Cascada Boutique Hotel
US$447
/ night
Avg. for September
Prices for Cascada Boutique Hotel
Select dates to see prices and availability
US$447
/ night
Avg. for September
Monthly average prices
Nightly prices at Cascada Boutique Hotel average US$205 in the cheapest month (February) and US$487 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$218 |
| February | US$205 |
| March | US$215 |
| April | US$271 |
| May | US$422 |
| June | US$487 |
| July | US$422 |
| August | US$409 |
| September | US$447 |
| October | US$312 |
| November | US$240 |
| December | US$272 |
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Sept · US$447
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Most expensive: June (~US$487)
Cheapest: February (~US$205)
About this property
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include shopping on site and a television in a common area.
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include shopping on site and a television in a common area.
Business amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Dining
Enjoy Spanish cuisine at Bolero Restaurante, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 66 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Cascada Boutique Hotel, you'll be centrally located in Lucerne, within a 10-minute walk of KKL Lucerne and Chapel Bridge. This hotel is 0.9 mi (1.4 km) from Loewenplatz and 1.1 mi (1.8 km) from Lion Monument.
What's nearby
Museum Sammlung Rosengart(0.3 Miles)
The Swiss Path(0.3 Miles)
St. James Way(0.4 Miles)
KKL Lucerne(0.4 Miles)
Alpine Panorama Path(0.4 Miles)
Via Gottardo(0.4 Miles)
Lucerne Ferry Terminal(0.4 Miles)
Jesuit Church(0.5 Miles)
Modern Art Museum(0.5 Miles)
Lucerne Arts Museum(0.5 Miles)
Chapel Bridge(0.5 Miles)
Franciscan Church(0.5 Miles)
Lucerne Town Hall(0.6 Miles)
Rosengart Collection(0.6 Miles)
Gameorama(0.6 Miles)
The preferred airport for Cascada Boutique Hotel is Zurich Airport (ZRH)(42.3 Miles)
Parking
Restaurant
Non-smoking rooms
Room service
Tour desk
Dry cleaning
Location
Bundesplatz 18, Lucerne, Switzerland
Museum Sammlung Rosengart (0.3 Miles)
The Swiss Path (0.3 Miles)
St. James Way (0.4 Miles)
KKL Lucerne (0.4 Miles)
Alpine Panorama Path (0.4 Miles)
Via Gottardo (0.4 Miles)
Room options
7
Double Room Medium
Room details
1 Large Double Bed
2 Single Beds
Sleeps 2
215 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Family Room Medium
Room details
2 Large Double Beds
Sleeps 4
409 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Family Room Large
Room details
2 Large Double Beds
Sleeps 6
Air ConditioningHeatingWi-Fi (Free)
6
Double Room Large
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
269 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Double Room Small
Room details
1 Double Bed
Sleeps 2
172 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Single Room
Room details
1 Single Bed
129 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Family Room Small
Room details
4× Single Beds
Sleeps 4
376 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Cascada Boutique Hotel
8.8
Fabulous
Based on 1,636 verified reviews
Who stays here?
Business
15%
Couple
39%
Family
28%
Group
9%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Across many reviews, Cascada Boutique Hotel stands out for its friendly, helpful staff, modern and clean rooms, and a convenient location a walk from Lucerne’s train station and Old Town, with thoughtful touches like complimentary minibar drinks and water.
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What guests think
Across many reviews, Cascada Boutique Hotel stands out for its friendly, helpful staff, modern and clean rooms, and a convenient location a walk from Lucerne’s train station and Old Town, with thoughtful touches like complimentary minibar drinks and water.
Breakfast is frequently praised, and many guests recommend the on-site Spanish restaurant, Bolero. Common drawbacks include compact rooms, occasional train noise, and mixed AC performance or bathroom privacy in some layouts; on-site parking is paid and limited, and a few missed a dedicated lounge/bar. Overall, expect a well-run base with standout service and smart extras.
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AI-generated summary based on recent guest reviews
Facilities
The on-site Spanish restaurant Bolero earns strong reviews. Parking is available but paid and limited, and a couple of guests noted no dedicated lounge/bar or visible gym.
Related guest reviews
10
Jennifer
21 Aug 2025
·
Stayed 2 nights
The property was nice and the room was good. Our only complaint would be the A/C. There was one in the room but it didn’t cool the room enough for us. We opened the windows and it was fine. Very close to old town and there was parking (for $) on the premises.
The property was nice and the room was good. Our only complaint would be the A/C. There was one in the room but it didn’t cool the room enough for us. We opened the windows and it was fine. Very close to old town and there was parking (for $) on the premises.
10
Brian W
19 Sept 2025
·
Stayed 2 nights
Nice hotel. Close to rail station. Very clean. Great restaurant. Nice staff!
Nice hotel. Close to rail station. Very clean. Great restaurant. Nice staff!
10
IGNAZIO
29 Dec 2024
·
Stayed 1 night
Hotel had a great location, 5 min walk from main train station, also had a paid parking 22chf per night, rooms were clean, and had coffee, tea, and a mini bar with water and sodas all Included in the price of the room, but the star of the show was for sure the Bolero restaurant, inside the hotel! Fantastic Spanish food! We had dinner there, and I’m dying ti go back to try their Paella… I rarely take time to write a review, but this deserves to be said: the service was excellent, all dishes we tried were amazing! Breakfast was also really good!
