Best Western Hotel Bellevue au Lac - Image 1

Best Western Hotel Bellevue au Lac - Room

Best Western Hotel Bellevue au Lac

Name: Best Western Hotel Bellevue au Lac
Address: Riva A. Caccia, 10, Loreto, Lugano, Switzerland, Lugano, Lugano District, Switzerland
Rating: 7.93

"Loved the spacious bathroom"

"Convenient location"

"Accommodating staff"

"Stunning views"

Amenities

Parking
Restaurant
Swimming pool
Business Center
Room Service
Dry Cleaning

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Property description

Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and concierge services. This hotel also features babysitting (surcharge) and a banquet hall.

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Guest reviews

7.9

Good

Based on 1,257 verified reviews

Who stays here?

Business

23%

Couple

37%

Family

24%

Group

8%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

At Best Western Hotel Bellevue au Lac, travellers praise the scenic lakeside location near Paradiso’s ferry and a walkable route to central Lugano, along with generally friendly service and appealing lake views from many rooms with balconies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Mei Kwan

6 Apr 2026

·

Stayed 3 nights

I had a very disappointing stay at Best Western Hotel Bellevue Au Lac. The room was nothing like the photos on the website — outdated, worn, and clearly misrepresented. The facilities are old and poorly maintained. Even worse, we experienced discrimination from staff at breakfast. We queued before another couple, but the waiter ignored us and then claimed there were no indoor tables, forcing us into a cold, semi-outdoor area. Breakfast was basically self-service (we had to pick up cutlery and napkins ourselves) and food ran out frequently. The whole experience felt like the hotel seriously underestimates and disrespects its guests. Not recommended.

8

Roberto

29 Dec 2025

·

Stayed 1 night

Nice place , great staff. I’ll go back again

10

Rebecca

23 Nov 2025

·

Stayed 1 night

Staff were friendly and helpful. The view from the room was beautiful and the breakfast selection was great.

8

Vaheh

30 Oct 2025

·

Stayed 1 night

Good quality and service

2

Sean

26 Oct 2025

·

Stayed 1 night

The staff were extremely rude and hostile to us.

Riva A. Caccia, 10, Loreto, Lugano, Switzerland

Location

With a stay at Best Western Hotel Bellevue Au Lac in Lugano (Loreto), you'll be within a 15-minute walk of LAC Lugano Arte e Cultura and Via Nassa. This family-friendly hotel is 1.1 mi (1.7 km) from Palazzo dei Congressi and 1.5 mi (2.4 km) from Lake Lugano.

Giancarlo and Danna Olgiati Collection(0.4 Miles)

MASILugano Museum of Art of Italian Switzerland(0.4 Miles)

LAC Lugano Arte e Cultura(0.5 Miles)

Via Nassa(0.5 Miles)

Chiesa di Santa Maria degli Angioli(0.6 Miles)

Santa Maria degli Angeli(0.8 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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