Berjaya Makati Hotel

When i stayed there the elevator was broken and my room was in the 21st floor. It took more than 30 minutes to go up because there was only 1 elevator working. It was a terrible experience. I will never stay in this hotel again

Great location but the property has not been maintained for several years. We had run out of water in the whole hotel. I would say 2/10 for my review.

Problems with lift and having access to room. Staff excellent.

Great bed and linen.,location it’s close to everything I need. Staff polite, courteous, helpful. Great value for money. Has swimming pool and gym. I’ll come back to this every time. If ever I have issues, I ring they resolve it.

The property needs to get their elevator fixed so the service crew will not use the passenger carriage.

Service staff and receiption lack of experience Bad impression my first day staywas very disappointed they shut fown water supp'y without informing the guest

エレベーターが3台中１台のみ稼働で、20分待ち。 時間がもったいない。

Great hotel and very affordable! The staff was very pleasant and Mark helped me move rooms and gave me ideas to go eat. Micah switched my cake out to one that was better amd eas happy to do so, thank you! Upgraded me to a nicer room after a leak in my room, very nice of them. Close to Burgess Street and places to eat. Safe and about 30 min from airport, but check traffic it is really bad there and crazy! Great value, staff, clean, great shower, Gym and Pool on 5th floor and a rooftop bar on the 27th floor. Restaurant in hotel is nice and staff is always smiling, guest friendly too. Thank you Berjaya!

Great hotel! Comfy bed, location accessible to where I want to go, spacious room, staff are courteous and attentive, fast wifi, 4 ft swimming pool, Gym, and entertainment on weekend night. Great 3 star hotel, good value for money! I will be back!

The staff were very friendly and helpful. We had a few issues with the wifi however they repaired the problem very quickly. While staying, go to the lounge downstairs and enjoy the live music. The hotel is within walking distance of anything you may need, and public transportation is teadily available.

It was as advertised everything is good accept carpets in the room very stained.

The room is comfortable. Sheets weren't crispy clean but manageable. Tub is not that clean. Service of staff excellent. Hotel needs some maintenance work. Water pressure is horrible. Restaurant is very good. Security is good. Worth the price though. You get what you pay.

The staff are excellent and the location is great but the hotel itself has seen better days, they should probably refurbish the rooms as they had stained carpets and several coats of paint on the walls

Mycket tillmötesgående personal. Toppen housekeeping. Rent badrum och sängkläder, men heltäckningsmatta gör att golvet aldrig är riktigt rent.

Very untidy . Carpets were filthy and lifts very slow . Stayed here three times before but won't again

The hotel was very good, but the carpet in my room was in terrible condition (old, with LOTS of stains) and the AC was not really adjustable. The location is far away from the trains. Of course, there is bus transportation, but traffic is unimaginably heavy for most of the day. So, getting to other parts of Manila takes a long time. Everything else was GREAT. The hotel staff was super friendly, and I could even request changing the bedsheets as often as I wanted to. I didn't try the breakfast, because there are much cheaper (and high quality) dining options around the hotel.

Rooms are very out dated carpets is dirty washroom has no pressure water its like slowest water tap and also hot water is room temperature not a hot water very disappointed hallways and room has bad smells.

Love that this hotel is in a busy area like Makati, and is conveniently priced and adjacent to malls, shops and entertainment. rooms were clean and service was good

Well past its best. Decor and furniture very dated and worn. Bathroom and tiles in poor condition and not clean

Cleanliness in the room

The property really needs a face lift. Everything is pretty old including carpet, walls, decor, etc. there wasn’t really an odor and water pressure and hot water was good. Wi-Fi wasn’t really that great as signal was pretty weak most of the time

The room is comfortable. Sheets weren't crispy clean but manageable. Tub is not that clean. Service of staff excellent. Hotel needs some maintenance work. Water pressure is horrible. Restaurant is very good. Security is good. Worth the price though. You get what you pay.

the floor carpet was dirty , felt like it was not cleaned in years. even for their most expensive premier studios. the checking was extremely slow, they could not give me a room even until 4:30 PM. the rooms were not very quiet and I could hear outside noise even at floor 24.

Amenities tv poor channels no smart tv you need too ask for one too be installed, they have no normal tea only green no milk only leave 2 sugars in room cleaning room leave no new soap

WiFi was spotty at best, accomodations were average if that

Honestly I have Mixed feelings regarding this hotel! They originally put me in a Very Dated but extremely large room on the 17th floor, as I arrived after midnight I didn't really care too much as all I wanted to do is sleep and I slept very deeply but the next morning I started noticing a funny smell, but I thought it'd dissipate, so I went out for the day and did my thing, then in the evening when I got back at 1830 I noticed the smell got more intense and I also noticed across the hall and also the unit next to me they were doing construction on and the smell was all the fumes from the paint thiners and other chemicals. I went down to the reception and complained they said all they could do is spray some air freshener in my room, I was not impressed I asked to be moved. I was told it was impossible. I rolled my eyes and walked away. I went out again for dinner this time and came back around 9pm and again the smell got more intense as they left all the doors of the rooms under construction open. I went back and complained again. Finally they offered to move me. They were going to give me a handicap room which was actually smaller than the room that I currently had, I refused then they ended up moving me to a nicer room with a king size bed instead of the queen that I originally had. My 2nd and final night I did sleep well as well in the new room.

Property was average kind of old. Aircon not working I complaint so many times and after two days they finally moved me to different room. Still AC was not working properly. Issue think it was centralize.

