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Hotel Best Osuna

$158

/ night

Avg. for September

Hotel Best Osuna - Image 1

Hotel Best Osuna - Room

Hotel Best Osuna - Room

Hotel Best Osuna - Reception

Hotel Best Osuna - Pool

Prices for Hotel Best Osuna

Select dates to see prices and availability

$158

/ night

Avg. for September

Monthly average prices

Nightly prices at Hotel Best Osuna average $105 in August, the cheapest month, and $657 in July, the most expensive, based on the last 12 months.

Average nightly price at Hotel Best Osuna by month, last 12 months (USD)
Month	Average price
January	$126
February	$114
March	$570
April	$220
May	$225
June	$280
July	$657
August	$105
September	$158
October	$430
November	$129
December	$145

Most expensive: July (~$657)

Cheapest: August (~$105)

About this property

Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a ban...

Airport shuttle
Restaurant
Room Service
High-speed Internet
Tour Desk
Bar / Lounge

Location

Luis de la Mata, 18, Palomas, Madrid, Spain

Centro Comercial Campo de las Naciones (0.5 miles)

Calle de Alcalá (0.5 miles)

IFEMA (0.8 miles)

Riyadh Air Metropolitano (1.5 miles)

Plenilunio Shopping Mall (1.9 miles)

Arturo Soria Plaza Shopping Center (2.2 miles)

More location info

Room options

8

Double Room (2 Adults and 1 Child)

Room details

2 Full Beds

Sleeps 2

280 ft²

Air Conditioning

Heating

Wi-Fi (Free)

8

Double Room Single Use

Room details

1 Full Bed

or

2 Twin Beds

237 ft²

Air Conditioning

Heating

Wi-Fi (Free)

6

Superior Room, Balcony

Room details

2 Full Beds

Sleeps 2

312 ft²

Balcony

Air Conditioning

Heating

Wi-Fi (Free)

8

Family Room, Balcony

Room details

2 Full Beds

Sleeps 2

312 ft²

Balcony

Air Conditioning

Heating

Wi-Fi (Free)

8

Double Room

Room details

2 Twin Beds

Sleeps 2

205 ft²

Air Conditioning

Heating

Wi-Fi (Free)

8

Triple Room (3 Adults)

Room details

2 Full Beds

Sleeps 3

280 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Guest reviews of Hotel Best Osuna

7.7

Good

Based on 4,037 verified reviews

Who stays here?

Business

29%

Couple

31%

Family

21%

Group

10%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

Travellers describe Hotel Best Osuna as a quiet, airport‑convenient complex with spacious bungalow‑style rooms, offering good value and a useful airport shuttle but showing its age and uneven standards across maintenance, service, and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Travellers describe Hotel Best Osuna as a quiet, airport‑convenient complex with spacious bungalow‑style rooms, offering good value and a useful airport shuttle but showing its age and uneven standards across maintenance, service, and amenities.

Breakfast frequently earns praise, while the on-site restaurant and bar receive mixed feedback for limited hours, slow service, and quality. Rooms are spacious but dated, with thin walls and variable air conditioning or heating, and several reports of maintenance issues in bathrooms and fittings. The pool and gardens are pleasant, though seasonal closures, early closing times, and some worn areas frustrate guests. Overall, expect a practical stay near the airport rather than a polished four-star experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and gardens are widely appreciated, but guests report occasional seasonal closures, early closing times, and some aging areas. The free airport shuttle is useful yet has limited hours; on-site parking is paid/limited while street parking nearby is easier.

Related guest reviews

10

Cyril

Aug 4, 2025

·

Stayed 1 night

Excellente option pour attendre son vol. Superbe piscine

Excellente option pour attendre son vol. Superbe piscine

6

JONATHAN

Aug 23, 2023

·

No early morning shuttle at time needed. Rooms are outdated.

No early morning shuttle at time needed. Rooms are outdated.

8

Jenny

May 6, 2025

·

Stayed 1 night

Perfekt med transfer till flygplatsen, fin pool som tyvärr inte var aktuell att bada i eftersom det regnade men framförallt väldigt trevlig personal. Skicket på hotellet kunde varit bättre, men med tanke på priset var det väntat. Stort plus i kanten för serviceinriktad personal!

Perfekt med transfer till flygplatsen, fin pool som tyvärr inte var aktuell att bada i eftersom det regnade men framförallt väldigt trevlig personal. Skicket på hotellet kunde varit bättre, men med tanke på priset var det väntat. Stort plus i kanten för serviceinriktad personal!

8

Sian

Jun 3, 2025

·

Stayed 1 night

Great location for airport, tube & athletico madrid (for concert). Nice places to eat nearby. Downside temperature 35 degrees plus pool not open, opened on last day. Municipal pools open May 15th in rest of madrid ridiculous! And offer airport shuttle but only between 7 & 2pm!

Great location for airport, tube & athletico madrid (for concert). Nice places to eat nearby. Downside temperature 35 degrees plus pool not open, opened on last day. Municipal pools open May 15th in rest of madrid ridiculous! And offer airport shuttle but only between 7 & 2pm!

8

Jan

Sep 17, 2025

·

Stayed 2 nights

Stor pool, legeplads til familien. God morgenmad. Ok parkering. Måske det bedste hotel vi har boet på.

Stor pool, legeplads til familien. God morgenmad. Ok parkering. Måske det bedste hotel vi har boet på.