Hotel had a great location, 5 min walk from main train station, also had a paid parking 22chf per night, rooms were clean, and had coffee, tea, and a mini bar with water and sodas all Included in the price of the room, but the star of the show was for sure the Bolero restaurant, inside the hotel! Fantastic Spanish food! We had dinner there, and I’m dying ti go back to try their Paella… I rarely take time to write a review, but this deserves to be said: the service was excellent, all dishes we tried were amazing! Breakfast was also really good!
10
Victor
13 Jul 2025
·
Stayed 3 nights
We enjoyed our stay very much. Everyone was so helpful and there was an entrance to the station/ platforms only few minutes away from the hotel. Our room had a view of Mt. Pilatus and had everything we needed except a kettle to boil water. We also felt that the room was a little bit smaller than we expected. Otherwise, we really liked the convenient location and great breakfast and the spanish dinner at their restaurant.
We enjoyed our stay very much. Everyone was so helpful and there was an entrance to the station/ platforms only few minutes away from the hotel. Our room had a view of Mt. Pilatus and had everything we needed except a kettle to boil water. We also felt that the room was a little bit smaller than we expected. Otherwise, we really liked the convenient location and great breakfast and the spanish dinner at their restaurant.
8
Debbie
9 Sept 2024
·
Stayed 5 nights
Everyone we met in the restaurant and bar were fantastic!
Everyone we met in the restaurant and bar were fantastic!
10
Susan
12 Aug 2025
·
Stayed 2 nights
The rooms are very good. The property is an easy walk from the train station and also an easy walk to old town and the Chapel bridge. I wouldn’t say it’s in the middle of everything, but it’s very easy to get to everything from there. And the restaurant in the hotel is really good.
The rooms are very good. The property is an easy walk from the train station and also an easy walk to old town and the Chapel bridge. I wouldn’t say it’s in the middle of everything, but it’s very easy to get to everything from there. And the restaurant in the hotel is really good.
10
Sean
26 Nov 2024
·
Stayed 3 nights
A comfortable and conveniently located hotel with friendly and helpful staff. Only downside there was no residents lounge / bar to relax in at the end of a busy day. Would definitely recommend and revisit in the future.
A comfortable and conveniently located hotel with friendly and helpful staff. Only downside there was no residents lounge / bar to relax in at the end of a busy day. Would definitely recommend and revisit in the future.
10
Stephen
5 Oct 2024
·
Stayed 4 nights
We tried two different rooms because we extended our booking. Both rooms were spotless and quiet. Everything was modern and in good repair. If you want Old World charm, this is the wrong hotel for you, because it looks like it was remodeled yesterday by a perfectionist. The smaller room was...small. Not a shoebox, but on the tight side. The larger room was considerably more comfortable, and it had a tub. If you're staying in Lucerne for more than a couple of days, I would recommend going for a bigger room. Either way, it won't be cheap, so you might as well enjoy yourself. The curtains were really something. When we woke up, we couldn't tell whether it was day or night. The staff was extremely professional. No issues at all. They could not have been better. I didn't see any sign of a gym. If there is one, they hid it pretty well. Walking to the river and sights is not difficult. I recommend it over buses and cabs. Personally, I would try to find an older hotel in a more interesting neighborhood next time, but that's just me. Your stay at the Cascada will be trouble-free.
We tried two different rooms because we extended our booking. Both rooms were spotless and quiet. Everything was modern and in good repair. If you want Old World charm, this is the wrong hotel for you, because it looks like it was remodeled yesterday by a perfectionist. The smaller room was...small. Not a shoebox, but on the tight side. The larger room was considerably more comfortable, and it had a tub. If you're staying in Lucerne for more than a couple of days, I would recommend going for a bigger room. Either way, it won't be cheap, so you might as well enjoy yourself. The curtains were really something. When we woke up, we couldn't tell whether it was day or night. The staff was extremely professional. No issues at all. They could not have been better. I didn't see any sign of a gym. If there is one, they hid it pretty well. Walking to the river and sights is not difficult. I recommend it over buses and cabs. Personally, I would try to find an older hotel in a more interesting neighborhood next time, but that's just me. Your stay at the Cascada will be trouble-free.
10
David
10 Aug 2025
·
Stayed 2 nights
This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return!
This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return!
10
Devon
20 Oct 2025
·
Stayed 1 night
The parking spot was super convenient but you have to pay Easy walk to the chapel bridge and Altstadt Included beer in the room we got! Also nice glass water bottle and water refill station in the lobby was really nice Fun little touches in the room and nice design
The parking spot was super convenient but you have to pay Easy walk to the chapel bridge and Altstadt Included beer in the room we got! Also nice glass water bottle and water refill station in the lobby was really nice Fun little touches in the room and nice design
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is consistently praised, with many rooms described as spotless. A rare housekeeping miss was noted.
Related guest reviews
8
Thurga
5 Oct 2025
·
Stayed 3 nights
Staff helpful and coffee n water at reception was good. The room cleaning was not complete. Rubbish was half cleared.
Staff helpful and coffee n water at reception was good. The room cleaning was not complete. Rubbish was half cleared.
10
Nalisah
14 Oct 2025
·
Stayed 2 nights
This was a clean hotel and convenient location. The staff was very friendly and service was great.
This was a clean hotel and convenient location. The staff was very friendly and service was great.
10
YE IN
9 Feb 2026
·
Stayed 2 nights
Spacious and spotless room, great amenities, very friendly staff. I'd definitely recommend.
Spacious and spotless room, great amenities, very friendly staff. I'd definitely recommend.
