Name: Mercure Madrid Centro
Address: Lope de Vega, 49, Literary Quarter, Madrid, Madrid (and vicinity), Community of Madrid, Spain, Madrid, Community of Madrid, Spain
Rating: 8.5

Guest reviews

8.5

Very good

Based on 992 verified reviews

Who stays here?

Business

15%

Couple

37%

Family

26%

Group

10%

Solo

9%

What guests think

AI-generated summary based on recent guest reviews

At Mercure Madrid Centro, travellers highlight a superb central location by the Prado Museum and generally clean, comfortable rooms suited to city breaks, though some aspects draw criticism depending on expectations, room placement, and the specifics of each stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Yvette

Apr 2, 2026

·

Stayed 3 nights

Nice hotel which I found really quiet at night. A good location for getting the Airport Bus and walking to the hotel. Everywhere worth seeing in central Madrid is walkable from the hotel. And what a beautiful city it is. Whilst the royal palace is the main attraction and well worth booking a tour round, the city itself is really enjoyable to wander around looking at the lovely buildings that are beautifully painted with decorative art and spend time in the many gorgeous plazas. The only downside of this location is the hill you have to walk up to reach the city centre, but if you're fit it's not a problem!

10

Marco Antônio

Feb 16, 2026

·

Stayed 2 nights

Localization, breakfast and practicity

8

Rouzbeh

Dec 26, 2025

·

Stayed 3 nights

Very good location, friendly staff, good neighborhoods, old building

10

Lucero

Nov 29, 2025

·

Stayed 4 nights

Amazing Stay – Can’t Wait to Come Back! From the moment I walked in to check in until the moment I checked out, the staff was absolutely amazing. I had tons of questions about the city and getting around, and everyone was incredibly friendly, patient, and helpful. Their recommendations made exploring so much easier! My room was spotless, and housekeeping did a fantastic job throughout my stay. The amenities were great as well — everything I needed was right there. The location couldn’t have been better. It’s right in the middle of many popular tourist spots, all within walking distance, which made sightseeing super convenient. Overall, I had a wonderful experience and will definitely be staying here again!

10

Evelyn

Nov 27, 2025

·

Stayed 5 nights

Location was fantastic for all we wanted to see and do. Our room was clean and the staff were friendly and helpful.

Lope de Vega, 49, Literary Quarter, Madrid, Madrid (and vicinity), Community of Madrid, Spain

Location

With a stay at Mercure Madrid Centro, you'll be centrally located in Madrid, just a 3-minute walk from National Prado Museum and 10 minutes by foot from Gran Via. This hotel is 0.6 mi (0.9 km) from Puerta del Sol and 0.8 mi (1.2 km) from Plaza Mayor.

Paseo del Prado(0.1 miles)

Fountain of Neptune(0.2 miles)

National Prado Museum(0.2 miles)

Thyssen-Bornemisza National Museum(0.2 miles)

Royal Botanical Garden(0.2 miles)

Plaza de Santa Ana(0.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of EUR 31.5 per night. Parking is limited, and height restrictions apply.

A buffet breakfast is available for a fee of approximately EUR 18 per person. Breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

Airport shuttle services are available, but specific pricing and arrangements should be confirmed with the property directly.

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.

The hotel is centrally located in Madrid, just a 3-minute walk from the National Prado Museum and 10 minutes by foot from Gran Via. It is also 0.6 miles from Puerta del Sol and 0.8 miles from Plaza Mayor.

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Mercure Madrid Centro

Amenities

Property description

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