Mercure Tunbridge Wells Hotel
$106
/ night
Avg. for October
Prices for Mercure Tunbridge Wells Hotel
Select dates to see prices and availability
$106
/ night
Avg. for October
Monthly average prices
Nightly prices at Mercure Tunbridge Wells Hotel average $75 in January, the cheapest month, and $118 in May, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $75 |
| February | $80 |
| March | $87 |
| April | $101 |
| May | $118 |
| June | $117 |
| July | $110 |
| August | $108 |
| September | $107 |
| October | $106 |
| November | $94 |
| December | $95 |
J
F
M
A
M
J
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A
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Oct · $106
O
N
D
Most expensive: May (~$118)
Cheapest: January (~$75)
About this property
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a hair salon. Additional features at this hotel include a picnic area and a banquet hall.
Amenities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a hair salon. Additional features at this hotel include a picnic area and a banquet hall.
Business amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Royal Tunbridge Wells? This hotel has 4306 square feet (400 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite for dinner at The Mallows, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Rooms
Stay in one of 84 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Location
Located in Royal Tunbridge Wells, Mercure Tunbridge Wells Hotel is a 3-minute drive from Dunorlan Park and 5 minutes from Pantiles. This hotel is 5.5 mi (8.8 km) from Tonbridge Castle and 5.6 mi (9.1 km) from Hop Farm Family Park.
What's nearby
Dunorlan Park(1.5 miles)
BowlPlex Tunbridge Wells(1.6 miles)
The Chalybeate Spring(1.6 miles)
Assembly Hall Theater(2.4 miles)
Tunbridge Wells Museum and Art Gallery(2.5 miles)
Trinity Theatre(2.6 miles)
Calverley Grounds(2.7 miles)
Pantiles(2.9 miles)
High Weald(3 miles)
Spa Valley Railway(3.2 miles)
Nevill Golf Club(3.8 miles)
Church of St Thomas a Becket(3.8 miles)
Salomons Centre(4.4 miles)
Putlands Leisure Centre(4.7 miles)
All Saints' Tudeley(5.2 miles)
Gatwick Airport (LGW)(37.7 miles)
London City Airport (LCY)(43.8 miles)
Parking
Restaurant
Non-Smoking Rooms
Room Service
Housekeeping
Banquet Facilities
Location
8 Tonbridge Rd, Pembury, Pembury, Royal Tunbridge Wells, Tunbridge Wells, England, United Kingdom
Dunorlan Park (1.5 miles)
BowlPlex Tunbridge Wells (1.6 miles)
The Chalybeate Spring (1.6 miles)
Assembly Hall Theater (2.4 miles)
Tunbridge Wells Museum and Art Gallery (2.5 miles)
Trinity Theatre (2.6 miles)
Room options
5
Classic Room, 2 Twin Beds
2 Twin Beds
Sleeps 2
226 ft²
HeatingWi-Fi (Free)Private Bathroom
7
Privilege, Room, 1 Double Bed
1 Full Bed
Sleeps 2
258 ft²
HeatingWi-Fi (Free)Private Bathroom
5
Classic Room, 1 Double Bed
1 Full Bed
Sleeps 2
226 ft²
HeatingWi-Fi (Free)Private Bathroom
9
Superior Room, 1 Double Bed
1 Full Bed
Sleeps 2
258 ft²
HeatingWi-Fi (Free)Private Bathroom
4
Family Room, Multiple Beds (Classic)
1 Full Bed
and 1 Twin Bed
Sleeps 2
280 ft²
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of Mercure Tunbridge Wells Hotel
7.3
Good
Based on 1,168 verified reviews
Who stays here?
Business
24%
Couple
41%
Family
21%
Group
10%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At Mercure Tunbridge Wells Hotel, travellers often find friendly, helpful staff and good value basics, but many note dated rooms, intermittent maintenance, and cleanliness that ranges from spotless to musty.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Mercure Tunbridge Wells Hotel, travellers often find friendly, helpful staff and good value basics, but many note dated rooms, intermittent maintenance, and cleanliness that ranges from spotless to musty.
Comfortable beds are frequently mentioned, but lack of air conditioning and weak fans make some rooms uncomfortably hot, and noise from corridors, upstairs guests, or weddings can affect sleep. Breakfast is commonly praised for range and quality, while dinner and bar service receive mixed feedback, including limited menus and occasional delays. Facilities are limited now that the pool and leisure areas are closed, and parking policies can be confusing. Expect a practical stay best suited to drivers visiting the area.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Leisure facilities are limited: the swimming pool and spa are closed and there is no gym. Parking can be confusing or charged unless registered, and the bar/food service is sometimes limited or understocked, especially around events.
Related guest reviews
8
Natalie
Jan 4, 2025
·
Stayed 1 night
Clean & convenient. Had to pay to park unless a Meecure member which is free and easy so worth doing. Bar not particularly well stocked but room very nice, comfortable and clean. Slept very well, would rexcomend
Clean & convenient. Had to pay to park unless a Meecure member which is free and easy so worth doing. Bar not particularly well stocked but room very nice, comfortable and clean. Slept very well, would rexcomend
6
Mark
Sep 8, 2023
·
Stayed 1 night
No pool or spa as advertised. Bathroom had rust behind taps and mould in tile grout. Only one reception staff (there was another in the office who ignored the queue!), carpets were old and worn.
No pool or spa as advertised. Bathroom had rust behind taps and mould in tile grout. Only one reception staff (there was another in the office who ignored the queue!), carpets were old and worn.
8
Stuart
Aug 16, 2025
·
Stayed 3 nights
Need to update website, no swimming pool as advertised
Need to update website, no swimming pool as advertised
8
Ann
Aug 6, 2025
·
Stayed 3 nights
The room was very nice and comfortable. The buffet breakfast was excellent and the staff were very friendly. We weren't impressed with the restaurant and only ate in there on our first night. They didn't have the first couple of meals I chose, which was steak and salmon. I ended up having a chicken tika curry, which was very good. We also ended up waiting 20 minutes for our drinks for some reason. Everyone just seem to disappear. They were very apologetic when they realised what had happened. They also advertise on their web site that they a swimming pool, but apparently it's been closed for a while.
