Is parking available at the hotel?

Yes, free self-parking is available on-site. Limited parking is also provided.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee of approximately GBP 24.00 for adults and GBP 12.00 for children.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities including public areas and rooms. Additional accessibility features may be available upon request.

Where is the hotel located in relation to key landmarks?

The hotel is situated in the historical district of Southampton, within a 15-minute drive of South Downs National Park and WestQuay Shopping Centre. It is approximately 9 miles from Southampton Cruise Terminal and 16.2 miles from Paultons Family Theme Park.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool. The pool is accessible from 6:00 AM to 9:00 AM for children up to age 14, with specific hours for children being 7-10 AM and 3-7 PM.

What are the hotel's policies regarding children?

Children 12 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Macdonald Botley Park Hotel & Spa in Botley

Average nightly price at Macdonald Botley Park Hotel & Spa by month, last 12 months (USD)
Month	Average price
January	US$75
February	US$79
March	US$81
April	US$84
May	US$110
June	US$120
July	US$128
August	US$112
September	US$118
October	US$90
November	US$78
December	US$77

What guests think

At Macdonald Botley Park Hotel & Spa, travellers often note friendly service and spacious, comfortable rooms, while common criticisms include dated interiors, maintenance niggles, inconsistent cleanliness, and occasional understaffing that leads to slow or uneven service.

Leisure amenities include a pool, sauna and steam room; some guests enjoy them, while others report a small or chilly pool, occasional closures, and no jacuzzi. Several reviews mention limited bedside sockets, patchy Wi‑Fi or mobile signal, and air‑conditioning or plumbing quirks; the setting is peaceful and convenient for Southampton and cruise stopovers. Dining feedback is mixed: dinners can be acceptable but overpriced with a limited menu, and breakfast is often poor value or lukewarm, though some enjoyed it. Expect a practical stay with decent space and facilities, offset by aging fittings and uneven service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site leisure facilities include a small pool, sauna and steam room; some guests enjoy them, but others report chilly water, occasional closures, and no jacuzzi. Free parking is a plus; the gym and EV chargers are mentioned.

Related guest reviews

10

Carolyn

19 Jun 2025

·

Stayed 1 night

Good solid hotel which had its best time in the 1980s so it’s a bit tired but the staff are great and the spa area was lovely. I would definitely come again!

10

Joanne

19 Sept 2025

·

Stayed 1 night

The staff were all lovely especially the gentleman behind reception on arrival. He is a credit to you. Spa facilities were great and a swim was such a treat. My daughter is going to book 2 nights in October and we will stay again.

8

Karen

26 Dec 2025

·

Stayed 3 nights

Clean, spacious room. Quiet. Comfy bed, slept really well. A lovely pool that didn’t get busy. Breakfast was OK, breakfast staff very polite, friendly and helpful. Room needs a bit of updating and the crack in the ceiling seen to, but a minor point. I had a lovely, relaxed stay.

8

Michael

23 Aug 2025

·

Stayed 2 nights

pool area is great

10

Amanda

12 Nov 2023

·

Stayed 1 night

Lovely and quiet nights sleep. Great swimming pool, shame there is no jacuzzi, but there is a sauna and steam room. Room was big and bed was super comfortable and a super king. Fresh milk for coffe in our room, which is very nice.

8

Hassan

11 Oct 2024

·

Stayed 1 night

Very comfortable bed and the room was clean but there were some staining/ smudges on the sheet. The bathroom was tired with some staining on caulking. Free Wi-fi too! Really good fitness suite and the sauna was nice. EV charging was very helpful too

10

david

18 Nov 2025

·

Stayed 1 night

Plenty of free car parking, free use of the Spa and very friendly staff.

6

Louisa

5 Jan 2025

·

Stayed 1 night

Pool was absolutely freezing,making the spa experience pretty poor. However, food and roome were excellent. Wont stay again.

6

Katherine

19 May 2025

·

Stayed 1 night

Pool and spa area was out of order which was extremely disappointing. Should have informed people about this beforehand.

10

Mr R S D

19 Jan 2025

·

Stayed 1 night

I have Stayed at this hotel many times and always enjoy my stay friendly and helpful staff a spacious sauna and steam room with pool unfortunately no jacuzzi, breakfast and dinner have been compromised recently other than this its overall good

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Cleanliness

Cleanliness feedback is inconsistent: several guests found rooms clean, while others reported stained carpets, mouldy grout, limescale, dusty or dirty bar/restaurant areas, and messy changing rooms.

