Name: Leicester Marriott Hotel
Address: Smith Way, Grove Park, Enderby, Enderby, England, United Kingdom, Enderby, Leicestershire, GB
Price range: $95–$511 per night
Rating: 8.38

What guests think

At Leicester Marriott Hotel, travelers praise friendly staff, spacious rooms and a convenient location near the M1 and Fosse Park, while recurring gripes include paid parking, patchy air conditioning and occasional housekeeping lapses.

Breakfast is frequently rated very good, but dinners and room service are often seen as limited, slow, or overpriced. Several guests reported TV faults and dated or slippery shower-over-bath setups, and some experienced slow check-in or unresponsive service during busy periods. Overall, expect a comfortable, practical base with easy access, tempered by some inconsistent upkeep and extra charges.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is ample but paid, and several guests valued the executive lounge; the gym/leisure facilities are noted as good. A few reported EV chargers out of service.

Related guest reviews

4

Les

Sep 1, 2023

·

Stayed 2 nights

Poor service checking in with a new'ish member of staff. Airconditioning did not work in my room. My colleagues room safe locked with his laptop and iPad in it. No EV chargers functioning, despite being mentioned on the website. We were told that one has been out of action for three months and there was no probability of it being mended

10

Manoj

Apr 11, 2024

·

Stayed 1 night

We only stayed one night, it was nice. Family room was a good size although we found the double bed small as we are used to king size. Ok site parking which is a good size. Gym was good. The bar area which is the part of the main foyer was nice and the atmosphere was quite relaxed we did get there for 8/9pm. Check in was quick and easy as we had paid on Expedia. In the morning breakfast was very nice and I liked the poached eggs ready to go which is a first. My wife really enjoyed the breakfast. Lovely hotel and will definitely stay again if the need arises. It was a Friday night we stayed.

10

Gordon

Feb 7, 2024

·

Stayed 1 night

Nice hotel in good location with easy access to motorway. Car park however is charged at £7 per night.

10

Anthony

Mar 31, 2025

·

Stayed 1 night

We liked the easy access to the M1 motorway and the quiet location of the hotel.Parking is one of the best and very important for us to be on site with parking.

8

Mark

Apr 10, 2025

·

Stayed 1 night

Nice modern clean property. Let down by slow room service and the food was cold on arrival. I don’t understand why there is a £7 charge for 12 hours parking for guests. Profiteering from car parking is unfair on guests who have paid for a room.

10

Mohammed

Dec 18, 2023

·

Stayed 1 night

It was a nice experience staying at the Marriott. We booked 3 people in 2 rooms, and had an extra person on the day and Marriott did not mind adding the 2nd person onto the room. Did not to expect to pay for parking though

10

Kathy

Oct 31, 2024

·

Stayed 6 nights

This hotel is always good! Used the executive lounge and that was very useful. Staff very helpful!! 6 day stay-would definitely come back

8

George

Oct 24, 2025

·

Stayed 1 night

Large room, clean. Bed was a little hard. Was surprised to find there was a £4 overnight parking charge

8

Clare

Jun 29, 2025

·

Stayed 1 night

Good stay, shame you have to pay for parking

10

Amy

May 21, 2024

·

Stayed 2 nights

Great service. I was in an exec room so access to the lounge meant I could have both a good breakfast and dinner there at no additional cost

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Cleanliness

Many guests reported clean rooms and tidy spaces, but there are repeated housekeeping lapses, including hair in bathrooms, stained or used linens, unclean kettles, and occasionally messy public areas.

Related guest reviews

4

Sandy

Jun 18, 2024

·

Room was dirty. Lots of hair in sink from previous guest. Sheet was stained and someone had wiped their nose on it. Staff was not very helpful in providing area information. Not up to usual Marriott standards.

10

Grace

Jun 11, 2023

·

Stayed 1 night

Clean, comfortable, large rooms with friendly and helpful staff

8

Esi

Feb 2, 2023

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Stayed 1 night

There was hair all over the bed and the bathroom floor, mould in the bathroom.

8

Shila

Mar 30, 2025

·

Stayed 1 night

Stayed one night whilst attending an event in the area. Nice spacious & clean room with decent toiletries, towels and bedding. Also had a decent breakfast spread too. Suited our needs well

2

Dhevya

Jul 28, 2024

·

Stayed 2 nights

We booked 2 family size room . Both was filthy . One had broken champagne glass and smelly carpet and dirty sheet , the second room had dirty socks , towels and used sheet .

10

Muhammad

Oct 13, 2025

·

Stayed 1 night

Clean room, presentable and outstanding service right from when you walk in

10

Beverley

Mar 23, 2025

·

Stayed 2 nights

Marriot centrally located near shopping centre. Easy to find coming off motorway. Good location and ample parking, charged per night for parking. Rooms are clean and have all the essential amenities. Thought there would be robes as this was advertised online. Great breakfast selection, cooked well and decent temperature. Overall an enjoyable stay, would return.

