try the “hotel with the big slide that you can see from the highway”. The staff were friendly, check in was simple and the slide was a blast, but the pool was quite cold. We went to the pool in the evening and were warned by another guest that there were no pool towels and we had to use our room towels. On my way up to the room, I checked with the front desk and he confirmed there were no towels and if we used our room ones, we couldn’t get fresh ones until the next day. There were 2 elevators but only one working one. Breakfast would have been mediocre if the food would have been replenished in the trays, or when it was some things were I realize there was a hockey tournament so lots of people in the hotel, however that would not have been a surprise to management so they could have been more prepared for the amount of people booked in.

10

Sylvain

Jul 27, 2025

·

Stayed 4 nights

6 bornes électriques gratuite et fonctionnelle

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6

shana

Mar 15, 2025

·

Stayed 1 night

Great stay, the pool was a good size and the kids loved the waterslide. Only downfall of the hotel was one elevator was down so a lot of waiting for the elevator or going up and down to get where you’re going.

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Cleanliness

Cleanliness feedback is inconsistent: many guests found rooms very clean, but multiple reports mention mice or other pests, occasional stained or dirty areas, and cloudy pool water. Common areas sometimes had trash, and a few bathrooms needed better maintenance.

Related guest reviews

4

Katia

Nov 16, 2025

·

Stayed 5 nights

I saw mices in the hotel, twice. My colleague had a mouse in her bedroom, for 2 weeks.. I have texted the frontdesk about it.. no reply. I will not go back to this hotel, ever.

2

Keshav

Aug 21, 2025

·

Stayed 1 night

Found rat in the room

8

James Quinton

Aug 30, 2025

·

Stayed 1 night

The hotel was okay and you get what you paid for however the swimming pool looks cloudy and a bit dirty, to be fair it was warm to swim in. I found under the bed a sticky trap for the bugs which was disgusting. The staffs are pleasant and attentive.

10

Lisa

Jan 7, 2026

·

Stayed 1 night

Breakfast very good, great service at front desk and rooms very nice and comfortable. A+ for cleanliness

6

Ryan

Jul 14, 2025

·

Stayed 1 night

We had pizza for supper the night before it was sitting on the desk in our room. We were woken up at 3 AM to a mouse chewing on the box trying to get in to eat the pizza.

6

Nicolas

Jul 27, 2025

·

Stayed 4 nights

Pretty average. Saw bugs in the bathroom. The pool is great for the kids.

2

Geri

Oct 22, 2025

·

Stayed 1 night

Heard scratching in the hotel room walls followed by a mouse running across the floor and going under sofa bed. Went to front desk to ask for another room, was provided a lower quality room that had not been cleaned, window opened, bedding had been used, toilet was full of toilet paper. Went back down to front desk and was provided another room - still lower quality than what had been booked and paid for. Was given a bottle of water for my inconvenience. Approached the front desk the next morning and Brock tye front desk agent was rude and dismissive. Told me I booked through Expedia so not his problem and nothing he could do. Refused to let me speak to manager.

2

Maria

Oct 1, 2025

·

Stayed 1 night

Pool has rust, heavy wear and tear. Pool area furniture and cushions all stained. Room garbage left in the hallways (take-out containers, pizza boxes, trash cans, etc). Room cleaners constantly on their cell phones while garbage in hallways sit all morning.

4

Deanne

Oct 19, 2025

·

Stayed 1 night

The check in was where it started. Staff were rude when we checked in. Seemed annoyed for no reason. One card didn’t work so went back down to get it fixed and again didn’t seem happy to help. Called down once we were in our room and no one answered. No towels for the pool, asked for a few more at the desk and he seemed very annoyed I asked For more to only have 2 and not 3 that asked for. There were kids running in the halls till way past 11:30pm and no one came to tell them to stop. I know we weren’t the only ones that were disturbed by this as we heard others at checkout were making the same complaint. Pool was not very clean. The water was cloudy. A few positive things- my child loved the water slide. All in all the room was ok. Carpet were stained. Beds were clean and comfortable. The only reason I’m giving a 2 star is because the lady working the breakfast area refilling the stations was nice to me and the guy at the desk when checking out was nice. Breakfast was pretty good. Sadly disappointed with the stay for the money it cost to stay there and especially since we were locals and wanted to spend a night there for my child’s birthday to enjoy the waterslides. Try v to support local businesses.

