Is parking available at the property?

Yes, self parking is available on-site for a fee of CAD 25 per night, which includes in/out privileges. The underground parking has a maximum vehicle height limit of 6.2 feet (1.87 meters).

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 7 AM to 10 AM.

Does the property allow pets?

Pets are not allowed at the property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. However, specific details about bathroom accessibility are not provided.

Where is the property located in relation to key landmarks?

The property is located in the heart of Ottawa, within a 15-minute walk of Rideau Canal and the University of Ottawa. It is approximately 0.8 miles (1.3 km) from Parliament Hill and 1.3 miles (2.1 km) from Byward Market Square.

What are the policies for guests staying with children?

Up to 2 children aged 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

The Business Inn Ottawa - Affordable Aparthotel

Average nightly price at The Business Inn by month, last 12 months (USD)
Month	Average price
January	$87
February	$104
March	$102
April	$102
May	$121
June	$119
July	$116
August	$122
September	$115
October	$102
November	$97
December	$89

What guests think

Reviews of The Business Inn highlight very spacious, apartment-style rooms with kitchen amenities, consistently clean spaces, friendly staff, and an excellent free breakfast, plus a central location near Parliament and Elgin Street, making it convenient for work and sightseeing.

Guests appreciate practical extras such as free laundry, in-room desktops with printers, and paid indoor/outdoor parking, including EV charging. Common drawbacks include dated decor and worn carpets in places, small elevators, crowded breakfast seating, and reliance on disposable tableware. A few mention noise, occasional maintenance issues, or the surrounding area feeling rough at times, but overall value is strong. Expect a clean, roomy, great-value stay in downtown Ottawa.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Practical amenities stand out: free self-serve laundry and in-room desktops with printers. Parking is available (indoor and outdoor) for a fee with free EV charging; elevators are small.

Related guest reviews

10

Alison

Nov 25, 2025

·

Stayed 2 nights

Excellent breakfast! Parking under the building was easy and we had great rooms. The large laundry area had plenty of machines and was free - really appreciated after a long time travelling.

10

Mukti

Nov 26, 2025

·

Stayed 1 night

The rooms are clean and spacious with the provision of a kitchenette, desktop and printer.

10

Deb

Jan 30, 2026

·

Stayed 2 nights

Very clean hotel. Spacious suite ,excellent continental breakfast. Underground parking (Heated) This will be our go to hotel in Ottawa. It’s located right down town with lots of stores and restaurants within walking distance.

10

Paul

Dec 3, 2025

·

Stayed 1 night

Friendly service and clean rooms , was also upgraded to a king room no charge, fee for parking but free charging for electric vehicles

10

Isabelle

Nov 4, 2025

·

Stayed 3 nights

the room was clean, inside parking with your own charging station is provided without extra charge, staff were great.

10

Stephen

Nov 7, 2025

·

Stayed 6 nights

Great for the price. Room had a living space with desk, kitchenette with oven and free laundry. Great location. Would happily stay again.

10

Gerry

Oct 24, 2025

·

Stayed 2 nights

I really liked the extras --- free laundry, laundry basket in the room, kitchen, lots of outlets. You really hit it out of the park!

10

Irtaza

Nov 25, 2025

·

Stayed 7 nights

The rooms were very apartment-esq, which was nice (right down to a full desktop and printer), and it was easy to climate control the space. The staff were excellent and friendly. Having laundry and breakfast be complementary was a nice addition; I wouldn't say breakfast was incredible, but I've certainly had worse.

10

Andrew

Nov 17, 2025

·

Stayed 2 nights

It's a great spot, especially if you're staying for a prolonged period of time. We had a suite that ended up being upgraded to a full suite, including a full kitchen, desk top, dining room table and 2 couches. The room was clean and the staff were polite and friendly. The gym was decent and included other great free amenities such as: free breakfast (7-10am) and laundry! The parking is not included so bear that in mind and check the signage in the elevator. ***10$ off your stay if you tell the staff ahead of time that you will not be using room service.*** Plenty of landmarks and restaurants in easy walking distance

10

Bianca

Oct 25, 2025

·

Stayed 1 night

Great breakfast, expensive on-site parking though

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Cleanliness

Rooms are consistently very clean and housekeeping is praised. Some mention worn carpets, occasional odors, or public areas needing refresh.

Related guest reviews

10

Melanie

Jan 12, 2026

·

Stayed 2 nights

Everything was great! The staff were super kind and polite. The only small thing is that the elevator carpet and the sofa in the room could use renovation/replacement.

8

Jennifer

Jan 11, 2026

·

Stayed 1 night

We had the executive room with king bed and pullout couch. Room was massive and had all you could need for your stay, including a computer and kitchenette. The bed was comfortable and the room was very clean. The location is perfect and they have outdoor and indoor parking (for a fee). The room is well worth the cost. The only thing missing was the upgrade on decor - it feels very 90’s. I also found the layout of the hotel to be very non-intuitive.

