Is parking available at the hotel?

Nearby parking is available for EUR 19 per day, located 656 feet away and open 24 hours.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 7 AM to 10:30 AM and on weekends from 7:30 AM to 11 AM for a fee of approximately EUR 24 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Madrid, within a 10-minute walk of Plaza de Callao and Puerta del Sol. It is 0.5 miles from Plaza de Cibeles and 0.8 miles from Thyssen-Bornemisza National Museum.

What are the policies for guests staying with children?

Children are allowed at the hotel, and there is no minimum age specified for staying for free.

Boutique Hotel H10 Villa de la Reina in Madrid

Average nightly price at Boutique Hotel H10 Villa de la Reina by month, last 12 months (USD)
Month	Average price
January	$202
February	$199
March	$223
April	$286
May	$299
June	$275
July	$193
August	$162
September	$294
October	$268
November	$223
December	$208

What guests think

Boutique Hotel H10 Villa de la Reina earns strong praise for its central Gran Via location, friendly staff, clean rooms, and an inviting lobby bar, while recurring notes mention compact rooms, occasional street noise, and some maintenance issues.

Many guests highlight very comfortable beds and thoughtful touches like welcome cava, with service often described as warm and proactive. Breakfast is widely praised, though a few found food quality or room-service availability limited at certain times. Expect a stylish boutique stay with compact rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests frequently praise the stylish lobby and bar, with welcome cava or VIP drinks mentioned across reviews. Beyond that, few facilities are discussed.

Related guest reviews

10

Cliff

May 21, 2024

·

Stayed 1 night

A boutique hotel that is part of the H10 chain of properties. Very centrally located on the Gran Via. Everything is walkable from this location including sites, shopping and all of the wonderful neighborhoods that make up central Madrid. A true boutique experience. Charming with lots of individuality and personality. The lobby is wonderful, comfortable, great bar, well decorated, filled with books for a literary experience. Food was very good. Staff are extremely helpful. Our room with patio was lovely. We will absolutely stay here again.

10

Amy

Nov 8, 2024

·

Stayed 1 night

Wonderful staff and service. Very accommodating. Have champagne every day at reception or breakfast. Delightful. Would be nice if they had a bellman to help with bags on the entry stairs but otherwise, completely satisfied. Very comfortable beds!

10

Shannon Van

Nov 4, 2025

·

Stayed 3 nights

Loved this hotel. Great Location. Great bar/lobby. The staff was super amazing, so helpful with recommendations and getting us reservations for tours and cabs. Our room was really nice. Very comfortable and clean.

10

Marc Jerik

Sep 22, 2025

·

Stayed 1 night

Love this place, in the heart of Madrid — and the VIP perks got me drinks from the bar! Would book again

10

Angelia

Aug 8, 2025

·

Stayed 2 nights

Amazing property from central location, friendly staff, delicious drinks at the bar, clean rooms with personal patio. WOW! Wish I could have purchased my room! Can’t see myself staying anywhere else in Madrid after this high bar set. Thank you H10!

10

Karen

Dec 12, 2024

·

Stayed 4 nights

It was a fabulous location. Staff absolutly lovely. Bar area was very quaint and very chilled out.

10

Sol

Nov 7, 2024

·

Stayed 3 nights

Front desk staff very attentive. Courtesy champagne,candies and some many goodies at the front desk area

10

karla

Jul 24, 2024

·

Stayed 1 night

The staff was great. I loved the cool eclectic decorations. Very hip. I would definitely stay there again. The rooms were quiet, clean, and pretty.

10

Stuart

May 5, 2024

·

Stayed 4 nights

Lovely hotel located right on the Gran Via, within walking distance to the shops, sights, metro and eateries. Hotel is clean, comfortable, stylish with really welcoming and helpful staff. Would stay again no question.

8

Christy

Sep 26, 2025

·

Stayed 1 night

Staff was friendly. The location was perfect. The VIP drink was enjoyed at their beautiful bar. I would recommend this hotel.