2

Pothier

Jun 25, 2025

·

Stayed 1 night

There was a mouse in the washroom, it came from under the vanity. It was terrible

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Rooms

Rooms are generally modern and comfortable with good beds, but several guests report finicky key cards, noisy or inconsistent HVAC/internet, and uncomfortable or broken sofa beds; some rooms facing the busy road are affected by traffic noise.

Related guest reviews

8

Martin

Jul 25, 2023

·

Stayed 3 nights

It was close to highway and local restaurants was only 10 minutes away. The air conditioner was noisy going on and off louder it seems than normal

8

Jesse

Aug 20, 2025

·

Stayed 4 nights

Need to fix door swipe unlocking. They don't work well at all.

8

rong yang

Aug 3, 2025

·

Stayed 2 nights

In general it is very good and the only reason it gets a four star is that the blind is deformed and it is out of railing that it doesn't close fully. Light comes in from the gaps in the morning wakes me up before my schedule.

2

Nawzad

Aug 2, 2025

·

Stayed 4 nights

Very noisy it feels like sleeping on the road You could hear everything from outside the windows are not sealed properly

10

Elizabeth

Nov 22, 2025

·

Stayed 1 night

Room was great, bed was super comfortable. Was close to where we needed for the night

8

Afshin

Aug 1, 2025

·

Stayed 6 nights

Food Options (Breakfast): The breakfast was acceptable but not perfect. While it provided some basic options, it lacked variety and quality could be improved. Bed Comfort: The bed was comfortable, providing good rest throughout the stay. This was one of the better aspects of the accommodation. Internet Access: The internet access was poor. Connection was unreliable and very slow, making it difficult to perform even basic tasks online. Transport Access: Transportation access was unsatisfactory. It was either not conveniently located or lacked easy options for getting around the area.

2

Karen

Sep 21, 2025

·

Stayed 1 night

broken pullout bed pool heater was broken so the pool was hotter than a hot tub offered a smaller room to make up for the broken pullout price was too high charged for suite and it was one room with two tvs side by side on the wall

8

Jules

Jul 29, 2025

·

Stayed 1 night

Hotel was good. Mattress of the pullout sofa was lumpy though. And the pool was closed in the morning for private swim lessons.

4

Julien

Nov 28, 2025

·

Stayed 3 nights

The sound proofing is horrible. You hear the highway and everything in the hall way

4

Bernice

Jun 11, 2025

·

Stayed 1 night

The room was clean and looked fine. The problem was with noises so you couldn’t sleep. You could hear traffic all night long. It was noisy. The heater/air conditioner made a constant ticking noise.

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Service

Service is often friendly and accommodating at the desk and breakfast, yet several reviews describe rude or unhelpful interactions, disorganized or delayed check-ins, and limited responsiveness to problems.

Related guest reviews

10

Corwin

Aug 26, 2025

·

Stayed 2 nights

This hotel is excellent, From the time we checked in to the time we checked out. The guy and the beautiful lady ( that was training for a few hours that day) at the front desk ,that i didnt get their names were very courteous and friendly. The rooms were clean, comfortable and spacious. Breakfast was awesome. Would definitely go back

6

Shelly

Aug 23, 2025

·

Stayed 1 night

Room was not ready upon arrival. There was at least 30 people waiting for their rooms . We finally got our room at 4:35 pm when check in was at 4 pm. The staff seemed very disorganized

10

Katelyn

Nov 30, 2025

·

Stayed 2 nights

Clean rooms and the staff were amazing. The mowing breakfast staff were always cleaning and making sure everything was full and hot.

8

Quinn

Jan 29, 2026

·

Stayed 1 night

Staff was friendly and made requested changes

10

Courtney

Dec 18, 2025

·

Stayed 1 night

The front desk person was so outgoing and made me laugh. He's very good at his job and amazing with the public

6

Munashe

Aug 24, 2025

·

Stayed 4 nights

The cleanliness of the property is great and is located in a convenient area with parks, stores, and restaurants nearby. Customer service was at times below average and at moments very poor. There were a couple of instances where we were questioned by staff for asking for extra towels or an extra blanket. Staff were reluctant to bring it and explained to us that we already have it in our room or that they had no extra blankets to give out. We were only given towels for 2-3 guests when we stated and paid for 4 guests, this did not seem to be relayed to house cleaning services and was a constant need for request on our 4 night stay- at times just dealing with limited towels. Next, staff members and a manager were seen being confrontational with another guest at the breakfast buffet, accusing them of going up too many times and telling them “they’ve had enough to eat”. I was very disappointed to see such distasteful customer service at this establishment. Many nearby guests were uncomfortable with the customer service displayed. The buffet was also not able to keep up with the capacity of guests and was constantly running out of hot food items at the same time (bacon, sausage, eggs). Lastly, the gym facilities could be improved as it has poor ventilation and stale odours.

