Is parking available at the property?

Complimentary parking is available on-site, but it is limited. No reservation is required.

What are the check-in and check-out times?

Check-in time starts at 14:00 and ends at 17:00. Check-out time is at 10:00. Late check-out is available for a fee of AUD 25, subject to availability.

Are pets allowed at the property?

Pets are not allowed at the property. Service animals are exempt from this policy.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so guests are encouraged to inquire directly for detailed information.

What is the location like in relation to key landmarks?

The property is located in Nelson Bay, near the beach. It is close to West Nelson Bay and Salamander Bay Square for shopping, and offers easy access to natural attractions like Tomaree National Park and Fly Point Marine Reserve.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests. The pool is seasonal and operational hours may vary.

What are the policies for guests staying with children?

Children are welcome at the property. However, rollaway or extra beds and cribs are not available.

What are the policies regarding extra beds and cribs?

The property does not offer cribs or rollaway/extra beds. Guests are advised to confirm room suitability prior to arrival, especially if traveling with children.

Beaches Serviced Apartments in Nelson Bay

What guests think

Many reviews highlight Beaches Serviced Apartments for its convenient, beachside location within walking distance of sights, spacious apartment-style units with handy kitchens and laundry, and friendly, helpful staff that make family stays easy and comfortable.

Cleanliness is commonly praised, though a few guests reported musty odors and dated or worn elements in some units. Facilities suit families with a pool, kiddie splash area, mini golf and BBQs, but the pool can feel cold, shade is limited, parking bays are tight, and outdoor smoking bothered some. Service feedback notes clear communication and smooth check-in, with occasional issues around early or late check-in arrangements. Overall, expect practical, apartment-style accommodation with supportive service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Family facilities like a pool and kiddie splash area, mini golf and BBQs are appreciated. Downsides include a cold or not-heated-feeling pool, limited shade, tight parking spaces, and smoke drifting from permitted outdoor smoking.

Related guest reviews

10

Michelle

13 Oct 2024

·

Stayed 2 nights

We enjoyed our stay at Beaches. The kids were kept entertained with the mini golf and loved the pool. Good BBQ facilities. Clean, tidy apartments with everything we needed at hand!

10

Eva

30 Sept 2024

·

Stayed 2 nights

We had a great time. Kids loved the pool.

10

Melvin

21 Jan 2024

·

Stayed 5 nights

The pool area needs more shade .

10

Ly

22 Apr 2023

·

Stayed 2 nights

Very spacious and comfortable apartment style accommodation. Wasn’t very busy or crowded which we liked. Check in was friendly and easy. Good amenities inside apartment and parking on site. Pool was supposed to be heated but it didn’t feel like it. Some areas inside the apartment smelled mouldy and unpleasant. However, overall was good value for money.

6

Phuong

7 Jan 2023

·

Stayed 19,364 nights

The quality of the accommodation was ok. If you don't like breathing in smoke, then this accommodation is not for you. Smoking is allowed in all outdoor areas, including room balconies and courtyards. So when we were in our courtyard, in our rooms with the windows/screen doors open or using the pools, there were constantly breathing in smoke.

10

Raozia

19 Nov 2023

·

Stayed 2 nights

The unit we stayed in was so clean and new.Room was very spacious and very neat. Linen was clean and so were the towels.They have swimming pool with sun beds.

10

Jenny

15 Sept 2024

·

Stayed 2 nights

Parking spaces are very small and late check in directions would have been useful in the envelope

10

Deborah

21 Jan 2022

·

Stayed 4 nights

Very comfortable 2 bedroom apartment. Fans in each bedroom and air-conditioning in the lounge room. Well equipped kitchen with dishwasher. 2 televisions. Washing machine and tumble dryer as well. 5 minute walk to the beach. Small but adequate pool with small kiddies splash pool. We were very happy with our stay.

8

Jen

5 May 2025

·

Stayed 4 nights

Good location to little beach. Friendly staff. Property is tidy but a bit dated and beds are uncomfortable. Pool is very cold.

8

Shana

15 Dec 2024

·

Stayed 2 nights

My daughter was really keen on the child’s pool

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Cleanliness

Rooms and grounds are frequently described as very clean and well maintained. A few guests noted musty odors and occasional worn elements in certain units.

Related guest reviews

10

Fotini

24 Feb 2026

·

Stayed 3 nights

Clean unit, helpful staff, great location, beautiful surroundings

10

Michelle

13 Oct 2024

·

Stayed 2 nights

We enjoyed our stay at Beaches. The kids were kept entertained with the mini golf and loved the pool. Good BBQ facilities. Clean, tidy apartments with everything we needed at hand!

