Name: The Guesthouse by The Hey Hotel
Address: 7 Höheweg, Central Interlaken, Interlaken, Switzerland, Interlaken, Interlaken-Oberhasli District, Switzerland
Rating: 7.6

Guest reviews

7.6

Good

Based on 527 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Travellers describe The Guesthouse by The Hey Hotel as centrally located with friendly, helpful staff and generally clean, basic rooms, but many note compact layouts and frequent summer heat due to no air conditioning, with occasional maintenance or housekeeping issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Michel

last week

·

Stayed 4 nights

Accommodating staff Nice breakfast Close to any services Train station nearby It was a good stay Thank you Hey Hotel

6

Elizabeth

27 Mar 2026

·

Stayed 2 nights

Founds bugs in the bed (probably not bed bugs but still), breakfast was often running out of things constantly without being replaced right away well before the closing time of 10, bad air circulation in the room

6

keat chow

11 Jan 2026

·

Stayed 2 nights

Yes shops & restaurants are very near

10

Daniyal

6 Jan 2026

·

Stayed 1 night

Reception was amazing and room was clean and comfortable

10

Thanarat

29 Dec 2025

·

Stayed 3 nights

The room was spotless. Very clean. The staffs are nice and helpful with everything. The room has everything you need.

7 Höheweg, Central Interlaken, Interlaken, Switzerland

Location

With a stay at The Guesthouse by the Hey Hotel, you'll be centrally located in Interlaken, a 5-minute drive from Lake Thun and 6 minutes from Lake Brienz. This hotel is 0.1 mi (0.1 km) from Hoeheweg and 0.3 mi (0.6 km) from Alpine Garden.

Hoeheweg(0.1 Miles)

Höhematte Park(0.1 Miles)

Kunsthaus Interlaken(0.1 Miles)

Alpine Garden(0.3 Miles)

Interlaken Casino(0.3 Miles)

Mystery Rooms(0.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available at the property, but guests must contact the hotel in advance to reserve onsite parking. Nearby parking is also available for CHF 15 per day, and height restrictions apply.

Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately CHF 25 per person.

Check-in is from 3:00 PM until midnight, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details regarding bathrooms and pool access features are not provided.

The hotel is centrally located in Interlaken, within a 5-minute drive of Mystery Rooms and Lake Thun. It is 2.1 miles from Lake Brienz and just 0.1 miles from Hoeheweg. Public transport options may be available nearby.

Children are allowed at the property, and those under 16 years of age can stay for free.

The Guesthouse by The Hey Hotel

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Property description

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Guest reviews