10

Ejeromedoghene

Feb 5, 2026

·

Stayed 2 nights

Yes the room was spotless and the staff were exceptional.

10

Radu

Sep 29, 2025

·

Stayed 2 nights

I had a pleasant stay overall. The room was very clean and comfortable, and the location couldn’t be better. The staff were friendly and helpful throughout my visit, which made the experience even more enjoyable. The only thing I would improve is the hallways, as they were often cluttered with carts, which took away a bit from the otherwise tidy atmosphere. Other than that, everything was great and I would definitely consider staying here again.

10

Ashley

Nov 16, 2025

·

Stayed 2 nights

The room was very clean, staff were lovely - thank you!

10

Jena

Feb 17, 2026

·

Stayed 1 night

The room was clean and spacious. The breakfast had great variety and hit the spot before we headed out skating on the canal. They even had snacks bags with a water bottle to take to go. We highly recommend this hotel. It is an easy walk to the Rideau Canal and Parliamet buildings. It was very secure.

10

Keith

Feb 19, 2026

·

Stayed 1 night

Excellent service, fast and courteous. Clean room, ample breakfast.

10

Aourika

Feb 5, 2026

·

Stayed 1 night

The room is very clean ,super clean The staff absolutely gorgeous very professional, friendly, helpful. We so happy Thank you very much for everything

10

Danielle

Sep 29, 2025

·

Stayed 3 nights

We loved our stay, this is the biggest room we ever stayed at. Huge balcony also ! It’s literally an apartment! Right next to a bar, pool room and all the restaurants. The bad thing was the carpet, it was filthy, stained, or sticky pretty much everywhere . (Room 508) We had to wear socks or shoes the entire time. I do recommend this place though, for the size of it and the quietness. Will definitely stay there again.

10

Emmanuel

Feb 19, 2026

·

Stayed 2 nights

Everything was seamless and spotless

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious, apartment-style, and well equipped with kitchens and workspaces; many have balconies or views and comfortable beds. Decor feels dated in places, and a few note noise or minor maintenance issues.

Related guest reviews

8

Jennifer

Jan 11, 2026

·

Stayed 1 night

We had the executive room with king bed and pullout couch. Room was massive and had all you could need for your stay, including a computer and kitchenette. The bed was comfortable and the room was very clean. The location is perfect and they have outdoor and indoor parking (for a fee). The room is well worth the cost. The only thing missing was the upgrade on decor - it feels very 90’s. I also found the layout of the hotel to be very non-intuitive.

10

Jason

Feb 5, 2026

·

Stayed 7 nights

The room was spacious with a lot of room. The king size bed was perfect! Room cleaning was on time and amazing job! I will definitely be coming back.

10

Robin

Feb 6, 2026

·

Stayed 1 night

Great stay, big suite, awesome breakfast

10

Jeffrey

Oct 17, 2025

·

Stayed 1 night

Pleasant surprise to find a large balcony I could actually go out on. Nice view.

10

Mukti

Nov 26, 2025

·

Stayed 1 night

The rooms are clean and spacious with the provision of a kitchenette, desktop and printer.

8

Brenda

Oct 16, 2025

·

Stayed 3 nights

Loved the room except we were beside the elevator which was noisy at times. The pillows were very uncomfortable, hard and lumpy

10

ALVES

Jan 26, 2026

·

Stayed 2 nights

The size and living space, the organization of the room. Next the kitchen space has just about everything one needs for preparing meals. The view from the windows was also great. I loved it and would return.

8

Alison

Nov 15, 2025

·

Stayed 5 nights

A very conveniently located hotel for walking to the city centre. Rooms are a bit tired but beds are comfortable, showers strong and having a kitchenette was great. Nit all rooms have balconies. The complimentary breakfast has a lot of variety and there is something for all diets. Front desk staff were welcoming and friendly. Only one thing needs to be mentioned and that was the missing evacuation plan that is required on all hotel room doors. We had a fire evacuation and there were many confused people. The hotel needs to review their fire evacuation plan and ensure all staff are aware of it. We stood outside for >30 mins, in negative degree temperatures with no advice or concern by staff. We will stay at this hotel again, as I’m sure this is going to be addressed.

10

Melanie

Nov 16, 2025

·

Stayed 1 night

Spacious suite, with fully furnished kitchen. Great location close to coffee shops, pubs and other amenities. Was able to check in early.