10
Rajeev
10 Jul 2023
·
Wow, it's not often a hotel blows me away with service and small touches, but Cascada certainly have. The room was gorgeous, smelled amazing, clean, high quality. The toilet's bad a built in bidet! Lots of small storage space. The staff were always friendly and helpful. Breakfast was AMAZING!!! No joke, this is probably the second best hotel breakfast (out of the 30 of so I've had in my life). With such a perfect hotel there are a few little quibbles that stand out, though nothing major at all. - There is no ramp at the entrance so suitcases need to be lifted up the 2 steps (no issue for us, but I can see my parents struggling to do this) - The carpet in the 6th floor in the hallways looks a bit scruffed and dingy - The rooms are a bit small, but we knew this going in, though it could be a bit cramped for some people if they're not aware. - No USB charger outlets in the room (fortunately the hotel staff downstairs had Swiss to UK converters) - Only free Toblerone chocolates on the first day, we thought after room service the next day we'd get some more free mini Toblerones, but sadly we didn't (most minor thing I know haha) - No menu for the wonderful Bolera menu downstairs (might be because it changes and is seasonal, but I think some more info on it could have been nice)
Wow, it's not often a hotel blows me away with service and small touches, but Cascada certainly have. The room was gorgeous, smelled amazing, clean, high quality. The toilet's bad a built in bidet! Lots of small storage space. The staff were always friendly and helpful. Breakfast was AMAZING!!! No joke, this is probably the second best hotel breakfast (out of the 30 of so I've had in my life). With such a perfect hotel there are a few little quibbles that stand out, though nothing major at all. - There is no ramp at the entrance so suitcases need to be lifted up the 2 steps (no issue for us, but I can see my parents struggling to do this) - The carpet in the 6th floor in the hallways looks a bit scruffed and dingy - The rooms are a bit small, but we knew this going in, though it could be a bit cramped for some people if they're not aware. - No USB charger outlets in the room (fortunately the hotel staff downstairs had Swiss to UK converters) - Only free Toblerone chocolates on the first day, we thought after room service the next day we'd get some more free mini Toblerones, but sadly we didn't (most minor thing I know haha) - No menu for the wonderful Bolera menu downstairs (might be because it changes and is seasonal, but I think some more info on it could have been nice)
10
Jamil
14 Jul 2025
·
Stayed 2 nights
This is a fantastic hotel. Every staff person we met there was the nicest person and super helpful. The rooms were very clean with great towels that they wash in eco-hyper allergenic detergent. This place is convenient to the train station. Highly recommended!
This is a fantastic hotel. Every staff person we met there was the nicest person and super helpful. The rooms were very clean with great towels that they wash in eco-hyper allergenic detergent. This place is convenient to the train station. Highly recommended!
10
L.N Jazmín
15 Oct 2025
·
Stayed 2 nights
Clean Hotel and excellent attention and service of the personnel
Clean Hotel and excellent attention and service of the personnel
10
Michael
28 Dec 2025
·
Stayed 2 nights
Clean room, very nice stafff, glass water bottles to keep very nice touch! Location was excellent
Clean room, very nice stafff, glass water bottles to keep very nice touch! Location was excellent
10
oyungerel
28 Dec 2025
·
Stayed 2 nights
Clean, friendly and had all the amenities I needed.
Clean, friendly and had all the amenities I needed.
10
Anthony
28 Jun 2025
·
Stayed 2 nights
Excellent facility and staff. Room was spotless. Check in staff were very helpful- arranged for us to occupy room before noon! Restaurant is ok, although very long wait for food.
Excellent facility and staff. Room was spotless. Check in staff were very helpful- arranged for us to occupy room before noon! Restaurant is ok, although very long wait for food.
10
Daniel
6 Oct 2024
·
Stayed 1 night
Clean, remodeled, excellent plumbing and lighting details, very good bathrooms, shower was fantastic. Sheets and towels were well laundered and presented. Check-in was very easy and it was clear they were ready for all 6 of us, with the suite opened up and all beds made ready with a special touch. Hotel is very walkable to train station. Would absolutely stay here again and again.
Clean, remodeled, excellent plumbing and lighting details, very good bathrooms, shower was fantastic. Sheets and towels were well laundered and presented. Check-in was very easy and it was clear they were ready for all 6 of us, with the suite opened up and all beds made ready with a special touch. Hotel is very walkable to train station. Would absolutely stay here again and again.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern with helpful touches like a complimentary minibar, but sizes vary—many find them compact while some larger units are spacious. Train noise, limited bathroom privacy, and mixed AC performance appear in some rooms.
Related guest reviews
6
Neil
10 Aug 2023
·
Stayed 2 nights
Very small rooms with a ceiling that is not flat, window in the ceiling that is not covered and the early morning light wakes up early. The breakfast is nice and staff is excellent.
Very small rooms with a ceiling that is not flat, window in the ceiling that is not covered and the early morning light wakes up early. The breakfast is nice and staff is excellent.
8
ALEJANDRO
2 Feb 2024
·
Stayed 1 night
Have stayed at the Cascada hotel a few times before and it has always been wonderful. This last time, I was assigned the one person room at the top floor and it was not as great: Room has an inclined roof for being in the top floor that makes half the room not walkable. Night stand on the side of the bed by the incline, so you can only get to it by rolling on the bed. Shower as small as I've seen them but ok. The toilet though, is crammed between the shower and the wall, and is almost unusable for anyone over 1.80m high. The hotel has other 1 person rooms that are as small but way more comfortable. My advise: if travelling alone, avoid the 1 person room in the top floor. Other than than, nice hotel and highly recommendable.
