Is parking available at the property?

Yes, free self-parking is available on-site. The parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are not allowed at this property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 11:30 PM, and check-out is at 11:30 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Ottawa, within a 5-minute drive of St. Laurent Centre and the University of Ottawa. It is approximately 2.8 miles from Rideau Canal and 3.5 miles from Rogers Centre Ottawa.

What are the policies for guests staying with children?

Up to 4 children aged 18 years or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds or cribs?

The property offers rollaway beds for a fee of CAD 15.00 per night, subject to availability. Advance request or confirmation may be required.

WelcomINNS Ottawa - Comfortable Stay in Ottawa

Average nightly price at WelcomINNS Ottawa by month, last 12 months (USD)
Month	Average price
January	$100
February	$115
March	$119
April	$153
May	$152
June	$125
July	$129
August	$105
September	$116
October	$108
November	$107
December	$92

What guests think

Across recent stays at WelcomINNS Ottawa, guests consistently praise very clean, modern rooms and friendly, accommodating staff, with many highlighting good value, free parking, and a convenient location near St. Laurent Centre and transit.

Breakfast is frequently described as generous with hot and cold choices, though the basement room feels small at busy times and the quality of some hot items can be hit or miss. Rooms are modern and comfortable but soundproofing varies, and several guests note half-glass showers that splash water onto the floor. Facilities are basic with free parking and laundry; some mention a very small gym, limited ice, and occasional elevator problems. Overall, expect a clean, good-value stay in a convenient east-end location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free on-site parking is widely appreciated, and self-serve laundry is available. Several guests mention a very small gym, limited ice access, and occasional elevator issues.

Related guest reviews

2

Kirt

Oct 17, 2025

·

Stayed 2 nights

I got stuck in the elevator- the front desk man brushed it off as if it was nothing. Terrible and unsafe- I didn't know if I was going to be stuck for an hour or plummet to my death. Worse place I've stayed in.

8

Lorie

Feb 7, 2026

·

Stayed 3 nights

This was a very pleasant stay with one exception, but first the good stuff. Extremely clean, newly renovated room with fridge, microwave, k-cup type coffee maker, comfy bed, quiet aircon/heat. A laundry room is available, as are vending machines. Friendly and efficient desk and house-keeping staff. Now for the not-so-good stuff. The breakfast room, located in the basement, is well-stocked and clean, but small for the size of the hotel. The bad part is the quality of the food provided and specifically, the steam table items. The scrambled eggs were the type that pour out of a container and into shaped cups, and had little flavour. The sausages were very dry and had an odd flavour and texture. Finally, there were these other things and I honestly don't know what they were - they looked like they might be potato patties but they were chewy and the flavour was indestinguishable. I ended up having packaged boiled eggs from the fridge and a bagel for the rest of my stay.

10

Cindy

Jul 23, 2025

·

Stayed 1 night

We stayed in renovated floor so looks new and clean. Missing ice machine. Breakfast is decent.

10

Chun Xia

Sep 13, 2025

·

Stayed 1 night

Easy parking, convenient and clean

8

Adrian

Sep 4, 2025

·

Stayed 2 nights

Rooms were clean and breakfast was wonderful. Only issue was the elevators a few times during my stay.

8

Sacha

Sep 30, 2025

·

Stayed 2 nights

The gym could have used improving, otherwise everything was fine.

8

Sharon

Aug 9, 2025

·

Stayed 3 nights

Very nice hotel. Walking distance to the metro. Clean rooms. Pleasant & well informed staff. Decent breakfast. My only complaint is that there was only one ice machine & it was in the basement. There are either 6 or 7 floors!!

10

Gina

Jul 18, 2025

·

Stayed 2 nights

Good price, convenient to public transit and free parking.

10

Nadine

Sep 19, 2025

·

Stayed 3 nights

For the price the parking was included as well as breakfast. The rooms are nice and clean.

