Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 23.10 per day.

What type of breakfast is offered and what are the serving hours?

Continental breakfast is served on weekdays from 7:30 AM to 10:30 AM for a fee of approximately EUR 9 for adults and children.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 5:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed with the hotel prior to arrival.

Where is the hotel located in relation to key landmarks?

The hotel is located in Madrid's Moncloa - Arguelles area, within a 15-minute walk of Gran Via and Plaza de España - Princesa. It is approximately 1.8 km from Plaza Mayor and 2.6 km from Puerta del Sol.

Are children allowed to stay at the hotel?

Children are welcome at the hotel, and kids can stay for free up to a certain age, which should be confirmed with the hotel.

Hotel Indigo Madrid - Princesa

Average nightly price at Hotel Indigo Madrid - Princesa by IHG by month, last 12 months (USD)
Month	Average price
January	$169
February	$173
March	$200
April	$213
May	$211
June	$213
July	$148
August	$110
September	$253
October	$228
November	$212
December	$164

What guests think

Across the reviews, Hotel Indigo Madrid - Princesa by IHG is praised for its central, metro-side location and welcoming staff, with many noting comfortable, modern rooms and generally good breakfast and on‑site restaurant/bar options.

Some guests experienced small or cramped rooms (especially for three), noise from wooden floors, hallways or HVAC, and occasional poor lighting or interior views. Cleanliness is often rated highly, but there are recurring housekeeping lapses such as missed cleanings, unchanged linens or towels, and a few reports of bathroom issues. The lively area can bring a bit of street noise and parking or brief drop‑offs are difficult; service is mostly attentive with a few check‑in or restaurant service complaints. Overall, expect a convenient, no-fuss city base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the on-site restaurant and bar, but parking or brief drop-off space is limited and can be tricky.

Related guest reviews

8

Elizabeth

May 9, 2023

·

Stayed 1 night

Our room here was such a welcome respite after 24+ hours of no sleep/travel time. Beds were comfortable and shower worked well. Outlets had USB ports (the only place we saw this in Spain). We were able to walk to all of the major sites from here, but we’re far enough away that it was quiet at night. The bar downstairs was also an easy spot to grab a wine.

10

Jose N. Molina

Dec 18, 2023

·

Stayed 6 nights

Este hotel es espectacular. Muy limpio, cómodo y acogedor. Localizado en una zona muy bella de Madrid, cerca de tiendas, restaurantes y todo lo que hace falta para sentirse a gusto. Los empleados son demasiado amables y profesionales. El hotel cuenta con una barra en el primer piso y restaurante ( donde la comida es deliciosa). Lo recomiendo a cualquier persona que desee conocer a Madrid, explorar su belleza y sentirse en total comodidad.

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8

MARIA TERESA

Oct 14, 2023

·

Stayed 3 nights

Nuestra estancia fue buena, cuenta con toda la implementación necesaria para un viaje. Cuenta con un buen Restaurant y buena atención en él. En la recepción siento que falta personal. Cuenta con tabla y plancha, secador de pelo y frito bar.

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8

Julia

Feb 28, 2023

·

Stayed 3 nights

Bien situado y decoración agradable. Es difícil aparcar unos minutos para hacer el check in, no hay sitio para hacerlo.

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8

Michael

Nov 21, 2023

·

Stayed 1 night

Good location in Madrid. Room was clean and the new bar restaurant was good.

10

Marino

Jan 17, 2023

·

Stayed 19,373 nights

Del hotel en sí diria que todo perfecto, además tiene una cafetera con café y té en la habitación y eso nos gustó mucho. La pega es el aparcamiento ya que hay que dejar el coche en parkings públicos en la calle, y cargar con la maleta. La zona nos ha gustado y seguro repetiremos.

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10

Rafael

Oct 9, 2025

·

Stayed 5 nights

Había Tiendas cercas. El Hotel tiene se restaurante que funciona perfecto, por que por la zona no hay muchos.

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10

Michaela

Dec 15, 2023

·

Stayed 1 night

Hotel in a great location, walkable distance to all major attractions. The room was comfortable and functional. We had breakfast included but I didn't feel it was worth it

8

Gert Jan Arij

Dec 5, 2022

·

Stayed 19,330 nights

Prima hotel: schoon, lekker ontbijt, beetje kleine kamers, leik restaurant/bar en met metro en warenhuis voor de deur.