Have stayed at the Cascada hotel a few times before and it has always been wonderful. This last time, I was assigned the one person room at the top floor and it was not as great: Room has an inclined roof for being in the top floor that makes half the room not walkable. Night stand on the side of the bed by the incline, so you can only get to it by rolling on the bed. Shower as small as I've seen them but ok. The toilet though, is crammed between the shower and the wall, and is almost unusable for anyone over 1.80m high. The hotel has other 1 person rooms that are as small but way more comfortable. My advise: if travelling alone, avoid the 1 person room in the top floor. Other than than, nice hotel and highly recommendable.
10
Jitendra
10 Apr 2025
·
Stayed 2 nights
This is a beautiful hotel. We stayed there for 2 nights and really enjoyed our stay. Rooms are little smaller than expected but manageable. The staff is excellent. The only issue was the noise from trains as the tracks are right next to the hotel. You have to close the windows to reduce the noise.
This is a beautiful hotel. We stayed there for 2 nights and really enjoyed our stay. Rooms are little smaller than expected but manageable. The staff is excellent. The only issue was the noise from trains as the tracks are right next to the hotel. You have to close the windows to reduce the noise.
10
weber
22 Apr 2025
·
Stayed 3 nights
Good location. Staff very friendly. Close to train station and old town. Refrigerator is stocked daily with water and soda. Nespresso coffee machine a plus.
Good location. Staff very friendly. Close to train station and old town. Refrigerator is stocked daily with water and soda. Nespresso coffee machine a plus.
8
Mark
30 Oct 2025
·
Stayed 1 night
Very courteous service and clean hotel, good location too. The only negative was that the bathroom had a frosted glass wall between the shower and the sleeping area, so when someone went in the bathroom at night and turned on the light, it lit up the entire room. You couldn't see much through the frosted glass, but just felt kind of odd showering with a glass wall between you and the room where other people are.
Very courteous service and clean hotel, good location too. The only negative was that the bathroom had a frosted glass wall between the shower and the sleeping area, so when someone went in the bathroom at night and turned on the light, it lit up the entire room. You couldn't see much through the frosted glass, but just felt kind of odd showering with a glass wall between you and the room where other people are.
4
Matthew
29 Oct 2025
·
Stayed 2 nights
The rooms are incredibly small. I was not impressed with the staff. Parking was a hassle. Although not indicated during the booking process, you must reserve parking. They also did not indicate they needed the card for the parking garage returned when we checked out and we had to drive back 45 minutes to return the card. I would not recommend this hotel.
The rooms are incredibly small. I was not impressed with the staff. Parking was a hassle. Although not indicated during the booking process, you must reserve parking. They also did not indicate they needed the card for the parking garage returned when we checked out and we had to drive back 45 minutes to return the card. I would not recommend this hotel.
10
Stephen
5 Oct 2024
·
Stayed 4 nights
We tried two different rooms because we extended our booking. Both rooms were spotless and quiet. Everything was modern and in good repair. If you want Old World charm, this is the wrong hotel for you, because it looks like it was remodeled yesterday by a perfectionist. The smaller room was...small. Not a shoebox, but on the tight side. The larger room was considerably more comfortable, and it had a tub. If you're staying in Lucerne for more than a couple of days, I would recommend going for a bigger room. Either way, it won't be cheap, so you might as well enjoy yourself. The curtains were really something. When we woke up, we couldn't tell whether it was day or night. The staff was extremely professional. No issues at all. They could not have been better. I didn't see any sign of a gym. If there is one, they hid it pretty well. Walking to the river and sights is not difficult. I recommend it over buses and cabs. Personally, I would try to find an older hotel in a more interesting neighborhood next time, but that's just me. Your stay at the Cascada will be trouble-free.
We tried two different rooms because we extended our booking. Both rooms were spotless and quiet. Everything was modern and in good repair. If you want Old World charm, this is the wrong hotel for you, because it looks like it was remodeled yesterday by a perfectionist. The smaller room was...small. Not a shoebox, but on the tight side. The larger room was considerably more comfortable, and it had a tub. If you're staying in Lucerne for more than a couple of days, I would recommend going for a bigger room. Either way, it won't be cheap, so you might as well enjoy yourself. The curtains were really something. When we woke up, we couldn't tell whether it was day or night. The staff was extremely professional. No issues at all. They could not have been better. I didn't see any sign of a gym. If there is one, they hid it pretty well. Walking to the river and sights is not difficult. I recommend it over buses and cabs. Personally, I would try to find an older hotel in a more interesting neighborhood next time, but that's just me. Your stay at the Cascada will be trouble-free.
6
Julie
12 Oct 2025
·
Stayed 1 night
The property was nice and the staff was wonderful. Nice restaurant on property. Convenient to train station and historic sites. However, the small rooms were not configured for luggage and the temperature is automatically controlled by the outdoor temp, making it very warm in the room on a cooler day.
The property was nice and the staff was wonderful. Nice restaurant on property. Convenient to train station and historic sites. However, the small rooms were not configured for luggage and the temperature is automatically controlled by the outdoor temp, making it very warm in the room on a cooler day.
8
Taylor
8 Apr 2025
·
Stayed 3 nights
Great location and helpful staff. Decent price for what it is. The room was not great. The mattress was hard with no back support, and the pillows weren't great either. You can't turn the A/C on in April, apparently, so we had to just leave the window open to get ventilation. The shower layout makes no sense and results in the whole bathroom floor being covered in water. You also can't change the TV language to something other than German and when you tell it to put on subtitles in English it displays them in German.
