Zeus Dolce by Wyndham Athens

This is a very large facility. All the information is at the check-in counter. Meaning what time the meals are, what the Wi-Fi password is. There is nothing in the rooms to give you any little bit of information on the hotel which was very disappointing as you have to go down to reception to see what time everything is. Surely the very basics of information could be left in the rooms. It looked like they may have had information on the TV, but the link wasn’t working

Evening buffet wasn’t too bad, but we arrived about an hour into service and there wasn’t mix left. The bedroom was meant to be for 2 adults and 1 child, what we for was 2 single beds shoved together and no bedding for the “sofa” bed. Breakfast was poor.

Superb hotel and it's amenities

Staff: not interested, poor welcome, empty hotel but no initiative to offer an upgrade (even paid), room booked says mountain view, but is essentially the back of the property which is an unkept slope. Room: small, and should not allow us to book for 4 plus luggages, essentially we’re crabbing in the room. In room service: concierge insist we use the non-existent QR code in the room. When they realised there’s no QR code in our room (older room), they suggest we come down to reception to collect otherwise it’s a fee to deliver to our room. Breakfast: Rubbish machine coffee provided, although barista onsite. Hotel does not advise you that the barista coffee for a cappuccino is included as part of your breakfast but any other drinks are chargeable. However, you will get a displeasing look from the barista if you go for a second as it’s only a single person running the set. Beautiful hotel but in sad state. Not lively at all considering it’s far from Athens city, some attempt to put some live into the hotel should be made. Staff need motivation or a turn-around of staff.

staff were very nice, but hotel rooms are old!