2

Geri

Oct 22, 2025

·

Stayed 1 night

Heard scratching in the hotel room walls followed by a mouse running across the floor and going under sofa bed. Went to front desk to ask for another room, was provided a lower quality room that had not been cleaned, window opened, bedding had been used, toilet was full of toilet paper. Went back down to front desk and was provided another room - still lower quality than what had been booked and paid for. Was given a bottle of water for my inconvenience. Approached the front desk the next morning and Brock tye front desk agent was rude and dismissive. Told me I booked through Expedia so not his problem and nothing he could do. Refused to let me speak to manager.

10

Shauna

Jan 9, 2025

·

Stayed 1 night

Very friendly and helpful staff. Wonderful clean room.

4

Deanne

Oct 19, 2025

·

Stayed 1 night

The check in was where it started. Staff were rude when we checked in. Seemed annoyed for no reason. One card didn’t work so went back down to get it fixed and again didn’t seem happy to help. Called down once we were in our room and no one answered. No towels for the pool, asked for a few more at the desk and he seemed very annoyed I asked For more to only have 2 and not 3 that asked for. There were kids running in the halls till way past 11:30pm and no one came to tell them to stop. I know we weren’t the only ones that were disturbed by this as we heard others at checkout were making the same complaint. Pool was not very clean. The water was cloudy. A few positive things- my child loved the water slide. All in all the room was ok. Carpet were stained. Beds were clean and comfortable. The only reason I’m giving a 2 star is because the lady working the breakfast area refilling the stations was nice to me and the guy at the desk when checking out was nice. Breakfast was pretty good. Sadly disappointed with the stay for the money it cost to stay there and especially since we were locals and wanted to spend a night there for my child’s birthday to enjoy the waterslides. Try v to support local businesses.

4

Hamid

Jul 31, 2023

·

Stayed 1 night

The room itself was clean! But staff were so unfriendly and their customer service at the front desk was very disrespectful like ignoring and not welcoming!!!!

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Location

Convenient for Halifax/Bedford with easy highway access and nearby restaurants and shops; several guests appreciated the accessibility. Some noted traffic noise due to the busy road.

Related guest reviews

10

Jaswinder

Sep 19, 2025

·

Stayed 2 nights

Perfect location

8

Mike

Sep 10, 2023

·

Stayed 3 nights

Hotel was clean and room was modern. Conveniently close to Mount St Vincent university and Bayer’s Lake shopping centre.

10

Andy

Feb 8, 2023

·

Stayed 2 nights

I liked the location, so easy to get to and in a quiet area, with gas stations and restaurant close by, and the Staff was great.

8

ryan

Aug 20, 2025

·

Stayed 2 nights

Was nice. It is just out side halifax proper. But convenient

6

Craig

Oct 20, 2025

·

Stayed 1 night

We found the location to be Pretty great, but due to the hotel being near a busy street and our room facing the busy road it was a bit loud. The elevator was creating a roaring sound most of the night. I personally wouldn't book here again!

10

Pathmanathan

Mar 22, 2025

·

Stayed 2 nights

Overall, it was a good property with good amenities, and convenient highway access.

10

Sheree

Mar 21, 2025

·

Stayed 4 nights

Great place to stay, comfy bed, easy parking and convenient location

8

DEBORAH

Jun 21, 2025

·

Stayed 1 night

Rooms good location for our needs good

8

Sally

Jul 2, 2025

·

Stayed 1 night

Great spot! Very convenient for the city! Room was clean and spacious, and had all the facilities you need. The road outside is a little noisy in the room, however a pair of earplugs sort that out. Id recommend this hotel.

8

Joseph

Jun 11, 2025

·

Stayed 3 nights

Liked that it was close to Halifax. A bit noisy at night with highway.

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Dining

Included hot breakfast is frequently praised for being tasty with a decent selection. During busy periods some guests found variety limited or items not replenished quickly, and gluten friendly options were few.