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10

Dean

Feb 10, 2024

·

Stayed 7 nights

The location of the Hotel Indigo Madrid-Princesa is ideal. It is located next to the Arguelles Metro stop across the street from El Corte Ingles. This is a safe but lively mixed residential and retail area. It was formerly called the Hotel Tirol. The staff off the hotel is very attentive and polite. We were very pleased with the breakfast and dinner that was included in our package. There is a lot going on at the hotel restaurant--there seem to be many locals eating there. We will stay at this Hotel again on our next trip to Madrid.

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Cleanliness

Many reviews praise overall cleanliness, but several report housekeeping lapses such as missed cleanings, unchanged linens or towels, and in a few cases bathroom cleanliness problems.

Related guest reviews

8

Joaquin

Feb 4, 2023

·

Stayed 1 night

El trato fue estupendo y la habitacion limpia.

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8

Oliver

Nov 10, 2025

·

Stayed 4 nights

Personal, Zimmer, Sauberkeit alles bestens!

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10

RUBEN DARIO BAEZ

Oct 1, 2024

·

Stayed 9 nights

Me encantó el hotel, muy cómodo, limpio y completo en sus servicios; la habitación con muchos detalles de comodidad y seguridad. Relación precio/calidad: 10. Excelente experiencia, volvería con mucho gusto.

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6

JOSE EDUARDO

Feb 12, 2023

·

Lo bueno del Hotel es su excelente ubicación, cerca del metro y muy cerca de plaza España y la gran vía. Lo regular es su desayuno tiene buen sabor, pero tiene poca variedad y cada día es lo mismo, si planean quedarse varios días en el hotel NO paguen la opción que incluya el desayuno, ya que si lo hacen desayunarán lo MISMO todos los días Y por último lo peor la limpieza es muy mala, 1 día de mi estancia NO realizaron limpieza y eso que no estuve en la habitación en todo el día, otro día no se llevaron las toallas sucias, al tercer día ya tenía una montaña de toallas sucias que no se llevaban. Las cobijas no las cambian. En resumen si planean reservar en este hotel su mejor ganancia es por la ubicación, pero no recomiendo que lo pidan con plan de alimentos y exijan la limpieza de su habitación como debe de ser

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10

Rodrigo

Jan 3, 2026

·

Stayed 5 nights

O quarto estava impecável. A equipe foi atenciosa. Café da manhã de qualidade. Localização muito boa.

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8

Cecilia

Oct 15, 2024

·

La ubicación del hotel es excelente. Arriba de la estación de metro Argüelles, calle Princesa llena de tiendas, restaurantes y a la vez un área residencial. El hotel cómodo, muy limpio.

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10

Marisol

Nov 8, 2025

·

Stayed 3 nights

Clean room, great staff service. Convenient location.

2

Amy

May 3, 2024

·

Stayed 1 night

The room itself was clean as were some parts of the bathroom, but the shower stall and behind the toilet were dirty. The toilet area was the absolute worst! It had the smell of sewer which was absolutely disgusting. When I looked at the floor behind the toilet, there was a space next to a pipe which had some paper stuck in it, yet it didn’t cover up the space completely. On the floor itself, under this pipe, there was a black mess which looked to be mold. My thought is that sewer water leaks out of the side on this pipe and collects on the floor, therefore the awful smell and mold growing. Totally unacceptable and truly awful! Bad experience.

8

Marbel Jenniffer

Jan 1, 2023

·

Stayed 4 nights

Me gusto lo comoda y grande que era la habitación. La amabilidad de los empleados. La limpieza podria ser mejorable

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8

VERONICA

Nov 26, 2025

·

Stayed 7 nights

NO CAMBIARON LAS SABANAS DE UNA CAMA A PESAR DE QUE ESTABAN MANCHADAS DE MAQUILLAJE, Y EL PRIMER DIA NO LIMPIARON LA HABITACION . PERO EL RESTO TODO OK

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Rooms

Rooms are modern and comfortable, with some spacious options and features like balconies; drawbacks include occasional small or cramped layouts, noise from floors or hallways, poor lighting, and some interior or limited views.