Great location and helpful staff. Decent price for what it is. The room was not great. The mattress was hard with no back support, and the pillows weren't great either. You can't turn the A/C on in April, apparently, so we had to just leave the window open to get ventilation. The shower layout makes no sense and results in the whole bathroom floor being covered in water. You also can't change the TV language to something other than German and when you tell it to put on subtitles in English it displays them in German.
10
Noelani
7 Jun 2025
·
Stayed 2 nights
Absolutely tiny room but somehow incredibly comfortable and everything worked great
Absolutely tiny room but somehow incredibly comfortable and everything worked great
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AI-generated summary based on recent guest reviews
Service
Service is a standout: staff are welcoming, proactive, and helpful with early check-ins and local advice. A few guests reported lapses such as a missed wake-up call or an unhelpful interaction.
Related guest reviews
10
Rita
4 Jun 2025
·
Stayed 2 nights
Only 2 blocks walking distance from the train station. Very nice boutique hotel with spacious accommodations. We were 4 friends and had a big 2 bedroom, 2 bath unit with balconies making it spacious for all our luggage. Top notch staff. Two of my friends left 2 items behind and hotel called us after check out and even mailed the items to our upcoming destination and it was there when we arrived. Amazing! I would give more stars if available. And to top it off… didn’t charge us anything for this. Would definitely recommend
Only 2 blocks walking distance from the train station. Very nice boutique hotel with spacious accommodations. We were 4 friends and had a big 2 bedroom, 2 bath unit with balconies making it spacious for all our luggage. Top notch staff. Two of my friends left 2 items behind and hotel called us after check out and even mailed the items to our upcoming destination and it was there when we arrived. Amazing! I would give more stars if available. And to top it off… didn’t charge us anything for this. Would definitely recommend
10
Ted
21 Oct 2025
·
Stayed 2 nights
The staff were amazing! The property was a perfect place for our Swiss adventure. I loved this place.
The staff were amazing! The property was a perfect place for our Swiss adventure. I loved this place.
10
ALEJANDRO
30 Sept 2024
·
Stayed 2 nights
Excellent hotel located steps from the train station and all the main attractions in Lucerne
Excellent hotel located steps from the train station and all the main attractions in Lucerne
10
Dana
19 Jun 2025
·
Stayed 3 nights
Great staff! So helpful. They made reservations for us.
Great staff! So helpful. They made reservations for us.
10
Mohammed
5 Jul 2025
·
Stayed 2 nights
I recently stayed at this hotel and overall, the experience was excellent. The service was top-notch and most of the staff were incredibly friendly, helpful, and always had a smile on their faces – they truly made us feel welcome and well taken care of. However, I must point out a disappointing experience with one staff member, Erwin. Unfortunately, his attitude stood out in contrast to the otherwise outstanding team. When I arrived with four large suitcases in my car, I asked if I could briefly park outside the hotel just to unload my luggage. Erwin firmly refused and told me I had to park in the basement of the building across the street, which has no lift. I had to drag all four bags up a slope and across to the hotel myself. What made it worse was that when I entered the lobby clearly struggling, he saw me but made no effort to assist. Additionally, during check-in, Erwin failed to mention that items in the minibar were complimentary, which I found out later. It felt as though he was intentionally withholding that information, which left a negative impression. Aside from this, the rest of the stay was truly enjoyable. The other staff members were amazing – friendly, welcoming, and always ready to help. It’s a shame that one individual’s behavior affected an otherwise perfect stay.
I recently stayed at this hotel and overall, the experience was excellent. The service was top-notch and most of the staff were incredibly friendly, helpful, and always had a smile on their faces – they truly made us feel welcome and well taken care of. However, I must point out a disappointing experience with one staff member, Erwin. Unfortunately, his attitude stood out in contrast to the otherwise outstanding team. When I arrived with four large suitcases in my car, I asked if I could briefly park outside the hotel just to unload my luggage. Erwin firmly refused and told me I had to park in the basement of the building across the street, which has no lift. I had to drag all four bags up a slope and across to the hotel myself. What made it worse was that when I entered the lobby clearly struggling, he saw me but made no effort to assist. Additionally, during check-in, Erwin failed to mention that items in the minibar were complimentary, which I found out later. It felt as though he was intentionally withholding that information, which left a negative impression. Aside from this, the rest of the stay was truly enjoyable. The other staff members were amazing – friendly, welcoming, and always ready to help. It’s a shame that one individual’s behavior affected an otherwise perfect stay.
10
Sheila
30 Sept 2025
·
Stayed 1 night
Great location by the train station (walkable). Good value for price. Recently updated. Restaurant in hotel. Very helpful and pleasant front desk staff. Would definitely stay again.
Great location by the train station (walkable). Good value for price. Recently updated. Restaurant in hotel. Very helpful and pleasant front desk staff. Would definitely stay again.
10
David
10 Aug 2025
·
Stayed 2 nights
This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return!
This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return!
10
Anthony
28 Jun 2025
·
Stayed 2 nights
Excellent facility and staff. Room was spotless. Check in staff were very helpful- arranged for us to occupy room before noon! Restaurant is ok, although very long wait for food.
Excellent facility and staff. Room was spotless. Check in staff were very helpful- arranged for us to occupy room before noon! Restaurant is ok, although very long wait for food.
10
Robin
14 Jul 2024
·
Stayed 3 nights
I have to give a shout out to the staff, especially the reception (Elena who was so incredibly helpful) and the man with the long black wavy hair (whose name I have unfortunately forgotten). I know his family is from Turkey. They were wonderful, helpful and professional!
I have to give a shout out to the staff, especially the reception (Elena who was so incredibly helpful) and the man with the long black wavy hair (whose name I have unfortunately forgotten). I know his family is from Turkey. They were wonderful, helpful and professional!
