Village Hotel Maidstone
US$125
/ night
Avg. for September
Select dates to see prices and availability
US$125
/ night
Avg. for September
Monthly average prices
Nightly prices at Village Hotel Maidstone average US$92 in the cheapest month (January) and US$125 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$92 |
| February | US$103 |
| March | US$99 |
| April | US$100 |
| May | US$111 |
| June | US$123 |
| July | US$120 |
| August | US$116 |
| September | US$125 |
| October | US$120 |
| November | US$111 |
| December | US$102 |
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Sept · US$125
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Most expensive: September (~US$125)
Cheapest: January (~US$92)
About this property
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Amenities
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Business amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Maidstone? This hotel has 3358 square feet (312 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Enjoy international cuisine at Village Pub & Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Rooms
Stay in one of 134 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided on request.
Location
Located in Maidstone, Village Hotel Maidstone is in the historical district, just a 4-minute walk from Kent Life and a 5-minute drive from Mote Park. This hotel is 7 mi (11.2 km) from Rochester Castle and 7 mi (11.2 km) from Rochester Cathedral.
What's nearby
Cobtree Manor Park(0.1 Miles)
Kent Life(0.2 Miles)
Oare Marshes Nature Reserve(0.8 Miles)
Allington Castle(0.9 Miles)
Brenchley Gardens(1.6 Miles)
Maidstone Museum(1.7 Miles)
Pizza Express Music Room(1.7 Miles)
Hazlitt Theatre(1.8 Miles)
Tyrewhitt-Drake Museum of Carriages(2 Miles)
All Saints The Parish Church of Maidstone(2.1 Miles)
The Friars(2.2 Miles)
Vinters Valley Nature Reserve(2.5 Miles)
Mote Park(2.5 Miles)
Maidstone Hospital(2.6 Miles)
Buckmore Park Karting(3.5 Miles)
London (SEN-Southend)(45.8 Miles)
London City Airport (LCY)(35.7 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Room service
Location
Castle View, Forstal Rd, Sandling, Boxley, England, United Kingdom
Cobtree Manor Park (0.1 Miles)
Kent Life (0.2 Miles)
Oare Marshes Nature Reserve (0.8 Miles)
Allington Castle (0.9 Miles)
Brenchley Gardens (1.6 Miles)
Maidstone Museum (1.7 Miles)
Guest reviews
7.8
Good
Based on 1,360 verified reviews
Who stays here?
Business
27%
Couple
41%
Family
16%
Group
9%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Village Hotel Maidstone, guests praise the large gym and pool and generally friendly staff, but recurring complaints include very hot rooms due to no air conditioning, noise from corridors or nearby roads, and mixed housekeeping standards.
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What guests think
Across reviews of Village Hotel Maidstone, guests praise the large gym and pool and generally friendly staff, but recurring complaints include very hot rooms due to no air conditioning, noise from corridors or nearby roads, and mixed housekeeping standards.
Facilities are well liked, though the pool and gym can be crowded and some amenities, including parking and leisure access, incur extra charges. Several guests also mention dated decor, weak water pressure, limited room lighting, and a lack of fridges in standard rooms. Food and breakfast feedback is inconsistent, with some enjoying meals and others citing limited choices, early weekday breakfast cut‑off, slow bar service, and high prices. Best for short stays with easy motorway access rather than a quiet, climate‑controlled retreat.
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AI-generated summary based on recent guest reviews
Facilities
Gym and pool are praised and widely used, with a lively bar and Starbucks on site, but leisure areas can be very busy and some amenities, including parking and pool access, incur extra charges. Occasional maintenance or closures noted.
Related guest reviews
10
Nigel
9 Nov 2025
·
Stayed 1 night
Excellent facilities. Very clean and modern looking. Swimming pool, sauna, steam room and hot tub were great. Breakfast was very nice and good choice. Had a very nice break.
Excellent facilities. Very clean and modern looking. Swimming pool, sauna, steam room and hot tub were great. Breakfast was very nice and good choice. Had a very nice break.
8
richard
4 Jun 2025
·
Stayed 1 night
Rooms comfy but showing a few signs of wear and tear. Pool and gym outstanding
Rooms comfy but showing a few signs of wear and tear. Pool and gym outstanding
10
Donna
19 May 2025
·
Stayed 1 night
Great stay, just a shame kids can’t use the pool before 9am
Great stay, just a shame kids can’t use the pool before 9am
8
Penny
1 Feb 2025
·
Stayed 1 night
Good facilities with a pool and spa facilities to use (extra cost) however, it was very busy. The room was comfortable and clean, but lighting was poor for business travel. A desk light is needed. The food was good equality and bar / breakfast staff friendly. Reception less friendly and my room was accessible, which was not what I booked. Good location for work travel.
Good facilities with a pool and spa facilities to use (extra cost) however, it was very busy. The room was comfortable and clean, but lighting was poor for business travel. A desk light is needed. The food was good equality and bar / breakfast staff friendly. Reception less friendly and my room was accessible, which was not what I booked. Good location for work travel.
8
Darren
22 Jan 2025
·
Stayed 3 nights
All in all a pleasant stay. Great bar/fan park area, food was of very good standard, rooms were comfy and some sky tv was a bonus. Corridor carpets and a few places were showing signs of aging, but nothing major. I was disappointed the car park and pool were chargeable extras and the gym/pool can get very busy with none hotel members, but hey ho.
All in all a pleasant stay. Great bar/fan park area, food was of very good standard, rooms were comfy and some sky tv was a bonus. Corridor carpets and a few places were showing signs of aging, but nothing major. I was disappointed the car park and pool were chargeable extras and the gym/pool can get very busy with none hotel members, but hey ho.