6

Iván

Aug 18, 2024

·

Stayed 2 nights

La piscina el horario es muy reducido y con el calor que hace cerrar a las 7 es absurdo. La comida del restaurante es muy cara.

La piscina el horario es muy reducido y con el calor que hace cerrar a las 7 es absurdo. La comida del restaurante es muy cara.

10

Yury

May 31, 2024

·

Stayed 8 nights

The hotel is placed in very quiet region of Madrid. 7-8 minutes from Metro and buses stations by feet. Free shuttle to and from airport (limited hours). I very recommend this hotel!

The hotel is placed in very quiet region of Madrid. 7-8 minutes from Metro and buses stations by feet. Free shuttle to and from airport (limited hours). I very recommend this hotel!

10

laetitia

Aug 7, 2024

·

Stayed 2 nights

Petit sejour en famille parfait, propre avec jolie piscine, personnel agréables, sur place possibilités de petit dejeuner 11e, dejeunee et diner mais aussi vous pouvez au bar prendre cafe et croissant a emporté prix tres raisonnables. Glace et boisson disponible ainsi que serviette de plage sous caution. Les chambres maison au bord de la piscine tres jolie par contre il y a dautres chambres dabs les bâtiments sans vu tres jolie par ex mur mais bon. Parking aussi 12 e par jour. Je recommande + pour des familles

Petit sejour en famille parfait, propre avec jolie piscine, personnel agréables, sur place possibilités de petit dejeuner 11e, dejeunee et diner mais aussi vous pouvez au bar prendre cafe et croissant a emporté prix tres raisonnables. Glace et boisson disponible ainsi que serviette de plage sous caution. Les chambres maison au bord de la piscine tres jolie par contre il y a dautres chambres dabs les bâtiments sans vu tres jolie par ex mur mais bon. Parking aussi 12 e par jour. Je recommande + pour des familles

6

Lars

Jul 20, 2023

·

Stayed 1 night

4 stjerne, ahhh næppe. Men ok til en kort overnatning - poolen er virkelig gammel og slidt og det er et par dage siden at den er resten for alger. Vi fik den værste middag på hotellet, har næppe prøvet noget lign. Vi fik en pizza som var en fryse pizza fra det lokale supermarked og de tørreste kyllinge stykker som man kan tænke sig.

4 stjerne, ahhh næppe. Men ok til en kort overnatning - poolen er virkelig gammel og slidt og det er et par dage siden at den er resten for alger. Vi fik den værste middag på hotellet, har næppe prøvet noget lign. Vi fik en pizza som var en fryse pizza fra det lokale supermarked og de tørreste kyllinge stykker som man kan tænke sig.

6

Marta

Nov 17, 2024

·

Stayed 2 nights

Un hotel normal alejado de la gran ciudad. Fácil aparcamiento en la calle

Un hotel normal alejado de la gran ciudad. Fácil aparcamiento en la calle

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback on cleanliness is mixed: many describe rooms and common areas as clean, but several report issues such as dirty rooms, insects, unpleasant odors, or inconsistent housekeeping.

Related guest reviews

10

Federica

Dec 22, 2023

·

Stayed 3 nights

Veramente un hotel molto curato nella pulizia interna ed esterna

Veramente un hotel molto curato nella pulizia interna ed esterna

4

lasse juul

Sep 3, 2025

·

Stayed 9 nights

room wasnt clean, hair left in the bathroom on floor and shower. dirty covers on bed. internet was atrocious

room wasnt clean, hair left in the bathroom on floor and shower. dirty covers on bed. internet was atrocious

8

Vincent Arnold Johannes van den

Aug 14, 2024

·

Stayed 9 nights

Perfect verblijf! 10 dagen hier geweest en nooit iets te klagen gehad. Alles is makkelijk te bereiken op loop afstand zit een winkelcentrum, maar ook een bushalte die je naar de metro kan brengen. Enige minpuntje is dat het beddengoed niet werd vervangen in de 10 dagen dat wij er waren. Voor de rest was het een top verblijf

Perfect verblijf! 10 dagen hier geweest en nooit iets te klagen gehad. Alles is makkelijk te bereiken op loop afstand zit een winkelcentrum, maar ook een bushalte die je naar de metro kan brengen. Enige minpuntje is dat het beddengoed niet werd vervangen in de 10 dagen dat wij er waren. Voor de rest was het een top verblijf

2

RICAR

Oct 8, 2025

·

Stayed 1 night

Habitación sucia con muy mal olor, muy ruidosa y llena de moscas,…las sabanas parecen papel de lija, y Servicio de restauración correcto y personal agradable.

Habitación sucia con muy mal olor, muy ruidosa y llena de moscas,…las sabanas parecen papel de lija, y Servicio de restauración correcto y personal agradable.

2

Santos

Nov 25, 2023

·

Stayed 3 nights

Estaba sucio con una caña incómoda , un baño de los años 70, llegué muy cargado nadie me ayudó con el equipaje y como Postre tuve que matar dos cucarachas en mi habitación durante la noche El anuncio engaña no se corresponde de con la realidad las fotos son de cuando cinsyruteyinel hotel en los años 70

Estaba sucio con una caña incómoda , un baño de los años 70, llegué muy cargado nadie me ayudó con el equipaje y como Postre tuve que matar dos cucarachas en mi habitación durante la noche El anuncio engaña no se corresponde de con la realidad las fotos son de cuando cinsyruteyinel hotel en los años 70

10

Taiendy

Dec 28, 2025

·

Stayed 1 night

Excelente hotel, limpeza, café da manhã e atendimento

Excelente hotel, limpeza, café da manhã e atendimento

10

Andrés

Jun 10, 2024

·

Stayed 3 nights

El sitio está muy limpio y la habitación era grande y amplia.

