Is parking available at the property?

Self parking is available on-site for a fee of EUR 20 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 14 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 12:00 PM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas, rooms, and bathrooms. Elevators are also available for ease of access.

Where is the property located in relation to key landmarks?

The hotel is situated in the heart of Madrid, within a 15-minute walk of El Retiro Park and Museo Nacional Centro de Arte Reina Sofía. It is approximately 0.9 miles from the National Prado Museum and 1.4 miles from Puerta del Sol.

What are the policies for guests staying with children?

Children are allowed to stay at the property, and there is no minimum age specified for children to stay for free.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of EUR 30 per day, and advance request or confirmation is required.

Agumar Atocha - Comfortable Stay in Madrid

Average nightly price at Agumar Atocha by month, last 12 months (USD)
Month	Average price
January	$137
February	$146
March	$156
April	$192
May	$206
June	$189
July	$131
August	$115
September	$221
October	$202
November	$176
December	$145

What guests think

At Agumar Atocha, travelers widely praise the convenient location near Atocha Station and museums and the overall room cleanliness, while noting dated decor, thin walls, and occasional issues with air‑conditioning control, Wi‑Fi reliability, and street construction nearby.

Breakfast is widely described as varied and tasty, though some find the dining offer basic and the breakfast room noisy or strict about no take‑away. Service is often friendly with efficient luggage storage and early check‑ins, but several guests report long queues or brusque interactions at reception. Expect a practical, well-located stay with comforts and trade‑offs in an older, busy property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: an on-site cafeteria or restaurant is available but several guests find it limited or mediocre. Amenities are modest with no in-room kettles common, safes requiring a deposit key, occasional slow elevators, and some minibars or fridges kept locked.

Related guest reviews

8

Ailve M.

Oct 25, 2025

·

Stayed 2 nights

Good location near Atocha but also right next to the major construction project . Check-in tedious in spite of doing it all online beforehand ! Hotel is clean , rooms fine. No bar, no real dining room, just cafeteria with pretty mediocre food ( staff very nice tho!)

2

Arif

Oct 9, 2023

·

Stayed 3 nights

Hotel is not really 4 star in my opinion. It has no kettle or tea making equipment, breakfast is poor. No tomatos or cucumbers, no whole eggs, very liquid scrambled eggs, nothing hot for vegeterians, lack of food when it runs out. It has no restuarant but has a small cafeteria which doesnt have much choice. Rooms have a safe but you are not told that you have to pay refundable 15 euro to obtain old fashion key. Not enough staff at reception to service customers hence long wait to checkin and check out. Walls in rooms paper thin hence noise from adjacent rooms and corridor. The only good thing about this hotel is it is close to railway station and retiro park.

10

David

Apr 13, 2023

·

Stayed 5 nights

The hotel was welcoming and friendly. My room was a comfortable size with a large bathroom. The breakfasts were generous and the food in the bar in the evening was very reasonable in terms of quality and price. Its proximity to the station made it an excellent base for exploring Madrid.

8

David

Oct 13, 2023

·

Stayed 1 night

Nice hotel near the station, there was no complimentary water, the fridge was locked and you had to pay for the safe. Otherwise staff were pleasant and the hotel was clean.

8

Mimi

May 14, 2023

·

Stayed 3 nights

Very clean and comfortable within a short walking distance to the Atoche train/metro station, Retiro Park, Reina Sofia, Prado, and Thyssen museums. The size of the room and bathroom were nice. Checkin was easy and smooth. There is a mini bar with drinks and snacks in the room. Also, there is a restaurant and cafe in the hotel. My only recommendation would be to add a kettle for hot tea in the morning.

4

Ian

Nov 4, 2023

·

Stayed 3 nights

I’ve stayed in better 2 star hotels sadly. The check in was acceptable and the lobby was clean. However it was raining on my 2nd day and I asked the reception is they had an umbrella I could use. No. The receptionist said they didn’t have any. Not what I would expect from a 4 star hotel. The impression I got from the receptionist was that they never carried any. It probably hadn’t rained in Madrid for a few weeks so no excuse. No coffee machine in the room and don’t expect to get any food from the restaurant before 9,00am on a Saturday!

8

Damien

Sep 15, 2025

·

Stayed 2 nights

Great breakfast, would highly recommend for its variety of options. If you're American and expect crispy bacon, you may be a little disappointed, but it's still delicious. I did sample most of everything over 2 days. Love the thick hot chocolate. Very close to many great sightseeing places and close to Atocha station. Amenities wise: be patient as the elevator is very slow, and in room hair dryer overheats and shuts off way too fast (45seconds).

