Name: La Cascada Casa Patagónica by DON
Address: Av. Bustillo Km 6.000, Pinar del Lago, San Carlos de Bariloche, Argentina, San Carlos de Bariloche, Bariloche Department, Argentina
Rating: 8.53

Guest reviews

8.5

Fabulous

Based on 193 verified reviews

Who stays here?

Couple

59%

Family

29%

Group

7%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

At La Cascada Casa Patagónica by DON, travelers praise the beautiful lakeside setting with sweeping views and generally friendly staff, while feedback on rooms is mixed between comfortable, spacious stays and occasional issues like noise, aging features, or overheating.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

erick

19 Feb 2026

·

Stayed 6 nights

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10

Gray

28 Nov 2025

·

Stayed 3 nights

Great. Only complaint is breakfast wasn’t ready at 7am on day of departure.

6

Elana

5 Nov 2025

·

Stayed 4 nights

Staff was very nice and tried to be helpful. Breakfast was not good. No coffee makers in the rooms. No one to help with luggage. The hotel has magnificent views of the lake

6

Condit

9 Aug 2025

·

Stayed 4 nights

While the staff was nice, it felt understaffed to support individuals staying there. Restaurant / bar was not always open when they should and did not have all services I would expect from a four star. Location was great to get to ski and the lake is beautiful from property but missing amenities made it not worth the price we paid.

10

Shane

25 Jan 2025

·

Stayed 4 nights

Beautiful setting on the lake. It's all about that view. Room was spacious, clean and in great condition. So many good things to say. The only things that would make this a 10/10 is cushions for the chairs on our private terrace, cleaning the beach lounger cushions which were very stained and cleaning off the ash from the restaurant cushions. They were covered in ash from the fire. Also, people kept walking across the private terrace in front of our room! There needs to be better signage. Overall though I would definitely recommend this hotel. Probably our best in Patagonia.

Av. Bustillo Km 6.000, Pinar del Lago, San Carlos de Bariloche, Argentina

Location

With a stay at La Cascada Casa Patagónica by DON in San Carlos de Bariloche (Pinar del Lago), you'll be within a 10-minute drive of Civic Center Bariloche and Nahuel Huapi Lake. This beach hotel is 7.6 mi (12.2 km) from Catedral Alta Patagonia and 1.1 mi (1.8 km) from Cerro Viejo Eco Park.

Nahuel Huapi Lake(0.1 Miles)

Cerro Otto Cable Car(1 Miles)

Cerro Viejo Eco Park(1 Miles)

San Eduardo Chapel(1.4 Miles)

Viento Blanco(1.5 Miles)

Parque Ecoturistico Cerro Viejo(1.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self parking is available on-site, but it is limited.

A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the property.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, guests are encouraged to contact the property for specific needs.

The property is located in San Carlos de Bariloche (Pinar del Lago), within a 10-minute drive of Civic Center Bariloche and Nahuel Huapi Lake. It is approximately 7.6 miles from Catedral Alta Patagonia and 1.1 miles from Cerro Viejo Eco Park.

Yes, the property features both an indoor pool and an outdoor heated pool, available for guests to enjoy.

Children are allowed at the property, and kids can stay for free up to a certain age, though specific age limits should be confirmed with the property.

La Cascada Casa Patagónica by DON

Amenities

Property description