10
JULIAN
2 Jun 2025
·
Stayed 1 night
the stay was very pleasant, with the room being spacious enough for 2 in a twin room. The beds were comfy, however there wasn't AC in the room, which made it quite stuffy and very warm, there were 2 upright fans in the room but were quite noisy to have on all night. Also, the carpet floor, especially under the edge of the beds was very grubby, with toe nail clippings still on the floor from presumably another guest. Outside of this, the hotel itself is very nice, the gym & swim facilities are very good, especially the pool & steam room, the changing area is also very clean and tidy.
the stay was very pleasant, with the room being spacious enough for 2 in a twin room. The beds were comfy, however there wasn't AC in the room, which made it quite stuffy and very warm, there were 2 upright fans in the room but were quite noisy to have on all night. Also, the carpet floor, especially under the edge of the beds was very grubby, with toe nail clippings still on the floor from presumably another guest. Outside of this, the hotel itself is very nice, the gym & swim facilities are very good, especially the pool & steam room, the changing area is also very clean and tidy.
10
Stephen
27 Apr 2024
·
Stayed 1 night
Nice busy leisure facilities with sauna spa steam room. Nice restaurant great burger. Fun vibe, busy hotel. Nice room and bathroom (we were in a club one) Would recommend if anywhere near Maidstone
Nice busy leisure facilities with sauna spa steam room. Nice restaurant great burger. Fun vibe, busy hotel. Nice room and bathroom (we were in a club one) Would recommend if anywhere near Maidstone
8
Victoria
12 Mar 2025
·
Stayed 1 night
Good hotel with a EV charging point right by it. Convenient if going to Maidstone hospital
Good hotel with a EV charging point right by it. Convenient if going to Maidstone hospital
8
Bradley
22 Jun 2025
·
Stayed 2 nights
Loved the pool, enjoyed the bar, Thanks for having us as a club member. enjoyed the costa nice touch. had dinner the first night it was very tasty and the staff were always helpful Including the cleaners.
Loved the pool, enjoyed the bar, Thanks for having us as a club member. enjoyed the costa nice touch. had dinner the first night it was very tasty and the staff were always helpful Including the cleaners.
10
Daniel
28 May 2025
·
Stayed 1 night
My stay here on a recent business trip was excellent value for money. I paid a little extra for a club room so I could use the gym facilities which was well stocked and clean. I had a decent meal the night before (nourish bowl), although the bar was slightly noisy it was still laid back and service was good. Breakfast was good quality with plenty on offer, I had a small cooked breakfast and a yoghurt with fruit. The room was clean, tidy with a good shower and a good quality bed. Despite my room being directly located off the staircore I had a good nights sleep with no noise projecting from above/below or via the corridor. The bed was comfortable with a medium mattress and pillows. Overall a very good stay especially for the money and all topped off with a Starbucks to go in the morning.
My stay here on a recent business trip was excellent value for money. I paid a little extra for a club room so I could use the gym facilities which was well stocked and clean. I had a decent meal the night before (nourish bowl), although the bar was slightly noisy it was still laid back and service was good. Breakfast was good quality with plenty on offer, I had a small cooked breakfast and a yoghurt with fruit. The room was clean, tidy with a good shower and a good quality bed. Despite my room being directly located off the staircore I had a good nights sleep with no noise projecting from above/below or via the corridor. The bed was comfortable with a medium mattress and pillows. Overall a very good stay especially for the money and all topped off with a Starbucks to go in the morning.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many found rooms and facilities very clean, but others report missed housekeeping, stained towels or bedding, mouldy bathrooms, dust, and even a pest sighting in corridors.
Related guest reviews
6
Carol
5 Aug 2024
·
Stayed 1 night
Our bed wasn’t made up and when I queried it they said it was because it’s hot, they didn’t offer to come and make it up The room was in need of a good clean and paint
Our bed wasn’t made up and when I queried it they said it was because it’s hot, they didn’t offer to come and make it up The room was in need of a good clean and paint
10
Dave
23 Feb 2025
·
Stayed 1 night
Beautiful room, lovely and clean. Very modern and stylish decor. Absolutely loved our stay.
Beautiful room, lovely and clean. Very modern and stylish decor. Absolutely loved our stay.
4
Ivan
7 Feb 2024
·
Stayed 3 nights
This place is really a gym and sports bar with a hotel attached: it was a poor experience and we would never return. The room was boiling hot and has no air conditioning. There are two fans in the room: a Dyson that is hard-wired and a portable cheap fan that was full of dust and didn't work. The electric radiator was at its lowest heat setting: we turned it off at the wall. Of our three nights, two were badly disturbed by noise: people shouting and banging doors at all hours of the night. It was so warm that we had to take the quilt out of the duvet cover and open both windows for some ventilation: and this was in February! There were lots of other issues too. The USB sockets on one side of the bed didn't work. There's not wardrobe, just a limited open hanging space. Also the sink tap was so badly covered in limescale that the water sprays all over the sink and all over your groin area. Be warned: you'll get soaked. We didn't eat at the hotel. The Grill and Sports Bar was always noisy and chaotic. It has large TV screens and cinema-style seating full of drunken visitors/residents watching sport. It's not a pleasant place to be so we walked a few minutes to the nearby Beefeater for a more civilised and quieter meal. We had to put up with these issues as family matters were more important, but we would never ever stay here again. Avoid.
