Name: Best Western Plus Chocolate Lake Hotel - Halifax
Address: 250 St. Margaret's Bay Road, Halifax, Canada, Halifax, Nova Scotia, CA
Price range: $115–$575 per night
Rating: 8.45

What guests think

At Best Western Plus Chocolate Lake Hotel - Halifax, travelers praise the friendly staff, very clean rooms, strong complimentary breakfast, and scenic lakeside setting, while recurring critiques note limited parking, elevator outages, occasional noise, and some dated or quirky building layout.

Many guests enjoy lake views, outdoor seating, and family-friendly perks like the pool and games room. A few reviews mention small bathrooms, uneven room modernity, or maintenance hiccups such as temporary pool closures or hot-water problems. Expect a comfortable stay just outside downtown with standout breakfast and a relaxing lakeside vibe.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities include an indoor pool, games room, lakeside patio, and an on-site bar/restaurant; families frequently highlight the pool and arcade. Recurrent drawbacks are tight parking and periods with only one working elevator, plus occasional pool closures or cold water.

Related guest reviews

8

Shawn

Nov 30, 2025

·

Stayed 2 nights

This is the second time we've stayed here as a family. My main gripe is parking, or the lack thereof. Parking is desperately lacking at this property. Sadly there are few options to expand it save buying up adjacent residential properties & making them parking lots. The breakfast was very good & the on-site restaurant and bar are nice as well.

8

Nicole

Jul 17, 2025

·

Stayed 1 night

Pool was closed during our stay. Location was good for us for a one night pop in.

10

Louise

Sep 10, 2025

·

Stayed 2 nights

Great location with lots of free parking. View of the lake was beautiful. Our room was clean and spacious. Used both they gym and the pool; both were great and well maintained. We needed extra glasses and towels and the staff was very quick to fill our request. We had dinner in the restaurant and the fish was delicious.

8

Johanne

Sep 3, 2025

·

Stayed 2 nights

The rooms were nice but the pool wasted heated and that was a big disappointment.

4

Nicole

Jul 2, 2025

·

Stayed 2 nights

Elevator was broken for 3 days. Lake behind the hotel was nice.

10

Danielle

Apr 27, 2025

·

Stayed 1 night

Family friendly, very nice restaurant and lovely continental breakfast. The arcade was a huge hit with the kids!

10

Kimberly

Nov 17, 2025

·

Stayed 1 night

Clean room, staff was very pleasant, kids enjoyed the pool and arcade room

10

Philip

Jun 21, 2025

·

Stayed 1 night

Everything was great except only 1 elevator working.

8

Sandra

May 12, 2025

·

Stayed 4 nights

It had a great view of the water. The bathtub plug never did get fixed . The pool was out of order and we found out too late to cancel.

10

Darryl

Nov 29, 2025

·

Stayed 1 night

⭐️⭐️⭐️⭐️⭐️ Great Value & Much Needed! Really impressed! Great value with lots of amenities — the pool and games room were awesome perks. The bathroom looked newly renovated and very clean. For the price, you absolutely can’t beat this in Halifax — other hotels charge way too much for less. This is perfect for a middle-class traveler and a much-needed option in the city. Highly recommend!

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently note very clean rooms and well-kept public areas. A smaller number mention missed spots or odors in some older or pet-wing rooms.

Related guest reviews

8

Troy

Jul 26, 2025

·

Stayed 2 nights

Property was convenient with good parking and the breakfast was great! Room was clean but did smell a bit damp and musty and some stains in the carpet were a bit off putting. Overall I hade a good stay and got good value for the price.

10

Alexander

Nov 23, 2025

·

Stayed 1 night

Cleanliness, room appointments, staff and excelllent breakfast offerings were all beyond reproach.

10

Ronald

Nov 20, 2025

·

Stayed 1 night

Very clean rooms and friendly helpful staff

8

Melissa

Feb 16, 2026

·

Stayed 1 night

Room was very clean Staff was excellent

6

Tosha

Mar 31, 2025

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Stayed 1 night

The room was so dirty with splashes of juice all over the walls. This is stuff that can be fixed to ensure a good quality stay. I paid 300 for a very dirty room. The bed was comfortable and seemed to be clean in and around the bed area. Noise was a bit much but we knew a hockey tournament was in house. The free breakfast was empty of hot items and no one around to help. So much area for improvement especially with a property with so much potential

8

Jennifer

Jun 17, 2025

·

Stayed 1 night

The staff were great, the bed was very comfortable and clean and the room was pretty good. The bathroom could use better cleaning - cobwebs in the corners and there was a half used bar of soap in the shower, which was pretty gross. Otherwise it was fairly clean. The real draw to this hotel though is the waterfront. It's right on a lake with beautiful chairs overlooking the lake, picnic tables and a pergola. The restaurant overlooks the lake and there isn't a more beautiful place in the world to eat breakfast or drink morning coffee. The breakfast was great.