2
Darla
22 May 2025
·
Stayed 4 nights
The front desk staff forgot to give us our 6 am wake up call. Front desk staff also gave us incorrect sight seeing information. After I complained to Expedia last time, about this, the hotel gave us an unwanted very small inexpensive box of chocolates. When I told the hotel manager that we felt they should refund us fifty per cent of one night’s stay she refused and said she could not do that. When we argued with her she took off one of our breakfast charges. We do not believe this is adequate compensation for our very poor experience. Our room overlooked many train tracks and was very loud and noisy until midnight every day. The Cascada Hotel is situated in a dirty and derelict rundown area of town. The included breakfast offerings each morning were inconsistent, as was the very unpredictable unprofessional service at the hotel breakfast restaurant. This is not a four star hotel in any way shape or form.
The front desk staff forgot to give us our 6 am wake up call. Front desk staff also gave us incorrect sight seeing information. After I complained to Expedia last time, about this, the hotel gave us an unwanted very small inexpensive box of chocolates. When I told the hotel manager that we felt they should refund us fifty per cent of one night’s stay she refused and said she could not do that. When we argued with her she took off one of our breakfast charges. We do not believe this is adequate compensation for our very poor experience. Our room overlooked many train tracks and was very loud and noisy until midnight every day. The Cascada Hotel is situated in a dirty and derelict rundown area of town. The included breakfast offerings each morning were inconsistent, as was the very unpredictable unprofessional service at the hotel breakfast restaurant. This is not a four star hotel in any way shape or form.
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AI-generated summary based on recent guest reviews
Location
Very close to the train station and within walking distance of Old Town and sights, making transit easy. A few guests disliked the trackside setting or perceived noise/ambience.
Related guest reviews
10
Ingela
19 Oct 2025
·
Stayed 1 night
Väldigt trevligt hotell nära stationen.
Väldigt trevligt hotell nära stationen.
10
Ashish
15 Sept 2024
·
Stayed 2 nights
Walking distance from the train station and old town, chapel bridge
Walking distance from the train station and old town, chapel bridge
6
Kathryn
20 Jun 2024
·
Stayed 1 night
Noisy from street noise. But nice. Good restaurant. Friendly staff.
Noisy from street noise. But nice. Good restaurant. Friendly staff.
8
Donna
31 Aug 2025
·
Stayed 4 nights
Nice surprise close to the train station and lake
Nice surprise close to the train station and lake
10
René
10 Dec 2025
·
Stayed 1 night
Hübsches Zimmer mit schöner Atmosphäre, Parkplätze im Innenhof. 5 Gehminuten vom Bahnhof und KKL entfernt
Hübsches Zimmer mit schöner Atmosphäre, Parkplätze im Innenhof. 5 Gehminuten vom Bahnhof und KKL entfernt
10
ALEJANDRO
9 Jun 2025
·
Stayed 2 nights
Fantastic little hotel next to the train station and all the main attractions in Lucerne.
Fantastic little hotel next to the train station and all the main attractions in Lucerne.
10
Ryan
11 Jan 2026
·
Stayed 2 nights
Modern room, great location
Modern room, great location
10
Myurathy
17 Aug 2025
·
Stayed 1 night
Close to luzern train station. Walking distance. Very convenient.
Close to luzern train station. Walking distance. Very convenient.
2
Darla
22 May 2025
·
Stayed 4 nights
The front desk staff forgot to give us our 6 am wake up call. Front desk staff also gave us incorrect sight seeing information. After I complained to Expedia last time, about this, the hotel gave us an unwanted very small inexpensive box of chocolates. When I told the hotel manager that we felt they should refund us fifty per cent of one night’s stay she refused and said she could not do that. When we argued with her she took off one of our breakfast charges. We do not believe this is adequate compensation for our very poor experience. Our room overlooked many train tracks and was very loud and noisy until midnight every day. The Cascada Hotel is situated in a dirty and derelict rundown area of town. The included breakfast offerings each morning were inconsistent, as was the very unpredictable unprofessional service at the hotel breakfast restaurant. This is not a four star hotel in any way shape or form.
The front desk staff forgot to give us our 6 am wake up call. Front desk staff also gave us incorrect sight seeing information. After I complained to Expedia last time, about this, the hotel gave us an unwanted very small inexpensive box of chocolates. When I told the hotel manager that we felt they should refund us fifty per cent of one night’s stay she refused and said she could not do that. When we argued with her she took off one of our breakfast charges. We do not believe this is adequate compensation for our very poor experience. Our room overlooked many train tracks and was very loud and noisy until midnight every day. The Cascada Hotel is situated in a dirty and derelict rundown area of town. The included breakfast offerings each morning were inconsistent, as was the very unpredictable unprofessional service at the hotel breakfast restaurant. This is not a four star hotel in any way shape or form.
10
Irfan
16 Jul 2025
·
Stayed 4 nights
Great location, staff, conveniently located 5 min walking distance from station
Great location, staff, conveniently located 5 min walking distance from station
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for quality and choice, and many recommend the on-site Bolero restaurant. A minority found the restaurant average or pricey, or experienced slow service.
Related guest reviews
10
??
1 Aug 2025
·
Stayed 2 nights
기차역에서 가깝고 직원들도 아주 친절했습니다. 특히 조식은 이번여행중에 가장 좋았습니다.
기차역에서 가깝고 직원들도 아주 친절했습니다. 특히 조식은 이번여행중에 가장 좋았습니다.
