Name: Courtyard Hotel Gqeberha
Address: cnr Lodge and Beach Roads, Summerstrand, Gqeberha, South Africa, Gqeberha, Eastern Cape, ZA
Price range: $85–$136 per night
Rating: 8.33

What guests think

At Courtyard Hotel Gqeberha, guests often praise the friendly, helpful staff and the spacious rooms with sea views and balconies, while noting a convenient beachfront location near the Boardwalk, casino, and restaurants.

Several reviews mention renovations, with construction noise and occasional maintenance problems, including brown bathwater and brief hot water outages. Room experiences vary, with reports of traffic or generator noise, soft or narrow beds, and a few basement or car-park facing placements that felt undesirable; some guests were also warned not to walk in the area after dark. Cleanliness and dining are mixed, balancing very clean rooms and good meals against lapses in housekeeping, slow service, lukewarm dishes, limited wine availability, and one serious food-safety incident. Expect a scenic, convenient beachfront stay, but check renovation status and request a quieter room location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool and convenient parking. Some stays coincided with renovations that brought construction noise and brief hot water or plumbing issues.

Related guest reviews

10

Sharon

Feb 10, 2023

·

Stayed 3 nights

Great pool. Very clean. Excellent staff. Beautiful view of the ocean and boardwalk. Nice balcony. We were warned not to walk even a few blocks to restaurants after dark.

6

David

Jul 8, 2024

·

Stayed 2 nights

A secure functional chain hotel with plenty of parking. Our room was large although the bathroom felt a bit dated. The staff on reception didn't go out of their way to explain what facilities the hotel had or what was in the surrounding area. We found the swimming pool by accident. They didn't have a map available either. On our first night we ate in the hotel restaurant. Although for most of the time there was only us and one other table the service was slow. When our meals eventually arrived they were no more than luke warm. It took over 20 minutes for a bottle of sparkling mineral water to arrive. When it did it clearly had been shaken up on it's way as it sprayed out all over the table. After we had signed the bill so that it could be put on our room the waitress came to our room and said that we had to pay for it separately. We ate out on our second night! Although there were a lot of notices about saving water due to a drought when our room was serviced the towels were changed, even though we were only staying two nights, and the face cloth disappeared.

6

Takaya

Sep 17, 2025

·

Stayed 11 nights

Long waiting time when checking in due to room cleaning up. No hot water available due to maintenance isdue with boiler sydtem ? Noisy because on construction for renovation.

8

Lindsay

Jan 14, 2024

·

Stayed 5 nights

The Courtyard hotel was warm and welcoming. Rooms comfortable. Lovely pool and lounge area. In walking distance to the beachfront and eateries. We would definitely stay here again.

10

Thomas

Aug 31, 2025

·

Stayed 2 nights

The waves on the Indian Ocean are free when you stay here. Super nice facility. One wing was being renovated; all rooms face the ocean. We appreciated being able to do our own laundry (no charge). Would definitely stay here again.

10

M

Jan 4, 2023

·

Stayed 1 night

One of the very few hotels on the beachfront with sea-facing balconies and convenient parking outside your room. Wide open spaces and a feeling of freedom as the property is huge. Walking distance to beach front, swimming beach, promenade, casino, mall and restaurants!

4

Rene

Apr 2, 2024

·

Stayed 10 nights

Unfortunately our very special occasion only ended up with disappointment and food poisoning from undercooked frozen (as we were informed later by staff) fish which was sent back along with my undercooked steak. We reported the fish to the manager who did not offer any compensation and informed us he would investigate and get back to us - we're still waiting well after 2 weeks. Our last night - disappointment again - and we unfortunately decided to eat at the restaurant again - to play it safe ... salad and pizza. Very underwhelming - the pizza base tasted as if it were a standard supermarket base and not a fresh base. The wine list became limited as several of the wines we chose on different occasions were out of stock. The room was clean, but we needed to air the room each day due to the cleaning agents being used. The pillows were new, but either too large or too soft - frustrating - but they did provide us with extra soft ones to sort it. Parking, security was all good. In general, the staff were friendly and helpful. The beach views from the balcony are excellent, though, not their fault, the traffic noise is continuous. The gym, while small, was adequate for a small workout and it was nice to be able to use the bikes while looking out to the ocean.

10

Paul

Oct 2, 2025

·

Stayed 1 night

It was unfortunate that the hotel was undergoing renovations and replacing plumbing was part of it. And water coming out of the bath tub was brown and contend grains of sand and metal, so taking a bath was out of the question.