El sitio está muy limpio y la habitación era grande y amplia.

8

Florencia

Aug 20, 2024

·

Stayed 1 night

Desayuno variado, con algunas cosas muy ricas. El personal que atiende durante el desayuno, muy amable. Zona de piscina agradable. Me parece mal que te obliguen a usar toallas en las hamacas y te cobren por ellas. La limpieza podría mejorarse, sobre todo en la zona de la recepción. Poca empatía de un señor que no sé si era del restaurant o el bar, con los bebés… estuvimos esperando una hora por la habitación y todo le molestaba. Camas muy cómodas. Nos habían dejado la cuna lista, la habitación es muy amplia y cómoda. Solo funcionaba mal la ducha.

Desayuno variado, con algunas cosas muy ricas. El personal que atiende durante el desayuno, muy amable. Zona de piscina agradable. Me parece mal que te obliguen a usar toallas en las hamacas y te cobren por ellas. La limpieza podría mejorarse, sobre todo en la zona de la recepción. Poca empatía de un señor que no sé si era del restaurant o el bar, con los bebés… estuvimos esperando una hora por la habitación y todo le molestaba. Camas muy cómodas. Nos habían dejado la cuna lista, la habitación es muy amplia y cómoda. Solo funcionaba mal la ducha.

4

Patty

Dec 17, 2022

·

Stayed 19,338 nights

Servicio poco amable, paredes con humedades, calefacción sin funcionar,tuvimos que pedir otra habitación, cuarto de baño sucio.

Servicio poco amable, paredes con humedades, calefacción sin funcionar,tuvimos que pedir otra habitación, cuarto de baño sucio.

8

Yohan

Apr 17, 2025

·

Stayed 4 nights

Habia hormigas

Habia hormigas

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious but many feel dated, with thin walls and variable heating or air conditioning; recurring maintenance issues involve aging bathrooms, water damage, and fixtures. Several guests also mention doors or windows not closing well, limited outlets, and long walks to some rooms.

Related guest reviews

4

RUBEN

Sep 6, 2023

·

Stayed 2 nights

Ventana de habitación que quedaba abierta, no llegaba a cerrar y quedaba entreabierta. Puerta entrada en malas condiciones, cerraba con mucha dificultad. En general, mediocre para tener 4 estrellas.

Ventana de habitación que quedaba abierta, no llegaba a cerrar y quedaba entreabierta. Puerta entrada en malas condiciones, cerraba con mucha dificultad. En general, mediocre para tener 4 estrellas.

6

Charlotte

Mar 25, 2025

·

Stayed 4 nights

Hotel needs to be updated. Water damage on barhroom door and when you shower you get water all over the bathroom, if

Hotel needs to be updated. Water damage on barhroom door and when you shower you get water all over the bathroom, if

8

Andrew

Mar 2, 2024

·

Stayed 1 night

stayed there one night for an event in the IFEMA and it was 5 mins from the arena. Nice quiet area. Rooms are quite dated but the bathrooms have been renovated recently and are nice. Staff very friendly

stayed there one night for an event in the IFEMA and it was 5 mins from the arena. Nice quiet area. Rooms are quite dated but the bathrooms have been renovated recently and are nice. Staff very friendly

6

María del mar

Jul 26, 2024

·

Stayed 1 night

Habitacion con baño muy viejo , el aire acondicionado un ruido terrible y ademas sin enfriar con madrid a 42 grados

Habitacion con baño muy viejo , el aire acondicionado un ruido terrible y ademas sin enfriar con madrid a 42 grados

4

Jaklyn

Nov 13, 2023

·

Stayed 4 nights

We liked that it had a fridge. Property listing was falsely advertising, they had a pool but it was not operational and there was no notice of it not being usable prior to our stay, it said rooms were sound proof which was very false because we heard everything from the hallway, the room next doors and outside. It also listed they offer air conditioning and that is false, we called to ask how to use it and they said it is only heat. Our room was 28° degrees everyday and night. Very far from metro station and took Ubers and taxis 5-10 minutes to arrive. Definitely signs of water damage in the building on the ceilings and noticeable on the bathroom doors as they were warped. Kind of disappointed.

We liked that it had a fridge. Property listing was falsely advertising, they had a pool but it was not operational and there was no notice of it not being usable prior to our stay, it said rooms were sound proof which was very false because we heard everything from the hallway, the room next doors and outside. It also listed they offer air conditioning and that is false, we called to ask how to use it and they said it is only heat. Our room was 28° degrees everyday and night. Very far from metro station and took Ubers and taxis 5-10 minutes to arrive. Definitely signs of water damage in the building on the ceilings and noticeable on the bathroom doors as they were warped. Kind of disappointed.

8

Chloe

Oct 19, 2025

·

Stayed 4 nights

L'hôtel est sympa, proche des transports (environ 35 minutes du centre ville). Le petit déjeuner est bien, il y a du choix. Le seul bémol, c'est que l'hôtel est mal insonorisé, nous entendions tout ce que nos voisins faisaient..