This place is really a gym and sports bar with a hotel attached: it was a poor experience and we would never return. The room was boiling hot and has no air conditioning. There are two fans in the room: a Dyson that is hard-wired and a portable cheap fan that was full of dust and didn't work. The electric radiator was at its lowest heat setting: we turned it off at the wall. Of our three nights, two were badly disturbed by noise: people shouting and banging doors at all hours of the night. It was so warm that we had to take the quilt out of the duvet cover and open both windows for some ventilation: and this was in February! There were lots of other issues too. The USB sockets on one side of the bed didn't work. There's not wardrobe, just a limited open hanging space. Also the sink tap was so badly covered in limescale that the water sprays all over the sink and all over your groin area. Be warned: you'll get soaked. We didn't eat at the hotel. The Grill and Sports Bar was always noisy and chaotic. It has large TV screens and cinema-style seating full of drunken visitors/residents watching sport. It's not a pleasant place to be so we walked a few minutes to the nearby Beefeater for a more civilised and quieter meal. We had to put up with these issues as family matters were more important, but we would never ever stay here again. Avoid.
2
Juliette
28 May 2023
·
Stayed 1 night
Very unclean, there was womens period blood in the bed and after speaking to a member of staff about this I was left waiting in my room for 15 minutes for someone to come and change the bed and when a member of staff did turn up he went to give me sheets to change the bed myself which is totally unacceptable. After telling the staff member this isn’t my job to do it he then went to lay another sheet on top of the blood. He made no apology for this happening to us. We should have been offered a new room as sleeping on top of someone else’s blood is unhygienic. Very very poor experience
Very unclean, there was womens period blood in the bed and after speaking to a member of staff about this I was left waiting in my room for 15 minutes for someone to come and change the bed and when a member of staff did turn up he went to give me sheets to change the bed myself which is totally unacceptable. After telling the staff member this isn’t my job to do it he then went to lay another sheet on top of the blood. He made no apology for this happening to us. We should have been offered a new room as sleeping on top of someone else’s blood is unhygienic. Very very poor experience
8
Zak
24 Nov 2025
·
Stayed 1 night
Clean and tidy
Clean and tidy
10
JULIAN
2 Jun 2025
·
Stayed 1 night
the stay was very pleasant, with the room being spacious enough for 2 in a twin room. The beds were comfy, however there wasn't AC in the room, which made it quite stuffy and very warm, there were 2 upright fans in the room but were quite noisy to have on all night. Also, the carpet floor, especially under the edge of the beds was very grubby, with toe nail clippings still on the floor from presumably another guest. Outside of this, the hotel itself is very nice, the gym & swim facilities are very good, especially the pool & steam room, the changing area is also very clean and tidy.
the stay was very pleasant, with the room being spacious enough for 2 in a twin room. The beds were comfy, however there wasn't AC in the room, which made it quite stuffy and very warm, there were 2 upright fans in the room but were quite noisy to have on all night. Also, the carpet floor, especially under the edge of the beds was very grubby, with toe nail clippings still on the floor from presumably another guest. Outside of this, the hotel itself is very nice, the gym & swim facilities are very good, especially the pool & steam room, the changing area is also very clean and tidy.
2
temi
30 Dec 2025
·
Stayed 4 nights
Room was neglected. Not cleaned well after raising complaint to receptionist and cleaners. Hairs, makeup stains, dust and bed was left undone during “cleans”. Complained to the manager and a 50% refund on my stay was agreed,
Room was neglected. Not cleaned well after raising complaint to receptionist and cleaners. Hairs, makeup stains, dust and bed was left undone during “cleans”. Complained to the manager and a 50% refund on my stay was agreed,
4
Darren
21 Dec 2022
·
Stayed 1 night
Overall I had a very disappointing stay at this hotel which is surprising for a Village Hotel from past experience. The room was cold, the carpet was dirty, there was rubbish left on the floor. There were cobwebs on the being and wall.The only real positive was that the shower pressure was good and there was plenty of hot water. On checkout I explained of my experience and was advised they would try better for next time, which I replied there won't be a next time.
Overall I had a very disappointing stay at this hotel which is surprising for a Village Hotel from past experience. The room was cold, the carpet was dirty, there was rubbish left on the floor. There were cobwebs on the being and wall.The only real positive was that the shower pressure was good and there was plenty of hot water. On checkout I explained of my experience and was advised they would try better for next time, which I replied there won't be a next time.
4
Liam
1 Sept 2025
·
Stayed 2 nights
Smells or mould in the corridors. Dead cockroach in the corridor. All the white towels had stains on. The blinds covering the utterly abysmal view fell off. Supplementary toiletry bottles empty. Staff advised we could swim but was turned away by the gym organisation who run the pool because I was with child. Absolutely appalling value for money. Would never recommend to anyone.
Smells or mould in the corridors. Dead cockroach in the corridor. All the white towels had stains on. The blinds covering the utterly abysmal view fell off. Supplementary toiletry bottles empty. Staff advised we could swim but was turned away by the gym organisation who run the pool because I was with child. Absolutely appalling value for money. Would never recommend to anyone.
10
Babafemi
12 Apr 2025
·
Stayed 1 night
Hotel is very clean and modern
Hotel is very clean and modern
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often uncomfortably hot due to no air conditioning, and noise from corridors, boilers or nearby roads affects some stays. Comfort and size can be good, but decor shows wear, lighting is limited, and water pressure or temperature varies.
Related guest reviews
4
Andrew
17 Nov 2025
·
Stayed 1 night
First Club room smelt of urine. Second was in poor state with broken ironing board and lukewarm shower and noisy boiler outside.
