Is parking available at the property?

Self-parking is available on-site for a fee of EUR 23 per night. Limited parking spaces are offered, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately EUR 17 for adults and EUR 5.5 for children. Breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, elevators, and wheelchair-accessible facilities in public areas. Specific accessibility features in rooms and bathrooms are not detailed.

Where is the property located in relation to key landmarks?

Centrally located in Madrid, the hotel is within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and Espacio Ibercaja Delicias. It is 1 mile from El Retiro Park and 1.4 miles from the National Prado Museum. Public transport options are available nearby.

What are the hotel's policies for guests staying with children?

Children 12 years old or younger stay free when occupying the parent's or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 42.9 per day. Advance request or confirmation may be required for rollaway beds.

Rafaelhoteles Atocha - Comfortable Stay in Madrid

Average nightly price at Rafaelhoteles Atocha by month, last 12 months (USD)
Month	Average price
January	$167
February	$161
March	$243
April	$205
May	$239
June	$201
July	$135
August	$113
September	$269
October	$247
November	$198
December	$169

What guests think

At Rafaelhoteles Atocha, travelers highlight a convenient base for Atocha Station, Retiro and museums in a generally safe, walkable area, though actual walking times and access routes vary and can feel longer than expected for some.

Rooms are comfortable with varying sizes, from compact triples to spacious options; noise insulation is mixed, and many mention the absence of in-room kettles and reliable minibars or fridges, alongside occasional heating or air-conditioning issues. Service is widely praised as friendly and efficient, with quick or early check-ins and helpful luggage storage, though a few guests reported inconsistent responses or VIP benefits not being honored. Breakfast is generally good with plenty of choice, the restaurant receives positive remarks, and facilities are basic overall, including a very small gym and some ongoing renovations. Overall, expect a practical, well-located stay focused on convenience over frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are straightforward: a very small gym, convenient luggage storage, and onsite parking that some praised while others found costly or awkward. Some public areas were under renovation, and elevators are compact.

Related guest reviews

8

Natalia

Feb 4, 2024

·

Stayed 2 nights

La estancia ha sido buena. Nosotros cogimos el hotel por cercanía y porque tenía gimnasio, pero el gimnasio deja bastante que desear. Solo tiene cuatro máquinas y con eso hay poco que hacer… por lo demás, todo genial

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8

Jaelle

Aug 23, 2025

·

Stayed 1 night

It is curently under renovation, but the room and service were great and even got a complimentary bottle of sparkling wine. Hopefully the pool will be renovated soon.

8

Andrew

Nov 19, 2025

·

Stayed 3 nights

Clean room, great location for railway station and Retiro Park. Breakfast good and staff very friendly. Good facilities for storing luggage and overall very comfortable.

10

Noelia Liliana

Jul 27, 2025

·

Stayed 1 night

Muy conveniente y buenas condiciones. Salvo porque tienen el lobby en remodelación. Pero todo lo demás muy bien.

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8

Ulf

Dec 6, 2021

·

Stayed 2 nights

Bra med laddplats för elbil. Kallt på rummet när vi anlände med fick upp värmen efter ett par timmar.

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8

Francisco

Feb 16, 2025

·

Stayed 2 nights

Hotel bien situado. Buenas instalaciones. El parking genial, no en todos puedes aparcar un Mercedes clase R. El desayuno normal, sin excesiva variedad. El personal excelente. Metro a 10 minutos andando. Parada de taxis. La habitación para tres justa. Mucho ruido en la habitación, se oye todo de la habitación contigua y los bajantes de saneamiento un escándalo a partir de las 7:30 cada vez que usan el inodoro. Una anécdota una toalla rota. La zona tranquila y sin personajes no deseados.

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8

Peter

May 9, 2023

·

Stayed 5 nights

Nice hotel, but 15 minute walk to station or other facilties. No tea & coffee in room. we were meant to get sokme kind of award, but the staff at check in did not know anything about it. They used to have a computer at reception customers could use to check in for flighjts, but that has gone! Room and staff were fine.

6

Melanie

Oct 25, 2024

·

Stayed 1 night

The hotel was clean and functional but expensive for what you get. I didn't like the bar area set up. The room was spacious but there was nothing like water or coffee available.