L'hôtel est sympa, proche des transports (environ 35 minutes du centre ville). Le petit déjeuner est bien, il y a du choix. Le seul bémol, c'est que l'hôtel est mal insonorisé, nous entendions tout ce que nos voisins faisaient..

2

Gustavo

Dec 17, 2024

·

Stayed 1 night

The rooms heater was not on so indoor temp was at 12 degrees! We had to sleep with our outdoor clothes until the heater could work up

The rooms heater was not on so indoor temp was at 12 degrees! We had to sleep with our outdoor clothes until the heater could work up

8

K

Apr 20, 2024

·

Stayed 1 night

The room was a good size with two double beds but was a bit plain.. There was a small fridge with three bottles of drink in it but I couldn’t see a bottle opener. The room was in a block quite a way from the reception. In between was a large pool with two storey chalets either side which I had to walk past to get to my room. It was comfortable without being luxurious but met my needs.

The room was a good size with two double beds but was a bit plain.. There was a small fridge with three bottles of drink in it but I couldn’t see a bottle opener. The room was in a block quite a way from the reception. In between was a large pool with two storey chalets either side which I had to walk past to get to my room. It was comfortable without being luxurious but met my needs.

8

Karim

Mar 21, 2024

·

Stayed 3 nights

Rooms with good size but a smell of drains in bathroom.

Rooms with good size but a smell of drains in bathroom.

10

Nerea

Oct 16, 2024

·

Stayed 1 night

Todo muy bien, el hotel es muy bonito y las habitaciones son amplias. Lo único que podrían pintar un poco las paredes

Todo muy bien, el hotel es muy bonito y las habitaciones son amplias. Lo único que podrían pintar un poco las paredes

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AI-generated summary based on recent guest reviews

Service

Many guests praise friendly, helpful staff and shuttle drivers. Others mention rude or unresponsive service and slow or understaffed dining teams, leading to inconsistent experiences.

Related guest reviews

6

Katie

Jul 15, 2024

·

Stayed 4 nights

We came for a long weekend, arrived at 11pm no place to grab a drink and bar was shut. The check in man was a bit blunt and pointed us in the direction of our room. He also turned the lights off to the bar and seating area at 10.45 no flexibility just rude. Pool was nice but could do with a scrub and a lick of paint. Rooms were clean and basic but served its purpose. But out of the way for Madrid but was handy as we went to a gig

We came for a long weekend, arrived at 11pm no place to grab a drink and bar was shut. The check in man was a bit blunt and pointed us in the direction of our room. He also turned the lights off to the bar and seating area at 10.45 no flexibility just rude. Pool was nice but could do with a scrub and a lick of paint. Rooms were clean and basic but served its purpose. But out of the way for Madrid but was handy as we went to a gig

8

Ingolf

Mar 28, 2022

·

Stayed 10 nights

Ich kenne das Hotel schon eine Weile ,die Zimmer im hinteren Gebäude sind relativ neu gemacht,die Bungalows sind abgewohnt,Möbel noch ok. Die Chefin im Frühstücksraum ist unerträglich,belehrt einen ständig wie und wo man zu sitzen hat wollte mir auch noch verbieten den letzten Kaffee mit auf die Terrasse zu nehmen . Ich habe viel Geld für Übernachtungen investiert, da ist irgendwann Schluß mit Belehrungen. Ansonsten ist die Rezeption fit und immer ansprechbar, das Zimmerpersonal ist fleißig und nett.

Ich kenne das Hotel schon eine Weile ,die Zimmer im hinteren Gebäude sind relativ neu gemacht,die Bungalows sind abgewohnt,Möbel noch ok. Die Chefin im Frühstücksraum ist unerträglich,belehrt einen ständig wie und wo man zu sitzen hat wollte mir auch noch verbieten den letzten Kaffee mit auf die Terrasse zu nehmen . Ich habe viel Geld für Übernachtungen investiert, da ist irgendwann Schluß mit Belehrungen. Ansonsten ist die Rezeption fit und immer ansprechbar, das Zimmerpersonal ist fleißig und nett.

10

Elizabeth

Aug 23, 2025

·

Stayed 8 nights

I love this hotel. I have stayed at the hotel 3 times. It is so convenient to the airport and has a free shuttle service. The staff are always so welcoming, friendly and helpful. It is set in a beautiful quite, safe residential area and has an amazing shopping centre less than 10 minutes walk. Breakfast buffet is amazing. I would highly recommend this hotel and will return in the future.

I love this hotel. I have stayed at the hotel 3 times. It is so convenient to the airport and has a free shuttle service. The staff are always so welcoming, friendly and helpful. It is set in a beautiful quite, safe residential area and has an amazing shopping centre less than 10 minutes walk. Breakfast buffet is amazing. I would highly recommend this hotel and will return in the future.

8

Augusto

Feb 5, 2022

·

Stayed 1 night

O hotel em si é bom, os quartos limpos e acolhedores. O que estragou tudo foi o serviço de restauração que é péssimo, fomos mal atendidos, a comida não presta, sem sabor nenhum e bastante cara. Não sei se por sermos estrangeiros ou não, estivemos imenso tempo à espera e fomos completamente ignorados de algumas das vezes que chamamos pelo empregado de mesa. Há mínimos e mínimos e este, foi, certamente, o pior restaurante em que comi.

