Name: Leonardo Plaza Hotel Jerusalem
Address: 1 Ha-Rav Avida, Mamilla, Jerusalem, Israel, Jerusalem, Jerusalem District, IL
Price range: US$289–US$837 per night
Rating: 8.2

What guests think

At Leonardo Plaza Hotel Jerusalem, reviewers consistently praise the central location near major sights and its generous kosher breakfast, while feedback on service and room quality is mixed, noting both warm, accommodating staff and complaints about dated interiors and lapses.

Cleanliness varies, with some guests reporting dirty bathrooms or dusty rooms, and parking is limited with a small lot that can be full. Room experiences range from spacious with views to worn spaces with aging fixtures, noisy or ineffective climate control, and occasional maintenance problems. Expect an older, functional city stay rather than a polished luxury experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Parking is limited and the small on-site lot can be full, causing inconvenience.

Related guest reviews

10

Susan

7 Jul 2023

·

Stayed 3 nights

The hotel is in a great location! It is near transportation, restaurants, shopping and Old City! The employees were very helpful and welcoming. Breakfast had a nice variety of foods. Our room was comfortable and clean. Nice amenities! We had a nice spread of goodies and a welcome note from general manager with her cell phone if we needed anything! Nice touch! We will go back!

6

Jacob

7 Aug 2025

·

Stayed 3 nights

The hotel needs a total refurb. The bathrooms are ancient and the aircon sounds like a tractor in reverse and controls are not accurate. Parking is just impossible as the car park is always full. The only plus is location and breakfast was amazing. But room comfort is not even one star. And general staff service is ....they dont really care. The security guys are out to show force and always shout at you. I will not stay there again. In one word. Ugh.

4

Chaim

19 Jul 2024

·

Stayed 2 nights

The Plaza is located in a central location and advertises parking available - something not as available at Jerusalem hotels. Breakfast is fine - in my experience middle of the road for hotels 3 star and above in Jerusalem and is included. Factually - parking is very limited with a very small lot and the communication from reception to new guests is poor. This can mean as happened with me, that you find out with sparse information of details of alternative parking (not a Plaza property) late at night upon returning to a full lot. Security and front desk staff in the middle of night is not focused on customer srevice to help in the parking.

10

Michael

5 Oct 2025

·

Stayed 2 nights

The hotel is directly across the street from the Great Synagogue in Jerusalem. Super convenient for the holidays. They offer meals for all of the holiday days.Shabbat elevators. Kosher. Services in the hotel itself if you don’t want to go across the street. They provided the Yahrzeit candle that I let for my parents.

6

Pavel

15 May 2025

·

Stayed 1 night

Supposedly 4 or 5 star hotel. Friendly staff but the bathroom was dirty esp inside the bathtub scree - nobody cleaned there for decades. Absolutely hate when an expensive hotel uses cheap toilet paper. Little choice at the bar. Really disappointing!!!

10

phil

3 Sept 2025

·

Stayed 1 night

Breakfast buffet was amazing & delicious however it would be nice if the waiters could come around and serve coffee rather than having to make it yourself. Pool and outdoor area was very nice. Hotel staff was very nice and accommodating.

4

Neil

5 Apr 2025

·

Stayed 3 nights

Please don't use the "war" excuse -- we experienced two other Jerusalem hotels during our stay, both with attentive people, clean facilities -- which this hotel doesn't have. Seems like they're on austerity -- the pancake maker doesn't show, so there's no pancakes. No one to help with the luggage. Room not spic and span clean -- old hairs in the bathroom. To their credits parking was easy.

10

Edward

2 Jan 2023

·

Stayed 19,355 nights

Centrally located, walk to major shopping & tourist destinations. Very freindly and helpful staff. Good size rooms and large airy lobby.

10

Jeanne

25 Nov 2025

·

Stayed 1 night

The Leonardo Plaza Hotel was an extremely elegant hotel with a grand marble lobby and well appointed rooms. The dining room and breakfast was the best I experienced in all the hotels during my Israel trip with a lavish spread of various foods.

