Name: Hotel Luzernerhof
Address: Alpenstrasse 3, Lucerne, Switzerland, Lucerne, Canton of Lucerne, Switzerland
Rating: 7.75

Guest reviews

7.8

Good

Based on 1,266 verified reviews

Who stays here?

Business

13%

Couple

38%

Family

21%

Group

18%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Hotel Luzernerhof is praised for its very central, walkable location near the lake, old town and station, while feedback is mixed on room quality, temperature control, noise, and the smoke smell drifting from the lobby bar.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

kevin

3 weeks ago

·

Stayed 1 night

No temperature control. Hair dryer non-functional. NO PARKING AS ADVERTISED.

10

Felix

19 Jan 2026

·

Stayed 1 night

It was a great time and stay at Luzerne. The breakfast was good. The staff were nice. Check in was easy and smooth. The elevator wasn't working when I got there and had to walk the stairs to the 6th floor. They fixed the elevator shortlt after.

10

David

6 Jan 2026

·

Stayed 1 night

Great location, helpful staff.

8

Jimmy

1 Jan 2026

·

Stayed 2 nights

.

10

Danny

31 Dec 2025

·

Stayed 3 nights

Nice hotel.

Alpenstrasse 3, Lucerne, Switzerland

Location

Hotel Luzernerhof is in the heart of Lucerne, within a 5-minute walk of Bourbaki Panorama and Lion Monument. This hotel is 0.5 mi (0.8 km) from KKL Lucerne and 0.6 mi (1 km) from Chapel Bridge.

Hertensteinstrasse(0.1 Miles)

Hofkirche(0.1 Miles)

Lake Side Promenade(0.1 Miles)

Loewenplatz(0.2 Miles)

Bourbaki Panorama(0.2 Miles)

Old Swiss House(0.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 22:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Nearby parking is available for a fee of CHF 30 per day, located approximately 328 feet away. No reservation is required.

Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately CHF 20 for adults and CHF 15 for children.

Pets are allowed with a fee of CHF 20 per pet, per night. Service animals are exempt from this fee.

Check-in is from 3:00 PM to 10:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The hotel features elevators, step-free entrances, and wheelchair-accessible facilities in public areas. Specific details on room accessibility are not provided.

The hotel is situated in the heart of Lucerne, within a 5-minute walk of Bourbaki Panorama and Lion Monument. It is 0.5 miles from KKL Lucerne and 0.6 miles from Chapel Bridge, with various other attractions nearby.

Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Hotel Luzernerhof

Amenities

Property description

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Guest reviews