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Cleanliness

Cleanliness is a strong point, with many calling rooms spotless and well maintained. A minority report upkeep issues such as worn or faulty bathroom fixtures, occasional HVAC problems, or small repair needs.

Related guest reviews

6

Rita

May 5, 2025

·

Stayed 3 nights

This property was okay, but does not meet the criteria of a 4-star. It is 3.5 star, at best. The rooms were too small and really needed refurbishing. The bathrooms need chalking repair, the fixtures are dated, and the makeup mirror should be lighted. There was no real "attentiveness" to guests and no real room service. We asked for extra towels that arrived the day later. If you ask for ice, you get a glass rather than a bucket. Breakfast was okay but nothing special. Scrambled eggs were spongy and over-easy eggs were cold. Pancakes were cold and we didn't know what to do with them. Churros would have been better heated. Coffee machines were sometimes not working (needed to be emptied). Overall, fine... but certainly not 4-star quality. Finally, we stayed on floor 1 and it was vrry noisy all night long and woke is up many times. We realize this is a "boutique" hotel, but still does not rate 4 stars. So, perhaps a bit overpriced for what it really is.

10

Carolina

Dec 3, 2025

·

Stayed 3 nights

Clean and staff was great

10

Nancy

Dec 23, 2023

·

Stayed 2 nights

The service and staff were amazing. Comfy and huge bed. The bathtub of the specific room we were had a small crack that could use some fixing. Other than that, everything was great!

10

Henry

Oct 25, 2025

·

Stayed 1 night

Friendly and courteous staff. Clean hotel and great location.

8

Tonley

Jan 3, 2023

·

Stayed 19,352 nights

Beddings and shiwer are very good. Staffs excellent....Hvac is terribly noisy and smelly which can't be tolerated.

10

Stuart

May 5, 2024

·

Stayed 4 nights

Lovely hotel located right on the Gran Via, within walking distance to the shops, sights, metro and eateries. Hotel is clean, comfortable, stylish with really welcoming and helpful staff. Would stay again no question.

6

Elliot

Mar 21, 2025

·

Stayed 3 nights

Location is ideal, smack dab in the middle of Gran Via, Chueca to the north, museums to your south. Lobby of hotel is charming and cozy. Our junior suite, however, was choppy, with the bathroom stuck between the small sitting area and small bedroom with about 18" around the bed. As a resulr both spaces belt tight. Furniture and appointments modern and attractive but nothing is as elegant as the lobby pics, just so you know. Our shower door was hanging loose off its hinge so would not close. We reported this on first day. Never fixed in three. Breakfast buffet was plentiful and hearty, but not fancy or particularly attractive. The automated espresso machines make terrible espesso drinks. For sweet lovers, there are churros and a liquid chocolate machine. I would have preferred an omelette, but i get the appeal for families.

6

Martha

May 5, 2025

·

Stayed 3 nights

This was absolutely not a four star property as advertised. The staff for the most either spoke no English or very limited English. The property needed serious renovations. My headboard to my bed had obvious stains and the bath needed a total renovation. The shower door did not close and the fixtures and caulking were terrible. Not a four star hotel.

10

Aymara

May 4, 2024

·

Stayed 2 nights

Beautiful boutique hotel. Room was clean and beds were very comfortable. Excellent service as well.

10

Ian

Jan 31, 2026

·

Stayed 2 nights

Room and bathroom spotless - good choice of pillows. Reception staff very friendly and helpful

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Rooms

Rooms are comfortable, but many are compact; beds and pillow choices earn praise. Street-facing rooms can be noisy, while interior rooms are quieter and some suites offer terraces or jacuzzis.

Related guest reviews

10

Jordan

Jan 7, 2026

·

Stayed 5 nights

The room was small but clean. The bed was comfortable and the staff is very nice.

8

Julie

Apr 20, 2025

·

Stayed 2 nights

Great location on the Grand Via. Walking distance to major sights. Lobby bar was very nice. Rooms were a bit dated but quiet.