First Club room smelt of urine. Second was in poor state with broken ironing board and lukewarm shower and noisy boiler outside.
4
Lawrence
27 May 2024
·
Stayed 1 night
No Aircon Black out blinds are anything but Shower pressure was worse than pathetic Not worth the money
No Aircon Black out blinds are anything but Shower pressure was worse than pathetic Not worth the money
8
william
25 Aug 2025
·
Stayed 1 night
Lovely rooms and good price. Very affordable. The rooms might just be becoming a little run down. The shower leaked on to the bathroom floor. There was a wet patch else where in the room but other than that would come again.
Lovely rooms and good price. Very affordable. The rooms might just be becoming a little run down. The shower leaked on to the bathroom floor. There was a wet patch else where in the room but other than that would come again.
6
Lorna
27 Nov 2025
·
Stayed 1 night
The constant noise from the pipe work just outside your room is just to much I have stayed in a twin, double and club room this that this would get me a better position in the hotel well it did not the noise it to much. One towel in a twin room no phone to call down so you would have to walk and get another one, the cleaner is obvisiolousy short as I can see her swip marks from cleaning the shower, tiny hairs in sink, Nice bar area and pool.
The constant noise from the pipe work just outside your room is just to much I have stayed in a twin, double and club room this that this would get me a better position in the hotel well it did not the noise it to much. One towel in a twin room no phone to call down so you would have to walk and get another one, the cleaner is obvisiolousy short as I can see her swip marks from cleaning the shower, tiny hairs in sink, Nice bar area and pool.
6
Stephen
28 May 2025
·
Stayed 1 night
Room and bathroom nice decor, modern. Limited lighting in room, bedside lamps only plus lobby & bathroom light. No ceiling lighting in main bedroom space or above desk / seating area. Room a bit dark, not ideal. Easy helpful check in.
Room and bathroom nice decor, modern. Limited lighting in room, bedside lamps only plus lobby & bathroom light. No ceiling lighting in main bedroom space or above desk / seating area. Room a bit dark, not ideal. Easy helpful check in.
6
Andrew
10 Sept 2023
·
Stayed 1 night
The temperature in room 134 was atrocious! It was 32°c inside the room, the windows don’t open past 3” and the Dyson fan in the room only pushed the heat around the room! We also booked a king size and we’re given a double but there was no one on reception just automated check in! There was also no water in the room despite the terrible temperature! Having no air conditioning may save money for the hotel but makes life in the rooms unbearable especially when room is located above the kitchen! ! I would avoid this hotel unless it’s a very cold night!
The temperature in room 134 was atrocious! It was 32°c inside the room, the windows don’t open past 3” and the Dyson fan in the room only pushed the heat around the room! We also booked a king size and we’re given a double but there was no one on reception just automated check in! There was also no water in the room despite the terrible temperature! Having no air conditioning may save money for the hotel but makes life in the rooms unbearable especially when room is located above the kitchen! ! I would avoid this hotel unless it’s a very cold night!
8
Mike
28 Mar 2025
·
Stayed 2 nights
I was miles from reception. Water pressure and temperature not so good and overlooked by the EV charging point
I was miles from reception. Water pressure and temperature not so good and overlooked by the EV charging point
6
Graham
18 Aug 2025
·
Stayed 1 night
Hotel needs aircon. Two fans going in the room but it was roasting. Was hotter inside that it was outside. Apart from that the place was great
Hotel needs aircon. Two fans going in the room but it was roasting. Was hotter inside that it was outside. Apart from that the place was great
4
Georgie
16 Sept 2025
·
Stayed 1 night
My room was very noisey, the room was also very hot, the fans were useless and couldn’t have the windows open due to cigarette smoke coming in as my room overlooked the smoking area outside. The room above me had the loudest squeaky floor which kept me awake, had to change rooms at around midnight which isn’t ideal when you are up very early next morning with a long drive home.
My room was very noisey, the room was also very hot, the fans were useless and couldn’t have the windows open due to cigarette smoke coming in as my room overlooked the smoking area outside. The room above me had the loudest squeaky floor which kept me awake, had to change rooms at around midnight which isn’t ideal when you are up very early next morning with a long drive home.
6
Steve
16 Aug 2025
·
Stayed 1 night
Hotel is simply too hot, every time I stay it’s the same. They need to invest in aircon not cheap fans
Hotel is simply too hot, every time I stay it’s the same. They need to invest in aircon not cheap fans
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, though bar service can be slow and occasional rudeness or responsiveness issues occur. Some guests reported housekeeping oversights and room‑service/app problems.
Related guest reviews
6
Darren
18 Nov 2025
·
Stayed 2 nights
I’ve stayed a lot of times here, a few weeks or months between, it’s always a pleasant stay but as always the bar service needs to speed up and the condition of fixtures & fittings are tiring and need sprucing up. The food on this occasion was poor, I had gammon and eggs, all over cooked and the quality wasn’t what it was for the price they charge! The place has gone from actively look to book here to may or may not stay here again, which is a shame.
I’ve stayed a lot of times here, a few weeks or months between, it’s always a pleasant stay but as always the bar service needs to speed up and the condition of fixtures & fittings are tiring and need sprucing up. The food on this occasion was poor, I had gammon and eggs, all over cooked and the quality wasn’t what it was for the price they charge! The place has gone from actively look to book here to may or may not stay here again, which is a shame.
10
Zbigniew
6 Aug 2023
·
Stayed 2 nights
Amazingly efficient and friendly receptionist and staff in general.
Amazingly efficient and friendly receptionist and staff in general.