10

steve

15 Dec 2022

·

Stayed 1 night

This is my 3rd year staying at the Leonardo Plaza, Jerusalem. I love everything about it. Great location, nice, clean rooms, nice views, and friendly, helpful staff. One of the most if not the most bountiful kosher breakfast in the world. Fully outfitted gym. Nice davening and restauurantat the hotel.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: multiple guests reported dirty bathrooms, dusty or unclean rooms, and worn areas, while others found rooms or common spaces acceptably clean.

Related guest reviews

10

Solomon

25 Aug 2024

·

Stayed 7 nights

A very enjoyable stay. The hotel is clean and comfortable and the food is excellent and we were well looked after. We would certainly go again.

2

saul

4 Mar 2025

·

Stayed 1 night

it was very very dirty

6

J C

4 Mar 2025

·

Stayed 2 nights

The view is amazing, when you arrive at the hotel you are greeted by a glorious lobby, everything screams fancy until you check-in and get to the room, the room is incredibly dated and i found it to be quite dusty too. The shower head was too low, (i am only 5ft11 and had to crouch to stay under is) The breakfast was amazing, one of the best hotel breakfasts around, it's a shame the rest of the hotel falls short as the food is really high quality. I believe based on the current condition of the hotel, they should either lower their prices or give the rooms and common areas some TLC.

10

Brondon

17 Apr 2025

·

Stayed 1 night

Excellent kept property

6

Pavel

15 May 2025

·

Stayed 1 night

Supposedly 4 or 5 star hotel. Friendly staff but the bathroom was dirty esp inside the bathtub scree - nobody cleaned there for decades. Absolutely hate when an expensive hotel uses cheap toilet paper. Little choice at the bar. Really disappointing!!!

2

Gael

11 Aug 2025

·

Stayed 2 nights

Rude, arrogant staff who treat guests like a nuisance. Rooms are filthy, ancient, and falling apart — stained carpets, broken furniture, and a smell that makes you want to leave immediately. This place is a dump charging luxury prices. Stay anywhere else in Jerusalem.

4

Neil

5 Apr 2025

·

Stayed 3 nights

Please don't use the "war" excuse -- we experienced two other Jerusalem hotels during our stay, both with attentive people, clean facilities -- which this hotel doesn't have. Seems like they're on austerity -- the pancake maker doesn't show, so there's no pancakes. No one to help with the luggage. Room not spic and span clean -- old hairs in the bathroom. To their credits parking was easy.

10

Amanda

29 Mar 2025

·

Stayed 2 nights

Helpful and friendly staff. Great breakfast. Decor in the room could do with a bit of a refresh but all good clean and lovely.

8

Moshé

7 Jul 2023

·

Stayed 3 nights

Convenable Chambre propre après réclamation

Translate

2

Rachel

19 Apr 2025

·

Stayed 5 nights

I’ve stayed here numerous times over the years and it’s always been dated but clean. This time the staff were rude, the rooms were dirty as were the bathrooms and the dining room just felt unclean. This hotel needs a total revamp. I won’t be staying here again.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms vary: some are spacious, comfortable, and offer views, but many feel dated with aging bathrooms and noisy or ineffective air conditioning, plus occasional maintenance issues.

Related guest reviews

6

J C

4 Mar 2025

·

Stayed 2 nights

The view is amazing, when you arrive at the hotel you are greeted by a glorious lobby, everything screams fancy until you check-in and get to the room, the room is incredibly dated and i found it to be quite dusty too. The shower head was too low, (i am only 5ft11 and had to crouch to stay under is) The breakfast was amazing, one of the best hotel breakfasts around, it's a shame the rest of the hotel falls short as the food is really high quality. I believe based on the current condition of the hotel, they should either lower their prices or give the rooms and common areas some TLC.

6

Jacob

7 Aug 2025

·

Stayed 3 nights

The hotel needs a total refurb. The bathrooms are ancient and the aircon sounds like a tractor in reverse and controls are not accurate. Parking is just impossible as the car park is always full. The only plus is location and breakfast was amazing. But room comfort is not even one star. And general staff service is ....they dont really care. The security guys are out to show force and always shout at you. I will not stay there again. In one word. Ugh.