Related guest reviews

6

Fiona

20 Oct 2024

·

Stayed 1 night

We used the hotel to do Paultons park. Nice size family room but they really need some TLC. No tv remote, no A/C only heat coming out so the room was boiling. The most disappointing was the bathroom- get some mould and Mildew remover, and clean the drains. Restaurant food was a bit of a hit and miss depending on what you ordered.

6

valerie

29 Jun 2024

·

Stayed 1 night

Hotel needs some t l c. The pool has taped off areas in men’s changing room. Needs new light bulbs on exit. Bedroom needs some paint touched up. Bathroom floor sticky.

6

allan

20 Sept 2025

·

Stayed 1 night

The exterior and reception looked goid but the room was a bit tired. Frayed and stained carpets, paint peeling off the ceiling in the shower, bath panel loose. Basin in bathroom had chips to the enamel. Broken bin in bathroom. Marks on walls Expected more for the price we paid. Our room was also given to another guest who we found trying to get into our room. Lot of noise from guests in room above, bad insulation?

10

Deji

21 Dec 2025

·

Stayed 1 night

Very comfortable and clean

4

Sam

2 Jul 2025

·

Stayed 7 nights

Carpet in bedroom going threadbare and in halls worn to the point of contouring and threadbare in places. Shower controls and fittings were coming off and the screen wasn't that effective at keeping water in the shower. TV remote filthy. Tables in dining room and outside not wiped down properly and dirty. Food of catering pack/boil in the bag quality and mean portions not reflective of the price. Staff in restaurant forgot orders and said they could not change meal bookings- later reception staff told us this wasn't true. No instructions in men's changing room of swimming pool on what to do with used towels despite charge for not returning them, which wasn't explained when they were handed out. The same (probably staff?) car parked in the only disabled bay without a blue badge for the whole time we were there. We were asked to pay for a meal at the bar which we hadn't had and wasn't signed for. Thankfully staff did not insist on payment as it wasn't signed for. Hotel was hard to reach on the phone to cancel a meal booking and they didn't seem to notice when we didn't turn up. Would have been happier if the price reflected the quality.

6

Keli

27 Jan 2024

·

Stayed 1 night

The bathroom was tired with a lot of discolouration around shower and bath tiles. Wardrobe doors wouldn’t slide. Dinner was good but breakfast took a while for buffet to be refilled

6

Steph

10 Aug 2025

·

Stayed 1 night

Hotel is very dated + tired, we stayed in a suite, the kids were given camp beds with broken springs so they basically slept on the floor. Coffee machine in room didn't work, bathroom was not the cleanest, we kept finding long dark hairs everywhere. We ate in the hotel restaurant, again not the cleanest. Cobwebs in most corners + dust along the windowsills. Windows in restaurant were filthy. Sofas in the bar area have had their day - basically like sitting on the floor. Food at dinner was good and the service was prompt. Breakfast was basic but as expected. It was OK for the night, we would likely not return.

2

shaun

2 Aug 2025

·

Stayed 1 night

We sat in the bar for a snack. The carpet was filthy, sofas are worn and look terrible, not enough staff. However food was decent.

8

Anil

21 Apr 2025

·

Stayed 1 night

I have stayed here a few times for various reasons and each time its an enjoyable experience. We had an issue with our bathroom this stay, which would have been obvious when the bedroom was cleaned after the previous guests left. Havent used the spa or sporting facilites, but they look good if you need a gotel with these features. The price to stay is always very reasonable.

10

Sue

3 Nov 2025

·

Stayed 1 night

Great customer service on check in. Friendly and helpful. Room clean and comfortable.

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Rooms

Rooms are generally large with comfortable beds, but decor feels dated in places, some ‘king’ setups are two singles joined, bedside sockets are scarce, and Wi‑Fi/phone signal and air‑conditioning can be unreliable.

Related guest reviews

10

Terry

23 Nov 2025

·

Stayed 6 nights

The room was spacious and comfortable

6

James

2 Sept 2025

·

Stayed 1 night

Ample free parking was a plus. Room facilities did not include safe or fridge. Staffing levels seemed too low at the bar and reception.