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Cleanliness

Feedback varies: several found the hotel very clean, while others reported issues such as dirty hangers, rooms not properly cleaned, brown bathwater, or strong cleaning smells.

Related guest reviews

10

Rosana

Sep 29, 2025

·

Stayed 1 night

O Hotel está precisando de umas renovações… o quarto é bem espaçoso mas as condições do banheiro e dos móveis do quarto estão desgastados… os cabides de plásticos estavam sujos e não tive coragem de usá-los. Mas a boa vontade e cordialidade dos funcionários é ímpar!

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10

Martin

Aug 25, 2022

·

Stayed 1 night

Fantastic place. Everyone is courteous and hospitable. Clean and friendly! Loved it. Would definitely stay there again!!! Highly recommended.

10

Sharon

Feb 10, 2023

·

Stayed 3 nights

Great pool. Very clean. Excellent staff. Beautiful view of the ocean and boardwalk. Nice balcony. We were warned not to walk even a few blocks to restaurants after dark.

6

David

Jul 8, 2024

·

Stayed 2 nights

A secure functional chain hotel with plenty of parking. Our room was large although the bathroom felt a bit dated. The staff on reception didn't go out of their way to explain what facilities the hotel had or what was in the surrounding area. We found the swimming pool by accident. They didn't have a map available either. On our first night we ate in the hotel restaurant. Although for most of the time there was only us and one other table the service was slow. When our meals eventually arrived they were no more than luke warm. It took over 20 minutes for a bottle of sparkling mineral water to arrive. When it did it clearly had been shaken up on it's way as it sprayed out all over the table. After we had signed the bill so that it could be put on our room the waitress came to our room and said that we had to pay for it separately. We ate out on our second night! Although there were a lot of notices about saving water due to a drought when our room was serviced the towels were changed, even though we were only staying two nights, and the face cloth disappeared.

4

John

Dec 29, 2023

·

Stayed 1 night

Rooms not cleaned properly.

10

Robert

Sep 1, 2023

·

Stayed 5 nights

Clean, nice view, safe

4

Rene

Apr 2, 2024

·

Stayed 10 nights

Unfortunately our very special occasion only ended up with disappointment and food poisoning from undercooked frozen (as we were informed later by staff) fish which was sent back along with my undercooked steak. We reported the fish to the manager who did not offer any compensation and informed us he would investigate and get back to us - we're still waiting well after 2 weeks. Our last night - disappointment again - and we unfortunately decided to eat at the restaurant again - to play it safe ... salad and pizza. Very underwhelming - the pizza base tasted as if it were a standard supermarket base and not a fresh base. The wine list became limited as several of the wines we chose on different occasions were out of stock. The room was clean, but we needed to air the room each day due to the cleaning agents being used. The pillows were new, but either too large or too soft - frustrating - but they did provide us with extra soft ones to sort it. Parking, security was all good. In general, the staff were friendly and helpful. The beach views from the balcony are excellent, though, not their fault, the traffic noise is continuous. The gym, while small, was adequate for a small workout and it was nice to be able to use the bikes while looking out to the ocean.

10

Jesvin

Dec 20, 2023

·

Stayed 2 nights

It was absolutely amazing. We have no complaints at all. the place was nice and clean. The home service was also impressive. Excellent view, especially to watch the dolphins passing by in the morning.

10

Paul

Oct 2, 2025

·

Stayed 1 night

It was unfortunate that the hotel was undergoing renovations and replacing plumbing was part of it. And water coming out of the bath tub was brown and contend grains of sand and metal, so taking a bath was out of the question.

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Rooms

Many rooms are spacious and comfortable, often with sea views or balconies. Downsides include traffic or generator noise, soft or narrow beds or twins pushed together, some dated bathrooms, and a few undesirable basement or car-park facing assignments.

Related guest reviews

2

Hui

Sep 4, 2023

·

Stayed 1 night

We booked two rooms, but Our both rooms were in the basement with walking out door. The smell was terrible, we asked to switch to the room above ground, the staff was very rude and refused. If we knew the rooms were in the basement, we definitely would not book it. Bad experience!!!

6

David

Jul 8, 2024

·

Stayed 2 nights

A secure functional chain hotel with plenty of parking. Our room was large although the bathroom felt a bit dated. The staff on reception didn't go out of their way to explain what facilities the hotel had or what was in the surrounding area. We found the swimming pool by accident. They didn't have a map available either. On our first night we ate in the hotel restaurant. Although for most of the time there was only us and one other table the service was slow. When our meals eventually arrived they were no more than luke warm. It took over 20 minutes for a bottle of sparkling mineral water to arrive. When it did it clearly had been shaken up on it's way as it sprayed out all over the table. After we had signed the bill so that it could be put on our room the waitress came to our room and said that we had to pay for it separately. We ate out on our second night! Although there were a lot of notices about saving water due to a drought when our room was serviced the towels were changed, even though we were only staying two nights, and the face cloth disappeared.