The room was very nice and comfortable. The buffet breakfast was excellent and the staff were very friendly. We weren't impressed with the restaurant and only ate in there on our first night. They didn't have the first couple of meals I chose, which was steak and salmon. I ended up having a chicken tika curry, which was very good. We also ended up waiting 20 minutes for our drinks for some reason. Everyone just seem to disappear. They were very apologetic when they realised what had happened. They also advertise on their web site that they a swimming pool, but apparently it's been closed for a while.
6
Mark
Jul 29, 2025
·
Stayed 2 nights
A bit surprised on arrival (many signs) that I had to pay £20 for parking for two nights. There was an 'option' to avoid this with a club membership, but considering I'd already fully paid and there were many parking places aplenty, erm...
A bit surprised on arrival (many signs) that I had to pay £20 for parking for two nights. There was an 'option' to avoid this with a club membership, but considering I'd already fully paid and there were many parking places aplenty, erm...
6
Paul
Sep 27, 2024
·
Stayed 4 nights
The hotel suits our needs well and we use it frequently in order to see family in Tunbridge Wells but the fact is it is quite scruffy. The swimming pool has been closed for ages too.
The hotel suits our needs well and we use it frequently in order to see family in Tunbridge Wells but the fact is it is quite scruffy. The swimming pool has been closed for ages too.
4
Alexander
Sep 10, 2024
·
Stayed 2 nights
1. Needs to be maintained properly (sockets don't work, sink outflow does not either) 2. Needs a lift for people on first floor.
1. Needs to be maintained properly (sockets don't work, sink outflow does not either) 2. Needs a lift for people on first floor.
6
John
Jul 13, 2024
·
Stayed 2 nights
Overall, an ok stay. However our room was not ready on arrival at 3pm and we were asked to wait in a lounge area which was operating as an overspill area for a wedding which was difficult to negotiate with our luggage. Receptionist was very apologetic and chased housekeeping to get room ready as quickly as possible - just not the start to our visit that we wanted after a 5 hour drive! Bedroom was fine - spacious with a comfortable bed , but shower a bit shabby. Breakfast on both days was good value at £12 but make sure you book the night before otherwise it costs a lot more! Our experience on sunday evening was not good. The bar had run out of several beers as a result of previous day's wedding and they had decided not to serve bar food that day due to a shortage of staff, which resulted in a 10 minute wait to order a drink at the bar, as staff were working elsewhere. Common sense did prevail with the help of one staff member, we were able to order pizza which was on the restaurant menu and eat in the bar. Overall a pleasant stay but merits an average rating rather than a good.
Overall, an ok stay. However our room was not ready on arrival at 3pm and we were asked to wait in a lounge area which was operating as an overspill area for a wedding which was difficult to negotiate with our luggage. Receptionist was very apologetic and chased housekeeping to get room ready as quickly as possible - just not the start to our visit that we wanted after a 5 hour drive! Bedroom was fine - spacious with a comfortable bed , but shower a bit shabby. Breakfast on both days was good value at £12 but make sure you book the night before otherwise it costs a lot more! Our experience on sunday evening was not good. The bar had run out of several beers as a result of previous day's wedding and they had decided not to serve bar food that day due to a shortage of staff, which resulted in a 10 minute wait to order a drink at the bar, as staff were working elsewhere. Common sense did prevail with the help of one staff member, we were able to order pizza which was on the restaurant menu and eat in the bar. Overall a pleasant stay but merits an average rating rather than a good.
8
anthony
Dec 20, 2024
·
Stayed 1 night
Shame swimming pool has closed Good size.rooms.
Shame swimming pool has closed Good size.rooms.
8
John
Sep 25, 2024
·
Stayed 3 nights
Acceptable. Swimming pool and sauna long since gone and no gym - needs facilities
Acceptable. Swimming pool and sauna long since gone and no gym - needs facilities
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms clean and well kept, but others reported musty smells, dust, mildew, and worn bathrooms, and in one case bedbugs.
Related guest reviews
4
Laura
Aug 27, 2024
·
Stayed 1 night
The property looks amazing from outside, the building is dated smells like cigarettes, the check in was unfriendly and the staff member was a little rude. The room was not clean, we were 3 people the towels were only for 2 people, there was long black hair on the toilet seat and in the bath. There were also soap stains in the shower from probably other previous clients in that room. I did not have breakfast so do not know what the restaurant area looked like.
The property looks amazing from outside, the building is dated smells like cigarettes, the check in was unfriendly and the staff member was a little rude. The room was not clean, we were 3 people the towels were only for 2 people, there was long black hair on the toilet seat and in the bath. There were also soap stains in the shower from probably other previous clients in that room. I did not have breakfast so do not know what the restaurant area looked like.
10
Susan
Dec 1, 2024
·
Stayed 1 night
The staff were very helpful and friendly. The room was exceptionally clean. Thank you susie kimber
The staff were very helpful and friendly. The room was exceptionally clean. Thank you susie kimber
4
Magdalena
Aug 24, 2025
·
Stayed 1 night
Hotel is in poor musty smelling condition. Paintwork, carpets fixings is all very old and dirty. Musty smell is so strong in the back rooms 279. Curtains are dusty and smelly. Its in desperate need of an overhaul, definitely not a 4 star rating.
Hotel is in poor musty smelling condition. Paintwork, carpets fixings is all very old and dirty. Musty smell is so strong in the back rooms 279. Curtains are dusty and smelly. Its in desperate need of an overhaul, definitely not a 4 star rating.
10
G
Nov 16, 2025
·
Stayed 1 night
We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher.
We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher.
