Is parking available at the property?

Self parking is available on-site for a fee of EUR 30 per day. Parking is limited, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7 AM to 10 AM for a fee of approximately EUR 14.95 per person.

What are the standard check-in and check-out times?

Check-in is from 1:00 PM to 11:59 PM, and check-out is by 12:00 PM. Late check-out is available for a fee of EUR 22, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Madrid, within a 5-minute drive of Gran Via and Prado Museum. It is approximately 1.9 miles from the Royal Palace of Madrid and 2.3 miles from Bernabéu Stadium.

What are the policies for guests staying with children?

One child aged 3 years or younger can stay for free when occupying the parent or guardian's room using existing bedding.

Gran Versalles Hotel in Madrid

Average nightly price at Gran Versalles by month, last 12 months (USD)
Month	Average price
January	$166
February	$177
March	$214
April	$294
May	$339
June	$279
July	$163
August	$161
September	$337
October	$321
November	$224
December	$191

What guests think

At Gran Versalles, travelers highlight the central, metro-adjacent location, generally clean, comfortable rooms, and a popular, varied breakfast, while feedback on service, room noise, and missing in‑room extras like kettles or tissues is more mixed.

Some wings require stairs to reach elevators or the breakfast room, and a few guests encountered renovation or construction noise. Room quality ranges from spacious and modern to compact or dated, with several reports of thin walls, street sounds, slamming doors, and occasionally weak or faulty air conditioning. Overall, expect a practical base with straightforward facilities for exploring Madrid.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site features are straightforward; some wings involve stairs to reach elevators or the breakfast room, and a few stays coincided with renovations. Elevators are described as small and warm in summer, and there is no gym.

Related guest reviews

8

Rodrigo

Feb 6, 2026

·

Stayed 5 nights

O quarto é bem decorado e confortável. O hotel está em reforma! Depois de uma conversa nos colocaram em uma ala que praticamente não se houve barulho. O hotel é muito bem localizado.

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6

Marko J.A.

Jul 9, 2025

·

Stayed 7 nights

The property is clean, but the elevators are very small and very hot during the summer. The cafeteria rea is very small, seems more like a 3 star than a 4 star hotel

8

jorge fernando

Aug 1, 2024

·

Stayed 4 nights

El hotel tiene dos bloques, el mas antiguo que fue el que nos asignaron no está al ismo nivel, de manera que hay que bajar escaleras desde el elevador para llegar al lobby

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6

Darrell

Nov 17, 2025

·

Stayed 3 nights

Room was clean. Staff were friendly. Hotel bar was ok. There was a lovely little local (non tourist) bar 5 minute walk from the hotel (bar Mual).

8

SALVADOR ANTONIO

Jan 24, 2024

·

Stayed 2 nights

No me gustó la habitación que me dieron la última vez, difícil de acceder con maletas

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6

Mohamed

May 28, 2024

·

Stayed 7 nights

This is really a 3.5 hotel and striving to be a 4 star hotel, location is great and one side of the hotel is renovated but the other half is not! Make sure you request the new rooms!

6

Ricardo

Jun 2, 2025

·

Stayed 3 nights

Estaba en remodelación

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8

Raquel

Feb 13, 2024

·

Stayed 2 nights

Las instalaciones de las habitaciones y el Lobby están muy bien y muy limpio todo. Donde se sirve el desayuno hace tanto calor que me entro angustia, desde luego no recomiendo coger la opción del desayuno. Tuve que reclamar que me enviasen las facturas y tuvimos un incidente con una de las personas de la empresa que se tuvo que ir antes, desde la plataforma de Hotels nos decían que podíamos cancelar sin cargo esa noche que lo dijésemos al hotel. Desde el hotel nos decían que no era posible, si no reciben por escrito desde la plataforma Hotels, al final no conseguimos que se cancelará la noche y lo que hicimos es que se quedará otro compañero de la empresa esa noche. Le intentaron cargar el consumo del minibar que ya estaba pagado por el primer ocupante, no creo que fuera mala fe, sino simplemente desorganización.

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8

Alison

Oct 11, 2023

·

Stayed 3 nights

Reception staff were helpful and friendly. If you stay at this hotel, be aware that one portion of the hotel, there are 15 marble steps that you have to haul your luggage up to get to the elevator on Floor zero. We were not aware of this and no offer of a bell hop. The other part of the hotel has elevators at reception level, so hope you can get a room on that side! Also no elevator down to the breakfast buffet so we saw people carrying strollers down and up. The room was lovely and clean. The hotel was very close to the Metro, a lovely plaza with many restaurants and shopping. The buffet had a wide variety of breakfast and lunch food. Coffee machine coffee was ok, not great. Lobby is nicely decorated, great bathroom and comfortable seating. We felt it was worth the price.