2

Fiona

Sep 13, 2025

·

Stayed 1 night

Disgusting that a room is booked for 2 adults and the beds are placed together like that. I will never ever use this place ever again in my life!!!!! My clients are very angry with me!!

10

Frederick

Dec 4, 2025

·

Stayed 1 night

The Courtyard hotel was a delight to stay in. The highlight was the staff. Incredibly helpful and friendly. The rooms have recently been upgraded and are quite spacious with an outdoor terrace, kitchenette, comfortable bed. Stones throwaway from beach, casino, boardwalk mall. Highly recommended a stay here

6

Sue

Mar 22, 2025

·

Stayed 1 night

Schmales weiches Bett, ganze Nacht laute Musik. Straßenlärm. Nur 1 Steckdose.

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10

Louise

Mar 24, 2024

·

Stayed 1 night

Lovely staff great sleep and great view.

10

Louise

Mar 26, 2024

·

Stayed 1 night

Great view

10

M

Jan 4, 2023

·

Stayed 1 night

One of the very few hotels on the beachfront with sea-facing balconies and convenient parking outside your room. Wide open spaces and a feeling of freedom as the property is huge. Walking distance to beach front, swimming beach, promenade, casino, mall and restaurants!

10

Nacho

Nov 19, 2025

·

Stayed 6 nights

Muy buena habitación cerca del mar y bastante amplia.

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8

Ursula

Apr 2, 2025

·

Stayed 2 nights

I find it frustrating that when I book through hotels.com I get the worst room in the hotel. Hotel is beautiful, but I had a view of the casino carpark at the back end of the hotel with the casino generator/aircon making a huge noise 24h.

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Service

Many guests highlight friendly, courteous staff. Others report slow restaurant service, check-in delays, reservation or billing problems, room-type mix-ups, inflexible late checkout, or occasionally rude interactions.

Related guest reviews

2

Hui

Sep 4, 2023

·

Stayed 1 night

We booked two rooms, but Our both rooms were in the basement with walking out door. The smell was terrible, we asked to switch to the room above ground, the staff was very rude and refused. If we knew the rooms were in the basement, we definitely would not book it. Bad experience!!!

6

David

Jul 8, 2024

·

Stayed 2 nights

A secure functional chain hotel with plenty of parking. Our room was large although the bathroom felt a bit dated. The staff on reception didn't go out of their way to explain what facilities the hotel had or what was in the surrounding area. We found the swimming pool by accident. They didn't have a map available either. On our first night we ate in the hotel restaurant. Although for most of the time there was only us and one other table the service was slow. When our meals eventually arrived they were no more than luke warm. It took over 20 minutes for a bottle of sparkling mineral water to arrive. When it did it clearly had been shaken up on it's way as it sprayed out all over the table. After we had signed the bill so that it could be put on our room the waitress came to our room and said that we had to pay for it separately. We ate out on our second night! Although there were a lot of notices about saving water due to a drought when our room was serviced the towels were changed, even though we were only staying two nights, and the face cloth disappeared.

6

Brenda

Aug 23, 2022

·

Stayed 1 night

Staff was not friendly. Confused our reservations with the day before, thinking we had been a no show, so had to get that figured out. NO AIRPORT SHUTTLE INCLUDED. Costs $20 to schedule a shuttle one way.

6

Takaya

Sep 17, 2025

·

Stayed 11 nights

Long waiting time when checking in due to room cleaning up. No hot water available due to maintenance isdue with boiler sydtem ? Noisy because on construction for renovation.

10

Frederick

Dec 4, 2025

·

Stayed 1 night

The Courtyard hotel was a delight to stay in. The highlight was the staff. Incredibly helpful and friendly. The rooms have recently been upgraded and are quite spacious with an outdoor terrace, kitchenette, comfortable bed. Stones throwaway from beach, casino, boardwalk mall. Highly recommended a stay here

10

Martin

Aug 17, 2022

·

Stayed 3 nights

The hotel staff is amazing! Very courteous and helpful.

2

Vivian

Feb 27, 2023

·

Stayed 1 night

I gifted a couple an overnight stay at this property as part of their wedding gift. I paid a suite with a queen bed. When they arrived at the property the staff was rude and unwilling to help. They gave the newlyweds a 2 twin beds small room. I paid for a better room. Really disappointed 😱. I need a refund.