Related guest reviews

10

Kimberley

Apr 21, 2025

·

Stayed 1 night

We choose this property because it was close to the dorm where our son is studying. Room was nice, bed comfortable and staff at hotel were helpful and kind. Near train stop and if you are a walker, easy to get to more Madrid sites.

10

Sezgin

May 24, 2024

·

Stayed 1 night

Odam oldukça geniş ve konforluydu. Modern mobilyalar ve zarif detaylarla dekore edilmiş oda, sanki evimdeymişim gibi rahat hissetmemi sağladı. Yatak çok rahattı ve banyoda ihtiyaç duyduğum her şey vardı. Özellikle şehir manzaralı geniş pencereler, odanın atmosferine ayrı bir güzellik katıyordu.

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10

ZYZLILI

Dec 27, 2025

·

Stayed 2 nights

La habitación increíble

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8

Gary

Oct 15, 2025

·

Stayed 3 nights

Wooden floors create a huge amount of noise from other rooms. Chairs moving, footsteps, banging around, doors creaking and slamming. Carpets create a calmer less noisy, more comfortable atmosphere. I must also have had the water pipes coming down past my room as I got the whoosh of water coming down from above when someone presumably uses the shower or toilet. I asked to move rooms as a result and this was actioned for me without hesitation. Nice hotel overall and the room I had in the end was quiet and relaxing but it could have not been relaxing stay if I’d have stayed in my original room with all the noise.

6

Ivanna

Nov 17, 2023

·

Stayed 1 night

Nice hotel and great location. Mattress for Bed and sofa bed are not confortable 0% soft.

6

Maria LUISA

Apr 11, 2022

·

Stayed 2 nights

La estancia y personal correcta. Lo mas negativo, es la ventana de la habitación, tenia vistas a la escalera de salida emergencia. Que sea interior esta bien, pero no tan pegada a la escalera

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8

ChiaYing

Feb 16, 2024

·

Stayed 3 nights

房間很小，舒適度OK

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8

Lynne

Sep 30, 2025

·

Stayed 4 nights

Nice rooms although lighting was poor. Close to metro

10

Richard

Jan 8, 2025

·

Stayed 1 night

Beautiful room with balcony!

8

Silvia

Apr 5, 2023

·

Stayed 3 nights

Fuí en viaje familiar, eramos 3, nos pusieron en una habitación super justa, hacia mucho calor, no podiamos controlar la calefacción. los espacios para mi gusto son escasos, sobretodo en armarios. La Habitación super incómoda las camas estaban ocupando toda la habitación, si prácticamente poder desplazarte. Para dos personas ok, para 3 me deberian de haber asignado una más grande.

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Service

Staff are widely described as friendly, helpful and accommodating; however, a few guests experienced rude or disorganized check-in and uneven restaurant service.

Related guest reviews

10

Luddimila

Nov 6, 2023

·

Stayed 2 nights

Check in and check out was very fast. Friendly staff. And the complimentary water was a plus for me. Thank you for making out stay so pleasant

10

Tracy

Sep 21, 2025

·

Stayed 1 night

Our stay was our final day and evening in Madrid prior to departing. Very kind, helpful staff.

10

Lissa

Jan 11, 2026

·

Stayed 11 nights

Great location and helpful staff all the time.

10

Adrian

Jan 21, 2023

·

Stayed 19,370 nights

Location was excellent, staff was very accommodating. We were so pleased that our room was ready in the morning of our arrival.

10

Julián

Feb 12, 2026

·

Stayed 2 nights

greta staff, super friendly, Good food!

10

Hogan

Jan 18, 2026

·

Stayed 1 night

Great location, good breakfast, very friendly staff.