8

Sharon

Sep 22, 2023

·

Stayed 2 nights

Wish there was a coffee station in the room. Also the room key card operates both the air conditioning and lighting so we were unable to have it cool for sleeping when the lights were off. Also, all lights - including the bathroom - were either on or off.

8

YOSHIE

Mar 21, 2022

·

Stayed 2 nights

駅から重いスーツケースを運んだせいか思ったより遠く感じました。古いホテルですがお部屋の床が木のフローリングで温かみを感じました。レティーロ公園を散歩したい人にはゲートもわりと近くおすすめの場所です。金庫の鍵はデポジットをすれば借りられるということを知らなかったので、後で借りに行きましたが、いつもチェックインのお客様でごった返していたので、結局借りられないままチェックアウトを迎えました。金庫を使いたい方は忘れずチェックインの時に借りてくださいね。

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10

Gemma

Jan 23, 2023

·

Stayed 3 nights

Very comfortable stay. Close to Atocha station. Helpful staff. Clean and comfortable rooms. Good shower and bath. No kettle in the room so couldn’t have a cup of tea in the morning without calling for room service. Obviously a very British thing and perhaps there are not many British guests stay there. Definitely would have appreciated a morning cup of tea though.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews highlight clean rooms and common areas. However, several report bathroom odors, mold or hair, occasional housekeeping misses, and one report of bedbugs.

Related guest reviews

6

Steven

Oct 26, 2025

·

Stayed 3 nights

Bathtub had an iron ring and a soap scum ring. Hair visible in drains.

4

Michael

Oct 5, 2024

·

Stayed 4 nights

During our 2 weeks of vacation in Spain, we stayed at 4 different hotels in various cities. Unfortunately this hotel left us with a very unpleasant experience. This hotel has poor, very slow Wi-Fi. Upon check in, we found hair clumps on the floor, shower tub wall tiles had black clumps of mold. Unlike other hotels we stayed at, this hotel does not provide free bottles of water daily or security box. You need to deposit 15 euro to get the security box key which is refunded back to you after check out. Bath towels are sand-paper quality and worn out and there’s no small hand towels. Bathroom has constant sewer odor that stayed duration of our stay even though we sprayed the bathroom with perfume spray. We definitely will not come back to this hotel and do not recommend it to anyone if you want to have a pleasant hotel stay in Madrid. One positive note is that it is short walking distance to Atocha train station, Prado museum and Retiro park.

6

Dieu Minh

Nov 25, 2025

·

Stayed 4 nights

The room bathroom had sewage odor, we tried to rinse the bidet next to the toilet with hot water and close it, then the odor is gone, but came back after next day !!!! From our room, we can hear people talking in the next room, it was so noisy.

6

Otto Vicente

Nov 23, 2024

·

Stayed 1 night

No hay mucha ventilación y la limpieza no la realizaron correctamente

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10

Daniel

May 17, 2024

·

Stayed 1 night

Nice, clean rooms. Spacious and well maintained hotel. Priced appropriately, would stay again!

4

Peter

Sep 1, 2023

·

Stayed 3 nights

Værelset var egentligt rummeligt, seng var af middelmådig kvalitet, parkering fin men i den dyre ende, rengøringen var håbløs. Rengøringspersonalet redte sengen og tømte skraldespanden, ikke andet. Badeværelset blev IKKE gjort ordentligt rent, hår ved afløb etc… lidt klamt. Bestemt ikke et 4 stjernet hotel… nærmere 2 max 3 stjerner…. Skuffende

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10

Grazyna

Nov 14, 2025

·

Stayed 2 nights

I did have very nice stay, nice clean room, wonderful staff and good choices for buffet style breakfast.

4

Yan

Jun 8, 2023

·

Stayed 2 nights

The property is in excelent location that is concenient to the Retiro Park and train station. The staff is fantastic, very friendly. The property looks very clean, but my bed has bed bugs that I had skin itch the entire two nights. I couldn't sleep. I thought it was my allergy some how, which is very rare for me, untile I saw the visible bed bug bites. Terroble two nights, didn't sleep much. Will not go there again.