10

Liz

Oct 6, 2025

·

Stayed 5 nights

The Business Inn was in a great location and the suite we were assigned was spacious with a balcony overlooking Minto Park. Noise at night from the busy street below was easily blocked by the double balcony doors. Breakfast options were varied enough we could all find something with gluten free items listed clearly. Great access to Centretown and all the different restaurants and shops. The cons- water pressure was terrible in the shower offering a trickle rather full shower, and temp controls not working well - either cold or scalding. Breakfast room was small and crowded but staff were very helpful. We took our food to our room which worked well. Windows on balcony and in bedroom could be cleaner. Despite these minor hiccups it was a great place to stay and we will definitely be back. Easy walking along the Rideau canal made it possible to walk downtown or to Carleton University.

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Service

Service is widely described as friendly, helpful, and accommodating, with efficient check-in and frequent complimentary upgrades. A small number reported rude interactions or poor communication during an evacuation.

Related guest reviews

10

Stephen

Dec 9, 2025

·

Stayed 1 night

Great location. Very friendly and efficient front desk staff. My room had everything I would need for a lengthy. stay, and more. Housekeeping does a great job keeping the room clean and organized. Thank you!

10

John

Nov 14, 2025

·

Stayed 1 night

Prompt friendly service.

2

David

Dec 1, 2025

·

Stayed 2 nights

Was the worse experience ever. I will never ever book with Business inn. Customer service agent was very condescending and aggressive. They called me on my phone to harass me. I was sick with a flu so I couldn’t make it to the hotel. I called them to cancel my booking. Customer service agent was very rude. DO NOT BOOK WITH THEM. You will regret it.

10

RYAN

Jan 27, 2026

·

Stayed 2 nights

Staff was great. Amazing room for the price. Can't beat the location

10

Roman

Oct 29, 2025

·

Stayed 4 nights

Excellent service! Highly recommended!

10

Happy

Nov 27, 2025

·

Stayed 2 nights

Initially, we were not happy with our room! So we spoke to hotel staff and they upgraded us in same price! The upgraded room was excellent! We enjoyed our stay there! Hotel staff is very polite and nice as well!

10

Kim

Feb 9, 2026

·

Stayed 2 nights

We had a great stay! The staff were extremely accommodating! And very quick to solve any issues! I would highly recommend this play and I will be returning!

2

Jean

Nov 22, 2025

·

Stayed 1 night

The service itself is good but We wanted to extend for 1 more night. And trying to see if there might be an option for a discount as a customer who wishes to pay more. And was really surprised with a hotel representative stating that “this is Canada” with bad attitude as if foreigners can’t have rights to express their opinions. Stated by the only one guy who was at receptions others were ladies happened on 22nd November 2025 around 10:30 Am. I straight checked out and got another good hotel with $45 lower.

10

Grace

Nov 30, 2025

·

Stayed 7 nights

We had a great stay from checking in to checking out. The first impression from checking in i knew we had made the right choice. The breakfast is lovely with suitable options. the bed and pillows were cloud status....lovely sleep. It felt just right at home.

8

Alison

Nov 15, 2025

·

Stayed 5 nights

A very conveniently located hotel for walking to the city centre. Rooms are a bit tired but beds are comfortable, showers strong and having a kitchenette was great. Nit all rooms have balconies. The complimentary breakfast has a lot of variety and there is something for all diets. Front desk staff were welcoming and friendly. Only one thing needs to be mentioned and that was the missing evacuation plan that is required on all hotel room doors. We had a fire evacuation and there were many confused people. The hotel needs to review their fire evacuation plan and ensure all staff are aware of it. We stood outside for >30 mins, in negative degree temperatures with no advice or concern by staff. We will stay at this hotel again, as I’m sure this is going to be addressed.

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Location

Central, walkable location near Parliament, the canal, and Elgin Street with many dining options. A few guests found the immediate area rough at times.

Related guest reviews

10

Karen

Nov 27, 2025

·

Stayed 4 nights

We found the hotel extremely convenient to access restaurants which were walkable on Elgin Street and could easily walk to downtown and the parliament buildings. It was also easily accessible for The Glebe. The room was very spacious and clean and we loved our stay there. Breakfasts were very good however we were disappointed that all cutlery, cups and plates were disposible which is very environmentally unfriendly. There were no recyling bins. This was our only criticism.

10

Frédéric

Nov 27, 2025

·

Stayed 3 nights

Professional service, nice small-appartment style rooms perfect for longer stays, great location.

10

Cynthia

Oct 25, 2025

·

Stayed 1 night

Great location located in the heart of Ottawa. Spacious rooms with very comfortable beds. Staff A1!

10

Joshua

Nov 25, 2025

·

Stayed 1 night

Nice and central

8

Amy

Oct 27, 2025

·

Stayed 1 night

Breakfast was good. Room is very large. Building is old. Good location downtown.

8

Richard

Oct 13, 2025

·

Stayed 4 nights

Although there were some safety concerns with a number of homeless people in the area, the property location was quite good as it was close to dining options and public transit. The room was generally comfortable. However, the building definitely was showing its age. The room was quite dated.