10

Diego

Mar 27, 2025

·

Stayed 7 nights

Boa localização, quarto grande e confortável, café da manhã bom mais repetitivo. Infelizmente o hotel não tem academia.

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Cleanliness

Reviews commonly describe the hotel and rooms as clean with effective housekeeping. A few guests reported issues such as dust, poorly cleaned bathrooms, or linens.

Related guest reviews

2

Isabel

Mar 3, 2023

·

Stayed 2 nights

me encontré las sabanas y colchas llenas de pelos de otra persona. Había traído un rulo de pelusas para mi abrigo, porque iba a una convención de trabajo y al ver un pelo, empecé a deshacer la cama, y estuve llenando 10 papelitos de del rulo con pelos . Baje a recepción y amablemente me ofrecieron cambiar de habitación con mi rulo en mano y una persona que me acompañaba, me encontré con la misma situación. Entiendo este establecimiento tiene un problema serio con la lavandería. Presenté una queja, para que se lo notificaran al director. Al día siguiente un empleado distinto, me comentó, que si, lo habían comentado y la respuesta había sido que ERRORES TIENE CUALQUIERA. le pregunté si consideraban un "error" tener la cama llena de pelos en DOS habitaciones( que yo viera) en un hotel de 4 estrellas y la respuesta fue SI. Que ellos tenían precisamente por limpieza una excelente reputación. Añadir a esto, que tampoco los suelos de la habitación estaban limpios, sin embargo SI el baño, menos mal. Estoy muy indignada con esta situación y mucho mas con la solución y con la soberbia que se me respondió además. No soy una persona que le guste quejarse porque SI, pero dese luego yo no volveré a este hotel.

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10

Sergio

Oct 27, 2025

·

Stayed 4 nights

Habitación limpia, tiendas cercanas, en general personal muy atento y servicial

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10

roy

Oct 18, 2025

·

Stayed 4 nights

Zeer goede locatie, modern hotel, ruime kamer, alles zeer net en proper, goed gevarieerd ontbijt

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10

Oldemar

Sep 29, 2024

·

Stayed 5 nights

La limpieza de el cuarto. La atención de el personal de la recepción . Siempre amables y muy dispuestos para cualquier ayuda . Está situado en una área muy linda cerca de todo.

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10

Margarita

Jun 26, 2025

·

Stayed 3 nights

Good location near metro stops. Clean rooms.

10

Victoria

May 29, 2025

·

Stayed 5 nights

Excelente hotel, limpieza, comodidad, espacios amplios! Buena ubicación! Me encantó

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10

anna marie

Sep 2, 2025

·

Stayed 1 night

Clean . Front desk was helpful . They had our breakfast ready to go for our early morning flight and had arranged a taxi for us

8

Veeonica

Jul 10, 2024

·

Stayed 3 nights

Una ubicación excelente. Es cómodo. Falta profundizar en la higiene, encontré mucho polvo. El desayuno más o menos y el café el más feo que probé en mi vida,es de máquina pero todas las opciones de café de la máquina el sabor es terrible , el huevo es frío y todos los días es igual . Pero se duerme bien no hay ruido al rededor solo que el sonido de la puerta es muy fuerte y no hay forma de no sentir la de los vecinos. Muy buena atención nos daban respuesta cada vez la necesitamos .

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10

Andre

Aug 22, 2024

·

Stayed 7 nights

Very clean and well presented hotel rooms slightly back from the main roads so relatively quiet at night. Convenient location within walking distance of many of the attractions of Madrid with plenty of really nice restaurants in the Plaza Santa Barbara round the corner.

2

Geraldine

Aug 26, 2025

·

Stayed 1 night

I would not recommend staying here. The staff member who checked me in was dismissive and unhelpful. When I asked about parking, he repeatedly spoke over me and gave unclear answers instead of simply addressing my question. I also asked if the key card needed to stay in the slot for the power/AC to work. He insisted it did not, but when I got to the room, it clearly did. When I requested an extra key, he told me I could get it later instead of providing it right away, which felt unnecessarily difficult. The bathroom was not properly cleaned, which was disappointing. Most concerning, I left a watch in the room and called immediately after checking out. I was told it could not be found, but I am certain I left it there. This left me with a very negative impression. Overall, my experience was frustrating and I would suggest choosing another hotel.