6

Adam

Apr 20, 2025

·

Stayed 1 night

Overall OK but felt a bit unwelcome. The lobby was absolutely trashed at 1030pm with dirty dishes and glasses everywhere, they shut the bar, and although it looked like they were serving drinks, the look the bar tender gave us was enough for us not to ask. Shame as it was a long bank holiday weekend, and it would’ve been nice to relax. Room great, v clean and comfy. Thought the £4 parking charge was a cheek considering the location is out on a business park by the M1 - where else would we park ?!

4

Sabira

Nov 2, 2025

·

Stayed 1 night

Room was not cleaned properly (there was hair in the bath) and conditioner was empty.

8

Binoy

Apr 22, 2025

·

Stayed 3 nights

We stayed for 3 nights in a family room. Close to a mall and couple of super markets. Room was good. One issue we noticed is that kettle was not cleaned properly, as boiled water had a vinegar taste.

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Rooms

Rooms are generally spacious and comfortable, but many guests report ineffective or broken air conditioning and unopenable windows leading to hot stays. Bathrooms can feel dated with shower over bath setups; occasional TV faults, limited power sockets, and event noise are noted.

Related guest reviews

6

Arabella

Dec 11, 2022

·

Stayed 2 nights

Lovely room but a shame that the music from the xmas parties kept me from being able to sleep. I was on a training course all weekend so really needed to be able to rest. I did phone reception up, and they said a manager would be in touch. This never happened. I'm not sure if all the rooms in the hotel could hear the music until midnight. it was a shame I wasn't made aware of the party at time of booking or when I checked in. Bed pillows too soft for my liking. Plenty of parking.

8

Marie

Apr 25, 2024

·

Stayed 1 night

Great check in friendly welcome. Room very clean but furniture and bathroom starting to look dated. Bed comfortable and room was quiet. Room felt quite cold and heating controls were antiquated. Toiletries lovely. In room hot drinks selection good. Leisure facilities good.

8

Helen

Feb 3, 2025

·

Stayed 1 night

Beautiful hotel, stayed many times. Nice rooms but it was just too warm! The heating was insane and for that reason i didnt get the best sleep

4

Gemma

Jun 14, 2025

·

Stayed 1 night

Time is not of the essence here. Our check in took ages with one member of staff really taking her time to check people in. There’s no value for guests time. If you need to call reception they simply don’t pick up and there’s always a queue. The whole hotel is dated dusty and the rooms were not clean. Bathrooms are stuffy with other guests toothpaste marks on the sink. Things like marks on the tea cups no water in the room etc really lets the property down. There are no sockets in the room only usb sockets near the bed which shows the age of the hotel. Breakfast was substandard greasy food aired breads and service was poor. Not at the usual standard of a Marriott and a real shame.

2

Sonika

Jul 28, 2024

·

Stayed 2 nights

The air conditioner wasnt working and we had made a complaint and i went down to reception to inform them this wasn’t working and they said someone will look into it however this was forgotten about. I did this on two occasions and both times my request was ignored! This was so frustrating as the staff just didnt seem too bothered and their attention seemed diverted. The two nights were very uncomfortable as it was hot and stuffy without the air conditioner. We paid to experience a bad service by the seems of it. They didnt even offer to change the room as an alternative. We requested for a hair dryer however no one came with one which was very upsetting. I had a wedding to go to and couldnt dry my hair without a hair dryer. I had to leave with my hair wet and attend the wedding like that as i was tight for time. Which was very embarrassing but how many times does one ask! I thought Marriotts had a great reputation. The bed was very uncomfortable. We have been experiencing neck pains but i just didnt see any point in complaining as i felt unheard. I had also written to Expedia and had no reply within the time frame they had stated.

2

Elizabeth

Jul 24, 2024

·

Stayed 1 night

Air con is broken in many rooms, so you end up being moved and moved again until you find one that works. This might not be a problem in winter, but during summer it’s very hot in the rooms. Lack of staff, or slow staff mean that the phones aren’t answered quickly/at all. I was unable to get service/attention at the bar the whole time my food was being cooked and just gave up in the end. I had several problems with my stay this time, they had left winter weight duvets on the beds of the room they moved me into, also very hot. The room fridges aren’t fridges, they are coolers, so the food I left in there overnight was no good to eat in the morning. Just a terrible visit this time, I’d have been better off in a Travelodge.