Related guest reviews

6

Jesse

Oct 21, 2025

·

Stayed 1 night

Room wasn't ready until about an hour after check in time. Staff were very nice and I don't believe it was their fault, I think they were understaffed. No towels in the pool area was probably the first time I experienced that in a hotel. We asked front desk and they couldn't help. The breakfast buffet had odd machines from what was expected (pancakes instead of waffles, juice machine that was surprisingly frustrating to operate) and the service staff were buzzing around cutting in front of guests and generally in the way when it wasn't even busy. They were nice but seemed like they felt like they needed to be rushing around. The experience would be better if they were more discreet and patient in performing their duties. No one seemed to care how our stay was and didn't ask. The cleaning ladies we met were so nice.

10

Jacquelin

Aug 18, 2025

·

Stayed 2 nights

Clean, kid friendly hotel. Great breakfast included! Pool was great with huge water slide!

6

Munashe

Aug 24, 2025

·

Stayed 4 nights

The cleanliness of the property is great and is located in a convenient area with parks, stores, and restaurants nearby. Customer service was at times below average and at moments very poor. There were a couple of instances where we were questioned by staff for asking for extra towels or an extra blanket. Staff were reluctant to bring it and explained to us that we already have it in our room or that they had no extra blankets to give out. We were only given towels for 2-3 guests when we stated and paid for 4 guests, this did not seem to be relayed to house cleaning services and was a constant need for request on our 4 night stay- at times just dealing with limited towels. Next, staff members and a manager were seen being confrontational with another guest at the breakfast buffet, accusing them of going up too many times and telling them “they’ve had enough to eat”. I was very disappointed to see such distasteful customer service at this establishment. Many nearby guests were uncomfortable with the customer service displayed. The buffet was also not able to keep up with the capacity of guests and was constantly running out of hot food items at the same time (bacon, sausage, eggs). Lastly, the gym facilities could be improved as it has poor ventilation and stale odours.

10

Lisa

Jan 7, 2026

·

Stayed 1 night

Breakfast very good, great service at front desk and rooms very nice and comfortable. A+ for cleanliness

10

Ed

Nov 29, 2025

·

Stayed 4 nights

They do a great job at this hotel. The room was clean and like new. Breakfast was solid. Management great. Definitely recommend.

8

Darryl

Aug 24, 2025

·

Stayed 1 night

Very nice rooms. Clean, friendly staff, great breakfast (included). And a pool!

10

Faith

Aug 19, 2025

·

Stayed 1 night

This hotel provided a wonderful stay. They were even able to accomodate an early check in for us. The location is good as well, as there are several restaurants/stores just around the corner (in walking distance). It also has good highway access. The breakfast spread was quite good too. Overall, an excellent stay - thank you!

10

Julie

Dec 9, 2024

·

Stayed 2 nights

Amazing free Breakfast!

6

Iulia

Jan 2, 2026

·

Stayed 1 night

We booked one night as a family staycation over Christmas and our daughter has always wanted to try the “hotel with the big slide that you can see from the highway”. The staff were friendly, check in was simple and the slide was a blast, but the pool was quite cold. We went to the pool in the evening and were warned by another guest that there were no pool towels and we had to use our room towels. On my way up to the room, I checked with the front desk and he confirmed there were no towels and if we used our room ones, we couldn’t get fresh ones until the next day. There were 2 elevators but only one working one. Breakfast would have been mediocre if the food would have been replenished in the trays, or when it was some things were I realize there was a hockey tournament so lots of people in the hotel, however that would not have been a surprise to management so they could have been more prepared for the amount of people booked in.

8

Celiegh

May 25, 2025

·

Stayed 2 nights

Room was great, wish there was more selection for breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	$84
February	$98
March	$170
April	$131
May	$172
June	$179
July	$176
August	$216
September	$194
October	$159
November	$133
December	$95

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11 $242	12 $248
13 $196	14 $256	15	16 $264	17 $190	18 $259	19 $246
20 $205	21 $312	22 $315	23 $294	24 $194	25 $262	26 $393
27 $185	28 $157	29 $173	30 $169

Su	Mo	Tu	We	Th	Fr	Sa
				1 $167	2 $188	3 $245
4 $166	5 $209	6 $197	7 $226	8 $158	9 $155	10 $171
11 $131	12 $148	13 $158	14 $161	15 $160	16 $194	17 $195
18 $142	19 $179	20 $179	21 $179	22 $192	23 $185	24 $172
25 $139	26 $131	27 $131	28 $148	29 $126	30 $130	31 $150

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About this property

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What guests think

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