10

Jena

Feb 17, 2026

·

Stayed 1 night

The room was clean and spacious. The breakfast had great variety and hit the spot before we headed out skating on the canal. They even had snacks bags with a water bottle to take to go. We highly recommend this hotel. It is an easy walk to the Rideau Canal and Parliamet buildings. It was very secure.

8

Craig

Sep 29, 2025

·

Stayed 5 nights

The Business Inn is in a great location. Right off Elgin Street with access to lots of great food and drink options. Also not too far of a walk to the Parliament buildings, multiple museums, various attractions, and the canal. Rooms are starting to show their age but nice and quiet. The included breakfast is excellent with many cold and hot options for guests. Great way to fuel up before you start your day.

8

Michael

Nov 7, 2025

·

Stayed 2 nights

Great location if you want to be near downtown Ottawa, for a reasonable price.

10

Sandra

Dec 12, 2025

·

Stayed 2 nights

Clean, spacious, walking distance to parliament and Rideau Centre, quiet

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Dining

Breakfast earns strong praise for variety and quality, with useful takeaway snack bags. Recurring negatives are crowded seating at peak times and heavy use of disposable tableware.

Related guest reviews

10

Sharon

Jan 16, 2026

·

Stayed 1 night

Hands down the best breakfast I’ve ever had in a hotel.

10

Olivier

Dec 26, 2025

·

Stayed 6 nights

Good continental breakfast.

10

Karen

Nov 27, 2025

·

Stayed 4 nights

We found the hotel extremely convenient to access restaurants which were walkable on Elgin Street and could easily walk to downtown and the parliament buildings. It was also easily accessible for The Glebe. The room was very spacious and clean and we loved our stay there. Breakfasts were very good however we were disappointed that all cutlery, cups and plates were disposible which is very environmentally unfriendly. There were no recyling bins. This was our only criticism.

8

Emily

Jan 5, 2026

·

Stayed 3 nights

We've been to Ottawa many times but this was our first time staying at The Business Inn. It was quite chaotic and busy since it was between Christmas and New Year's. We loved the location, and our spacious and clean room. The room was well-stocked with paper towels, toilet paper and tissues for the mess of snow and salt! The breakfast selection was the only thing lacking and most guests had to bring the food back to their rooms since there was not nearly enough space in the cafeteria.

10

Christine

Oct 29, 2025

·

Stayed 2 nights

Friendly staff, clean room and free 24 hour laundry! And I was impressed with the variety of food on offer at breakfast.

10

Negar

Nov 19, 2025

·

Stayed 3 nights

Great location, very practical room, good breakfast, but everything is in disposable packaging with little options to recycle, including none in the room. Will happily stay again.

10

Jena

Feb 17, 2026

·

Stayed 1 night

The room was clean and spacious. The breakfast had great variety and hit the spot before we headed out skating on the canal. They even had snacks bags with a water bottle to take to go. We highly recommend this hotel. It is an easy walk to the Rideau Canal and Parliamet buildings. It was very secure.

8

Charlotte

Nov 24, 2025

·

Stayed 3 nights

The room was Big and good. The staff was really nice and did a lit to make us welcome. But the breakfast-lounge was small and to many people were eating at the same time - and the so called VIP-lounge wasn’t a real lounge

8

Christine

Oct 11, 2025

·

Stayed 4 nights

The breakfast was plentiful and well stocked. Including options to take a snack pack away with water, cookies and a granola bar.

10

Christina

Dec 15, 2025

·

Stayed 2 nights

The breakfast was amazing.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $107	2 $111	3 $113	4 $112	5 $103	6 $112	7 $115
8 $102	9 $105	10 $103	11 $135	12 $103	13 $110	14 $110
15 $102	16 $104	17 $105	18 $104	19 $108	20 $116	21 $116
22 $106	23 $108	24 $107	25 $108	26 $109	27 $118	28 $116
29 $108	30 $108

Su	Mo	Tu	We	Th	Fr	Sa
		1 $95	2 $96	3 $94	4 $92	5 $92
6 $96	7 $94	8 $93	9 $91	10 $93	11 $93	12 $93
13 $93	14 $93	15 $94	16 $93	17 $93	18 $94	19 $93
20 $93	21 $93	22 $93	23 $98	24 $127	25 $120	26 $121
27 $93	28 $92	29 $95	30 $92	31 $144

The Business Inn

Prices for The Business Inn

Monthly average prices

About this property

Location

Room options

Two Bed Suite, 2 King Queen Beds, 1 Queen Sofa Bed

Mini Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Studio Suite, 1 King Bed

Signature Suite, 1 Queen King Bed, 1 Queen Sofa Bed

Guest reviews of The Business Inn

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Business Inn

Considering this hotel for your Ottawa trip?

Prices for upcoming dates