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Guest reviews
8.6
Fabulous
Based on 988 verified reviews
Who stays here?
Business
8%
Couple
46%
Family
27%
Group
11%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews of Hotel Drei Könige Luzern, guests praise cleanliness and value, while room size and style vary; comments also mention thin walls at times, fluctuating air conditioning and Wi-Fi, and limited in-room amenities like kettles or fridges.
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8
Zishan
4 weeks ago
·
Stayed 2 nights
gd overall
gd overall
10
Sorna Meena
23 Apr 2026
·
Stayed 3 nights
Our stay was really good. We got a bigger room with the view of the mount Pilatus. We had some issues in our room on the first night of stay but they were all promptly resolved the next morning. The breakfast had a good variety. All the staff were very pleasant and polite. They gave us good suggestions on travel to visit the local spots. The hotel was very close to the busstop that goes to the central and is in a 5min walking distance to the chapel bridge/old town. Would highly recommend to anyone looking for stay over here.
Our stay was really good. We got a bigger room with the view of the mount Pilatus. We had some issues in our room on the first night of stay but they were all promptly resolved the next morning. The breakfast had a good variety. All the staff were very pleasant and polite. They gave us good suggestions on travel to visit the local spots. The hotel was very close to the busstop that goes to the central and is in a 5min walking distance to the chapel bridge/old town. Would highly recommend to anyone looking for stay over here.
2
Donna
23 Apr 2026
·
Stayed 4 nights
I got this bucket list trip in January. I was supposed to be there in April for four nights. I have a bad knee. He was in contact with them in regards to my amenities, including, but not limited to air conditioner, Wi-Fi, breakfast, lower room, a soundproof room, and a refrigerator as selected on the app Hotels.com. Upon my arrival, I was on antibiotics and dealing with extreme back pain. I laid down in my room and proceeded to go have dinner. When I came back to my hotel. I noted there was no air-conditioning. Have him been raised in Florida. It's accustomed to and that's why I chose this hotel. I called downstairs and they told me to turn on the fan and open the window. This is unacceptable that is not a comfortable way for me to sleep. I asked for a sister Hotel none was given. I had to wait till the morning to talk to the manager, Mike. He was not very helpful or sympathetic to the fact that I had three tours booked, a train ticket already purchased and I refundable and I was going to fly back on Delta on the beds. He said he'd be refunded for the three nights, although he should've in my opinion refunded for. I was on the phone for three hours trying to get a flight out of there. Hotels.com was no help and instead of two planes. I had to go on three planes. I couldn't get the bed. I was up 24 hours and I lost money. So instead of refunding the money as he said, he would the manager instead he charged me again. So I stayed one night and the 😞😔😒☹️😕🙁😥👎👎👎👎👎👎
I got this bucket list trip in January. I was supposed to be there in April for four nights. I have a bad knee. He was in contact with them in regards to my amenities, including, but not limited to air conditioner, Wi-Fi, breakfast, lower room, a soundproof room, and a refrigerator as selected on the app Hotels.com. Upon my arrival, I was on antibiotics and dealing with extreme back pain. I laid down in my room and proceeded to go have dinner. When I came back to my hotel. I noted there was no air-conditioning. Have him been raised in Florida. It's accustomed to and that's why I chose this hotel. I called downstairs and they told me to turn on the fan and open the window. This is unacceptable that is not a comfortable way for me to sleep. I asked for a sister Hotel none was given. I had to wait till the morning to talk to the manager, Mike. He was not very helpful or sympathetic to the fact that I had three tours booked, a train ticket already purchased and I refundable and I was going to fly back on Delta on the beds. He said he'd be refunded for the three nights, although he should've in my opinion refunded for. I was on the phone for three hours trying to get a flight out of there. Hotels.com was no help and instead of two planes. I had to go on three planes. I couldn't get the bed. I was up 24 hours and I lost money. So instead of refunding the money as he said, he would the manager instead he charged me again. So I stayed one night and the 😞😔😒☹️😕🙁😥👎👎👎👎👎👎
8
Patricia
7 Apr 2026
·
Stayed 2 nights
Great location, just a quick walk to Chapel Bridge. Excellent breakfast!
Great location, just a quick walk to Chapel Bridge. Excellent breakfast!
10
Kristina
27 Mar 2026
·
Stayed 2 nights
Evrything was wonderful and the staff was very kind
Evrything was wonderful and the staff was very kind
Bruchstrasse 35, Lucerne, Switzerland
Location
With a stay at Hotel Drei Könige, you'll be centrally located in Lucerne, within a 5-minute drive of Chapel Bridge and Swiss Transportation Museum. This hotel is 0.1 mi (0.1 km) from Gameorama and 0.2 mi (0.3 km) from Natur-Museum.
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