6
ANGELA
Oct 29, 2023
·
Stayed 1 night
The hotel looks rather tired inside & the room I was in was in need of some TLC. (Room 137) particularly the bathroom. There was mildew over the tiles. Very old bath with a shower curtain that attacked you when in shower! The sink had a crack in it. The extractor in bathroom was very noisy and permanently on but seemed to be blowing air out rather than extracting it! It also smelt very odd in the bathroom! I couldn’t see how to turn off the extractor fan. So it was on very loud all night. Seemed to get noisier when the person in the room had a shower!? I wondered if their extractor was actually extracting into my bathroom? Had I realised this extractor was faulty and would get worse through the night I would’ve contacted reception. However I was exhausted after a stressful day & in bed. Obviously I didn’t sleep at all well! Noise also from people talking loudly in corridors at 4.30 am. Then again noise from cleaners at 7 am! The radiator in the bedroom looked very old and rusty. The windows were dirty. Again upon check out I would have mentioned that the extractor was faulty and I didn’t have a particularly good nights sleep but the receptionist did not ask me how my stay was. Although she did ask the couple in front of me. Perhaps when she saw my room number she didn’t dare ask!! So a disappointing stay. I’ve stated in Mercure chain of hotels before & they are normally pretty good.
The hotel looks rather tired inside & the room I was in was in need of some TLC. (Room 137) particularly the bathroom. There was mildew over the tiles. Very old bath with a shower curtain that attacked you when in shower! The sink had a crack in it. The extractor in bathroom was very noisy and permanently on but seemed to be blowing air out rather than extracting it! It also smelt very odd in the bathroom! I couldn’t see how to turn off the extractor fan. So it was on very loud all night. Seemed to get noisier when the person in the room had a shower!? I wondered if their extractor was actually extracting into my bathroom? Had I realised this extractor was faulty and would get worse through the night I would’ve contacted reception. However I was exhausted after a stressful day & in bed. Obviously I didn’t sleep at all well! Noise also from people talking loudly in corridors at 4.30 am. Then again noise from cleaners at 7 am! The radiator in the bedroom looked very old and rusty. The windows were dirty. Again upon check out I would have mentioned that the extractor was faulty and I didn’t have a particularly good nights sleep but the receptionist did not ask me how my stay was. Although she did ask the couple in front of me. Perhaps when she saw my room number she didn’t dare ask!! So a disappointing stay. I’ve stated in Mercure chain of hotels before & they are normally pretty good.
10
Stephen
May 13, 2024
·
Stayed 3 nights
We were impressed by the cleanliness and all on ground floor which was useful for our group. MOST AMAZING: A double room that actually had two chairs! Why do most hotels only have one?
We were impressed by the cleanliness and all on ground floor which was useful for our group. MOST AMAZING: A double room that actually had two chairs! Why do most hotels only have one?
6
Robin
Jun 20, 2025
·
Stayed 1 night
If you just want to get in sleep and get out then no issues. Unfortunately our stay had lots of little niggles that just turned this to a very average stay. Breakfast was the highlight and no issues there. Very dusty air vents, radiator and TV. Other issues included the TV remote control batteries were dead, no shower gel (because the linen cupboard key had got lost?!), no beer on tap, small holes in the bed linen (but clean) along with other small but annoying things.
If you just want to get in sleep and get out then no issues. Unfortunately our stay had lots of little niggles that just turned this to a very average stay. Breakfast was the highlight and no issues there. Very dusty air vents, radiator and TV. Other issues included the TV remote control batteries were dead, no shower gel (because the linen cupboard key had got lost?!), no beer on tap, small holes in the bed linen (but clean) along with other small but annoying things.
10
Melanie
Oct 25, 2025
·
Stayed 1 night
Clean room
Clean room
2
Hermon
Jul 10, 2025
·
Stayed 1 night
The horel smells damp and congested. But I didn't mind at first. I the morning I noticed blood dots on the bed when I inspected the bed it was infested with multiple fat bedbugs. They were crawling all over the bed duvet. They were horrible. I couldn't stop itching since a saw them. This is not acceptable in uk. Totally unhygienic. God only know what infections I may have caught being bitten by them all night.
The horel smells damp and congested. But I didn't mind at first. I the morning I noticed blood dots on the bed when I inspected the bed it was infested with multiple fat bedbugs. They were crawling all over the bed duvet. They were horrible. I couldn't stop itching since a saw them. This is not acceptable in uk. Totally unhygienic. God only know what infections I may have caught being bitten by them all night.
10
Andrew
Aug 1, 2024
·
Stayed 1 night
Lovely hotel , room a little tired in places but overall a good stay , comfy bed, exceptionally clean and lovely staff
Lovely hotel , room a little tired in places but overall a good stay , comfy bed, exceptionally clean and lovely staff
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable but dated, with some spacious layouts; many guests report very hot rooms due to no air conditioning and weak fans, plus noise from weddings, corridors, or upstairs limiting rest.
Related guest reviews
6
Simon
Sep 27, 2025
·
Stayed 2 nights
The hotel as a whole was ok and comparable to premier inn, the decor is quite old and could do with a freshen up. The room was well equipped, with tea and coffee, flat screen TV and plenty of toiletries.
The hotel as a whole was ok and comparable to premier inn, the decor is quite old and could do with a freshen up. The room was well equipped, with tea and coffee, flat screen TV and plenty of toiletries.
6
Eileen
Jun 22, 2025
·
Stayed 1 night
Disappointed that there was no air con in the hotel and especially in our bedroom. Although a fan was provided it did absolutely nothing to lower the temperature in the room . I appreciate it was a very hot weekend _ but felt more could have been done before we arrived . Maybe the fan on beforehand or the door left open ? To be honest we did not get any sleep that night ....very disappointing ....making us very tired next day . On the plus side the staff were very helpful and polite . Especially the dinning room manager .. Hopefully if we stay again this might be addressed. Yours ...Eileen Dixon
Disappointed that there was no air con in the hotel and especially in our bedroom. Although a fan was provided it did absolutely nothing to lower the temperature in the room . I appreciate it was a very hot weekend _ but felt more could have been done before we arrived . Maybe the fan on beforehand or the door left open ? To be honest we did not get any sleep that night ....very disappointing ....making us very tired next day . On the plus side the staff were very helpful and polite . Especially the dinning room manager .. Hopefully if we stay again this might be addressed. Yours ...Eileen Dixon
8
Martyn D
Dec 7, 2023
·
Stayed 1 night
Hotel was good overall. Rooms good,but person above is was like an elephant walking around!..so soundproofing could be better. Food was very good.