10

Gregory

19 Feb 2025

·

Stayed 3 nights

We enjoyed the stay. The hotel room was spacious

2

Isaac

19 Mar 2023

·

Stayed 1 night

There was no a/c in the hotel

8

isaac

26 Sept 2023

·

Stayed 1 night

Good location Quite old. dated

6

Dennis

15 Jul 2022

·

Stayed 2 nights

Lokatie en het zwembad zijn fijn. Maar echt verouderde kamers en niet schoon

Translate

10

Jeanne

25 Nov 2025

·

Stayed 1 night

The Leonardo Plaza Hotel was an extremely elegant hotel with a grand marble lobby and well appointed rooms. The dining room and breakfast was the best I experienced in all the hotels during my Israel trip with a lavish spread of various foods.

10

Eli

31 Mar 2024

·

Stayed 2 nights

Nice rooms and excellent food

2

Radoslaw

7 Feb 2025

·

Stayed 5 nights

Air conditioning is not working properly during the winter time. It is heating, even if it is hot in the room. You can’t sleep, it is so hot.

10

steve

15 Dec 2022

·

Stayed 1 night

This is my 3rd year staying at the Leonardo Plaza, Jerusalem. I love everything about it. Great location, nice, clean rooms, nice views, and friendly, helpful staff. One of the most if not the most bountiful kosher breakfast in the world. Fully outfitted gym. Nice davening and restauurantat the hotel.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Feedback on service is mixed: many praise friendly, helpful staff and standout managers, while others report rude or unresponsive front desk, poor communication, and slow follow-through on requests.

Related guest reviews

10

Sharon

12 Sept 2025

·

Stayed 6 nights

Great location. Excellent buffet breakfast. Very helpful staff. Excellent amenities including fresh bottled water daily…a must in this dry climate.

10

Lauren

24 Nov 2024

·

Stayed 1 night

Ronit from guest relations is super friendly and the hotel is very accommodating for any requests. We will be staying here often.

4

Chaim

19 Jul 2024

·

Stayed 2 nights

The Plaza is located in a central location and advertises parking available - something not as available at Jerusalem hotels. Breakfast is fine - in my experience middle of the road for hotels 3 star and above in Jerusalem and is included. Factually - parking is very limited with a very small lot and the communication from reception to new guests is poor. This can mean as happened with me, that you find out with sparse information of details of alternative parking (not a Plaza property) late at night upon returning to a full lot. Security and front desk staff in the middle of night is not focused on customer srevice to help in the parking.

10

Michael

1 Oct 2025

·

Stayed 1 night

Lots of very friendly and very helpful staff. Very nice facility. Huge enormous breakfast buffet of delicious food in wide variety.

2

Steven

12 Oct 2025

·

Stayed 7 nights

This is my 6th time staying here and with each time the service gets worse and worse. The staff here were disgusting to me over the entire holiday week. The only way to get something from them when asked, was to get a manager involved and then watch them two yell it out in front of me. It was DISGUSTING.

2

Gael

11 Aug 2025

·

Stayed 2 nights

Rude, arrogant staff who treat guests like a nuisance. Rooms are filthy, ancient, and falling apart — stained carpets, broken furniture, and a smell that makes you want to leave immediately. This place is a dump charging luxury prices. Stay anywhere else in Jerusalem.

10

phil

3 Sept 2025

·

Stayed 1 night

Breakfast buffet was amazing & delicious however it would be nice if the waiters could come around and serve coffee rather than having to make it yourself. Pool and outdoor area was very nice. Hotel staff was very nice and accommodating.