10

Rola

Apr 4, 2025

·

Stayed 1 night

Muy limpio

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10

Leslye

Nov 8, 2025

·

Stayed 2 nights

We thought this was a very nice clean hotel. The room and bathroom were a good size. The breakfast buffet was good, not great. The maître d was not friendly at all. The only problem we had was our key cards stopped working and we had to wait in line to get new ones. Most importantly after staying in two previous hotels where the A/C barely cooled, the AC worked great!

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from spacious to small; beds are often comfortable but decor is dated. Thin walls and noise are common complaints, and Wi‑Fi can be weak; some note restricted A/C controls and limited outlets.

Related guest reviews

6

Solveig

Oct 19, 2024

·

Stayed 5 nights

Veldig lytt. Naboens tv kunne like gjerne stått på vårt rom.

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10

M M

Dec 4, 2025

·

Stayed 2 nights

Habitacion grande. Camas muy cómodas. El servicio es muy agradable y el metro está a 5 minutos.

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8

Neil

Mar 17, 2024

·

Stayed 1 night

The hotel's location near the train station was the main reason I booked it. The rooms were quite large. I wished it had a coffee maker in the room but it did have a small refrigerator. Unfortunately it was easy to hear what was going on in room besides us. When their alarm went off in the morning, it sounded like it was in my room. For an overnight, it worked out very well.

6

Grasiane

Nov 24, 2025

·

Stayed 3 nights

Esperava mais de um hotel 4 estrelas. O quarto é confortável e possui camas king size, o que é um ponto positivo. Porém, na primeira noite, o sistema de aquecimento de água não estava funcionando adequadamente e o chuveiro não esquentava o suficiente. O técnico foi ao quarto imediatamente, mas não conseguiu resolver. Em seguida, nos foi oferecida a troca para um quarto com duas camas de solteiro, o que recusamos. Também nos pediram para ficar à disposição do técnico da manhã seguinte, o que não consentimos, já que tínhamos uma programação turística. Na manhã seguinte, o aquecimento voltou a funcionar normalmente e permaneceu assim durante toda a nossa estada. A televisão não é smart, então acaba tendo pouca utilidade. O isolamento acústico é muito ruim. Além disso, a pizza servida no restaurante do hotel não é boa. Não voltaria ao hotel.

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6

Dieu Minh

Nov 25, 2025

·

Stayed 4 nights

The room bathroom had sewage odor, we tried to rinse the bidet next to the toilet with hot water and close it, then the odor is gone, but came back after next day !!!! From our room, we can hear people talking in the next room, it was so noisy.

6

Antonio

Jul 6, 2025

·

Stayed 1 night

Shower without pressure. Bad WiFi. Bad cellular reception.

6

Andrei

Jun 20, 2024

·

Stayed 3 nights

The hotel is outdated definitely not a 4 star, we stayed here 3 nights it was convenient and a walking distance from Parque de Retiro also close to the main attractions of Madrid,unfortunately you can hear if someone is taking a shower or using the toilet in the nearby rooms also very noisy in the morning when the housekeepers come to clean the rooms at 7:30 am and it seems like they are renovating instead of cleaning, other than this if your not bothered by the noise is not a bad option for the price considering what else is out there

8

Scott

Oct 25, 2024

·

Stayed 5 nights

Hotel was comfortable and clean and the room was great. Staff very helpful. Only caveat is that the WiFi isn’t great, especially on the upper floors.

6

Ian

Sep 15, 2025

·

Stayed 2 nights

The hotel is walkable from Atocha Station and Metro stops, but furthe away from the centre of Madrid. The rooms are ok but basic and with little soundproofing. The front desk staff appeared to be overworked and rushed. The hotel seems to focus mainlly on catering for tour groups.

10

Leslye

Nov 8, 2025

·

Stayed 2 nights

We thought this was a very nice clean hotel. The room and bathroom were a good size. The breakfast buffet was good, not great. The maître d was not friendly at all. The only problem we had was our key cards stopped working and we had to wait in line to get new ones. Most importantly after staying in two previous hotels where the A/C barely cooled, the AC worked great!

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Service

Staff are frequently described as friendly and helpful, with efficient luggage storage and occasional early check-ins. Some guests experienced slow or curt reception and queues at busy times.

Related guest reviews

10

KELENI

Jul 26, 2023

·

Stayed 1 night

Great location and within walking distance from the Atocha Train Station. I was a late arrival checkin (1am) and the front desk was very friendly and accommodating. I would stay here again!