Hotel was good overall. Rooms good,but person above is was like an elephant walking around!..so soundproofing could be better. Food was very good.
6
Dc
Mar 24, 2025
·
Stayed 2 nights
Pleasant staff, clean enough. No aircon, room tired, small. Not a four star experience.
Pleasant staff, clean enough. No aircon, room tired, small. Not a four star experience.
6
Helen
Jun 29, 2025
·
Stayed 1 night
Bring your own fan! The rooms on second floor are boiling , you can only open the window a tiny bit and the fan provided not great. Other than that room lovely and clean and spacious
Bring your own fan! The rooms on second floor are boiling , you can only open the window a tiny bit and the fan provided not great. Other than that room lovely and clean and spacious
8
DANIELLE
Sep 17, 2024
·
Stayed 2 nights
Hotel is a little dated and tired looking and the corridors smell musty. The price isn't too bad for what you get. Room was ok but unfortunately we were on the ground floor which faced onto the courtyard, there was a wedding on that night and the guests use the courtyard until 10pm and the function room is opposite so my bedroom was a bit noisy. The bed was fairly comfortable, shower was hot and the bathroom clean. The carpark is a good size but if there is a function on it's much harder to find a space. A good location to drive into Maidstone and surrounding areas. I'd like to give a special mention to Tom who checked us in and the next day he remembered to ask how our first night was and due to the noise from the wedding he gave us 2 free drinks from the bar and complementary breakfast the next day. Tom went above and beyond to make sure we felt valued and looked after, thank you Tom.
Hotel is a little dated and tired looking and the corridors smell musty. The price isn't too bad for what you get. Room was ok but unfortunately we were on the ground floor which faced onto the courtyard, there was a wedding on that night and the guests use the courtyard until 10pm and the function room is opposite so my bedroom was a bit noisy. The bed was fairly comfortable, shower was hot and the bathroom clean. The carpark is a good size but if there is a function on it's much harder to find a space. A good location to drive into Maidstone and surrounding areas. I'd like to give a special mention to Tom who checked us in and the next day he remembered to ask how our first night was and due to the noise from the wedding he gave us 2 free drinks from the bar and complementary breakfast the next day. Tom went above and beyond to make sure we felt valued and looked after, thank you Tom.
8
Louise
Jul 20, 2025
·
Stayed 1 night
Nice easy location off the motorway however no noise. Large room, good amenities, tea and coffe making facilities, robes and slippers in the room.
Nice easy location off the motorway however no noise. Large room, good amenities, tea and coffe making facilities, robes and slippers in the room.
6
John
Nov 3, 2025
·
Stayed 1 night
Lights didn’t work in room, bathroom central light didn’t work (mirror lights did) tired bathroom decor and a shower head that wanted to part ways with its fixture when trying to alter water pattern. Bed was comfortable.
Lights didn’t work in room, bathroom central light didn’t work (mirror lights did) tired bathroom decor and a shower head that wanted to part ways with its fixture when trying to alter water pattern. Bed was comfortable.
6
Carole
Jun 22, 2025
·
Stayed 1 night
Property is tired, there is no air conditioning so makes it very hot as windows hardly open. Could do with a tidy up, stained tiles and wallpaper is starting to peel off. Check in was not wonderful. I was told I had not paid when I had, and then was just passed the keys. Not that welcoming.
Property is tired, there is no air conditioning so makes it very hot as windows hardly open. Could do with a tidy up, stained tiles and wallpaper is starting to peel off. Check in was not wonderful. I was told I had not paid when I had, and then was just passed the keys. Not that welcoming.
4
Alexander
May 10, 2025
·
Stayed 1 night
Room was small and needed updating. Lots of noise down the corridor at all times of the night, very early wake up from staff being very loud outside the room. In the restaurant the server didn’t inform us of the set menu or the deals that were on offer, the table next to us were told about it by a different server. The soup of the day was different depending on what server you got. Staff were rude and too busy setting up breakfast to deal with any queries. There is no pool. Despite it being on the fire exit maps. Staff at front desk told us it didn’t exist. If it doesn’t exist, why is it on a map. Will not be staying again
Room was small and needed updating. Lots of noise down the corridor at all times of the night, very early wake up from staff being very loud outside the room. In the restaurant the server didn’t inform us of the set menu or the deals that were on offer, the table next to us were told about it by a different server. The soup of the day was different depending on what server you got. Staff were rude and too busy setting up breakfast to deal with any queries. There is no pool. Despite it being on the fire exit maps. Staff at front desk told us it didn’t exist. If it doesn’t exist, why is it on a map. Will not be staying again
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AI-generated summary based on recent guest reviews
Service
Service is often praised as friendly and helpful, with staff resolving issues and accommodating requests; however, reviews also cite inconsistent professionalism, slow or unmanned reception/bar at times, and occasional check‑in or payment confusion.
Related guest reviews
10
Kathryn
Jul 4, 2025
·
Stayed 2 nights
The staff at this hotel are helpful and polite. I had a minor issue with my room, I reported this to reception and they had somebody at my room in five minutes to resolve the issue. Food was good and I especially enjoyed the breakfast with a wide selection of fruits, preserves and an excellent cooked breakfast choice. I would definitely visit this hotel again, for me, the mark of excellent customer service is when something goes wrong and how the staff deal with that. Highly recommend
The staff at this hotel are helpful and polite. I had a minor issue with my room, I reported this to reception and they had somebody at my room in five minutes to resolve the issue. Food was good and I especially enjoyed the breakfast with a wide selection of fruits, preserves and an excellent cooked breakfast choice. I would definitely visit this hotel again, for me, the mark of excellent customer service is when something goes wrong and how the staff deal with that. Highly recommend
10
Victoria
Feb 15, 2025
·
Stayed 2 nights
Very welcoming & warm atmosphere Good location. Excellent customer service; staff friendly but professional Good breakfast range Spacious room Goid value
Very welcoming & warm atmosphere Good location. Excellent customer service; staff friendly but professional Good breakfast range Spacious room Goid value
10
G
Nov 16, 2025
·
Stayed 1 night
We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher.
We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher.