O hotel em si é bom, os quartos limpos e acolhedores. O que estragou tudo foi o serviço de restauração que é péssimo, fomos mal atendidos, a comida não presta, sem sabor nenhum e bastante cara. Não sei se por sermos estrangeiros ou não, estivemos imenso tempo à espera e fomos completamente ignorados de algumas das vezes que chamamos pelo empregado de mesa. Há mínimos e mínimos e este, foi, certamente, o pior restaurante em que comi.

2

Ivan

Mar 21, 2023

·

Stayed 2 nights

The receptionist lady’s were really rude.

The receptionist lady’s were really rude.

10

Missael

Aug 19, 2024

·

Stayed 1 night

El personal fantástico

El personal fantástico

8

Michael

Oct 28, 2025

·

Stayed 1 night

Very friendly staff and convenient location to the airport. The shuttle service is really helpful as well.

Very friendly staff and convenient location to the airport. The shuttle service is really helpful as well.

2

angel Manuel

Jan 27, 2025

·

Stayed 2 nights

nos hemos ido cabizbajos cojimos este hotel por ser cadena best y nos a parecido decepcionante venir de best triton de un best indalo y meterte en ese hotel mediocre que yo le quitaria por lo menos dos estrella empezando por el camarero y acabando por los recepcionistas la simpatia no va de su lado dar unas buenas noches al llegar y ni mirarte...... creo que ya lo dice todo hay que tener senores mas tacto somos clientes como tal un respeto,habitaciones viejas y muy descuidadas puertas rotas,viejas,la ventana no se podia abrir estaba atornilladapedimo cambio de habitacion por balcon y nos valia unacon balcon el doble o mas por la que habiamos pagado.En mi opinion como turista y conocer esta cadena para mi el peor de todos los best que hemos estado.No repetiria en la vida,hostales de la zona seguro que estaban mejor.Para llegar a la habitacion tienes que cruzar toda la piscina y jardin llovia a mares y nos pusimos a pipa..... mejor no seguir.Gracias por la estancia tan buena cadena best

nos hemos ido cabizbajos cojimos este hotel por ser cadena best y nos a parecido decepcionante venir de best triton de un best indalo y meterte en ese hotel mediocre que yo le quitaria por lo menos dos estrella empezando por el camarero y acabando por los recepcionistas la simpatia no va de su lado dar unas buenas noches al llegar y ni mirarte...... creo que ya lo dice todo hay que tener senores mas tacto somos clientes como tal un respeto,habitaciones viejas y muy descuidadas puertas rotas,viejas,la ventana no se podia abrir estaba atornilladapedimo cambio de habitacion por balcon y nos valia unacon balcon el doble o mas por la que habiamos pagado.En mi opinion como turista y conocer esta cadena para mi el peor de todos los best que hemos estado.No repetiria en la vida,hostales de la zona seguro que estaban mejor.Para llegar a la habitacion tienes que cruzar toda la piscina y jardin llovia a mares y nos pusimos a pipa..... mejor no seguir.Gracias por la estancia tan buena cadena best

10

CARLOS

Dec 4, 2023

·

Stayed 1 night

El personal ha sido muy amable, descantando la amabilidad del chofer del transfer al aeropuerto.

El personal ha sido muy amable, descantando la amabilidad del chofer del transfer al aeropuerto.

8

Claude

Jan 15, 2026

·

Stayed 1 night

Bien , lo único cenamos y tardaron bastante en servir nos porque la pobre chica estaba sola para servir y había +~ 12 mesas

Bien , lo único cenamos y tardaron bastante en servir nos porque la pobre chica estaba sola para servir y había +~ 12 mesas

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AI-generated summary based on recent guest reviews

Location

Quiet residential setting convenient for the airport and IFEMA, with metro access roughly 5–15 minutes on foot. It is far from central sights, and nearby dining options can be limited depending on the immediate area.

Related guest reviews

10

zaira

Nov 3, 2024

·

Stayed 3 nights

Muy buena experiencia la verdad. Está a las afueras del centro algo que a nosotros nos interesaba porque en 20 min estabas en plena gran vía con el metro que lo tienes a 5 min andando. El hotel super gustoso y un desayuno de 10.

Muy buena experiencia la verdad. Está a las afueras del centro algo que a nosotros nos interesaba porque en 20 min estabas en plena gran vía con el metro que lo tienes a 5 min andando. El hotel super gustoso y un desayuno de 10.

8

Sian

Jun 3, 2025

·

Stayed 1 night

Great location for airport, tube & athletico madrid (for concert). Nice places to eat nearby. Downside temperature 35 degrees plus pool not open, opened on last day. Municipal pools open May 15th in rest of madrid ridiculous! And offer airport shuttle but only between 7 & 2pm!

Great location for airport, tube & athletico madrid (for concert). Nice places to eat nearby. Downside temperature 35 degrees plus pool not open, opened on last day. Municipal pools open May 15th in rest of madrid ridiculous! And offer airport shuttle but only between 7 & 2pm!

8

Raffaella

Sep 2, 2024

·

Stayed 4 nights

Good position near metro . Good breakfast. Clean rooms

Good position near metro . Good breakfast. Clean rooms

10

Yury

May 31, 2024

·

Stayed 8 nights

The hotel is placed in very quiet region of Madrid. 7-8 minutes from Metro and buses stations by feet. Free shuttle to and from airport (limited hours). I very recommend this hotel!