10

octavio

Mar 27, 2025

·

Stayed 1 night

Excelente servicio los empleados nos permitieron hacer check in anticipado lo que se agradece ya que llegamos mojados por lluvia

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10

Veaceslav

Mar 21, 2025

·

Stayed 1 night

Nice modern hotel! Very professional staff.

6

mauro

Oct 29, 2024

·

Stayed 1 night

Muy mal servicio al cliente de algunos trabajadores del lobby de la recepción. Te tratan como si no les gustara su trabajo, te hablan feo, como si les apestará los turistas. Pésimo trato.

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4

Iryna

Mar 27, 2025

·

Stayed 1 night

The reception was terrible slow, looks like doesn’t know what to do. The show wasn’t working ( we checked in at midnight), hadn’t chances to fix or to wash..

10

Nelson

Nov 7, 2025

·

Stayed 2 nights

Friendly staff, great service

10

Kyla

Sep 17, 2025

·

Stayed 2 nights

We really enjoyed our 2 night stay while in Madrid. The hotel staff were so helpful in storage our luggage before check in. The room was clean, and big enough for my son and I. Breakfast was delicious with lots of choice. Hotel is about a 15 minute walk from Atocha station, and about 5 minutes walk to the Menéndez Pelayo metro station. All in all, if we are in Madrid again, I would absolutely stay here again.

10

ANA

Mar 10, 2025

·

Stayed 1 night

La atención en recepción de 10!

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2

mauro

Oct 29, 2024

·

Stayed 3 nights

Hotel 4 estrellas que parece de 3 estrellas. Habitación normal. Muy bien ubicado. Pero la atención al cliente de la recepción muy mala, te responden de mal manera a cualquier consulta, es increíble.

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10

William K

Feb 3, 2026

·

Stayed 1 night

We had an overnight flight from the US, so we arrived long before check-in, but they gave us a room right away. It was reasonably sized, exceptionally well maintained, and the bathroom had a full-size extra-deep tub. The staff was also very helpful.

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AI-generated summary based on recent guest reviews

Location

Very convenient for Atocha Station, Retiro Park, and major museums, with easy access to metro and trains and walkable sights. Several note ongoing construction or uneven routes that make the walk less pleasant, especially with luggage.

Related guest reviews

8

Ignacio

Apr 30, 2025

·

Stayed 5 nights

Muy bien ubicado cerca de Atocha y El Retiro

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8

Ailve M.

Oct 25, 2025

·

Stayed 2 nights

Good location near Atocha but also right next to the major construction project . Check-in tedious in spite of doing it all online beforehand ! Hotel is clean , rooms fine. No bar, no real dining room, just cafeteria with pretty mediocre food ( staff very nice tho!)

8

Jose

Nov 30, 2024

·

Stayed 5 nights

Boa experiencia, hotel muito bom, pena que a cercania estava em obra: ampliacao e reforma da estaçao Atocha, que dificultava muito nossa movimentação

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6

Patricia

Oct 18, 2025

·

Stayed 1 night

The room was a good size but there were not enough plugs. Also, the main light switch is concealed by the pillows, that took me a while to figure out. There is also a lot of street construction going on which is not noted on the website and makes for a difficult walk to Atocha train station.

10

FRANCISCO

Nov 6, 2025

·

Stayed 2 nights

Great place, near to the Atocha station and the El Retiro park. Clean and friendly staff

10

Francisco

Jul 3, 2023

·

Stayed 1 night

The hotel is conveniently located near train and metro stations and is within walking distance of a number of museums and highlights of Madrid. The staff was very courteous and attentive, responding quickly to all our questions. Great stay.

8

Gene

Jun 1, 2025

·

Stayed 2 nights

10min walk to Atocha station.

6

Mitsuaki

Mar 11, 2025

·

Stayed 2 nights

アトーチャ駅から７分と記載されていたが、駅方面からは緩やかな上り坂であったことや、公共工事で歩きにくかったこともあり、余計に時間が掛かった。10分程度はかかった。大きな荷物がある場合にはちょっと難があると思う。駅の反対側にレストラン棟が多く、夕食に行くのがちょっとつらい。施設設備に関しては、特に問題はない。

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10

amanda

Nov 25, 2024

·

Stayed 1 night

This hotel is conveniently located near several points of interest, especially the Atocha train station. The hotel is on a corner which makes it easy to grab a taxi. We walked 10 minutes to Prado Museum. The room was quite comfortable for 4 people. We stayed overnight to grab the train so it was perfect!

