Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 6:00 AM to 9:00 AM for a fee. The cost is approximately MXN 300 for adults and MXN 150 for children aged 12 and younger, who eat free breakfast.

Does the hotel allow pets?

Yes, pets are allowed in specific rooms only, with a pet fee of MXN 400.20 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 6:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request but cannot be guaranteed.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. There are also elevators available.

What is the hotel's location in relation to key landmarks?

The hotel is located in the heart of Monterrey, just a 4-minute drive from ISSSTE Regional Hospital and 5 minutes from Estadio Universitario. It is approximately 2.6 miles from Walmart Park and Gaspar Mass, with various attractions within a short driving distance.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal. Guests can enjoy the pool during operational hours.

What are the hotel's policies regarding children?

Children aged 12 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

CHN Hotel Monterrey Norte - Comfortable Accommodation

What guests think

At CHN Hotel Monterrey Norte, Trademark Collection by Wyndham, guests describe a budget-friendly, convenient option with friendly staff, but recurring issues with cleanliness, dated facilities, noisy or failing air conditioning, and inconsistent service affect comfort and reliability.

Multiple reviews mention broken or limited elevators, an occasionally closed or dirty pool, and a gym with minimal upkeep. Connectivity is a weak point, with many noting poor Wi-Fi and phones that do not work, and several report noise from traffic or equipment disrupting sleep. Breakfast is often praised and considered good value, though some guests found food quality uneven, items excluded, or room service limited. Expect an affordable stay with convenient access, but variable standards.

Facilities

Cleanliness

Rooms

Service

Location

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AI-generated summary based on recent guest reviews

Facilities

Elevators frequently malfunction or only one works; the pool is sometimes closed, cold, or appears dirty, and the gym lacks supplies and upkeep. Some mention an aging property, a closed bar, limited accessibility features, and parking that feels tight or has equipment problems.

Related guest reviews

6

Jorge

May 30, 2025

·

Stayed 3 nights

El hotel tiene varios detalles en el mantenimiento del edificio y las instalaciones. Habitación: Gotera en la regadera, no toallas para secado de manos, no toalla para pies al salir de la regadera. La cera que aplican al trapear provoca suciedad y resbalones. El gimnasio no tiene toallas para desinfectar los equipos, tampoco toallas para el sudor, no hay dispensadores de agua. Aunque sea el edificio de varios años, con un buen mantenimiento, la experiencia es diferente.

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $125
11 $79	12 $79	13 $78	14 $78	15 $78	16 $78	17 $78
18 $77	19 $78	20 $81	21 $78	22 $78	23 $78	24 $78
25 $80	26 $78	27 $78	28 $84	29 $78	30 $78	31 $78

Su	Mo	Tu	We	Th	Fr	Sa
1 $85	2 $79	3 $78	4 $79	5 $85	6 $78	7 $85
8 $78	9 $80	10 $77	11 $79	12 $78	13 $78	14 $78
15 $81	16 $79	17 $85	18 $80	19 $78	20 $85	21 $79
22 $78	23 $85	24 $80	25 $78	26 $85	27 $78	28 $85
29 $78	30 $78

About this property

Location

Room options

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Room, 2 Twin Beds

Junior Suite, 1 King Bed

Guest reviews of CHN Hotel Monterrey Norte, Trademark Collection by Wyndham

What guests think

Property Policies

Check-in instructions

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