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Rooms

Rooms are generally comfortable, with sizes ranging from compact to spacious and decor varying between renovated and more dated areas. Recurrent comments note limited soundproofing, some street or hallway noise, occasional weak or faulty AC, and a lack of in-room kettles/coffee or facial tissues.

Related guest reviews

6

Chino

Feb 23, 2025

·

Stayed 7 nights

Great location. Noise from hallway and other rooms were very noticeable.

8

Saar

Feb 23, 2025

·

Stayed 2 nights

Very centrally located next to everything you might want in madrid Overall everything was ok,although the hotel feels a bit dated,but everything was functional The only small issue was that during the weekend there was quite a lot of noise from the street below from all kinds of drunk people and the windows werent sufficiently soundproof

6

Oxana

Oct 22, 2024

·

Stayed 3 nights

The stay was a disappointment somewhat. Upon entering, we were met with indifference from the staff. Warm greetings and smile would have been a pleasant start. The room was dated, not modern. On the wall was heavy bulky “pant presser” that fell on floor. There was no coffee or tea pot, no fridge in the room. What a disappointment, as I like to have a cup of coffee or tea in bed. Only stocked mini bar. I requested to remove all alcohol (due to religious and personal reasons) they refused. They do have bar downstairs, it was really not necessary. Small old TV. Bathroom was okay, double sinks, stand in shower. After one person had shower, hot water ran out. Personal hygiene items were available. Location was good for those who like to walk, a lot of shopping, sightseeing within walking distance. Next time we will try other place to stay.

10

Darryl

May 31, 2025

·

Stayed 2 nights

Great location. room a bit small - but hard to know if that is typical size room for Spain

8

Amelia

May 31, 2025

·

Stayed 1 night

Great location. The room was a good size. The bed was comfortable. The AC wasn’t very strong so it was warm, the AC was also loud. There wasn’t hand soap in the bathroom and the body soap came out of the dispenser in tiny amounts so you needed to keep pumping it, which isn’t really Four Star experience. I asked for a wake up call and a taxi because I had a very early flight. The taxi was arranged but I didn’t get a wake up call.

2

Ricky

Oct 16, 2025

·

Stayed 2 nights

There is no kettle inside the room and no water fountain, the hotel want you to buy their overpriced bottled water

8

Muhammad

Mar 22, 2025

·

Stayed 3 nights

Overall good stay. All the things are better except there is no electric kettle and tea/ coffee facility in the room which was abit annoying for me as this is a basic provision for any hotel. I liked that Hotel provided umbrella every time I needed to go outdoor as the weather was rainy and stormy.

4

Romeo Gonzalez

Dec 29, 2024

·

Stayed 2 nights

Everything was great, except for the AC which was not working, I reported but they didn’t fixed it.

6

Stefan

Jan 25, 2024

·

Stayed 1 night

AC not working.

8

Bharat

Nov 12, 2025

·

Stayed 3 nights

Both Rooms were clean. Despite being compact for American standards. it was well planned and utilitarian. Staff were friendly and helpful. Location is convenient and good with a small restaurant with goodbreakfast on premises and a well-known restaurant diagonally across. There's a small Convenience store open very late (around midnight).

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Service

Many guests found the staff friendly, helpful, and professional, with standout support during unexpected events. However, several reviews cite unwelcoming reception, limited check-in flexibility, and difficulties securing assistance such as taxis or extra keys.

Related guest reviews

10

JR

Jun 21, 2025

·

Stayed 3 nights

Super convenient location, super close to the metro station and was able to walk to restaurants, shopping centers, and the Gran Via. Hotel room was nice and clean as well with super friendly and accommodating staff, was able to help out with any problems or questions we had no problem. Highly recommend.

6

Federico

Mar 12, 2025

·

Stayed 1 night

El hotel está bien ubicado, cerca del metro y a un kilómetro de la gran vía. Es cómodo y el desayuno bastante bien. Lo malo del hotel es un par de señores en la recepción que el trato no es muy cordial, no te hacen sentir cómodo. Las chicas si bastante bien. Sentí como que el trato hacia los españoles es mejor que al resto de los huéspedes por parte de estos señores. Les tenía que decir buenos días a la mañana porque ni te registran. Tienen bien todo lo difícil de conseguir para ser un buen hotel (ubicación, calidad de habitación) y tienen mal lo más fácil de conseguir que es el buen trato hacia el turista. No sé si es que es un hotel más bien para personas que van por negocios y son españoles porque a esos si vi que los tratan de forma más cordial. En fin, no sé si repetiría si voy a Madrid.