10

Eva

Nov 6, 2025

·

Stayed 2 nights

Nice view of lake , clean , coffee machine in lobby, helpful staff

10

Kendra

Jul 4, 2025

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Stayed 1 night

It was clean newly upgraded. Comfortable bed and pillows. Good selection at breakfast

4

Karen

Jul 13, 2025

·

Stayed 2 nights

We stayed for two nights and requested adjoining rooms through Expedia. I called to confirm 24 hours before our check-in to find out from the hotel directly that the hotel has no adjoining rooms. This was a problem as we were travelling with kids and wanted to have an open door between our rooms. We were travelling with a pet so we were assigned two rooms in the pet section. The carpet seemed wet and smelly. The units in the dog section are along a long hallway of the old Perth hotel. There are three doors to the parking lot that are constantly in use and a lot of loud talking and smoking near the doors that comes into the hallway. Did not feel secure or safe. The air conditioner and heating unit did not work. The fridge was incredibly loud all night long. Instead of a real comforter or blanket, they used a very silky sheet. Staff were very nice, breakfast was OK. Will definitely not stay again.

10

Michelle

Oct 3, 2024

·

Stayed 5 nights

Really like this hotel for convenience and it’s very clean

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Rooms

Guests find rooms comfortable with lake views widely praised; many note comfy beds and some spacious layouts. Downsides include small bathrooms, dated or quirky layouts with internal stairs, and occasional noise from traffic, hallways, or HVAC.

Related guest reviews

8

Evelyn

Sep 20, 2025

·

Stayed 1 night

The room was a good size, clean and comfortable. The service and the breakfast were good and the “lake” (pond) is pretty. The hotel itself is a little weird though. It seems like maybe it was a couple of buildings at one time that were later connected. The floor we were on had corridors that were tiny and twisted, easy to get lost. It was hard to move the luggage cart through the tiny twisted corridors and then you come to a point where you have to go down three or four steps forcing you you to abandon the cart and carry your luggage the rest of the way. So weird! Maybe the tower part of the hotel is more normal. I wouldn’t recommend anyone stay in this part of the hotel who can’t carry their luggage up and down a few steps.

10

Eldon

Oct 6, 2025

·

Stayed 1 night

Nice place! Some road noise for sensitive sleepers.

6

Tom

Jul 28, 2025

·

Stayed 1 night

Quick check in however the front desk agents’ personality could have been better. The property is laid out strangely with 2 wings and stairs that show up randomly on the floors. We had a luggage trolley and had to abandon it as we encountered stairs. Our room was nice however the HVAC was hard to figure out and we had an earwig in our bath. But we enjoyed our stay and the server we had in the restaurant was incredible. Also our housekeeper was great - he liked my son’s soccer jersey and shook his hand as he supports the same team!

10

Hilary

Oct 8, 2025

·

Stayed 3 nights

Enjoyed our stay. The room was comfortable and quiet, except for traffic starting at 6:30. We were right on the road...there are roms facing the lake that would have no traffic noise. The lake area is wonderful for relaxing after a long day of sightseeing. The staff was very nice. Excellent bar. Great view of lake from bar, and restaurant. Good breakfast. Deck has nice view of lake. What we did not like was loud and forceful air conditioning

6

Erica

Aug 16, 2025

·

Stayed 1 night

Very small bathroom vanity

8

Melina

Apr 16, 2025

·

Stayed 1 night

Room was close to road so noisy

6

Heather

Jul 1, 2025

·

Stayed 2 nights

We were in a main floor, motel style room with wall out to parking lot and lake. View and lake access was great. Breakfast was great. Room was in major need of a renovation: damp smell in room, carpet dirty and damp, bathroom door sticks, air conditioner fan would not turn off at all.

10

Howard

Nov 9, 2025

·

Stayed 2 nights

Had a quiet lake view room on floor 9. Was nicely appointed and very comfortable. The restaurant was a plus, great food and fast service and breakfast was hot and plentiful. The only con was tight parking for a full size pickup truck, but nothing I’m not used to by now. All in all, we will be back again.

8

Aida

Nov 3, 2025

·

Stayed 1 night

Good experience. Comfortable beds!