10

Mr. R

Jun 10, 2024

·

Stayed 1 night

Perfect check-in process with the right level of useful information and speed. Room was spacious, comfy beds and modern. Exec lounge was adequate but could do with better veggie options. Overall, good consistent experience from a reputable hotelier.

10

Paula

Jul 4, 2024

·

Stayed 2 nights

Great stay, our usual choice of hotel when staying in Leicester. Great size of room, the only downside - shower over bath - non slip surface in bath needs to be extended so it covers the bottom of the bath or a notice that mentions you can get a non slip mat (mentioned on checkout that my husband had slipped whilst in the shower) Good breakfast, plenty of choice and good service from the staff. Great base to stay, near to road networks, retail park across the road, plenty of places to eat.

6

Laura

Aug 4, 2024

·

Stayed 1 night

Hotel is really nice and well presented, staff polite and helpful. There is air con in the rooms - but it isn’t very effective - and coupled with the huge duvets - made for an uncomfortable night in the current hot weather. Windows do not open and the room was very stuffy and hot even with the aircon on its lowest setting. Sink was blocked and slow draining which we reported at the end of the stay so that it could be fixed.

4

Neil

Nov 16, 2025

·

Stayed 1 night

Staff were great, but the pricing was horrific, £2 for a standard bag of walkers crisps & £18.50 for a self service buffet breakfast. Worst of all the TV didn’t work due to a server fault, we were told on check in, with an apology & a smile but nothing else!

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Service

Staff are widely praised as friendly and welcoming, particularly at reception. However, several guests reported slow or chaotic check-in and poor responsiveness at times.

Related guest reviews

2

Linus

Jun 5, 2025

·

Stayed 1 night

Absolutely appalling yet again, just checking in late took 30 minutes, some useless bloke in a Hi Viz jacket, couldn't even find my booking

10

PAT

Aug 6, 2025

·

Stayed 2 nights

The staff were wonderful

4

Gemma

Jun 14, 2025

·

Stayed 1 night

Time is not of the essence here. Our check in took ages with one member of staff really taking her time to check people in. There’s no value for guests time. If you need to call reception they simply don’t pick up and there’s always a queue. The whole hotel is dated dusty and the rooms were not clean. Bathrooms are stuffy with other guests toothpaste marks on the sink. Things like marks on the tea cups no water in the room etc really lets the property down. There are no sockets in the room only usb sockets near the bed which shows the age of the hotel. Breakfast was substandard greasy food aired breads and service was poor. Not at the usual standard of a Marriott and a real shame.

10

Taahir

Jan 26, 2025

·

Stayed 2 nights

Amazing staff, extremely warm and welcoming made our stay very comfortable. Satisfied all our needs and we will definitely visit again. Kids also gave their seal of approval! 👍

10

Mohammed

Oct 27, 2025

·

Stayed 2 nights

Reception staff are amazing very helpful kate helped us secure us connecting room excellent service all round

4

Seth

Mar 19, 2024

·

Stayed 1 night

There was a large wedding party ongoing when I arrived to check-in at c 11pm. Teenagers were running around the lobby and fighting, pulling cushions off chairs and throwing them across the lobby. It took me 30 minutes to get checked in at 11pm! The room was fine, if a little dusty. Breakfast was adequate. Parking is exorbitant for the location.

10

Philip

Jun 27, 2024

·

Stayed 1 night

Great hotel, lovely spacious room, immaculately clean everywhere. Staff friendly and very helpful. Food great too. We were there for a business meeting and also stayed overnight. Highly recommend this hotel.

8

Mark

Nov 7, 2025

·

Stayed 1 night

Overnight stay for work meetings. Reception team on both check in and chexk out exceptional.

4

Chetna

Jul 28, 2025

·

Stayed 4 nights

Staff were friendly but not pro active and didn’t follow through

2

Jane

Jul 5, 2024

·

Stayed 1 night

This was such an awful experience, this hotel should be shut down. The assistant manager Diana dealt with my complaint and I heard her put the phone down and not even listen. I was very polite and did not raise my voice so there was no need for this. There was a complete silence when I stopped talking and then I heard her pick the phone up, she mumbled I can't help you and hung up on me. Maybe she receives too many complaints but this is no excuse to treat a customer so badly, I am so shocked. I have now complained in writing too, but it is so badly run, I am not sure if anyone will help me. Do not stay here. There are so many other hotels in this area to choose and this hotel is one of the most awful hotels I have ever used.

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Location

Convenient for motorists near the M1 and Fosse Park, with easy access to road networks and a generally quiet setting. Retail options are nearby, but the immediate area is otherwise limited for leisure.

Related guest reviews

10

Baba

Aug 17, 2025

·

Stayed 1 night

Great location

8

Robert

Jan 6, 2025

·

Stayed 4 nights

I was here for business. It's a room and a place to eat. There is a shopping center across the street that you can drive or walk to, which helps, otherwise there is no that much in the area.