6
Molly
Apr 14, 2025
·
Stayed 1 night
Pretty decent stay. However the staff are rude. We were standing at the bar for 20 minutes waiting to be served a drink. When we asked the manager she replied “this is how we operate around here.” I was shocked and so was nearby guests, they even commented on her rude manner. Shame when customer service should be paramount in a hotel.
Pretty decent stay. However the staff are rude. We were standing at the bar for 20 minutes waiting to be served a drink. When we asked the manager she replied “this is how we operate around here.” I was shocked and so was nearby guests, they even commented on her rude manner. Shame when customer service should be paramount in a hotel.
4
Karla
Nov 18, 2025
·
Stayed 1 night
Reception staff could not find our booking. They couldn't workout that with 2 rooms and 4 guests (2 other guests had arrived 10 minutes before us) had checked both rooms in at the same time. We were accused of being rude by the duty manager. Saying no we are not paying anymore money when asking if there was a room for us isn't beeing rude. Each time we pointed out (no raised voices or foul language) that it wasn't our fault we were told not to be rude. Being told that it is down to hotels.com and not the fault of Mercure suggests that there is a training issue for the front of house staff. Room was very tired. 2 extractor fans in bathroom didn't work. 1 was in the actual shower on the wall so not surprised it didn't work. Grout needed replacing in the shower. Side jets just leaked. Desk and drawer unit has laminate lifting and needs repairing. Light bulbs in the bedside lamps were blown. Breakfast was luke warm and not hot. Will not be staying there again and not likely to stay at a Mecure property in the future either.
Reception staff could not find our booking. They couldn't workout that with 2 rooms and 4 guests (2 other guests had arrived 10 minutes before us) had checked both rooms in at the same time. We were accused of being rude by the duty manager. Saying no we are not paying anymore money when asking if there was a room for us isn't beeing rude. Each time we pointed out (no raised voices or foul language) that it wasn't our fault we were told not to be rude. Being told that it is down to hotels.com and not the fault of Mercure suggests that there is a training issue for the front of house staff. Room was very tired. 2 extractor fans in bathroom didn't work. 1 was in the actual shower on the wall so not surprised it didn't work. Grout needed replacing in the shower. Side jets just leaked. Desk and drawer unit has laminate lifting and needs repairing. Light bulbs in the bedside lamps were blown. Breakfast was luke warm and not hot. Will not be staying there again and not likely to stay at a Mecure property in the future either.
10
Anne
Dec 10, 2024
·
Stayed 3 nights
Staff were amazing, so helpful and efficient
Staff were amazing, so helpful and efficient
8
Paul
May 12, 2025
·
Stayed 3 nights
I made a special request on the online form for a particular type of room. This was not reflected in the welcome email from the hotel, and we were allocated the wrong type of room. Problem sorted by very helpful receptionist but it took a while. I’ve been in touch with the reception manager.
I made a special request on the online form for a particular type of room. This was not reflected in the welcome email from the hotel, and we were allocated the wrong type of room. Problem sorted by very helpful receptionist but it took a while. I’ve been in touch with the reception manager.
10
R A
Feb 27, 2025
·
Stayed 1 night
We were incredibly well looked after by all the staff we met there. We had told them my husband had mobility issues and we had a room just nearby reception and the dining area, making access really easy. They had also given us a room with 2 comfy chairs which myself, and especially my husband, really appreciated after travelling. There was a great selection of choices at breakfast, with staff replacing items as soon as they were needed. The Mercure is a great base to explore the local area, we were able to really rest and relax. We will definitely be visiting again!
We were incredibly well looked after by all the staff we met there. We had told them my husband had mobility issues and we had a room just nearby reception and the dining area, making access really easy. They had also given us a room with 2 comfy chairs which myself, and especially my husband, really appreciated after travelling. There was a great selection of choices at breakfast, with staff replacing items as soon as they were needed. The Mercure is a great base to explore the local area, we were able to really rest and relax. We will definitely be visiting again!
8
Richard
Jun 5, 2024
·
Stayed 1 night
Nice comfortable overnight stay for a reasonable price. Good food in the restaurant, again at a good price. Only slight criticism was that on check in and a couple of times we needed to go to reception, it wasn't manned and had to go look for someone. Would definetly use again. y
Nice comfortable overnight stay for a reasonable price. Good food in the restaurant, again at a good price. Only slight criticism was that on check in and a couple of times we needed to go to reception, it wasn't manned and had to go look for someone. Would definetly use again. y
6
daniel
Dec 22, 2023
·
Stayed 1 night
I booked 6 rooms here for friends after a Christmas party. I even went into see them to ensure the rooms were all allocated correctly. 2 double rooms and 2 lots of 2 rooms adjoining as they were families with young children. Sadly that was a waste of time as the pre allocated rooms weren’t given to them on arrival! I spent half an hour with the receptionist over a week before the party who even showed me which rooms they’d all have. The man who then checked my friends in even argued the case with them saying you Can’t allocate rooms! When you book a hotel,(and give them quite some business paying for 6 rooms) and go out your way to ensure it’s correct you expect better service! I had a family split with children all under 10 not in adjoining rooms as promised!
I booked 6 rooms here for friends after a Christmas party. I even went into see them to ensure the rooms were all allocated correctly. 2 double rooms and 2 lots of 2 rooms adjoining as they were families with young children. Sadly that was a waste of time as the pre allocated rooms weren’t given to them on arrival! I spent half an hour with the receptionist over a week before the party who even showed me which rooms they’d all have. The man who then checked my friends in even argued the case with them saying you Can’t allocate rooms! When you book a hotel,(and give them quite some business paying for 6 rooms) and go out your way to ensure it’s correct you expect better service! I had a family split with children all under 10 not in adjoining rooms as promised!
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AI-generated summary based on recent guest reviews
Location
Convenient for drivers near the A21 and Pembury Hospital, with easy access to Tunbridge Wells and local attractions. Not central, so transport is needed for town visits.
Related guest reviews
8
Sean
Nov 16, 2025
·
Stayed 1 night
Pleasant hotel. Ideally positioned
Pleasant hotel. Ideally positioned
8
Lauren
Nov 22, 2024
·
Stayed 1 night
The hotel is nice enough, and good value for money given the area. Not in Tunbridge Wells (centre is about a 10-15 minute drive away) but close enough to be convenient. The decor (particualrly the carpets) are outdated, and my room had a slight sewage smell at times. But it was a good place to stay for working purposes.