2

Michael

17 Aug 2025

·

Stayed 2 nights

We came as an emergency booking for our grandmothers funeral all the way from Miami. We had booked 2 rooms but one person was unable to make the trip so we only needed one room. We called and called but nobody bothered picking up the phone. When we got there we told them that and the receptionist looked at the computer and confirmed there was only one room in our reservation. We were also told that for a fee we can get a late checkout since our flight back 2 days later was at midnight. At checkout despite rooms available in virtually EVERY category on Hotels.com that night she tells us there are no rooms available to allow a late checkout and they start banging on our door at 11:05 am to throw us out waking up my grieving wife who had trouble falling asleep until 5am. Then to top it off after checkout we see a charge for the second room! After getting the run around from Hotels and the Reception ( each telling me the other one is responsible and the hotel central not picking up the phone) we still got nowhere. This while here for a funeral. I do not like being lied to. My family has stayed at this place before and I have made it my mission to not have any of them ever come again! If you like being lied to and aggravated this is the place for you. If you want an honest place to stay- clean and comfortable go anywhere else!

10

Franck

27 Jul 2025

·

Stayed 3 nights

séjour professionnel - Chambre confortable - accueil parfait - je retournerai sans hésitation. Petite histoire pour illustrer le sens du service client : Nous avons du quitter l'hôtel 1 jour plus tôt suite à une erreur sur la date du billet de retour. Bien que l'hôtel n'en n'avait pas l'obligation , ils ont accepté très naturellement le remboursement de la nuit supplémentaire et surtout ont fait le nécessaire pour que hotels.com valide cette annulation, ce qui n'était pas naturel de la part de hotels.com. Un grand merci à toutes les personnes du lobby et plus particulièrement à Ronit, du service relation client

Translate

8

Miriam

16 Jan 2025

·

Stayed 3 nights

Reasonably priced hotel in great location. Had to make my own coffee at breakfast. Later on when I was in the lobby at a meeting I ordered a coffee, it took 45 minutes for it to arrive and when I asked where it was the lady at reception was unapologetic.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is central and walkable, with easy access to the Old City, Mamilla Mall, Independence Park, and the Great Synagogue.

Related guest reviews

8

Edward

8 Dec 2023

·

Stayed 4 nights

Very friendly and helpful staff. Excellent location. Property needs a bit of a refresher. Otherwise, clean and convenient rooms.

10

Susan

7 Jul 2023

·

Stayed 3 nights

The hotel is in a great location! It is near transportation, restaurants, shopping and Old City! The employees were very helpful and welcoming. Breakfast had a nice variety of foods. Our room was comfortable and clean. Nice amenities! We had a nice spread of goodies and a welcome note from general manager with her cell phone if we needed anything! Nice touch! We will go back!

10

Miriam

25 Dec 2023

·

I come back to the Leonardo Plaza time and again. There is no better location for accessing food, shopping and the sites. The staff are superb and go out of their way to make everyone’s stay excellent.

10

Michael

5 Oct 2025

·

Stayed 2 nights

The hotel is directly across the street from the Great Synagogue in Jerusalem. Super convenient for the holidays. They offer meals for all of the holiday days.Shabbat elevators. Kosher. Services in the hotel itself if you don’t want to go across the street. They provided the Yahrzeit candle that I let for my parents.

10

Esther

13 Dec 2024

·

Stayed 2 nights

I was welcome so nicely. The breakfast is unbelievable good. The service is great. Location is perfect. Accommodations very comfortable. I can’t wait to be back.

8

Anthony

26 Aug 2025

·

Stayed 1 night

Lovely hotel with easy access the old city

10

Miriam

24 Nov 2024

·

Stayed 10 nights

I have stayed at the Leonardo Plaza many times. The location is unbeatable. The rooms are comfortable. The breakfast is unparalleled. But most importantly, the staff are the best!

10

Edward

2 Jan 2023

·

Stayed 19,355 nights

Centrally located, walk to major shopping & tourist destinations. Very freindly and helpful staff. Good size rooms and large airy lobby.

10

Steven

17 Aug 2025

·

Stayed 2 nights

Very comfortable, service-oriented hotel in a great location.

10

John

17 Jun 2023

·

Stayed 3 nights

Great location abutting Independence Park, close to Mamilla Mall and Old City (10 minute walk). Charming restaurant, Deja Bu, 5 minute walk way. Staff helpful and accomodating. Excellent breakfast. Clean, well-appointed rooms.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is repeatedly praised as lavish, varied, and delicious, and Shabbat or holiday meals are appreciated. Some note self service coffee, slow coffee orders, occasional missing items, limited bar choice, or cleanliness and quality inconsistencies.