4

Rene

Apr 2, 2024

·

Stayed 10 nights

Unfortunately our very special occasion only ended up with disappointment and food poisoning from undercooked frozen (as we were informed later by staff) fish which was sent back along with my undercooked steak. We reported the fish to the manager who did not offer any compensation and informed us he would investigate and get back to us - we're still waiting well after 2 weeks. Our last night - disappointment again - and we unfortunately decided to eat at the restaurant again - to play it safe ... salad and pizza. Very underwhelming - the pizza base tasted as if it were a standard supermarket base and not a fresh base. The wine list became limited as several of the wines we chose on different occasions were out of stock. The room was clean, but we needed to air the room each day due to the cleaning agents being used. The pillows were new, but either too large or too soft - frustrating - but they did provide us with extra soft ones to sort it. Parking, security was all good. In general, the staff were friendly and helpful. The beach views from the balcony are excellent, though, not their fault, the traffic noise is continuous. The gym, while small, was adequate for a small workout and it was nice to be able to use the bikes while looking out to the ocean.

6

Thilo

Jan 15, 2023

·

Stayed 1 night

Reservierung konnte nicht gefunden werden, Konsumation ging nicht auf das Zimmer, Personal verfolgte mich bis aufs Zimmer zum Bezahlen, sehr merkwürdiges Hotelmanagement Courtyard ist nicht by Marriott, sondern ein ZA- Gruppe, die sich teilweise des Namens bedient. Ocean View schön aber laut da an einer sehr frequentierten Straße

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10

james

Nov 26, 2024

·

Stayed 11 nights

Fantastic friendly staff, excellent food, great views from rooms and restaurant

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Location

Beachfront setting within walking distance of the promenade, Boardwalk, casino, mall, and restaurants. Some note road or generator noise and advise not walking in the area after dark.

Related guest reviews

10

Sharon

Feb 10, 2023

·

Stayed 3 nights

Great pool. Very clean. Excellent staff. Beautiful view of the ocean and boardwalk. Nice balcony. We were warned not to walk even a few blocks to restaurants after dark.

10

Frederick

Dec 4, 2025

·

Stayed 1 night

The Courtyard hotel was a delight to stay in. The highlight was the staff. Incredibly helpful and friendly. The rooms have recently been upgraded and are quite spacious with an outdoor terrace, kitchenette, comfortable bed. Stones throwaway from beach, casino, boardwalk mall. Highly recommended a stay here

8

Lindsay

Jan 14, 2024

·

Stayed 5 nights

The Courtyard hotel was warm and welcoming. Rooms comfortable. Lovely pool and lounge area. In walking distance to the beachfront and eateries. We would definitely stay here again.

8

Rosalind

Oct 23, 2022

·

Stayed 4 nights

Lovely hotel overlooking the beach. Close to shopping mall, restaurants and boardwalk. Staff friendly and helpful. Good amenities in room. Wifi good. Comfortable bed. Would certainly stay here again.

10

M

Jan 4, 2023

·

Stayed 1 night

One of the very few hotels on the beachfront with sea-facing balconies and convenient parking outside your room. Wide open spaces and a feeling of freedom as the property is huge. Walking distance to beach front, swimming beach, promenade, casino, mall and restaurants!

4

Rene

Apr 2, 2024

·

Stayed 10 nights

Unfortunately our very special occasion only ended up with disappointment and food poisoning from undercooked frozen (as we were informed later by staff) fish which was sent back along with my undercooked steak. We reported the fish to the manager who did not offer any compensation and informed us he would investigate and get back to us - we're still waiting well after 2 weeks. Our last night - disappointment again - and we unfortunately decided to eat at the restaurant again - to play it safe ... salad and pizza. Very underwhelming - the pizza base tasted as if it were a standard supermarket base and not a fresh base. The wine list became limited as several of the wines we chose on different occasions were out of stock. The room was clean, but we needed to air the room each day due to the cleaning agents being used. The pillows were new, but either too large or too soft - frustrating - but they did provide us with extra soft ones to sort it. Parking, security was all good. In general, the staff were friendly and helpful. The beach views from the balcony are excellent, though, not their fault, the traffic noise is continuous. The gym, while small, was adequate for a small workout and it was nice to be able to use the bikes while looking out to the ocean.