8

Sharon

14 Jan 2024

·

Stayed 3 nights

The location is very convenient. The apartment was clean and included a washing machine / clothes dryer. Great apartments for families.

10

Elfie

10 Nov 2025

·

Stayed 2 nights

Received best customer service ever. Very friendly staff, room was very clean and very well furnished. We will book again and looking forward to another stay with you. Thank you!

10

Ana Sofia

12 Feb 2025

·

Stayed 2 nights

The apartment and building were spotless

4

Roujane

5 Mar 2023

·

Stayed 2 nights

We arrived around 12pm and asked if we could check in a bit early. We were told we cant check in early despite the apartment been ready for check in. This was very unusual service considering the property was quite on Friday. Then when we actually tecieved the key we walked into the unit the smell was horrible. It had a moldy smell and cleaning products used didnt leave a nice scent at all. The carpet was ripped in the lounge and the unit felt outdated. Overall it was disappointing

10

Ly

22 Apr 2023

·

Stayed 2 nights

Very spacious and comfortable apartment style accommodation. Wasn’t very busy or crowded which we liked. Check in was friendly and easy. Good amenities inside apartment and parking on site. Pool was supposed to be heated but it didn’t feel like it. Some areas inside the apartment smelled mouldy and unpleasant. However, overall was good value for money.

10

Lorenza

28 Oct 2024

·

Stayed 2 nights

The property was very well maintained, the room was very clean and had everything we needed. Highly recommend! Will stay here again.

10

Jan

15 Dec 2024

·

Stayed 3 nights

Excellent location, very clean spacious rooms , staff very friendly and helpful would definitely recommend

10

Raozia

19 Nov 2023

·

Stayed 2 nights

The unit we stayed in was so clean and new.Room was very spacious and very neat. Linen was clean and so were the towels.They have swimming pool with sun beds.

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Rooms

Apartments are generally spacious, comfortable, and well equipped with kitchens and laundry, suiting families. Some units feel dated or have minor maintenance and comfort issues, such as an unresponsive fan, tricky shower access, or uncomfortable beds.

Related guest reviews

8

Edwina

13 Jun 2023

·

Stayed 4 nights

Overall enjoyed our stay. Shower was hard to get in and out of. Would stay there again.

10

Janet

20 Apr 2025

·

Stayed 2 nights

Nice beautiful apartment and good set up that the vanity is outside the bathroom

8

John Harold

15 Feb 2025

·

Stayed 2 nights

The fan in our room is not working properly, good thing the weather is favourable and its quite windy. Other than this, we enjoyed our stay!

10

Lutz

23 Aug 2024

·

Stayed 3 nights

Das Appartment war sehr groß, sauber und gut eingerichtet. Die Küche ist komplett mit Herd, Microwelle, Spühlmaschine, Wasserkocher und Kaffeemaschine ausgestattet. Es gibt sogar eine Waschmaschine und einen Trockner im Appartment. Es war alles sehr gut, vielen Dank.

10

Elfie

10 Nov 2025

·

Stayed 2 nights

Received best customer service ever. Very friendly staff, room was very clean and very well furnished. We will book again and looking forward to another stay with you. Thank you!

10

Ly

22 Apr 2023

·

Stayed 2 nights

Very spacious and comfortable apartment style accommodation. Wasn’t very busy or crowded which we liked. Check in was friendly and easy. Good amenities inside apartment and parking on site. Pool was supposed to be heated but it didn’t feel like it. Some areas inside the apartment smelled mouldy and unpleasant. However, overall was good value for money.

10

Lorenza

28 Oct 2024

·

Stayed 2 nights

The property was very well maintained, the room was very clean and had everything we needed. Highly recommend! Will stay here again.

10

Jan

15 Dec 2024

·

Stayed 3 nights

Excellent location, very clean spacious rooms , staff very friendly and helpful would definitely recommend

10

Deborah

21 Jan 2022

·

Stayed 4 nights

Very comfortable 2 bedroom apartment. Fans in each bedroom and air-conditioning in the lounge room. Well equipped kitchen with dishwasher. 2 televisions. Washing machine and tumble dryer as well. 5 minute walk to the beach. Small but adequate pool with small kiddies splash pool. We were very happy with our stay.

8

Jen

5 May 2025

·

Stayed 4 nights

Good location to little beach. Friendly staff. Property is tidy but a bit dated and beds are uncomfortable. Pool is very cold.

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Service

Staff are widely praised as helpful and communicative, with check-in often straightforward. A few guests reported issues around early or late check-in arrangements.