8

Grace

Nov 25, 2025

·

Stayed 3 nights

Super clean, attentive staff, especially Sandra at reception. The room is on the smaller side but to be expected to a degree, in a renovated, historic building in any capital city. The location is second to none, plenty of shopping and restaurants on the doorstep.

6

MARIA

Oct 3, 2023

·

Stayed 1 night

Excellent location but the room too small

8

Daniela

Aug 25, 2023

·

Stayed 1 night

Hotel nel complesso molto carino, le camere chic ma con un letto molto piccolo una piazza e mezzo per due persone

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8

MARK

Dec 27, 2025

·

Stayed 4 nights

Room was nice and clean. Nice hotel. Our room was very noisy. Drunk people screaming outside all night, so we got moved to another room. Staff were very good. Breakfast was very good.

6

Giovanni

Mar 16, 2025

·

Stayed 1 night

Nice but windowless room. Working in constant lamp light even during the day wasn’t nice

10

Purva

May 31, 2024

·

Stayed 3 nights

Beautiful hotel. Great location. Amazing staff. VERY VERY COMFORTABLE bed and impressed by choice of pillows to suit your needs. Highly recommend it.

10

Amanda

Jan 15, 2025

·

Stayed 2 nights

My new husband and I celebrated our honeymoon in Madrid and we loved our stay with H10 Villa de la Reina Boutique Hotel. We had the suite with a jacuzzi and we felt so pampered! The extra little touches such as robes & slippers, hair straightener and even two little toiletry bags made this an unforgettable experience. We had the most delicious room service and the bar downstairs has such friendly bartenders who were knowledgeable and accommodating. We loved our stay and already planning our next visit!

10

Miguel

Aug 31, 2025

·

Stayed 3 nights

A great position in a key street in Madrid. Lovely foyer and bar area on the ground floor. Rooms were a good size as well as the bathroom. Everything was clean. We had an inside room so no view of the city, but that may have helped in keeping it quiet at night. Very nice hotel, which we would come back to if ever in Madrid again.

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Service

Service is consistently described as friendly, welcoming, and helpful, with staff assisting with recommendations, early check-in, and thoughtful touches. A few guests mentioned miscommunication or difficulty changing rooms.

Related guest reviews

10

David

Aug 5, 2024

·

Stayed 2 nights

Fantastic welcoming with a beautiful cava glass, great professionalism of all the stuff I crossed paths with and awesome relationship between price and value.

10

Jennifer

Oct 25, 2025

·

Stayed 4 nights

We really love our stay at this hotel, the staff was incredible welcoming and helpful. I would love to stay here again!

10

Edward

Apr 27, 2025

·

Stayed 3 nights

Wonderful hotel, close to everything. Staff was excellent

10

Shannon Van

Nov 4, 2025

·

Stayed 3 nights

Loved this hotel. Great Location. Great bar/lobby. The staff was super amazing, so helpful with recommendations and getting us reservations for tours and cabs. Our room was really nice. Very comfortable and clean.

6

Manon

Sep 20, 2022

·

Stayed 9 nights

Le moins bel hôtel des H10 que nous avons fait. Nous avons demandé au jours UN de changer de chambre et cela était impossible. C’était comme parler à un mur. Nous avions une réservation de neuf nuits. Je voulais canceller. Nous sommes vraiment déçu de notre séjour.

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10

Leslie

Jul 3, 2024

·

Stayed 2 nights

Such nice staff! Helpful and accommodating. The lobby area is comfortable and inviting for drinks and food. Great after a long travel day.

10

Megan

Mar 15, 2025

·

Stayed 1 night

This hotel was great for our stay in Madrid. The staff was great- they showed us what to do to make the most of our stay. The room was clean and the bed was comfortable.