The hotel is placed in very quiet region of Madrid. 7-8 minutes from Metro and buses stations by feet. Free shuttle to and from airport (limited hours). I very recommend this hotel!

10

jose

Oct 3, 2023

·

Stayed 1 night

Buen hotel para estar cerca del aeropuerto, habitaciones muy comodas y buenas instalaciones, esta lejos del centro de Madrid pero hay una parada del metro a unos 7 minutos caminando.

Buen hotel para estar cerca del aeropuerto, habitaciones muy comodas y buenas instalaciones, esta lejos del centro de Madrid pero hay una parada del metro a unos 7 minutos caminando.

8

Michael

Oct 28, 2025

·

Stayed 1 night

Very friendly staff and convenient location to the airport. The shuttle service is really helpful as well.

Very friendly staff and convenient location to the airport. The shuttle service is really helpful as well.

8

Tsuyoshi

Sep 6, 2025

·

Stayed 5 nights

バラハス空港からタクシーで15分です。IFEMA Madrid で国際会議があったので宿泊しました。IFEMA Madrid まで徒歩で20分の位置にあります。閑静な住宅街にホテルがあるので静かで治安もいいです。その反面、周囲にはレストランは少ないです。また、Madrid の観光の中心地へはメトロを乗り継ぐと30〜40分くらいかかります。ホテルは平均的な設備で可もなく不可もなくです。観光ではなく、IFEMA Madrid での用事がメインの日程であればいい選択肢のホテルです。

バラハス空港からタクシーで15分です。IFEMA Madrid で国際会議があったので宿泊しました。IFEMA Madrid まで徒歩で20分の位置にあります。閑静な住宅街にホテルがあるので静かで治安もいいです。その反面、周囲にはレストランは少ないです。また、Madrid の観光の中心地へはメトロを乗り継ぐと30〜40分くらいかかります。ホテルは平均的な設備で可もなく不可もなくです。観光ではなく、IFEMA Madrid での用事がメインの日程であればいい選択肢のホテルです。

10

sandra

Jun 20, 2024

·

Stayed 1 night

Muy cerca de Ifema puedes ir y volver andando en 15 minutillos

Muy cerca de Ifema puedes ir y volver andando en 15 minutillos

10

raluca

Aug 29, 2024

·

Stayed 1 night

Hotel near airport shuttle was included, metro green line at 10 min walk that goes straight to downtown

Hotel near airport shuttle was included, metro green line at 10 min walk that goes straight to downtown

8

Andrew

Oct 30, 2024

·

Stayed 2 nights

Second time I’ve stayed here and wasn’t disappointed. I was there for an event at IFEMA and it being 0.8 miles away is perfect. Lovely quiet neighbourhood around the hotel and a 5 minute walk to an area with restaurants and a supermarket. Staff very friendly and continental breakfast is good. Rooms are nothing fancy but are comfortable and absolutely great value

Second time I’ve stayed here and wasn’t disappointed. I was there for an event at IFEMA and it being 0.8 miles away is perfect. Lovely quiet neighbourhood around the hotel and a 5 minute walk to an area with restaurants and a supermarket. Staff very friendly and continental breakfast is good. Rooms are nothing fancy but are comfortable and absolutely great value

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality and variety. Restaurant and bar experiences are inconsistent, with some finding food overpriced or poor and noting limited hours or slow service.

Related guest reviews

6

Ana Belén

Feb 19, 2024

·

Stayed 2 nights

El ajolojamiento sí viajas con vehículo propio lo puedes dejar dentro por 12 euros la recepción está lejos del edificio donde estaba la habitación por tanto para ir a recepción hacía falta atravesar todo el recinto en el desayuno no funcionaba la máquina del zumo natural y la fruta fresca cortada no tenía buen sabor

El ajolojamiento sí viajas con vehículo propio lo puedes dejar dentro por 12 euros la recepción está lejos del edificio donde estaba la habitación por tanto para ir a recepción hacía falta atravesar todo el recinto en el desayuno no funcionaba la máquina del zumo natural y la fruta fresca cortada no tenía buen sabor

6

Katie

Jul 15, 2024

·

Stayed 4 nights

We came for a long weekend, arrived at 11pm no place to grab a drink and bar was shut. The check in man was a bit blunt and pointed us in the direction of our room. He also turned the lights off to the bar and seating area at 10.45 no flexibility just rude. Pool was nice but could do with a scrub and a lick of paint. Rooms were clean and basic but served its purpose. But out of the way for Madrid but was handy as we went to a gig

We came for a long weekend, arrived at 11pm no place to grab a drink and bar was shut. The check in man was a bit blunt and pointed us in the direction of our room. He also turned the lights off to the bar and seating area at 10.45 no flexibility just rude. Pool was nice but could do with a scrub and a lick of paint. Rooms were clean and basic but served its purpose. But out of the way for Madrid but was handy as we went to a gig

10

Robert

May 28, 2024

·

Stayed 1 night

The best breakfast buffet I have ever eaten. Economical rooms were very good value.

The best breakfast buffet I have ever eaten. Economical rooms were very good value.

4

Francisco Javier

Jun 28, 2024

·

Stayed 1 night

llegamos a las 10:40 de la noche y ya no nos quisieron dar ni un sándwich para cenar.

llegamos a las 10:40 de la noche y ya no nos quisieron dar ni un sándwich para cenar.

