Hotel Interlaken

Breakfast was amazing. Friendly. Comfortable. Great location.

Such a unique hotel. If you are able to, you should select a balcony room. The views were amazing! Very clean. Beds are super comfortable. Great restaurant. Helpful staff. Left an item, and they called us right away and mailed them to us.

Twin beds really Smaller than anywhere else and pillows not confortable.

The hotel has a good structure and a convenient location. However, my experience with the service was unfortunately very disappointing. At check-in, when I mistakenly entered the wrong PIN for my credit card, the receptionist laughed and made an inappropriate comment regarding my ability to pay. This made me feel extremely uncomfortable and unwelcome. During breakfast, I also encountered rude and inattentive behavior from the staff, which further contributed to a negative impression of the service. These were not isolated incidents, but rather a recurring pattern of poor customer care throughout my stay. While the facilities are good, the lack of professionalism and courtesy from the staff significantly impacted my overall experience. I hope the hotel will take steps to improve this aspect, as the location and property itself have a lot of potential.

Great location and hotel. They have a lounge but no bar which was a bit different. Enjoyed our stay.