10

Stephen

Nov 7, 2025

·

Stayed 1 night

Very convenient location within walking distance to the Atocha train station and several sightseeing landmarks. Good staff service, very clean and tidy rooms

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for variety and taste, though some find it average or poor and the breakfast room noisy. On-site dining is a simple cafeteria, and policies like no takeaway or limited early hours are noted.

Related guest reviews

6

Amir

Nov 5, 2025

·

Stayed 3 nights

Breakfast room is very noisy and anoying. Table and chairs very close to each other. Not

10

Parth

Oct 8, 2025

·

Stayed 1 night

Great value for money. Walkable from Retiro Park and very close to Atocha Metro station which is a couple of stops away from the city center. The room was clean and spacious. Loved the bathroom utilities. My only feedback is that my wife was sick as she is pregnant so we were a few minutes late for breakfast. We understand that we could not be served in the cafeteria however requested if we could takeaway some readymade breakfast items at least but were told no.

8

Enrique

Nov 9, 2023

·

Stayed 1 night

It was a very short stay, a stopover on our way to Barcelona, but breakfast was poor

6

Rosayda

Oct 11, 2025

·

Stayed 5 nights

Breakfast menu ok but not allowed take out and had to leave Ana came tell us but I told her I payed and there was no sign

8

Kengo

Oct 16, 2025

·

Stayed 3 nights

Overall, I think it's a good hotel. I would like to stay there again if I have the opportunity. + The hotel interior was clean and comfortable. + The hotel breakfast offered a wide variety of delicious options. + The hotel staff were all very kind. + There was a supermarket right near the hotel, which was convenient for buying simple groceries and daily necessities. + The heater in the bathroom for drying laundry was broken and unusable. + I couldn't tell if it was because the walls were thin or if my neighbors were just too loud, but I could hear their conversation (a couple talking) very clearly. Since I didn't know what language they were speaking, it sounded like loud noise to me, but it was so transparent that someone who spoke the same language could probably understand the content clearly. Even if it was due to thin walls, I couldn't change the room's structure anyway, so it was unavoidable, but I just wanted to share that I experienced something like that.

8

calum

Oct 13, 2023

·

Stayed 2 nights

Good hotel but beware the breakfast, it’s terrible.

10

FABIO E

Sep 24, 2025

·

Stayed 6 nights

Excelente hotel y ubicacion. Desayuno rico y variado

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6

Lou

Feb 18, 2026

·

Stayed 1 night

Check in was very slow. My room develop a severe leak in the bathroom ceiling but they were very helpful and quick to move me into a different (slightly upgraded) room which I appreciated. The bed was large and comfortable. It was well placed for Madrid Train station which was why I booked it. A short less than 10 minutes walk. I ate in the restaurant too which was pretty mediocre. Breakfast was fine, usual hotel buffet options. But the breakfast room is very noisy! If you want a calm start to your day go for breakfast elsewhere.

10

Grazyna

Nov 14, 2025

·

Stayed 2 nights

I did have very nice stay, nice clean room, wonderful staff and good choices for buffet style breakfast.

8

Zoe

Mar 16, 2025

·

Stayed 1 night

Good location and excellent breakfast!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $184	4 $271	5 $166	6 $221	7 $275
8 $118	9 $105	10 $144	11 $164	12 $166	13 $232	14 $239
15 $136	16 $164	17 $193	18 $183	19 $170	20 $241	21 $465
22 $136	23 $175	24 $211	25 $193	26 $183	27 $201	28 $212
29 $127	30 $138

Su	Mo	Tu	We	Th	Fr	Sa
		1 $135	2 $156	3 $139	4 $217	5 $465
6 $203	7 $154	8 $135	9 $136	10 $138	11 $175	12 $180
13 $117	14 $128	15 $139	16 $135	17 $134	18 $186	19 $166
20 $119	21 $139	22 $139	23 $138	24 $136	25 $157	26 $166
27 $156	28 $193	29 $163	30 $536	31 $482

Agumar Atocha

Prices for Agumar Atocha

Monthly average prices

About this property

Location

Room options

Single Room

Double Room Single Use

Standard Room

Quadruple Room

Studio Suite

Family Room (2 Adults + 2 Children)

Triple Room (Adult Extra Bed)

Standard Triple Room (Child Extra Bed)

Guest reviews of Agumar Atocha

Who stays here?

What guests think

Property Policies

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