Related guest reviews

10

Jesse

11 Apr 2025

·

Stayed 2 nights

Just what I needed. They were able to let me check in early at late notice, very accommodating and friendly staff, cheers.

10

Fotini

24 Feb 2026

·

Stayed 3 nights

Clean unit, helpful staff, great location, beautiful surroundings

10

Jamie

27 Jun 2023

·

Stayed 2 nights

Amazing apartments! They are like home , pools awesome! This is a secret gem and the staff are great and friendly.

10

Elfie

10 Nov 2025

·

Stayed 2 nights

Received best customer service ever. Very friendly staff, room was very clean and very well furnished. We will book again and looking forward to another stay with you. Thank you!

4

Roujane

5 Mar 2023

·

Stayed 2 nights

We arrived around 12pm and asked if we could check in a bit early. We were told we cant check in early despite the apartment been ready for check in. This was very unusual service considering the property was quite on Friday. Then when we actually tecieved the key we walked into the unit the smell was horrible. It had a moldy smell and cleaning products used didnt leave a nice scent at all. The carpet was ripped in the lounge and the unit felt outdated. Overall it was disappointing

10

Dimitrius

1 Dec 2024

·

Stayed 2 nights

Easy check-in.

10

Jan

15 Dec 2024

·

Stayed 3 nights

Excellent location, very clean spacious rooms , staff very friendly and helpful would definitely recommend

10

Stacey

12 Aug 2024

·

Stayed 2 nights

Friendly front desk. Clear communication. Amazing food at Beach house restaurant just 1km walk away. Laundry was helpful. We could also walk to the marina.

10

Jenny

15 Sept 2024

·

Stayed 2 nights

Parking spaces are very small and late check in directions would have been useful in the envelope

8

Jen

5 May 2025

·

Stayed 4 nights

Good location to little beach. Friendly staff. Property is tidy but a bit dated and beds are uncomfortable. Pool is very cold.

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Location

Location is convenient and walkable to Little Beach, the marina and town, with coastal walks nearby; many appreciate the quiet setting. Some note hilly terrain when biking.

Related guest reviews

10

Michelle

4 Dec 2023

·

Stayed 2 nights

Great location to visit beach and longer walks. Was walking and bike ride distance from everywhere in bay although some big hills to peddle over

10

Fotini

24 Feb 2026

·

Stayed 3 nights

Clean unit, helpful staff, great location, beautiful surroundings

8

Sharon

14 Jan 2024

·

Stayed 3 nights

The location is very convenient. The apartment was clean and included a washing machine / clothes dryer. Great apartments for families.

10

Jan

15 Dec 2024

·

Stayed 3 nights

Excellent location, very clean spacious rooms , staff very friendly and helpful would definitely recommend

10

Stacey

12 Aug 2024

·

Stayed 2 nights

Friendly front desk. Clear communication. Amazing food at Beach house restaurant just 1km walk away. Laundry was helpful. We could also walk to the marina.

8

David

11 Jul 2024

·

Stayed 2 nights

Pleasant location, would stay there again

8

Rosanne

22 Sept 2025

·

Stayed 2 nights

La description de la chambre correspondait exactement à ce que nous avons obtenu comme unité. Très bien situé pour marcher vers le centre-ville sans prendre la voiture

10

Deborah

21 Jan 2022

·

Stayed 4 nights

Very comfortable 2 bedroom apartment. Fans in each bedroom and air-conditioning in the lounge room. Well equipped kitchen with dishwasher. 2 televisions. Washing machine and tumble dryer as well. 5 minute walk to the beach. Small but adequate pool with small kiddies splash pool. We were very happy with our stay.

8

Jen

5 May 2025

·

Stayed 4 nights

Good location to little beach. Friendly staff. Property is tidy but a bit dated and beds are uncomfortable. Pool is very cold.

10

Ranganagowda

22 Sept 2023

·

Stayed 2 nights

Clean and tidy, close by to beach

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Dining

Not enough information in reviews.

Related guest reviews

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Beaches Serviced Apartments

About this property

Location

Room options

Silvana Court Located Offsite

One-Bedroom Apartment with Pool View

Three-Bedroom Villa

Two-Bedroom Apartment Dog Friendly

One-Bedroom Apartment with Garden View

Two-Bedroom Terrace with Courtyard

Deluxe One-Bedroom Apartment with Balcony

Two-Bedroom Apartment with Pool View

Deluxe King Room Disability Access

Two-Bedroom Apartment with Garden View

Guest reviews of Beaches Serviced Apartments

Who stays here?

What guests think

Property policies

FAQs about Beaches Serviced Apartments