The hotel is nice enough, and good value for money given the area. Not in Tunbridge Wells (centre is about a 10-15 minute drive away) but close enough to be convenient. The decor (particualrly the carpets) are outdated, and my room had a slight sewage smell at times. But it was a good place to stay for working purposes.
8
Gareth
Mar 18, 2025
·
Stayed 1 night
For car drivers a handy location for A21, M25, M20 etc. 5 minutes to Tunbridge Wells (not at rush hour). The hospital is virtually next door and a 5 minute walk to the fantastic Black Horse pub and restaurant in Pembury. The hotel room felt a little tired and could do with a freshen up.
For car drivers a handy location for A21, M25, M20 etc. 5 minutes to Tunbridge Wells (not at rush hour). The hospital is virtually next door and a 5 minute walk to the fantastic Black Horse pub and restaurant in Pembury. The hotel room felt a little tired and could do with a freshen up.
8
Cara
Nov 2, 2025
·
Stayed 1 night
Staff were fantastic, hotel is easy to get to and find. Great location for the hospital, Tesco and for all the heritage sites around.
Staff were fantastic, hotel is easy to get to and find. Great location for the hospital, Tesco and for all the heritage sites around.
10
Paul
Nov 24, 2023
·
Stayed 1 night
Nothing unique about the property. However the parking facility was spacious and easy to access. The hotel is far enough away from the road so as not to be disturbed by passing traffic.
Nothing unique about the property. However the parking facility was spacious and easy to access. The hotel is far enough away from the road so as not to be disturbed by passing traffic.
10
Richard
Feb 14, 2025
·
Stayed 3 nights
The location of the hotel was great, close to all the local amenities, free parking as long as you register your car, which isn't to big an issue. Though the car park is poorly lit at the entrance and some parts of the car park. Cigarette butts, near the entrance of the hotel. Though NO blame on the hotel, just the disrespectful guests. The accommodation was lovely in most parts, everything in your room for your stay. The corridors were cold, was the only downside. All the staff were so lovely, they really went the extra mile. Especially Lisa and Ernest at breakfast were so informative and Just made the stay very enjoyable. My partner and I would recommend this hotel to stay in.
The location of the hotel was great, close to all the local amenities, free parking as long as you register your car, which isn't to big an issue. Though the car park is poorly lit at the entrance and some parts of the car park. Cigarette butts, near the entrance of the hotel. Though NO blame on the hotel, just the disrespectful guests. The accommodation was lovely in most parts, everything in your room for your stay. The corridors were cold, was the only downside. All the staff were so lovely, they really went the extra mile. Especially Lisa and Ernest at breakfast were so informative and Just made the stay very enjoyable. My partner and I would recommend this hotel to stay in.
8
Jin
May 11, 2024
·
Stayed 2 nights
Very nice little hotel in the countryside which is with close proximity to the A21. Staff were all very helpful, polite and friendly. Facilities in the hotel were very good, although the room could do with a little modernization to include USB charging points and bedside cabinets on both sides of the bed. Also, the bathroom could do with being updated. Would stay here again though.
Very nice little hotel in the countryside which is with close proximity to the A21. Staff were all very helpful, polite and friendly. Facilities in the hotel were very good, although the room could do with a little modernization to include USB charging points and bedside cabinets on both sides of the bed. Also, the bathroom could do with being updated. Would stay here again though.
8
Paul
Dec 16, 2023
·
Stayed 1 night
We are regular customers and we like this hotel (even though it’s a bit dated!). Good location for us to visit family in Tunbridge Wells, and close to major road network. Rooms are quite well equipped (much better than a Hilton we stayed in the previous night at twice the price!)
We are regular customers and we like this hotel (even though it’s a bit dated!). Good location for us to visit family in Tunbridge Wells, and close to major road network. Rooms are quite well equipped (much better than a Hilton we stayed in the previous night at twice the price!)
10
farooque
Nov 2, 2024
·
Stayed 2 nights
Lovely hotel. Not in Tunbridge wells so need transport. Rooms need upgrading but the staff are lovely and helpful.
Lovely hotel. Not in Tunbridge wells so need transport. Rooms need upgrading but the staff are lovely and helpful.
10
Nicola
Apr 12, 2025
·
Stayed 2 nights
Location and transport to get to places
Location and transport to get to places
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for range and quality. Dinner and bar offerings are mixed, with some tasty meals and room service, but others report limited choices, delays, understocked bar, or poor value; afternoon tea varies.
Related guest reviews
10
Kathryn
Jul 4, 2025
·
Stayed 2 nights
The staff at this hotel are helpful and polite. I had a minor issue with my room, I reported this to reception and they had somebody at my room in five minutes to resolve the issue. Food was good and I especially enjoyed the breakfast with a wide selection of fruits, preserves and an excellent cooked breakfast choice. I would definitely visit this hotel again, for me, the mark of excellent customer service is when something goes wrong and how the staff deal with that. Highly recommend
The staff at this hotel are helpful and polite. I had a minor issue with my room, I reported this to reception and they had somebody at my room in five minutes to resolve the issue. Food was good and I especially enjoyed the breakfast with a wide selection of fruits, preserves and an excellent cooked breakfast choice. I would definitely visit this hotel again, for me, the mark of excellent customer service is when something goes wrong and how the staff deal with that. Highly recommend
8
Ann
Aug 6, 2025
·
Stayed 3 nights
The room was very nice and comfortable. The buffet breakfast was excellent and the staff were very friendly. We weren't impressed with the restaurant and only ate in there on our first night. They didn't have the first couple of meals I chose, which was steak and salmon. I ended up having a chicken tika curry, which was very good. We also ended up waiting 20 minutes for our drinks for some reason. Everyone just seem to disappear. They were very apologetic when they realised what had happened. They also advertise on their web site that they a swimming pool, but apparently it's been closed for a while.