8

shirley

Jul 14, 2025

·

Stayed 4 nights

We stayed on the ninth floor had a view of the lake. The room was big clean and very quiet. Would stay there again.

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Service

Service is frequently described as friendly, accommodating, and quick to resolve issues, with special praise for breakfast and restaurant staff. A few guests reported inconsistent front-desk professionalism or slow responses to problems or noise.

Related guest reviews

10

Sara

Jan 20, 2025

·

Stayed 1 night

There was a mix-up with my original booking with Expedia and the receptionist, Cullen provided excellent customer service. She was friendly, professional and sorted out my issue quickly and efficiently.

4

Alison

May 16, 2025

·

Stayed 1 night

There were very unruly guests next door and nothing was done for 2 hours. It was loud, unpredictable bangs against our walls. It was very unsettling for my daughter and I. I called the front desk and was told security was going.

4

Nicole

Feb 21, 2026

·

Stayed 2 nights

Room was great ..tech outdated ...bath moved wonky when stepped in..safe?? Spent 40 min trying to take my deposit ..staff seemed to lack knowledge and competance...after 40 min of trying to check in finally went to atm to get cash for deposit. When checking out they had lost my cash deposit 30 min later she took it from the cash drawer because she couldnt find it. .This made me late for work. Took 10 min to print receipt. Just frustrating. I also upgraded to 2 beds. When i was checking out oh that 25 dollar upgrade waz

10

Robert

Nov 30, 2025

·

Stayed 2 nights

Staff was courteous. Seamless check in. Good experience.

10

Allan

Oct 22, 2025

·

Stayed 2 nights

Great staff, always helpful and quick, dining room staff especially so.

10

Zhengyi

Jul 4, 2025

·

Stayed 2 nights

The staff is friendly and we got an upgrade for free

10

Michelle

Aug 19, 2025

·

Stayed 5 nights

The staff went out of their way to accommodate us when our flight was cancelled by Air Canada. We were very grateful for the manager’s rate we were offered as a courtesy for the disruption even though it had nothing to do with the hotel!

8

Sarah

Nov 16, 2025

·

Stayed 2 nights

Clean rooms and property. Night receptionist wasn't that friendly, but the rest of staff were great.

10

Marylou

Oct 17, 2025

·

Stayed 1 night

room was lovely, however next to elevators both convenient and noisy overnight, night staff exceptionally helpful with unforeseen problems with credit card

10

Pauline

Nov 1, 2025

·

Stayed 1 night

Staff were so friendly and accommodating, when Christian saw my Mother had mobility issues, he switched her to a different room with a walk in shower. The complimentary breakfast was so much more than expected and the rooms and hotel were spotless. Highly Recommend

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AI-generated summary based on recent guest reviews

Location

Set on Chocolate Lake with relaxing views and outdoor seating; a short drive or bus ride to downtown, Dalhousie, and shopping. Walking options are limited for some, but many value the quiet, scenic setting away from downtown traffic.

Related guest reviews

10

Rick

Sep 30, 2024

·

Stayed 1 night

Location, view, breakfast.

10

Mark

Aug 17, 2025

·

Stayed 2 nights

good location

8

Sandra

Jul 21, 2025

·

Stayed 4 nights

Tres bien situé.. a 10 minutes en auto de centre ville d'Halifax. Tout etsit priche en voiture ou transport en commun. De beaux parcs nationaux autour avec plages. Personnel serviable et gentils.

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8

Bruce

Aug 31, 2025

·

Stayed 2 nights

Hotel is very nice and clean, there is very little within walking distance, however the waterfront is only a15 minute ride away.

8

Francis

May 6, 2025

·

Stayed 2 nights

the property is located at the hill-top, it is a relatively short distance away from downtown area if you have a bicycle with you (able to get there within 15mins one-way); and if Peggy's Cove is place you gonna visit after your check-in, it is just around 40mins driving distance away from it.

8

David

Jun 21, 2025

·

Stayed 1 night

Quiet location. 15 minutes from downtown Halifax

10

Michael

Sep 17, 2025

·

Stayed 3 nights

Nice hotel. Friendly staff and close to the downtown core.

10

Jolan

May 5, 2025

·

Stayed 2 nights

We enjoyed our stay! We experienced friendly helpful staff, comfortable beds, a beautiful lake view, a good breakfast, convenient location, and free parking.

10

Deborah

Nov 10, 2025

·

Stayed 1 night

Lovely hotel in a very convenient and pretty spot on the water.