10

Kathy

Mar 20, 2024

·

Stayed 1 night

This was my second time staying at this hotel during my 2 week trip. I have nothing but good things to say about it. The staff are very helpful and considerate. The rooms for solo travelers are great with all nice little extras. I became a member of the H10 hotels and this meant I received a little gift - a complimentary drink in the bar and a lovely little box of chocolates. I had to fly home the next morning and had no time for breakfast so I appreciated the free coffee and mini croissants in the lobby. It's just what I needed! I would definitely stay here again!

10

robert

Aug 8, 2024

·

Stayed 1 night

We arrived at the property early. The entire staff greeted us like royalty. They were super friendly and quick to check us into our room. I must say my favorite of the staff were Mara and Francisco who were both extremely nice and helpful.

2

Henry

Feb 21, 2025

·

Stayed 2 nights

I paid 142 euros a night last Aug, booked what looked like the same room for 158 a night and gir a broom closet. Could not even move around the bed. Front desk was dismissive. Not staying again

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Location

Exceptionally central on Gran Via with easy access to metro, restaurants, shopping, and major sights; many guests walked everywhere. Some note street noise in front-facing rooms.

Related guest reviews

10

MELINDA

Jul 16, 2025

·

Stayed 1 night

Excellent location to get around Madrid.

10

Michael

Feb 26, 2025

·

Stayed 3 nights

Great location on Gran Via in Madrid. Would highly recommend if you want a centrally located hotel that's not directly on a crazy busy square. Gran Via is busy, but once you get into the lobby / into hotel, it's quiet and a peaceful oasis. Room was great, would stay again.

8

Julie

Apr 20, 2025

·

Stayed 2 nights

Great location on the Grand Via. Walking distance to major sights. Lobby bar was very nice. Rooms were a bit dated but quiet.

8

Grace

Nov 25, 2025

·

Stayed 3 nights

Super clean, attentive staff, especially Sandra at reception. The room is on the smaller side but to be expected to a degree, in a renovated, historic building in any capital city. The location is second to none, plenty of shopping and restaurants on the doorstep.

10

John

May 18, 2025

·

Stayed 6 nights

Excellent location. Close to Prado & Palacio Real. Plenty of good restaurants right down the street. Lots of shopping and the buildings on the Gran Via are beautiful. Great breakfast and the hotel service is exceptional. They will help you with anything to make your stay a good one.

8

Angel

Sep 4, 2025

·

Stayed 2 nights

Located 15 minutes walk to the Palacio Real

10

Michelle

Apr 23, 2025

·

Stayed 3 nights

The hotel was great! Staff was very friendly and helpful. If you are on the front of the building, it’s a little loud, bur

10

Jina

Nov 27, 2025

·

Stayed 1 night

Close to center

10

Elyvette Fuentes

Nov 25, 2025

·

Stayed 2 nights

Hotel muy bien ubicado en el corazón de Madrid. Todo excelente.

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8

Yasuyuki

Aug 15, 2024

·

Stayed 2 nights

メトロの駅に近く、買い物も便利。

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Dining

Breakfast is widely praised for quality and variety, and the bar experience is enjoyed. A few guests found breakfast or coffee inconsistent or pricey, and noted limited room-service hours between meals.

Related guest reviews

10

Molly

Oct 29, 2023

·

Stayed 2 nights

The hotel kitchen is only open at meal times, and this means 8PM for dinner. We arrived hungry in mid afternoon and there is no room service or snacks available when the kitchen is closed. It was pouring rain and windy, making finding a restaurant difficult so this is not ideal for travelers.

10

Thomas

Nov 14, 2024

·

Stayed 1 night

Great hotel in central Madrid on the Gran Via. Very attentive service, unique decor on each floor, great lobby bar. Overall very welcoming atmosphere and friendly staff.

10

Monica

Aug 7, 2023

·

Stayed 3 nights

H10 was a beautiful stay. Our room had a balcony facing the city. The location was perfect, in the central of the city. It was walking distance to many excursions as well. The hotel bar was beautiful and quaint. Breakfast was yummy!