The room was very nice and comfortable. The buffet breakfast was excellent and the staff were very friendly. We weren't impressed with the restaurant and only ate in there on our first night. They didn't have the first couple of meals I chose, which was steak and salmon. I ended up having a chicken tika curry, which was very good. We also ended up waiting 20 minutes for our drinks for some reason. Everyone just seem to disappear. They were very apologetic when they realised what had happened. They also advertise on their web site that they a swimming pool, but apparently it's been closed for a while.
10
G
Nov 16, 2025
·
Stayed 1 night
We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher.
We received a warm welcome from Steve on reception, who explained where everything was, and made some helpful suggestions for our stay. Our room 132 was a comfortable, quiet, corner room on the ground floor, which was spotless, and had everything we could ask for. Comfortable beds/pillows, large TV, extra heaters and a welcome fan. We enjoyed a hearty afternoon tea in the restaurant, and later, tasty, quick, room service. After an excellent nights sleep, we enjoyed a buffet style breakfast in the restaurant. Plenty of choice, clean, well stocked. A perfect overnight stay! We usually choose to stay at a Premier Inn, as you know exactly what you're going to get, and the price is competitive. Going forward, we will now be looking to stay at a Mercure hotel, as the prices are comparable, but the quality and standard of stay are certainly higher.
10
Derek
Aug 19, 2024
·
Stayed 1 night
The staff are friendly and helpful.the food in the restaurant was very good and the service was great
The staff are friendly and helpful.the food in the restaurant was very good and the service was great
6
John
Jul 13, 2024
·
Stayed 2 nights
Overall, an ok stay. However our room was not ready on arrival at 3pm and we were asked to wait in a lounge area which was operating as an overspill area for a wedding which was difficult to negotiate with our luggage. Receptionist was very apologetic and chased housekeeping to get room ready as quickly as possible - just not the start to our visit that we wanted after a 5 hour drive! Bedroom was fine - spacious with a comfortable bed , but shower a bit shabby. Breakfast on both days was good value at £12 but make sure you book the night before otherwise it costs a lot more! Our experience on sunday evening was not good. The bar had run out of several beers as a result of previous day's wedding and they had decided not to serve bar food that day due to a shortage of staff, which resulted in a 10 minute wait to order a drink at the bar, as staff were working elsewhere. Common sense did prevail with the help of one staff member, we were able to order pizza which was on the restaurant menu and eat in the bar. Overall a pleasant stay but merits an average rating rather than a good.
Overall, an ok stay. However our room was not ready on arrival at 3pm and we were asked to wait in a lounge area which was operating as an overspill area for a wedding which was difficult to negotiate with our luggage. Receptionist was very apologetic and chased housekeeping to get room ready as quickly as possible - just not the start to our visit that we wanted after a 5 hour drive! Bedroom was fine - spacious with a comfortable bed , but shower a bit shabby. Breakfast on both days was good value at £12 but make sure you book the night before otherwise it costs a lot more! Our experience on sunday evening was not good. The bar had run out of several beers as a result of previous day's wedding and they had decided not to serve bar food that day due to a shortage of staff, which resulted in a 10 minute wait to order a drink at the bar, as staff were working elsewhere. Common sense did prevail with the help of one staff member, we were able to order pizza which was on the restaurant menu and eat in the bar. Overall a pleasant stay but merits an average rating rather than a good.
8
Keith
Aug 13, 2025
·
Stayed 2 nights
Friendly, helpful staff. Comfortable hotel. Nice breakfast.
Friendly, helpful staff. Comfortable hotel. Nice breakfast.
8
Reginald
Apr 17, 2025
·
Stayed 13 nights
For me the hotel was cold except for the bedroom which had a heater.The breakfast was excellent but the evening meal I had in the restaurant was disgusting.
For me the hotel was cold except for the bedroom which had a heater.The breakfast was excellent but the evening meal I had in the restaurant was disgusting.
6
Barrie
Oct 21, 2025
·
Stayed 1 night
Menu choice for dinner was very limited. Paid extra £10 a room to pay at hotel. When arrived to check in payment had already been taken! No mention of refunding the £10 for each room.
Menu choice for dinner was very limited. Paid extra £10 a room to pay at hotel. When arrived to check in payment had already been taken! No mention of refunding the £10 for each room.
8
Justin
Feb 13, 2024
·
Stayed 1 night
The stay was great and comfortable. Restaurant food seems warmed up and not fresh. The wifi is only good for emails and not good at all for anything else, downloads, streaming , apps have to refresh all the time.
The stay was great and comfortable. Restaurant food seems warmed up and not fresh. The wifi is only good for emails and not good at all for anything else, downloads, streaming , apps have to refresh all the time.
8
claire
May 30, 2023
·
Stayed 2 nights
Our stay was pleasant but there could have been another bar as it was full with wedding guests on both days we were there and there was a wait to be served. Also not a great deal of Choice on restaurant menu.
Our stay was pleasant but there could have been another bar as it was full with wedding guests on both days we were there and there was a wait to be served. Also not a great deal of Choice on restaurant menu.
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AI-generated summary based on recent guest reviews
8
Kelly
3 weeks ago
·
Stayed 1 night
Nice stay in the hotel, just what we needed. Quiet and clean.
Nice stay in the hotel, just what we needed. Quiet and clean.
10
Tinu Mary
4 weeks ago
·
Stayed 2 nights
Nice accommodation. Easy to reach for a wedding I was attending
Nice accommodation. Easy to reach for a wedding I was attending
10
Tim
Sep 5, 2026
·
Stayed 1 night
You will never go wrong staying here lovely people great food . I always look forward to staying here
You will never go wrong staying here lovely people great food . I always look forward to staying here
10
Feyisola Stephen
Aug 25, 2026
·
Stayed 7 nights
Good place, clean room lovely staff
Good place, clean room lovely staff
6
Liam
Aug 11, 2026
·
Stayed 2 nights
Hotel was fine but the staff could have been better. Ignored at reception when trying to check in as he clearly had some important paperwork to do. I ordered a starter which came out on a hot plate but the food was cold in the middle. When l asked for it to be heated up which they did it felt like the staff were asking me sarcastically if it was hot enough for me given the number of times they asked. Overall not a great experience.