6

Thilo

Jan 15, 2023

·

Stayed 1 night

Reservierung konnte nicht gefunden werden, Konsumation ging nicht auf das Zimmer, Personal verfolgte mich bis aufs Zimmer zum Bezahlen, sehr merkwürdiges Hotelmanagement Courtyard ist nicht by Marriott, sondern ein ZA- Gruppe, die sich teilweise des Namens bedient. Ocean View schön aber laut da an einer sehr frequentierten Straße

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6

Nhuong

Jan 16, 2023

·

Stayed 1 night

Beautiful on the beach, but we feel unsafe on the area. When we talk to security guards, they told us dongo outside after dark.

10

Nacho

Nov 19, 2025

·

Stayed 6 nights

Muy buena habitación cerca del mar y bastante amplia.

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8

Ursula

Apr 2, 2025

·

Stayed 2 nights

I find it frustrating that when I book through hotels.com I get the worst room in the hotel. Hotel is beautiful, but I had a view of the casino carpark at the back end of the hotel with the casino generator/aircon making a huge noise 24h.

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Dining

Opinions are mixed: several enjoyed the breakfast and meals, but others experienced slow service, lukewarm dishes, limited wine availability, and one case of food poisoning.

Related guest reviews

10

Rex

Oct 24, 2024

·

Stayed 3 nights

Actual food service a little slow but staff and food excellent. Not being able to extend ‘book out’ or offer a transit room so we could enjoy the sun a few more hours before our flight out -7 hours time- was very frustrating!

6

David

Jul 8, 2024

·

Stayed 2 nights

A secure functional chain hotel with plenty of parking. Our room was large although the bathroom felt a bit dated. The staff on reception didn't go out of their way to explain what facilities the hotel had or what was in the surrounding area. We found the swimming pool by accident. They didn't have a map available either. On our first night we ate in the hotel restaurant. Although for most of the time there was only us and one other table the service was slow. When our meals eventually arrived they were no more than luke warm. It took over 20 minutes for a bottle of sparkling mineral water to arrive. When it did it clearly had been shaken up on it's way as it sprayed out all over the table. After we had signed the bill so that it could be put on our room the waitress came to our room and said that we had to pay for it separately. We ate out on our second night! Although there were a lot of notices about saving water due to a drought when our room was serviced the towels were changed, even though we were only staying two nights, and the face cloth disappeared.

10

Thobile

Oct 2, 2023

·

Stayed 2 nights

I enjoyed the room facilities and the breakfast and dining services.

8

Sandisiwe

Feb 28, 2023

·

Stayed 2 nights

I never thought that you have not included breakfast and that have disappointed me.

4

Rene

Apr 2, 2024

·

Stayed 10 nights

Unfortunately our very special occasion only ended up with disappointment and food poisoning from undercooked frozen (as we were informed later by staff) fish which was sent back along with my undercooked steak. We reported the fish to the manager who did not offer any compensation and informed us he would investigate and get back to us - we're still waiting well after 2 weeks. Our last night - disappointment again - and we unfortunately decided to eat at the restaurant again - to play it safe ... salad and pizza. Very underwhelming - the pizza base tasted as if it were a standard supermarket base and not a fresh base. The wine list became limited as several of the wines we chose on different occasions were out of stock. The room was clean, but we needed to air the room each day due to the cleaning agents being used. The pillows were new, but either too large or too soft - frustrating - but they did provide us with extra soft ones to sort it. Parking, security was all good. In general, the staff were friendly and helpful. The beach views from the balcony are excellent, though, not their fault, the traffic noise is continuous. The gym, while small, was adequate for a small workout and it was nice to be able to use the bikes while looking out to the ocean.

10

james

Nov 26, 2024

·

Stayed 11 nights

Fantastic friendly staff, excellent food, great views from rooms and restaurant

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AI-generated summary based on recent guest reviews

Month	Average price
September	$70
November	$74
December	$75

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $99	5 $92
6 $85	7 $104	8 $110	9 $109	10 $128	11 $115	12 $116
13 $93	14 $105	15 $104	16 $110	17 $110	18 $105	19 $99
20 $111	21 $110	22 $110	23	24	25	26
27 $98	28 $122	29 $122	30 $123

Su	Mo	Tu	We	Th	Fr	Sa
				1 $123	2 $116	3 $111
4 $92	5 $112	6 $104	7 $110	8 $104	9 $104	10 $104
11 $96	12 $104	13 $110	14 $116	15 $123	16 $116	17 $136
18 $114	19	20 $123	21 $123	22 $123	23 $105	24 $112
25 $98	26 $105	27 $111	28 $111	29 $111	30 $116	31 $110

Courtyard Hotel Gqeberha

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