6

Alma

Oct 16, 2024

·

Stayed 1 night

Parking on property was limited and takes some maneuvering. The restroom was nice. The room could use some sprucing up. The BEST part of this place was the breakfast. Highly recommend the breakfast here.

Parking on property was limited and takes some maneuvering. The restroom was nice. The room could use some sprucing up. The BEST part of this place was the breakfast. Highly recommend the breakfast here.

4

Noemi

Dec 13, 2022

·

Stayed 2 nights

La habitacion normal sin problema, se oia absolutamente todo lo q pasaba por alrededor, comimos alli 2 personas por 50e, y fue totalmente horrorosa, pasta a la carbonara totalmente insipida luego un entrecot en su punto, tostado por fuera y por dentro, el punto no se donde estaba y una chuleta que mas de lo mismo y la tarta ya indescriptible, la comida basura total y encima 50e verdaderamente horrorosa.

La habitacion normal sin problema, se oia absolutamente todo lo q pasaba por alrededor, comimos alli 2 personas por 50e, y fue totalmente horrorosa, pasta a la carbonara totalmente insipida luego un entrecot en su punto, tostado por fuera y por dentro, el punto no se donde estaba y una chuleta que mas de lo mismo y la tarta ya indescriptible, la comida basura total y encima 50e verdaderamente horrorosa.

2

rachid

Jan 17, 2025

·

Stayed 2 nights

One of the worst hotel experience i ever had in three continents and dozen of countries they treated me and my familly as we were on a charity program knowing that i ve paid extra money for more confort 150 dollars a night, people working there are rude and hotel is unsafe after be back to united states i found that i have lost some clothes and glasses there. the food was horrible the worst chicken i ever had in my whole life

One of the worst hotel experience i ever had in three continents and dozen of countries they treated me and my familly as we were on a charity program knowing that i ve paid extra money for more confort 150 dollars a night, people working there are rude and hotel is unsafe after be back to united states i found that i have lost some clothes and glasses there. the food was horrible the worst chicken i ever had in my whole life

8

Maria Pilar

Oct 28, 2023

·

Stayed 1 night

Hotel ubicado en zona tranquila y de fácil aparcamiento, cerca de Ifema. Buena limpieza y atención por parte de recepción y restaurante. Recomiendo el desayuno, buffet muy completo.

Hotel ubicado en zona tranquila y de fácil aparcamiento, cerca de Ifema. Buena limpieza y atención por parte de recepción y restaurante. Recomiendo el desayuno, buffet muy completo.

8

Claude

Jan 15, 2026

·

Stayed 1 night

Bien , lo único cenamos y tardaron bastante en servir nos porque la pobre chica estaba sola para servir y había +~ 12 mesas

Bien , lo único cenamos y tardaron bastante en servir nos porque la pobre chica estaba sola para servir y había +~ 12 mesas

8

Florencia

Aug 20, 2024

·

Stayed 1 night

Desayuno variado, con algunas cosas muy ricas. El personal que atiende durante el desayuno, muy amable. Zona de piscina agradable. Me parece mal que te obliguen a usar toallas en las hamacas y te cobren por ellas. La limpieza podría mejorarse, sobre todo en la zona de la recepción. Poca empatía de un señor que no sé si era del restaurant o el bar, con los bebés… estuvimos esperando una hora por la habitación y todo le molestaba. Camas muy cómodas. Nos habían dejado la cuna lista, la habitación es muy amplia y cómoda. Solo funcionaba mal la ducha.

Desayuno variado, con algunas cosas muy ricas. El personal que atiende durante el desayuno, muy amable. Zona de piscina agradable. Me parece mal que te obliguen a usar toallas en las hamacas y te cobren por ellas. La limpieza podría mejorarse, sobre todo en la zona de la recepción. Poca empatía de un señor que no sé si era del restaurant o el bar, con los bebés… estuvimos esperando una hora por la habitación y todo le molestaba. Camas muy cómodas. Nos habían dejado la cuna lista, la habitación es muy amplia y cómoda. Solo funcionaba mal la ducha.

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AI-generated summary based on recent guest reviews

8

Melanie

4 weeks ago

·

Stayed 2 nights

The Hotel is really nice ,the Rooms are really nice and you’ve got everything you need and the little fridge was full with drinks that was really nice .We had a lovely stay.Pool is nice Breakfast was good .Shops and Foodplaces only a few minutes of walking

The Hotel is really nice ,the Rooms are really nice and you’ve got everything you need and the little fridge was full with drinks that was really nice .We had a lovely stay.Pool is nice Breakfast was good .Shops and Foodplaces only a few minutes of walking

10

Vladislav

Aug 19, 2026

·

Stayed 2 nights

Excelent value for price. The hotel itself is a bit worn out but everything clean. The pools opens a bit late through (11AM ???). The aircon in our room was not the most efficient. The hotel provides free shuttle to/from the airport

Excelent value for price. The hotel itself is a bit worn out but everything clean. The pools opens a bit late through (11AM ???). The aircon in our room was not the most efficient. The hotel provides free shuttle to/from the airport

10

Nigel

Aug 14, 2026

·

Stayed 6 nights

1/2 way between airport and Madrid city centre. Cost£12 by Uber as arrived after 11pm. Free shuttle bus back. All the staff were helpful and charming. Breakfast was good lots of variety. Hotel situated in quiet residential area with shops and restaurants nearby. A/C in room worked well. Fridge just stopped working after 4 days only small problem. Really recommend and will stay again

