Santorini Kastelli Resort

Loved our private hot tub. Could have been a bit warmer for our tastes. Staff was amazing and took great care of us. Appreciated the strong Wi-Fi available. It was a perfect spot for our first trip to Santorini!

Staff was amazing starting with check in, housekeeping, restaurant staff, front desk from start to finish.

Lovely hotel for a relaxing break with good shops & beach nearby. Staff are attentive & polite.

Our stay at this hotel was unfortunately disappointing. From the beginning, the staff was not kind or accommodating. We had originally booked the room for two people but decided last minute to bring our toddler. The room was already spacious enough, with a daybed they mentioned would be prepared for our child. However, they never set it up. When we checked out, they explained that the reason was because the booking was for two adults, which felt unfair and dismissive. Throughout our stay, the staff’s attitude changed once they saw our toddler, and their lack of flexibility made us feel unwelcome. They did not allow an early check-in or a late check-out, unlike the other five-star hotel we stayed at previously in Imerovigli, where the staff went above and beyond to make our stay comfortable and even accommodated a four-hour early check-in and late check-out. This hotel failed to meet basic hospitality standards. The staff was unhelpful and unkind, and they made no effort to make us feel comfortable as a family. Overall, we had an unpleasant experience and would not recommend this hotel to anyone.

Stayed here 2014, it is still an amazing place to stay. Staff are very friendly and professional. It’s a very restful place to stay. 😊