10

Luiza

Aug 20, 2025

·

Stayed 2 nights

This is a budget hotel. But it is conveniently located, close to an LRT & bus station, and a mall. The hotel was well maintained, the room was clean, the beds were comfortable and the hotel quiet. I had a good night sleep, no slammed doors by other guest and no noise from outside, despite the hotel not being too far from a highway. The hotel has plenty of parking and is free. If you are on a budget, I recommend this hotel.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness earns strong praise across reviews, with many noting spotless, recently renovated rooms. A few reports mention issues like stained bedding, lingering odors, or missed trash.

Related guest reviews

6

Chloé

Jul 18, 2025

·

Stayed 2 nights

My shower curtain had mold on it and my towels smelled like vinegar. The hallways smelled like body odour.

10

Kenneth

Nov 28, 2025

·

Stayed 1 night

Clean and spacious, I was pleasantly surprised at the size of the room. The bed was extremely comfortable (making leaving the next morning a little more difficult as my body wanted to stay) and all lights and supplies worked and were plentiful. I would definitely stay again when overnighting in Ottawa.

6

Mustaqeem

Nov 5, 2025

·

Stayed 1 night

no proper toiletries, duvets where stained and dirty.

10

Amos

Jul 17, 2025

·

Stayed 1 night

Clean reasonably newly decorated rooms

10

MAAN

Jan 13, 2026

·

Stayed 2 nights

The hotel is well-maintained and cleaned daily, and the staff are very helpful. I recommend booking there.

10

Richard

Sep 17, 2025

·

Stayed 1 night

Updated clean rooms. Good wifi. Good breakfast.

10

Beth

Sep 17, 2025

·

Stayed 3 nights

Very clean!

10

savitri

Nov 3, 2025

·

Stayed 1 night

Very clean room, very comfortable beds and bedding. Nice shower. Good breakfast easy check in. Good location not far from downtown Ottawa!

10

Stephen

Feb 25, 2026

·

Stayed 1 night

The room was very clean, staff was friendly and courteous.

10

Randi

Jan 12, 2026

·

Stayed 1 night

Spotless

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and comfortable, often with fridge, microwave, and Keurig. Some guests experienced thin walls or doors and shower designs without full doors that leave water on the floor, plus occasional bed comfort or Wi-Fi issues.

Related guest reviews

10

Monique

Nov 29, 2025

·

Stayed 1 night

Was checked in right away by friendly staff. Room was clean and modern. Breakfast had plenty of options including waffles, sausage patties, eggs and pancakes. Very minor thing that I didn’t like was how thin the doors were. Our room very close to the elevator and could hear it very easily. Thankfully most of the time it wasn’t an issue

10

SHARON

Sep 6, 2025

·

Stayed 1 night

Great place to stay. Comfy beds. Only negative was that that we could not get the wifi to work on our devices. ( even with front desk help). This wasn’t a big issue for us , but could be troublesome for others.

8

Lorie

Feb 7, 2026

·

Stayed 3 nights

This was a very pleasant stay with one exception, but first the good stuff. Extremely clean, newly renovated room with fridge, microwave, k-cup type coffee maker, comfy bed, quiet aircon/heat. A laundry room is available, as are vending machines. Friendly and efficient desk and house-keeping staff. Now for the not-so-good stuff. The breakfast room, located in the basement, is well-stocked and clean, but small for the size of the hotel. The bad part is the quality of the food provided and specifically, the steam table items. The scrambled eggs were the type that pour out of a container and into shaped cups, and had little flavour. The sausages were very dry and had an odd flavour and texture. Finally, there were these other things and I honestly don't know what they were - they looked like they might be potato patties but they were chewy and the flavour was indestinguishable. I ended up having packaged boiled eggs from the fridge and a bagel for the rest of my stay.

10

Kenneth

Nov 28, 2025

·

Stayed 1 night

Clean and spacious, I was pleasantly surprised at the size of the room. The bed was extremely comfortable (making leaving the next morning a little more difficult as my body wanted to stay) and all lights and supplies worked and were plentiful. I would definitely stay again when overnighting in Ottawa.