Hotel was fine but the staff could have been better. Ignored at reception when trying to check in as he clearly had some important paperwork to do. I ordered a starter which came out on a hot plate but the food was cold in the middle. When l asked for it to be heated up which they did it felt like the staff were asking me sarcastically if it was hot enough for me given the number of times they asked. Overall not a great experience.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 23:59
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Mercure Tunbridge Wells Hotel
Is parking available at the property?
Self parking is available on-site for a fee of GBP 12 per day. Parking is limited, and a reservation is not required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee of approximately GBP 17.95 per person.
Does the property allow pets?
Pets are allowed in specific rooms only, with a maximum fee of GBP 15 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM until 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities. Specific details about accessible rooms and bathrooms are not provided.
What is the location of the property in relation to key landmarks?
The hotel is located in Royal Tunbridge Wells, just a 3-minute drive from Dunorlan Park and 5 minutes from Pantiles. It is approximately 5.5 miles from Tonbridge Castle and 5.6 miles from Hop Farm Family Park.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Pembury trip?
What do room rates at Mercure Tunbridge Wells Hotel in Pembury usually look like?
Over the next 60–90 days, room rates at Mercure Tunbridge Wells Hotel in Pembury typically land around $99 a night for two guests, ranging from $75 to $140 on available dates.
When is the best time to visit Mercure Tunbridge Wells Hotel to avoid crowds?
Demand at the Mercure Tunbridge Wells Hotel in Pembury peaks in January and drops through early summer; July is the quietest month for visitors. Plan for the calmest stay in July if you prefer fewer people and easier availability.
Which month is cheapest to stay at Mercure Tunbridge Wells Hotel?
January is the cheapest month to stay at the Mercure Tunbridge Wells Hotel in Pembury, averaging $90 a night; May is the priciest at $142. Note that the quietest month (July) differs from the cheapest month.
What nearby attractions and neighbourhood vibe can I expect around Mercure Tunbridge Wells Hotel?
Set in Kent, the Mercure Tunbridge Wells Hotel in Pembury is a short trip from Dunorlan Park, the Pantiles and Tunbridge Wells Museum and Art Gallery, making it easy to mix green space and local culture. The hotel suits couples and business travellers and leans into Business and Eco-friendly themes.
How does the nightly price at Mercure Tunbridge Wells Hotel in Pembury compare to recent weeks?
The current price at Mercure Tunbridge Wells Hotel in Pembury is $114 per night for 2 guests, which is low for this hotel: about 10% below its $128 average over the last 60 days. Most nights over that period fell between $86 and $198.
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-19: 115.668176USD
- 2026-10-20: 151.01935961962891USD
- 2026-10-21: 128.021088USD
- 2026-10-22: 92.98156481884766USD
- 2026-10-23: 96.05270872729493USD
- 2026-10-24: NO DATA
- 2026-10-25: 128.16471774462892USD
- 2026-10-26: 104.99012185009765USD
- 2026-10-27: 115.95353344897461USD
- 2026-10-28: 131.40352393371583USD
- 2026-10-29: 91.1495573161621USD
- 2026-10-30: 91.13955018530274USD
- 2026-10-31: 105.29113257653809USD
- 2026-11-01: 83.96634796716309USD
- 2026-11-02: 99.46864455969238USD
- 2026-11-03: 109.28953825854492USD
- 2026-11-04: 106.62393161462403USD
- 2026-11-05: 82.63354892907715USD
- 2026-11-06: 83.96634796716309USD
- 2026-11-07: 95.96153930993653USD
- 2026-11-08: 75.96955373864746USD
- 2026-11-09: 97.29433834802246USD
- 2026-11-10: 107.95673065270996USD
- 2026-11-11: 106.62393161462403USD
- 2026-11-12: 82.63354892907715USD
- 2026-11-13: 82.63354892907715USD
- 2026-11-14: 99.43861459936524USD
- 2026-11-15: 75.96955373864746USD
- 2026-11-16: 95.96153930993653USD
- 2026-11-17: 106.62393161462403USD
- 2026-11-18: 105.29113257653809USD
- 2026-11-19: 82.63354892907715USD
- 2026-11-20: 82.63354892907715USD
- 2026-11-21: 101.82121992529297USD
- 2026-11-22: 77.3023527767334USD
- 2026-11-23: 95.96153930993653USD
- 2026-11-24: 107.95673065270996USD
- 2026-11-25: 106.62393161462403USD
- 2026-11-26: 83.96634796716309USD
- 2026-11-27: 89.29754411950684USD
- 2026-11-28: 107.95673065270996USD
- 2026-11-29: 77.3023527767334USD
- 2026-11-30: 95.96153930993653USD
- 2026-12-01: 106.62393161462403USD
- 2026-12-02: 106.62393161462403USD
- 2026-12-03: 87.9647450814209USD
- 2026-12-04: 87.9647450814209USD
- 2026-12-05: 99.95993642419434USD
- 2026-12-06: 77.3023527767334USD
- 2026-12-07: 101.29273546228028USD
- 2026-12-08: 106.62393161462403USD
- 2026-12-09: 106.62393161462403USD
- 2026-12-10: 83.96634796716309USD
- 2026-12-11: 87.9647450814209USD
- 2026-12-12: 108.90895884692382USD
- 2026-12-13: 75.96955373864746USD
- 2026-12-14: 95.96153930993653USD
- 2026-12-15: 106.62393161462403USD
- 2026-12-16: 106.62393161462403USD
- 2026-12-17: 87.9647450814209USD
- 2026-12-18: 87.593376USD
- 2026-12-19: 111.176208USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately GBP 17.95 per person
- Self parking fee: GBP 12 per day
- Pet fee: GBP 15 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Room Service
Housekeeping
Banquet Facilities
General
Room Service
Restaurant
Non-Smoking Rooms
Picnic Area/Tables
Packed Lunches
Breakfast in the Room
Family Room
Snack Bar/Deli
Activities
Garden
Outdoor Furniture
Services
Housekeeping
Banquet Facilities
Luggage Storage
Express Check-In/Check-Out
24-Hour Front Desk
Parking
Parking
Parking (Limited)
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