10

Wylson

Jul 23, 2025

·

Stayed 3 nights

Hotel is very good! Check in: all good Room: spacious, clean, a little fridge which helps a lot, amazing bath towels, comfortable beds, etc. Breakfast: very good, many options for a very good meal. Dinner: good food for a reasonable price Gym: very, very small. Used the thread mill one day Overall: excellent stay , excellent hotel.

8

William

Oct 18, 2025

·

Stayed 2 nights

Location is fantastic. Right next to Atocha train station. Remember, Madrid is a bustling hub and an ancient city… the hotel is showing its age and the fit and finish of room amenities and floor tiles on main stairs is evident. Elevators are small. 4 people and luggage tops. Staff are friendly and kind. If you like to walk, you can get to Plaza Mayor and Park de les Restito easily AND find gems along the way.

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Cleanliness

Rooms and common areas are generally very clean, with efficient housekeeping. A few guests noted maintenance or stocking issues, such as a damp wall or empty toiletries.

Related guest reviews

2

P

Oct 11, 2024

·

Stayed 3 nights

The hotel is large and not tiny, the rooms are a good size, but our room had a few issues. The floors were not clean and also he room was noisy, you can hear people in the room above you. The area doesn't have a lot of food places nearby but uber was beneficial.

10

Alejandro

Dec 29, 2025

·

Stayed 2 nights

Estancia súper agradable. Destacar la amabilidad y predisposición del personal por hacernos la estancia lo más placentera y cómoda posible. La ubicación perfecta si se viaja en tren, con unas comunicaciones muy buenas de transporte publico en los alrededores. La habitación muy amplia, cómoda y limpia.

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10

Inmaculada

Feb 8, 2026

·

Stayed 1 night

La habitacion comoda,limpia y sin ruidos por la noche,muy contentas con el servicio

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10

Maritza

Nov 2, 2025

·

Stayed 16 nights

Our stay was good (only the wall by the entrance was wet with green spots maybe a leak from the shower back area)... Restaurant Team and the rest of your Team were #1. "Keep up the good work"

10

lara

Oct 8, 2025

·

Stayed 1 night

Amazing customer service and nice an clean room

8

Andrew

Nov 19, 2025

·

Stayed 3 nights

Clean room, great location for railway station and Retiro Park. Breakfast good and staff very friendly. Good facilities for storing luggage and overall very comfortable.

10

EVIDIA ANTONIA GONZALEZ

Nov 10, 2025

·

Stayed 5 nights

Clean

8

HIROYUKI

Apr 23, 2025

·

Stayed 3 nights

清潔な

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10

takayuki

Sep 1, 2025

·

Stayed 4 nights

めちゃきれい

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10

Andrea

Sep 3, 2025

·

Stayed 2 nights

Habitación limpia y personal amable

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable, with sizes ranging from compact (especially for triples) to spacious. Noise insulation is mixed, and many mention the lack of in-room kettle/coffee and an absent or inactive minibar/fridge; some also reported weak heating or air conditioning.

Related guest reviews

6

Clayton

Nov 12, 2023

·

Stayed 2 nights

Clean and decent hotel, but a relatively long walk from Atocha train station. Even longer walk (15 mins+) from closest Metro stop (although some bus routes are closer). Walls are pretty thin as we could hear toilets flushing and loud discussions in next room at night. First hotel I've stayed in a long time with no coffee or tea station in-room. Quiet neighborhood at night though.

8

Ahmed

Aug 10, 2025

·

Stayed 2 nights

We had a lovely two-night stay at this hotel. The staff were friendly and welcoming, and the room was nice and clean. However, we felt it was originally a double room that had been converted to a ‘family’ room with an extra bed. The room was an okay size, but it could have been bigger for a family of three. The breakfast was nice and offered a good variety of food. The overall experience was good value for money.

8

Jeff

Jan 7, 2025

·

Stayed 2 nights

Rooms were large and comfortable

10

Clara Isabel

Jan 5, 2026

·

Stayed 2 nights

La habitación no es grande pero suficiente para 3 personas. Muy limpia. Las camas muy cómodas. Las almohadas algo blandas. No había nevera. Salida y entrada muy rápida. Desayunamos a la carta en la cafetería, muy buen servicio, rápido y de calidad. Muy amables. Hotel muy acogedor. La única pega es que no tiene una para de transporte público muy cerca.