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4

Polina

Aug 26, 2025

·

Stayed 6 nights

It was the worst experience I had in quite a few years, service was poor, room was ok, but didn't have any coffee/tea, room keys didn't work every other day,

10

Douglas

Apr 30, 2025

·

Stayed 3 nights

You can tell the quality of staff when they are faced with an unexpected challenge. During the blackout on April 28th, the staff went above and beyond to ensure their guests were safe and cared for. Staff kept guests informed of the situation, placed lighting in stairs and lobby, kept the restaurant open to feed guests, and escorted guests to their rooms when needed. We selected this hotel due to it’s proximity to the Rock and Roll Marathon start and finish lines and were not disappointed. Staff is highly professional and caring. Madrid is very walkable, but if you need the metro, a station is less than a 5 minute walk. Restaurant is excellent. Room was large enough for our one week stay. Cleaned daily by the very attentive maid service. Their actions during the blackout ensured a safe and quality stay.

10

Solomon

Mar 21, 2024

·

Stayed 5 nights

Great stay! Staff was very helpful and spoke English. Room was very clean, room service was top tier, and GREAT location as it’s right next to the metro and surrounding restaurants.

10

anna marie

Sep 2, 2025

·

Stayed 1 night

Clean . Front desk was helpful . They had our breakfast ready to go for our early morning flight and had arranged a taxi for us

10

Cinthya

Jan 24, 2025

·

Stayed 5 nights

Los recepcionistas muy atentos, y dispuestos a dar orientaciones a los turistas. Muchas gracias a Catalina y su compañero.

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6

Federico

Mar 12, 2025

·

Stayed 2 nights

Bien ubicado, cómodo, la atención deja que desear por los señores de recepción, parece que te hacen un favor. Las chicas de recepción si son más cordiales. Venía de un mes en Japón y el contraste con la recepción de este señor fue el día y la noche. “Llegaste muy temprano para hacer el check in” me dijo, señor llegó cuando llega el vuelo 😂. Tal vez fue mi percepción, pero con huéspedes españoles me pareció que los trataba mejor. Si quieren ser un hotel 4 estrellas le falta mucho en atención al cliente, deberían trabajar ese aspecto, porque hace que la experiencia no sea la mejor el tener que hablar en recepción como si tuvieras que ir a pedir un favor. No es un hotel barato.

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8

Gustavo

Dec 1, 2025

·

Stayed 3 nights

No pudieron conseguirme taxi en dos ocasiones que lo pedí, y acabé saliendo a buscarlo a la calle. Me gustó el servicio de dejar las maletas, aún después del check out.

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2

Geraldine

Aug 26, 2025

·

Stayed 1 night

I would not recommend staying here. The staff member who checked me in was dismissive and unhelpful. When I asked about parking, he repeatedly spoke over me and gave unclear answers instead of simply addressing my question. I also asked if the key card needed to stay in the slot for the power/AC to work. He insisted it did not, but when I got to the room, it clearly did. When I requested an extra key, he told me I could get it later instead of providing it right away, which felt unnecessarily difficult. The bathroom was not properly cleaned, which was disappointing. Most concerning, I left a watch in the room and called immediately after checking out. I was told it could not be found, but I am certain I left it there. This left me with a very negative impression. Overall, my experience was frustrating and I would suggest choosing another hotel.

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Location

Central and well connected next to Alonso Martínez Metro, walkable to Gran Vía and nearby neighborhoods, with many dining options. The area feels safe and relatively quiet for a city center.

Related guest reviews

10

DAIANE

Aug 5, 2025

·

Stayed 5 nights

Localização excelente, 2 min a pé do metrô da Praça Santa Bárbara, 15min a pé da Gran Via e próximos das principais atrações da cidade. Além disso, café da manhã completo e variado, quarto espaçoso e confortável e oferecem um kit higiene gratuito.

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10

Nelman

Apr 17, 2025

·

Stayed 6 nights

Good breakfast buffet. Great location with plenty of options to dine and shop nearby. Close to the subway station and within walking distance of the main Madrid attractions, but not in the middle of the super touristy and super busy areas of the city.