10

Olga

Jun 16, 2025

·

Stayed 1 night

Great location on the lake. Clean hotel. Good breakfast. Plenty of parking on hotel property.

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Dining

Breakfast draws strong praise for quality, variety, and attentive replenishment, and many enjoy the on-site restaurant and bar. Some guests note occasional crowding, limited daytime hours, or inconsistent pub meals.

Related guest reviews

8

Raja

Oct 9, 2025

·

Stayed 1 night

Overall the hotel was good. Staff not in the friendly side but relatively pleasant. Restaurant food left much to be desired. I’d ordered fish cakes, which were very soft and accompanied with 2 pieces of vegetables. The accompanying sauce was cold and the waiter insisted that’s how it should be, not understanding that cold cream with hot fish, in this particular case, doesn’t go together. The pillows in the room were very soft and uncomfortable. But that’s a problem we come across at most chain hotels, even the 4 star ones.

10

Michele

Nov 24, 2025

·

Stayed 1 night

Everything was fresh and breakfast was excellent. The restaurant makes excellent food no need to leave the hotel!

2

Shaun

Nov 22, 2025

·

Stayed 3 nights

Last night was a horrible experience in the pub! Management was unapologetic about the situation, one sided and hung up the phone in my wife’s ear when she tried to explain what happened.I am sorry I didn’t record the conflict. Food is overpriced and poor. Breakfast was great!

10

Louise

Sep 10, 2025

·

Stayed 2 nights

Great location with lots of free parking. View of the lake was beautiful. Our room was clean and spacious. Used both they gym and the pool; both were great and well maintained. We needed extra glasses and towels and the staff was very quick to fill our request. We had dinner in the restaurant and the fish was delicious.

8

Dyanne

Sep 19, 2025

·

Stayed 1 night

The dining room was small and the hotel was quite full. It was difficult to find a table. The food selection was very good. The staff were excellent. The room was clean and well appointed. We enjoyed our stay.

10

Gary

Oct 26, 2025

·

Stayed 1 night

The thing that really stood out were the eggs. Most continental breakfast serve eggs that are the consistency of egg flavoured jello. Their chef made eggs that tasted like actual eggs! It seems a strange thing to rave about but for breakfast the little things really count.

8

Laurie

Sep 9, 2025

·

Stayed 1 night

Good breakfast

10

Charles

Jul 22, 2025

·

Stayed 1 night

As nice a Best Western Plus as we have stayed at. We were there recently as part of our day/night in Halifax. It backs on to chocolate lake with a wonderful outdoor patio for dining or even just drinks. There is a nice bar and grill inside as well. Breakfast was lovely, as were all the staff. Will definitely recommend this hotel to our friends.

10

Marlene

Oct 12, 2025

·

Stayed 2 nights

My overall stay was good, but the only thing that was disappointing was it states that you have a restaurant which serves breakfast lunch and dinner? Yes breakfast is included with the room and then the restaurant does not open until 4 o’clock.

10

Jie Ling

Oct 22, 2025

·

Stayed 1 night

Staffs are wondering! We showed up close to the end of breakfast hour, staff clearly monitored customer flow, react quickly get us more food! That’s awesome! We had satisfied breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$94
February	$98
March	$130
April	$131
May	$193
June	$221
July	$213
August	$265
September	$207
October	$172
November	$143
December	$102

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $329	18 $283	19 $198
20 $220	21 $424	22	23 $575	24 $273	25 $317	26 $306
27 $181	28 $193	29 $193	30 $193

Su	Mo	Tu	We	Th	Fr	Sa
				1 $149	2 $229	3 $157
4 $167	5 $275	6	7	8 $262	9 $163	10 $157
11 $139	12 $147	13 $140	14 $140	15 $151	16 $174	17 $172
18 $143	19 $280	20 $274	21 $267	22 $274	23 $172	24 $161
25 $130	26 $131	27 $125	28 $153	29 $123	30 $115	31 $137

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator

Standard Room, 2 Queen Beds, Refrigerator, Lake View

Suite, 2 Queen Beds

Suite, 1 King Bed, Fireplace, Lake View

Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Lake View

Suite, 1 King Bed, Fireplace, Lake View (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator

Suite, 1 Queen Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View

Standard Room, 1 Queen Bed, Refrigerator

Standard Room, 1 King Bed, Refrigerator & Microwave, Lake View (Pet Friendly)

Standard Room, 2 Queen Beds, Lake View (Pet Friendly)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Best Western Plus Chocolate Lake Hotel - Halifax

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