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10

Raul

Oct 26, 2025

·

Stayed 4 nights

Quarto espaçoso e confortável. Impecavelmente limpo. Funcionarios simpaticos. Os quartos poderiam ter chaleira para fazer cha/café Boa localização

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6

Sam

Oct 13, 2025

·

Stayed 3 nights

Room was basic but the bed was comfy. There was no sound-proofing so it could be very loud in the mornings. Bathroom was nice. Breakfast was okay but I expected better. Staff were very nice, friendly and helpful. Location was good.

8

Francisco

Feb 16, 2025

·

Stayed 2 nights

Hotel bien situado. Buenas instalaciones. El parking genial, no en todos puedes aparcar un Mercedes clase R. El desayuno normal, sin excesiva variedad. El personal excelente. Metro a 10 minutos andando. Parada de taxis. La habitación para tres justa. Mucho ruido en la habitación, se oye todo de la habitación contigua y los bajantes de saneamiento un escándalo a partir de las 7:30 cada vez que usan el inodoro. Una anécdota una toalla rota. La zona tranquila y sin personajes no deseados.

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8

Ivo

Sep 28, 2025

·

Stayed 4 nights

The hotel is a relatively long walk from the Atocha (30 minutes), and other stations (20 minutes). There are no tea or coffee making facilities in the room, however there is a very small (the smallest I have seen) wall mounted fridge that is totally for guest use. A single basic shampoo is provided that needed us to ask reception to replace when finished. Otherwise a selection of emergency disposable toiletries are provided upon arrival (tootbrush, razor, comb, etc.). Overall a comfortable base, would not go again due to the long walk, we like to stay at hotels closer to transport.

8

Louis

Oct 21, 2025

·

Stayed 2 nights

Very nice hotel and was excellent value for money given the Tapapies festival was on. Some very odd little things though, for example no coffee/tea making facilities in the room (although coffee served in reception was excellent). Advertised minibar was not available and fridge was off. The TV wasn’t fully functional, was told that it wasn’t possible to connect the TV to the wifi even though I used my hotspot from my phone in the end as like some tv to get to sleep but no English channels available. Overall though, would definitely recommend.

8

Julie

Jan 22, 2024

·

Stayed 5 nights

We have stayed in a few hotels in this area when visiting family, but always seen to go back to this one. Rooms are comfortable and clean. However, we did found it very noisy. Probably a combination of lack of insulation, and some extremely inconsiderate guests.

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Service

Staff are widely praised as friendly, helpful, and efficient, with smooth check-ins and useful luggage help. A minority experienced inconsistent service or unfulfilled VIP perks.

Related guest reviews

10

Rocío

Dec 25, 2025

·

Stayed 3 nights

La habitación tiene todo lo que necesitas. Limpia, cómoda y silenciosa. El personal del hotel es muy agradable y tienen un menú del día en el restaurante que está muy bien. Es la segunda vez que nos alojamos en este hotel y Madrid y repetiremos!

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10

Alejandro

Dec 29, 2025

·

Stayed 2 nights

Estancia súper agradable. Destacar la amabilidad y predisposición del personal por hacernos la estancia lo más placentera y cómoda posible. La ubicación perfecta si se viaja en tren, con unas comunicaciones muy buenas de transporte publico en los alrededores. La habitación muy amplia, cómoda y limpia.

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4

vero

Oct 23, 2024

·

Stayed 5 nights

No me gusto que no me dieron la amenidad por access vip y un día llegamos al desayuno que nos habian dicho que a las 11 terminaba y llegamos 10:30 y ya no nos lo dieron y fueron pesados y groseros, como llegue en fin de semana no especificaron que cambiaba el horario entre semana . Nefasto el trato al Cliente. No volveria a ese hotel.

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10

Maria Carmen

Dec 14, 2025

·

Stayed 2 nights

The room was very clean and the staff very friendly and helpful. The location is fine not too far from Atocha Train Station.

4

Julian

Jul 26, 2025

·

Stayed 1 night

Felt pictures of the room were misleading. Did not receive VIP perk. Would not recommend.

4

Ajadex

Jun 22, 2025

·

Stayed 1 night

I upgraded my stay to VIP using the Platinum status but it was not honored

10

Antonio Javier

Jun 2, 2024

·

Stayed 1 night

Llegamos a las 10:30 y el personal de recepción, muy atento, nos reasignó a una hab en la misma planta ya preparada. Sin esperas.

