Name: Krystal Monterrey
Address: Calle Corregidora 519, Centro, Monterrey, Nuevo León, Mexico, Monterrey, Nuevo León, Mexico
Rating: 8.33

Guest reviews

8.3

Very good

Based on 2,858 verified reviews

Who stays here?

Business

38%

Couple

22%

Family

26%

Group

7%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

At Krystal Monterrey, travellers consistently praise the central, walkable location and spacious rooms, while feedback is mixed on cleanliness and service, and several reviews cite maintenance issues with air conditioning, plumbing, and worn furnishings.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Fabian

18 Apr 2026

·

Stayed 1 night

The main floor and lobby are beautiful, the doorman was a nice touch. Checking was a little slow because there was only one clerk with three people in line. We were given a room on the ninths floor, which had a spectacular view of the Monterrey skyline. The door to our room was an issue, very hard to open and close, it appeared like it was falling off It’s hinges or swollen. We told two different people about it, and we still needed to use our body weight in order to open and close the door. The bathroom had the most issues from the shower not draining to a trickle of hot water from the sink faucet. Overall, it was not a good experience, and we do not plan on staying here again.

4

Kaj

18 Apr 2026

·

Stayed 3 nights

2nd class hotel. Not good.

8

Diego

10 Apr 2026

·

Stayed 2 nights

ok

10

Sixto

24 Mar 2026

·

Stayed 2 nights

Good

10

Cynthia

30 Jan 2026

·

Stayed 3 nights

10

Calle Corregidora 519, Centro, Monterrey, Nuevo León, Mexico

Location

With a stay at Krystal Monterrey, you'll be centrally located in Monterrey, within a 5-minute drive of Macroplaza and Monterrey Institute of Technology. This hotel is 2.6 mi (4.2 km) from Fundidora Park and 2.8 mi (4.6 km) from Cintermex.

Monterrey Metropolitan Museum(0.1 Miles)

Museo Metropolitano de la Ciudad de Monterrey(0.1 Miles)

Faro de Comercio(0.1 Miles)

Metropolitan Cathedral of Our Lady of Monterrey(0.1 Miles)

Casino Monterrey(0.1 Miles)

Plaza Mexico(0.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Parking is available on-site and is limited. Valet parking is also offered for a fee of MXN 180 per stay.

A buffet breakfast is available daily from 7:00 AM to 11:00 AM for a fee of approximately MXN 350 for adults and MXN 175 for children.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request and could incur additional charges.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The hotel is centrally located in Monterrey, within a 5-minute drive of Macroplaza and Monterrey Institute of Technology. It is approximately 2.6 miles from Fundidora Park and 2.8 miles from Cintermex.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Krystal Monterrey

Amenities

Property description

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