6
Emma
1 Mar 2025
·
Stayed 1 night
I had booked 1 night, but ended up staying for 3 as work plans changed. I often stay here as it's consistent and has a great bed and i like the gym and pool, but a few things do bother me when i stay...service is ok, but know one really seems happy to be there, sometimes it's like an inconvenience to have to attend and awareness of customers lacks a lot. A welcoming smile wouldn't hurt sometimes. For my 2nd day the bed was made, but tea/milk etc weren't checked or changed and the 3rd day...bed was not made and still not refresh of the tea tray so no tea for me 2 days running despite being asked at reception when I mentioned that i had extended my stay..and still either the message didnt get through or someone just didn't care. Shower throughout my day also had poor pressure which isn't usually the case so it was not the greatest experience on this occasion. I find the food pretty poor and never enough options. One night i had room service and food was cold..drink forgotten, plus quite expensive for the whole experience really and charge a tray charge on top. I shall rethink if I stay here in future.
I had booked 1 night, but ended up staying for 3 as work plans changed. I often stay here as it's consistent and has a great bed and i like the gym and pool, but a few things do bother me when i stay...service is ok, but know one really seems happy to be there, sometimes it's like an inconvenience to have to attend and awareness of customers lacks a lot. A welcoming smile wouldn't hurt sometimes. For my 2nd day the bed was made, but tea/milk etc weren't checked or changed and the 3rd day...bed was not made and still not refresh of the tea tray so no tea for me 2 days running despite being asked at reception when I mentioned that i had extended my stay..and still either the message didnt get through or someone just didn't care. Shower throughout my day also had poor pressure which isn't usually the case so it was not the greatest experience on this occasion. I find the food pretty poor and never enough options. One night i had room service and food was cold..drink forgotten, plus quite expensive for the whole experience really and charge a tray charge on top. I shall rethink if I stay here in future.
6
Nick
14 Dec 2023
·
Stayed 1 night
Not a great experience. I booked a Club Room and when I arrived at 6.00PM I was told the room I had, had not been cleaned and that they needed another 15 minutes to prepare! They offered me a free Starbucks coffee while I waited. 35 minutes later the room was finally ready. To be fair, the receptionist offered me a free drink from the bar with my dinner. I explained I would like to order room service as I had been travelling since 6.00am. He told me that they were offering room service but when I got to my room and went to order, the app said that they were not offering room service. I went back down to the reception and he told me to just order it at the bar and he would deliver to room. It was quite a queue and I did not have my bank card on me so I just went back to my room and ordered via Just Eat. Though they made an effort to put things right, its not what I would expect of Hotel chain that has a reputation to keep up. Disappointing.
Not a great experience. I booked a Club Room and when I arrived at 6.00PM I was told the room I had, had not been cleaned and that they needed another 15 minutes to prepare! They offered me a free Starbucks coffee while I waited. 35 minutes later the room was finally ready. To be fair, the receptionist offered me a free drink from the bar with my dinner. I explained I would like to order room service as I had been travelling since 6.00am. He told me that they were offering room service but when I got to my room and went to order, the app said that they were not offering room service. I went back down to the reception and he told me to just order it at the bar and he would deliver to room. It was quite a queue and I did not have my bank card on me so I just went back to my room and ordered via Just Eat. Though they made an effort to put things right, its not what I would expect of Hotel chain that has a reputation to keep up. Disappointing.
8
Darren
28 Mar 2025
·
Stayed 5 nights
A nice stay in all, far better than previous week, bar staff could do with being a bit quicker.
A nice stay in all, far better than previous week, bar staff could do with being a bit quicker.
10
Karen
7 Sept 2025
·
Stayed 1 night
Very clean. Staff were very friendly and food was fresh and tasty.😋
Very clean. Staff were very friendly and food was fresh and tasty.😋
10
Ian
14 Mar 2025
·
Stayed 2 nights
This is a great place to stay with very friendly and professional staff who can’t do enough for you.
This is a great place to stay with very friendly and professional staff who can’t do enough for you.
10
Zbigniew
2 Aug 2023
·
Stayed 1 night
Very helpful at checking in
Very helpful at checking in
6
sami
17 Nov 2024
·
Stayed 1 night
Unhelpful receptionist to the point of being quite rude
Unhelpful receptionist to the point of being quite rude
10
Daniel
28 May 2025
·
Stayed 1 night
My stay here on a recent business trip was excellent value for money. I paid a little extra for a club room so I could use the gym facilities which was well stocked and clean. I had a decent meal the night before (nourish bowl), although the bar was slightly noisy it was still laid back and service was good. Breakfast was good quality with plenty on offer, I had a small cooked breakfast and a yoghurt with fruit. The room was clean, tidy with a good shower and a good quality bed. Despite my room being directly located off the staircore I had a good nights sleep with no noise projecting from above/below or via the corridor. The bed was comfortable with a medium mattress and pillows. Overall a very good stay especially for the money and all topped off with a Starbucks to go in the morning.
My stay here on a recent business trip was excellent value for money. I paid a little extra for a club room so I could use the gym facilities which was well stocked and clean. I had a decent meal the night before (nourish bowl), although the bar was slightly noisy it was still laid back and service was good. Breakfast was good quality with plenty on offer, I had a small cooked breakfast and a yoghurt with fruit. The room was clean, tidy with a good shower and a good quality bed. Despite my room being directly located off the staircore I had a good nights sleep with no noise projecting from above/below or via the corridor. The bed was comfortable with a medium mattress and pillows. Overall a very good stay especially for the money and all topped off with a Starbucks to go in the morning.