10
IGNAZIO
29 Dec 2024
·
Stayed 1 night
Hotel had a great location, 5 min walk from main train station, also had a paid parking 22chf per night, rooms were clean, and had coffee, tea, and a mini bar with water and sodas all Included in the price of the room, but the star of the show was for sure the Bolero restaurant, inside the hotel! Fantastic Spanish food! We had dinner there, and I’m dying ti go back to try their Paella… I rarely take time to write a review, but this deserves to be said: the service was excellent, all dishes we tried were amazing! Breakfast was also really good!
Hotel had a great location, 5 min walk from main train station, also had a paid parking 22chf per night, rooms were clean, and had coffee, tea, and a mini bar with water and sodas all Included in the price of the room, but the star of the show was for sure the Bolero restaurant, inside the hotel! Fantastic Spanish food! We had dinner there, and I’m dying ti go back to try their Paella… I rarely take time to write a review, but this deserves to be said: the service was excellent, all dishes we tried were amazing! Breakfast was also really good!
10
Michael
9 Oct 2025
·
Stayed 4 nights
Clean, convenient location, friendly staff, nice breakfast
Clean, convenient location, friendly staff, nice breakfast
10
Donna
25 Sept 2023
·
Stayed 2 nights
Wasn’t a fan of the restaurant, everything else was great.
Wasn’t a fan of the restaurant, everything else was great.
10
Victor
13 Jul 2025
·
Stayed 3 nights
We enjoyed our stay very much. Everyone was so helpful and there was an entrance to the station/ platforms only few minutes away from the hotel. Our room had a view of Mt. Pilatus and had everything we needed except a kettle to boil water. We also felt that the room was a little bit smaller than we expected. Otherwise, we really liked the convenient location and great breakfast and the spanish dinner at their restaurant.
We enjoyed our stay very much. Everyone was so helpful and there was an entrance to the station/ platforms only few minutes away from the hotel. Our room had a view of Mt. Pilatus and had everything we needed except a kettle to boil water. We also felt that the room was a little bit smaller than we expected. Otherwise, we really liked the convenient location and great breakfast and the spanish dinner at their restaurant.
10
Yu Kwok,
3 Oct 2023
·
Stayed 2 nights
The staff are helpful. Room was clean and spacious. Included breakfast was excellent. Dishes in the Spanish restaurant was delicious.
The staff are helpful. Room was clean and spacious. Included breakfast was excellent. Dishes in the Spanish restaurant was delicious.
6
Diljinder
4 Jan 2025
·
The hotel was clean and tidy. The reception staff were very helpful and friendly. Unfortunately the hotel does not have any guest bar or lounge where residents can spend time or enjoy drinks etc. The breakfast was not acceptable. Food was bought out in very small quantities and infrequently that you had to wait too long to get anything. Hot breakfast items had to be ordered and again too long time was taken to bring them out and the quantities on the plate were sparce .
The hotel was clean and tidy. The reception staff were very helpful and friendly. Unfortunately the hotel does not have any guest bar or lounge where residents can spend time or enjoy drinks etc. The breakfast was not acceptable. Food was bought out in very small quantities and infrequently that you had to wait too long to get anything. Hot breakfast items had to be ordered and again too long time was taken to bring them out and the quantities on the plate were sparce .
6
Dravasp Vistasp
21 Aug 2023
·
Stayed 8 nights
Reception staff were very friendly. The hotel was not good value for money. The dinner in the hotel was criminally expensive at almost £100 for two people.
Reception staff were very friendly. The hotel was not good value for money. The dinner in the hotel was criminally expensive at almost £100 for two people.
10
David
10 Aug 2025
·
Stayed 2 nights
This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return!
This is an exception property all around! Houseyn and Liu (pardon my spelling) at the front desk were so lovely and helpful with our tour to Mount Pilatus, as well as making sure our 4 year old son Adrian was happy. (He loved his toy, kids keycard, and chocolates!) At the restaurant, Alessandro was a legend and the food soooooo good! Like traveling to Spain without the train ride. Will definitely return!
10
Andrei
9 Sept 2024
·
Stayed 3 nights
Pleasant stay for a few nights. The restaurant was superb.
Pleasant stay for a few nights. The restaurant was superb.
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AI-generated summary based on recent guest reviews
10
Kathleen
last week
·
Stayed 2 nights
Great boutique hotel in a central location. We had a smaller room but it was comfortable and the staff was beyond many others we stayed at during our Swiss trip. Breakfast was one of the best and staff was amazing!
Great boutique hotel in a central location. We had a smaller room but it was comfortable and the staff was beyond many others we stayed at during our Swiss trip. Breakfast was one of the best and staff was amazing!
8
debbie
4 weeks ago
·
Stayed 1 night
It was hot in Lucerne. Wish they had air on lower for us. It took a very long time to cool down. Otherwise, nice hotel next to train station.
It was hot in Lucerne. Wish they had air on lower for us. It took a very long time to cool down. Otherwise, nice hotel next to train station.
10
Daiva
14 Aug 2026
·
Stayed 2 nights
Close to the bahnhof and easy bus transportation to the old town. Staff is extremely helpful (shoutout to Alexandra) and the bed was super comfortable. Their breakfast buffet was a great start to the day. Plenty of walkable shops and restaurants.
Close to the bahnhof and easy bus transportation to the old town. Staff is extremely helpful (shoutout to Alexandra) and the bed was super comfortable. Their breakfast buffet was a great start to the day. Plenty of walkable shops and restaurants.