1/2 way between airport and Madrid city centre. Cost£12 by Uber as arrived after 11pm. Free shuttle bus back. All the staff were helpful and charming. Breakfast was good lots of variety. Hotel situated in quiet residential area with shops and restaurants nearby. A/C in room worked well. Fridge just stopped working after 4 days only small problem. Really recommend and will stay again

10

Ruth

Jun 2, 2026

·

Stayed 2 nights

Great place to stay a bit far from Madrid but beautiful place

Great place to stay a bit far from Madrid but beautiful place

2

Sorcha Erin

May 25, 2026

·

Stayed 4 nights

We booked Best Osuna Feria in Madrid for my daughter and her partner because the listing showed a pool and good facilities. Unfortunately, their experience was the complete opposite of what was advertised. Upon arrival, the reception staff were not particularly friendly, and the room they were given was dark, dingy, and felt unsafe. The curtains couldn’t be opened because the room was on the first floor directly next to the entrance, meaning anyone passing by could see straight in. To make matters worse, the door did not lock properly. This was reported to reception, but the staff seemed uninterested and even laughed. They offered to pay to upgrade, but were informed that no suitable rooms for couples were available—only family rooms. We then discovered that the pool was closed and completely empty, something we were never informed of prior to arrival. There were also no facilities available at all—no sunbeds, no tables or chairs—nothing that could compensate for the lack of a usable pool. Given how unsafe and uncomfortable they felt, the only option was to move them to a different hotel at our own expense. This was extremely disappointing and has left us out of pocket, although thankfully they were still able to enjoy their time in Madrid, which is a beautiful city. Expedia, I strongly recommend reviewing this property and considering removing it from your listings. The experience provided was nowhere near what was advertised.

We booked Best Osuna Feria in Madrid for my daughter and her partner because the listing showed a pool and good facilities. Unfortunately, their experience was the complete opposite of what was advertised. Upon arrival, the reception staff were not particularly friendly, and the room they were given was dark, dingy, and felt unsafe. The curtains couldn’t be opened because the room was on the first floor directly next to the entrance, meaning anyone passing by could see straight in. To make matters worse, the door did not lock properly. This was reported to reception, but the staff seemed uninterested and even laughed. They offered to pay to upgrade, but were informed that no suitable rooms for couples were available—only family rooms. We then discovered that the pool was closed and completely empty, something we were never informed of prior to arrival. There were also no facilities available at all—no sunbeds, no tables or chairs—nothing that could compensate for the lack of a usable pool. Given how unsafe and uncomfortable they felt, the only option was to move them to a different hotel at our own expense. This was extremely disappointing and has left us out of pocket, although thankfully they were still able to enjoy their time in Madrid, which is a beautiful city. Expedia, I strongly recommend reviewing this property and considering removing it from your listings. The experience provided was nowhere near what was advertised.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Hotel Best Osuna

Is parking available at the property?

Self parking is available on-site for a fee of EUR 12 per day.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 11 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, and wheelchair-accessible facilities in public areas. Guests can also inquire about pool access features.

What is the location of the property in relation to key landmarks?

The hotel is located in Madrid's Hortaleza district, a 4-minute drive from Riyadh Air Metropolitano and 9 minutes from Bernabéu Stadium. It is approximately 6.3 miles from the National Prado Museum and 6.8 miles from El Retiro Park.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, operational from June 07 to September 15.

What are the policies for guests staying with children?

Children 1 year old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

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Instant AI responses are based on hotel information

Considering this hotel for your Madrid trip?

What do room rates usually run at Hotel Best Osuna in Madrid?

Over the next 60–90 days, room rates at Hotel Best Osuna in Madrid typically land around $93 a night for two guests, ranging from $77 to $198 across available dates.

Why is Hotel Best Osuna so affordable?

Hotel Best Osuna in Madrid undercuts most nearby options — it’s cheaper than 18 of 20 comparable hotels, whose rates typically run around $147 a night. The property’s position in the Province Of Madrid and its appeal to couples and business travellers helps explain its competitive pricing.

When can I find the lowest rates at Hotel Best Osuna?

August is the cheapest month to stay at Hotel Best Osuna in Madrid, averaging $100 a night; July is the priciest month at $720. Note that the quietest month for crowds differs from the cheapest month.

When is the least crowded time to visit Hotel Best Osuna?

Demand at Hotel Best Osuna in Madrid peaks in August and drops to its lowest point in January, so late winter sees the lightest crowds and greatest availability. Shoulder months like April and November are moderately busy.

What’s the neighborhood around Hotel Best Osuna like?

Hotel Best Osuna in Madrid sits in the Province Of Madrid close to big shopping hubs like Plenilunio Shopping Mall and Centro Comercial Campo de las Naciones, with IFEMA and Paseo de la Castellana also within easy reach. The hotel caters mainly to couples and business travellers and fits a shopping and eco-friendly stay profile.

How does the nightly price at Hotel Best Osuna in Madrid compare to recent weeks?

The current price at Hotel Best Osuna in Madrid is $162 per night for 2 guests, which is high for this hotel: about 90% above its $85 average over the last 60 days. Most nights over that period fell between $68 and $471.

Prices for upcoming dates

September 2026

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.