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AI-generated summary based on recent guest reviews
Location
Convenient for motorway links, Kent Life/Orangery weddings and Maidstone access, with parking and EV charging mentioned. Downsides include an out‑of‑town setting, limited public transport, and traffic noise for roadside rooms.
Related guest reviews
8
christine
7 Jul 2025
·
Stayed 2 nights
The property was easy to get to via cab, I would not advise you to try and walk it as the road gets busy. The staff were very friendly and helpful. The room was large and spacious, only thing I didnt like was the room had no AC, but a Dyson fan was in full use. The room had no fridge to put your water or drinks, no complementary biscuits, or herbal teas. Other wise I had a very pleasant and comfortable stay.
The property was easy to get to via cab, I would not advise you to try and walk it as the road gets busy. The staff were very friendly and helpful. The room was large and spacious, only thing I didnt like was the room had no AC, but a Dyson fan was in full use. The room had no fridge to put your water or drinks, no complementary biscuits, or herbal teas. Other wise I had a very pleasant and comfortable stay.
10
Akeem
14 Nov 2025
·
Stayed 1 night
Clean, helpful staff, great location if you’re getting married in the orangery! All around good hotel!
Clean, helpful staff, great location if you’re getting married in the orangery! All around good hotel!
8
Lisa
4 Mar 2025
·
Stayed 1 night
Abit far out of town. Public transport not realy good except taxis very expensive
Abit far out of town. Public transport not realy good except taxis very expensive
8
Michael
3 Sept 2024
·
Stayed 1 night
A £5 per night charge to park your car in an out of town hotel is taking the mickey. We had a family room and the twin beds for children had a bit of camp bed feel, very low down. In fairness, they were comfortable, if not a little odd. Other than that, it was a good hotel in a convenient location for the eurotunnel, and I’d use again (including begrudgingly paying the parking fee).
A £5 per night charge to park your car in an out of town hotel is taking the mickey. We had a family room and the twin beds for children had a bit of camp bed feel, very low down. In fairness, they were comfortable, if not a little odd. Other than that, it was a good hotel in a convenient location for the eurotunnel, and I’d use again (including begrudgingly paying the parking fee).
10
Carey
19 Jun 2024
·
Stayed 3 nights
The food in the pub was excellent. You can add buffet breakfast for 10GBP/day (which is actually a good price). You can walk into downtown Maidstone in about 20 minutes, but we went next to the motorway which isnt for the "faint of heart". Im sure the facilities were great (we had a club room) unfortunately the jacuzzi was out of order the days we stayed. I recommend you sign up for the rewards program and grab your free pint in the pub.
The food in the pub was excellent. You can add buffet breakfast for 10GBP/day (which is actually a good price). You can walk into downtown Maidstone in about 20 minutes, but we went next to the motorway which isnt for the "faint of heart". Im sure the facilities were great (we had a club room) unfortunately the jacuzzi was out of order the days we stayed. I recommend you sign up for the rewards program and grab your free pint in the pub.
8
Michael
16 Jun 2025
·
Stayed 1 night
Location excellent for motorway connections but that was also a minus due to traffic noise. Hotel had a nice pool and generally in good condition.
Location excellent for motorway connections but that was also a minus due to traffic noise. Hotel had a nice pool and generally in good condition.
8
PETER
11 Jun 2024
·
Stayed 1 night
Room well equipped and comfortable, though quite stuffy even with the windows open. Not sure I would stay here in hot weather! Staff friendly. Car park costs extra but plenty of space. Has a gym and a pool. Easy to find from M20.
Room well equipped and comfortable, though quite stuffy even with the windows open. Not sure I would stay here in hot weather! Staff friendly. Car park costs extra but plenty of space. Has a gym and a pool. Easy to find from M20.
8
Danyel
13 May 2025
·
Stayed 1 night
Hotel is central place for the whole city. I do not like to order and pay for diner in advance, ordering more means paying several times. Room is big but could have better interior design
Hotel is central place for the whole city. I do not like to order and pay for diner in advance, ordering more means paying several times. Room is big but could have better interior design
8
Victoria
12 Mar 2025
·
Stayed 1 night
Good hotel with a EV charging point right by it. Convenient if going to Maidstone hospital
Good hotel with a EV charging point right by it. Convenient if going to Maidstone hospital
8
Patricia
23 Aug 2023
·
Stayed 1 night
It was within easy walking distance of Kent Life for the wedding venue.
It was within easy walking distance of Kent Life for the wedding venue.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and bar meals draw mixed reviews: some enjoyed the food, while others found limited choice, cold items, an early weekday breakfast cut‑off, slow service, and high prices. Room‑service availability and reliability are inconsistent.
Related guest reviews
10
Mohan
20 Jul 2024
·
Stayed 1 night
Luxurious and good price with big pool and a gym. Starbucks does help loved our stay. Food wise service was slow and food very very pricey. Overall best hotel
Luxurious and good price with big pool and a gym. Starbucks does help loved our stay. Food wise service was slow and food very very pricey. Overall best hotel
6
Darren
18 Nov 2025
·
Stayed 2 nights
I’ve stayed a lot of times here, a few weeks or months between, it’s always a pleasant stay but as always the bar service needs to speed up and the condition of fixtures & fittings are tiring and need sprucing up. The food on this occasion was poor, I had gammon and eggs, all over cooked and the quality wasn’t what it was for the price they charge! The place has gone from actively look to book here to may or may not stay here again, which is a shame.