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10

Faisal

Jul 20, 2025

·

Stayed 1 night

Staff were really helpful

10

Wesley

Jun 19, 2025

·

Stayed 1 night

Very nice hotel near the Atocha transportation hub (trains, buses and Metro) in the heart of Madrid. Great location for sightseeing – Prado and other museums are within walking distance. Lots of shops and restaurants within ½ mile walk. Clean, comfortable room with king bed, desk and chair, in-room safe, and large bathroom with tub/shower. Rate included a wonderful breakfast buffet with huge selection of hot and cold items. I also had a nice light dinner in the restaurant. Staff was very helpful – I was able to store my large suitcase there while I went to Malta for a few days. When I returned from Malta, I was given a free upgrade to a corner mini-suite. Very pleased with my stay and would highly recommend this hotel.

10

Ruben

Jan 24, 2026

·

Stayed 2 nights

Tuve un problema con una mesa, y el personal me facilito en todo momento todo, un trato exquisito.

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AI-generated summary based on recent guest reviews

Location

Convenient for Atocha station, Retiro, and museums, in a generally walkable, safe area. Several guests found the walk to the station or metro longer than expected depending on route and entrances.

Related guest reviews

10

Antonio

Mar 15, 2025

·

Stayed 1 night

Very convenient location, just a 7-10 minute walk to the Atocha train station. We had an early departure the next morning, and getting there was quick and hassle-free.

6

Clayton

Nov 12, 2023

·

Stayed 2 nights

Clean and decent hotel, but a relatively long walk from Atocha train station. Even longer walk (15 mins+) from closest Metro stop (although some bus routes are closer). Walls are pretty thin as we could hear toilets flushing and loud discussions in next room at night. First hotel I've stayed in a long time with no coffee or tea station in-room. Quiet neighborhood at night though.

10

Adriana

Dec 7, 2025

·

Stayed 4 nights

Checkin rápido, funcionários gentis, quarto limpo e localização excelente para quem vai usar trem. Ponto de ônibus próximo para ir à Gran Via utilizando a linha 001.

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8

Maria

Oct 26, 2025

·

Stayed 4 nights

Bien y bicada le queda Atocha a 500 metros

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8

Andrew

Nov 19, 2025

·

Stayed 3 nights

Clean room, great location for railway station and Retiro Park. Breakfast good and staff very friendly. Good facilities for storing luggage and overall very comfortable.

10

Maria Carmen

Dec 14, 2025

·

Stayed 2 nights

The room was very clean and the staff very friendly and helpful. The location is fine not too far from Atocha Train Station.

8

Ivo

Sep 28, 2025

·

Stayed 4 nights

The hotel is a relatively long walk from the Atocha (30 minutes), and other stations (20 minutes). There are no tea or coffee making facilities in the room, however there is a very small (the smallest I have seen) wall mounted fridge that is totally for guest use. A single basic shampoo is provided that needed us to ask reception to replace when finished. Otherwise a selection of emergency disposable toiletries are provided upon arrival (tootbrush, razor, comb, etc.). Overall a comfortable base, would not go again due to the long walk, we like to stay at hotels closer to transport.

10

Alê

Oct 3, 2025

·

Stayed 5 nights

Esse hotel está localizado numa região muito boa do centro de Madrid, do ladinho da estação Atocha (de metrô e trem). As ruas ao redor do hotel são ricas em restaurantes e mercados, facilitando muito o dia a dia do viajante. Fomos bem atendidos no check in e check out. O quarto estava super limpo e bem arrumado. O tamanho era adequado também, bem espaçoso e confortável. O banheiro era muito espaçoso também (o que acho importante). As roupas de banho e cama eram excelentes. Um ponto de melhoria pro quarto: incluir frigobar. Gostamos muito do buffet de café da manhã também, tinha bastante variedade de comes e bebes. Achei que a nossa estadia lá super valeu a pena e voltaria. Recomendo o hotel!

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8

William

Oct 18, 2025

·

Stayed 2 nights

Location is fantastic. Right next to Atocha train station. Remember, Madrid is a bustling hub and an ancient city… the hotel is showing its age and the fit and finish of room amenities and floor tiles on main stairs is evident. Elevators are small. 4 people and luggage tops. Staff are friendly and kind. If you like to walk, you can get to Plaza Mayor and Park de les Restito easily AND find gems along the way.

10

Yves M. A. Paul-Emile

Apr 30, 2025

·

Stayed 2 nights

Overall good experience. Location very good. Close to the center of Madrid, walking distance to the train station.

