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The Spa Hotel - Restaurant

The Spa Hotel


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Non-Smoking Rooms

  • Room Service

  • Dry Cleaning

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Property description

Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and an outdoor tennis court. This hotel also features complimentary wireless in...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across the reviews, The Spa Hotel is praised for its friendly staff, relaxing spa facilities, attractive grounds and convenient location, while recurring drawbacks include slow or inconsistent breakfast service, occasional dated or hot rooms, and noise from events or machinery.

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Facilities

Good

Cleanliness

Inconsistent

Rooms

Mixed

Service

Mixed

Location

Convenient

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10

Kevin

IAN-logo

4 weeks ago

·

Stayed 1 night

Wonderful hotels, the rooms were tastefully decorated, the pool and steam room was very clean and tidy and the gardens were lovely.
Wonderful hotels, the rooms were tastefully decorated, the pool and steam room was very clean and tidy and the gardens were lovely.

6

Tim

IAN-logo

4 weeks ago

·

Stayed 1 night

Hotel is quite nice for an old place but could do with a bit of TLC and some modernisation. However, the room was clean and comfortable (apart from the pillows which were like flagstones 😖) and there’s plenty of parking space. I got an attic style room and if I had a pound for every time I cracked my head on a ceiling beam, I’d have about £17 by now. The WiFi is poor and slow in room 302 but gets a bit faster when you’re in the bar area 🤔. The gym facilities were pretty good and the pool looked good too. I work all over the country, usually staying in 2/3 different hotels per week, and this one achieved the UK record for the most expensive pint of soda & lime I ever encountered 😳 £6.30!!! What a rip off!!! I don’t mind paying that (or quite often more than that) for a pint of lager, but for soda water and a splash of lime cordial …. that takes the biscuit … so much so that they didn’t get another penny out of me during my stay. I’d normally stay in the hotel for dinner and a few evening drinks but any establishment will only rip me off once, so I went out to spend my (company expenses) money elsewhere instead 👍 Needless to say there will be no return visit from me.
Hotel is quite nice for an old place but could do with a bit of TLC and some modernisation. However, the room was clean and comfortable (apart from the pillows which were like flagstones 😖) and there’s plenty of parking space. I got an attic style room and if I had a pound for every time I cracked my head on a ceiling beam, I’d have about £17 by now. The WiFi is poor and slow in room 302 but gets a bit faster when you’re in the bar area 🤔. The gym facilities were pretty good and the pool looked good too. I work all over the country, usually staying in 2/3 different hotels per week, and this one achieved the UK record for the most expensive pint of soda & lime I ever encountered 😳 £6.30!!! What a rip off!!! I don’t mind paying that (or quite often more than that) for a pint of lager, but for soda water and a splash of lime cordial …. that takes the biscuit … so much so that they didn’t get another penny out of me during my stay. I’d normally stay in the hotel for dinner and a few evening drinks but any establishment will only rip me off once, so I went out to spend my (company expenses) money elsewhere instead 👍 Needless to say there will be no return visit from me.

10

Machel

IAN-logo

4 weeks ago

·

Stayed 1 night

Really attentive staff and clean hotel
Really attentive staff and clean hotel

8

Gemma

IAN-logo

11 Apr 2026

·

Stayed 2 nights

A lovely place to stay and very attentive and interested staff. The room was very spacious and comfortable although we found it quite hot and stuffy, particularly at night. The breakfasts were lovely and service was quick. The spa wasn’t as relaxing as hoped as you had to go back down a corridor if you wanted to visit the steam room, water fountain or sauna but still lovely to do.
A lovely place to stay and very attentive and interested staff. The room was very spacious and comfortable although we found it quite hot and stuffy, particularly at night. The breakfasts were lovely and service was quick. The spa wasn’t as relaxing as hoped as you had to go back down a corridor if you wanted to visit the steam room, water fountain or sauna but still lovely to do.

10

Rachael

IAN-logo

10 Apr 2026

·

Stayed 1 night

Great hotel and staff, we’ll be back
Great hotel and staff, we’ll be back

Mount Ephraim, Royal Tunbridge Wells, England, United Kingdom

Location

Located in Royal Tunbridge Wells, The Spa Hotel is within a 15-minute walk of Pantiles and Spa Valley Railway. This spa hotel is 11.7 mi (18.8 km) from Hever Castle and Gardens and 0.8 mi (1.2 km) from Trinity Theatre.

Pantiles(0.7 Miles)

Spa Valley Railway(0.7 Miles)

Trinity Theatre(0.8 Miles)

Assembly Hall Theater(0.9 Miles)

Tunbridge Wells Museum and Art Gallery(1 Miles)

Calverley Grounds(1 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site. However, parking is limited, and no reservation is required.


English breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee of approximately GBP 19.00 per person.


Check-in time is from 3:00 PM to 11:59 PM, and check-out time is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.


The hotel offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.

The hotel is located in Royal Tunbridge Wells, within a 15-minute walk of Pantiles and Spa Valley Railway. It is approximately 11.7 miles from Hever Castle and Gardens and 0.8 miles from Trinity Theatre.


Yes, the hotel features an indoor pool, which is accessible from 6:30 AM to 9:00 PM.


Yes, children are allowed at the hotel. However, the minimum age for children to stay for free is not specified.


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