I’ve stayed a lot of times here, a few weeks or months between, it’s always a pleasant stay but as always the bar service needs to speed up and the condition of fixtures & fittings are tiring and need sprucing up. The food on this occasion was poor, I had gammon and eggs, all over cooked and the quality wasn’t what it was for the price they charge! The place has gone from actively look to book here to may or may not stay here again, which is a shame.
8
laura
26 Aug 2024
·
Stayed 1 night
Lovely clean room not much choice of food on the Menu quite expensive for what you get foid wise.
Lovely clean room not much choice of food on the Menu quite expensive for what you get foid wise.
8
Adam
8 Oct 2025
·
Stayed 1 night
First time staying as we normally use Holiday Inn hotels, but we wanted to see how good the gym was and have to say it’s excellent. Pity the breakfast is on the poor side. Nothing worse than powered scrambled eggs that need a steak knife to cut.
First time staying as we normally use Holiday Inn hotels, but we wanted to see how good the gym was and have to say it’s excellent. Pity the breakfast is on the poor side. Nothing worse than powered scrambled eggs that need a steak knife to cut.
8
Natalie
28 Jan 2025
·
Stayed 1 night
Fantastic stay but only one issue. The shower in the hotel room was very cold and the pressure was low. Gym facilities and swimming pool was very good. Food at the pub grill was great and facilities to watch football. Overall, a great stay.
Fantastic stay but only one issue. The shower in the hotel room was very cold and the pressure was low. Gym facilities and swimming pool was very good. Food at the pub grill was great and facilities to watch football. Overall, a great stay.
8
David
25 Nov 2025
·
Stayed 1 night
Paid for breakfast but I was not told it stopped being served at 9am Monday to Friday, requested a refund but told it was not possible due to my booking. A little disappointing as 9am is early if your not in a hurry to leave, 10am would be much better.
Paid for breakfast but I was not told it stopped being served at 9am Monday to Friday, requested a refund but told it was not possible due to my booking. A little disappointing as 9am is early if your not in a hurry to leave, 10am would be much better.
6
Roy
6 Sept 2023
·
Stayed 1 night
Room was good, bed was comfortable. Swimming pool and facilities were great. Service was great. Food was disappointing.
Room was good, bed was comfortable. Swimming pool and facilities were great. Service was great. Food was disappointing.
4
John
1 Jun 2024
·
Stayed 1 night
Ok stay, reception good greeting, bar staff looked bored and unfriendly and took an age to get served, with house wine unavailable. Limited bar menu on photocopied A4 paper, and even that was some not available. Breakfast no eggs and watered down orange juice, cheap sausages. This place is only just a shadow of its past. Shame because the pool and gym was superb else would not consider returning. I have stayed in most village hotels in the last few years, this was by far the worst.
Ok stay, reception good greeting, bar staff looked bored and unfriendly and took an age to get served, with house wine unavailable. Limited bar menu on photocopied A4 paper, and even that was some not available. Breakfast no eggs and watered down orange juice, cheap sausages. This place is only just a shadow of its past. Shame because the pool and gym was superb else would not consider returning. I have stayed in most village hotels in the last few years, this was by far the worst.
8
James
26 May 2024
·
Stayed 2 nights
Room was good, breakfast was cold and the previous nights dinner ‘chicken wraps’ were cold so we left
Room was good, breakfast was cold and the previous nights dinner ‘chicken wraps’ were cold so we left
10
Daniel
28 May 2025
·
Stayed 1 night
My stay here on a recent business trip was excellent value for money. I paid a little extra for a club room so I could use the gym facilities which was well stocked and clean. I had a decent meal the night before (nourish bowl), although the bar was slightly noisy it was still laid back and service was good. Breakfast was good quality with plenty on offer, I had a small cooked breakfast and a yoghurt with fruit. The room was clean, tidy with a good shower and a good quality bed. Despite my room being directly located off the staircore I had a good nights sleep with no noise projecting from above/below or via the corridor. The bed was comfortable with a medium mattress and pillows. Overall a very good stay especially for the money and all topped off with a Starbucks to go in the morning.
My stay here on a recent business trip was excellent value for money. I paid a little extra for a club room so I could use the gym facilities which was well stocked and clean. I had a decent meal the night before (nourish bowl), although the bar was slightly noisy it was still laid back and service was good. Breakfast was good quality with plenty on offer, I had a small cooked breakfast and a yoghurt with fruit. The room was clean, tidy with a good shower and a good quality bed. Despite my room being directly located off the staircore I had a good nights sleep with no noise projecting from above/below or via the corridor. The bed was comfortable with a medium mattress and pillows. Overall a very good stay especially for the money and all topped off with a Starbucks to go in the morning.
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AI-generated summary based on recent guest reviews
6
Josh
3 weeks ago
·
Stayed 2 nights
No air con. Awful fan in room.
No air con. Awful fan in room.
6
Adam
last month
·
Stayed 1 night
Practical and basic. Does the job for a stopover.
Practical and basic. Does the job for a stopover.
2
Matt
4 Aug 2026
·
Stayed 1 night
The room was ridiculously hot. I totally understand the weather has changed of recent however as a high end hotel provisions should be made. I had to go to reception 3 times to get fans. The original fan in the room worked poorly and made a loud buzzing noise. The next fan didn’t work, the next two were filthy and covered my wife’s wine and snacks in dust when we turned it on. I said to staff I’d leave and asked for a refund to be told nothing could be done until 3 days later whem management returned. It took me to call them 4 days later to discuss. I’ve been told a manager will email me in the next 24hours. Utterly disappointed as I could have got a cheaper hotel with better standard 1 mile down the road. I’ll not be returning.