8
Shanshan
11 Aug 2026
·
Stayed 2 nights
Great location, friendly staff, free mini bar in the room, free bike rental! Everything about the hotel was wonderful—clean, comfortable, and well-maintained. However, the bathroom layout in our room felt a bit awkward. The toilet is positioned right up against the sink counter, making it nearly impossible to stand up without hitting your face or head on the vanity edge. I’m not sure if this tight fit is specific to this particular room (314), but a bit more clearance would make a huge difference. Aside from that design hiccup, we enjoyed our stay!
Great location, friendly staff, free mini bar in the room, free bike rental! Everything about the hotel was wonderful—clean, comfortable, and well-maintained. However, the bathroom layout in our room felt a bit awkward. The toilet is positioned right up against the sink counter, making it nearly impossible to stand up without hitting your face or head on the vanity edge. I’m not sure if this tight fit is specific to this particular room (314), but a bit more clearance would make a huge difference. Aside from that design hiccup, we enjoyed our stay!
10
Yigal
19 Jul 2026
·
Stayed 2 nights
What a great boutique hotel - we really enjoyed the hotel. The staff is super friendly and eager to please - everytjing we asked for was provided with service-oriented approach. The room was lovely and elegant, and the breakfast was diversified and tasty. Great hotel, and they deserve no less than 5 stars.
What a great boutique hotel - we really enjoyed the hotel. The staff is super friendly and eager to please - everytjing we asked for was provided with service-oriented approach. The room was lovely and elegant, and the breakfast was diversified and tasty. Great hotel, and they deserve no less than 5 stars.
FAQs about Cascada Boutique Hotel
Is parking available at the hotel?
Self parking is available on-site for a fee of CHF 22.00 per night.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately CHF 29 for adults and CHF 14.50 for children.
Are pets allowed at the property?
Pets are allowed with a fee of CHF 15 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM until 5:30 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Lucerne, within a 10-minute walk of KKL Lucerne and Chapel Bridge, and is approximately 0.9 mi (1.4 km) from Loewenplatz and 1.1 mi (1.8 km) from the Lion Monument.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-21: 370.9533004516296USD
- 2026-09-22: 478.09875082489015USD
- 2026-09-23: 438.6126172467041USD
- 2026-09-24: 363.24390125802614USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 366.708104426239USD
- 2026-09-28: 360.75544911557006USD
- 2026-09-29: 393.3945939526062USD
- 2026-09-30: 383.82281102114865USD
- 2026-10-01: 319.9225649018555USD
- 2026-10-02: 776.6185691096191USD
- 2026-10-03: 745.8190558879394USD
- 2026-10-04: 719.6443141014404USD
- 2026-10-05: 778.087866177246USD
- 2026-10-06: 786.3837100790405USD
- 2026-10-07: 461.94901425USD
- 2026-10-08: 294.10839175204467USD
- 2026-10-09: 586.205110839386USD
- 2026-10-10: 776.8285887019043USD
- 2026-10-11: 229.0084087118225USD
- 2026-10-12: 366.32292849398806USD
- 2026-10-13: 314.18157433694455USD
- 2026-10-14: 286.86495602719117USD
- 2026-10-15: 342.37561949999997USD
- 2026-10-16: 277.87123452186586USD
- 2026-10-17: 307.52958878723143USD
- 2026-10-18: 307.4039970710449USD
- 2026-10-19: 284.96030584638976USD
- 2026-10-20: 238.60770420986938USD
- 2026-10-21: 278.3338376771393USD
- 2026-10-22: 323.9502506361694USD
- 2026-10-23: 267.01523428848265USD
- 2026-10-24: 580.5658047604065USD
- 2026-10-25: 254.40172010032654USD
- 2026-10-26: 315.2445184967651USD
- 2026-10-27: 261.2388904255371USD
- 2026-10-28: 244.25087814967347USD
- 2026-10-29: 324.33350138882446USD
- 2026-10-30: 255.63117479356384USD
- 2026-10-31: 252.05039324999998USD
- 2026-11-01: 208.53370366973877USD
- 2026-11-02: 281.4706027993469USD
- 2026-11-03: 198.09345472091675USD
- 2026-11-04: 181.08631316052245USD
- 2026-11-05: 324.5503116145935USD
- 2026-11-06: 226.19731397071837USD
- 2026-11-07: 189.8524784376068USD
- 2026-11-08: 202.8191755734558USD
- 2026-11-09: 227.24674687010193USD
- 2026-11-10: 246.51044393980408USD
- 2026-11-11: 323.31270116052247USD
- 2026-11-12: 271.4284634893341USD
- 2026-11-13: 226.19731397071837USD
- 2026-11-14: 225.07325410954283USD
- 2026-11-15: 218.39729132304382USD
- 2026-11-16: 227.42258577374267USD
- 2026-11-17: 260.0448940401306USD
- 2026-11-18: 251.1124282492218USD
- 2026-11-19: 258.92085168058776USD
- 2026-11-20: 272.4552842792816USD
- 2026-11-21: 342.5102070553894USD
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Only registered guests are allowed in the guestrooms.
- Contactless check-out is available.
- Fee for buffet breakfast: approximately CHF 29 for adults and CHF 14.50 for children
- Self parking fee: CHF 22.00 per night
- Pet fee: CHF 15 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Room service
Tour desk
Dry cleaning
Services
Tour desk
Dry cleaning
Housekeeping
Currency exchange
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Parking Onsite
General
Room service
Restaurant
Non-smoking rooms
Packed lunches
Breakfast in the room
Allergy-free room available
Family room
Snack Bar/Deli
Activities
Outdoor Furniture
Terrace
Internet
Free wi-fi