First, the staff is great. (Minus the fact that house keeping didn't sweep the floors. Next, The building was dated. The tv situation, there were 2 tvs, but only 1 remote shared between them. The tvs also offered different things to watch. One local only and the other streaming apps.

Well past its best. Decor and furniture very dated and worn. Bathroom and tiles in poor condition and not clean

I booked the deluxe room and it was super nice. Big with lots of space and a good view from the 12th floor. The rooftop bar is very nice and has all you can drink happy hours also there is an all you can drink beer for two hours special both at the rooftop bar and the restaurant in the lobby. The lobby restaurant had a live band and karaoke with a live band. Also 24 hour room service and a very nice breakfast.

Very good service

Staff and quality of service and atrention and security excellent and close to everything

the floor carpet was dirty , felt like it was not cleaned in years. even for their most expensive premier studios. the checking was extremely slow, they could not give me a room even until 4:30 PM. the rooms were not very quiet and I could hear outside noise even at floor 24.

Great hotel and awesome staff

The staff and service was exceptional even when experiencing minor difficulties with room

Good amenities, great central location and best of all , very attentive and capable staff. A very enjoyable six days at Berjaya Hotel.

The Staff at that hotel are wonderful and very helpful. Will always choose that hotel to stay for my trips in the Philippines.

Tremendous curtious staff very helpful also fixed my accommodation up moved me to a better room etc Very appreciated it

The hotel was okay, great and friendly staff but property looked dated. Only 1 person at front desk during checkout who also had to answer phones and entertain check-ins and check-out guests.

the hotel was just Okay, yet in the same price range we could have got better. Staff blurts out your room number without any concerns for safety. After sharing that it is a safety concern, it fell on def ears. Staff told us they were fully booked and can not extend. Yet we were able to find it no problem online and then extended.

Staff and location

There is an enclave of hotels and condos in this area of Poblacion, Makati that ranges from Budget to mid-tier 4 star. This one falls right in the middle. An affordable, clean and hospitable hotel right smack dab in the middle of the action. Expect budget conscious families and Foreigner Cowboys with Pinay girlfriends shacking up in this hotel. Lots of cheap restaurants and rooftop bars nearby. There is a mall with all the basics in the next block over. This part of Makati never sleeps and expect lots of interesting characters coming and going here in a wonderful confluence of red light district and family coalescing together. A 20 minute walk will get you to the greenbelt area assuming it’s not flooding right now.

I like that its close to p burgos street

The service is excellent, area is quiet and close to other dining places, you can walk to a shopping centre

Great location, the staff was super friendly and helpful when my phone was stolen. I felt totally safe in and around the hotel. Lots of food options in the area And very walkable if u can stand the heat and humidity.

Convenient location safe and quiet.

Centrally located and very economical, All shopping and restaurants within walking distance. Friendly staff, Hotel has all basic amenities. The breakfast seems to be repetitive. Only Limited options were available. I suggest this should be changed.

The hotel was very good, but the carpet in my room was in terrible condition (old, with LOTS of stains) and the AC was not really adjustable. The location is far away from the trains. Of course, there is bus transportation, but traffic is unimaginably heavy for most of the day. So, getting to other parts of Manila takes a long time. Everything else was GREAT. The hotel staff was super friendly, and I could even request changing the bedsheets as often as I wanted to. I didn't try the breakfast, because there are much cheaper (and high quality) dining options around the hotel.

Great location for staying. Advise everyone

hotel is great location

The room is comfortable. Sheets weren't crispy clean but manageable. Tub is not that clean. Service of staff excellent. Hotel needs some maintenance work. Water pressure is horrible. Restaurant is very good. Security is good. Worth the price though. You get what you pay.

This property was good for the price. Breakfast was served every morning and it was good. Staff is attentive and kind.

For the price, you get what you pay for. I’d say here again. The breakfast buffet is worth it.

Centrally located and very economical, All shopping and restaurants within walking distance. Friendly staff, Hotel has all basic amenities. The breakfast seems to be repetitive. Only Limited options were available. I suggest this should be changed.

Breakfast spread was bad Room condition run down Shower heater, hot/cold knob...not safe.

Hotel was great rooms older but clean tidy and serviced daily and comfortable. Food was suited to Chinese Korean and Philippine tastes and no western varieties of food was available. Service at tables in bar area. Was very slow and long waits to get drinks and service but entertainment and door staff were excellent and went beyond to help and make stay enjoyable

When we looked at the hotel on Expedia, the pictures looked very nice and clean, but when we saw the real thing, I was shocked. Everything in the hotel was old and the rooms were dark, and the toilet was very funny. You can't even sit on it. The open buffet breakfast is a complete disgrace. I have never seen anything like it in my life. There is no cheese or even eggs to eat. In short, there is nothing. I even have the pictures. I am not exaggerating.

The staff were very friendly and helpful. We had a few issues with the wifi however they repaired the problem very quickly. While staying, go to the lounge downstairs and enjoy the live music. The hotel is within walking distance of anything you may need, and public transportation is teadily available.

Hotel is good for the price, need some maintenance, tv to small, channels limited, items in the breakfast could, I only stay for one night

I booked the deluxe room and it was super nice. Big with lots of space and a good view from the 12th floor. The rooftop bar is very nice and has all you can drink happy hours also there is an all you can drink beer for two hours special both at the rooftop bar and the restaurant in the lobby. The lobby restaurant had a live band and karaoke with a live band. Also 24 hour room service and a very nice breakfast.