4

Maria

Jul 27, 2024

·

Stayed 3 nights

We showed up at the Hotel at 11:00 AM and asked at reception if our room could be possibly ready. A nice young lady staff checked on the computer, called someone, and told me to come back at 12:30 PM when our room was going to be ready. We came back at 12:40 PM. The same lady was not there, but a male staff, whom very rudely said that it was not possible for us to use the room early, that his colleague should have not promised that, and that he didn’t know when the room was going to be ready. We sat at the reception; my son and husband passed out at the chairs from jet lag. While we waited, the lady that promised the room to us, showed up. I overheard her explaining to her colleague things like: we were staying 3 nights, that we prepaid for our room, that there were rooms ready. But he told her we needed to wait. She came to us, apologized, and promised another 30-40 minutes wait. After an hour passed, the female staff left the hotel for the day. I went to ask how close we were to be able to use the room and he responded that he did not know. At some point we got our room but this guy ruined our first day in Madrid with his not welcoming and not willing to help attitude. If since the beginning, we would have been told “no” to an early checking, it would have been better than what he did, and probably just for asserting his power. I would not recommend this hotel to anybody and we would not go back to this hotel in the future.

10

Marissa

May 22, 2025

·

Stayed 2 nights

Staff was great, enjoyed our stay here!

10

Marisol

Nov 8, 2025

·

Stayed 3 nights

Clean room, great staff service. Convenient location.

8

Roberto

Oct 14, 2023

·

Stayed 2 nights

Todo en orden con la estancia si no fuera por el check-in, donde tanto la atención como la organización interna son mejorables. Eso de cargar la tarjeta antes de la llegada del cliente cuando el pago es en el alojamiento es discutible.

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Location

Excellent, central location by Argüelles Metro, close to shops, restaurants and major sights; some note the busy area can mean morning noise and parking/drop-off is not easy.

Related guest reviews

10

Diego Alberto

Jul 1, 2025

·

Stayed 1 night

Me ayudaron con check in antes y fue genial el servicio. Ubicación perfecta a una cuadra del metro Argüelles

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10

Kimberley

Apr 21, 2025

·

Stayed 1 night

We choose this property because it was close to the dorm where our son is studying. Room was nice, bed comfortable and staff at hotel were helpful and kind. Near train stop and if you are a walker, easy to get to more Madrid sites.

8

Jeffrey

Mar 22, 2025

·

Stayed 5 nights

Hotel is central to a lot of restaurants, shopping attractions. That being said its also a busy area that can be a little noisy in the morning.

10

Lissa

Jan 11, 2026

·

Stayed 11 nights

Great location and helpful staff all the time.

8

Lynne

Sep 30, 2025

·

Stayed 4 nights

Nice rooms although lighting was poor. Close to metro

10

Hogan

Jan 18, 2026

·

Stayed 1 night

Great location, good breakfast, very friendly staff.

8

Cecilia

Oct 15, 2024

·

La ubicación del hotel es excelente. Arriba de la estación de metro Argüelles, calle Princesa llena de tiendas, restaurantes y a la vez un área residencial. El hotel cómodo, muy limpio.

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10

Marisol

Nov 8, 2025

·

Stayed 3 nights

Clean room, great staff service. Convenient location.

10

May

Jan 29, 2024

·

Stayed 3 nights

Great location right in the centre of town. Metro station few minutes walk from hotel. Excellent breakfast, helpful staff

10

Dean

Feb 10, 2024

·

Stayed 7 nights

The location of the Hotel Indigo Madrid-Princesa is ideal. It is located next to the Arguelles Metro stop across the street from El Corte Ingles. This is a safe but lively mixed residential and retail area. It was formerly called the Hotel Tirol. The staff off the hotel is very attentive and polite. We were very pleased with the breakfast and dinner that was included in our package. There is a lot going on at the hotel restaurant--there seem to be many locals eating there. We will stay at this Hotel again on our next trip to Madrid.

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Dining

Breakfast is often praised for quality and sometimes variety, and several liked the on-site restaurant; others found breakfast repetitive or limited and felt the restaurant could be better.

Related guest reviews

10

Myriam Eugênia

Dec 14, 2025

·

Stayed 3 nights

O café da manhã era bom e tinha muita variedade.

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10

Jose N. Molina

Dec 18, 2023

·

Stayed 6 nights

Este hotel es espectacular. Muy limpio, cómodo y acogedor. Localizado en una zona muy bella de Madrid, cerca de tiendas, restaurantes y todo lo que hace falta para sentirse a gusto. Los empleados son demasiado amables y profesionales. El hotel cuenta con una barra en el primer piso y restaurante ( donde la comida es deliciosa). Lo recomiendo a cualquier persona que desee conocer a Madrid, explorar su belleza y sentirse en total comodidad.