Related guest reviews

10

Sharon

12 Sept 2025

·

Stayed 6 nights

Great location. Excellent buffet breakfast. Very helpful staff. Excellent amenities including fresh bottled water daily…a must in this dry climate.

10

yocheved

13 Jul 2023

·

Stayed 1 night

Great buffet breakfast!

10

Jacob

18 Sept 2024

·

Stayed 3 nights

Excellent place to stay close to Western Wall Huge lavish breakfast Shabbos Food was delicious and special Thanks for Mr Yusef Dining Room Manager

10

Michael

1 Oct 2025

·

Stayed 1 night

Lots of very friendly and very helpful staff. Very nice facility. Huge enormous breakfast buffet of delicious food in wide variety.

10

phil

3 Sept 2025

·

Stayed 1 night

Breakfast buffet was amazing & delicious however it would be nice if the waiters could come around and serve coffee rather than having to make it yourself. Pool and outdoor area was very nice. Hotel staff was very nice and accommodating.

4

Neil

5 Apr 2025

·

Stayed 3 nights

Please don't use the "war" excuse -- we experienced two other Jerusalem hotels during our stay, both with attentive people, clean facilities -- which this hotel doesn't have. Seems like they're on austerity -- the pancake maker doesn't show, so there's no pancakes. No one to help with the luggage. Room not spic and span clean -- old hairs in the bathroom. To their credits parking was easy.

10

Risalyn

30 Aug 2023

·

Stayed 2 nights

The exceptional time we had at your hotel was enhanced by the delicious food for Shabbbos , and of course, the daily breakfasts that started our day in a fulfilling way.Yusef and his excellent team in the dining hall made the whole experience stress free. Keep up the good work.

8

M

7 Sept 2025

·

Stayed 1 night

food was excellent. Reception staff mproved from last time I was there. Dining staff were very polite and helpful

10

Jeanne

25 Nov 2025

·

Stayed 1 night

The Leonardo Plaza Hotel was an extremely elegant hotel with a grand marble lobby and well appointed rooms. The dining room and breakfast was the best I experienced in all the hotels during my Israel trip with a lavish spread of various foods.

8

Miriam

16 Jan 2025

·

Stayed 3 nights

Reasonably priced hotel in great location. Had to make my own coffee at breakfast. Later on when I was in the lobby at a meeting I ordered a coffee, it took 45 minutes for it to arrive and when I asked where it was the lady at reception was unapologetic.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$312
February	US$325
March	US$331
April	US$418
May	US$347
June	US$366
July	US$365
August	US$347
September	US$310
October	US$382
November	US$336
December	US$361

Su	Mo	Tu	We	Th	Fr	Sa
				1 $568	2	3 $568
4 $373	5 $363	6 $373	7 $359	8	9	10 $486
11 $486	12 $486	13 $487	14 $486	15 $758	16 $718	17 $718
18 $433	19 $434	20 $434	21 $433	22	23	24 $837
25 $486	26 $486	27 $486	28 $487	29 $746	30 $802	31 $487

Leonardo Plaza Hotel Jerusalem

Prices for Leonardo Plaza Hotel Jerusalem

Monthly average prices

About this property

Location

Room options

Deluxe Room with New City View

Executive Room, Balcony (New City View)

Deluxe Old City Renovated

Executive Double Room, Balcony (Old City View)

Club Renovated

King Solomon Executive Suite

Executive Balcony, New City Renovated

Junior Suite

Executive Balcony, Old City Renovated

Deluxe New City Renovated

Deluxe Room with Old City View

Junior Suite Renovated

Guest reviews of Leonardo Plaza Hotel Jerusalem

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Leonardo Plaza Hotel Jerusalem

Considering this hotel for your Jerusalem trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $393	21 $333	22 $289	23 $379	24 $420	25	26
27 $598	28 $598	29 $598	30 $598