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Dining

Breakfast is commonly described as good with plenty of variety, and several guests enjoyed the restaurant. Some found breakfast basic or pricey, and a few noted occasional service limitations.

Related guest reviews

8

Mariano

Mar 1, 2026

·

Stayed 2 nights

Hotel moderno in buona posizione per raggiungere le zone centrali della città, vicino troviamo la stazione Atocha da dove prendere la Metro. Camera un po’ piccola per tre persone, però pulita e moderna! Ottima la presenza del bidet!! Colazione buona e con ampia scelta di dolce e salato.

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10

Edward H

Dec 7, 2024

·

Stayed 2 nights

Liked... the staff members, very profesional, very clean in and out, but not too exited about the bathrooms, (no privacy) Didn't like... the restaurant, I ask the cheff to prepare me some scramble eggs with diced tomato and onions she denied to prepare i, only fry egg or omelets, really? What's the difference? Ho well. That kill my appetite

10

Clara Isabel

Jan 5, 2026

·

Stayed 2 nights

La habitación no es grande pero suficiente para 3 personas. Muy limpia. Las camas muy cómodas. Las almohadas algo blandas. No había nevera. Salida y entrada muy rápida. Desayunamos a la carta en la cafetería, muy buen servicio, rápido y de calidad. Muy amables. Hotel muy acogedor. La única pega es que no tiene una para de transporte público muy cerca.

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8

MONTSE

Jun 14, 2025

·

Stayed 1 night

La estancia ha estado bien. La habitación estaba bien.Hemos cenado en el restaurante y el menú correcto y bueno. El desayuno un poco escaso de variedad y poco producto natural, tanto en frutas como en bolleria.

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8

Andrew

Nov 19, 2025

·

Stayed 3 nights

Clean room, great location for railway station and Retiro Park. Breakfast good and staff very friendly. Good facilities for storing luggage and overall very comfortable.

10

Cameron

Jul 23, 2025

·

Stayed 1 night

Great buffet breakfast

10

Raquel

Jul 2, 2025

·

Stayed 2 nights

Hotel bem localizado, próximo à estação Atocha. As instalações são novas, o quarto é confortável e os funcionários são educados e prestativos. Tem um ótimo café da manhã.

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10

Terry

Oct 22, 2024

·

Stayed 1 night

Updated, clean and spacious room within walking distance of Atocha train station, Prado Museum and Buen Retiro park. Restaurant food and service was excellent and economical.

8

César

Jan 9, 2025

·

Stayed 4 nights

Good location and price, breakfast wasn’t good.

10

Wesley

Jun 19, 2025

·

Stayed 1 night

Very nice hotel near the Atocha transportation hub (trains, buses and Metro) in the heart of Madrid. Great location for sightseeing – Prado and other museums are within walking distance. Lots of shops and restaurants within ½ mile walk. Clean, comfortable room with king bed, desk and chair, in-room safe, and large bathroom with tub/shower. Rate included a wonderful breakfast buffet with huge selection of hot and cold items. I also had a nice light dinner in the restaurant. Staff was very helpful – I was able to store my large suitcase there while I went to Malta for a few days. When I returned from Malta, I was given a free upgrade to a corner mini-suite. Very pleased with my stay and would highly recommend this hotel.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $183	6 $204	7 $369
8 $194	9 $167	10 $213	11 $242	12 $221	13 $325	14 $222
15 $151	16 $186	17 $241	18 $196	19 $175	20 $186	21 $196
22 $147	23 $175	24 $209	25 $209	26 $186	27 $204	28 $186
29 $139	30 $161

Su	Mo	Tu	We	Th	Fr	Sa
		1 $143	2 $147	3 $143	4 $165	5 $186
6 $175	7 $165	8 $143	9 $153	10 $156	11 $149	12 $149
13 $134	14 $143	15 $140	16 $140	17 $140	18 $153	19 $154
20 $126	21 $134	22 $131	23 $132	24 $131	25 $143	26 $162
27 $157	28 $168	29 $169	30 $182	31 $305

Rafaelhoteles Atocha

Prices for Rafaelhoteles Atocha

Monthly average prices

About this property

Location

Room options

Double Room (Extra Bed)

Family Room

Standard Double Or Twin Room

Junior Suite

Standard Double Room (2 Adult + 1 Child)

Guest reviews of Rafaelhoteles Atocha

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Rafaelhoteles Atocha

Considering this hotel for your Madrid trip?

Prices for upcoming dates

Business details