10

Dave

Sep 8, 2025

·

Stayed 6 nights

Nice room, comfortable and well maintained. Friendly, helpful and efficient staff. Close to metro. Area is safe with sufficient places to eat within walking distance.

10

Margarita

Jun 26, 2025

·

Stayed 3 nights

Good location near metro stops. Clean rooms.

8

Pablo

Sep 1, 2025

·

Stayed 2 nights

Muy bien ubicado, y con precio razonable Se puede llegar caminando o en transporte público de manera sencilla Y cerca hay muchas opciones para comer

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10

Juan Carlos

Jun 30, 2023

·

Stayed 3 nights

Great property so close to the subway (Alonso Martinez stop) and walking distance to Plaza Colón, Chueca, Malasaña...

8

Claudia

Sep 23, 2025

·

Stayed 3 nights

The best location, on a quiet street but really close to everywhere super centrally located between trendy Chueca and Posh Salamancaby foot!

10

Fernando

Nov 24, 2025

·

Stayed 2 nights

Nice hotel, super well located for connections to downtown Madrid. Good breakfast and great welcoming team. Will come back.

10

Stephen

Oct 3, 2023

·

Stayed 5 nights

Great location.

10

Mahmoud

Sep 8, 2025

·

Stayed 4 nights

Very nice hotel and close to metro and close to city centre

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Dining

Breakfast is frequently highlighted as varied and tasty, with some dietary options noted. Some guests mention a small or crowded dining room, average machine coffee, or limited selection of certain items.

Related guest reviews

10

Marcelo

Sep 23, 2024

·

Stayed 4 nights

Quarto muito bom e ótimo café da manhã

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10

Bayron

Jun 17, 2025

·

Stayed 6 nights

Una excelente opción, lujo y comodidad a un precio muy accesible. Los desayunos valen mucho la pena adquirirlos ya que te llenan y puedes caminar toda la mañana sin problema! De los mejores.

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10

Fernando

Nov 24, 2025

·

Stayed 2 nights

Nice hotel, super well located for connections to downtown Madrid. Good breakfast and great welcoming team. Will come back.

10

Paulo Failan

Jan 18, 2026

·

Stayed 7 nights

Hotel no centro dar para ir andando ou se preferir o metro fica a uma curta distância. Bom café da manhã. Equipe excelente. Boa cama.

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8

Elena

Jun 29, 2024

·

Stayed 6 nights

Breakfast needs improvement

10

Eliane

Jan 22, 2026

·

Stayed 6 nights

O café da manhã bastante variado, quarto amplo, banheiro ótimo, hotel limpo, boas instalações, localização excelente

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6

Fredrik

Mar 9, 2025

·

Stayed 3 nights

Fint rom, men veldig dårlig frokost!

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10

enrique

Oct 19, 2025

·

Stayed 9 nights

Excelente ubicación y el desayuno muy muy variado

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8

Tejpreet

Jan 2, 2023

·

Rooms are spacious Location is next to metro station. Cons - Receptionist at check inn was rude and uninterested in our questions. Breakfast sitting area is small Continent breakfast can be improved with more items

8

María Teresa

Feb 1, 2025

·

Stayed 3 nights

Situación perfecta, con boca de metro al lado. Todo muy limpio y cómodo. Por poner una pega el desayuno poca variedad de pan y de fruta.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $128	11 $135	12 $195	13 $158	14 $211
15 $143	16 $205	17 $199	18 $236	19 $238	20 $261	21 $261
22 $166	23 $393	24 $448	25 $239	26 $205	27 $259	28 $298
29 $194	30 $198

Su	Mo	Tu	We	Th	Fr	Sa
		1 $179	2 $166	3 $165	4 $211	5 $222
6 $246	7 $191	8 $114	9 $151	10 $175	11 $211	12 $206
13 $104	14 $150	15 $178	16 $179	17 $206	18 $181	19 $206
20 $124	21 $127	22 $179	23 $157	24 $182	25 $203	26 $203
27 $114	28	29 $184	30 $181	31 $507

Gran Versalles

Prices for Gran Versalles

Monthly average prices

About this property

Location

Room options

Deluxe Room

Superior Double Room

Basic Double Single Room

Guest reviews of Gran Versalles

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Gran Versalles

Considering this hotel for your Madrid trip?

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