10

John

May 18, 2025

·

Stayed 6 nights

Excellent location. Close to Prado & Palacio Real. Plenty of good restaurants right down the street. Lots of shopping and the buildings on the Gran Via are beautiful. Great breakfast and the hotel service is exceptional. They will help you with anything to make your stay a good one.

6

Rita

May 5, 2025

·

Stayed 3 nights

This property was okay, but does not meet the criteria of a 4-star. It is 3.5 star, at best. The rooms were too small and really needed refurbishing. The bathrooms need chalking repair, the fixtures are dated, and the makeup mirror should be lighted. There was no real "attentiveness" to guests and no real room service. We asked for extra towels that arrived the day later. If you ask for ice, you get a glass rather than a bucket. Breakfast was okay but nothing special. Scrambled eggs were spongy and over-easy eggs were cold. Pancakes were cold and we didn't know what to do with them. Churros would have been better heated. Coffee machines were sometimes not working (needed to be emptied). Overall, fine... but certainly not 4-star quality. Finally, we stayed on floor 1 and it was vrry noisy all night long and woke is up many times. We realize this is a "boutique" hotel, but still does not rate 4 stars. So, perhaps a bit overpriced for what it really is.

10

Richard

Oct 11, 2023

·

Stayed 3 nights

Nice hotel with lovely bar/lounge area. Room was good but with a double bed (Canadian double) it was still a little tight for 2 people. We had a drink in the lounge but were not able to charge it to our room. This was first in our 1 month of travel. Breakfast was very good with a good selection but it was also expensive. We opted to have breakfast at the hotel our last day for convenience before we caught our train to San Sebastian . Close to lots of restaurants, bars, shopping and within walking distance to Royal Palace, Prado Museum etc. Even though it was on a busy street the rooms were quite sound proof. We would recommend this hotel.

8

José María

Jan 5, 2026

·

Stayed 2 nights

El personal y la cafeteria muy bien.

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8

MARK

Dec 27, 2025

·

Stayed 4 nights

Room was nice and clean. Nice hotel. Our room was very noisy. Drunk people screaming outside all night, so we got moved to another room. Staff were very good. Breakfast was very good.

10

Michele

Sep 5, 2024

·

Stayed 4 nights

Loved every bit. Wonderful staff. Comfortable room. Free champagne served every afternoon. Breakfast had wide variety. Nice bar area. Walking distance for tapas bars, shops, ATMs. Highly recommend

10

erik

Aug 11, 2024

·

Stayed 2 nights

Nos gusto mucho hotel, viajamos 2adultos y un niño. Personal muy amable, muy limpio hotel, con excelente ubicacion. Desayuno tipo bufet, muy rico y completo.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $441
8 $276	9 $231	10 $226	11 $209	12 $286	13 $337	14 $318
15 $178	16 $243	17	18	19 $236	20 $296	21
22 $165	23 $248	24	25	26 $252	27	28 $287
29 $169	30 $145

Su	Mo	Tu	We	Th	Fr	Sa
		1 $183	2 $188	3 $175	4 $245	5
6 $283	7 $205	8 $150	9 $169	10	11 $249	12 $233
13 $157	14 $165	15 $189	16 $165	17 $162	18 $235	19 $238
20 $196	21 $164	22 $166	23 $165	24 $188	25 $224	26
27 $263	28 $262	29 $277	30 $291	31

Boutique Hotel H10 Villa de la Reina

Prices for Boutique Hotel H10 Villa de la Reina

Monthly average prices

About this property

Location

Room options

Deluxe Room, Terrace, City View

Classic Double Or Twin Room, City View (Gran Via )

Suite, Terrace (Jacuzzi)

Classic Triple Room (With Sofa Bed)

Junior Suite, Terrace

Classic Double Or Twin Room

Grand Deluxe Reina

Grand Double Or Twin Room (Deluxe)

Essential

Guest reviews of Boutique Hotel H10 Villa de la Reina

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Boutique Hotel H10 Villa de la Reina

Considering this hotel for your Madrid trip?

Prices for upcoming dates

Business details