The room was ridiculously hot. I totally understand the weather has changed of recent however as a high end hotel provisions should be made. I had to go to reception 3 times to get fans. The original fan in the room worked poorly and made a loud buzzing noise. The next fan didn’t work, the next two were filthy and covered my wife’s wine and snacks in dust when we turned it on. I said to staff I’d leave and asked for a refund to be told nothing could be done until 3 days later whem management returned. It took me to call them 4 days later to discuss. I’ve been told a manager will email me in the next 24hours. Utterly disappointed as I could have got a cheaper hotel with better standard 1 mile down the road. I’ll not be returning.
2
kulwant
1 Aug 2026
·
Stayed 2 nights
Wasn’t happy with some staff Very hot fan didn’t help
Wasn’t happy with some staff Very hot fan didn’t help
10
Alex
31 Jul 2026
·
Stayed 1 night
Good place to stay while stopping overnight night before traveling to the euro tunnel. Restaurant and bar had very good choices.
Good place to stay while stopping overnight night before traveling to the euro tunnel. Restaurant and bar had very good choices.
FAQs about Village Hotel Maidstone
Is parking available at the property?
Self parking is available on-site for a fee of GBP 5.00 per night. Parking is limited, and reservations are not required.
What type of breakfast is offered and what are the serving hours?
English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee of approximately GBP 17.50 for adults and GBP 7.50 for children.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be available for an additional fee.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details on room accessibility are not provided.
Where is the property located in relation to key landmarks?
The hotel is located in Maidstone's historical district, just a 4-minute walk from Kent Life and a 5-minute drive from Mote Park. It is approximately 7 miles from Rochester Castle and Rochester Cathedral.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available. Children may access the pool during limited hours, which are subject to change.
What are the hotel's policies for guests staying with children?
Children are allowed at the property, but specific age limits for free stays are not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: 128.3199733856201USD
- 2026-09-05: 136.84118056793213USD
- 2026-09-06: 91.74161517028809USD
- 2026-09-07: 159.8695560821533USD
- 2026-09-08: 214.3816344024658USD
- 2026-09-09: 175.8340567047119USD
- 2026-09-10: 100.85939200744629USD
- 2026-09-11: 99.962477394104USD
- 2026-09-12: 157.76267554016113USD
- 2026-09-13: 82.10365745239258USD
- 2026-09-14: 140.94518318481445USD
- 2026-09-15: 227.6344USD
- 2026-09-16: 212.16213336181642USD
- 2026-09-17: 129.75102460632323USD
- 2026-09-18: 93.33193889007568USD
- 2026-09-19: 123.66586703796386USD
- 2026-09-20: 78.72652224273682USD
- 2026-09-21: 126.5926USD
- 2026-09-22: 159.1118USD
- 2026-09-23: 168.02849032287597USD
- 2026-09-24: 128.9154USD
- 2026-09-25: 118.91889972839355USD
- 2026-09-26: 141.02044664001465USD
- 2026-09-27: 73.06383331680298USD
- 2026-09-28: 123.1084USD
- 2026-09-29: 159.1118USD
- 2026-09-30: 168.7301576751709USD
- 2026-10-01: 95.77194927215577USD
- 2026-10-02: 105.56523644256592USD
- 2026-10-03: 135.8838USD
- 2026-10-04: 71.91391688613892USD
- 2026-10-05: 117.67304764556884USD
- 2026-10-06: 164.59360941772462USD
- 2026-10-07: 169.69681547851562USD
- 2026-10-08: 110.4607547088623USD
- 2026-10-09: 111.2941641204834USD
- 2026-10-10: 177.35102203674316USD
- 2026-10-11: 68.97557630386352USD
- 2026-10-12: 125.4312USD
- 2026-10-13: 164.52392825317384USD
- 2026-10-14: 141.49998312835694USD
- 2026-10-15: 101.03930126037598USD
- 2026-10-16: 91.95944855651855USD
- 2026-10-17: 118.06878774871826USD
- 2026-10-18: 74.31271578598022USD
- 2026-10-19: 105.40538799285889USD
- 2026-10-20: 153.16543767089843USD
- 2026-10-21: 147.4978USD
- 2026-10-22: 87.70892410125732USD
- 2026-10-23: 89.83428822784424USD
- 2026-10-24: 118.66046625366211USD
- 2026-10-25: 81.0993058959961USD
- 2026-10-26: 98.25443822784423USD
- 2026-10-27: 135.8838USD
- 2026-10-28: 127.0535022705078USD
- 2026-10-29: 99.23021377258301USD
- 2026-10-30: 88.4756118484497USD
- 2026-10-31: 121.947USD
- 2026-11-01: 67.65605570602418USD
- 2026-11-02: 98.55055659484863USD
- 2026-11-03: 138.2414405822754USD
- 2026-11-04: 129.08961177215576USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children may access the hotel pool during limited hours.
- Children are allowed in the pool during certain hours and these are subject to change.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Fee for English breakfast: approximately GBP 17.50 for adults and GBP 7.50 for children
- Self parking fee: GBP 10 per night
- A late check-out fee will be charged
- Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; swimming pool; fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Room service
Services
Business centre
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Express check-in/check-out
24-Hour Front Desk
Activities
Swimming pool
Pool indoor
Pool (Indoor)
Terrace
Fitness Center (nearby)
Internet
Free wi-fi
General
Room service
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Steam room
Solarium
Family room
Wheelchair Accessible (Limited)
Parking
Parking
Electric car charging station
Parking (Limited)
Parking Onsite