10

Anthony

Mar 31, 2025

·

Stayed 1 night

We liked the easy access to the M1 motorway and the quiet location of the hotel.Parking is one of the best and very important for us to be on site with parking.

10

Gordon

Aug 24, 2024

·

Stayed 1 night

Lovely hotel and very clean and open. Staff lovely and helpful. Close to major road networks and only 10 mine but car from city centre

10

Beverley

Mar 23, 2025

·

Stayed 2 nights

Marriot centrally located near shopping centre. Easy to find coming off motorway. Good location and ample parking, charged per night for parking. Rooms are clean and have all the essential amenities. Thought there would be robes as this was advertised online. Great breakfast selection, cooked well and decent temperature. Overall an enjoyable stay, would return.

10

Larry

Jan 22, 2024

·

Stayed 2 nights

Great hotel,,quite at the weekends. Fine to get a taxi to the center of Leicester. Really nice staff.

10

Paul

Jan 11, 2025

·

Stayed 1 night

Great staff, lovely room, great bar area and excellent breakfast. Locate right near Fosse Park Retail Park so there are all shopping facilities near by.

10

Paul

Nov 20, 2025

·

Stayed 1 night

Like the hotel and location.

10

Shaheed

Sep 30, 2024

·

Stayed 3 nights

Always a great location to stay and easy access to all routes plus great for secure parking

10

Mark

Jun 22, 2025

·

Stayed 1 night

Excellent location Excellent staff and excellent Hotel

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Dining

Breakfast is widely praised for quality and variety, with vegetarian/Indian and gluten free options mentioned. In contrast, dinners and room service draw recurring complaints about limited choice, slow delivery or closures, and high prices.

Related guest reviews

6

Ben

Mar 28, 2024

·

Stayed 1 night

Restaurant was poor and overpriced for the quality (/lack thereof).

10

Melanie

Aug 4, 2025

·

Stayed 1 night

Lovely stay check in was quick receptionist was friendly . Room was clean modern and very spacious with a very comfortable bed and pillows ,we slept well as was was very quiet. We pre paid for breakfast as was cheaper it was good with plenty of choice .All the hotel staff were very attentive we were asked several times how we were doing and if they could help in any way .

10

nazeer

Jul 20, 2025

·

Stayed 3 nights

Has Indian menu for breakfast

4

Melissa

Nov 4, 2024

·

Stayed 1 night

Kitchen was closed, then took 90 minutes for an inedible sandwich. Staff unhelpful. Shower was awful.

8

Mark

Apr 10, 2025

·

Stayed 1 night

Nice modern clean property. Let down by slow room service and the food was cold on arrival. I don’t understand why there is a £7 charge for 12 hours parking for guests. Profiteering from car parking is unfair on guests who have paid for a room.

8

Mohi

Sep 30, 2024

·

Stayed 1 night

It's definitely more of a business hotel than a leisure one, but it was perfect for a one-night stopover on our vacation. Breakfast is good, but the dinner menu and bar are a bit limited.

10

Christopher

Jul 14, 2025

·

Stayed 1 night

Breakfast was very good with very friendly service

6

Paul

Jan 12, 2025

·

Stayed 1 night

Food over priced and poor

10

Amy

May 21, 2024

·

Stayed 2 nights

Great service. I was in an exec room so access to the lounge meant I could have both a good breakfast and dinner there at no additional cost

4

James

Mar 30, 2024

·

Stayed 1 night

The hotel fell short of expectations, with a concerning discovery of glass in the room, an unexpectedly closed restaurant, and a complete lack of a kids' menu. These issues combined to create a disappointing experience, overshadowing any potential positives and leaving much to be desired for family-friendly accommodation.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$151
February	$134
March	$129
April	$136
May	$141
June	$156
July	$146
August	$129
September	$164
October	$178
November	$129
December	$122

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $129	5 $225
6 $97	7 $159	8 $482	9 $485	10 $167	11 $122	12 $193
13 $95	14 $236	15 $291	16 $259	17 $132	18 $127	19 $147
20 $101	21 $143	22 $481	23 $511	24 $172	25 $120	26 $165
27 $97	28 $188	29 $243	30 $236

Su	Mo	Tu	We	Th	Fr	Sa
				1 $200	2 $142	3 $138
4 $104	5 $202	6 $388	7 $172	8	9 $126	10 $145
11 $106	12 $165	13 $234	14 $226	15 $127	16 $120	17 $149
18 $100	19 $146	20 $363	21 $161	22 $131	23 $123	24 $147
25 $101	26 $169	27 $199	28 $199	29 $136	30 $131	31 $147

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

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