8

Bruce

Nov 3, 2025

·

Stayed 3 nights

Stayed here several years ago while the place was being redecorated. Room decor is quite modern in shades of gray. Bathroom has a large shower instead of a bathtub but only has a glass panel without a door so water can splash out onto the floor. Shower head can't be angled down to prevent this. Breakfast buffet has a good selection of items both hot and cold. Daily housekeeping is provided. The usual room amenities are provided as well. Bed is comfortable. Within a short walk to one of the city's malls which has a Light Rail station attached so you can take it to downtown Ottawa and avoid the traffic. Would recommend.

10

C

Oct 25, 2025

·

Stayed 1 night

Rooms are super comfortable, clean and cheerful. Nice to have a table and chairs and the Keurig and microwave are a nice touch. Roads around the hotel are under construction so that's a bit of a pain but not the hotel's fault and only temporary. Easy access to shopping, restaurants and highways. A short 14 minutes to downtown. Staff are friendly and professiknal

8

Andre

Dec 20, 2025

·

Stayed 1 night

Room very clean & quiet, bed a bit uncomfortable. Staff very friendly. Excellent location. I had to leave before the included breakfast, an assortment of snacks (muffins) & fruit early morning would have been nice. Overall I am pleased with my stay, will return.

10

Yizhi

Nov 27, 2025

·

Stayed 3 nights

The only downside was the poor soundproofing of the room, which affected my rest. Everything else was great.

10

Ashley

Oct 19, 2025

·

Stayed 2 nights

The only thing was, my room did not have a shower door so water had gone all over the floor, so we had to put towels on the floor.

10

Pedro

Nov 19, 2025

·

Stayed 2 nights

Clean Room. Quiet. Near shoping mall, and well connected.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, efficient, and accommodating, handling early check-ins, room changes, and to-go breakfasts. Isolated complaints cite slow or unhelpful front-desk interactions and a problematic service-dog incident.

Related guest reviews

10

Kelly Scott

Aug 27, 2025

·

Stayed 3 nights

We were on a budget and the Welcominns was perfectly priced and met all of our needs. Front desk service was friendly and helpful, the room was clean and obviously recently renovated. We had a room on the back of the dirt floor which gave us a second door, to the parking lot, so we could park right by our room. The breakfast was fine-typical free breakfast with eggs, meat, waffles, toast, yogurt, etc… The only amenity that we were missing was a full length mirror in our room. Highly recommend for those that aren’t looking for something “bougie”.

10

Joe

Dec 4, 2025

·

Stayed 2 nights

Staff is always great

10

Hillary

Jun 11, 2025

·

Stayed 1 night

Arrived early and was checked in right away. I was leaving very early in the morning, and the front desk agent gave me a breakfast bag to-go with a bagel, cheese, muffin and fruit. The rooms were clean and well-kept.

8

Marie Lucie

Jan 19, 2026

·

Stayed 2 nights

Staff tres gentil. surtout l'employé de nuit (Michaël) mais je ne suis pas sûr du nom. Il a été tres gentil car c'est grâce à lui que j'ai pu changer de chambre. Parce-qu'il y avait trop de bruit dans les chambres voisines. Il était 11h45 , il y avait de forte bruit impossible de dormir. INDIQUEZ AUX GENS L'HEURE DU COUVRE-FEU.

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10

Connie

Sep 19, 2025

·

Stayed 1 night

Excellent experience! Spacious, clean rooms. Very friendly gentleman at the check in desk. The included breakfast is served at 7am. As we had to catch an early flight the next morning he gave us a big bag full of breakfast items!!! Amazing guest service. Free, ample parking on the property and one of the best deals in the area!!

10

lorraine

Oct 24, 2025

·

Stayed 1 night

Upon reaching front desk the clerk ( sorry ai do not know his name) stated when he saw us getting out of the vehicle he changed our room to a main floor with with easy access. It was a refreshing experience to have someone take initiative to provide a service that was truly unexpected and really needed

10

Giacomo

Feb 6, 2026

·

Stayed 2 nights

Welcoming front desk staff and a great breakfast!

