Is parking available at the property?

Yes, free self-parking is available on-site. However, parking height restrictions apply.

Are pets allowed at the property?

No pets are allowed at this property, including service animals.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until midnight, and check-out is at 10:00 AM. Early or late check-in/check-out may be available for an additional fee, and guests should contact the property in advance to request it.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of AUD 46 per person. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities. It is advisable to contact the property for specific needs.

What is the location of the property in relation to key landmarks?

The property is centrally located in Port Douglas, just steps from Macrossan Street and within a 5-minute walk of Anzac Park. It is approximately 0.2 miles from Rex Smeal Park and St Mary's by the Sea Chapel.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available. Pool access is from 8:00 AM to 8:00 PM, and it is seasonal.

Macrossan House Boutique Holiday Apartments

What guests think

At Macrossan House Boutique Holiday Apartments, guests consistently highlight the superb Main Street location within easy walking distance of shops, beach and marina, the surprisingly quiet setting, friendly hands-on hosts, and clean, comfortable self-contained apartments that feel well maintained.

Many mention spacious layouts, well equipped kitchenettes and balconies, plus helpful tour advice and convenient airport transfers. Facilities are modest but useful, with underground parking, a small pool, laundry and a barbecue area, though there is no elevator and stairs can be challenging, with accessibility concerns noted by more than one guest. A good fit for travelers prioritizing helpful hosts and self contained comfort over extensive amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Underground parking is appreciated and there is a small pool, on site laundry, and a poolside barbecue. However, the property has no elevator and involves stairs, and a few guests noted accessibility challenges.

Related guest reviews

10

Linda

27 Jun 2023

·

Stayed 5 nights

Perfect location right in the Main Street but very quiet. The apartment was lovely and comfortable with all amenities for relaxing or self catering . Pool was perfect temperature and although small was plenty big enough for accomodation of only 16 units Jo and Gary were excellent and helpful and airport transfers were very good. Highly recommend staying here as a couple .

10

Rebecca

1 Sept 2025

·

Stayed 8 nights

We really enjoyed staying here! The apartment was spacious and comfortable. The location was great - right in the center of town but only a short walk to the beach. And even though it was in the center of town, it was very quiet! Gary and Jo were great and we appreciated the airport pickup and drop off. We were also able to do laundry on the property.

4

Lynne

1 Oct 2025

·

Stayed 10 nights

The accommodation is well situated in the centre of town, close to shops, the marina and Four Mile Beach. The room is a decent size, with a screened-off bedroom, and a balcony. The self catering facilities consist of fridge-freezer, microwave and a hot plate. The low marking is entirely due to the claimed accessibility, and the arrogance of the owners when we pointed out its shortcomings. As I am a wheelchair user, we chose to stay here because we were attracted by the claims to be accessible-friendly, with “accessible parking”, “accessible reception” and “accessible room”. We asked for a ground floor room. The room is adapted. I would not, however, call it accessible. The parking is underground, with no elevator and a very steep slope up to the ground level. The reception is up yet another, similar slope (and from my chair I was unable to see the reception staff unless they were standing up). The room is on this level, but everything else - swimming pool, barbecue patio, laundry facilities - is downstairs, with absolutely no access for a wheelchair user. The downstairs area itself is not disabled friendly - access to the sunbeds being via a stepping stone over part of the pool, and the sunbeds being on a raised platform. The owner was quite dismissive of the idea that a residence boasting of its access should property ensure that the disabled person has access to all (or at least most) of the facilities, and not just the room.

8

Ashesh

22 Apr 2024

·

Stayed 3 nights

The property owners were extremely nice and helpful and the location was great. The amenities were basic and there were no elevators and it was hard to drag our luggage to the second floor.

10

Christian

3 Nov 2023

·

Stayed 4 nights

Alles super! Schöne Zimmer und sehr zentral gelegen zu Restaurants, Hafen und Strand. Kostenloser Tiefgaragenstellplatz inklusive. Vielen Dank Jo und Gary!!!

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8

Geoff

20 Jul 2023

·

Stayed 5 nights

Excellent location right in the middle of pubs, restaurants, shops, and an easy walk to the beach or the marina for tours but still remarkably quiet inside. Spacious self-contained apartment with good sized fridge but limited cooking facilities other than the poolside BBQ (not a problem for us as we were out each night eating at nearby venues).

8

Reginald

14 Aug 2024

·

Stayed 5 nights

Very central and underground parking

10

Cas

20 Oct 2023

·

Stayed 5 nights

Nice tidy unit, quiet, You have to be able (our case) to climb stairs with suitcase. It is a bonus to have inside parking, though maneuvering can be hard. Gary and Jo were great, welcoming and a source of information.

10

christine

5 Nov 2024

·

Stayed 3 nights

The roomy apartment was in the heart of town. Easy walk to the marina and park and beautiful Cliff trail. Good AC and comfy bed. Below garage parking.

10

Phillipa

24 Aug 2025

·

Stayed 6 nights

Good parking Central Quiet

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Cleanliness

Guests consistently describe the property as very clean and well maintained.