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8

Vanessa Ramirez

Aug 17, 2022

·

Stayed 4 nights

An sich sehr nettes Hotel, die Location war auch sehr gut, in 20 min zu Fuß kann man Plaza España erreichen. Was uns nicht so gut gefallen hat, war das Frühstücksbüffet, es war sehr langweilig, keine große Auswahl, jeden Tag das selbe und der Personal hat nicht nachgefüllt… wenn man nicht so früh zum Frühstück kam, hatte man die “guten” Sachen verpasst und diese wurden nicht wieder frisch nachgemacht.

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8

Michael

Nov 21, 2023

·

Stayed 1 night

Good location in Madrid. Room was clean and the new bar restaurant was good.

6

JOSE EDUARDO

Feb 12, 2023

·

Lo bueno del Hotel es su excelente ubicación, cerca del metro y muy cerca de plaza España y la gran vía. Lo regular es su desayuno tiene buen sabor, pero tiene poca variedad y cada día es lo mismo, si planean quedarse varios días en el hotel NO paguen la opción que incluya el desayuno, ya que si lo hacen desayunarán lo MISMO todos los días Y por último lo peor la limpieza es muy mala, 1 día de mi estancia NO realizaron limpieza y eso que no estuve en la habitación en todo el día, otro día no se llevaron las toallas sucias, al tercer día ya tenía una montaña de toallas sucias que no se llevaban. Las cobijas no las cambian. En resumen si planean reservar en este hotel su mejor ganancia es por la ubicación, pero no recomiendo que lo pidan con plan de alimentos y exijan la limpieza de su habitación como debe de ser

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10

Hogan

Jan 18, 2026

·

Stayed 1 night

Great location, good breakfast, very friendly staff.

10

Rodrigo

Jan 3, 2026

·

Stayed 5 nights

O quarto estava impecável. A equipe foi atenciosa. Café da manhã de qualidade. Localização muito boa.

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10

Michaela

Dec 15, 2023

·

Stayed 1 night

Hotel in a great location, walkable distance to all major attractions. The room was comfortable and functional. We had breakfast included but I didn't feel it was worth it

10

May

Jan 29, 2024

·

Stayed 3 nights

Great location right in the centre of town. Metro station few minutes walk from hotel. Excellent breakfast, helpful staff

10

Dean

Feb 10, 2024

·

Stayed 7 nights

The location of the Hotel Indigo Madrid-Princesa is ideal. It is located next to the Arguelles Metro stop across the street from El Corte Ingles. This is a safe but lively mixed residential and retail area. It was formerly called the Hotel Tirol. The staff off the hotel is very attentive and polite. We were very pleased with the breakfast and dinner that was included in our package. There is a lot going on at the hotel restaurant--there seem to be many locals eating there. We will stay at this Hotel again on our next trip to Madrid.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $297
8 $164	9 $172	10 $188	11 $193	12 $186	13 $230	14 $230
15 $148	16 $168	17 $186	18 $220	19 $174	20 $220	21 $220
22 $143	23 $212	24	25 $264	26 $241	27 $259	28 $247
29 $116	30 $136

Su	Mo	Tu	We	Th	Fr	Sa
		1 $140	2 $148	3 $130	4 $224	5 $247
6 $247	7 $160	8 $120	9 $124	10 $138	11 $227	12 $222
13 $97	14 $122	15 $131	16 $143	17 $152	18 $192	19 $223
20 $105	21 $133	22 $120	23 $130	24 $149	25 $215	26 $230
27 $183	28 $230	29 $230	30 $230	31 $230

Hotel Indigo Madrid - Princesa by IHG

Prices for Hotel Indigo Madrid - Princesa by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Room, 2 Twin Beds

Standard Room

Premium Room, 1 Queen Bed with Sofa Bed

Standard Room, 2 Twin Beds

Suite, Multiple Beds

Premium Room, Multiple Beds

Standard Room, 1 Double Bed (Urban)

Premium Room

Guest reviews of Hotel Indigo Madrid - Princesa by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Indigo Madrid - Princesa by IHG

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