6

Veronica

Dec 3, 2025

·

Stayed 1 night

Was given a difficult time about our service dog, was followed around and harassed by maintenance man,

6

Joann

Aug 30, 2025

·

Stayed 1 night

Staff were little slow at check in and when checking a customer before us kept tapping the bell but staff did not respond. Cleanliness ok comfortable room for price paid

10

Mi Ji

Sep 26, 2025

·

Stayed 2 nights

The staff was very accommodating and courteous. The facility was clean, and I also liked the breakfast. The only downside was that there was construction going on around the property, so it was noisy at times. Also, someone was arguing some doors down, and I could hear the person as if this person were in my room.

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AI-generated summary based on recent guest reviews

Location

Convenient east-end spot near St. Laurent Centre, restaurants, and transit, with easy access to Highway 417 and downtown by LRT or short drive. Some note ongoing area roadwork or a less lively neighborhood.

Related guest reviews

8

Steven

Oct 12, 2025

·

Stayed 2 nights

Nice place, the only major issue is ongoing construction that makes it a bit challenging to get to, but that is not the fault of the hotel. In the room, the only issues were a slow drain in the bathroom sink, and a dirty bathroom vent grill that impeded exhaust of steam significantly. These are easily fixed and were pointed out to the desk staff who said they will follow up. A very comfortable stay

8

Bruce

Nov 3, 2025

·

Stayed 3 nights

Stayed here several years ago while the place was being redecorated. Room decor is quite modern in shades of gray. Bathroom has a large shower instead of a bathtub but only has a glass panel without a door so water can splash out onto the floor. Shower head can't be angled down to prevent this. Breakfast buffet has a good selection of items both hot and cold. Daily housekeeping is provided. The usual room amenities are provided as well. Bed is comfortable. Within a short walk to one of the city's malls which has a Light Rail station attached so you can take it to downtown Ottawa and avoid the traffic. Would recommend.

8

Leslie

Oct 1, 2025

·

Stayed 1 night

Super clean new room and good staff. Close to train and 10 minute uber into town. Good for my work layover.

10

savitri

Nov 3, 2025

·

Stayed 1 night

Very clean room, very comfortable beds and bedding. Nice shower. Good breakfast easy check in. Good location not far from downtown Ottawa!

10

Justin

Nov 27, 2025

·

Stayed 1 night

Quiet area

10

Laura

Sep 26, 2025

·

Stayed 2 nights

Convenient to Uber to Ottawa General Hospital, restaurant beside it, grocery store up the street, shopping mall across the street.

10

Mohammadreza

Aug 13, 2025

·

Stayed 1 night

Overall clean, functional and modern looking facilities inside. Rooms have a modern and neat decor. There was a fridge and microwave oven in the room. Breakfast was good and had a variety of options and warm food like eggs, sausages, … are available. It is 8 min drive to Parliament Hill in Ottawa. The area itself is not that attractive but some dining options are still in walking range. Level 2 EV charging station on site worked for me using chargelab app.

10

Joseph

Nov 2, 2025

·

Stayed 2 nights

Great hotel in a good location. Walking distance to a mall and restaurants. Rooms were clean and staff was very kind. Only downside was the sound. I could hear the room of drunk college age guys in the next room over but it wasn’t unbearable.

10

Scott

Sep 18, 2025

·

Stayed 1 night

I have never stayed at this property before, but I’m very glad that I did. The place is well-maintained. Everybody is polite and courteous. I was actually surprised they served breakfast, including some hot foods. The room came equipped with a fridge and microwave and two bottles of water so you don’t have to use the sink to fill the Keurig coffee pot. You can walk to many restaurants, including the Lonestar attached to the parking lot and the St. Laurent mall is a four minute walk. Great spot!

10

Sophie

Aug 8, 2025

·

Stayed 2 nights

The hotel is located walking distance to St Laurent shopping center and easy access to public transport to go downtown. The hotel has laundry facilities which is very convenient.