6

Janice

29 Jun 2025

·

Stayed 1 night

Do not go if you wanted air conditioning, it did not work. Not a very fancy hotel for Macdonald hotels. Clean and large rooms though.

8

Sophie

16 Nov 2025

·

Stayed 2 nights

Room was nice and spacious. We booked a standards king room for 2 nights and had a mini fridge which was a nice addition. Air con was a bit confusing to use and it was a shame there were no plugs to charge our electrical items near the bed at all. The only outlets were near the desk and lamp on the other side of the room and this does impact the stay when you need to use your phone etc. more plugs around the rooms would help so much.

6

allan

20 Sept 2025

·

Stayed 1 night

The exterior and reception looked goid but the room was a bit tired. Frayed and stained carpets, paint peeling off the ceiling in the shower, bath panel loose. Basin in bathroom had chips to the enamel. Broken bin in bathroom. Marks on walls Expected more for the price we paid. Our room was also given to another guest who we found trying to get into our room. Lot of noise from guests in room above, bad insulation?

8

Stephen

15 Apr 2025

·

Stayed 1 night

The staff were very friendly, and helpful. The room was clean and well maintained. Although an extension lead was quickly provided unfortunately this meant there was a cable across the floor to power my CPAP machine. I think socket next to the bed should be provided. Also I would expect USB power facilities in the room.

6

Adam

16 Apr 2025

·

Stayed 1 night

Rooms very dated. Wi-Fi was really bad. Ended up having to use my phone data.

10

Elaine

2 May 2024

·

Stayed 2 nights

Always a good stay however the air con in the room didn’t work for our stay this week

6

Ross

28 May 2025

·

Stayed 3 nights

Our trip to Macdonald was mostly positive. Comfortable bed and spacious room. But the decor and building is ageing, and it’s missing amenities we’d expect for a hotel of this stated quality - including bottled water, fridge and telephone in the room.

8

Steph

16 Oct 2023

·

Stayed 1 night

King room had two single beds pushed together, creating a dip in the middle, making it very uncomfortable and had little sleep. Otherwise, we had a nice stay.

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Service

Staff are frequently praised as friendly and helpful, but several reviews cite understaffing, slow or unmanned reception and bar, long check‑in queues, and occasional service lapses.

Related guest reviews

4

Veronica

3 Jun 2024

·

Stayed 1 night

Short staffed so room not ready. Receptionist was complaining about how busy they were & not happy. 2nd receptionist when eventually room was ready long wait, ask for table in restaurant to be booked for 8pm confirmed all sorted plus free round of drinks for the inconvenience of wait & room not ready. Hotel very tired, ripped carpets, damaged & stained furniture, tables full of empty glasses, cups, plates etc. food on floors in bar areas. Arrived at restaurant at 8pm no booking but had to wait 10 minutes before anyone came to speak to us to even ask our names, restaurant had only 8 tables occupied so told no room for us to use the bar, had just left the bar and 3 couples had the wrong food and not happy. Eventually the restaurant manager was called and sorted a table. Food excellent but hotel and staff shockingly poor!

10

William

25 Apr 2025

·

Stayed 1 night

Stayed here many times before and always good value for money - particular mention (management please take note) for Paul working in the breakfast room this morning who went above and beyond his job -first class service Paul well done ! and as always of course to Robert in reception - consumate professional. Well done all :)

8

Micheal

9 Sept 2023

·

Stayed 1 night

Very slow booking in need more staff

4

Jennifer

14 Sept 2025

·

Stayed 1 night

Understaffed - only one person on front desk so huge queues. Rooms not ready 2 hours after check in time. Rooms itself tired looking and need updating. Shower goes from freezing to scolding you.

8

Ian

9 May 2025

·

Stayed 1 night

Now stayed here 3 times. Room is comfortable but a long way from the reception. On this occasion waited a while to be checked in, with only one member of staff greeting guests. Car parking is free and it is about a 20/25 minute drive into central Southampton. Location is relevant to price as the hotels in central Southampton are more expensive and you have to pay for parking at all of them.

10

mandy

4 Nov 2025

·

Stayed 2 nights

Friendly, helpful staff

10

Sue

24 Jan 2025

·

Stayed 2 nights

Visiting family nearby, Botley Park is a comfortable, value for money base. Staff are friendly and efficient. Breakfast is excellent. Ample parking.