Related guest reviews

8

ANNA

28 Apr 2024

·

Stayed 5 nights

Property was central. Managers helpful and accommodating. Room was clean, comfortable and well equipped.

10

Tracy Alix

29 May 2024

·

Stayed 6 nights

Fantastic location right in the heart of town. Very clean rooms and building, and the hosts very friendly and helpful. Will definitely be returning.

10

Denise

1 Oct 2024

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Stayed 5 nights

It was so central to all the amenities. The apartment was very clean comfortable and had everything you would need.

10

Gail

17 Nov 2025

·

Stayed 2 nights

Our stay was excellent couldn’t fault the room so clean and cool had a balcony which was shaded by palms lovely outlook. The unit had everything you needed in it, which I was very surprised. Would highly recommend Macrossan house we will be back

10

Sharon

30 Aug 2025

·

Stayed 8 nights

Clean, well maintained. Very quiet for being in the centre of town. Friendly and very helpful owners. Would recommend staying there.

10

Guy

17 Nov 2025

·

Stayed 5 nights

Wonderful stay. Beautifully furnished suite, clean & well equipped kitchenette, comfy bed and very helpful people running the place. Located on the main street in Port Douglas, making it an easy walk to everything we needed.

10

Karen

5 Oct 2025

·

Stayed 7 nights

Room was very clean. Staff very friendly and helpful. Macrossan House was right in the main street - easy access to everything. Walk to both beaches, walk to marina and cruises. Absolutely wonderful and beautiful place to stay. Would highly recommend and would definitely book again!

10

Rose

31 May 2023

·

Stayed 4 nights

Loved every moment of my stay. I was made to feel welcome. Great amenities within the room and the cleanliness was outstanding.

10

Dominique

13 Apr 2024

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Stayed 3 nights

L’accueil est exceptionnel. Tout pour rendre le séjour agréable. Conseil pour les escapades sur la grande barrière. La cuisine est bien équipée, tout est en excellent état. La salle de bain avec douche est très propre. Je retournerais avec plaisir.

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10

Natasha

27 Apr 2024

·

Stayed 5 nights

The rooms were lovely and clean, you can't beat the location, being in the centre of Port Douglas. It was quiet, and secure. Excellent communication, friendly staff. Will definitely stay again.

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Rooms

Apartments are spacious, comfortable and well equipped for self catering, with quiet interiors despite the central setting. Some noted basic kitchen facilities.

Related guest reviews

10

Linda

27 Jun 2023

·

Stayed 5 nights

Perfect location right in the Main Street but very quiet. The apartment was lovely and comfortable with all amenities for relaxing or self catering . Pool was perfect temperature and although small was plenty big enough for accomodation of only 16 units Jo and Gary were excellent and helpful and airport transfers were very good. Highly recommend staying here as a couple .

10

Denise

1 Oct 2024

·

Stayed 5 nights

It was so central to all the amenities. The apartment was very clean comfortable and had everything you would need.

10

Rebecca

1 Sept 2025

·

Stayed 8 nights

We really enjoyed staying here! The apartment was spacious and comfortable. The location was great - right in the center of town but only a short walk to the beach. And even though it was in the center of town, it was very quiet! Gary and Jo were great and we appreciated the airport pickup and drop off. We were also able to do laundry on the property.

10

Karen

15 Mar 2025

·

Stayed 3 nights

The apartment is a good size and great location if you want to be in town. It was a 10 minute walk to 4 mile beach which is lovely. Jo was very helpful with suggestions and let us check out late.

10

Gail

17 Nov 2025

·

Stayed 2 nights

Our stay was excellent couldn’t fault the room so clean and cool had a balcony which was shaded by palms lovely outlook. The unit had everything you needed in it, which I was very surprised. Would highly recommend Macrossan house we will be back

8

Geoff

20 Jul 2023

·

Stayed 5 nights

Excellent location right in the middle of pubs, restaurants, shops, and an easy walk to the beach or the marina for tours but still remarkably quiet inside. Spacious self-contained apartment with good sized fridge but limited cooking facilities other than the poolside BBQ (not a problem for us as we were out each night eating at nearby venues).

10

Marianne Hendrika Johanna

1 Feb 2024

·

Stayed 7 nights

It was in a great location and the room was very comfortable.

10

Guy

17 Nov 2025

·

Stayed 5 nights

Wonderful stay. Beautifully furnished suite, clean & well equipped kitchenette, comfy bed and very helpful people running the place. Located on the main street in Port Douglas, making it an easy walk to everything we needed.

10

Elizabeth

7 Jun 2025

·

Stayed 5 nights

Gary and Jo were super helpful with dinner ideas and things to do in the area, both really nice people. Room was clean, well stocked, a nice size and the location was walkable to shops and restaurants as well as the beach and pier. Parking was available and convenient and our place was super private and quiet. Highly recommend!

10

christine

5 Nov 2024

·

Stayed 3 nights

The roomy apartment was in the heart of town. Easy walk to the marina and park and beautiful Cliff trail. Good AC and comfy bed. Below garage parking.