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AI-generated summary based on recent guest reviews

Dining

Breakfast generally offers good variety with hot and cold items and is a value add. However, the basement dining room feels small or crowded and the quality or temperature of some hot dishes can be inconsistent.

Related guest reviews

10

Monique

Nov 29, 2025

·

Stayed 1 night

Was checked in right away by friendly staff. Room was clean and modern. Breakfast had plenty of options including waffles, sausage patties, eggs and pancakes. Very minor thing that I didn’t like was how thin the doors were. Our room very close to the elevator and could hear it very easily. Thankfully most of the time it wasn’t an issue

8

Kaley

Aug 25, 2025

·

Stayed 1 night

Good breakfast, only problem is the breakfast room is too small

10

Ken

Jul 14, 2025

·

Stayed 2 nights

Great breakfast selection, clean and nicely renovated rooms, very small gym but overall clean and tidy

8

Peter

Nov 22, 2025

·

Stayed 1 night

A short stay but it surprised me.A standard room but comfortable enough.The free breakfast was better than I expected with choices of food,good coffee and an adequate sized room.

8

Lorie

Feb 7, 2026

·

Stayed 3 nights

This was a very pleasant stay with one exception, but first the good stuff. Extremely clean, newly renovated room with fridge, microwave, k-cup type coffee maker, comfy bed, quiet aircon/heat. A laundry room is available, as are vending machines. Friendly and efficient desk and house-keeping staff. Now for the not-so-good stuff. The breakfast room, located in the basement, is well-stocked and clean, but small for the size of the hotel. The bad part is the quality of the food provided and specifically, the steam table items. The scrambled eggs were the type that pour out of a container and into shaped cups, and had little flavour. The sausages were very dry and had an odd flavour and texture. Finally, there were these other things and I honestly don't know what they were - they looked like they might be potato patties but they were chewy and the flavour was indestinguishable. I ended up having packaged boiled eggs from the fridge and a bagel for the rest of my stay.

8

Patrick

Feb 4, 2026

·

Stayed 1 night

Room was exceptionally clean, need was comfortable and staff were pleasant and friendly. Breakfast offerings were just ok, sausages were overcooked and dry.

10

Lana

Dec 6, 2025

·

Stayed 1 night

Clean room, comfortable bed, good amenities (fridge/microwave/keurig). Excellent breakfast options inclusive of eggs, sausage, hot and cold cereals etc. Would definitely stay again.

10

Melody

Oct 28, 2025

·

Stayed 2 nights

Surprisingly impressive continental breakfast offerings. Clean rooms. Basic but great for our needs. Comfy beds and friendly staff.

8

Chelsey

Jul 15, 2025

·

Stayed 1 night

Breakfast quality could improve but overall a good stay

10

Kimberly

Jul 24, 2025

·

Stayed 1 night

Everything was wonderful, the only complaint the breakfast room was very tiny but it was ok we took our breakfast back to our room

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $83	14 $90
15 $79	16 $79	17 $81	18 $84	19 $80	20 $90	21 $92
22 $79	23 $79	24 $87	25 $85	26 $83	27 $114	28 $103
29 $83	30 $81

Su	Mo	Tu	We	Th	Fr	Sa
		1 $81	2 $81	3 $81	4 $81	5 $81
6 $81	7 $82	8 $81	9 $80	10 $87	11 $103	12 $118
13 $81	14 $81	15 $79	16 $79	17 $80	18 $79	19 $79
20 $320	21 $79	22 $79	23 $79	24 $79	25 $320	26 $79
27 $79	28 $79	29 $82	30 $80	31 $75

WelcomINNS Ottawa

Prices for WelcomINNS Ottawa

Monthly average prices

About this property

Location

Room options

Traditional Room, 1 Queen Bed

Traditional Room, 2 Double Beds

Traditional Room, 1 King Bed

Guest reviews of WelcomINNS Ottawa

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about WelcomINNS Ottawa

Considering this hotel for your Ottawa trip?

Prices for upcoming dates