10

mandy

27 Nov 2025

·

Stayed 1 night

I'm a repeat guest here and always find the staff super friendly and helpful

2

Faye

21 Feb 2023

·

Stayed 1 night

Frequently Unmanned reception, unmanned bar and couldn’t get room service. Staff when they were there at breakfast were too busy talking to each other about another member of staff than helping us. Asked for breakfast off the menu I was handed but was told to use the buffet. Couldn’t get bottled water for ages, asked for tea at the bar, was told to take a seat and it would come out, I had to ask 2 staff and was waiting 35 minutes. I found the place over priced, understaffed and noisey at night. Definitely not good value and will not stay again, cannot recommend it at all.

10

Sue

3 Nov 2025

·

Stayed 1 night

Great customer service on check in. Friendly and helpful. Room clean and comfortable.

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Location

Set in quiet grounds and handy for Southampton, cruise terminals and local attractions; many note ample free parking. Some mention limited walkable options and a mobile‑signal black spot.

Related guest reviews

8

Simon

20 Aug 2024

·

Stayed 1 night

Idea location. Quiet out of town location.

8

Ian

9 May 2025

·

Stayed 1 night

Now stayed here 3 times. Room is comfortable but a long way from the reception. On this occasion waited a while to be checked in, with only one member of staff greeting guests. Car parking is free and it is about a 20/25 minute drive into central Southampton. Location is relevant to price as the hotels in central Southampton are more expensive and you have to pay for parking at all of them.

8

Julie

15 Sept 2023

·

Stayed 1 night

Nice property with very friendly staff. Very convenient for getting to Southampton.

10

Steven

26 Sept 2023

·

Stayed 1 night

Excellent stay and only a short drive from the cruise terminal

8

Teresa

9 May 2025

·

Stayed 1 night

We have stayed here many times. Great location for shopping, walking etc. just missed the pool this time as it was closed for maintenance. Botley is a very pretty little village. Will definitely stay again.

10

Helen

16 Sept 2025

·

Stayed 1 night

Lots of areas on the ground floor of the hotel, well signed within. Great hotel if you are going on a cruise from Southampton.

10

Stephen

15 Nov 2023

·

Stayed 1 night

One night stay prior to cruise holiday lovely staff very helpful very comfortable room and great surroundings

8

Gheorghe

1 May 2025

·

Stayed 1 night

**Rating: ★★★★☆ (4/5)** **Peaceful stay with great amenities and service** I had a lovely stay at MacDonald Botley Park Hotel & Spa. It’s located in a quiet, green area, which makes it perfect for a relaxing break. The hotel offers great leisure facilities—there’s a pool, squash courts, massage services, a sauna, and even a dance room, which really add to the experience. The lounge area is spacious and cozy, everything was clean, and the staff were truly excellent—friendly, helpful, and professional throughout our stay. Parking was easy, and the prices felt fair for what you get. There are a few things to be aware of: the heating system is a bit old and can be noisy, and both the furniture and electronics could use some updating. Also, not all rooms have a fridge, which would be useful. Overall, though, this is a great place to unwind. With a few updates, it could easily be a 5-star experience. I'd happily return!

10

Corinne

20 Feb 2025

·

Stayed 1 night

Lovely hotel. Cosy room. Friendly staff. Good location.

8

Rob

18 May 2025

·

Stayed 2 nights

The hotel is in a mobile phone black spot so no service. Had to use hotel wifi and whatsap.

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Dining

Dining draws mixed reviews: dinners range from acceptable to overpriced with a limited menu, and breakfast is frequently criticised as poor value, limited or lukewarm, though a few guests enjoyed it.

Related guest reviews

6

Simon

1 Nov 2025

·

Stayed 1 night

Parking good, staff good, bar limited choice, room ok but sink partially blocked and couldnt get tv to come on. Biggest disappointment was the breakfast with limited choice and sub quality food.

6

Linda

11 Nov 2023

·

Stayed 1 night

Thought the breakfast was way over priced, poor selection of fresh fruit, had to wait for the hot food to be replaced, pastries poor. We ordered a baguette at lunch time waited 30 minutes for it and when it came the food was cold, obviously been standing around waiting to be collected.