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Service

Hosts Gary and Jo receive frequent praise for friendly, hands on help, from local advice and tour bookings to arranging airport transfers.

Related guest reviews

10

Tracy Alix

29 May 2024

·

Stayed 6 nights

Fantastic location right in the heart of town. Very clean rooms and building, and the hosts very friendly and helpful. Will definitely be returning.

10

Rebecca

1 Sept 2025

·

Stayed 8 nights

We really enjoyed staying here! The apartment was spacious and comfortable. The location was great - right in the center of town but only a short walk to the beach. And even though it was in the center of town, it was very quiet! Gary and Jo were great and we appreciated the airport pickup and drop off. We were also able to do laundry on the property.

10

Karen

15 Mar 2025

·

Stayed 3 nights

The apartment is a good size and great location if you want to be in town. It was a 10 minute walk to 4 mile beach which is lovely. Jo was very helpful with suggestions and let us check out late.

10

Mary

15 Feb 2025

·

Stayed 4 nights

A lovely aparthotel run by a lovely couple who recommended local restaurants and was able to book excursions for me. I would absolutely return to the Macrossan if staying in Port Douglas again.

10

Sharon

30 Aug 2025

·

Stayed 8 nights

Clean, well maintained. Very quiet for being in the centre of town. Friendly and very helpful owners. Would recommend staying there.

10

Helen

14 Nov 2025

·

Stayed 10 nights

Perfect location, lovely well appointed apartments and accomodating hosts, we also took advantage of private hotel transfers which were very comfortable and convenient, highly recommend this lovely establishment.

10

Guy

17 Nov 2025

·

Stayed 5 nights

Wonderful stay. Beautifully furnished suite, clean & well equipped kitchenette, comfy bed and very helpful people running the place. Located on the main street in Port Douglas, making it an easy walk to everything we needed.

10

Elizabeth

7 Jun 2025

·

Stayed 5 nights

Gary and Jo were super helpful with dinner ideas and things to do in the area, both really nice people. Room was clean, well stocked, a nice size and the location was walkable to shops and restaurants as well as the beach and pier. Parking was available and convenient and our place was super private and quiet. Highly recommend!

10

Dawn

21 Oct 2024

·

Stayed 4 nights

Owners were charming and very helpful. They arranged airport transfers for us and provided recommendations for excursions.

10

Karen

5 Oct 2025

·

Stayed 7 nights

Room was very clean. Staff very friendly and helpful. Macrossan House was right in the main street - easy access to everything. Walk to both beaches, walk to marina and cruises. Absolutely wonderful and beautiful place to stay. Would highly recommend and would definitely book again!

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Location

Central Main Street location with easy walking to shops, restaurants, marina and Four Mile Beach, and many say it remains quiet.

Related guest reviews

10

Linda

27 Jun 2023

·

Stayed 5 nights

Perfect location right in the Main Street but very quiet. The apartment was lovely and comfortable with all amenities for relaxing or self catering . Pool was perfect temperature and although small was plenty big enough for accomodation of only 16 units Jo and Gary were excellent and helpful and airport transfers were very good. Highly recommend staying here as a couple .

10

Ailsa

7 Nov 2023

·

Stayed 2 nights

Set in the middle of town, so easy to access and so quiet. Fantastic stay!

8

jamie

18 Nov 2025

·

Stayed 5 nights

Location was spot on

8

Geoff

20 Jul 2023

·

Stayed 5 nights

Excellent location right in the middle of pubs, restaurants, shops, and an easy walk to the beach or the marina for tours but still remarkably quiet inside. Spacious self-contained apartment with good sized fridge but limited cooking facilities other than the poolside BBQ (not a problem for us as we were out each night eating at nearby venues).

8

Reginald

14 Aug 2024

·

Stayed 5 nights

Very central and underground parking

10

Guy

17 Nov 2025

·

Stayed 5 nights

Wonderful stay. Beautifully furnished suite, clean & well equipped kitchenette, comfy bed and very helpful people running the place. Located on the main street in Port Douglas, making it an easy walk to everything we needed.

10

Debbie Jane

20 Jul 2025

·

Stayed 10 nights

Very central but very quiet as well

10

Karen

5 Oct 2025

·

Stayed 7 nights

Room was very clean. Staff very friendly and helpful. Macrossan House was right in the main street - easy access to everything. Walk to both beaches, walk to marina and cruises. Absolutely wonderful and beautiful place to stay. Would highly recommend and would definitely book again!

10

Keith

18 Oct 2024

·

Stayed 8 nights

So close to everything being on the main street, but still so quiet.

10

christine

5 Nov 2024

·

Stayed 3 nights

The roomy apartment was in the heart of town. Easy walk to the marina and park and beautiful Cliff trail. Good AC and comfy bed. Below garage parking.

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Dining

Not enough information in reviews.

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Macrossan House Boutique Holiday Apartments

About this property

Location

Room options

Apartment, 1 Bedroom, Mobility Accessible

Standard Apartment, 1 Bedroom

Guest reviews of Macrossan House Boutique Holiday Apartments

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Macrossan House Boutique Holiday Apartments