10

Sian

21 Sept 2024

·

Stayed 1 night

The food in the restaurant was excellent

6

Paul

5 May 2025

·

Stayed 2 nights

Hotel good clean and staff great Place let down by food in restaurant This hotel has one of the worst restaurants I have eaten in Even the breakfast is poor Penny pinching management

6

Timm

8 Nov 2025

·

Stayed 1 night

Very average hotel if youre not using the spa, pool or squash court :) Room was okay and had all the things required for a good night's night. Bed was huge and very, very comfortable . Dinner was expensive and not actually that good. The dining room needs a freshen up i think.. Good choice of drinks and reasonably priced. Breakfast doesnt work... it was like the wild west especially with small children around.

8

George Douglas

21 Aug 2024

·

Stayed 1 night

WE WERE IN A 20 MINUTE QUEUE TO GET TO RECEPTION. RECEPTIONISTS SEEMED TO BE DOING THINGS OTHER THAN CHECKING PEOPLE IN (POSSIBLY BOOKING EXCURSIONS AND SUCHLIKE). When eventually we were checked in, we were told that he room was not yet ready (in spite of the time being nearly 17:00 hrs. In consequence, we were kept waiting for another extended period. However, once all this was done, our room was excellent and very comfortable. The food offering at Dinner and Breckfast was very good.

6

GARY

6 Oct 2023

·

Stayed 3 nights

Stayed 3 nights on business, hotel rooms and gym quite good. Breakfast ok but evening meals are an absolute rip off. £19 for an overcooked small burger with skinny chips or £18 for a breaded fish from Iceland by the looks of it with a thimble of mussy peas and skinny chips. Both meals were below average and £7.60 a pint or £13 a glass, YES A GLASS of wine. Shocking, won't be back there in a hurry.

8

Carolyn

23 Sept 2024

·

Stayed 1 night

I chose this hotel for the facilities and they did not let us down. The bed was luxurious and I slept like a baby. The really disappointing thing was the breakfast. For £44 for two people you would expect at the very least that the items were cooked. The sausages were so anaemic that it was hard to get the fork into them and the egg whites on the fried eggs were still liquid. There were no hash browns all in all a very disappointing end to a lovely stay.

8

Karen

13 Jul 2024

·

Stayed 2 nights

It was my husband & my 2nd stay as hotel is very handy for Southampton & surrounding areas. We had a warm friendly welcome from Robert on our arrival. Our room was spacious enough and clean. We were unimpressed with the restaurant food at the hotel on our 1st visit, but decided to give it another chance, unfortunately it was at equally disappointing this time. It was tasteless and extremely overpriced. Also, the service from the gentleman serving the food to the table was terrible. He spilt my husbands rice on my side of the table and then put it down in front of my husband with the rice spilt and he didn’t say a word. No one came back at all during our meal to check if everything was ok. The girls serving were friendly enough, but the restaurant manager was there too and wandering around the restaurant, but he never spoke to anyone. We are staying at the hotel again in 2 weeks time, as the hotel itself is fine, but we definitely will not be eating in the restaurant again. The other plus point is the electric charging points, although more are required.

4

Samuel

15 Aug 2025

·

Stayed 2 nights

Cost of the breakfast is ridiculous

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $38	2 $81	3 $89	4 $87	5 $77	6 $103	7 $95
8 $73	9 $80	10 $87	11 $87	12 $77	13 $83	14 $93
15 $73	16 $80	17 $87	18 $88	19 $80	20 $84	21 $95
22 $73	23 $80	24 $87	25 $87	26 $79	27 $84	28 $106
29 $73	30 $77

Macdonald Botley Park Hotel & Spa

Prices for Macdonald Botley Park Hotel & Spa

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Double Bed (Standard Double)

Suite, 1 Double Bed (Super Deluxe Suite)

Suite, 1 Double Bed (Deluxe Suite)

Room, 1 Double Bed, Accessible (Accessible Double)

Standard Room, 2 Twin Beds (Standard Twin)

Standard Room, 1 King Bed (Standard King)

Deluxe Room, 1 King Bed

Guest reviews of Macdonald Botley Park Hotel & Spa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Macdonald Botley Park Hotel & Spa

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $170	21 $145	22 $120	23 $121	24 $139
25 $85	26 $93	27 $104	28 $105	29 $95	30 $120	31 $118